Name: Sleep Inn & Suites Valdosta Mall Area
Address: 3026 James Road, Troupville, Valdosta, Georgia, United States of America, Valdosta, Lowndes County, US
Price range: $84–$162 per night
Rating: 6.93

What guests think

Reviews of Sleep Inn & Suites Valdosta Mall Area describe a convenient budget stop with friendly staff, but recurring reports of mildew odors, visible mold, pests, and dated maintenance, plus inconsistent breakfast and occasional hot water problems, affect many experiences.

Many guests like the easy access to I-75 and nearby dining and shopping. Some found rooms spacious with comfortable beds, while others mentioned noise and humidity. Service experiences vary, with occasional slow check-in and deposit or refund frustrations mentioned. A straightforward overnight stop if price and location matter more than condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Basic amenities show wear: reports of a small or dirty pool, a locked game room, and an out-of-order hot tub. Guests also mention a slow elevator, a minimal gym with a broken TV, vending issues, and parking challenges.

Related guest reviews

4

Philip

May 11, 2024

·

Stayed 1 night

We had to change rooms 3x and wait at least an hour while we looked at different rooms. The first one had a bad odor this permeated the entire 2nd floor. On the 3rd floor room the ceiling was patched and there were cracks on the ceiling along with rust and paint peeling. We finally got a room on the 1st floor. The phone did not work, it was still dated and unattractive. There was no hand sanitizer anywhere. The workout room bathoom was out of order and the TV and phone didn't work and there was no water or cups with the water cooler, and no towels or mats in the workout room. The pool had rust on some of the hardware and didn't have a shower. The breakfast was inadequate as it was advertised as a full, not continental, breakfast. We will never stay in this or any other Sleep In Hotel and will tell all of our friends the same. It had a 7.4 good rating and we were forced to pay a $100 deposit although we had paid up front when we made the reservation. This was not on their website when we made the reservation. They said we would get this back in 3 to 5 business days. We stayed there Friday night 5/4 and still have not received our deposit back.

10

Deborah

Jul 6, 2025

·

Stayed 1 night

It was a great stay for overnight. Breakfast was good and the pool was nice. The kids had fun playing in the game room, which was nice. It kept them busy. Staff was friendly and we didn’t have any issues at all.

6

Christopher

Nov 19, 2024

·

Stayed 1 night

Room was pretty clean. Parking lot was packed with people hanging out all night long. It was a little sketchy but not bad.

8

Caryn

Jun 27, 2024

·

Stayed 1 night

I think they did a good job trying to upgrade the hotel with new shower and other things. That was nice! The staff was nice. For being a budget hotel it was good for a one night stay passing through. The interior of building still needs work and the bathroom was not thoroughly clean. One thing I did not like was anyone could walk in the side door without a key. It didn’t seem very secure. The door stayed wide open.

10

William

Oct 27, 2024

·

Stayed 1 night

Lots of big trucks taking up parking spaces.

4

Catherine

Mar 20, 2025

·

Stayed 1 night

There were used, wadded up wash rags and a hand towel under the bathroom sink. There was one elevator car that had a line waiting because it was too slow. There were no luggage racks available. The two chairs in the room were so filthy we would not sit on them.

6

Melissa

Sep 28, 2024

·

Stayed 1 night

Elevator was slow. Staff was friendly, but hotel seemed understaffed. For checking in at 10 pm, the receptionist was away from the desk helping other guests. She arrived 15 minutes later.and was very efficient. We were stopped late, otherwise we wpuld have changed hotels due to a roach in the bathroom and something fast and small (assuming another roach) when I moved the alarm clock. Breakfast had limited options, but it was difficult to eat anything not prepackaged due to seeing the roaches.

4

Sharon

May 16, 2025

·

Stayed 4 nights

The hotel staff seems not to pay any attention to the service offered.Breakfast service is dismal,The same slices of white bread and corn muffins were left out every morning for breakfast, the coffee pots were empty most days and same with the juice fountain.The water bottle in the gym was empty for the entire week, the internet service was down most of time

2

Mya

Jun 23, 2025

·

Stayed 1 night

The pool us small, it had an odor in the room so i mainly stayed out untol it was time for bed. Breakfast ended too early.

8

Robin

Nov 25, 2024

·

Stayed 1 night

The hot tub was out if commission. That is one of the reasons we picked the property. They need to tell you on Expedia that it isn’t working.

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Cleanliness

Reviews repeatedly cite mildew odors, visible mold, dampness, and pest sightings (roaches and, in a few cases, bed bugs). Housekeeping misses and stained linens appear regularly, though a minority describe clean rooms.

Related guest reviews

2

Tiffany

Nov 14, 2024

·

Stayed 1 night

The bed sheets looked like someone wiped the bottom of their shoes clean with them. There was a big bubble of God know what in the ceiling and all the rooms reeked of mold or mildew or both

2

Brandy

May 16, 2025

·

Stayed 1 night

When walking into the room, the smell of mold hits you in the face. Discovered the bathroom ceiling was molded in the middle of the night. Room also had many bugs in it along with stains on everything including all surfaces of the room.

4

Krystal

May 5, 2025

·

Stayed 1 night

Bathroom was in deplorable conditions. 2 cracks in the tub (tried to fix the biggest crack with A LOT of caulk, ceramic tiling along floor was broken off, faucet on tub was held in by A LOT of silicone, and one side of the toilet seat was broken. The room definitely did not match the pictures presented online. The room and the hall also smelled of mold/mildew. Not worth the $180 spent on this room. The only good things was the hot water in the shower, the beds were decently comfortable and the front desk staff was great. Unfortunately, that is not enough to make us stay here again. 3 out of 10. Would not recommend.

2

Javier

May 2, 2025

·

Stayed 1 night

The front desk that welcomed us was very kind and friendly but unfortunately the property itself was very dirty, smelled musty, towels were dirty, the room was falling apart and the hallways have sitting areas with chairs that are dirtier than my dog’s paws. I would not recommend.

2

Amanda

Oct 6, 2025

·

Stayed 1 night

The whole first floor smelled like mildew but we arrived in town late and really did not have a choice. The ceilings were stained with water marks and mildew hence the smelll. The carpets were disgusting as well.

2

Alixis

Oct 20, 2023

·

Stayed 1 night

There were bed bugs all over the tv stand when we walked in and we immediately left and had to find new lodging. It was after midnight and we had been driving for 10 hours. The lady at hotels.com was very rude when I needed a refund, which the hotel had already processed.

2

James

Mar 11, 2025

·

Stayed 2 nights

I WOKE UP AND THERE WERE ROACHES CRAWLING OVER THE TABLE AND WALL

2

Debbie

May 3, 2025

·

Stayed 1 night

The room smelled like Mildew, had black mold on the bathroom wall, dirty washcloth hanging from the shower tha did not belong to us. Clearly had bad water damage everything was rusted lamps luggage rack And ceiling had water damage and looked like it was going to come crashing down. Sheets felt damp when laying on them. Noise from lobby all night long people laughing and yelling. Very bad experience! Would not recommend this hotel, if we could have found another available we would not have stopped there.not worth the money they are charging!

2

Darrel

Mar 30, 2024

·

Stayed 1 night

Very dirty and poorly maintained. Water stains on the ceiling in our room. So gross!

4

Rose

Apr 20, 2025

·

Stayed 2 nights

The room we first checked in had mold and it was dirty. We had to ask the front staff to switch us to another room. The underroom was satisfactory but it had a smell of mold in the hallway. Had a smell of marijuana. The property needs to be Condemned with all the mold in the room and on the lamp. Shades unacceptable as a choice member. I was flabbergasted from the pictures. They showed on the internet as if the room was top-notch when it really wasn't.

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Rooms

Rooms are often dated and humid with rust or water damage, inconsistent hot water, and occasional Wi‑Fi problems; noise from nearby rooms is noted. Some guests found beds comfortable and certain rooms spacious.

Related guest reviews

10

RaDonna

Jul 8, 2023

·

Stayed 1 night

Room was comfortable, cool and spacious. Bed was comfortable. Property and room show some wear and tear; room could use a paint job.. TV did not work, but it was late in the night when we checked in and we only stayed one night. Front desk person was very polite and helpful to us - she had excellent customer service skills! I would recommend the property and stay there again.

6

Sharonda

Mar 16, 2025

·

Stayed 1 night

Disappointed in the room size due to its a king suite Having kids room not divided with no door

4

TORI

Nov 25, 2023

·

Stayed 1 night

The condition of the property is not great. There is no fan in the bathroom, so the light fixture is rusted. There is also mildew on the walls in the room. The TV was recently replaced, but there was still drywall dust on the dresser and the floor from the installation. The good thing I can say is that the sheets and towels were clean. At 3:00 the room next door became very loud for an hour. They were talking loudly, laughing, slamming doors. It woke us all up and I tempted to just check out early. After 15 minutes, I asked them to quiet down and they did not. Their behavior is not the hotel's fault, but the paper-thin walls are. And if there had been a bathroom fan, at least we could've turned that on to muffle the noise. Though I have had good experiences with other Sleep Inns, I do not recommend this one and will be reluctant to stay at another.

10

Catherine

Jan 30, 2025

·

Stayed 1 night

We were pleased with our stay at the Sleep Inn. It was a last minute check in but Peter at the front desk was helpful and accommodating. Our room was clean, quiet and spacious. The location was close to the highway with restaurants and a mall nearby.

6

Dierdre

Oct 29, 2024

·

Stayed 4 nights

Overall good stay , showers temperature was all over the place mostly cold. And the keycard ket not working. Staff very nice and helpful. Breakfast choices good, bed very comfortable, plenty of towels, bathroom toilet and shower dirty. Nice and quiet.

6

Casady

Mar 24, 2025

·

Stayed 1 night

I’d like to start off by saying the staff was amazing. They were very courteous and kind. Although, the room could use some upgrades. Almost every appliance in the room was rusty as well as the shower.

2

Kimberly

Jun 25, 2025

·

Stayed 1 night

This was a terrible experience at Sleep Inn. Our room was in disrepair with many things broken, and the bathroom was especially in bad shape with the mirror, bath faucet, baseboard tiles, etc. damaged and needing to be replaced. The lock latch was missing/broken, so we had to push the coffee table in front of the door for safety at night. We couldn't get the WiFi to work, so I went to call the front desk, and the phone was completely unplugged. This is a major safety concern, and I never could get to the end of the cord that was stuck under the bed. The breakfast was inedible, and the coffee was murky tan colored water. VERY disappointing!

6

Bruce

Feb 18, 2025

·

Stayed 1 night

Noisy from other rooms,thin walls. Little hot water in the evening. Lukewarm at best. Better in the morning.

4

Sharon

May 16, 2025

·

Stayed 4 nights

The hotel staff seems not to pay any attention to the service offered.Breakfast service is dismal,The same slices of white bread and corn muffins were left out every morning for breakfast, the coffee pots were empty most days and same with the juice fountain.The water bottle in the gym was empty for the entire week, the internet service was down most of time

6

Eric

Oct 20, 2024

·

Stayed 2 nights

Everything was amazing but almost every fixture was covered with rust. Upgrades need to be made immediately.

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Service

Many guests praise the front desk as friendly and accommodating. Others report slow or difficult check-in, booking errors, and frustrations with deposits or refunds.

Related guest reviews

2

Monica

Feb 22, 2025

·

Stayed 1 night

I did not stay at this property. There were no rooms available. The front desk stated she would issue a refund. I am still waiting.

2

Erin

Nov 4, 2024

·

Stayed 4 nights

Went to check in, but could not because I was given keys to rooms of other occupants two or three times. The guy was very friendly however I felt like he was overworked because he was left there alone on a Friday night, which is one of their busiest nights. Please be advised do not stay at this property For it is nothing like the pictures. I would not drink water or use bathroom at this property. There is a lot of traffic a lot of nightwalkers that can make people feel uncomfortable.

10

Roger

Feb 21, 2025

·

Stayed 1 night

Very efficient and friendly staff to help check in.

10

Elizabeth

May 13, 2025

·

Stayed 2 nights

Staff were efficient and very professional.

2

Carlos

Aug 20, 2024

·

Stayed 1 night

After driving for 6 hours with my family, two underage kids ages 4 years old and 8 years old . I was denied check in because we arrived at 3:00 am. The reservation was paid, charge in my card. The hotel manager did not care about my ordeal with my two kids and say that it’s a hotel policy something I was not told when I booked with Expedia . I give Expedia and the hotel 0 for lack of understanding and a total disregard to a customer and family . Now, Expedia still have the indecency of saying that they will not refund my money, for a service a was denied . I will never use Expedia neither this hotel .

10

Valencia

Aug 18, 2025

·

Stayed 1 night

Front desk was very friendly and accommodating.

2

Jennifer

Jun 5, 2024

·

Stayed 1 night

Arrived after 1am, had been driving all day. Check in was painfully slow, clerk seemed new or confused. Despite booking and paying online, I was charged a $100 (refundable) fee for potential damage, as this occurs regularly at the establishment - yikes. I was also told that my small dog was not welcome (DESPITE having purposely chosen a pet-friendly hotel). This was remedied by calling her a “service animal” and signing additional paperwork (this has never happened before when we travel). Had it not been1am and my family exhausted, these issues would have been reason enough to leave. Then it got worse… Walking down the musty smelling hallway, the doors to guest rooms seemed to be damaged. Not a good sign. Then we entered the room: VILE!! We were blown away by the stench. :( It was not something I’ve smelled before, thankfully, but it was overpowering and disgusting. The (first floor) window did not open, which trapped the odor and seemed to be a serious safety hazard(!!!). At this point it was about 2am or slightly after. Although we absolutely wanted to leave, it was completely impractical and no one in my family had the energy. I chose not to shower, despite wanting to, and put a t-shirt over my pillow (something I have NEVER done before). We slept in the room for about four hours then EVACUATED. Although breakfast was included, we passed. AVOID THIS HOTEL AT ALL COSTS.

6

George

May 27, 2023

·

Stayed 1 night

Staff not great. I arrived about 20 minutes before checkin and basically told to come back after the 3pm checkin time. No alternative option. Ridiculous. Just overall rude staff at this location.

10

Joseph

Dec 19, 2024

·

Stayed 1 night

Great place and even better staff

10

Jim

Feb 3, 2023

·

Stayed 1 night

Very friendly staff and clean, comfortable rooms. That’s all I need on the road.

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Location

Convenient to I-75, restaurants, and the mall corridor. A few guests felt the immediate area or parking lot activity seemed sketchy at night.

Related guest reviews

8

Thomas

Aug 3, 2025

·

Stayed 2 nights

Not the best area. Lots of food options

10

Gregory

Oct 20, 2024

·

Stayed 1 night

Nice hotel and very convenient to interstate.

10

Justin

Jan 1, 2025

·

Stayed 1 night

Good overnight hotel easy to get to off i75

10

Catherine

Jan 30, 2025

·

Stayed 1 night

We were pleased with our stay at the Sleep Inn. It was a last minute check in but Peter at the front desk was helpful and accommodating. Our room was clean, quiet and spacious. The location was close to the highway with restaurants and a mall nearby.

10

Jim

Feb 5, 2024

·

Stayed 1 night

We've stayed here many times. It is conveniently located for us when we travel to Daytona. Love the suite and the breakfast. Coffee always available is a plus for me. Easy on and off the interstate. QT across the street make this even better.

10

Rosemarie

Dec 9, 2024

·

Stayed 2 nights

Very quiet and peaceful environment! We had no issues at all.

2

Rebekah

Mar 3, 2024

·

Stayed 1 night

Do not stay at this hotel! Rooms and hallways are filthy. Terrible service at the front desk. We believe to have witnessed drug activity in the parking lot. We did not stay the night. Left within 20 minutes of arrival.

6

Christopher

Nov 19, 2024

·

Stayed 1 night

Room was pretty clean. Parking lot was packed with people hanging out all night long. It was a little sketchy but not bad.

10

Natasha

Apr 2, 2024

·

Stayed 1 night

Great location, clean hotel & friendly staff. I would definitely recommend for travelers & military families stopping through. Definitely my hotel of choice while in Valdosta.

6

Yahor

Dec 30, 2024

·

Stayed 1 night

The room itself was fine, the personnel was good. The area looks a bit sketchy

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Dining

Breakfast quality and supply are inconsistent, with frequent reports of limited items, cold eggs, broken machines, or early stockouts. Some guests found it decent or good on certain days.

Related guest reviews

4

Blake

Nov 2, 2024

·

Stayed 1 night

Wall stains from noticeable water damage, luke warm shower water, overly loud mini fridge, little to no breakfast options

4

Pierre

Jul 13, 2024

·

Stayed 1 night

Musty smell in the room and the breakfast was terrible 4 slices of regular bread and no butter or jelly Sour milk and cereal was bad Not how any previous Sleep inns I have stayed

10

Kimberly

May 28, 2023

·

Stayed 1 night

The staff was wonderful. Breakfast was a huge plus, and we all got a good nights sleep

4

Ann

Feb 24, 2025

·

Stayed 1 night

It was obviously an old building. When we first arrived, we learned there was NO hot water but were promised that someone would be working on that issue soon. After several hours, it was resolved. In addition, the breakfast was really lacking. There were eggs and sausage, but no biscuits. It was extremely limited. I would NOT recommend this accomodation to anyone.

10

Marvin

Apr 4, 2025

·

Stayed 4 nights

Everything was great except breakfast. Nothing offered except bagels and a coffee

8

MICHAEL

Jul 12, 2025

·

Stayed 1 night

The breakfast was very lackluster, eggs were limited and overdone, and no juices in the machine!

8

Raymond

Apr 12, 2025

·

Stayed 1 night

Breakfast was lacking on Monday morning.

8

Tony

Feb 19, 2025

·

Stayed 1 night

Breakfast was ok no eggs or meat or butter good for one night and very clean

8

Larry

Mar 16, 2023

·

Stayed 1 night

Worst breakfast ever had at a sleep inn, and we’ve stayed in a few..

10

Sarah

Apr 3, 2024

·

Stayed 4 nights

Great breakfast.helpful staff. Easy to get to location

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AI-generated summary based on recent guest reviews

Month	Average price
January	$75
February	$76
March	$82
April	$86
May	$94
June	$85
July	$90
August	$87
September	$75
October	$89
November	$86
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $85	18 $99	19 $95
20 $86	21 $84	22 $86	23 $86	24 $86	25 $108	26 $108
27 $86	28 $86	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $151	3 $162
4 $96	5 $91	6 $94	7 $96	8 $98	9 $149	10 $140
11 $96	12 $91	13 $96	14 $96	15 $91	16 $151	17 $130
18 $103	19 $141	20 $123	21 $137	22 $124	23 $139	24 $147
25	26 $92	27	28 $100	29 $96	30 $138	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible (Mobility Accessible)

Suite, 1 King Bed, Accessible (Upgrade)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sleep Inn & Suites Valdosta Mall Area

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Prices for upcoming dates