Name: SpringHill Suites by Marriott Ellijay
Address: 50 Cinema Drive, East Ellijay, Georgia, United States of America, East Ellijay, Georgia, US
Price range: $180–$430 per night
Rating: 9.2

What guests think

At SpringHill Suites by Marriott Ellijay, travellers consistently note a new, very clean property with modern, spacious rooms and a convenient, walkable location near dining and shops, plus generally friendly staff and a complimentary breakfast that many consider good.

Some guests report thin walls and hallway or traffic noise, plus loud air conditioners and unsatisfying pillows. Breakfast quality and replenishment vary by day, and a few cite housekeeping lapses and occasional beetles or ladybugs in rooms. Overall, it offers a practical stay with solid basics near local amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Joel

Sep 21, 2025

·

Stayed 1 night

Very comfortable and clean hotel newer hotel. Only thing I would have liked is if it would have been pet friendly so I could bring my fur baby.

10

Leanne

Nov 24, 2025

·

Stayed 1 night

The room was very clean and we loved the set up with the coach. We had our dog so the first floor was perfect for taking her out. Staff was very friendly and helpful. Breakfast was great and service good.

8

Gretchen

Oct 27, 2025

·

Stayed 1 night

The room and facility were clean and new. The room was beautiful. When I booked our room, the dog fee was stated as $50 but when I checked out I was charged $75. I went to talk to the front desk about it and the worker said, their website hadn’t been updated yet. I said that wasn’t my fault. The manager came and said, sorry the website isn’t updated yet and you have to pay $75. I just walked away disappointed with the hotel. One of the reasons I chose this hotel was the $50 dog fee which apparently someone dropped the ball and I’m paying for the hotels mistake. Otherwise we liked the hotel.

10

Rhonda

Nov 26, 2025

·

Stayed 1 night

The room is exceptional. Very clean. Comfortable bed and I loved the large roomy couch, very comfortable. Convenient to everything that we needed. Pet friendly for those of you that have pets.

10

Carl

Sep 11, 2025

·

Stayed 1 night

Lovely!! The gym was amazing and breakfast was the best!

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Cleanliness

Many guests describe the hotel as new and very clean, with well-kept rooms; however, a few report housekeeping inconsistencies, pests (ladybugs/beetles), and occasional missed details in rooms or common areas.

Related guest reviews

10

Jim

Jan 5, 2026

·

Stayed 1 night

New hotel and everything was clean and up to date. You can even stream from the TVs. Room was spacious and breakfast was fine.

10

Jesse

Dec 24, 2025

·

Stayed 1 night

Clean room nice staff

6

Heather

Oct 19, 2025

·

Stayed 2 nights

Common spaces were pretty dirty. Dirty sock left in my closet

6

Rhonda

Oct 25, 2025

·

Stayed 5 nights

Breakfast was included but most everything is processed, straight from the freezer to the microwave. Cleaning service is offered every other day but we stayed 5 days & we asked for a room cleaning. They removed the soiled towels & trash & that was it. We could hear traffic from the street, people walking in the room above us & toilets flushing. It’s a new hotel so everything is clean & new, beds are comfortable. It’s close to several restaurants, an Urgent care & Walmart.

10

Melanie

Dec 31, 2025

·

Stayed 1 night

Healthier options than most complimentary breakfasts. The room was really clean with lots of room.

10

denielle

Dec 13, 2025

·

Stayed 1 night

This room was so clean and huge! The layout was beautiful!

10

Kaylinn

Feb 5, 2026

·

Stayed 1 night

Everything is brand new!

10

David

Nov 16, 2025

·

Stayed 1 night

Lady bugs in the rooms. We were told to ignore them. Unacceptable.

4

Azucena

Jun 26, 2025

·

Stayed 4 nights

Room was not clean when enter in to the room. As well they don’t clean rooms in daily basis . Anyone can enter in to the hotel not secured. Ask for the room to be clean and they just empty trash but room was still dirty .

4

Paul

Nov 15, 2025

·

Stayed 1 night

After we checked in the staff informed us that they had beetles infestation and not to kill them but call them we woke up to 6 or 7 of them in the room not a good thing.

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Rooms

Rooms are modern, spacious, and comfortable with thoughtful layouts and strong water pressure; some guests note thin walls, hallway or traffic noise, loud A/C, pillow quality issues, and minor bathroom ventilation or shower-door concerns.

Related guest reviews

10

Michele

Sep 20, 2025

·

Stayed 1 night

Property was very new and clean. Staff great. Breakfast not the usual very nice. Only complaint the air conditioner was so loud!!!

10

Dewey

Nov 20, 2025

·

Stayed 1 night

liked the layout of the room, nice sitting area with screenwall to separate from bed.

8

Marcus

Jun 10, 2025

·

Stayed 1 night

I think the bathroom needs a fan. The shower door does not close so the floor is wet after the shower. I also think the bedroom should have a clock on the wall for people who disconnect from cell phone as an attempt to disconnect from the world to get rest.

10

Jim

Jan 5, 2026

·

Stayed 1 night

New hotel and everything was clean and up to date. You can even stream from the TVs. Room was spacious and breakfast was fine.

10

Shane

Nov 5, 2025

·

Stayed 1 night

The room was very clean. It was one of the quietest hotels I have stayed in. Bed was comfortable. It is on a great location close to a lot of restaurants. Water pressure was great and had plenty of hot water!

10

Marianita

Sep 25, 2025

·

Stayed 1 night

Excellent great beds large clean rooms good breakfast

10

denielle

Dec 13, 2025

·

Stayed 1 night

This room was so clean and huge! The layout was beautiful!

8

Karyn

Jul 18, 2025

·

Stayed 2 nights

I would have given it a 5 star review except for the fact that the refrigerator in the room only ran for 2 hours at a time. I asked the front drsk receptionist about it and he called maintenence. They told him that was how it was. The front desk guy offered us to use the employee refrigerator but I refused to give my refrigerated dog food and medication. Otherwise, the property was immaculate.

8

Kelly

Nov 30, 2025

·

Stayed 2 nights

Excellent service, well-appointed room, & nice complimentary breakfast. Unfortunately, the walls/insulation are very thin-you could hear every toilet flush, steps overhead, doors closing & muffled conversation-not very restful. Also, the pillows were not good-one was flat like a hard pancake & the other was soft, but had no substance-as soon as go laid your head on it, it sank to the bottom like there was no filling, ut if you tried to use both, it was too much…

8

Raeann

Oct 7, 2025

·

Stayed 1 night

Brand new hotel, very clean. Good location. Lots of shopping/restaurants. Welcoming staff. Minimalist rooms with little decor & dim lighting. TV in an odd location. Quiet, except for inconsiderate people in the hallway. Beds are fairly comfy but they seem to get their pillows at the Hotel Pancake Pillow store, like almost all hotels. Breakfast was just ok. The egg & cheese English muffins were cold. Get down there before 8am because they don't seem to restock after that. They were out of muffins & plain bagels shortly after 8, and service is supposed to go til 9.

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Service

Staff are widely described as friendly and helpful; some guests report frustrations with early check-in fees, a pet-fee discrepancy, slow or inadequate responses to issues, and a difficult room-change experience.

Related guest reviews

8

Edward

Jan 5, 2026

·

Stayed 2 nights

It was good. Staff was great

2

Edsel

Sep 12, 2025

·

Stayed 1 night

I had to change my room twice. It was a nightmare.

2

Walleed

Nov 27, 2025

·

Stayed 1 night

Was not able to check in yet guy in front seat said it takes 2 hours if booked with Expedia so still waiting to check in

10

Isabella

Nov 25, 2025

·

Stayed 1 night

Staff were wonderful.

10

Amanda

Nov 20, 2025

·

Stayed 2 nights

We loved our room and how clean it was. The staff was exceptional and the ambiance of the hotel was very comfortable.

4

David E

Oct 13, 2025

·

Stayed 3 nights

Arrived at the hotel at 2:05pm and was told there was an extra fee for early check in before 3:00pm. Needless to say I ended up sitting in the parking lot for an hour. I have never in my 45 years of business travel been charged a fee for checking in an hour early. After spending $400+ a night, you wouldn't expect to be charged an extra fee. Needless to say, I will think twice before staying at another Springhill Suites.

10

Edith

Oct 13, 2025

·

Stayed 2 nights

Very pleasant and friendly staff who were glad to assist. Very clean. Took us a minute to figure out the window shades- maybe an instruction card mounted over the control panel would be helpful, but not a big deal.

10

Clara

Oct 14, 2025

·

Stayed 1 night

Staff was wonderful and very helpful

10

Nikki

Oct 25, 2025

·

Stayed 1 night

Melissa was fantastic and her customer service was top notch! The property was very clean and looked well kept. More importantly, we felt safe.

8

Gretchen

Oct 27, 2025

·

Stayed 1 night

The room and facility were clean and new. The room was beautiful. When I booked our room, the dog fee was stated as $50 but when I checked out I was charged $75. I went to talk to the front desk about it and the worker said, their website hadn’t been updated yet. I said that wasn’t my fault. The manager came and said, sorry the website isn’t updated yet and you have to pay $75. I just walked away disappointed with the hotel. One of the reasons I chose this hotel was the $50 dog fee which apparently someone dropped the ball and I’m paying for the hotels mistake. Otherwise we liked the hotel.

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Location

Convenient, with easy access and walkability to restaurants, shops, and downtown.

Related guest reviews

10

John

Nov 3, 2025

·

Stayed 1 night

New and very clean. Check-in was easy. Room spacious and well laid out. Easy to walk to dinner options. Would recommend

10

Kevin

Oct 9, 2025

·

Stayed 1 night

Loved it here! Clean,safe and everything was near by , definitely coming back!

10

Shane

Nov 5, 2025

·

Stayed 1 night

The room was very clean. It was one of the quietest hotels I have stayed in. Bed was comfortable. It is on a great location close to a lot of restaurants. Water pressure was great and had plenty of hot water!

6

Rhonda

Oct 25, 2025

·

Stayed 5 nights

Breakfast was included but most everything is processed, straight from the freezer to the microwave. Cleaning service is offered every other day but we stayed 5 days & we asked for a room cleaning. They removed the soiled towels & trash & that was it. We could hear traffic from the street, people walking in the room above us & toilets flushing. It’s a new hotel so everything is clean & new, beds are comfortable. It’s close to several restaurants, an Urgent care & Walmart.

10

Sharon

Nov 1, 2025

·

Stayed 1 night

We stayed only one night, but the room was great (307), it had a walk in closet, separate sitting area with a trundle, spacious bathroom and the 2 queen beds were extremely comfortable. Good water pressure and great variety at breakfast, couldn’t have asked for better for a quick trip from Jacksonville to the mountains. This location was also close to a variety of dining options all within walking distance.

10

Dreyton

Sep 29, 2025

·

Stayed 2 nights

Clean. Friendly service. Well-located with gas station and restaurants nearby.

10

Rhonda

Nov 26, 2025

·

Stayed 1 night

The room is exceptional. Very clean. Comfortable bed and I loved the large roomy couch, very comfortable. Convenient to everything that we needed. Pet friendly for those of you that have pets.

8

Raeann

Oct 7, 2025

·

Stayed 1 night

Brand new hotel, very clean. Good location. Lots of shopping/restaurants. Welcoming staff. Minimalist rooms with little decor & dim lighting. TV in an odd location. Quiet, except for inconsiderate people in the hallway. Beds are fairly comfy but they seem to get their pillows at the Hotel Pancake Pillow store, like almost all hotels. Breakfast was just ok. The egg & cheese English muffins were cold. Get down there before 8am because they don't seem to restock after that. They were out of muffins & plain bagels shortly after 8, and service is supposed to go til 9.

10

Trina

Nov 3, 2025

·

Stayed 3 nights

Great location, close to many restaurants, shops and downtown. Clean and friendly staff

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Dining

Breakfast feedback is mixed: several enjoyed it and noted healthier options, while others found items cold, not well restocked, or below expectations, with one concern about food-handling hygiene.

Related guest reviews

10

Michele

Sep 20, 2025

·

Stayed 1 night

Property was very new and clean. Staff great. Breakfast not the usual very nice. Only complaint the air conditioner was so loud!!!

10

Jim

Jan 5, 2026

·

Stayed 1 night

New hotel and everything was clean and up to date. You can even stream from the TVs. Room was spacious and breakfast was fine.

10

Leanne

Nov 24, 2025

·

Stayed 1 night

The room was very clean and we loved the set up with the coach. We had our dog so the first floor was perfect for taking her out. Staff was very friendly and helpful. Breakfast was great and service good.

8

Cameron

Sep 7, 2025

·

Stayed 3 nights

Newly built facility, it was very clean. Staff was very nice. Only problem we found was the food for breakfast was not very good. First day it was good, but the next 2 days it was not. I have stayed at other Springhill suites and have not found the breakfast to be a problem, but here it was.

10

Marianita

Sep 25, 2025

·

Stayed 1 night

Excellent great beds large clean rooms good breakfast

10

Melanie

Dec 31, 2025

·

Stayed 1 night

Healthier options than most complimentary breakfasts. The room was really clean with lots of room.

6

Donald

Sep 1, 2025

·

Stayed 2 nights

The girl serving the food for breakfast got on her knees and hugged on a large dog. She petted it for several mins and even pulled the dog against her chest. She then proceeded to open the eggs and bacon dishes with no gloves and without washing her hands. Management, please don't allow animals in the eating area and post a sign! Why aren't the employees trained on this with it being a brand new facility! Gloves and no petting animals when serving food to your customers. This is at the Springhill Marriott in Ellijay, GA.

10

Sharon

Nov 1, 2025

·

Stayed 1 night

We stayed only one night, but the room was great (307), it had a walk in closet, separate sitting area with a trundle, spacious bathroom and the 2 queen beds were extremely comfortable. Good water pressure and great variety at breakfast, couldn’t have asked for better for a quick trip from Jacksonville to the mountains. This location was also close to a variety of dining options all within walking distance.

8

Kelly

Nov 30, 2025

·

Stayed 2 nights

Excellent service, well-appointed room, & nice complimentary breakfast. Unfortunately, the walls/insulation are very thin-you could hear every toilet flush, steps overhead, doors closing & muffled conversation-not very restful. Also, the pillows were not good-one was flat like a hard pancake & the other was soft, but had no substance-as soon as go laid your head on it, it sank to the bottom like there was no filling, ut if you tried to use both, it was too much…

8

Raeann

Oct 7, 2025

·

Stayed 1 night

Brand new hotel, very clean. Good location. Lots of shopping/restaurants. Welcoming staff. Minimalist rooms with little decor & dim lighting. TV in an odd location. Quiet, except for inconsiderate people in the hallway. Beds are fairly comfy but they seem to get their pillows at the Hotel Pancake Pillow store, like almost all hotels. Breakfast was just ok. The egg & cheese English muffins were cold. Get down there before 8am because they don't seem to restock after that. They were out of muffins & plain bagels shortly after 8, and service is supposed to go til 9.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $284	2 $395	3 $382
4 $277	5 $277	6 $284	7 $284	8 $284	9 $401	10
11 $281	12 $274	13 $284	14 $277	15 $284	16 $430	17
18 $284	19 $284	20 $274	21 $284	22 $284	23 $415	24 $411
25 $284	26 $285	27 $277	28 $277	29 $284	30 $395	31 $382

SpringHill Suites by Marriott Ellijay

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Guest reviews of SpringHill Suites by Marriott Ellijay

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Ellijay

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $191	23 $191	24 $258	25 $319	26 $327
27 $183	28 $185	29 $190	30 $180