Name: Peermont Metcourt at Emperors Palace
Address: 64 Jones Road, O.R. Tambo, Kempton Park, Ekurhuleni, South Africa, Kempton Park, East Rand, ZA
Price range: US$95–US$236 per night
Rating: 7.78

What guests think

At Metcourt at Emperors Palace, travelers emphasize the convenient airport setting and walkable access to the Emperors Palace complex, noting solid value and comfort overall alongside some frustrations with compact rooms and occasional operational hiccups.

Rooms are generally clean and comfortable, but several guests reported small or dated layouts, occasional noise, and minor maintenance issues. Breakfast is widely praised for selection and quality, though peak-time queues, repetitive items, and occasional equipment or labeling hiccups were mentioned. Staff interactions often feel warm and helpful, yet check-in delays and slow or missed follow-ups occurred in a few cases, and shuttle arrangements sometimes caused confusion about timing or charges. Expect a convenient, serviceable airport stay with plentiful nearby dining and entertainment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent mentions of a convenient airport shuttle and secure, easy access to the Emperors Palace complex with bars and restaurants. A few guests reported confusion about shuttle hours or fees, and the outdoor space felt a bit tired.

Related guest reviews

10

david

16 Nov 2025

·

Stayed 1 night

clean room, great facilities in easy in a few hundred yards indoor walk with many restaurants and bars

6

Cindy

15 Oct 2025

·

Stayed 1 night

They claim to offer 24 hour shuttle service from the airport but that was not my experience cause when I called at 3am looking for them to send the shuttle for pick up so I could check in I was told to call a Uber. Also upon check out I requested the shuttle to the airport and once I was in the shuttle (which was some guys SUV with the hotel name on it) I was asked how I was going to pay. I told the driver I was unaware that I had to pay as I was under the impression that the hotel offered free shuttle service which turned out to not be the case. The driver then tried to overcharge me so I got out and took a uber back to the airport. Before pulling off in the Uber the concierge lady who had called the shuttle for me asked me what the problem was and I explained to her only for her to say well it says it on our website there is a fee I told her I didn’t book through the website but through Expedia and that they should specify that there is a charge for the shuttle service. Other then the shuttle issues the hotel wasn’t a bad stay.

8

Catherine

27 Oct 2025

·

Stayed 4 nights

The outside space is a little tired but the room was clean, large and well equipped.

10

Adrian

3 Aug 2025

·

Stayed 2 nights

Very convenient for a stop over at airport, free shuttle worked well, and no issues!

8

Douglas

28 Apr 2024

·

Stayed 3 nights

Casino on property, but a little bit of a walk. Free shuttle service to and from airport. All the basics.

8

JAMES P.W.

16 Oct 2025

·

Stayed 1 night

Airport shuttle was very punctual both ways. Staff very professional and friendly. Only one person checking guests in Wednesday 15th Oct so small delay but not a major problem.

10

Mala

21 Nov 2025

·

Stayed 1 night

Very clean rooms..Spacious and comfortable..Loved the tub and shower.. Awesome breakfast..Free shuttle to and from the airport.

10

Daniel

15 Apr 2024

·

Stayed 1 night

Great value: near airport, secure, quiet, updated decor. Most amazing, sumptuous breakfast is included!! Outdoor eating area at breakfast is delightful. Free airport shuttle (at ‘bus depot’. Don’t look for ‘shuttle depot’ as they instructed). Avoid ‘helpers’ at airport who want to escort you and then demand a tip.

10

joel

22 Jun 2024

·

Stayed 1 night

Close to airport. Security everywhere in and outside of the area.

4

Sunette

18 Dec 2023

·

Stayed 1 night

If you are arriving after 8pm at OR Tambo, there is no shuttle service to the hotel. When we arrived the airport wifi was not working, so we could not get an uber. We dont have SA simcards, so could not make a phone call. Had to make use of these random guys standing outside arrivals claiming to be taxi drivers using unmarked cars. Nerve-wracking, but luckily arrived at the hotel safely.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean to very clean rooms, though several noted lapses such as stained sheets, an unclean tub, crumbs, or odors.

Related guest reviews

10

Mala

17 Nov 2025

·

Stayed 3 nights

Awesome staff, the rooms were amazing..Comfortable beds, large tub and great shower. Very clean .

10

JOHN

5 Nov 2025

·

Stayed 6 nights

Upon arrival and during the entire stay, the entire staff was exceptional. They were all very helpful and pleasant to speak with. The room was neat and clean.

2

Yolandi

29 Apr 2025

·

Stayed 1 night

Do not waste your money to stay at this hotel. Hotel is very noisy over weekends. Rooms smell and don’t look clean. Room next to me had more than 4 people staying in it and made so much noise that I had to move to another room at 12:30am, security did nothing. Breakfast time was a disaster. Waiting time was more than 1+ hour wait, hotel was over booked and people fuming and leaving. Standards of this hotel have dropped drastically, will not stay there again.

8

Catherine

27 Oct 2025

·

Stayed 4 nights

The outside space is a little tired but the room was clean, large and well equipped.

6

LAZARUS

17 Jan 2024

·

Stayed 1 night

Overall ok with helpful and cheerful staff but we noted two issues that are unacceptable by a hotel of such standards… 1. My wife noted that the sheets on the bed were stained and not clean… suspected they were not changed 2. Bath tub in the room was not clean… very visible dirt ring noticed

10

Nokuthula

16 Dec 2025

·

Stayed 2 nights

Clean

4

Dominique

21 Jul 2024

·

Stayed 2 nights

Dont get me wrong this hotel is not the worst I have stayed at, but I have stayed in many that are 3 times cheaper which are better, cleaner have better brekfast doors that do not slam shut all night, cleaners that do not try to enter the room at 9 am on a Sunday and have breakfast sauces, such as tomato or brown sauce. The room was generally clean and I only found one beatle crawling along the floor. The line in the morning for brekfast was about 10 to 15minutes. Then there was rhe line for the omlet or fried egg. The toast took around 4passes through the toaster to get even a light brown. Most bread ws dry and the chocolate croissant could have been used to break windows. This was the case most days not just on sunday.

10

E J

24 Sept 2023

·

Stayed 6 nights

Lovely modern hotel, very clean, the were staff friendly and very helpful. Plenty of breakfast options each day.

4

J C Concepts Cc Carlos

26 Apr 2025

·

Stayed 1 night

The room and bathroom are extremely small . There were crumbs on the chair at the dressing table. Totally overpriced. Breakfast way below standard .

10

Sara

15 Sept 2025

·

Stayed 1 night

We booked a night but only needed the room for a short layover — about 5 hours — to shower and take a quick nap. It was exactly what we needed! The room was large, spotless, and very comfortable. Staff were friendly and welcoming, and the free shuttle made everything super convenient. Perfect option for a quick stay near the airport.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and sometimes spacious or modern, but several guests found them small or dated, with occasional noise, air-conditioning or shower quirks, and some Wi‑Fi limitations.

Related guest reviews

10

MP

29 Aug 2025

·

Stayed 1 night

We were attending a function and needed to stay over - this hotel was perfect for this. The room we got was huge and modern with everything one needs. It is also perfectly located for a city breakaway if you want to go to the casino or just enjoy the complex.

10

Ockert

13 Nov 2025

·

Stayed 3 nights

The room was quiet and for a bachelor it had enough space and comfort. Breakfast was very good and in the evening the menu at the bar was suffice.

8

Robert

6 Dec 2024

·

Stayed 1 night

Wifi excluded access to sime sites

8

Hendrik

21 Dec 2024

·

Stayed 1 night

The staff was very friendly and helpful. I stayed in room 047. I did not like the "shower". You have to hold the handpiece in your hand the whole time and the tiles on the floor of the shower is extremely slippery.

10

Mala

21 Nov 2025

·

Stayed 1 night

Very clean rooms..Spacious and comfortable..Loved the tub and shower.. Awesome breakfast..Free shuttle to and from the airport.

8

Patrick

21 Aug 2025

·

Stayed 3 nights

Close to casino And airport A bit small room

8

ANIL

20 Oct 2025

·

Stayed 1 night

Old room on ground floor

10

Antony

12 Sept 2025

·

Stayed 1 night

Brilliant as always lovely place. Only thing is the aircon in the rooms blow hot air.

6

Reagan

28 Oct 2025

·

Stayed 2 nights

The breakfast was the same daily. The omlette was good. It needed to be labeled better. There was no hot water for tea as the machine was out of order. Staff was not helpful with assistance, under normal circumstances it is self served. The room was clean. The wifi may be better if it is password protected. Most times the signal was too weak in the room. The shuttle service was top notch.

4

Manish

5 May 2024

·

Stayed 1 night

What they showed in pic and rooms were very small and noisy

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, yet guests reported slow check-in, delayed responses to requests, and inconsistent handling of issues.

Related guest reviews

10

JOHN

5 Nov 2025

·

Stayed 6 nights

Upon arrival and during the entire stay, the entire staff was exceptional. They were all very helpful and pleasant to speak with. The room was neat and clean.

8

Vanessa

1 Dec 2025

·

Stayed 1 night

Staff very helpful and pleasant definitely went the extra way with customer service. Will be back again.

10

Carla

31 Dec 2025

·

Stayed 3 nights

The breakfast was wonderful and the service throughout was great

4

Brian

6 Aug 2025

·

Stayed 1 night

We were lost disappointed with the slow service, and low amenities, as well as the unenthusiastic attitude of the staff.

6

Sanet

2 Dec 2025

·

Stayed 2 nights

Shower was uncomfortably high. So i had to wash hair even if i did not want to. Stayed in family room for 4. Only 2 towels and 2 waters were given. Towel request took half an hour. 2nd night no refreshments were replaced. Tea, coffee milk etc. Service were slow

10

ROBERTA

26 Jan 2024

·

Stayed 2 nights

Shuttle driver, front desk, dining room staff were all friendly and helpful. We did not see our housekeeper, but they did a wonderful job.

8

JAMES P.W.

16 Oct 2025

·

Stayed 1 night

Airport shuttle was very punctual both ways. Staff very professional and friendly. Only one person checking guests in Wednesday 15th Oct so small delay but not a major problem.

4

Michael

9 Jul 2025

·

Stayed 1 night

Staff seemed to be grumpy and not very helpful. No soap in the room and when we asked they said they would bring some up and never did. Just felt like they didn’t care.

8

Colin

17 Dec 2024

·

Stayed 1 night

Arrived very late and they got me In my room quick

8

Dr. Hugh

10 Jan 2025

·

Stayed 1 night

The hotel stay was good, but at the lower end of good. The gentleman who checked us in presented as very indifferent. Within 30 min of checking in we noticed that bathroom sink/face basin was not draining. Complained about it to the same person who checked us in, he assured us that he will get maintenance to fix it and after 3 hrs or so it was not fixed. Went back downstairs and complained to another worker who gave us instructions on how to fix the issue, but we were unable to do it. He came upstairs and said one of us should put our hands in the sink “filled with dirty water” to unplug the sink. I then asked him to do it instead of asking us to do it, and he said it was unsanitary. I then said well if its unsanitary why are you asking us to do it. Anyway maintenance came and fixed it. The maintenance worker was pleasant and engaging. I paid for a party of three but only got two bath towels, another story but at the end we got the towel. Breakfast was included which I wasn’t aware of. I am not a breakfast person but the breakfast was buffet style and it was amazing. The restaurant staff were pleasant and attentive. Will I stay there again, probably yes!

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Location

Highly convenient for OR Tambo with secure, walkable access to the Emperors Palace dining and entertainment; ideal for short airport stopovers.

Related guest reviews

10

MP

29 Aug 2025

·

Stayed 1 night

We were attending a function and needed to stay over - this hotel was perfect for this. The room we got was huge and modern with everything one needs. It is also perfectly located for a city breakaway if you want to go to the casino or just enjoy the complex.

6

Fabio

11 Feb 2026

·

Stayed 1 night

O cafe da manha estava bom, a localização do hotel é boa tambem..ao lado do aeroporto. Tem várias opções de janta e almoço ao lado do hotel, no Empcassinoeror Palace e também casino. O quarto é pequeno e a recepção deixou a desejar.

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8

brett

1 Oct 2025

·

Stayed 1 night

its an airport stop over nice restaurants nearby

10

Adrian

3 Aug 2025

·

Stayed 2 nights

Very convenient for a stop over at airport, free shuttle worked well, and no issues!

10

Nadia

27 Jul 2025

·

Stayed 2 nights

Great stay and great location.

10

Kenneth

13 Jun 2025

·

Stayed 2 nights

The location is extremely convenient to the airport and very safe since they control vehicle traffic in and out of the complex. The dining and entertainment options were great.

8

Patrick

21 Aug 2025

·

Stayed 3 nights

Close to casino And airport A bit small room

10

ANNELINE

24 Nov 2025

·

Stayed 1 night

Enjoyed my stay. All amenities of Emperor's palace are walking distance. I'll be back.

10

Sara

15 Sept 2025

·

Stayed 1 night

We booked a night but only needed the room for a short layover — about 5 hours — to shower and take a quick nap. It was exactly what we needed! The room was large, spotless, and very comfortable. Staff were friendly and welcoming, and the free shuttle made everything super convenient. Perfect option for a quick stay near the airport.

8

Patrick

11 Aug 2025

·

Stayed 1 night

Nice hotel, close to the airport. The breakfast was great with many things to chose. The have Some glutenfree items. Free wifi. Is you go to ghe next building a cross the Street there are a few restaurants.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste, with some gluten-free options and plenty of nearby dining; however, peak-time queues, repetitive items, and occasional equipment problems were reported.

Related guest reviews

10

Johanna

21 Dec 2025

·

Stayed 1 night

Nice room, great breakfast

10

Ockert

13 Nov 2025

·

Stayed 3 nights

The room was quiet and for a bachelor it had enough space and comfort. Breakfast was very good and in the evening the menu at the bar was suffice.

2

Yolandi

29 Apr 2025

·

Stayed 1 night

Do not waste your money to stay at this hotel. Hotel is very noisy over weekends. Rooms smell and don’t look clean. Room next to me had more than 4 people staying in it and made so much noise that I had to move to another room at 12:30am, security did nothing. Breakfast time was a disaster. Waiting time was more than 1+ hour wait, hotel was over booked and people fuming and leaving. Standards of this hotel have dropped drastically, will not stay there again.

10

Carla

31 Dec 2025

·

Stayed 3 nights

The breakfast was wonderful and the service throughout was great

6

Ruan

17 Jul 2025

·

Stayed 1 night

The stay was ok for one night. The privacy of a curtain separating the toilet area was annoying. I paid for breakfast but when we arrived for breakfast the que was so long we decided to leave because we ran out of time with no refund.

8

Karen

13 Apr 2024

·

Stayed 1 night

Perfectly acceptable for a 3 star hotel. Breakfast was great and staff very friendly.

8

Mark

28 Aug 2025

·

Stayed 1 night

Great place for a short stay near the airport. It is also close to the casino with a wide range of restaurants and nightclubs. The breakfast was exceptional with many choices.

6

Reagan

28 Oct 2025

·

Stayed 2 nights

The breakfast was the same daily. The omlette was good. It needed to be labeled better. There was no hot water for tea as the machine was out of order. Staff was not helpful with assistance, under normal circumstances it is self served. The room was clean. The wifi may be better if it is password protected. Most times the signal was too weak in the room. The shuttle service was top notch.

10

Daniel

15 Apr 2024

·

Stayed 1 night

Great value: near airport, secure, quiet, updated decor. Most amazing, sumptuous breakfast is included!! Outdoor eating area at breakfast is delightful. Free airport shuttle (at ‘bus depot’. Don’t look for ‘shuttle depot’ as they instructed). Avoid ‘helpers’ at airport who want to escort you and then demand a tip.

8

Patrick

11 Aug 2025

·

Stayed 1 night

Nice hotel, close to the airport. The breakfast was great with many things to chose. The have Some glutenfree items. Free wifi. Is you go to ghe next building a cross the Street there are a few restaurants.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$112
March	US$133
April	US$583
May	US$123
June	US$127
July	US$115
August	US$3,210
September	US$2,819
October	US$4,518
November	US$10k
December	US$6,351

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $116
6 $117	7 $117	8 $118	9 $115	10 $115	11 $116	12 $114
13 $208	14 $116	15 $236	16	17 $229	18 $118	19 $117
20 $120	21 $118	22 $119	23 $118	24 $116	25 $118	26 $118
27 $114	28 $115	29 $95	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $116	3 $115
4 $115	5 $115	6 $118	7 $117	8 $115	9 $117	10 $115
11 $115	12 $118	13 $117	14 $115	15 $115	16 $115	17 $115
18 $118	19 $117	20 $118	21 $118	22 $117	23 $115	24 $117
25 $115	26 $115	27 $115	28 $117	29 $118	30 $117	31 $117

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Monthly average prices

About this property

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What guests think

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