Larkspur Landing Extended Stay Suites South San Francisco

The front desk had boxes everywhere and was very unkept. When asking for food advice nearby the associate told me to go to 7/11. The associate gave me a room key to a room that was still occupied. The associate followed up by giving me another room key to a room where the cabinets were swung wide open, pots and pans were strewed across the counter, bed sheets were missing, and pillow sheets were missing.

We booked through third party and we had a pull out bed and when we arrived we didn't have a pull out bed. We only had a desk and chair and sofa chair. To get a room like we booked it would be an extra $100+ a night. Then when we arrived at our room it was completely dirty. We were booked a room that was not ready and they had to change us rooms. They also charge for parking and a pet fee. The rooms need a deep cleaning. Not worth what we paid.

I checked out. The rooms were disgusting i was moved a total of 3 different times and all rooms were filthy.

No hot water. This is my first time I couldn’t take a shower. Staff was rude, the room is also dirty.

Yes everything was great