Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is offered, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:30 AM to noon for a fee of approximately KRW 39,000 for adults and KRW 25,000 for children.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge, but specific pricing and arrangements should be confirmed with the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The property is located in a regional park, just steps from Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land. It is approximately 0.1 mi from the Phoenix Pyeongchang Cable Car and 0.2 mi from Phoenix Blue Canyon.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools. The indoor pool is operational year-round, while the outdoor pool is seasonal. The children's pool is closed on Wednesdays.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of KRW 40,000 per night. Advance request or confirmation is required for extra beds.

Phoenix Hotel Pyeongchang

What guests think

At Phoenix Hotel Pyeongchang, guests praise the ski-in location and mountain views alongside family-friendly attractions, while noting inconsistent cleanliness and service, occasional noise, and limited on-site options for snacks and coffee.

Breakfast and the buffet are frequently described as good, though queues can form at peak times. Rooms range from renovated and well equipped to somewhat dated, with standout slope or mountain views but reports of thin walls, snow-machine noise, and occasional temperature or comfort issues. Overall, it suits families and skiers who prioritize resort convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct slope access and family activities (water park, luge, kids areas) are strong points, and parking is orderly. Some guests mention high costs for the water park.

Related guest reviews

10

Sungjoo

28 Jul 2023

·

Stayed 2 nights

조용하고 아이랑 할 것이 많음

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $237
4 $82	5 $46	6 $45	7 $43	8 $46	9 $44	10 $82
11 $44	12 $63	13 $63	14 $52	15 $117	16 $120	17 $136
18 $44	19 $61	20 $45	21 $46	22 $46	23 $129	24 $155
25 $44	26 $44	27 $44	28 $71	29 $44	30 $145	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $43	2 $45	3 $44	4 $56	5 $57	6 $94	7 $78
8 $43	9 $43	10 $44	11 $57	12 $43	13 $91	14 $78
15 $43	16 $45	17 $56	18 $44	19 $44	20 $94	21 $78
22 $60	23 $43	24 $43	25 $58	26 $59	27 $282	28 $113
29 $43	30 $43

About this property

Location

Room options

Party Suite

Superior Twin Room

[Water Park 2 Tickets] Superior Double

[Water Park 2 Tickets] Superior Twin

Suite

Superior Twin Room (Slope View)

[Family Luxury] Club Suite (Suite + Superior Twin)

Presidential Suite

Superior Double Room

[Water Park & Package For 2] Superior Double

[Water Park & Package For 2] Superior Twin

[Baby Room] Modern Korean Style Superior Double with Baby Amenities

Guest reviews of Phoenix Hotel Pyeongchang

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Phoenix Hotel Pyeongchang

Prices for upcoming dates