Name: Holiday Inn Gloucester - Cheltenham by IHG
Address: Crest Way, Gloucester, Gloucestershire (comté), GB
Price range: 75 $US–202 $US per night
Rating: 8.3

Ce qu'en disent des voyageurs

D'après les récents commentaires, l'Holiday Inn Gloucester - Cheltenham by IHG est apprécié pour son personnel accueillant, ses chambres modernes et propres, et ses installations de loisirs populaires telles que la piscine, le sauna et la salle de sport. Certains clients soulignent cependant des frais de stationnement, des pannes occasionnelles des installations et des problèmes intermittents de climatisation.

Le petit-déjeuner est fréquemment salué pour sa variété et sa qualité, bien que le service du dîner puisse être lent et certains plats indisponibles aux heures de pointe. L'établissement est idéal pour les automobilistes grâce à un accès facile à l'autoroute M5 et aux commerces à proximité, mais il n'est pas situé au centre-ville et les transports en commun sont limités. Certains mentionnent également l'absence d'ascenseur. Vous pouvez vous attendre à un hébergement confortable et offrant un bon rapport qualité-prix, idéal pour les voyages en voiture et les courts séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs (piscine, sauna, hammam, jacuzzi, salle de sport) sont largement saluées, bien que le jacuzzi/hammam ait parfois été hors service et que la salle de sport soit petite et peu équipée. Un parking est disponible, mais payant, et plusieurs commentaires soulignent l'absence d'ascenseur.

Avis de voyageur à ce sujet

8

Sallye

25 janv. 2025

·

A séjourné 1 nuit

Staff were exceptionally cheerful polite and helpful, Everything was exactly as expected and of excellent standard. The only down side which was not apparent when on the website was the Hotel does not have a lift, we would have requested a ground floor room if we'd known as I have bad knees and this spoilt the stay a little.

8

Kelly

27 oct. 2025

·

A séjourné 1 nuit

The choice of breakfast was great, lovely spacious dining area. The pool and sauna were lovely however the Jacuzzi & steam were both out of action :-( Booked as in a squash Competition and good to go back to the hotel spa & recharge the body! Room was great, everything we needed & comfy bed. reception staff were very polite and helpful...great job!

10

Paul

6 oct. 2025

·

A séjourné 1 nuit

Great hotel in quiet area. Lovely room with excellent bed and amenities. Plenty of car parking (£5 per 24 hours) and the breakfast was excellent.

6

Claudio

20 déc. 2024

·

A séjourné 1 nuit

Due to the length of time that works have been going on in the gym and spa I have stopped using it. There are much more characterful hotels in Cheltenham if you don’t need those facilities

8

David

10 juin 2025

·

A séjourné 2 nuits

The hotel reception area was clean & tidy. Check i in was quick & easy and staff member was pleasant & helpful. The room was well presented with ample space . Breakfast was plentiful and tasty. The swimming pool was nice with a jacussi, sauna & steam room. The area was clean & well kept.

10

Belinda

6 mai 2025

·

A séjourné 2 nuits

Loved the pool and gym. Nice bar area. My room was a little small but was a single traveler. Comfortable queen bed nice pillows and good shower

6

Shahid

10 janv. 2025

·

A séjourné 2 nuits

This is the first time I stayed and I have to say it wasn't the best experience. The issues I experienced. 1. The towel I unwrapped to use after my shower was covered in stains. 2. The bathroom had a piece of excrement that was located near drain that I presume should have been cleaned before someone using the bath due to the health implications. 3. Parking shouldn't be charged, considering the cost of the stay, I feel that this should be included in the cost of booking a premium room. 4. The gym closes at 9pm which is far to early. Positives 1. Bed is comfortable. 2. Good breakfast. 3. Helpful staff.

10

Lisa

16 févr. 2025

·

A séjourné 1 nuit

Great location. Gym and pool arw a huge bonus. The staff are all very friendly nothing is too much to ask. Huge plus point for us was being able cast your phone to the TV to watch Netflix etc. You do have to pay £5 per day for parking.

10

Mr J

9 nov. 2025

·

A séjourné 2 nuits

Stay here for two nights with my family. Nice big room, breakfast was good. staff are super friendly, always say hi and very helpful . The swimming pool and the spa are amazing. Would definitely recommend

8

Shahid

26 janv. 2025

·

A séjourné 4 nuits

The gym is something I'm not too happy with. There is no olympic bars or weighted plates. So you can't do any key exercises like squats or deadlifts or even a bench press. The gym has gone through a refurb but the investment of this has gone into the wrong pieces of equipment. The bonus of the above issue means any one serious about getting into shape probably would avoid such a gym due to key equipment not being available.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est un point fort, tant dans les chambres que dans les espaces communs, de nombreux visiteurs décrivant les lieux comme impeccables et frais. Quelques plaintes isolées concernent des lacunes au niveau du service de ménage (par exemple, serviette tachée, bain sale) et des mégots de cigarettes à l'entrée.

Avis de voyageur à ce sujet

10

Julie

23 nov. 2025

·

A séjourné 2 nuits

Beautifully clean bedroom,leisure area and restaurant area. Very friendly and helpful staff.

8

Christina

11 févr. 2024

·

A séjourné 1 nuit

This hotel was lovely. Clean and smelled lovely as we came in. Fantastic swimming pool to use with a spa pool too which was an extra treat. The rooms were great and the breakfast delicious.

10

Nevil

5 juil. 2025

·

A séjourné 1 nuit

Very clean. Reception desk staff lovely.

10

Keith

10 nov. 2025

·

A séjourné 2 nuits

Clean room helpful staff

6

Shahid

10 janv. 2025

·

A séjourné 2 nuits

This is the first time I stayed and I have to say it wasn't the best experience. The issues I experienced. 1. The towel I unwrapped to use after my shower was covered in stains. 2. The bathroom had a piece of excrement that was located near drain that I presume should have been cleaned before someone using the bath due to the health implications. 3. Parking shouldn't be charged, considering the cost of the stay, I feel that this should be included in the cost of booking a premium room. 4. The gym closes at 9pm which is far to early. Positives 1. Bed is comfortable. 2. Good breakfast. 3. Helpful staff.

10

Robin

19 mai 2025

·

A séjourné 1 nuit

This hotel has to be the cleanest and friendliest we have ever stayed in. The bed was too hard tho for us

10

DAVID

31 juil. 2023

·

A séjourné 8 nuits

I give this hotel high marks. It is spotless, the room was perfect. The staff checked in each morning to see if we needed anything, but were not pushy about cleaning the room. The desk staff and restaurant staff were friendly, the staff at the bar even served us, when they were packing up.

10

Leaby

13 nov. 2024

·

A séjourné 1 nuit

Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect

10

Oleksandra

3 nov. 2024

·

A séjourné 1 nuit

Wonderful hotel. It's almost 4*, much better than regular 3*. Everything has been immaculate. The room is spacious, very clean, the toiletries are good, large flat TV, climate control, SPA complex with complimentary access, amazing breakfast, very nice staff. Awesome place. Highly recommend!

6

Raymond

16 déc. 2024

·

A séjourné 1 nuit

The entrance to the hotel was full of smokers with cigarette butts all over the floor which was also dirty. I noticed that this area remained untouched and covered in cigarette butts when we left the next day. There should be a separate area for smokers away from the entrance with a receptacle for the cigarette butts. It’s not a good look! Breakfast was a challenge because we had to ask for drinking glasses and brown bread. There was no ham left and only one slice of cheese. The room was comfortable with everything we needed in it.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement modernes, spacieuses et confortables. Certains signalent des limitations au niveau du thermostat ou de la climatisation, ainsi que des bruits occasionnels dans les couloirs. Quelques commentaires mentionnent un décor désuet, des problèmes d'entretien mineurs ou des difficultés avec la diffusion TV.

Avis de voyageur à ce sujet

10

John

6 sept. 2024

·

A séjourné 1 nuit

Small, but efficient room in excellent condition. Comfortable bed and quiet. Somewhat removed from any walkable pubs, restaurants or shopping, but the onsite restaurant was good. The optional breakfast buffet was excellent with lots of choices for hot or cold food.

10

Clare

13 août 2025

·

A séjourné 3 nuits

Really lovely quiet, restful stay for our young family. Spacious room, helpful mini fridge & big bathroom, friendly staff & lovely leisure facilities. Wonderful few days travelling to visit Bristol. Really close to many shops & M5 etc. Roll out bed really good quality, and the main bed was the most comfortable bed I’ve ever used for my painful back. Would use again. Thank you!

8

mary

29 sept. 2025

·

A séjourné 1 nuit

Comfy, well equipped room, nice and quiet area of the hotel, pleased to have openable windows. Some of the decor looking a little dated and well used. Pool is nice Staff very kindly provided drink vouchers for our party to aid our celebrations. much appreciated.

10

Dan

23 août 2025

·

A séjourné 1 nuit

Really nice hotel. It was just a 1 night stop over but I was very pleasantly surprised. Newly refurbished I’m told and it shows. Lovely pool/health club, big room, comfy bed and on site parking 👌

4

Dominic

17 oct. 2024

·

A séjourné 3 nuits

Nice, clean place but the bedrooms are incredibly warm and the air con is restricted to 19 degrees and only stays on intermittently. I found the pillows very uncomfortable but there was a sign in the room suggesting that they offered a variety of pillows to suit individual need. However, when I asked at reception, i was told they weren't sure what was available and would have to check and get back to me. After id not heard back after 45 minutes, i tried to call reception twice and it just rang out for 3/4 minutes on both occasions. I was so tired at that point, I gave up but had 3 nights poor sleep. Two of my colleagues reported similarly negative experiences, a real shame as we have lots of local stays planned over the coming months.

10

Amanda

5 nov. 2025

·

A séjourné 1 nuit

Super friendly staff, rooms were great and comfortable and facilities perfect for a few days away

8

Beth

20 janv. 2025

·

Clean rooms, secure area. Thermostat a bit of a pain since it kept going back down to a prearranged temperature, and we were a bit too cool because of it.

8

Anne

7 sept. 2025

·

A séjourné 1 nuit

We've stayed at this hotal a number of times and this was the best yet. The room had recently been refurbished and it was excellent. I only gave it 4 stars as the TV in the room didn't allow casting from my phone app when it advertised that it would. Apart from that very minor issue, it was a great stay and a good night's sleep.

8

Mark

7 févr. 2025

·

A séjourné 2 nuits

Spot on hotel only problem is the heating turns off on auto regardless of temperature outside. Woke up freezing on a couple of occasand in the end asked for portable heater to plug in.

8

MISS

16 juin 2024

·

A séjourné 2 nuits

Overall good experience. Need to improve asouctic of the building, very loud in the morning whenever people pass by the corridor or close their room door.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est régulièrement décrit comme aimable, attentionné et serviable à la réception, dans les espaces de loisirs et au petit-déjeuner. Cependant, certains clients ont rencontré des enregistrements lents, des difficultés à joindre la réception et un manque de souplesse dans la gestion des annulations de dernière minute ou des problèmes de disponibilité des chambres.

Avis de voyageur à ce sujet

8

Lesley

22 sept. 2024

·

A séjourné 1 nuit

Check in was good, staff very friendly and helped carry my bags up the stairs (no lift). Very comfortable and clean and welcoming to my dog too. My only issue was that, after ordering and paying, it turned out the vegan option was unavailable as was one of the only two other (and only starters) options. Long waits around all of this but the staff did their best and when they refunded me gave me a full refund including my drink and the one vegan starter that was available. I’ve generally had a very positive experience here, would stay again.

10

Julie

23 nov. 2025

·

A séjourné 2 nuits

Beautifully clean bedroom,leisure area and restaurant area. Very friendly and helpful staff.

4

David

19 août 2025

·

A séjourné 1 nuit

Got there at 1-20 in the morning due to work commitments and was told issues with my room and sent to a holiday Inn express about another 15 to 20 minutes drive away after already driving for nearly 4 hours totally unacceptable 😡😡😡😡😡😡😡😡😡

10

Tracy

19 juin 2025

·

A séjourné 1 nuit

The check in staff was welcoming and very helpful! They were personable and very friendly. They gave us dining advice, tourist info, asked about our trip, told us fun local stories, and helped us book an extra night.

10

Josephine

28 avr. 2025

·

A séjourné 1 nuit

Staff were excellent at customer service 👏 well done everyone

2

Gianluca

29 juil. 2025

·

A séjourné 1 nuit

We had some very last minute emergency and were not able to go, so I contacted the property explaining the circumstances and asking them to be accommodative. The reservation was originally not refundable and I was not looking for money back, but just to move to a different date in the future given the circumstances. However, they were really inflexible and not willing to listen. They clearly prioritized short term profits over long term customer satisfaction. Such lack of empathy and customers understanding will not earn them my business again. Bad customer service and lack of business vision.

4

James

30 nov. 2025

·

A séjourné 1 nuit

Took ages to actually check in when I got to the stand, and got told the breakfast I had paid for originally hasn't come through so had to pay again

8

SUNJAY

31 mars 2024

·

A séjourné 1 nuit

Laura at reception was great, really went the extra mile. So top marks for her. However after she finished I tried to book a wake up call. I couldn't get through to anyone. The wake up call was also late. The breakfast staff were not as helpful and I had to chase for my vegetarian option. The other plus points were that the staff were helpful in booking taxis. The breakfast itself had many options and was enjoyable despite the delay.

10

Angela

19 sept. 2024

·

A séjourné 1 nuit

Nice hotel. Long wait for dinner due to having a coach party in. Claudine the breakfast server was lovely so friendly and helpful. More people like her are needed in restaurants.

10

Satish

2 déc. 2023

·

A séjourné 2 nuits

Brilliant smiley staff really helpful and nothing too much got them

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les automobilistes grâce à un accès facile à l'autoroute M5, à Gloucester et aux commerces à proximité. Plusieurs clients l'utilisent pour des escales ou des voyages d'affaires. Il n'est pas situé au centre de Cheltenham ou de Gloucester, les transports en commun sont limités et une voiture est souvent recommandée.

Avis de voyageur à ce sujet

10

Steven

5 mars 2024

·

A séjourné 1 nuit

Very convenient off M5, not in the city centre - the hotel is better for business visits (to the adjacent business park) and overnight stops for travellers I'd say.

10

Alexandre

8 juil. 2024

·

A séjourné 2 nuits

Nice hotel, rooms are big for English standards and very close to supermarket, shops, etc. Parking is not free but was charged only 5GBP for day, so that was ok. The only downside was that we were traveling with a lot of bags and they do not have an elevator, anyway, they have only 2 floors so we had to go only one flour up. Overall nice stay with no issues.

10

Tracy

30 mars 2025

·

A séjourné 2 nuits

Firstly, this is a hotel you really have to have brought your car to. If you have a car, getting around will be super easy. Nice comfortable stay, v comfy bed. My only two gripes - the only food we ate was a dessert we ordered (crumble and brownie) both were below average and at £8 that’s bad. The room temperature wouldn’t change, despite me turning on the aircon

8

Don

15 juil. 2024

·

A séjourné 1 nuit

It's definitely not in Cheltenham and if you want to visit there, go to the Holiday Inn Express. Out in the wild and woolies but once there, a nice clean hotel.

10

Peter

16 févr. 2025

·

A séjourné 2 nuits

Great location within easy reach of main routes. Extremely clean and well maintained with very pleasant and helpful staff. Will definitely use again when visiting this area.

8

Beth

30 mars 2025

·

A séjourné 1 nuit

Overnight stay for flying at Gloucester. Very happy with our stay. Location great too. Friendly staff and would definitely return.

10

michael

31 mai 2025

·

A séjourné 2 nuits

A great location for my work and has all the facilities I would need Internet was good.

10

Matt

18 août 2025

·

A séjourné 1 nuit

We have stayed at the Gloucester hotel several times as it is an ideal break on our trips from Yorkshire to Cornwall. The location is great, easy access to the M5 and also to Gloucester centre if you want to wander round - the cathedral is certainly worth a visit and is just a few minutes away. The hotel staff are warm, friendly and very courteous, the food was very good and plenty of space in the restaurant so it never feels cramped. The pool area is clean and well kept, although it can get busy, particularly in the jacuzzi and sauna but that’s not a big problem overall. I would recommend this hotel and I’ve no doubt we will be back.

10

Pamela

5 juin 2023

·

A séjourné 3 nuits

I loved the hotel and staff but it was far from train & bus station and taxi was expensive as I arrived awfully late for public transport

10

candice

25 mai 2025

·

A séjourné 3 nuits

We enjoyed our visit. Nice breakfast. Great restaurants nearby.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment qualifié de très bon à excellent, avec un large choix. Le service du dîner et du bar peut être lent ou limité aux heures de pointe, et certains plats étaient indisponibles ou proposés à un prix supérieur à celui attendu.

Avis de voyageur à ce sujet

10

Whai-Bing

8 juin 2025

·

A séjourné 1 nuit

Heated indoor pool was nice. Only annoying thing is the restaurant doesn't open until 6:30, a little too late for a family with a tired toddler

10

Steven

2 nov. 2023

·

A séjourné 1 nuit

Clean and comfortable hotel. Pleasant staff. Had an issue in the restaurant whereby my initial choice of food wasn't available and then they forgot about my order when I ordered an alternative. Choice of food is pretty basic and uninspiring.

10

Andrea

30 août 2025

·

A séjourné 1 nuit

Overnight stay with my wife, the rooms are comfy and clean. All the staff we met were excellent, especially the restaurant staff. We ate lunch, dinner and breakfast and all were cooked really well and tasted lovely. Well done to everyone who works here.

8

STEWART

20 déc. 2024

·

A séjourné 1 nuit

Staff helpful and friendly, good breakfast choice. Meal ordered in bar in evening a little slow in arriving, but good when it did arrive. Beds comfortable.

10

Derek

30 nov. 2025

·

A séjourné 3 nuits

Very helpfull retaurant staff and very good breakfast choices.

6

Dr William

5 avr. 2025

·

A séjourné 2 nuits

Check in was good, food is very expensive with hit and miss quality. Cleaners very lazy, left a dirty plate and glass in my room after housekeeping. Doors slamming at 0530hrs with no respect to otjer residents, and to top it off there were contractor's chopping down trees outside my room at 0800hrs.

4

Joy

30 sept. 2024

·

A séjourné 2 nuits

Breakfast on the Sunday morning was appalling. Lack of food , crockery, coffee and staff

10

Matt

18 août 2025

·

A séjourné 1 nuit

We have stayed at the Gloucester hotel several times as it is an ideal break on our trips from Yorkshire to Cornwall. The location is great, easy access to the M5 and also to Gloucester centre if you want to wander round - the cathedral is certainly worth a visit and is just a few minutes away. The hotel staff are warm, friendly and very courteous, the food was very good and plenty of space in the restaurant so it never feels cramped. The pool area is clean and well kept, although it can get busy, particularly in the jacuzzi and sauna but that’s not a big problem overall. I would recommend this hotel and I’ve no doubt we will be back.

10

Kimberly

15 juin 2025

·

A séjourné 1 nuit

I booked this for my husband when he was on his way to Plymouth on a motorbike trip to Spain and Portugal. I wanted him to have a place he could relax and recharge before his big journey (Ewan McGregor style). He said he had a lovely nights sleep, the breakfast was the best he’s had in a hotel and he enjoyed his dinner too. Thanks to the staff for making his first night amazing. I’ve booked a litter night for him on his way back in 2 weeks. THANK YOU

10

Paul

4 mai 2025

·

A séjourné 2 nuits

All good except when serving food in the bar it would be good idea to take the cutlery and sauces to the customer before the food is ready! Sat there watching my food go cold waiting for cutlery does not make sense!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	90 $US
février	98 $US
mars	145 $US
avril	124 $US
mai	141 $US
juin	138 $US
juillet	117 $US
août	114 $US
septembre	132 $US
octobre	117 $US
novembre	122 $US
décembre	108 $US

di	lu	ma	me	je	ve	sa
1 $78	2 $110	3 $163	4 $152	5 $89	6 $83	7 $125
8 $77	9 $106	10 $150	11 $150	12 $132	13 $172	14 $187
15 $79	16 $115	17 $157	18 $163	19 $92	20 $83	21 $120
22 $80	23 $112	24 $158	25 $156	26 $96	27 $102	28 $133
29 $80	30 $138

Holiday Inn Gloucester - Cheltenham by IHG

Prix pour Holiday Inn Gloucester - Cheltenham by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 très grand lit (Super King)

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite

Chambre Standard, 1 grand lit

Chambre Standard, 1 très grand lit et 1 canapé-lit (Super King)

Chambre Premium, 1 très grand lit et 1 canapé-lit (Super King)

Chambre Standard, 2 lits une place

Chambre Standard

Avis des voyageurs sur Holiday Inn Gloucester - Cheltenham by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Gloucester ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $202	21 $199	22 $102	23 $106	24 $126
25 $75	26 $107	27 $130	28 $115	29 $83	30 $83	31 $85