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The Westin Excelsior, Rome

746 USD

/natt

Gj.snitt. for oktober

The Westin Excelsior, Rome - Image 1

The Westin Excelsior, Rome - Rom

The Westin Excelsior, Rome - Rom

The Westin Excelsior, Rome - Basseng

The Westin Excelsior, Rome - Restaurant

Priser for The Westin Excelsior, Rome

Velg datoer for å se priser og tilgjengelighet

746 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På The Westin Excelsior, Rome er prisen per natt i gjennomsnitt 402 USD i den billigste måneden (januar) og 1 037 USD i den dyreste måneden (mai), basert på de siste 12 månedene.

Gjennomsnittspris per natt på The Westin Excelsior, Rome etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	402 USD
februar	415 USD
mars	518 USD
april	986 USD
mai	1 037 USD
juni	966 USD
juli	661 USD
august	553 USD
september	803 USD
oktober	746 USD
november	489 USD
desember	448 USD

Dyreste: mai (ca. 1 037 USD)

Billigste: januar (ca. 402 USD)

Om denne eiendommen

Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et helsestudio, et innendørsbasseng og en badstue. Dette hotellet har i tillegg wi-fi (inkludert), con...

Fasiliteter

Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et helsestudio, et innendørsbasseng og en badstue. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og shoppingmuligheter.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, limousin-/privatbiltjenester og aviser i lobbyen (inkludert). Planlegger du en event i Roma? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1687 kvadratmeter, blant annet konferanserom og 12 møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Kom og spis lunsj, middag eller brunsj i dette hotellets restaurant, Restaurant Doney, eller bli på rommet og benytt deg av romservice (døgnet rundt). Rund av dagen med noe å drikke i baren/loungen. Kontinental frokost tilbys mot et tillegg.

Rom

Overnatt i et av de 316 gjesterommene, som har LCD-TV. Sengen har overmadrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og bideer.

Beliggenhet

Velger du The Westin Excelsior, Rome i Roma, bor du rett ved Via Veneto og bare 4 minutter å gå til Villa Borghese. Dette hotellet i luksuriøs stil ligger 0,5 mi (0,8 km) unna Spansketrappen og 0,5 mi (0,9 km) unna Piazza di Spagna.

Hva finnes i nærheten

Via Veneto(0.1 miles)
Villa Borghese(0.2 miles)
Kapusinerklosteret(0.3 miles)
Piazza Barberini(0.3 miles)
Via del Tritone(0.3 miles)
Via XX Settembre(0.4 miles)
Spansketrappen(0.4 miles)
Rinascente flaggskipbutikk - Via del Tritone(0.5 miles)
Piazza della Repubblica(0.5 miles)
Piazza di Spagna(0.5 miles)
Quirinale(0.5 miles)
Galleria Borghese(0.5 miles)
Via Nazionale(0.6 miles)
Via Condotti(0.6 miles)
Via del Babuino(0.6 miles)
Ciampino flyplass (CIA)(17.3 miles)
Roma (FCO - Fiumicino-Leonardo da Vinci int.)(19.3 miles)

Parkering
Restaurant
Forretningssenter
Romservice
Betjent parkering
Renseri

Beliggenhet

Via Vittorio Veneto 125, Roma, Italia

Via Veneto (0.1 miles)

Villa Borghese (0.2 miles)

Kapusinerklosteret (0.3 miles)

Piazza Barberini (0.3 miles)

Via del Tritone (0.3 miles)

Via XX Settembre (0.4 miles)

Mer stedsinformasjon

Gjesteomtaler av The Westin Excelsior, Rome

7.8

God

basert på 792 verifiserte omtaler

Hvem bor her?

Business

16%

Par

41%

Familie

29%

Grupper

8%

Alene

3%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På The Westin Excelsior i Roma fremhever reisende en storslått, historisk atmosfære, en sentral og gåvennlig beliggenhet nær viktige severdigheter, og generelt romslige rom, samtidig som de påpeker ujevn vedlikehold og sporadiske mangler i servicen som påvirker opplevelsen.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På The Westin Excelsior i Roma fremhever reisende en storslått, historisk atmosfære, en sentral og gåvennlig beliggenhet nær viktige severdigheter, og generelt romslige rom, samtidig som de påpeker ujevn vedlikehold og sporadiske mangler i servicen som påvirker opplevelsen.

Mange setter pris på vennlig og hjelpsomt personale og et hyggelig uteliv, men rapportene varierer fra utmerket concierge-service til uhøflig frokostservice, treg respons på forespørsler og en alvorlig feil med betjentparkeringen. Rommene er romslige og komfortable for familier, men TV-er og interiør virker gamle, teppene er slitte, og noen gjester opplevde problemer med klimaanlegget, lekkasjer eller mugg på badet, Wi-Fi-problemer og støy fra gaten. Frokosten roses ofte, og restauranten får komplimenter, men andre nevner begrenset romservice eller utvalg, usmakelig kaffe, eller mindre vennlig personale. Forvent klassisk luksus på en førsteklasses beliggenhet, men med aldrende utstyr og varierende service.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjestene liker den livlige baren med livemusikk og bassenget; noen av spafasilitetene var skuffende eller ute av drift, og det var sporadiske forsinkelser med betjentparkeringen. Treningsfasilitetene fikk ros i en anmeldelse.

Relaterte gjesteomtaler

6

Stephanie

21. mars 2023

·

Overnattet 2 netter

We were looking forward to using the hot tub and steam room HOWEVER, the hot tub was the same temperature as the regular pool (lukewarm, at best) and the steam room was out of order! These two amenities were WHY we chose the property, but we certainly won’t in the future. Very disappointed :(

We were looking forward to using the hot tub and steam room HOWEVER, the hot tub was the same temperature as the regular pool (lukewarm, at best) and the steam room was out of order! These two amenities were WHY we chose the property, but we certainly won’t in the future. Very disappointed :(

10

Carlos

20. juni 2025

·

Overnattet 4 netter

The hotel is just amazing. Five stars in every possible way with great stuff, fantastic food. The restaurant is outstanding and the staff is unbelievable. The pool is great.

The hotel is just amazing. Five stars in every possible way with great stuff, fantastic food. The restaurant is outstanding and the staff is unbelievable. The pool is great.

10

Mohamad

29. juni 2023

·

Overnattet 1 natt

I had a great experience staying at the Westin. There was a short delay in the check-in of 10 minutes however but I got tickets to get complimentary water bottles from the bar in return. The wellness and workout facilities are exceptional and the express room service is of prime quality. I would come again to stay at the hotel surely.

I had a great experience staying at the Westin. There was a short delay in the check-in of 10 minutes however but I got tickets to get complimentary water bottles from the bar in return. The wellness and workout facilities are exceptional and the express room service is of prime quality. I would come again to stay at the hotel surely.

10

Kristen

10. sep. 2025

·

Overnattet 4 netter

I travelled with my family (two adults, three children, one grandparent). The connecting rooms with great. The kids loved the pool to escape the summer heat!

I travelled with my family (two adults, three children, one grandparent). The connecting rooms with great. The kids loved the pool to escape the summer heat!

8

Otha

27. des. 2023

·

Overnattet 2 netter

We love staying here when we come to Rome. (A few times a year) The staff is excellent. The rooms are nice but it would be nice if they upgraded the TVs like they have in other Westin’s to be able to use TV Apps or casting (as the channel selections are few) My only big issue with our recent stay was getting our cat the morning we were to leave. We had a 9:30am international flight so we called at 5 til 6am for the cat to be brought around. We figured we would get to the airport by 6:30 giving us plenty of time to get through international customs. Well they couldn’t get the garage to bring our car and at about 6:40 the guy brought a car - but it wasn’t ours and they insisted it was! When we showed them our receipt they tried calling back to the garage over and over and the concierge ended having to physically walk to the garage and they finally brought our car around 7:15am. Needless to say this put a giant strain on us as we were traveling with our elderly parents, and had to get fuel, return our rental and go through customs. We barely made it! Westin Rome we love you but this was unacceptable and very disappointing!

We love staying here when we come to Rome. (A few times a year) The staff is excellent. The rooms are nice but it would be nice if they upgraded the TVs like they have in other Westin’s to be able to use TV Apps or casting (as the channel selections are few) My only big issue with our recent stay was getting our cat the morning we were to leave. We had a 9:30am international flight so we called at 5 til 6am for the cat to be brought around. We figured we would get to the airport by 6:30 giving us plenty of time to get through international customs. Well they couldn’t get the garage to bring our car and at about 6:40 the guy brought a car - but it wasn’t ours and they insisted it was! When we showed them our receipt they tried calling back to the garage over and over and the concierge ended having to physically walk to the garage and they finally brought our car around 7:15am. Needless to say this put a giant strain on us as we were traveling with our elderly parents, and had to get fuel, return our rental and go through customs. We barely made it! Westin Rome we love you but this was unacceptable and very disappointing!

8

Michael

7. okt. 2024

·

Overnattet 4 netter

Nice elegant rooms. Great location and very walkable with lots of local amenities. Pianist in the bar at the evening.

Nice elegant rooms. Great location and very walkable with lots of local amenities. Pianist in the bar at the evening.

10

Maria Flávia

12. nov. 2025

·

Overnattet 4 netter

Quarto otimo, limpo e funcionarios bem atenciosos. Não tomei cafe da manha no hotel. Bar muito bom e com musica ao vivo

Quarto otimo, limpo e funcionarios bem atenciosos. Não tomei cafe da manha no hotel. Bar muito bom e com musica ao vivo

10

Vaqar

16. aug. 2023

·

Overnattet 1 natt

Had an amazing time ! Love the location staff is super friendly specially the lobby bar

Had an amazing time ! Love the location staff is super friendly specially the lobby bar

10

Ralph

1. apr. 2025

·

Overnattet 4 netter

Bar staff was exceptional. Danny was fantastic and very customer oriented. Great Hotel.

Bar staff was exceptional. Danny was fantastic and very customer oriented. Great Hotel.

10

Kenneth

1. apr. 2025

·

Overnattet 4 netter

Despite the age of the property, it was very clean and well kept. Service from check-in to departure was excellent! Danny, in the bar was very helpful in selecting a great local restaurant.

Despite the age of the property, it was very clean and well kept. Service from check-in to departure was excellent! Danny, in the bar was very helpful in selecting a great local restaurant.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renholdet er generelt bra, og flere gjester roser plettfrie rom og vedlikehold. Andre rapporterte om flekkete tepper, mugg eller støv, og sporadiske mangler ved rengjøringen.

Relaterte gjesteomtaler

10

FRANCISCO

5. apr. 2024

·

Overnattet 2 netter

5 stelle innanzitutto per le attenzioni che abbiamo ricevuto fin dal nostro arrivo, la posizione è molto strategica per il turismo, le camere pulite comprendono anche acqua e internet. Sono soddisfatto9. Grazie

5 stelle innanzitutto per le attenzioni che abbiamo ricevuto fin dal nostro arrivo, la posizione è molto strategica per il turismo, le camere pulite comprendono anche acqua e internet. Sono soddisfatto9. Grazie

10

Andrea

13. okt. 2023

·

Overnattet 1 natt

Hotel nel cuore di Roma, comodo per andare ovunque in tempi brevi, pulito e confortevole

Hotel nel cuore di Roma, comodo per andare ovunque in tempi brevi, pulito e confortevole

10

Rocío

20. jan. 2025

·

Overnattet 3 netter

Está muy bien ubicado, Muy limpio Personal muy atento

Está muy bien ubicado, Muy limpio Personal muy atento

8

Almuhannad

5. juni 2022

·

Overnattet 4 netter

We checked in at 2 pm, the room was not ready and we’re told to come back in an hour, when we came back we received the keys but the room was actually not fully cleaned (the carpet was not vacuumed and the counters were not cleaned), so a guy came and vacuumed the carpet for us. The rest of the stay was fine otherwise from housekeeping standpoint. The hotel location was excellent, the rooms furniture was old but charming. Only a couple of elevators in the building but seeing Ursula Andress photo in the elevator resets that inconvenience. The hotel is historic and nice overall.

We checked in at 2 pm, the room was not ready and we’re told to come back in an hour, when we came back we received the keys but the room was actually not fully cleaned (the carpet was not vacuumed and the counters were not cleaned), so a guy came and vacuumed the carpet for us. The rest of the stay was fine otherwise from housekeeping standpoint. The hotel location was excellent, the rooms furniture was old but charming. Only a couple of elevators in the building but seeing Ursula Andress photo in the elevator resets that inconvenience. The hotel is historic and nice overall.

2

William

8. juli 2023

·

Overnattet 1 natt

This is not a 5 star property. Dust and smells old. This was not worth 700 a night. Staff was not friendly. It was just another job

This is not a 5 star property. Dust and smells old. This was not worth 700 a night. Staff was not friendly. It was just another job

6

KATHYA ETELVINA

18. apr. 2022

·

Overnattet 5 netter

El hotel requiere mantenimiento. La TV no funcionaba, el bidet tenía una fuga, los enchufes principales no servían. El personal eficiente aunque no muy amable. La limpieza impecable y la ubicación perfecta.

El hotel requiere mantenimiento. La TV no funcionaba, el bidet tenía una fuga, los enchufes principales no servían. El personal eficiente aunque no muy amable. La limpieza impecable y la ubicación perfecta.

6

linda

5. juli 2023

·

Overnattet 4 netter

Shower full of mold Chairs and capers in room full of stains

Shower full of mold Chairs and capers in room full of stains

10

Kelsey

28. des. 2024

·

Overnattet 4 netter

This was a beautiful and reliable choice for our stay in Rome over the holidays. It felt very luxe and satisfied what we needed. There were some elements that felt dated... carpet was a bit weird, the walls were fabric so be mindful if you have allergies. "King bed" was two very well used twins pushed together on wheels. The bathroom was clean and nice, good shower. The housekeeping service was delightful and once we settled in this was an awesome central base to explore the sites around the city. We really liked being able to retreat from the hectic tourism but close to whatever we needed. While dated... the aesthetic is also why we chose it... it feels like history because it is :) Enjoy!!!!

This was a beautiful and reliable choice for our stay in Rome over the holidays. It felt very luxe and satisfied what we needed. There were some elements that felt dated... carpet was a bit weird, the walls were fabric so be mindful if you have allergies. "King bed" was two very well used twins pushed together on wheels. The bathroom was clean and nice, good shower. The housekeeping service was delightful and once we settled in this was an awesome central base to explore the sites around the city. We really liked being able to retreat from the hectic tourism but close to whatever we needed. While dated... the aesthetic is also why we chose it... it feels like history because it is :) Enjoy!!!!

8

Bahar

7. mai 2024

·

Overnattet 3 netter

The staff was fantastic amd very nice and helpful. I loved the location and the size of the room. My only complaint is rhat the carpet of iur room was really old and had stains. Foe a five star hotel i was surprised that Westin with such a big name in the hotel industry would allow the carpet to be so dated. I hope they fix this ASAP or trhy will definitely lose customers. Otherwise the staff and also the breakfast was really nice.

The staff was fantastic amd very nice and helpful. I loved the location and the size of the room. My only complaint is rhat the carpet of iur room was really old and had stains. Foe a five star hotel i was surprised that Westin with such a big name in the hotel industry would allow the carpet to be so dated. I hope they fix this ASAP or trhy will definitely lose customers. Otherwise the staff and also the breakfast was really nice.

10

Kenneth

1. apr. 2025

·

Overnattet 4 netter

Despite the age of the property, it was very clean and well kept. Service from check-in to departure was excellent! Danny, in the bar was very helpful in selecting a great local restaurant.

Despite the age of the property, it was very clean and well kept. Service from check-in to departure was excellent! Danny, in the bar was very helpful in selecting a great local restaurant.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er bemerkelsesverdig romslige og komfortable for familier, men innredningen, TV-ene og teppene virker utdaterte, og eiendommen ville ha nytte av oppussing. Noen gjester opplevde problemer med klimaanlegget eller Wi-Fi, lekkasjer på badet eller høye badekar, og sporadisk støy fra gaten.

Relaterte gjesteomtaler

2

Oscar

22. juni 2023

·

Overnattet 2 netter

This hotel is very un-comforting. We paid two deluxe king rooms however when we enter the room we noticed the room had only a tub about 2 feet high to enter. we informed the representative Matilde however she wasn’t able to get us a room with a shower or a lower tub. I informed her we cannot risk stepping into this tub because if we fall it’s very dangerous also the Air-conditioner didn’t work in the room so they offered us a fan. Outrageous! We arrived about 4:15pm and I had a city private tour @4:30pm we ended up having to cancel the tour and leaving the hotel. we went to have dinner about 6:00pm which Matilde said she would see about another room when we get back, so we moved all luggage to 1 room. After getting back at 10:00pm we were told sorry no other room is available. We left hotel about 11:10pm and to make it worst they didn’t bring down all our luggage The next day I called and ask for my suit bag only to be told they didn’t have it. I told them if you don’t find my bag I’ll call the police. Once I told them about the police they called me back in 10 mins and said we found your suit bag you may pickup. This is the worst experience I have ever had in an international hotel. I was left without a room in the middle of the night. The suit bag remained lost until I mentioned the police, unreal. I requested a full refund and Maltilde stated that will be up to Expedia.

This hotel is very un-comforting. We paid two deluxe king rooms however when we enter the room we noticed the room had only a tub about 2 feet high to enter. we informed the representative Matilde however she wasn’t able to get us a room with a shower or a lower tub. I informed her we cannot risk stepping into this tub because if we fall it’s very dangerous also the Air-conditioner didn’t work in the room so they offered us a fan. Outrageous! We arrived about 4:15pm and I had a city private tour @4:30pm we ended up having to cancel the tour and leaving the hotel. we went to have dinner about 6:00pm which Matilde said she would see about another room when we get back, so we moved all luggage to 1 room. After getting back at 10:00pm we were told sorry no other room is available. We left hotel about 11:10pm and to make it worst they didn’t bring down all our luggage The next day I called and ask for my suit bag only to be told they didn’t have it. I told them if you don’t find my bag I’ll call the police. Once I told them about the police they called me back in 10 mins and said we found your suit bag you may pickup. This is the worst experience I have ever had in an international hotel. I was left without a room in the middle of the night. The suit bag remained lost until I mentioned the police, unreal. I requested a full refund and Maltilde stated that will be up to Expedia.

4

Steve

6. jan. 2023

·

Overnattet 3 netter

Very disappointed with the hotel there is supposed to be five stars. Hotel rooms are very old and outdated There’s a lack of basic amenities in the room. The carpets are old the appliances are old, thermostat is old. Rooms are big, but the furniture, the upholstery is very old.

Very disappointed with the hotel there is supposed to be five stars. Hotel rooms are very old and outdated There’s a lack of basic amenities in the room. The carpets are old the appliances are old, thermostat is old. Rooms are big, but the furniture, the upholstery is very old.

10

benoit

6. feb. 2024

·

Overnattet 4 netter

very large room. carpets need to be changed

very large room. carpets need to be changed

10

Alejandro

16. sep. 2025

·

Overnattet 5 netter

Everything was great except for the TV service they have. Tv is old and don’t have smart tv options

Everything was great except for the TV service they have. Tv is old and don’t have smart tv options

6

Carolyn tremain

13. nov. 2025

·

Overnattet 1 natt

Staff very helpful but rooms are tired. We were on the 3rd floor and a lot of street noise overnight

Staff very helpful but rooms are tired. We were on the 3rd floor and a lot of street noise overnight

10

SALVADOR

19. mai 2025

·

Overnattet 9 netter

Muy buena ubicación, necesita renovación de los cuartos.

Muy buena ubicación, necesita renovación de los cuartos.

8

Milana

19. nov. 2025

·

Overnattet 2 netter

Spacious rooms!!!

Spacious rooms!!!

10

Peter

27. mai 2025

·

Overnattet 1 natt

Time has come to removate thos beautiful propety

Time has come to removate thos beautiful propety

10

Evangelia Vanessa

24. des. 2022

·

Overnattet 19 345 netter

Excellent hotel and amazing big rooms

Excellent hotel and amazing big rooms

6

Marines

2. mai 2025

·

Overnattet 5 netter

Bueno pero muy viejo

Bueno pero muy viejo

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Mange gjester fant personalet vennlig og hjelpsomt, med enestående concierge- og barteam. Imidlertid nevner flere anmeldelser uhøflig eller treg service, feilhåndterte forespørsler og en alvorlig forsinkelse med betjentparkering eller garasje.

Relaterte gjesteomtaler

8

Sohei

13. mai 2024

·

Overnattet 2 netter

五つ星なだけあり豪華なホテルでした。部屋に不満はないのですが、スタッフの対応がイマイチでした。。ケトルを借りたいと依頼しましたが1時間経っても届けていただけず、追加で3〜4回依頼しても来ませんでした。最終的にコンシェルジュサービスは直接伺い、今すぐに欲しい旨を伝え届けていただきました。最初の依頼から5時間以上経っていました。それ以外は不満はなく朝食もこの度で一番豪勢で美味しかったです。

五つ星なだけあり豪華なホテルでした。部屋に不満はないのですが、スタッフの対応がイマイチでした。。ケトルを借りたいと依頼しましたが1時間経っても届けていただけず、追加で3〜4回依頼しても来ませんでした。最終的にコンシェルジュサービスは直接伺い、今すぐに欲しい旨を伝え届けていただきました。最初の依頼から5時間以上経っていました。それ以外は不満はなく朝食もこの度で一番豪勢で美味しかったです。

10

Connie

31. juli 2025

·

Overnattet 3 netter

Gran hotel con excelente personal y un gran servicio, todo un clásico

Gran hotel con excelente personal y un gran servicio, todo un clásico

10

Sean

18. okt. 2023

·

Overnattet 3 netter

The staff was exceptional !

The staff was exceptional !

10

Cecilia

9. aug. 2022

·

Overnattet 2 netter

The team at the Westin is fantastic. Kudos to everyone from front-desk checking in to Concierge station to staff @ the restaurants and bars to the cleaning team. Keep up the terrific work!

The team at the Westin is fantastic. Kudos to everyone from front-desk checking in to Concierge station to staff @ the restaurants and bars to the cleaning team. Keep up the terrific work!

6

Luis Carlos

19. okt. 2023

·

Overnattet 2 netter

Mal servicio, el ultimo día ya no servía mi llave y me trataron como ladròn, evidentemente mi identificación y mis cosas estaban dentro del cuarto, y la señorita que me atendió me dijo que le comprobara que era huésped del hotel, cuestionándome que le demostrara que si me quedaba ahí, le enseñé mi reserva y no, que tenía que enseñarle mi nombre una trabajadora PESIMA!! 0 amabilidad TERRIBLE SERVICIO! Y para ser un hotel tan afamado no tiene room service 24 hrs!

Mal servicio, el ultimo día ya no servía mi llave y me trataron como ladròn, evidentemente mi identificación y mis cosas estaban dentro del cuarto, y la señorita que me atendió me dijo que le comprobara que era huésped del hotel, cuestionándome que le demostrara que si me quedaba ahí, le enseñé mi reserva y no, que tenía que enseñarle mi nombre una trabajadora PESIMA!! 0 amabilidad TERRIBLE SERVICIO! Y para ser un hotel tan afamado no tiene room service 24 hrs!

8

Otha

27. des. 2023

·

Overnattet 2 netter

We love staying here when we come to Rome. (A few times a year) The staff is excellent. The rooms are nice but it would be nice if they upgraded the TVs like they have in other Westin’s to be able to use TV Apps or casting (as the channel selections are few) My only big issue with our recent stay was getting our cat the morning we were to leave. We had a 9:30am international flight so we called at 5 til 6am for the cat to be brought around. We figured we would get to the airport by 6:30 giving us plenty of time to get through international customs. Well they couldn’t get the garage to bring our car and at about 6:40 the guy brought a car - but it wasn’t ours and they insisted it was! When we showed them our receipt they tried calling back to the garage over and over and the concierge ended having to physically walk to the garage and they finally brought our car around 7:15am. Needless to say this put a giant strain on us as we were traveling with our elderly parents, and had to get fuel, return our rental and go through customs. We barely made it! Westin Rome we love you but this was unacceptable and very disappointing!

We love staying here when we come to Rome. (A few times a year) The staff is excellent. The rooms are nice but it would be nice if they upgraded the TVs like they have in other Westin’s to be able to use TV Apps or casting (as the channel selections are few) My only big issue with our recent stay was getting our cat the morning we were to leave. We had a 9:30am international flight so we called at 5 til 6am for the cat to be brought around. We figured we would get to the airport by 6:30 giving us plenty of time to get through international customs. Well they couldn’t get the garage to bring our car and at about 6:40 the guy brought a car - but it wasn’t ours and they insisted it was! When we showed them our receipt they tried calling back to the garage over and over and the concierge ended having to physically walk to the garage and they finally brought our car around 7:15am. Needless to say this put a giant strain on us as we were traveling with our elderly parents, and had to get fuel, return our rental and go through customs. We barely made it! Westin Rome we love you but this was unacceptable and very disappointing!

2

John

14. mars 2025

·

Overnattet 1 natt

These insufferable a$$hats gave me the bum's treatment even as i was paying them. (it was 45° rain, and i have arthritis. I guess i didn't look the part of someone who gives an inkeep $600 amd goes straight to bed all low maintenance/disturbance like.) They told me there were no rooms and then moved in with the full bum's rush. AND NOW I HAVE A >€600 CHARGE FOR THEM AND THEY NEVER EVEN HOSTED ME. I HOPE THEY DIE IN FLAMES.

These insufferable a$$hats gave me the bum's treatment even as i was paying them. (it was 45° rain, and i have arthritis. I guess i didn't look the part of someone who gives an inkeep $600 amd goes straight to bed all low maintenance/disturbance like.) They told me there were no rooms and then moved in with the full bum's rush. AND NOW I HAVE A >€600 CHARGE FOR THEM AND THEY NEVER EVEN HOSTED ME. I HOPE THEY DIE IN FLAMES.

6

Jennifer

24. juli 2025

·

Overnattet 4 netter

Location was fabulous and the front desk/valet staff was outstanding. Breakfast staff were rude and more concerned with making sure we paid/signed the bill than making sure we had everything we needed for the meal. At one point one of us just wanted to drop off a vitamin for someone else in the family who was eating and they were trying to charge us even though we weren't eating. We were also surprised with the condition on the room. While overall it was comfortable and clean the room was very worn down compared to previous Westin hotels we have stayed in. The shower also kept flooding the bathroom and into the hall no matter how many towels we put down on the floor. Just very surprising for a Westin.

Location was fabulous and the front desk/valet staff was outstanding. Breakfast staff were rude and more concerned with making sure we paid/signed the bill than making sure we had everything we needed for the meal. At one point one of us just wanted to drop off a vitamin for someone else in the family who was eating and they were trying to charge us even though we weren't eating. We were also surprised with the condition on the room. While overall it was comfortable and clean the room was very worn down compared to previous Westin hotels we have stayed in. The shower also kept flooding the bathroom and into the hall no matter how many towels we put down on the floor. Just very surprising for a Westin.

10

Darren

22. aug. 2025

·

Overnattet 5 netter

Just gorgeous from the first night to the last. The concierge helped us so many times - getting taxis, arranging for a trip to the beach. We are a family of 5, and had 2 adjoining rooms....it was just perfect for us. Huge lobby, breakfast was delightful.

Just gorgeous from the first night to the last. The concierge helped us so many times - getting taxis, arranging for a trip to the beach. We are a family of 5, and had 2 adjoining rooms....it was just perfect for us. Huge lobby, breakfast was delightful.

10

Nemia

3. mai 2023

·

Overnattet 4 netter

Staying at the Westin was the perfect decision for our trip to Rome. The rooms were large, the beds and linen are incredibly comfortable. Room service requests were quickly carried out. The staff were friendly and helpful, it is very conveniently situated for going shopping or sightseeing. I highly recommend it to anyone asking. Judy Houry Prewitt, MBE

Staying at the Westin was the perfect decision for our trip to Rome. The rooms were large, the beds and linen are incredibly comfortable. Room service requests were quickly carried out. The staff were friendly and helpful, it is very conveniently situated for going shopping or sightseeing. I highly recommend it to anyone asking. Judy Houry Prewitt, MBE

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Beliggenhet

Konsekvent rost sentral beliggenhet, gåavstand til Via Veneto, Spanske trappen og Borghese-hagen, med enkel tilgang til severdigheter og transport. Nabolaget føles trygt og relativt rolig om natten.

Relaterte gjesteomtaler

10

Santo

6. juni 2025

·

Overnattet 2 netter

Beautiful hotel on Via Veneto. Everything is walking distance. Metro is nearby. Staff was excellent and room was beautiful. Thank you for a wonderful stay.

Beautiful hotel on Via Veneto. Everything is walking distance. Metro is nearby. Staff was excellent and room was beautiful. Thank you for a wonderful stay.

10

mark

24. nov. 2024

·

Overnattet 4 netter

perfect location in heart of Rome

perfect location in heart of Rome

10

Rocío

20. jan. 2025

·

Overnattet 3 netter

Está muy bien ubicado, Muy limpio Personal muy atento

Está muy bien ubicado, Muy limpio Personal muy atento

10

Michele

14. okt. 2023

·

Overnattet 9 netter

Truly 5 star experience. Beautiful safe and walkable neighborhood

Truly 5 star experience. Beautiful safe and walkable neighborhood

8

Kathy Cipp

30. aug. 2023

·

Overnattet 3 netter

The location to many area sites was terrific.

The location to many area sites was terrific.

10

Kimberly

6. nov. 2025

·

Overnattet 2 netter

Classy, centrally located hotel. We enjoyed our stay and the breakfast was good. Instant coffee not what we like but we put up with it for two days.

Classy, centrally located hotel. We enjoyed our stay and the breakfast was good. Instant coffee not what we like but we put up with it for two days.

8

May

30. juli 2023

·

Overnattet 4 netter

I like the location very close to Spanish Steps and Villa Borghese. No shopping around and dining is pricey though. The staff could be friendlier and helpful.

I like the location very close to Spanish Steps and Villa Borghese. No shopping around and dining is pricey though. The staff could be friendlier and helpful.

10

Michael

9. juli 2025

·

Overnattet 3 netter

Amazing hotel and great location.

Amazing hotel and great location.

8

Michael

7. okt. 2024

·

Overnattet 4 netter

Nice elegant rooms. Great location and very walkable with lots of local amenities. Pianist in the bar at the evening.

Nice elegant rooms. Great location and very walkable with lots of local amenities. Pianist in the bar at the evening.

10

Mary

25. okt. 2023

·

Overnattet 3 netter

Wonderful location near the Borghese Gardens and the Spanish Steps. Superbly helpful staff. Best shower ever!

Wonderful location near the Borghese Gardens and the Spanish Steps. Superbly helpful staff. Best shower ever!

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Servering

Frokosten roses ofte, og restauranten på stedet får komplimenter. Noen anmeldelser nevner begrenset romservice eller utvalg, usmakelig kaffe, eller mindre vennlig frokost- eller restaurantpersonale.

Relaterte gjesteomtaler

8

Sohei

13. mai 2024

·

Overnattet 2 netter

五つ星なだけあり豪華なホテルでした。部屋に不満はないのですが、スタッフの対応がイマイチでした。。ケトルを借りたいと依頼しましたが1時間経っても届けていただけず、追加で3〜4回依頼しても来ませんでした。最終的にコンシェルジュサービスは直接伺い、今すぐに欲しい旨を伝え届けていただきました。最初の依頼から5時間以上経っていました。それ以外は不満はなく朝食もこの度で一番豪勢で美味しかったです。

五つ星なだけあり豪華なホテルでした。部屋に不満はないのですが、スタッフの対応がイマイチでした。。ケトルを借りたいと依頼しましたが1時間経っても届けていただけず、追加で3〜4回依頼しても来ませんでした。最終的にコンシェルジュサービスは直接伺い、今すぐに欲しい旨を伝え届けていただきました。最初の依頼から5時間以上経っていました。それ以外は不満はなく朝食もこの度で一番豪勢で美味しかったです。

10

Carlos

20. juni 2025

·

Overnattet 4 netter

The hotel is just amazing. Five stars in every possible way with great stuff, fantastic food. The restaurant is outstanding and the staff is unbelievable. The pool is great.

The hotel is just amazing. Five stars in every possible way with great stuff, fantastic food. The restaurant is outstanding and the staff is unbelievable. The pool is great.

6

Luis Carlos

19. okt. 2023

·

Overnattet 2 netter

Mal servicio, el ultimo día ya no servía mi llave y me trataron como ladròn, evidentemente mi identificación y mis cosas estaban dentro del cuarto, y la señorita que me atendió me dijo que le comprobara que era huésped del hotel, cuestionándome que le demostrara que si me quedaba ahí, le enseñé mi reserva y no, que tenía que enseñarle mi nombre una trabajadora PESIMA!! 0 amabilidad TERRIBLE SERVICIO! Y para ser un hotel tan afamado no tiene room service 24 hrs!

Mal servicio, el ultimo día ya no servía mi llave y me trataron como ladròn, evidentemente mi identificación y mis cosas estaban dentro del cuarto, y la señorita que me atendió me dijo que le comprobara que era huésped del hotel, cuestionándome que le demostrara que si me quedaba ahí, le enseñé mi reserva y no, que tenía que enseñarle mi nombre una trabajadora PESIMA!! 0 amabilidad TERRIBLE SERVICIO! Y para ser un hotel tan afamado no tiene room service 24 hrs!

10

Maria Antonia

24. feb. 2026

·

Overnattet 4 netter

Foi ótimo , só o room Service que deixou a desejar , pouca variedade

Foi ótimo , só o room Service que deixou a desejar , pouca variedade

10

Kimberly

6. nov. 2025

·

Overnattet 2 netter

Classy, centrally located hotel. We enjoyed our stay and the breakfast was good. Instant coffee not what we like but we put up with it for two days.

Classy, centrally located hotel. We enjoyed our stay and the breakfast was good. Instant coffee not what we like but we put up with it for two days.

10

Brigitte

8. jan. 2025

·

Overnattet 4 netter

Excellent 5 Star hotel - gorgeous rooms, great service. We loved it all. Wonderful breakfast! Superb hotel to stay.

Excellent 5 Star hotel - gorgeous rooms, great service. We loved it all. Wonderful breakfast! Superb hotel to stay.

8

oguzhan

19. okt. 2025

·

Overnattet 1 natt

konumu merkez carsiya yakin. odalar buyuk temiz. su isiticinin olmamasi garip. fiyat pahali.banyoda fazlasiyla havlu var. personel cana yakin ve yardimsever. kahvalti cesit yeterli fakat helal haram ayrimi olan için kahvalti cesiti yetersiz kaliyor. daha uygun fiyata daah guzel yerler bulunabilir.

konumu merkez carsiya yakin. odalar buyuk temiz. su isiticinin olmamasi garip. fiyat pahali.banyoda fazlasiyla havlu var. personel cana yakin ve yardimsever. kahvalti cesit yeterli fakat helal haram ayrimi olan için kahvalti cesiti yetersiz kaliyor. daha uygun fiyata daah guzel yerler bulunabilir.

10

Darren

22. aug. 2025

·

Overnattet 5 netter

Just gorgeous from the first night to the last. The concierge helped us so many times - getting taxis, arranging for a trip to the beach. We are a family of 5, and had 2 adjoining rooms....it was just perfect for us. Huge lobby, breakfast was delightful.

Just gorgeous from the first night to the last. The concierge helped us so many times - getting taxis, arranging for a trip to the beach. We are a family of 5, and had 2 adjoining rooms....it was just perfect for us. Huge lobby, breakfast was delightful.

10

Nemia

3. mai 2023

·

Overnattet 4 netter

Staying at the Westin was the perfect decision for our trip to Rome. The rooms were large, the beds and linen are incredibly comfortable. Room service requests were quickly carried out. The staff were friendly and helpful, it is very conveniently situated for going shopping or sightseeing. I highly recommend it to anyone asking. Judy Houry Prewitt, MBE

Staying at the Westin was the perfect decision for our trip to Rome. The rooms were large, the beds and linen are incredibly comfortable. Room service requests were quickly carried out. The staff were friendly and helpful, it is very conveniently situated for going shopping or sightseeing. I highly recommend it to anyone asking. Judy Houry Prewitt, MBE

6

Federico

11. apr. 2023

·

Overnattet 3 netter

This hotel is very well located. I would not consider it a 5 star hotel, it has not been well maintained and the rooms are old fashioned and outdated. Also the food in the hotel restaurant/room service is very expensive.

This hotel is very well located. I would not consider it a 5 star hotel, it has not been well maintained and the rooms are old fashioned and outdated. Also the food in the hotel restaurant/room service is very expensive.

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6

maira

for 3 uker siden

·

Overnattet 3 netter

O hotel é lindo, porém precisa de reforma. Apesar da limpeza ser muito boa, os carpetes e cortinas sao muito antigos e tem manchas e cheiro de mofo. A localizacao é excelente e o staff é super atencioso, só precisam investir numa revitalizaçao

O hotel é lindo, porém precisa de reforma. Apesar da limpeza ser muito boa, os carpetes e cortinas sao muito antigos e tem manchas e cheiro de mofo. A localizacao é excelente e o staff é super atencioso, só precisam investir numa revitalizaçao

6

Michael

11. juli 2026

·

Overnattet 2 netter

Make sure you tell them to use your Expedia payment or they will overcharge your credit card.

Make sure you tell them to use your Expedia payment or they will overcharge your credit card.

10

Gregory

10. juli 2026

·

Overnattet 7 netter

Breakfast buffet was a great way to start the day. Friendly staff and great food.

Breakfast buffet was a great way to start the day. Friendly staff and great food.

10

Marie

2. juli 2026

·

Overnattet 1 natt

Very high end hôtel with beautiful architecture inside and outside , big rooms spacious , nice beds , nice huge lobby , very polite staff , best hôtel close to everything,to touristic sites and in the middle of the town , would highly recommend it and this is my second time after two years .

Very high end hôtel with beautiful architecture inside and outside , big rooms spacious , nice beds , nice huge lobby , very polite staff , best hôtel close to everything,to touristic sites and in the middle of the town , would highly recommend it and this is my second time after two years .

6

sam

1. juli 2026

·

Overnattet 3 netter

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