Elegant Boutique Hotel Ha Long

Je n'aime pas être méprisable dans ces pays mais je souhaite que mon expérience soit bénéfique aux autres. Déjà chambre à notre arrivée sale, donc service de chambre qui revient et là l'enfer, elle nous fait ressortir va cherché l'aspirateur et là je pense que depuis l'ouverture ça n'avait pas été fait. Pt déj à prendre au resto d'à côté, sauf 1 jour mais non prévenu on se fait appelé à 8h20 en nous disant que ça va fermé, avec des enfants pas de beurre, pas de confiture !! Des travaux en face car pour combler le tout, c'est un village fantôme, des milliers d'hôtels vides, une ville vide et 1 resto où d'ailleurs vont les seuls gens qu'il y a. C'est très bien pour 1 nuit et repartir tôt le matin !!

Location and price great value for the price

Booked for 3 different stays for a few nights at a time. Canceled my other bookings due to multiple issues. Every step you take you will find hair on the floor. Everywhere including the bathroom. Kettle taped together with sticky tape and extremely dirty. Snot on the walls in multiple spots. Hairs on and in the bed. Duvet with pee stains on it. Filthy under beds. Entire hotel smells of cigarette. Patrons walk through hotel in corridors, elevator and rooms smoking. Got into arguments over it. Extreme nightclub music outside. Couldn't sleep. Asked to change room in first night. Second room on same night stunk of smoke and woke me up in the middle of the night. Aircon also does the same with smoke. Changed rooms again next day. 3rd room hot water lasted less than a minute. Shower has no shelves and soap and shampoo needs to go on the floor. No toilet roll holder. Aircon didn't work and spat out cigarette smoke as well. Bed isn't hard but not soft. New room had view of a building about 3m away. Last straw were mice waking me up at 4am and me not being able to have warmth in the middle of the night because of the duvet with pee stains. Just couldn't stay here any more even though cash is an issue for me. Stayed in rooms 408, 407, and 305. I paid an extra $20 CAD more and went to a 5 star hotel with breakfast included in a room with ocean views and a gym and pool. Much happier.

Good

E