ibis Hull City Centre

Very good and clean room, breakfast was great.

Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!

The staff were cheerful and helpful. Breakfast was good, as were the sandwiches we had the night before. It is a cheap hotel so you could forgive some maintenance issues such as some bubbling of paint. However, the desk in our room had had the edging damaged along over a metre of the front. This exposed the chipboard it was made from and so there was a risk of splinters. We would, however, stay here again.

Staff was amazing room was very clean and tidy

Great location, clean, lovely and friendly dtaff