WelcomHeritage Bal Samand Lake Palace

Heritage property Good rooms. Evening dinner is very good in Open lawn.

Staff friendly Good jeep tour of resort Beautiful premises Peacock fountain and sunset point perfect for photos

I checked in to sleep and but had trouble sleeping because of nearby party. When I raised my concern, it was properly addressed. General manager of the hotel personaly talked to me, understood my concern and not just apologized but rightly compensated with food and royal tour of the palace. He even offered free accommodation for another day but my trip plan didn't allow me to take it. Mr. Shyam singh from front office courtesly explained the palace and royal dynasty. It is not the goodies, free food or the tour that impressed me to give 5 stars but the courtesy of the General manager and Shyam singh in understanding my concern and placing customer satisfaction over everything else. I will be looking forward to stay again when I come back to Jodhpur. My heartfelt true feedback is to compliment the hotel staff and hope it help future guests.

Great hotel

One of the best hotels I have ever stayed in. We stayed in one of the Suites which was fabulous. Staff were incredibly helpful and polite.