Name: Holiday Inn London Kensington High St. by IHG
Address: Wrights Lane, London, Greater London (region), GB
Price range: 109 US$–347 US$ per night
Rating: 7.75

Hvad siger gæsterne

Holiday Inn London Kensington High St. af IHG tilbyder en bekvem beliggenhed nær High Street Kensington med venligt personale og praktiske faciliteter, men værelserne er ofte meget små og vedligeholdelses-, rengørings-, overfyldnings- eller støjspørgsmål nævnes i flere anmeldelser.

Rejsende fremhæver konsekvent den rolige, gåbare beliggenhed nær undergrundsbanen, butikker og museer, og mange roser det hjælpsomme og imødekommende personale. Poolen, spaen og fitnesscenteret er et plus, selvom nogle rapporterer lukninger, overfyldning, slidte omklædningsrum og lejlighedsvise problemer med elevatorerne. Værelserne og badeværelserne kan føles trange, med sporadiske problemer som svag eller støjende aircondition, ødelagte armaturer eller belysning og forvirring omkring sengestørrelsen. Forvent en bekvem base med gode faciliteter, hvis du er komfortabel med kompakte rum og lejlighedsvise service- eller vedligeholdelsesproblemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæster sætter pris på poolen, spaen og fitnesscenteret, men mange rapporterer lukninger, overfyldning og slidte omklædningsrum; elevatorerne har også været upålidelige til tider.

Relaterede gæsteanmeldelser

6

Craig

23. nov. 2025

·

Overnattede 1 nat

This is a big, busy hotel. The standard room was quite cramped and we had another large bed that was just 2 single beds stuck together. This is not a double/king! Jacuzzi was frothing from some poorly rinsed out cleaning fluid. No skin reaction yet, fingers crossed. Changing rooms have no locks on lockers so bring your own or risk leaving valuables.

8

April

7. aug. 2025

·

Overnattede 3 nætter

Large hotel, housing many travelers. Pool area can be crowded and could be attended to more.

10

V

19. nov. 2025

·

Overnattede 2 nætter

Unfortunately, the room size was a bit too small for 2 people, but everything else was excellent. The SPA and breakfast was great, all rooms were clean and well maintained. There is a Starbucks cafe in the ground floor also available and the bar to serve drinks to people. The location of hotel is very well positioned, just 3 minutes aways from the tube or the main road with plenty bus options.

8

Harminder

6. nov. 2025

·

Overnattede 2 nætter

Lovely hotel. Lifts were broken throughout the stay however to the point my mother had to use the stairs from 4th floor with her bad knees.

8

SABRINA

20. jul. 2025

·

Overnattede 1 nat

Great hotel close to Kensington High Street with a pool and a sauna . Breakfast was excellent

8

Charlie

30. aug. 2025

·

Overnattede 1 nat

We were really impressed with this Holiday Inn. The staff were exceptional, friendly and professional. The leisure facilities were fantastic and the pool perfectly heated!

8

Rui

9. feb. 2025

·

Overnattede 1 nat

The sauna rooms were out of order and the facilities a bit old.

8

Jeremiah

15. nov. 2024

·

Overnattede 3 nætter

Indoor Pool was out of service all 3 days.

8

Daine L

8. jun. 2025

·

Overnattede 4 nætter

Doorman was very attentive and was the first and last person we saw on our stay. Concierge was okay & desk people were okay but doormans service stood out. Hot tub didn’t work for first 3 nights then on our 4th and last night it was too busy to get in but… the saunas are amazing.

10

James

3. feb. 2025

·

Overnattede 1 nat

Staff at front desk superb, friendly and helpful. Pool chmaging rooms looking tired, but perfectly clean.

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Rengøring

Tilbagemeldingerne er blandede: der er rigeligt med kommentarer om rene værelser og fællesarealer, men der er gentagne rapporter om skimmel, plettede håndklæder eller tæpper, skadedyr og beskidte eller slidte omklædningsrum i fritidsfaciliteterne.

Relaterede gæsteanmeldelser

6

Melissa

28. jul. 2025

·

Overnattede 4 nætter

The bed was practically a board, so prepare if you normally sleep on softer beds. After waiting for 3 hours for check-in because "housekeeping has not released the room yet" I walk into the bathroom to take a shower and notice there is a sign on the wall to put down the anti-slip mat for safety. I look at the mat, and see there is black mold all over the bottom of the mat. Hopefully this was a rare occurance, but double check your mat to be safe.

10

V

19. nov. 2025

·

Overnattede 2 nætter

Unfortunately, the room size was a bit too small for 2 people, but everything else was excellent. The SPA and breakfast was great, all rooms were clean and well maintained. There is a Starbucks cafe in the ground floor also available and the bar to serve drinks to people. The location of hotel is very well positioned, just 3 minutes aways from the tube or the main road with plenty bus options.

6

ferdinand

29. aug. 2025

·

Overnattede 3 nætter

Likes-personnel in the hotel. Dislike - 1 live roach

8

katie

22. feb. 2025

·

Overnattede 1 nat

We had a standard king room on the second floor. It was small but very clean. Probably one of the cleanest hotel rooms ive stayed in. There was tea & coffee and shower gel & shampoo provided. The room was very warm so we had to have the window open a bit as well as the aircon on. The bed was very hard so i didn't sleep well unfortunately. I felt like a lizard sleeping on a rock! Not good when you have a spinal condition. Breakfast was expensive at £17.50 each so we didn't bother but there is a Starbucks in the lobby. Ive had to knock off a star for cleanliness as the pool changing rooms were not that clean with hair laying around and shower gel etc run out. The check in staff member for the pool seemed extreamly uninterested as well. The pool area is very small, not like the photos and there were just normal bright lights on with swimming lessons going on, so a bit disappointing and it didn't match the rest of the hotels appearence or standards. The hotel is a 2 min walk from the underground station with lots of places to eat around.

8

Afsaneh

3. jun. 2025

·

Overnattede 11 nætter

Incredible location and very friendly staff but the hotel needs better housekeeping. Towels have stain on them and the room is never dusted or vacuum properly

10

Karl

31. aug. 2025

·

Overnattede 1 nat

Really enjoyed my stay. Public transport options are very good as you have easy access to the underground to get you around as well as buses. There’s loads of food options in the area so you’re spoilt for choice. The hotel itself is very clean and the staff were friendly. I will definitely be returning in the future. Only due to personal preference if I had to choose one negative it would be the positioning of the television.

6

Sara

2. dec. 2024

·

Overnattede 1 nat

The room was ok in terms of amenities and bed for a one night stay. On the smaller side but has a little sofa fitted in so not bad. Location is great for a London visit, being 5 minutes from Kensington undergroung and the bus stops on the high street. There is Waitroise 10 minutes walk. Staff are friendly and helpful. But, The room is in desperate need for deep cleaning and renovation. The carpet is not the cleanest, has stains on the side and the wall, and the phone has layers of dirt. The phone line did not work great either as the receptionist did not hear what i was saying and just hung up. They don't provide complementary drinking water bottles. The sofas in the lobby unfortunately are worn out and stained as well. Overall if you really don't have to, look for better options worth this money.

10

John

15. apr. 2025

·

Overnattede 1 nat

The room was extremely clean and the bathroom also. Comfortable bed, blackout curtains and good facilities. Comfortable reception area to wait for room/taxi etc. Staff were helpful and enough of them to be available when needed. A shout out to the lovely young lady in the Starbucks coffee bar - she went the extra mile with a lovely message or a smile written on each drink. A nice touch.

10

Anthony

6. nov. 2025

·

Overnattede 1 nat

Very friendly, immaculate and reasonably priced.

6

Dean

15. jun. 2025

·

Overnattede 1 nat

Very large but let’s brand down . It’s a holiday inn so can’t expect too much but this is old and in places dirty. Spa area is cheap and chipped in places and not too clean. The room we stayed in was awful - bathroom tiny and falling apart . Bedroom weird shape and dirty. Told the hotel. They did nothing . Also if book through third party won’t let you add points to IHG account - I’d book through IGG but it’s so much more expensive so they don’t encourage you to do that . When I asked reception lady who was rude why not match the price to encourage people to book with then she shrugged her soldiers and said why don’t I e mail!!

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Værelser

Værelserne er ofte meget små med kompakte badeværelser og begrænset opbevaringsplads; nogle rapporterer hårde senge, forvirring omkring sengestørrelsen, støj og slidte eller defekte armaturer som f.eks. aircondition, belysning eller telefoner. Opgraderede værelser kan tilbyde lidt mere plads.

Relaterede gæsteanmeldelser

8

Jillian

16. jan. 2025

·

Overnattede 1 nat

Great location. Rooms small and not well designed. Not enough storage room. Bathrooms very small and wash basin minuscule.

6

Nancy

20. jun. 2025

·

Overnattede 3 nætter

The rooms were very small, especially the bathrooms. Our bathroom was very narrow and bathtub was very high to step up into. We are 62 and 65. It was very unsafe. Our daughters had two twins and there was no room to walk. Their air conditioner went out and could not be fixed. They brought a fan up for them to use. There were 90 degree days. Our last night they offered 50% off one night on the room or they could move them to a different room. We were leaving in the morning so we took the 50%. The girls didn’t want to pack twice before we departed. Anyone staying here, upgrade your room to a larger room.

8

Maria

15. sep. 2024

·

Overnattede 4 nætter

The hotel's location is excellent. The rooms are small, but the bed and linens are good. We booked a room with a king-size bed only to find out that a king-size bed in the UK is like a queen-size bed in the USA. The tube station is close to the hotel, and several dining options are nearby. I would stay here again.

6

Chua

6. maj 2025

·

Overnattede 1 nat

The room is small with little room to open the bags!

6

Hossein

26. sep. 2024

·

Overnattede 2 nætter

Have stayed at this hotel multiple times. Location is good, rooms are small but fine for the price, however avoid rooms that are at the end of the hallways as the bathrooms have an awful smell that comes from the ventilation. I have not had this issue in rooms close to the elevator. Service was awful this time. my AC was not working and after calling three times in the span of two days, it still was not working when I checked out.

6

Stephen

7. nov. 2025

·

Overnattede 3 nætter

Room was average at best but definitely not worth the money. We were talked into an upgrade which also was absolutely not worth it, dread to think what the room would have been like if we didn't upgrade. The room was very dark even with all the lights on, plus one light above the bed didn't work. Bathroom door lock was broken too, not a big deal but not great for a superior room. One day housekeeping didn't clean the room by the time we arrived back home at 5pm. When we called to ask for the room to be serviced they did arrive quickly. The surrounding area of the hotel is nice, near High Street Kensington, and there are decent seating areas in the foyer and reception. Would I use it again? Not at the same price, could have found much nicer hotels for the same price and even nearer central London.

8

Nour

17. jan. 2025

·

Overnattede 7 nætter

Rooms are really small I had to upgrade my room because my suitcases wouldn’t even fit in the room. Other than that staff was great, location was very convenient and walkable to high street.

8

Steve

29. apr. 2025

·

Overnattede 3 nætter

The hotel was very nice and convenient to the Tube. I expected a larger bedroom and bathroom as I booked a standard room. It was extremely small to maneuver for 2 adults. Coffee was provided in room

6

Lior

12. sep. 2025

·

Overnattede 3 nætter

Poorly maintained room. Broken phone, broken bed lamp, broken shower head. Very small and uncomfortable room. A better hotel should be secured at this price.

10

Christopher

12. aug. 2025

·

Overnattede 5 nætter

The staff could not have been more friendly or helpful. The location was a bit far out but only a 3 minute walk to a tube stop. The only complaint is that the room is incredibly, incredibly small. Especially the bathroom.

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Service

Personalet roses bredt som venligt og hjælpsomt, og problemer løses ofte; dog rapporterer gæster også om forsinkelser ved check-in, fejl i værelsesallokeringen og lejlighedsvis uprofessionel opførsel eller huller i sikkerheden og rengøringen.

Relaterede gæsteanmeldelser

2

Marty

4. apr. 2025

·

Overnattede 5 nætter

Don’t trust the maids they came in. My daughter‘s room went through their things plugged their cell phone into my daughter‘s room and left it there and forgot it and came back for it after we called the front desk and they had to let housekeeping know housekeeping will let you into anybody else’s room. If you tell them you forgot the key hotel is not secure parking situation as a joke they will lose your keys.

10

Fernando

21. jan. 2025

·

Overnattede 2 nætter

Nice place to be close to one of the main London shopping arteries - easily to get anywhere in town. A busy and packed hotel, great if you like the buzz of an "American hotel" experience - which I do. Breakfast ok but certainly better value than some of the fashionable eateries on the high street.

2

Maha

16. jun. 2025

·

Overnattede 2 nætter

My experience at Holiday Inn Kensington was marked by a deep sense of being ignored and disrespected—not due to a misunderstanding, but because of how the situation was handled from start to finish. While I was in line and already speaking to the receptionist, another guest cut in front of me and addressed her directly. Shockingly, she proceeded to assist him without acknowledging me—as if I were invisible. Even if the other guest disregarded the queue, it was the receptionist’s responsibility to intervene. She should have asked him to wait and allowed me to finish, rather than rewarding his behavior by serving him immediately. This made the experience not just disappointing, but deeply hurtful. After filing a formal complaint with Holiday Inn Guest Services, I received an apology from the hotel manager, who dismissed the incident as “a genuine human error.” While I appreciated the response, it failed to address the seriousness of what happened or the emotional toll it took on me. I strongly urge hotel management to provide proper staff training—not just in procedures, but in fundamental respect, fairness, and treating all guests equally, regardless of background, religion, or appearance. I share this review hoping no one else has to endure what I did.

8

Charlie

30. aug. 2025

·

Overnattede 1 nat

We were really impressed with this Holiday Inn. The staff were exceptional, friendly and professional. The leisure facilities were fantastic and the pool perfectly heated!

2

Augusto

8. jul. 2025

·

Overnattede 2 nætter

Though I had a prepaid room, I arrived at 3 am to find that the hotel had sold my room to someone else!! Shocking! I decided to walk out of the hotel at 3:40 am and start looking for another hotel. A bit of a nightmare!

2

lauren

6. jul. 2025

·

Overnattede 3 nætter

Checked us into the wrong room, we were told to pack our bags and go to reception the next morning to get a room change and were told it was not possible , miscommunication of staff and didn’t get a refund for the room difference.

8

Yvette Maree

6. okt. 2024

·

Overnattede 3 nætter

Disappointed with check in, our room wasn’t ready for 2 hours past check in time. We’re told to sit in reception & each time told it would only be another 10mins. Very frustrating after a long travel day & only compensation offered was a couple of chocolate bars

2

Jonathan

7. apr. 2025

·

Overnattede 2 nætter

Flew in from Chicago and took the train to the hotel. Showed up at 3:00PM which is the hotel's check-in time. Room was not available yet and they asked my pregnant wife and I to come back later. Gave my pregnant wife a free drink coupon to their bar to make up for it... Came back an hour later (4:00PM) and it was still not ready. They gave us another 2 drink coupons to make up for it. We got some food and came back and were told that we were not allowed to eat in their waiting area even though their restaurant was closed and we were only there because they didn't have our room ready.... Around 5:15PM our room was finely ready. We were compensated by 3 drink tickets to their bar and a scolding for eating while we waited. After 15 hours of travel, this really sucked. The rooms were decent. A little dated but not bad. Light switches were finicky and A/C was temperamental. Best thing was the location. Super easy to get to the underground, the park, etc. Good restaurants near by.

10

Harla

4. mar. 2025

·

Overnattede 7 nætter

My daughter had a fall just before we arrived and the staff we so wonderful. They got her ice, had her settled while we waited for our room. Then they checked in on her each day to ensure she was ok.

10

Kert

2. nov. 2025

·

Overnattede 1 nat

Staff was excellent from the very beginning, they even left some wine and pastries in our room because they heard it was our 24th anniversary. Room was clean with good extras.

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Lokation

Fremragende, gåafstand til High Street Kensington undergrundsbanestation med nem adgang til shopping, spisesteder, parker og spillesteder som Royal Albert Hall.

Relaterede gæsteanmeldelser

10

Nagehan

2. nov. 2025

·

Overnattede 4 nætter

Amazing place in an amazing location. Close to everything you need. Very friendly staff. Will definitely stay again next time.

10

Anthony Theodore

14. jul. 2025

·

Overnattede 7 nætter

Located very close the the tube, neighborhood was very quiet

10

April

14. nov. 2024

·

Overnattede 2 nætter

Great location!

10

M

1. maj 2025

·

Overnattede 1 nat

Convenient hotel close to Tube and good area to explore.

8

Maja

26. okt. 2025

·

Overnattede 2 nætter

Stayed here before. The hotels is in a quiet area and close to station. Really great. Would definitely stay here again.

8

Natalie

13. jul. 2025

·

Overnattede 1 nat

Great check-in experience, the hotel is a few mins from a tube and a great high street. Cafes, restaurants, shops and walking distance to nice parks. We loved being able to have a morning swim.

8

Joan

2. jul. 2025

·

Overnattede 1 nat

Convenient for Royal Albert Hall

10

Nathan

19. mar. 2025

·

Overnattede 2 nætter

Excellent service, quality rooms and superbly situated for all London attractions. 2 minutes walk to shops, restaurants and tube station

10

Dawn

12. mar. 2025

·

Overnattede 2 nætter

Convenient to get around on the tube, nearest station the Circle line. Short walk to the Kensington museums. Lovely hotel friendly receptionist. Starbucks inside. Well staffed

10

Frank

22. okt. 2025

·

Overnattede 4 nætter

The location is perfect if you want to explore London and are okay with using the Underground. The hotel is in a mainly residential neighborhood with great restaurants nearby. Also getting the breakfast option is well worth it

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Spisning

Morgenmaden fremhæves ofte som meget god til fremragende med et bredt udvalg; nogle finder maden i baren og loungen overpriset eller gennemsnitlig, og morgenmadskvaliteten er lejlighedsvis ujævn.

Relaterede gæsteanmeldelser

8

Beverley

24. jun. 2024

·

Overnattede 2 nætter

The staff were great. So accommodating and friendly. Some black mould spits in our bathroom in the shower area. Needs some bleach. Great breakfast and good value, for money. Small room but had everything we needed. Great lication for shop, sightseeing and the park in Kensington is bliss. Food and drink a little overpriced.

8

Matthew

20. maj 2024

·

Overnattede 1 nat

The hotel is a bit more expensive than it should be, and there are some aspects that are below 4 star quality, but I enjoyed my stay and would definitely return again. Excellent location, easily accessible from High Street Kensington station and with lots of restaurants nearby. Room: Absolutely tiny room. I didn't go for a suite or anything, but I really wasn't expecting how small the room was. And the furnishings were not even as good as budget 3 star hotel chains. A refurbishment and pricing the rooms according to their size would be an improvement - if I pay for a room that small, I want a much cheaper price. Gym/spa: The gym was really big for a hotel gym. A couple of equipment were not working, but in general it was in good condition. I was impressed. The spa was nicer than some reviews suggest. The pool was a decent length, the steam room, sauna and hot tub were great additions - really small, but I mean they were there, and many 4 star hotels don't have them, so they were a big bonus for me. Also, the gym and spa were included in the cost of guests' hotel stay - no extra price. Breakfast: The gluten free options were poor for a 4 star hotel, but staff were helpful and you *will* be able to eat an acceptable breakfast, just probably not as good as you might expect.

8

Karen

13. jan. 2025

·

Overnattede 2 nætter

Hotel nice and central. Staff pleasant. Breakfast excellent. Extortionate prices in the bar though plus a £5 service charge for doing nothing - best avoid the bar area!

10

PIRKKO

1. jun. 2025

·

Overnattede 2 nætter

Stylish hotel on great location ,close to shopping and transport.We had a nice 2 night stay ,very friendly staff ,good breakfast and comfortable room.

8

Hazel

29. okt. 2025

·

Overnattede 1 nat

The room was small - enough room for me to just squeeze my average sized body between the bed and the wardrobe, but tbh as I was one person, it didn’t matter that much. Breakfast was lovely with fresh pancakes and perfect pastries. Service was excellent. It’s a busy hotel but they pull all staff so you don’t queue for more than a couple of minutes.

10

Andrea

26. jul. 2025

·

Overnattede 3 nætter

We were pleased with the hotel in general. The staff was very friendly, the buffet breakfast was extensive and very good, the concierge was very helpful in helping us book show in Piccadilly circus, it was just a short walk to bus stops and the tube. The room was small, but we were happy to have a king size comfortable bed so that made up for the size of the room. The hotel is in a convenient location and there are some nice restaurants to have dinner within a comfortable walking distance. There is a nice bar too, though we never had a chance to go to it. All in all, it was a good experience and a comfortable hotel, and I would recommend.

8

SABRINA

20. jul. 2025

·

Overnattede 1 nat

Great hotel close to Kensington High Street with a pool and a sauna . Breakfast was excellent

10

Rebecca

10. aug. 2025

·

Overnattede 1 nat

Great central location. Close to the tube station. Quick check in. Rooms very nice maybe a little tired. Plenty of staff all of whom are pleasant and helpful. Starbucks cafe on the ground floor adding to convenience. Enjoyable stay.

6

Julie

22. maj 2025

·

Overnattede 2 nætter

Food was awful and overpriced. Breakfast was good.

10

Mark

15. maj 2024

·

Overnattede 3 nætter

the hotel has an amazing breakfast buffet with made to order omelettes and almost everything else you can imagine. the bed is comfortable my room was a bit small compared to the size of the bed. there wasn't much room to sit at the desk. other than that the location is excellent near many bus and the high Street Kensington underground just a few minutes walk away. this is my second time staying at this hotel and I'm gladly return if I need to stay in the Kensington area.

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Måned	Gennemsnitlig pris
januar	124 US$
februar	130 US$
marts	155 US$
april	165 US$
maj	183 US$
juni	214 US$
juli	226 US$
august	162 US$
september	209 US$
oktober	206 US$
november	225 US$
december	244 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $347	21 $315	22 $133	23 $140	24 $254
25 $109	26 $174	27 $205	28 $179	29 $137	30 $143	31 $178

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $111	2 $177	3 $242	4 $243	5 $204	6 $209	7 $236
8 $125	9 $127	10 $201	11 $210	12 $187	13 $194	14 $242
15 $114	16 $170	17 $236	18 $248	19 $227	20 $227	21 $234
22 $117	23 $189	24 $239	25 $231	26 $214	27 $287	28 $327
29 $131	30 $199

Holiday Inn London Kensington High St. by IHG

Priser på Holiday Inn London Kensington High St. by IHG

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standardværelse - 2 enkeltsenge

Premium-værelse - 2 enkeltsenge

Standardværelse

Suite - 1 soveværelse - tekøkken

Suite - 1 kingsize-seng

Suite - 2 enkeltsenge

Premium-værelse - 1 kingsize-seng

Suite - 1 soveværelse

Standardværelse - 1 kingsize-seng - handicapvenligt

Standardværelse - 1 kingsize-seng

Premium-værelse

Gæsteanmeldelser af Holiday Inn London Kensington High St. by IHG

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