Name: Holiday Inn Runcorn M56 Junction 12 by IHG
Address: Wood Lane, Runcorn, Cheshire (comté), GB
Price range: 64 $US–147 $US per night
Rating: 8.03

Ce qu'en disent des voyageurs

D'après les avis concernant l'Holiday Inn Runcorn M56 Junction 12 by IHG, les voyageurs soulignent un personnel exceptionnellement accueillant et des équipements de loisirs utiles tels que la piscine et la salle de sport, tout en notant des chambres datées, une maintenance irrégulière et quelques problèmes occasionnels de service ou de restauration.

Les chambres sont souvent petites pour les familles, avec des lits ou des canapés-lits inconfortables, peu de technologies en chambre, et des problèmes de contrôle de la température ou de bruit signalés. Le petit déjeuner reçoit souvent des éloges, mais le dîner et le service au bar sont mitigés, avec un service parfois lent et des prix élevés. Attendez-vous à un service amical et à des équipements pratiques dans un établissement plus ancien et économique.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

De nombreux clients ont apprécié la piscine, la salle de sport et le spa, ainsi que les espaces lounge et bar détendus ; le parking est abondant mais certaines parties du parking et des espaces de loisirs semblent usés, avec des odeurs de drain occasionnelles signalées.

Avis de voyageur à ce sujet

8

Paul

10 août 2025

·

A séjourné 2 nuits

Parking great, lobby and reception floor stunning, gym and pool lovely. When you go to the room and the rooms themselves, that's where to hotel let's people down. The bathrooms and lovely, great shower and soap and shampoo dispensers. The rooms though, dated, old style, not spacious if having a family if 4 in. The TV channels are strange also. As you browse from 1 to the max, you come across Adult channels mixed in with "normal" channels. Not great if your kids can read and doesn't feel right. They should be at the end and locked so kids can get in.

8

Paula

31 juil. 2025

·

A séjourné 3 nuits

Room was tired but clean. Food was lovely. Pool was a good size and clean.

10

Jeevan

1 avr. 2024

·

A séjourné 3 nuits

We enjoyed a lot in the pool, jacuzzi, steam room and sauna. My son was very happy a well deserved Easter break!! Thanks to entire staff who were very helpful and supportive!!

10

Wendy

26 août 2024

·

A séjourné 1 nuit

Convenient location. Great car park, lovely hotel facilities. Friendly staff

4

manu

6 déc. 2024

·

A séjourné 1 nuit

heard snoring from the adjacent room as there is no adequate acoustic insulation which affected our sleep. also the bathroom flush was temperamental. Also the parking lot is not surfaced properly and twisted my ankle as well. The cleanliness was good.

4

daniel

28 sept. 2023

·

A séjourné 1 nuit

Spa / leisure facility stunk of drains. Hotel in poor condition all round.

10

Robert

4 juin 2025

·

A séjourné 2 nuits

Good hotel and location with pool and gym.

10

Oliver

10 juil. 2025

·

A séjourné 1 nuit

Always a great experience here. Regularly stay here for work and the location is quiet, which is great after a long day. The staff are always friendly and helpful. Beds are comfortable and the amenities available are great. Bar prices are higher than I’d expect for being in the North, but the quality and selection available is great. The swimming pool is quite small, but serves a purpose and has a hot tub which is a bonus.

10

ELAINE

4 août 2025

·

A séjourné 2 nuits

Swimming Pool Very Good Breakfast Lovely Interior Will definitely return

10

Corrina

6 déc. 2024

·

Excellent value for money, use of the gym, pool and sauna was a lovely bonus. Courteous and helpful staff. Meal deals were good value and food quality was good. Would definitely stay again if we are in the area.

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Propreté

Les commentaires sur la propreté sont mitigés : de nombreux rapports font état de chambres et d'espaces publics propres, mais plusieurs notent des taches, de la moisissure ou des odeurs et des traces de saleté dues à un entretien insuffisant.

Avis de voyageur à ce sujet

4

Jonathan

9 oct. 2025

·

A séjourné 1 nuit

The room smelt awful, the loo roll was cheap single ply rubbish (the loo roll is often a reflection of the quality of the accommodation in my humble opinion). The breakfast was good, location good, car parking was plentiful. For what it cast it was OK, nothing special.

6

Rob

2 oct. 2025

·

A séjourné 1 nuit

First of all, the staff I encountered were excellent and my evening meal was great. The room was not so good. Only one power socket working, so no TV. No heating. Room and bathroom were tiny. Bathroom not as clean as it could be, signs of mould and the room smelled damp (possibly due to faulty air con?)

10

JILL

2 août 2025

·

A séjourné 1 nuit

overall the hotel, and the staff were brilliant very clean room was fantastic.

6

Dean

17 janv. 2025

·

A séjourné 3 nuits

Heating in the room was terrible and couldnt be controlled easily. Radiator was off most the night (seemingly controlled centrally or on timers) so freezing cold even with the horrible hot air heater on maximum when the radiators came on the room went from freezing to uncomfortably warm. Food is very overpriced and not good. It's crazy delivery food is far cheaper with delivery apps for large meals for the same price as a single main meal. Seems to be mostly for trade and so the car park can be a bit of a nightmare with all the vans or oversized vehicles in a tight car park. Managed to get parked every night but it was not full. The general cleanliness was questionable too, my tea cup had lipstick on it so clearly not swapped out and just wiped over or rinsed out between guests. The bathroom had a few stray hairs too in the corners of the shower. Iron shot out that horrible white limescale too so had to iron using a spare tshirt to stop it marking the clothes I wanted to wear, so this need some attention too.

6

Mary

19 oct. 2025

·

A séjourné 1 nuit

Food was average. Lovely staff. beds very uncomfortable and worn. shower trap dirty

2

julian

17 nov. 2025

·

A séjourné 1 nuit

From.original booking was a pain booked for 15th nov. Systerm gliched changing to 16th nov. After a week of back and forth hotels.com.& holiday inn eventually changed to original required date. At no extra charge.on arrival.at holiday inn runcorn was greated by a car park full of.potholes.. upon checking in was told there was an afditional fee to pay. Nope there wasnt. Given room.326. Upon getting in looked like they gave us the cheapest room in the hotel. Stains on the walls around the toilet. Was 1st thing we noticed. Upon entering the rest.of room. Noticed massive stains on the carpet. Holes in the wall. Light fittings hanging loose. ..bed was very uncomfortable old fashioned on legs and casters. Upon laying on the bed you felt like it was gonna fall apart. Sofa bed was a single.bed. not a sofa bed as stated by hotel which was just as uncomfortable as the main bed. Pillows.very lumpy. Rips on.the sides of the bed. And then at 10.30pm on the coldest night of the year the heater and radiators in the room didnt.work. upon leaving on sunday was again told there was an additional fee to pay. Worst stay and experience we.ve had and probably last time.we will.use holiday inn and.hotels.com

8

Paul

17 sept. 2023

·

A séjourné 1 nuit

Nice place but the room needed a update, door in the bathroom was worn and tatty (424), controls in the shower missing a part and slow running shower. Duvet not clean. Our telephone in the room didn’t work either.We order two meals, the first one took approximately 40 minutes for a burger which was Luke warm when it arrived, the macaroni was lovely and didn’t take very long though.

2

Ebony

13 oct. 2025

·

A séjourné 2 nuits

We had booked to stay for 2 nights, myself, my husband and our 2 boys aged 2 years and 2 months. Our room consisted of a double bed and a sofa bed. Neither of which appropriate for a 2 month old baby - a cot should have been provided. However, the room was that small, there wasn’t any room for a cot. The only place my 2 year old could play was under the pull out bed which is completely dangerous but he wasn’t left with much of a choice. The room itself was disgusting and looked like it hadn’t been cleaned in months. The windows were covered in cobwebs on both the inside and the outside. The curtain had a brown stain on it, the ceiling was covered in damp that had been painted over and all the lampshades were stained. How do you expect anyone to stay in this room never mind 2 small children. The base of the double bed was ripped and falling apart and the pull out bed was cheap and you could feel the metal frame when laid on it. There was a floor lamp that stood on a tilt as it was broken and if knocked it would have just fallen over potentially landing on small children. The staff were very accommodating however and arranged a transfer to a different hotel.

2

Jay

4 mars 2023

·

A séjourné 2 nuits

Poo stain on the toilet seat, blood stain on the carpet and on toilet towels

8

SUSAN

12 août 2024

·

A séjourné 3 nuits

I arrived at the hotel room and noticed that the room looked very small for my bathroom really small but only great things l noticed was everything was very super clean, their facilities were amazing, lovely and friendly people.

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Chambres

Les chambres sont généralement datées et de petite taille, surtout pour les familles, avec des lits ou des canapés-lits parfois inconfortables, peu de technologies en chambre, et des problèmes de température ou de bruit.

Avis de voyageur à ce sujet

8

John P

25 mars 2024

·

A séjourné 1 nuit

Hotel looks dated outside, however the inside was generally very nice, lots of lounge seats, and nice atmosphere. The rooms were a little small, and the beds were standard double and not particularly comfortable… but adequate. The only thing I would say is that although generally a good standard. there were a few areas of the hotel that were tatty, and would not take much to put right (chunks of paint out of doorways, and the lift area for example).

8

Kate

20 juin 2023

·

A séjourné 1 nuit

Excellent checkin quick with very friendly staff. Good bar area and snacks. Room was okay, quite small but clean however two things let down the comfort of our stay, firstly the room was very warm in the evening and the thermostats is centrally set so couldn’t alter. Secondly we had a room facing the car park and the noise started very early with vans turning and cleaning which disturbed our sleep. Breakfast was very good lots of choice and tasted good. All in all a good stay but would ask for a quieter room next time facing the lawn.

6

SIU WING DENISE

2 juil. 2023

·

A séjourné 1 nuit

Old-fashioned decor, no USB sockets.

6

Joanna

16 déc. 2024

·

A séjourné 2 nuits

Staff were lovely and friendly but the room we stayed in was far too small for two adults and a nine year old, there was no space between the sofa bed and double bed which meant it was very difficult for my husband to get out of bed without disturbing both myself and my daughter. The hotel would be better off putting a single bed right up against the window and advertising it as a triple room as the sofa bed did not fit. The edges of the sofa bed also looked very grubby. Cooked Breakfast was good on the whole but the coffee machine didn't work for the whole of our stay was disappointing. They had also run out of muesli, crunchy nut cornflakes etc so not the usual holiday inn variety.

8

Paul

10 août 2025

·

A séjourné 2 nuits

Parking great, lobby and reception floor stunning, gym and pool lovely. When you go to the room and the rooms themselves, that's where to hotel let's people down. The bathrooms and lovely, great shower and soap and shampoo dispensers. The rooms though, dated, old style, not spacious if having a family if 4 in. The TV channels are strange also. As you browse from 1 to the max, you come across Adult channels mixed in with "normal" channels. Not great if your kids can read and doesn't feel right. They should be at the end and locked so kids can get in.

8

Anita

7 juin 2024

·

A séjourné 2 nuits

Hotel itself is nice but the room and the bathroom was very small. Swimming pool and the gym were lovely. Breakfast was good. Parking was free.

6

Chris

5 mai 2025

·

A séjourné 1 nuit

The bed was old and uncomfortable. The pillows were like bags of mini potatoes. Premier Inn for me next time. Good job it was a super cheap deal.

6

Caitlin

5 févr. 2023

·

A séjourné 2 nuits

Staff were lovely and welcoming on arrival and explained where our room was. Upon getting to our room, our TV was smashed from pervious people staying. Complained to reception who gave us a new TV, however, the remote didn’t work and we had 2 channels to watch which still wasn’t watchable as it kept loosing signal. Finally the bed was tiny and very uncomfortable. Other than that, was a nice hotel

4

Ian

29 juil. 2025

·

A séjourné 1 nuit

Bed was fine but the sofa bed was extremely uncomfortable. Also travelling with a 5yo and 3yo, they are asleep early. There’s an expectation that hotels are equipped with a smart tv or at least decent WiFi. We had neither so would not recommend this place if you are planning to spend the evening in your room. Despite the bad night of sleep and nothing to do in the evening, the hotel staff were friendly, the pool was perfect for an afternoon and food was good with free kids meals too.

8

Dean

18 mars 2024

·

A séjourné 4 nuits

Staff were absolutely fabulous. Couldnt fault any of them. So friendly and go above and beyond for guests. Only thing was the room designed for a family was tiny. Not much space for 3 of us and suitcases. Could do with ramps out the front for guests with heavy suitcases rather than just steps.

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Service

Le service est un point fort, avec un personnel constamment amical et accommodant ; quelques clients ont subi un enregistrement lent ou un suivi médiocre de leurs problèmes.

Avis de voyageur à ce sujet

10

Stephen

2 avr. 2025

·

A séjourné 7 nuits

The staff at this hotel are exceptional - Rebekka, Meg, Jemma, Grace, Tom, Adele, Olivia and Ruth all make you feel like you're part of a big family and take care of you making your stay wecoming. We will definately be back. IHG should be so proud of all of them, they are your biggest asset

10

Steve

8 juin 2025

·

A séjourné 1 nuit

The staff were super friendly from reception, to chamber maids and especially breakfast team

10

Luke

12 sept. 2025

·

A séjourné 1 nuit

Service was outstanding, with staff providing support promptly and courteously

10

Elizabeth

15 févr. 2024

·

A séjourné 2 nuits

This was our second time staying at this hotel.. Staff were amazing.. Thank you

10

Diane

29 avr. 2024

·

A séjourné 2 nuits

Hotel staff make this hotel special. Nothing too much trouble. All friendly and helpful. We were on floor 4. Great view of woods from windows that open to let fresh air in. Plenty of parking.

10

Natalie

9 nov. 2025

·

A séjourné 1 nuit

Great staff

2

Scott

17 août 2024

·

A séjourné 1 nuit

Upon arriving at the hotel, we found no one at the reception to check us in. After about five minutes, a staff member finally arrived, quickly processed our check-in, and assigned us a room. However, the room, labeled as a family room, was extremely small and outdated. While it appeared clean, it was difficult to be certain given the worn and aged furniture and fixtures. On a positive note, breakfast was excellent, offering a wide selection of options. After breakfast, we returned to our room, intending to check out by the noon deadline. However, at around 11:30 am, the cleaning staff knocked on our door, asking to clean the room, which forced us to rush packing and proceed to checkout. On our journey home, about three hours later, we realized my daughter had left something in the room. We immediately called the hotel and were informed that the item would either be placed in lost property or sent to the laundry. I was told to call back the next morning to arrange for its retrieval. When I called the next day, I spoke to a different staff member who assured me they would contact housekeeping and call me back, but that call never came. Two days later, I called again and was given the same response: the item was probably with the laundry, and I would receive a call back. This, too, never happened. After several more days and multiple follow-up calls, I was promised a call back from a manager, which, unsurprisingly, also did not occur. At this point, I've given up hope of reco

10

Mim

10 juin 2025

·

A séjourné 2 nuits

The reception staff were lovely, very friendly and helpful.

10

Stephen

19 août 2025

·

A séjourné 3 nuits

Staff are exceptional. Food exceptional

10

WILLIAM

12 févr. 2024

·

A séjourné 2 nuits

second year for our annual event, absolutely fantastic service , beyond anything you would expect. Angie the manageress could not do enough and all the staff were superb. Room clean, breakfast worth every penny. Had some guests from the USA who were blown away by the level of service given, Can't reccomend highly enough

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Emplacement

Base calme et pratique près des routes principales et à proximité des attractions de la région telles que le zoo de Chester et Liverpool ; certains ont trouvé la route d'accès difficile à trouver.

Avis de voyageur à ce sujet

10

Brendan

3 nov. 2025

·

A séjourné 2 nuits

good value and handy location

10

Leigh

20 avr. 2025

·

A séjourné 2 nuits

Great hotel in superb location for chester zoo. Staff were lovely, friendly and chatty. Hotel was lovely, spacious and clean and great bar area and breakfast room. Would definitely stay again. Was very impressed.

8

Julie

30 juin 2024

·

A séjourné 1 nuit

Great location to motorways. We used the pool. Good size and VERY clean. Best breakfast we’ve had at a hotel. Variety and quality was excellent. Only 2 issues we had, phone in room did t work but no big deal. Also we thought we were getting a room with a sofa bed but instead it was a camp bed. Impossible to sleep in so we ended up just putting the mattress on the floor.

10

Brenda

14 juil. 2025

·

A séjourné 1 nuit

Really enjoyed my stay. Excellent value for money. Quiet location and easy access to major roads. Good breakfast with excellent choice options.

8

Anthony

28 févr. 2023

·

A séjourné 1 nuit

It was in a leafy suberb, and with easy access

10

Mark

19 oct. 2025

·

A séjourné 2 nuits

Great staff, great location a very pleasant stay

10

Paul

9 avr. 2023

·

A séjourné 1 nuit

Easy access to the airport. Comfortable hotel.

8

Syd

25 mars 2024

·

A séjourné 1 nuit

Nice hotel. Staff friendly and helpful. Liverpool within easy reach.

10

Nicola

19 avr. 2025

·

A séjourné 1 nuit

Great base

8

Kenneth

26 mai 2025

·

A séjourné 1 nuit

Only a one night stay but suited our needs. Receptionist (didn’t get name) was brilliant on arrival and departure. Very welcoming, helpful and chatty. Room was good with all we needed. Very good breakfast and, again, staff member on entering was very pleasant and helpful. Hotel ideally located and would stay again if in that area.

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Repas

Le petit déjeuner est largement salué pour sa variété et sa qualité, et l'offre de repas gratuits pour les enfants est appréciée ; le dîner et le service au bar sont irréguliers, avec parfois de longues attentes, une disponibilité limitée et des prix jugés élevés.

Avis de voyageur à ce sujet

6

John

7 déc. 2023

·

A séjourné 1 nuit

Easy check in very friendly receptionist, bar staff very friendly and helpful!!! Poor meal ordered wrap and onion rings wrap came out missing rings - Barman went to chase and still 45 minutes later nothing got refund and apologies. Bathroom was dirty Other than that everything was fine

6

Gillian

20 nov. 2025

·

A séjourné 1 nuit

The Bar service was disapointing No Cider or Ice. Couldnt eat in the restaurant as coach party in. Heating not working in the room.

10

Monika

15 sept. 2025

·

A séjourné 2 nuits

Generally great stay. Dog friendly and didnt get charged for the dog. The bed was a bit small but comfy. We had everything we needed in our room, and staff were helpful and polite. The breakfast and food in the restaurant was nice, and bonus points for "children eat for free".

6

melanie

7 oct. 2025

·

A séjourné 1 nuit

Room was shabby,bathroom door would not close with kicking it.The fan in bathroom didnt work.We ordered jacket pototoe for evening meal sent them both back twice as they were uncooked,we had waited over a an hour to get our meal.The staff were run off there feet,but they did do their best.

6

Dean

17 janv. 2025

·

A séjourné 3 nuits

Heating in the room was terrible and couldnt be controlled easily. Radiator was off most the night (seemingly controlled centrally or on timers) so freezing cold even with the horrible hot air heater on maximum when the radiators came on the room went from freezing to uncomfortably warm. Food is very overpriced and not good. It's crazy delivery food is far cheaper with delivery apps for large meals for the same price as a single main meal. Seems to be mostly for trade and so the car park can be a bit of a nightmare with all the vans or oversized vehicles in a tight car park. Managed to get parked every night but it was not full. The general cleanliness was questionable too, my tea cup had lipstick on it so clearly not swapped out and just wiped over or rinsed out between guests. The bathroom had a few stray hairs too in the corners of the shower. Iron shot out that horrible white limescale too so had to iron using a spare tshirt to stop it marking the clothes I wanted to wear, so this need some attention too.

8

Pam

8 oct. 2023

·

A séjourné 1 nuit

Hotel is great big free carpark available. lounge area is nice QR code table service available , room was clean , pool was nice though sat afternoon was busy with kids all gone by 6 if you prefer it quicker, only negative was the evening meal not good at all and expensive

6

Malgorzata

27 déc. 2024

·

A séjourné 3 nuits

We have half board book. Breakfast was pretty basic but you still have chance to choose something. Dinner was absolutely awful,still half frozen and taste disgusting. Over Christmas was the same dinner each night,on the end we ended up having dinners outside because we could get food poisoning

10

janette

12 oct. 2024

·

A séjourné 1 nuit

Fantastic breakfast and the staff were lovely. Great value for money

10

Nick

1 févr. 2023

·

A séjourné 4 nuits

Used HI as a base to visit Liverpool/Manchester/Knowsley Safari Park & The Lake District. Best ever breakfast with a very extensive range of food options, in fact it’s the best breakfast experience from a UK hotel that we’ve been to, you won’t go hungry, it literally filled us up way past lunchtime. They do very tasty Omelettes, with different fillings, which set us up for the day. All the staff at Runcorn have been very helpful & accommodating. Special to mention to Bek, Phil & all the team in the restaurant, especially at breakfast time. Thanks Phil for your ideas of where to go & recommendations, your customer service was exceptional. Bek, thanks for everything you did for us & the welfare of the guests during the technical fault with the alarms, which didn’t hinder our evening. We came up for my Fiancées birthday for a long weekend & thoroughly enjoyed each day & to come back to a welcoming hotel, was the icing on the cake. Thanks everyone & we will be back next time we are in the area. Regards, Nick & Jo (The southerners, lol)

10

Sarah

18 sept. 2023

·

A séjourné 2 nuits

Great stay for the budget! I think it must have been fairly recently renovated. The reception/bar area was lovely, nice seating and great atmosphere. The front desk staff were really lovely, 5* service! The room was quite small if I compare it to other budget hotels but again still good for the budget. The bed was a double, my partner and I are used to bigger so that was hard to adjust to but wouldn't be a problem for everyone. There is 24/7 room service which was great as we arrived at 8pm and needed food. The food was great as well! A tip: order a kids burger and you will get the same as an adult portion for half the price! Also, plenty of parking, great breakfast (£12pp if ordered before the morning you want to eat), didn't use the swimming/gym facilities but they are free for guests.

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Mois	Prix moyen
janvier	75 $US
février	79 $US
mars	78 $US
avril	82 $US
mai	82 $US
juin	92 $US
juillet	81 $US
août	87 $US
septembre	80 $US
octobre	91 $US
novembre	82 $US
décembre	73 $US

di	lu	ma	me	je	ve	sa
1 $67	2 $80	3 $147	4 $112	5 $76	6 $65	7 $101
8 $67	9 $81	10 $84	11 $92	12 $76	13 $64	14
15 $67	16 $76	17 $87	18 $87	19 $76	20 $67	21 $147
22 $67	23 $79	24 $87	25 $87	26 $72	27 $65	28 $109
29 $67	30 $76

Holiday Inn Runcorn M56 Junction 12 by IHG

Prix pour Holiday Inn Runcorn M56 Junction 12 by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double (Walk-In Shower)

Chambre Standard, 2 lits une place

Chambre Standard, 1 lit double et 1 canapé-lit

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite

Chambre Standard

Avis des voyageurs sur Holiday Inn Runcorn M56 Junction 12 by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Runcorn ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $135	21 $121	22 $74	23 $67	24 $99
25 $64	26 $71	27 $92	28 $90	29 $72	30 $67	31 $101