Name: Clayton Hotel Cardiff
Address: St Mary Street, Cardiff, Gales, GB
Price range: 75 US$–454 US$ per night
Rating: 8.48

Opiniones de los huéspedes

El Clayton Hotel Cardiff recibe elogios constantes por su ubicación céntrica junto a la estación de tren y por su personal amable y servicial, mientras que las opiniones sobre las habitaciones y las instalaciones son variadas, destacando el confort junto a quejas sobre duchas débiles y problemas con el control de la temperatura.

Muchos huéspedes encontraron las habitaciones limpias y las camas cómodas, con plantas superiores que ofrecen agradables vistas de la ciudad. Algunas de las desventajas comunes incluyen camas dobles pequeñas o habitaciones compactas, ruido de la calle los fines de semana, poca presión en la ducha, habitaciones muy calurosas cuando el aire acondicionado se apaga por la noche y la falta de aparcamiento en el lugar, por lo que se utilizan aparcamientos públicos cercanos. El desayuno es frecuentemente apreciado, aunque varias reseñas lo describen como básico o caro, y el servicio en el bar o restaurante puede estar falto de personal cuando está lleno. En general, se puede esperar una estancia cómoda en la ciudad, con un confort que depende de la habitación y la época del año.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

No hay aparcamiento en el lugar; los huéspedes utilizan aparcamientos públicos cercanos, lo que algunos encuentran inconveniente o costoso. Los ascensores suelen estar ocupados o fuera de servicio, hay posibilidad de hacer el check-in de forma autónoma y el bar puede resultar básico.

Reseñas de huéspedes relacionadas

8

Wai Ping Stanley

2 jun 2024

·

Se alojó 1 noche

Very good location and breakfast was good, however, no car park and loading is a bit of difficulty.

8

Nicola

12 nov 2024

·

Se alojó 1 noche

Really nice one night stsy Super close to the train ststion,very central for everything . Bar lacks ambuence byt a decent enough meeting area before heading out.

6

Mark

3 jun 2025

·

Se alojó 2 noches

High floor number - elevators were very busy/slow - not sure if any were out of service.

8

Hiroyuki

15 ago 2025

·

Se alojó 4 noches

The Elevator did not work. It should have more updated and multiple elevators for such huge accommodations.

8

Wayne

26 mar 2025

·

Se alojó 1 noche

Only one night stay, didn’t use restaurant so cannot comment on food. Good location, parking an issue but thankfully knew my way around.

10

Elizabeth

26 jun 2023

·

Se alojó 1 noche

Clean modern hotel with attractive decor and well sound proofed considering its central location and just a few minuits walk from the main Railway Station. There was a good choice of evening meals and we had an excellent breakfast. We were also glad to discover that on booking out, we were able to leave our luggage free of charge in a safe area in Recetion and collect later after visiting the City centre .The only negative was that we were on the 6th floor and one of the lifts was out of order on our day of departure. The other lift was extremely busy so we had to use the stairs which could be a problem for a disabled person. Despite this, we would definitely stay here again and highly recommend this hotel.

8

Charmaine

7 jul 2023

·

Se alojó 2 noches

Hotel listed with "Parking available" - this is not the case. Parking is only available at local car parks and although close by this is considered to be mis-advertised. Rather, it may more accurately specify "car parks close by" or "parking available at car parks close by". Just because this is a city hotel it is not reasonable to expect, as suggested by reception, that guests understand this. Some city centre hotels do have underground/basement parking and availability of parking can be a key consideration when selecting a hotel. We were upgraded from a "standard double" room but what we experienced seemed, nevertheless, rather basic. It was not clear what was additional to what we would expect for a standard room.

10

J

9 nov 2024

·

Se alojó 2 noches

Great stay. Close to Cardiff Central and walking distance to shops and restaurants. New hotel and vary quiet, hardly knew there were other guests. Very quick electronic check in and out.

6

Leasa

7 ago 2024

·

Se alojó 3 noches

They are upfront with not having parking but seriously stretch the truth about convenient parking nearby. The train station has a very small car park with no chance of people leaving as they’ve probably gone on the train somewhere! The next closest one they recommended was .75 miles away. With luggage that’s far! (As there is not an area to drop off luggage in front of the building). Plus overnight parking is going to cost you $35 more a night. So mathematically it would have made sense to stay at a more expensive property with parking. If parking isn’t something you need then staying here isnt bad. Front desk helped get our a/c to work immediately after calling, wifi worked, room was clean. It seems like we were on a more updated floor though (floor 10) so I can’t speak to all the rooms as the other floors looked like they hadn’t been redone in a while Speaking of 10th floor I would have assumed you’d hear no noise but we could hear the party on the street til 1 am. Close to all the shops, arcades, and restaurants and train station.

6

Liam

31 may 2025

·

Se alojó 1 noche

Used self check in on arrival which was good but staff walked past several times without an hello and we also used self check out and again no goodbye. So we had zero interaction with staff which didn’t appear very welcoming. The window in the room looked into the interior of the building and into other windows so didn’t feel very private. Room has been updated since I last stayed but it still feels quite unmanaged, scuff marks on walls, toilet seat coming of the toilet etc. The whole place just needs that bit more attention to detail.

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Limpieza

Muchas reseñas elogian las habitaciones limpias y los espacios ordenados, pero varias informan de habitaciones polvorientas, baños sucios, olores desagradables o detalles descuidados.

Reseñas de huéspedes relacionadas

10

Annika

5 nov 2025

·

Se alojó 1 noche

The hotel was lovely clean plus close to the train station and easy to get to the shops

4

Terri

23 sept 2024

·

Se alojó 2 noches

For a 30th Birthday Celebration, it was really disappointing. I had contacted the hotel prior to our stay to see if there could be any added touches or if we could have 3 single beds instead of a double and this did not happen. Everything in the room was catered for 2 people staying and not 3 as paid for, inc towels, pillows, water, cups etc. The bathroom was also fairly disgusting. Filthy toilet and all around the underneath of the toilet too. Hairs in the shower/bath and generally very unclean. Really disappointed.

4

Charlie

27 jul 2024

·

Se alojó 1 noche

The a hotel as a whole wasn’t bad but my room was poor. I opened my bedroom door and was immediately met with the stench of hot fish. Yes, not the most pleasant smell as you can imagine. The bin had not been emptied from the previous person who had stayed in the room and a lobster sausage roll was in the bin with a date of a week old on the front. The smell was awful. I removed the bin from my room where they removed it but didn’t provide a replacement? Ok good start. The sides in the room were very dusty with the top of the tv I was able to run my fingers through a thick layer of dust. The towels were brand new and you could tell due to lots of white cotton being in my hair after drying off from the shower! The room itself was okay and the bed was comfy. I think with recognition of the faults with my room I would be happy as a paying customer but it seemed not much fuss was given. Overall an average stay for the price and left disappointed with my overall experience.

10

Deborah

16 jun 2025

·

Se alojó 3 noches

Excellent staff. Professional, helpful, courteous. Very clean rooms.

10

Paula

27 may 2025

·

Se alojó 1 noche

We had a lovely time in the hotel from check in to check out staff friendly, room was lovely and clean.

10

Anita

2 dic 2023

·

Se alojó 1 noche

Always spotless, always warm, always have a good night sleep, friendly and helpful, lady on reception was extremely helpful, would gladly book this hotel for more stays, can’t fault it in anyway

6

Kimberly

8 ago 2025

·

Se alojó 2 noches

Could have been better in terms of cleanliness, bathroom tub was not cleaned, room had a stuffy smell, hallways had an unpleasant smell

2

Ching Wan Wing

5 jul 2024

·

Se alojó 1 noche

This is hands down one of the worst hotels I’ve ever stayed in. It claims to be 4-star but its facilities are more like a 1-star, and certainly not worth paying more than £30 a night (I paid 4 times that amount!!). The second I opened the door to my room, the entire room stank to high heavens from the dampness. Even with AC turned on, it didn’t help the smell go away. Clearly noone has stayed or cleaned the rooms thoroughly as dust was everywhere. There was zero ventilation in the toilet. The toilet smelled so bad I have never experienced anything like it. I told the reception about the awful smell, and they acted very nonchalantly, claiming to have sprayed some air fresheners yet the smell never went away during my stay. Clearly there is bacteria somewhere otherwise there’s no way it would smell this bad. I wanted to vomit every time I entered the toilet! Not to mention, the fridge has no power so the food I stored inside has gone bad cause there was no cool air. Please send a hotel inspector to check this place cause it certainly should NOT be operating in such a dirty condition! And I think under this unlivable condition I should have been offered some kind of refund and compensation. I already told the hotel my concerns but no one wanted to take responsibility for this. This hotel has totally ruined my image of Cardiff. I won’t be coming back after this time.

10

Diane

26 jun 2023

·

Se alojó 1 noche

The room was very comfortable and modern, while the bathroom was spotless and of very good quality. Will stay there again!

4

Marie

8 ago 2025

·

Se alojó 3 noches

Well i was quite disappointed to be given a room that looks dirty, dust everywhere and hair on the floor as if the latter has not been hoovered.. Upon bringing the situation to the manager, he upgraded us to an executive room. I was again faced with a dusty room and now with a wobbly toilet seat which was later fixed but still felt same. I was very disappointed as i felt let down by the hotel knowing that we are paying quite a lot for the stay.. The really need 2 work harder on the cleanliness of the room. The staff was very warm and friendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser cómodas, algunas con vistas a la ciudad, pero muchos señalan camas dobles pequeñas o distribuciones compactas. Los problemas recurrentes incluyen duchas débiles, ruido de la calle o del pasillo, ventanas que no se abren y habitaciones calurosas cuando el aire acondicionado es limitado o se apaga por la noche.

Reseñas de huéspedes relacionadas

8

Linda

21 nov 2024

·

Se alojó 2 noches

Lifts can be annoying as you feel like you are waiting forever and when the doors open it full, this goes on and on in the mornings and it irritated the life out of me. Also the shower, it was just fixed and unable to remove it from the wall, hence not being able to rinse soap off with ease.. Staff were lovely Breakfast was good but no fried eggs!

10

Mollie

13 ago 2025

·

Se alojó 1 noche

Bed was comfy and clean , spacious room , very close to all shops and nightlife

10

Bethan

29 sept 2024

·

Se alojó 1 noche

We had an internal room and found it very Claustrophobic asked a lady in reception if we could up grade the room as I didn’t like we didn’t have much of a window. We couldn’t fault them they moved us room with no issues to a very large corner room with double windows .. so helpful the room was amazing Also had sky and coffee machine Supper clean room Would highly recommend this hotel

6

Dale

13 jul 2025

·

Se alojó 1 noche

Not worth the money . Pillow was like rock , no fridge in the room the windows didnt open . Toilet seat didnt stay up properly.

10

Barry

20 abr 2025

·

Se alojó 1 noche

Nice hotel in the middle of cardiff, and surprisingly quiet given the location Nice rooms although beds are very small

8

Macey

2 feb 2025

·

Se alojó 1 noche

Very good hotel and perfect location. Only issue we had is shower water pressure wasn’t amazing and the air conditioning didn’t work

10

Jill

31 oct 2025

·

Se alojó 1 noche

Lovely room with views across the city, comfortable bed, nice and clean. Great shower. Only cam across reception staff and they were really lovely and friendly. Would not hesitate to stay here again

6

Claire

30 mar 2025

·

Se alojó 1 noche

Booked a Deluxe Double Room for 1 night (Saturday). We were allocated a corner room on the 4th floor over looking St Marys Street and Custom House Street. The room and bathroom were clean and both very good sizes. We had complementary water, tea / coffe and very randomly 1 can of fizz and 1 two finger KitKat! The downside of the room, the windows did not shut properly therefore didn’t have a good sleep due to the nighttime economy and the amount of noise coming from the venues / streets. The air condition automatically turned off at midnight due to the hotels sustainability programme therefore the room was very hot and unbearable. Overall, given the price we paid for the room we were disappointed with not having a good nights sleep.

8

Rebecca

21 ene 2025

·

Se alojó 2 noches

Very good stay. Hotel great location and nice room. Nice staff and good bar that was reasonable. One moan was the shower. Pressure poor so wasn't much of a shower. Would stay again .

10

Ian

4 nov 2025

·

Se alojó 1 noche

The room was excellent with a lovely view over the city and river, in the distance. The staff were all so friendly, helpful and professional.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, servicial y profesional. Cuando está ocupado, el servicio puede ser lento o estar falto de personal, con fallos ocasionales como la entrada incorrecta a la habitación o una interacción descortés.

Reseñas de huéspedes relacionadas

6

Steven

6 jul 2025

·

Se alojó 1 noche

Good stay, extras purchased wasn't really worth it as was dishing out complimentary early check ins to people, but still charged us as we pre booked it. 1 coffee pod in room, so coulsnt bith have a brew. Barman rude and wouldnt apply the 15% discount we booked on beverages, in the end stormed off and said he wouldnt serve me, so manager served it no issues. So just one bad apple, but a rude one.

10

Peter

13 jul 2025

·

Se alojó 1 noche

Staff were very friendly and accommodating from the moment of our arrival until our departure. The hotel and rooms were clean and comfortable. I would recommend this hotel to anyone if staying over in Cardiff.

10

Sadie

29 nov 2025

·

Se alojó 1 noche

Excellent customer service and attentive staff.

4

Daniel

28 oct 2024

·

Se alojó 1 noche

The lifts were temperamental in that you would select floor 8 in our case and it would take you somewhere else. This happened several times and we had to use the emergency stairs. The breakfast items were not well cooked. The bacon was almost boiled. Overall the service looked understaffed amd quality of food was lacking. The room felt very cramped and the bed was not the most comfortable. We had to wait for almost an hour for toilet roll that never arrived. The reason for this was the staff were very busy.

10

Helen

22 abr 2025

·

Se alojó 3 noches

Outstanding stay. Hotel less than two minute walk from station. We were on the 9th floor with amazing views and could watch the trains from the comfort of the armchair. Excellent bar area/restaurant. The staff were all very friendly and knowledgeable of their City. Shout-out to our waiter, Liam, who gave us very good recommendations when we visited the bay area.

8

Josh

20 ago 2025

·

Se alojó 3 noches

Perfect location. Rooms being closer to train station and lively streets were surprisingly quiet. It was within walking areas you want to go for food and entertainment. The staff was very friendly and wanted to make sure our stay was good. It was very clean beds and pillows were comfortable my main priority after location and cleanliness. Love the chain.

4

Helen

18 nov 2025

·

Se alojó 2 noches

We are regular visitors to the clayon hotel and always enjoy our vist, but have to say we were very dissapointed this time around. Firstly 20 minutes late checking in which we understood as things can get busy. The next morning however we were woken by 8am with a staff member entering the room, then a phone call 10 minutes later we were woken again by the reception phoning asking to confirm our booking at which point we decided we may aswell just get up and crack on with the day. Then the next day we asked to leave our cases to which we were told it wasn't possible due to current work taking place, which would be understandable if i hadn't rung to check before hand that it would be possible to leave our luggage after checkout. This then meant we had to cancel our last day of plans as we couldn't take our luggage in the places we were meant to visit. We also had the staff members outside our door talking and laughing for close to an hour from 8am on the second morning which again woke us earlier than attended. It was a very dissapointing visit for somewhere which was a firm favourite of ours while visiting cardiff.

10

Jeremy

10 nov 2025

·

Se alojó 2 noches

Staff at reception were very helpful when the on line check in facility failed to work. The room was comfortable and quiet but some of the public areas seemed to be understaffed and a bit unkempt…but it was a very wet and busy weekend in Cardiff

10

Ian

29 oct 2024

·

Se alojó 1 noche

Fast checking, friendly service at the front desk and comfortable room!

10

Katerina

14 ago 2025

·

Se alojó 3 noches

Easy book in/out. Friendly staff. Central Cardiff. Within easy walking distance of train/bus stations. Lively area with lots to see.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente céntrico, junto a la estación de Cardiff Central, con fácil acceso a tiendas, restaurantes, el estadio y el castillo. Algunos huéspedes señalan el ruido de la vida nocturna, y el aparcamiento depende de los aparcamientos públicos cercanos.

Reseñas de huéspedes relacionadas

10

Annika

5 nov 2025

·

Se alojó 1 noche

The hotel was lovely clean plus close to the train station and easy to get to the shops

10

Suzanne

28 oct 2024

·

Se alojó 2 noches

Lovely hotel a couple of minutes walk from railway station. Very convenient for city centre restaurants, bars and shops. Would definitely stay again if visiting the area

10

Terry

22 oct 2024

·

Se alojó 3 noches

Hotel was comfortable and clean and perfectly located near the train station, the stadium, and St. Mary’s Street. Short walk to Cardiff Castle. Lots of food options nearby.

10

Cameron

27 ago 2025

·

Se alojó 1 noche

10/10 amazing hotel. Very close to the station and the city centre. Very friendly staff and very comfy beds.

10

Simon

14 jul 2025

·

Se alojó 1 noche

Friendly staff and excellent location

8

Deirdre

26 sept 2023

·

Se alojó 1 noche

Great location walkable from central train station. We were there on a Sat so note that it is very lively on the Main Street with students. Found a back street that was not as intense and had a lovely meal. 20min walk to the harbour. 5min walk to the castle.

10

Karen

31 may 2024

·

Se alojó 2 noches

Great location next to train station and shopping areas.

8

Tom

31 may 2025

·

Se alojó 1 noche

Good location for stadium, was doing hyrox event Very close to train station. A bit noisy but expected as close to city center

10

Damian

22 jun 2025

·

Se alojó 1 noche

Very close to centre

10

Katerina

14 ago 2025

·

Se alojó 3 noches

Easy book in/out. Friendly staff. Central Cardiff. Within easy walking distance of train/bus stations. Lively area with lots to see.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele ser disfrutado con buena variedad, pero varios huéspedes lo encontraron básico, seco, caro o mal repuesto. El servicio en el bar y el restaurante puede ser lento o estar abarrotado cuando el hotel está ocupado.

Reseñas de huéspedes relacionadas

10

Henning

10 abr 2025

·

Se alojó 3 noches

Probably the best breakfast in the world. Hotel was great too

10

Dean

27 jul 2025

·

Se alojó 1 noche

Breakfast was amazing staff would do anything in there power to help u. Security took the time to talk to us and asked how our day was

10

Jeanette

19 jul 2025

·

Se alojó 1 noche

The stay was excellent with a quiet room provided excellent breakfast and friendly helpful staff we couldn't have asked for more. Would definately recommend

4

Daniel

28 oct 2024

·

Se alojó 1 noche

The lifts were temperamental in that you would select floor 8 in our case and it would take you somewhere else. This happened several times and we had to use the emergency stairs. The breakfast items were not well cooked. The bacon was almost boiled. Overall the service looked understaffed amd quality of food was lacking. The room felt very cramped and the bed was not the most comfortable. We had to wait for almost an hour for toilet roll that never arrived. The reason for this was the staff were very busy.

8

Mark

29 oct 2025

·

Se alojó 1 noche

Standard business hotel close to cardiff station. Quality of the hot food breakfast buffet was disappointing.

6

RJ

13 ago 2023

·

Se alojó 1 noche

Stayed previously at the Clayton and was happy to book again. Unfortunately, things have changed for the worse. Room, in particularly the bathroom were looking very tired. Breakfast was chaos, not enough staff. Servery was not closely monitored, as items were not replenished when they ran low, but were allowed to run out. I spent a long time waiting for orange juice, bread for toast, bacon and there weren't even any plates. With a number of new hotels opening close by, Clayton needs to up their game, to be competitive.

6

i

22 sept 2023

·

Se alojó 1 noche

Reception and bar staff were great. The breakfast however was a different story altogether! The food was, to be blunt, pretty awful...overcooked eggs and beans and only just cooked sausages and bacon. Not what i expected from this hotel chain

10

Carina

7 jul 2025

·

Se alojó 1 noche

Such lovely reception staff. And the food and drinks in the restaurant was high quality & lots of choice

10

Elena

15 jun 2025

·

Se alojó 1 noche

The hotel is situated very centrally, with easy access to the city centre. The mattress is THE MOST comfortable we slept on in hotels recently! We had a very restful night followed by a nice breakfast in the restaurant with a lovely city view.

8

noreen

22 feb 2025

·

Se alojó 2 noches

Excellent. Close to train station and city centre. Parking very expensive and breakfast buffet very basic

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	87 US$
febrero	135 US$
marzo	141 US$
abril	144 US$
mayo	179 US$
junio	225 US$
julio	168 US$
agosto	118 US$
septiembre	143 US$
octubre	139 US$
noviembre	151 US$
diciembre	118 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $232	21 $171	22 $112	23 $116	24 $153
25 $76	26 $86	27 $116	28 $157	29 $117	30 $108	31 $171

DO	LU	MA	MI	JU	VI	SA
1 $75	2 $139	3 $190	4 $169	5 $92	6 $142	7 $454
8 $83	9 $110	10 $180	11 $123	12 $131	13 $236	14 $350
15 $79	16 $99	17 $233	18 $190	19	20 $207	21 $373
22 $79	23 $134	24 $190	25 $176	26 $134	27 $194	28 $223
29 $83	30 $100

Clayton Hotel Cardiff

Precios para Clayton Hotel Cardiff

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Deluxe Double Double Room

Habitación Deluxe con 2 camas individuales

Habitación Deluxe doble, 1 cama doble

Habitación triple Deluxe, 3 camas individuales

Habitación triple ejecutiva

Habitación ejecutiva doble, 1 cama doble

Reseñas de los huéspedes sobre Clayton Hotel Cardiff

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas