Name: Clayton Hotel City of London, Tower Bridge
Address: 10 New Drum Street, Londres, Angleterre, GB
Price range: 113 $US–517 $US per night
Rating: 8.6

Ce qu'en disent des voyageurs

D'après de nombreux commentaires, le Clayton Hotel City of London est apprécié pour son emplacement pratique à côté de la station de métro Aldgate East, ses chambres modernes et confortables, ainsi que son personnel accueillant. Le petit-déjeuner est fréquemment mis en avant, bien que certains clients signalent des problèmes de contrôle de la température et des incohérences occasionnelles de service.

Les plaintes les plus courantes concernent une climatisation difficile à régler, des réfrigérateurs qui ne refroidissent pas suffisamment, des pannes de télévision occasionnelles, un éclairage faible et du bruit provenant des portes qui claquent ou de la plomberie, ainsi que plusieurs signalements de chambres adaptées attribuées sans demande préalable. La propreté est généralement bonne, mais certains clients ont signalé la présence de moisissures, des problèmes dans la salle de bain, des parasites et quelques petits défauts d'entretien. L'accès en voiture peut être difficile en raison des travaux et de l'entrée en retrait, tandis que la salle de sport reçoit des éloges et que l'expérience et les prix du bar ou du restaurant suscitent des commentaires mitigés. Dans l'ensemble, cet hôtel convient aux voyageurs qui apprécient le confort moderne et l'efficacité et qui peuvent tolérer des inconvénients occasionnels liés aux chambres ou à l'accès.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Aménagements modernes avec une salle de sport appréciée et des bornes d'enregistrement automatisées pratiques. Certains notent un accès difficile aux véhicules en raison des travaux et de l'entrée en retrait, et le service/prix du bar suscite des commentaires mitigés.

Avis de voyageur à ce sujet

10

Semaj

16 janv. 2024

·

A séjourné 4 nuits

Right next to the subway extremely convenient. Customer service was amazing very friendly, very hospitable, very informative, and all together welcoming. Help me to my room with my 3 suitcases didn’t have to ask. Love the fact they have a really good gym and breakfast is all you can eat and pretty good quality. Anytime I come back to London I’ll be staying here!

10

Charndeep

5 sept. 2024

·

A séjourné 2 nuits

Really clean hotel. Comfortable rooms and well laid out. Breakfast was excellent. Had evening meal one night which was good too. Great gym as well. Highly recommend

10

Gillian

18 sept. 2023

·

A séjourné 1 nuit

Lovely hotel..good selection at breakfast. Liked the extra security in lifts having to scan room cards before it would move. Room comfortable, bathroom cleanliness not 100% but ok. Only negative bar staff very slow to serve and make drinks. Happy hour not explained or advertised properly...only 2 for 1 for the same drink! Cant order 2 different cocktails on the offer. Overall hotel lovely

8

steve

29 août 2023

·

A séjourné 1 nuit

We were out for lunch and needed somewhere to stay for the night and the Clayton was a perfect location for us. Staff amazing but drinks in the bar were way too expensive. Shower and soap etc was execellent.

8

Wendell

21 août 2025

·

A séjourné 1 nuit

Self check in and out was quick and easy.

6

Shane

22 août 2024

·

A séjourné 1 nuit

Room is fine. Check-in is done on a machine

6

Rebecca

18 sept. 2024

·

A séjourné 5 nuits

It was hard to get in the hotel at night. Chain fence around the block it is on. Hotel has no road frontage to even find it. Area not the best around hotel. They need to make a way to get into the building from the back side, especially at night.

10

David

2 juil. 2025

·

A séjourné 2 nuits

Great staff, awesome gym and very clean bathrooms

10

Daniel

20 mai 2024

·

A séjourné 1 nuit

There is a lot of construction around the entrance of the hotel and there is no parking so the suggestion would be to take the train and walk

10

Bin

5 juil. 2025

·

A séjourné 4 nuits

Excellent hotel with great location. Very close to tube station. a lot of restaurants nearby. I love the self checkin/checkout options provided. I will definitely come back again

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Généralement propre et moderne, avec de nombreux clients soulignant la propreté des chambres. Quelques signalements font état de moisissures, de problèmes dans la salle de bain, de parasites ou d'une usure mineure et d'un service de ménage inégal.

Avis de voyageur à ce sujet

6

David

27 oct. 2023

·

A séjourné 2 nuits

Good nights sleep, huge bathroom with separate toilet, huge stand alone shower, really large bathtub in a separate room, plus a sink in another room, and king bed (comfortable except for the bedbugs). TV allows casting. Really close to Aldgate East on the District line, but look out for weekend closures. Walking distance to the Tower and Tower Bridge. The room is quite dark even with all lights on. Thermostat only goes to 21.5 c and resets to 18.5 c at night so you wake up to a cold room. The shower leaks freely into the next room because there is a seal missing on the bottom of the door - I used the floor mat to seal the leak. Management took my bedbugs report seriously and promises to do fumigation, to their credit. Except for the bedbugs, the room appeared clean. The Clayton City does not front on any street! Car services must drop you off and pick you up on the back side of the block, leaving you to figure out how to find the entrance to the hotel and get your baggage there. Uber directions are wrong - two drivers were directed to a different street. And with construction and security issues some of the sidewalks are blocked. This is not a good neighborhood to wander about at night.

8

Man To

18 mai 2024

·

A séjourné 4 nuits

I stayed in this hotel in the Deluex Double Room for five days and four nights on May 14-18, 2024. The overall cleanliness of the hotel is averaged. There are obvious stains on the towel, which are basically unuseable. The size of the double bed is small, the mattress and pillow are not comfortable, very hard, and can't sleep well at night. The shower in the bathroom is not strong enough, but there is a supply of hand sanitiser, shower gel, body cream and shampoo. The front desk service is average. The receptionist's attitude is unfriendly. We didn't feel warmly treated. The hotel room service cleaners were impolite. The only thing worth adding to the front desk service is that it was supposed to be check-in at 2pm and check-out at 11am. They gave us an early check-in and lately checkout at 12 noon. Another place worth adding point is that the hotel's buffet breakfast is delicious and good. The price of the hotel is high, which is not worth on it. The overall service is only average. I believe that there should be a better choice for the same price. I believe I will choose other better hotels when I come to London next time. The sound insulation of the hotel is average, and the sound of closing other rooms is often heard from time to time.

10

steven

17 juil. 2025

·

A séjourné 5 nuits

Very clean modern. Most amazing, I counted 7 power outlets in the room, 4 on the desk; perfect for all our electronics😊.

2

mauricio

24 juin 2024

·

A séjourné 3 nuits

the bathroom was full of piss and paper when i entered the room, then pass me to a new one that had the toillet broken and ws almos imposible to flush,

10

Jamie

26 avr. 2025

·

A séjourné 2 nuits

Great location, room was quiet, in great condition and very clean. Great shower too!

10

Nhan

18 août 2025

·

A séjourné 3 nuits

Nice comfortable bed. Hotel is modern and clean.

10

Niamh

3 févr. 2025

·

A séjourné 2 nuits

Clean, quiet, in a great location for exploring London. We usually stay around Paddington but decided to change it up..would definitely return to this hotel again.

10

Alecia

27 avr. 2024

·

A séjourné 1 nuit

Very clean room, staff were extremely helpful Wonderful stay thank you.

6

Allan

23 juil. 2025

·

A séjourné 3 nuits

Unfortunately, we were awakened by a false fire alarm 4 times in the middle of the night during our stay. This led us having to climb down several floors in the emergency exit 4 times...each time, the hotel staff said "false alarm" and please go back to bed...HOW do they expect someone to return back to sleep after a disruption like that? As a token for the inconvenience, they offered a "free drink" on the house...a decent gesture, but I don't think it went far enough. More importantly, the shower had mold on the walls and crevices...gross. Better cleanliness and hygiene should be expected. Should expect better for price paid. On a positive note, the location was excellent...only a short street crossing to get to the Underground train station.

10

lisa

22 mai 2025

·

A séjourné 4 nuits

Wonderful stay with very clean rooms and easy access to the tube. Raj at the front desk was friendly and very helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et confortables, bien qu'elles soient souvent compactes et bénéficient d'un éclairage faible. Les problèmes récurrents incluent des températures élevées ou une climatisation difficile à régler, des réfrigérateurs peu performants, des pannes de télévision occasionnelles et du bruit provenant des portes ou de la plomberie.

Avis de voyageur à ce sujet

6

Emma

18 avr. 2024

·

A séjourné 1 nuit

The hotel is nice and in a good location. However the room was clean and well equipped, however the room was very warm and I was not able to adjust the temperature. In addition whilst the bed was comfortable the pillows were not. At £300 you would hope for a good nights sleep which unfortunately I did not have .

8

Kefren

15 oct. 2024

·

A séjourné 7 nuits

Very friendly staff and tube stop right outside of the door. Aldgate is an amazing area. Brick Lane, is just up the road, opening a plethora of dining options. Very well maintained and cleaned hotel. Some doors are a little hard to close, meaning you almost have to slam them. Pretty inconvenient for others. This might be nitpicking, but the biggest drawback I found was the minibar". It barely cools above room temp and this is a serious deal breaker for me. Apart from that, my 1 week stay was pretty much perfect. Didn't eat in the local restaurant so can't comment on that.

8

David

4 nov. 2025

·

A séjourné 4 nuits

Great location close to the tube which makes travel around London very easy. Staff and service are very professional. Rooms are fabulous, extremely comfortable with great facilities. Only minor criticism is the TV service which frequently malfunctioned during my stay

6

Helen

23 juil. 2025

·

A séjourné 1 nuit

There was a noise from the water system- whistling noise from the pipes - for most of the night which kept us awake. We reported it to reception who said we should have called and would have been moved rooms. We didn’t as we were already unpacked and in bed. Hopefully it is repaired soon as otherwise this is a great hotel.

6

Hector

21 sept. 2025

·

A séjourné 5 nuits

Clean room , good matress, dark curtains. Only problem is noisy slamming doors

8

Onkei

2 juil. 2025

·

A séjourné 2 nuits

Very easy to get to different places in London since it's right next to the Tube. Bed was comfortable and security was taken seriously (Room card needed for elevator access). Check-in/out was easy using kiosk. The only thing that we didn't like was the walk-in rain shower, which

8

Jose

6 avr. 2024

·

A séjourné 3 nuits

Felt safe around property at night. The only complaint I have is the terrible lighting by every single mirror in the room. As someone who likes doing my makeup this is a big deal for me.

8

Bryan Colin

29 août 2025

·

A séjourné 6 nuits

Room was a bit small for what we are used to but I think that is standard for London. Room was clean, bed was comfortable, breakfast had enough options, some staff were very friendly and helpful, it was a quieter area but still easy to get around with the underground, enough restaurants and pubs around. Overall a very nice place to stay.

8

Cliff

5 août 2024

·

A séjourné 2 nuits

Nice hotel, but the thermostat in the room could not be adjusted and the windows were not operatable. Therefore, it was very warm in the room. In fact, the temperature in the entire hotel was too warm.

4

Richard

27 févr. 2023

·

A séjourné 1 nuit

Hotel is nice enough, but television in room did not work, so got moved and of the three televisions in our upgraded room (fair play)none actually connected to the service and only one allowed chrome cast. Receptionists the next day seemed to think this was funny as opposed to anything that required an apology.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable, avec un enregistrement fluide et une assistance réactive. Cependant, les réponses peuvent être incohérentes, avec des signalements d'interactions peu chaleureuses, de problèmes non résolus, de préoccupations concernant les bagages/la sécurité et des chambres adaptées attribuées sans demande préalable.

Avis de voyageur à ce sujet

10

Hilary

9 juin 2025

·

A séjourné 1 nuit

Fabulous place to stay at in the Shoreditch area. Tons of things to do within walking distance and/or the tube. The staff was incredibly friendly and helped to check us in early. Highly reccommend!

10

Michaela-Kate

1 août 2025

·

A séjourné 2 nuits

Great service and very friendly staff. Room as expected and good breakfast offering. Will stay again. Very close to tube station.

2

Hee Un Michelle

23 juil. 2025

·

A séjourné 3 nuits

One of the worst hotels I’ve stayed at. The air conditioner barely works and will stay between 22-24. The windows do not open and it is unbelievably hot to the point where I had to check out early. The staff and manager said a refund will be given for the last night and after check out when I contacted them for the refund

4

Andrew

27 déc. 2024

·

A séjourné 3 nuits

The room was clean and comfortable. However we won’t be staying again as when I returned to collect our bags there were numerous customers luggage left unattended in reception. Then when I handed the tag over for my own luggage the member of staff available didn’t check the reference number with the luggage and tried to hand me someone else’s bags. Shocking level of security or concern for the belongings of their customers. They also took nearly two weeks to respond to my message about this on Expedia. Because of this we will not be staying here again on our return to London.

6

Rory

25 mai 2023

·

A séjourné 1 nuit

No recognition of Expedia rewards, put in an accessible room and asked to be changed but was refused.

4

Carlos

12 mai 2024

·

A séjourné 1 nuit

While the hotel's amenities are commendable, the service quality is unsatisfactory. Despite attempts to contact the front desk, there is a consistent lack of response, and requests are often unfulfilled due to staffing limitations.

10

Emil

26 juil. 2024

·

A séjourné 6 nuits

The staff was excellent!! Property was excellent, but I want to mention the staff. From the front counter to the bar and food staff, everything was excellent. Aktar - Supervisor in the bar/kitchen was just a great guy, and made our experience fantastic. His assistant, Malcom, was a gem as well. Later in the stay Filip Szaladzinski (Guest Experience) was a fellow musician, and very nice gentleman. There was one other person I wanted to mention but I didnt get her name. She was always there to greet us in the morning for breakfast. Without her, our group of 9 would be eating breakfast at other venues. She took very good care of us, and made our breakfast dining a true pleasure. Im sorry I forgot her name. Just a great experience all around. Thanks to all the staff at this great place. I HIGHLY RECOMMEND THIS HOTEL AND THE FOOD AND DRINKS.

10

Stuart

7 sept. 2025

·

A séjourné 1 nuit

A very nice, new hotel, a short walk from Tower Hill, and a few steps from Aldgate East Station. This area has transformed over recent years, and it's very accessible, with plenty of places to eat and drink on the doorstep. The hotel room was nicely decorated, with a VERY comfortable matress. Plenty of refreshments in the room, and a good shower. The breakfast was great value for money: a self-service buffet with lots of hot/cold choices. The special part of this hotel is the staff. At check in and check out, the reception staff were wonderfully charming. They made us feel relaxed, and all staff (including the restaurant staff) have been well-trained to smile and make the guests feel welcome. This can be quite unusual in London, and it was very nice to see that this important matter had not been overlooked. Congratulations to the management. My only regret is that I did not have my glasses on to read the name badges so that I could call out the special people. I got the impression that all staff would have been trained to a similar level though.

8

Sheere

15 avr. 2025

·

A séjourné 5 nuits

The only thing I will say, the property entrance is not located on an accessible by car location. We were dropped of behind the hotel, and we did not know where we were or how to get there. Thankfully a shop owner who said people have this issue told us where to go. Thats the only negative other than we we arrived, the staff at front desk did not greet us. Even though its self check in which was convenient, it’s nice to be welcomed or greeted at check in.

10

lisa

22 mai 2025

·

A séjourné 4 nuits

Wonderful stay with very clean rooms and easy access to the tube. Raj at the front desk was friendly and very helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent pour les transports et les visites, à quelques pas de la station de métro Aldgate East et à distance de marche des sites de Tower et des quartiers de Spitalfields/Brick Lane. Certains mentionnent les travaux, le dépose-passagers difficile, le bruit dans la région et l'accès limité au bord de la route.

Avis de voyageur à ce sujet

10

Gabriela

28 juil. 2025

·

A séjourné 4 nuits

Great location!

8

David

4 nov. 2025

·

A séjourné 4 nuits

Great location close to the tube which makes travel around London very easy. Staff and service are very professional. Rooms are fabulous, extremely comfortable with great facilities. Only minor criticism is the TV service which frequently malfunctioned during my stay

10

Louis

19 sept. 2024

·

A séjourné 4 nuits

Great boutique hotel. Not thrilled about the early check in fee but great location and space. Staff was friendly. Would definitely come back. Neighborhood is not the greatest and no parking in front of the hotel. Stay with a family of four and it felt great.

8

Andrew

22 juin 2025

·

A séjourné 2 nuits

Modern hotel convenient for aldgate east tube station. Good selection of restaurants nearby.

8

Taedmary

24 févr. 2024

·

A séjourné 5 nuits

Great location, right next to a train station, bus stop. Great dining options around easy to get around only con is there was construction going on right in front of the hotel, but otherwise it was great.

8

Colin

30 avr. 2025

·

A séjourné 4 nuits

Property and staff are outstanding. Food was ok, breakfast is their best meal by far. I’d say the only real drawback is the area as it’s a bit noisy, I was 8 floors up and could hear a street party. Hotel is clean as well.

6

Rebecca

18 sept. 2024

·

A séjourné 5 nuits

It was hard to get in the hotel at night. Chain fence around the block it is on. Hotel has no road frontage to even find it. Area not the best around hotel. They need to make a way to get into the building from the back side, especially at night.

10

Stuart

7 sept. 2025

·

A séjourné 1 nuit

A very nice, new hotel, a short walk from Tower Hill, and a few steps from Aldgate East Station. This area has transformed over recent years, and it's very accessible, with plenty of places to eat and drink on the doorstep. The hotel room was nicely decorated, with a VERY comfortable matress. Plenty of refreshments in the room, and a good shower. The breakfast was great value for money: a self-service buffet with lots of hot/cold choices. The special part of this hotel is the staff. At check in and check out, the reception staff were wonderfully charming. They made us feel relaxed, and all staff (including the restaurant staff) have been well-trained to smile and make the guests feel welcome. This can be quite unusual in London, and it was very nice to see that this important matter had not been overlooked. Congratulations to the management. My only regret is that I did not have my glasses on to read the name badges so that I could call out the special people. I got the impression that all staff would have been trained to a similar level though.

10

Daniel

20 mai 2024

·

A séjourné 1 nuit

There is a lot of construction around the entrance of the hotel and there is no parking so the suggestion would be to take the train and walk

8

Jacqueline

8 août 2023

·

A séjourné 2 nuits

Quick access to underground but Adelgate did not have a lift so it was a bit difficult. The area around the hotel felt a bit sketchy.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour son choix et sa qualité. Les autres expériences culinaires et au bar sont mitigées, certains trouvant la nourriture moyenne ou froide et les boissons chères.

Avis de voyageur à ce sujet

10

Adam

24 mai 2025

·

A séjourné 1 nuit

Excellent all round and breakfast was particularly good, great selection

10

Valérie

14 août 2025

·

A séjourné 4 nuits

Various breakfast food options, clean and comfortable room, excellent service!

10

Gillian

18 sept. 2023

·

A séjourné 1 nuit

Lovely hotel..good selection at breakfast. Liked the extra security in lifts having to scan room cards before it would move. Room comfortable, bathroom cleanliness not 100% but ok. Only negative bar staff very slow to serve and make drinks. Happy hour not explained or advertised properly...only 2 for 1 for the same drink! Cant order 2 different cocktails on the offer. Overall hotel lovely

10

Corinne

26 juin 2025

·

A séjourné 4 nuits

Excellent breakfast. Friendly staff at reception. Comfortable room and bed

8

steve

29 août 2023

·

A séjourné 1 nuit

We were out for lunch and needed somewhere to stay for the night and the Clayton was a perfect location for us. Staff amazing but drinks in the bar were way too expensive. Shower and soap etc was execellent.

8

Colin

30 avr. 2025

·

A séjourné 4 nuits

Property and staff are outstanding. Food was ok, breakfast is their best meal by far. I’d say the only real drawback is the area as it’s a bit noisy, I was 8 floors up and could hear a street party. Hotel is clean as well.

8

Christian P

27 juin 2025

·

A séjourné 2 nuits

Great location, walking distance to Brick Lane and easy access to the Tube. Easy check-in and check-out. Breakfast was good with a lot of options.

10

Stuart

7 sept. 2025

·

A séjourné 1 nuit

A very nice, new hotel, a short walk from Tower Hill, and a few steps from Aldgate East Station. This area has transformed over recent years, and it's very accessible, with plenty of places to eat and drink on the doorstep. The hotel room was nicely decorated, with a VERY comfortable matress. Plenty of refreshments in the room, and a good shower. The breakfast was great value for money: a self-service buffet with lots of hot/cold choices. The special part of this hotel is the staff. At check in and check out, the reception staff were wonderfully charming. They made us feel relaxed, and all staff (including the restaurant staff) have been well-trained to smile and make the guests feel welcome. This can be quite unusual in London, and it was very nice to see that this important matter had not been overlooked. Congratulations to the management. My only regret is that I did not have my glasses on to read the name badges so that I could call out the special people. I got the impression that all staff would have been trained to a similar level though.

8

Nuala

2 mai 2024

·

A séjourné 1 nuit

Everything was perfect, however breakfast just ok

10

Nyree

27 juin 2025

·

A séjourné 4 nuits

I didn’t enjoy the breakfast but everything else was great

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	177 $US
février	196 $US
mars	236 $US
avril	261 $US
mai	252 $US
juin	319 $US
juillet	574 $US
août	233 $US
septembre	319 $US
octobre	262 $US
novembre	253 $US
décembre	256 $US

di	lu	ma	me	je	ve	sa
1 $164	2 $335	3 $517	4 $495	5 $271	6 $207	7 $260
8 $172	9 $282	10 $401	11 $440	12 $265	13 $220	14 $284
15 $181	16 $269	17 $494	18 $479	19 $271	20 $251	21 $330
22 $185	23 $270	24 $352	25 $382	26 $310	27 $341	28 $367
29 $187	30 $301

Clayton Hotel City of London, Tower Bridge

Prix pour Clayton Hotel City of London, Tower Bridge

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Deluxe Double Double

Chambre Double Deluxe

Chambre Double Exécutive

Suite Junior

Avis des voyageurs sur Clayton Hotel City of London, Tower Bridge

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $412	21 $485	22 $246	23 $209	24 $277
25 $160	26 $113	27 $350	28 $300	29 $209	30 $191	31 $231