guestified LIYANA Hotel

Unfortunately I did experience a few problems. On my arrival I had been told the wrong room number so therefore the access code didn’t work. I had to contact the customer service and was moved to another room. On my final day there was no water in the taps at all in the afternoon and I had to contact customer services again who put me through to the manager. He advised me to wait until 7pm which I did and there was still no water. I was then given the option of moving to a different hotel which I accepted so I had to pack up everything and walk to the other hotel and check myself in again as there are no staff on site of course. I was offered a free breakfast for the inconvenience but didn’t accept as I was eating with my relatives in Ratingen. The staff were very kind and apologetic but the experience was not especially relaxing. My mobile phone bill will be huge because of the number of calls I have had to make to resolve the problems I encountered

Property was clean, spacious and adequate. Beds were comfy and we had what we neeeded.

Nothing to comment absolutely fantastic

Nice and clean place to stay

We were pleasantly surprised with this room. It was small, but well kept with all the amenities we needed. It was secure although the window on our third floor room didn’t quite function properly. It would have been nice to have a fan in the room as it gets warm. There is no elevator and it is 5 rooms per floor. Watch your head as you go down as it has a low stairwell. It has nice modern decor. There was strong cigarette smell as we left in the morning, but none overnight. Wish they had these hotel options worldwide! Price was amazing! Highly recommend !