Charles Hope Liverpool

The apartment is really nice and had a nice view of the dock. Very clean. We had some issues checking in as the key was not there at first. Also the apartment was very warm. 26c when we arrived. Keeping the windows open at night meant the outside noise kept you awake.

Second time staying in this property, but the experience was very different this time. Property was on 8th floor at side of building, so the view was of the building next door and the stadium. View was OK, flat was spacious. When booking there is no choice or indication of which flat you will get, so I would not stay here again. Many issues, some of which were resolved during the stay, some of which were not. Don't expect to be able to cook in this flat. The kitchen lacked a full set of cutlery, there was one tumbler, no kitchen knives, no tea towel, no oven gloves. Multiple requests got me a teatowel and some cutlery, but the glasses and kitchen knives never arrived. The property was not clean. There was cutlery left in the dishwasher that was encrusted with dirt, the dishwasher was not clean - looks like it had been there for a while due to the bad smell. Dishwasher was cleaned during my stay after I complained (twice). Other rubbish included dirty tissues and a used hairbrush under the bed which I found when the bedroom started to smell bad. The throw on the sofa was dirty and stained, so I had to put it through the washing machine. The curtain rail ni the bedroom was broken (notified but not fixed) and the panel above the oven was broken and fell on the floor. You will need to buy toilet roll, they provided one roll per week.

Apartment was great the only slight problem was the heating was turned up to 27 degrees so it took forever to cool down. I would 100% stay here again

Really nice place in the Centre of liverpool

Great location and a very pleasant and place to stay