Four Points by Sheraton Point Edward Sarnia

Excellent room Restaurant Beautiful pool

Located on first exit after clearing C&BP. Very nice hotel with excellent pool and gym, bar and restaurant. Near parks and beach on Lake Huron and St. Clair river.

The Sheraton in Sarnia is always a nice place to stay. It is a very clean environment, the pool has good hours 6am-11pm, there is also a 24/7 gym. The staff are very helpful (I walked out and forgot my key card but they were able to let me back into my room without a hassle). The staff was also knowledgeable about the events going on in the area. (I went for a revelree music festival). They also have a Boston pizza that’s usually open until midnight. During my stay the bands I came to see were also staying at this hotel, and I saw them at the bar in BP which was really cool! Didn’t bother them tho bc I know they want to enjoy their stay too. It was just overall a nice stay! I would definitely say it’s fairly priced stay for the amenities and level of cleanliness. Everything was in working order durring my stay.

Very nice pool. Clean and comfortable stay.

Clean and new rooms, excellent customer service and huge and amazing pool.

The hotel was ok but amenities listed are inaccurate. We paid extra money for the hot tub but upon arrival, realized it does not exist. Misleading and disappointing. Expensive for the same quality as other hotels.

Nice to have a restraunt and the pool. We used both

It was a nice stay. It was an in town getaway for me and my wife and we booked this hotel mainly for the pool. When we got there the pool was closed. That was extremely disappointing. Other than that the room was very clean and nice. Staff was great.

Happy hour, pool and food all good. Was hoping for a tub

Nice hotel, staff, and good gym

Very clean

The balcony wasn’t cleaned (cigarette butt and McDonald’s cup), but the room was otherwise well kept - clean and nice decor, good amenities. Could use a bit more overhead lighting :), but the balcony helped with that in the morning. I would also take a bit of room in the main area and give it to the bathroom (very tight), but nothing was a dealbreaker. I’d stay again if the price doesn’t skyrocket (as they sometimes do).

Check in was quick. Hotel is clean and safe. Staff is friendly and helpful. Hotel is close to the bridge and cross border shopping.

Hotel has been refurbished and was a nice, clean and comfortable hotel in Sarnia.

So clean! Very friendly staff at check in. I didn't want to leave!

Lovely hotel upon check in but when I went to use the pool, there was garbage, hair and filth all in the pool. The elevators weren’t clean either, had melted ice cream all on the floor and the buttons, when I went to the front desk to let them know- they seemed confused and upon check out 4 hrs later, the ice cream was still all over the elevator. For these reasons I wont be back and won’t be recommending this hotel to anyone. Very gross and disappointing.

Nice newly renovated property with large clean rooms, excellent daily cleaning service and very comfy beds. Highly recommend.

All about this hotel was amazing! The only two things I cld see amelioration was the shower, there were several hairs in the shower and the bathrooms are veryy small.

The pool area was extremely hot, it made it almost unbearable for parents to watch kids in the pool and was u healthy especially for those with asthma. The front concierge forgot to provide the breakfast coupon which I was not told anything other than to attend at the Boston pizza. This led to me walking out of the restaurant and getting stopped to pay. I had to get the coupon from the front desk and provide the waiter. It was very noisy with the hallways and people above my room. Lastly there was what looked like boogers behind the bathroom door in my suite

Extremely clean and spacious room. Excellent amenities.

Friendly staff, very fast check-in, nice room, comfortable beds.

Fave hotel. Suits are real nice. Jr suits face the blue water bridges. Nice at night.

Easy check in and out. Front desk staff was very welcoming. Rooms were all recently renovated so were very spacious and nice. Beds were uber comfortable. Would definitely stay again.

The staff at the front desk were lovely and accommodating. The bed was comfortable and the room well appointed. But it was very dark and humid. The pillows and bedding seemed wet and even with the AC on, the humidity didn’t seem to change. Lots of hall noise.

The bathroom layout was poorly designed, with the toilet positioned perpendicular to an oversized vanity and sink, making the sink nearly unusable and forcing us to stand at an uncomfortable angle. The cramped setup also made it difficult to get in and out of the shower, change, or move around comfortably. This significantly affected our ability to get ready together during what was meant to be a romantic getaway. Having stayed at many hotels we were surprised by this level of inconvenience. For a bathroom in a King room, it was disappointing and ultimately made the stay less enjoyable than we had hoped. Unfortunately, based on this experience, we would not choose to return. a romantic getaway.

Very less light in the room and washroom was too small

We arrived to the Point Edward hotel on July 1 from the U.S. This happened to be Canada Day. Upon check in, the reception clerk let us know that there was music and fireworks happening in the Centennial Park nearby. The park is a good distance walk from the hotel but there was street parking closer if you wanted to drive. We did not dine at this hotel as we were only there for one night, but the had a Boston Pizza Restaurant that had dining in the evening and breakfast in the morning. Meals were not included in our stay. The hotel pool was spacious and clean and had plenty of towels and chairs. The fitness center had a couple cardio machines, some more common machines you'd find in gyms. There were 4 pieces (leg press, leg extension, a chest press, and one I can't remember). There was also a dumbbell rack, adjustable benches,mats, a water dispenser, and cleaning materials. We are a family of 5 so we need an extra bed in our stays and they were able to accommodate us with a room with a sofa bed. Staff offered to make up the bed for us if we wished. I thought this was a nice touch. The only complaint and the reason I deducted a star was our room was right next to an equipment room that made a whooshing sound (kinda sounded like pigeons) for about 2 seconds and it happened about every 30 seconds to a minute. It was continuous for the duration of our stay. My kids kept asking what it was every hour. Thank goodness we had brought ear plugs to help with sleeping.

Weird shower. There’s some kinda catch at the front of the shower that led to the tub filling up with dirty water so your feet are covered

Extremely clean and spacious room. Excellent amenities.

Room we were in was very close to elevator and it was very noisy all night.

Friendly staff, very fast check-in, nice room, comfortable beds.

My suite had water leaking from the shower light as well as the vent above the toilet. I had to keep calling them to send someone to help fix it but I guess they never had anyone able to come besides a guy with a mop. I was worried about an electrical fire happening so we never used the shower. When it started leaking above the toilet at 11 pm we had to switch rooms. They didn't have a suite on the same floor so we had to downgrade and move everything a few doors over, which was a pain with a newborn. We were all exhausted and had to wait a long time for them to figure out what room we could have and bring us a key. It wasnt the experience I had hoped for and since I booked with another company and not directly with the hotel they couldn't refund me or even just give me a partial refund for the downgraded room. They gave me free breakfast, which had great food but only 1 waitress working there and it took over an hour to get everything ordered and delivered. Hotel has potential and looks great in the lobby, but clearly they have issues going on and maintenance working there ( holes everywhere and tarps up).

Very nice design of the rooms. The renovation was a success! Our room had a great view of the gardens. We enjoyed our breakfast! Many options to choose from. We would definitely come back to this hotel and recommend it to family and friends.

Kim at front desk was amazing. All staff were very friendly property is spotless.

I walked in to check in approximatly 8pm and I stood at the counter for 5 minutes while the staff behind the counter was sitting down and texting on his cell phone. The phone rang which made him have to get up so while he was up he got me checked in

The staff was amazing and helpful! They were kind made me feel welcome, it was a rare occurrence when I've gone to hotels.

Reception was most courteous; the room was spotless; the rate and location were particularly good for my needs.

Property was good and clean. Most staff were friendly . However, staff at check in specifically Brandy was incredibly rude. Felt like we were a burden to even be staying there. We ran into an issue and instead of trying to be helpful made comments such as “if I’m not here for your next stay you’ll know why” implying she could be fired. I wasn’t asking for her to do anything beyond her job and I wasn’t hostile just asking for assistance to resolve the issue. Overall we avoided the desk after that and likely won’t stay again. It’s a shame when you have one staff member like that who ruins the experience.

Check in staff was unwelcoming

The room neat and tidy, Kim was excellent for my check in very helpful friendly and knew her stuff.

Located on first exit after clearing C&BP. Very nice hotel with excellent pool and gym, bar and restaurant. Near parks and beach on Lake Huron and St. Clair river.

Great access to USA border

Hotel is conveniently located to the waterfront park. Comfortable stay and all amenities are up to date to use. We enjoyed our stays. Kids had fun in the swimming pool.

Check in was quick. Hotel is clean and safe. Staff is friendly and helpful. Hotel is close to the bridge and cross border shopping.

Bed very comfortable. Not the slabs of the past. Good access to the surrounding municipality.

Nice clean rooms and close to the casino

Easily assessable to highway.

Great area!

Clean room awesome location

It was nice, near the water, and the staff were very helpful

Breakfast was great but it’s a restaurant so it’s not included with your room

I liked everything. But last time we were there we went for breakfast. The eggs were not what we had asked for. This time they were short a server had to wait 45 min for our breakfast and even though we told them that we weren't satisfied last time .Again the egg's were not done as we asked. We just wanted was to have our eggs cooked through no juice solid . So going forward we won't do breakfast

I liked that they have a nice restaurant and I did enjoy dinner and breakfast.

On-site restaurant was great, not many options around the property for food but we were very happy with the breakfasts and dinners at the resto.

We picked this hotel for the pool and restaurant. The restaurant was not open very disappointed after a very long drive.

This is a lovely example of a 3 star hotel. Friendly staff front desk and cleaning staff. The restaurant wait staff were excellent. Very clean common areas and rooms. The breakfast menu and food were very good. The restaurant becomes a Boston Pizza at night. I personally found the food on the supper menu inedible. The Caesar Salad was drowning in dressing - more soup than salad. The pizza had no taste and the crust was too tough to eat. I would recommend going elsewhere for supper.

Was a great hotel. Very clean, and helpful staff. Boston pizza within the hotel was great as well!

We originally booked this hotel because they had a bar/restaurant. It was opening the day after we left due to construction. However, the hotel has been upgraded and was a wonder stay!

Quiet room, great pillows, spacious shower and great scent to body wash. Chose to buy the “breakfast included”. It’s to a sit down restaurant with a menu, that allows only one item selection(eggs, meat toast and hash browns). Asked if we could substitute, was told no. So definitely would just do the room

Staff was friendly, one bedroom suite was spacious and clean. Our room was right infront of the elevator and thankfully we didnt hear anyone outside of our door. Minor issue is their toilet paper really sucks. The restaurant attached is nice and breakfast was good.