Name: Hilton Auckland
Address: Princes Wharf 147 Quay Street, Auckland, Región de Auckland, NZ
Price range: 161 US$–390 US$ per night
Rating: 8.58

Opiniones de los huéspedes

En el Hilton Auckland, los viajeros destacan la excelente ubicación frente al mar, junto a las estaciones de ferry, la facilidad para ir caminando a restaurantes y lugares de interés, el personal amable y las vistas panorámicas del puerto. A menudo se elogian el desayuno y la restauración en el establecimiento por su calidad y variedad.

Las habitaciones son generalmente cómodas, con balcones y buenas camas, y algunas ofrecen baños grandes, aunque varios huéspedes encontraron algunos aspectos anticuados, se encontraron con problemas de mantenimiento o notaron ruido de los ferries y la actividad cercana. Un punto recurrente es el atraque de cruceros junto al hotel, lo que puede bloquear las vistas y aumentar el ruido; la comunicación al respecto varía. Otros inconvenientes señalados incluyen el aparcamiento de pago solo con valet parking, ocasionales retrasos en el check-in y cierres esporádicos de la piscina. Espere una estancia bien ubicada frente al mar con un servicio cálido, teniendo en cuenta algunos compromisos prácticos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones incluyen una pequeña piscina al aire libre y un gimnasio, con algunos informes de que la piscina está cerrada o la terraza es ventosa; el aparcamiento solo con valet parking es común y a menudo se considera caro. El bar y el restaurante del hotel reciben comentarios positivos.

Reseñas de huéspedes relacionadas

4

Kristine

27 nov 2025

·

Se alojó 2 noches

The room was beautiful and very clean and the breakfast was amazing but we were not told the pool would be out of service and there was Jacksd

10

Mark

24 ago 2025

·

Se alojó 2 noches

Property was great and staff was very friendly and helpful. The only negative is that the only parking option is valet. The valet team were terrific but it's overpriced of it's not included and a bit of a hassle.

8

Cynthia

9 feb 2024

·

Se alojó 3 noches

Nice quiet location with lovely views and big decks. The staff is quite nice and welcoming. The bar is quiet and there is outdoor seating in a lovely setting. It’s a little inconvenient to services (a 3-4 block walk to coffee, pharmacy, etc.). If you need a cab, I recommend Uber since the cabs weren’t reliable, but Uber drivers are usually waiting nearby. Gym was small but serviceable. The pool is quite small.

10

Michael W.

26 dic 2024

·

Se alojó 1 noche

Das Haus punktet allein schon mit seiner besonderen Lage am Ende der Wharf und somit direkt am Meer. Wir wurden sehr freundlich begrüßt und konnten die Formalitäten schnell erledigen. Das Gepäck wurde auf unser Zimmer gebracht. Beim Eintreten in das Zimmer fiel unser Blick durch die große Fensterfront direkt auf den Hafen. Diese Zimmerbuchung hat sich gelohnt und ist sehr zu empfehlen. Das Zimmer war sehr ansprechend eingerichtet. Für die Gäste waren Bademantel und Hausschuhe bereitgelegt. Es gibt einen kleinen beheizten Infinity-Pool und Fitness-Geräten. Das Frühstücksbüffet bietet eine reiche Auswahl. Die Lage des Hotels ist sehr gut, so dass viele Sehenswürdigkeiten und gute Restaurants fußläufig erreichbar sind. Es war eine sehr schöne Zeit im Hilton Hotel Auckland.

8

Rebecca

7 dic 2024

·

Se alojó 2 noches

Nice weekend visit. Great breakfast. Pool deck cold and windy and gym very basic.

8

Janine

18 dic 2025

·

Se alojó 2 noches

Great Location. Just wish we had known ahead of our stay that the pool was closed.

10

Nasim

12 sept 2024

·

Se alojó 3 noches

It was a great water front property, walking distance to ferry building and Queen street. Rooms were large with a balcony

10

Jennifer

29 nov 2024

·

Se alojó 2 noches

I enjoyed a wonderful view onto the Auckland harbor. The gym and pool were clean and well maintained.

10

Cathleen

16 jul 2024

·

Se alojó 4 noches

Really appreciated excellent Valet service.

10

eric

3 abr 2024

·

Se alojó 4 noches

Fish restaurant has a unique location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias, pero varias reseñas mencionan problemas como baldosas sucias o agrietadas en el balcón, moho o manchas en los baños y, ocasionalmente, cristalería sucia.

Reseñas de huéspedes relacionadas

6

Don

15 ene 2025

·

Se alojó 2 noches

Initial room had sink drain problem and tile floor dirty. Had to get a different room

10

Sharad

8 jun 2025

·

Se alojó 1 noche

Very clean, very comfortable and all staff that we dealt with were very helpful and friendly. We will definitely be back. Excellent harbour views.

6

Cynthia

21 feb 2025

·

Se alojó 4 noches

Property was a bit tired looking especially for the price point. It needs a renovation. Mold in grout in shower, etc. Be sure you understand that any room that doesn’t face the water, is not a city view but rather a view of an apartment which = closed curtains all the time. Very convenient if you are cruising given its proximity to the port.

10

Lisa

23 nov 2025

·

Se alojó 2 noches

The location was great. The room was clean and large and the bed very comfortable

4

Jessica

21 ago 2025

·

Se alojó 1 noche

Balcony was absolutely filthy when we checked in, it was clearly not cleaned for days or weeks. Disgusting to see rubbish and poop when looking out at the harbour. Bathroom had stains around the bath faucet. Breakfast buffet had very few dairy free options and the food signs were inconsistent with the allergy info, which could be dangerous if you had severe allergies. My husband ordered the pancakes and said they were good, fried eggs and bacon were fine. Soy milk was freely available. Service was fine. Condition of room was a bit old and tattered. Bed was comfy and big. Be aware that you will be able to hear quite loud ferry horns at all hours, rooms are not soundproofed. They woke me up early in the morning. I was not informed about works at the hotel until I checked in. Hilton blamed hotels.com who I booked through, however the responsibility sits with Hilton to ensure it is clear to guests at the time of booking, and it was not despite them being planned works. Works were noisy both in the room and more so on the balcony. I would not have booked the room if I knew. Assistant manager Catherine tried really hard to make up for the issues but a free drink at the bar or a complimentary brownie - which was apparently sent to our room but we didn't receive it - doesn't make up for the poor experience.

8

Kristina

11 ene 2026

·

Se alojó 2 noches

We really enjoyed our stay at the Hilton. The room was very comfortable and beautiful. We loved the extra large balcony and view of the ocean. The room was clean. The bathroom was super nice. The staff was helpful and caring.

8

Lilian Lup-Yin

28 nov 2025

·

Se alojó 2 noches

Some glasses from the cabinet not thoroughly cleaned.

8

Bart

11 feb 2024

·

Se alojó 1 noche

Hotel located on the water so great views from rooms, bar and restaurant. We enjoyed having drinks on outside deck areas watching the boats go by. Our room was a little dated but clean and spacious. Easy walk to restaurants and shopping.

4

Tina

19 oct 2025

·

Se alojó 1 noche

Shower had about 5 drops coming out - terrible. Bathroom wall tiles around bath dirty. No basics like plates or cutlery. No small kitchen sink - had to use bathroom for glass of water. Harbour views blocked by cruise ship - no notice given that would be the case. Staff lovely.

2

Jan

18 feb 2024

·

Se alojó 3 noches

Alles wirkte alt. Das Badezimmer war schmutzig. Die Fugen waren z. T. Mit Schimmel überzogen. So sah es auch auf dem Balkon und am Pool aus. Im Restaurant oder an der Bar mussten wir mehrfach sehr lange warten auf Getränke. Selbst das Frühstücken war nicht schön, da zunächst eine Warteschlange überwunden werden musste. Kaffe aus der Maschine wurde extra berechnet. Die Wartezeit für Kaffe war zum Teil über 20min. Der Kaffe kam erst zum Ende des Frühstücks. Zum Glück gibt es bessere Alternativen.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas, con balcones y vistas al puerto o a la ciudad, y muchos destacan las camas muy cómodas y algunos baños grandes. Los inconvenientes incluyen una decoración anticuada en algunos lugares, problemas con el control de la temperatura, enchufes limitados junto a la cama o televisores antiguos, y ruido de los ferries o la actividad exterior.

Reseñas de huéspedes relacionadas

6

Laura

16 ago 2025

·

Se alojó 1 noche

Great location, hence we picked this hotel. Check in was at 3pm. We waited around until this time, headed in only to be told our room wasn’t ready! Had to wait until 4pm to even get into the room. The hotel staff called when ready which was convenient. This made our evening unnecessarily rushed as we had to be out at an event soon after. Hotel itself is nice, the rooms are fairly outdated and drabby. Given the price, I would have expected better condition suites & better service. Much nicer hotels available for half the price in Auckland.

10

Starajean

14 ago 2025

·

Se alojó 1 noche

Extremely comfortable bed. Room was perfect, the balcony was just as big as the room.

10

Tamilyn

4 mar 2024

·

Se alojó 3 noches

Rooms pick up lots of outside noise

4

Stephen

19 ago 2024

·

Se alojó 2 noches

The curtains were broken which made it difficult to shut the light of the Hilton sign out. The toilet moved because to was not properly attached to the wall. There was a lot of noise that made impossible to sleep. So between the light flooding the room the noise and the bed being extremely soft with pillows that were to high, we had limited sleep.

8

Laura

28 mar 2025

·

Se alojó 1 noche

Absolutely lovely but my room was very hot and it wasn’t easy to figure out the air con situation

10

Michael

4 dic 2025

·

Se alojó 2 noches

The bed was one of the most comfortable beds we have ever encountered in hotels. Very nice

10

Joan

2 dic 2025

·

Se alojó 2 noches

We had a king room with a view of the harbor. Enjoyed watching the ferries come and go. The room was attractive and comfortable. The main room was rather small, but the bathroom was very large. The breakfast was wonderful, with a wide variety of very high quality items. The breakfast was a buffet, and the servers would bring specialty drinks like lattes.

8

Peter

17 ago 2025

·

Se alojó 5 noches

Heating & Cooling in rooms not the best hard to get correct temperatures, drains in showers are very smelly, rooms need to have normal coffee available not everybody likes pod coffee

8

Craig

4 ago 2025

·

Se alojó 1 noche

Great location, excellent deck space, small bathroom though

8

Barry

2 may 2024

·

Se alojó 1 noche

Room was clean and staff excellent. Only needs a couple of things power point on both sides of bed and a tv that can be streamed to ( bit dated) otherwise no complaints nice hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, profesional y servicial en recepción y conserjería. Sin embargo, varios huéspedes informaron de un check-in lento o retrasado, ocasionales problemas de comunicación o un servicio de desayuno inconsistente.

Reseñas de huéspedes relacionadas

8

Victor

23 feb 2024

·

Se alojó 2 noches

Beautiful property and helpful staff. Got there early and room promised at 3pm but not available until 545. Luggage not delivered as promised.

6

Masayo

10 nov 2025

·

Se alojó 2 noches

到着時、チェックインの時刻を過ぎても部屋の用意が出来ていなくて、1時間以上待たされた。

10

Jeff

3 feb 2026

·

Se alojó 1 noche

Staff warmth and professionalism, facilities and accomodations and location in the harbour.

6

Penny

5 dic 2022

·

Se alojó 19.330 noches

It was disappointing to pay the rate we did for our room, and it wasn’t ready at check-in time. We then had to follow up with staff to get access to our room after 40mins so we could get ready in time to be at the event we had come to Akld for.

10

richard

18 sept 2025

·

Se alojó 4 noches

Wonderful hotel. Great staff!

10

Victoria

3 sept 2025

·

Se alojó 1 noche

Location is perfect. Staff went above and beyond. Always a good stay

6

Rob

3 ago 2025

·

Se alojó 1 noche

Check in was slow, had to wait in a long que with only 2 staff on. They refused to honor the free breakfast even though I could show them it was included in our confirmation. Otherwise, great room with a great view out to the harbour.

10

Kevin

10 feb 2026

·

Se alojó 1 noche

Super helpful and courteous staff.

10

Mario

1 feb 2026

·

Se alojó 2 noches

The staff was extremely friendly and helpful.

4

Benjamin

7 nov 2023

·

Se alojó 1 noche

We arrived late at night. Efpost was “unavailable”. The check in was long and tedious. We’re required to leave a bond in credit card but efpost is not working ? Staff focus only in complying with the hotel procedures, not in offering the customers solutions. Breakfast was overcrowded and understaffed. We’ve waited 25’ for a (paid) coffee that never arrived

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación frente al mar en Princes Wharf es un punto destacado constante, con fácil acceso a pie al CBD, restaurantes, tiendas y ferries; conveniente para los pasajeros de cruceros. Algunos señalan que las vistas pueden verse bloqueadas en los días de crucero y que puede aumentar la afluencia de gente.

Reseñas de huéspedes relacionadas

6

Cynthia

21 feb 2025

·

Se alojó 4 noches

Property was a bit tired looking especially for the price point. It needs a renovation. Mold in grout in shower, etc. Be sure you understand that any room that doesn’t face the water, is not a city view but rather a view of an apartment which = closed curtains all the time. Very convenient if you are cruising given its proximity to the port.

10

Michael

17 oct 2025

·

Se alojó 2 noches

Great stay in a lovely hotel in a tremendous location.

10

Laura

23 mar 2025

·

Se alojó 1 noche

Amazing. We sailed on Celebrity - the ship docks right next to the hotel!!!!

10

Catharine

18 abr 2025

·

Se alojó 3 noches

Great central location. Could walk to everything we wanted to do and see.

10

Gregory

12 ene 2025

·

Se alojó 2 noches

Perfect location for local sightseeing

8

TIMOTHY

4 may 2024

·

Se alojó 4 noches

Right on the big cruise ship dock, so the natural view, though very good, was frequently blocked by the ships. Large crowds at times as well when boarding was taking place.

10

Hamish

16 nov 2025

·

Se alojó 3 noches

Great location with great views

8

??

31 dic 2024

·

Se alojó 6 noches

This hotel has a very unique harbour view in Auckland. It's location is very convenient to explore other parts of Auckland by ferry or other ground transportations. Concierge service was very helpful in terms of planning where to go around the town.

10

Clarence

18 dic 2024

·

Se alojó 1 noche

Convenience to ferries, water

10

edward

24 ene 2025

·

Se alojó 1 noche

Lovely views over Auckland harbour, a short walk to the marina where there are lots of bars and restaurants.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es frecuentemente elogiado por su variedad, calidad y vistas al puerto, y el restaurante y bar Fish del hotel reciben comentarios positivos. Algunos huéspedes encontraron el desayuno decepcionante o los platos fríos, notaron cargos adicionales por café especial o experimentaron un servicio lento en el restaurante.

Reseñas de huéspedes relacionadas

6

Bradbury N

26 nov 2024

·

Se alojó 4 noches

The restaurant needs help, staffing and understanding orders is crucial to good customer service. Most all breakfast food was cold or not completely cooked. We also tried an evening with drinks and appetizers, but the wait, while others were being served was another example of poor restaurant service.

8

Gilad

21 feb 2025

·

Se alojó 1 noche

The Hilton Auckland Hotel is a beautiful property that offers a memorable experience. My wife and I stayed there for one night before embarking on a cruise, and the location couldn't have been more convenient, with the cruise ship docked just beside the hotel. The hotel's decor is elegant, and our Harbour Plus room, which provided breathtaking views of the harbour, was beautifully appointed with all the amenities we could need. While breakfast was included, I found it disappointing that they charged extra for a cappuccino—this felt a bit petty. Additionally, the breakfast buffet could use some improvement; we had to remind the staff several times to replenish the offerings. I also experienced a long wait of 40 minutes for an omelette, which did not meet my expectations for timely service. Overall, our stay was enjoyable and convenient, but some areas could be enhanced to make it truly exceptional.

10

Tara

30 ago 2025

·

Se alojó 2 noches

The complimentary breakfast buffet was delicious, plentiful, contained many options, and is located in a beautiful spot overlooking the harbour. The staff was very friendly, welcoming, knowledgeable, and helpful. They really made you feel "at home " even if home is across the world.

10

Roschelle

23 jul 2025

·

Se alojó 1 noche

Our room was lovely, valet parking was efficient, and front-of-house staff were very helpful. Breakfast buffet has stunning views but the food and coffee were average.

8

Katja

5 abr 2024

·

Se alojó 1 noche

Good location, breakfast not the greatest in selection for that price you pay for a better coffee extra

10

Joan

2 dic 2025

·

Se alojó 2 noches

We had a king room with a view of the harbor. Enjoyed watching the ferries come and go. The room was attractive and comfortable. The main room was rather small, but the bathroom was very large. The breakfast was wonderful, with a wide variety of very high quality items. The breakfast was a buffet, and the servers would bring specialty drinks like lattes.

10

Richard

27 oct 2025

·

Se alojó 1 noche

Great friendly attentive staff. Lovely rooms. Views over harbour. Great cappuccino and good quality varied breakfast buffet.

10

Donna

3 may 2025

·

Se alojó 1 noche

Arrival greetings superb. First impressions and lunch in Bellini fantastic. The service via text/qr code is a great way to communicate. Sadly the famous breakfast was underwhelming. Scrambled Eggs cold omelette dry, waitress never came back with my milk etc etc. staff friendly though. Valet parking and attention to detail in our booking, spot on. A wonderful stay thank you Hilton Auckland

10

eric

3 abr 2024

·

Se alojó 4 noches

Fish restaurant has a unique location.

10

Wasan

23 nov 2025

·

Se alojó 1 noche

Both the Breakfast and the dinner were good and we enjoyed every moment.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	223 US$
febrero	321 US$
marzo	278 US$
abril	173 US$
mayo	177 US$
junio	147 US$
julio	158 US$
agosto	162 US$
septiembre	181 US$
octubre	185 US$
noviembre	245 US$
diciembre	211 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $216	23 $242	24 $216
25 $181	26 $185	27 $189	28 $300	29 $186	30 $195	31 $231

DO	LU	MA	MI	JU	VI	SA
1 $161	2 $197	3 $228	4 $211	5 $269	6 $329	7
8 $321	9 $293	10 $219	11 $228	12 $255	13 $206	14 $228
15 $179	16 $189	17 $254	18 $390	19 $277	20 $251	21 $367
22 $277	23 $186	24	25	26 $206	27 $206	28 $251
29 $179	30 $184

Hilton Auckland

Precios para Hilton Auckland

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe, 1 cama de matrimonio grande, balcón (Plus)

Suite, 1 cama de matrimonio grande, balcón, vistas al puerto (Bow Suite)

Habitación familiar, varias camas, balcón

Habitación Deluxe, 1 cama de matrimonio grande, balcón, vistas al puerto

Suite, 1 cama de matrimonio grande, balcón, vistas parciales al mar (Port Suite)

Habitación Deluxe, 2 camas individuales, balcón, vistas al puerto

Habitación, 1 cama de matrimonio grande, balcón, vistas a la piscina

Habitación, 2 camas individuales, balcón, vistas a la piscina

Suite, 1 cama de matrimonio grande, balcón, vistas al puerto (Relaxation Suite)

Habitación Deluxe, 1 cama doble, balcón, vistas al puerto (Plus)

Reseñas de los huéspedes sobre Hilton Auckland

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas