Mercure Resort Sanur
US$75
/ night
Avg. for October
Prices for Mercure Resort Sanur
Select dates to see prices and availability
US$75
/ night
Avg. for October
Monthly average prices
Nightly prices at Mercure Resort Sanur average US$55 in the cheapest month (March) and US$84 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$66 |
| February | US$56 |
| March | US$55 |
| April | US$58 |
| May | US$62 |
| June | US$62 |
| July | US$84 |
| August | US$83 |
| September | US$65 |
| October | US$75 |
| November | US$66 |
| December | US$68 |
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Oct · US$75
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Most expensive: July (~US$84)
Cheapest: March (~US$55)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and bicycles to rent. This hotel als...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 2.20 km.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denpasar? This hotel has 4842 square feet (450 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 189 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Location
Located in Denpasar (Sanur), Mercure Resort Sanur is within a 15-minute drive of Sanur Beach and Waterbom Bali. This beach hotel is 7.3 mi (11.8 km) from Kuta Beach and 8.5 mi (13.7 km) from Legian Beach.
What's nearby
Mertasari Beach(0.5 Miles)
RS Bali Mandara(0.7 Miles)
Sanur Beach(0.8 Miles)
Semawang Beach(1 Miles)
Hardy's Supermarket(1.6 Miles)
Sanur Night Market(1.9 Miles)
Sindhu Beach(2.3 Miles)
Matahari Terbit Beach(3 Miles)
Sanur Marina(3.1 Miles)
Consulate General Republic Democratic Timor Leste(4.5 Miles)
Bajra Sandhi Monument(4.6 Miles)
Sanur Port(5 Miles)
Benoa Harbour(5.2 Miles)
Mall Bali Galeria(5.2 Miles)
Serangan Beach(5.3 Miles)
The preferred airport for Mercure Resort Sanur is Ngurah Rai Intl. Airport (DPS)(8.6 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Jalan Mertasari, Sanur Kauh, Denpasar, Denpasar, Denpasar Selatan, Indonesia
Mertasari Beach (0.5 Miles)
RS Bali Mandara (0.7 Miles)
Sanur Beach (0.8 Miles)
Semawang Beach (1 Miles)
Hardy's Supermarket (1.6 Miles)
Sanur Night Market (1.9 Miles)
Room options
7
Family Room, Multiple Beds
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
9
Executive Twin Room, 2 Twin Beds
2 Single Beds
Sleeps 2
452 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomFireplace
8
Superior Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
344 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
8
Superior Twin Room, 2 Twin Beds
2 Single Beds
Sleeps 2
344 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
5
Deluxe Twin Room, 2 Twin Beds
2 Single Beds
Sleeps 2
431 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
6
Executive Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
452 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomFireplace
6
Family Room, 1 King Bed with Sofa Bed
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
4
Deluxe Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private BathroomFireplace
Guest reviews of Mercure Resort Sanur
7.8
Good
Based on 1,836 verified reviews
Who stays here?
Business
2%
Couple
52%
Family
26%
Group
12%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Resort Sanur, travellers consistently praise the beachfront setting with leafy grounds and two pools, the quiet, walkable location near restaurants, and especially the friendly, helpful staff, while noting that the property shows age in places.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Mercure Resort Sanur, travellers consistently praise the beachfront setting with leafy grounds and two pools, the quiet, walkable location near restaurants, and especially the friendly, helpful staff, while noting that the property shows age in places.
Breakfast is often praised for variety and quantity, though some guests report crowded stations, malfunctioning coffee machines, or average quality. Rooms tend to be spacious yet dated, with periodic maintenance issues, worn linens or towels, occasional insects, and Wi-Fi that can be unreliable. Some guests experienced slow bar or pool service, check-in delays, or communication gaps at reception. Overall, it suits travellers seeking a calm resort atmosphere rather than modern finishes.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Two pools, lush gardens and a private beach area with plenty of sunbeds are frequent highlights; bikes are available and beach towels provided. Some facilities feel dated, the spa can book out, and pool or bar service can be slow.
Related guest reviews
10
George
2 May 2025
·
Stayed 2 nights
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.
8
Alison
15 Jan 2024
·
Stayed 3 nights
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
8
Debbie
13 Nov 2025
·
Stayed 4 nights
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
10
Marian
10 May 2025
·
Stayed 14 nights
Friendly staff. Great pools. Nice beach area
Friendly staff. Great pools. Nice beach area
10
Debbie
20 Nov 2025
·
Stayed 2 nights
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
10
Marcel
22 Sept 2023
·
Stayed 16 nights
Alles bestens, bis auf die Strandhandtücher sind etwas klein
Alles bestens, bis auf die Strandhandtücher sind etwas klein
10
Anne
20 Sept 2023
·
Stayed 5 nights
Although an older establishment the Mercure was clean and well maintained. Beautiful grounds surround the accomodation. The Mercure is at the beach and central to the footpath that allows you to walk for ages. Friendly staff, clean pools and great food all add to the experience.
Although an older establishment the Mercure was clean and well maintained. Beautiful grounds surround the accomodation. The Mercure is at the beach and central to the footpath that allows you to walk for ages. Friendly staff, clean pools and great food all add to the experience.
10
Karen
11 Dec 2023
·
Stayed 3 nights
Great spacious garden wth bungalows spacious interiors. Use recycling of waste and refillable glass water bottles. Friendly and helpful staff, thin pillow available on request!! I needed a thinner pillow and any housekeeping at 9.30pm, delivered in 10 mins!! Great pools.
Great spacious garden wth bungalows spacious interiors. Use recycling of waste and refillable glass water bottles. Friendly and helpful staff, thin pillow available on request!! I needed a thinner pillow and any housekeeping at 9.30pm, delivered in 10 mins!! Great pools.
10
Laura
8 Oct 2025
·
Stayed 7 nights
Sehr große Frühstücksauswahl, sehr schöne, gepflegte Anlage mit 2 Pools, Kinderpool. Eigener Strandbereich an sehr schönem Strand, vereinzelt Müll an Strand und im Meer. Handtücher für Pool und Strand können kostenlos geliehen werden.
Sehr große Frühstücksauswahl, sehr schöne, gepflegte Anlage mit 2 Pools, Kinderpool. Eigener Strandbereich an sehr schönem Strand, vereinzelt Müll an Strand und im Meer. Handtücher für Pool und Strand können kostenlos geliehen werden.
8
judith
1 Jun 2024
·
Stayed 10 nights
Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and well-kept grounds, with attentive housekeeping. However, there are recurring mentions of stained or old towels and linens, musty odours, and occasional insects.
Related guest reviews
4
Ashley
23 Jun 2025
·
Stayed 5 nights
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
6
KENICHIRO
30 Apr 2025
·
Stayed 2 nights
施設が少し古いのは仕方ないとして、扉の滑車や戸当たりが悪くなってたり、虫が入る隙間（排水口からコバエ）があるのは気になった。
施設が少し古いのは仕方ないとして、扉の滑車や戸当たりが悪くなってたり、虫が入る隙間（排水口からコバエ）があるのは気になった。
10
Linda
6 Aug 2025
·
Stayed 4 nights
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
6
Emiko
25 Jun 2024
·
Stayed 4 nights
タオルがバスタオルしかない。バスタオルが古い。朝食バイキングのメニューが豊富で美味しかった。
タオルがバスタオルしかない。バスタオルが古い。朝食バイキングのメニューが豊富で美味しかった。
10
Rodger
21 Aug 2023
·
Stayed 7 nights
The hotel staff were friendly, helpful and at all times professional. The room was clean, comfortable and serviced every day. Not my first time at this hotel and will not be the last, great place!
The hotel staff were friendly, helpful and at all times professional. The room was clean, comfortable and serviced every day. Not my first time at this hotel and will not be the last, great place!
6
Debra
21 Jun 2025
·
Stayed 14 nights
Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.
Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.
10
Yvette Garadine
22 Nov 2025
·
Stayed 6 nights
Yes, the room was always thoroughly cleaned. We had fresh towels every day. Room spotless, cannot fault the cleanliness. The amenities like the pools were a great relief from the heat and humidity. Staff super friendly and helpful.
Yes, the room was always thoroughly cleaned. We had fresh towels every day. Room spotless, cannot fault the cleanliness. The amenities like the pools were a great relief from the heat and humidity. Staff super friendly and helpful.
6
Kristine
15 Sept 2025
·
Stayed 1 night
Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.
Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.
8
Emiko
3 Jul 2024
·
Stayed 8 nights
朝食バイキングの種類も豊富で美味しかったです。 ウォシュレットも備えられていて快適でした。 ホテルのタオルが古く、ハンドタオルはスタッフに伝えないと置いてくれないところは残念でした。
朝食バイキングの種類も豊富で美味しかったです。 ウォシュレットも備えられていて快適でした。 ホテルのタオルが古く、ハンドタオルはスタッフに伝えないと置いてくれないところは残念でした。
6
Melanie
5 May 2025
·
Stayed 3 nights
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
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AI-generated summary based on recent guest reviews
Rooms
Rooms tend to be spacious yet dated, with periodic maintenance issues such as weak or lukewarm showers, musty air conditioning, faulty key cards, and small balconies. Wi-Fi reliability and pillow comfort vary.
Related guest reviews
8
TAKEYASU
24 Aug 2024
·
Stayed 5 nights
シャワーの温度が上がらず少しぬるい。 冷蔵庫が冷えない。 4部屋を予約したのだが一棟にまとめられておらず部屋が離れ離れになっている。
シャワーの温度が上がらず少しぬるい。 冷蔵庫が冷えない。 4部屋を予約したのだが一棟にまとめられておらず部屋が離れ離れになっている。
4
Ashley
23 Jun 2025
·
Stayed 5 nights
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
8
Colleen
23 Jan 2024
·
Stayed 11 nights
Older style property. Spacious and clean rooms with great beach access
Older style property. Spacious and clean rooms with great beach access
8
Michelle
20 May 2025
·
Stayed 2 nights
Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
8
Karina
11 Jul 2023
·
Stayed 6 nights
Great size room and bathroom but tiny balcony. Comfortable bed. Grounds and pools were great, but being so south in Sanur it was a long walk to the main busy areas of shops and cafes.
Great size room and bathroom but tiny balcony. Comfortable bed. Grounds and pools were great, but being so south in Sanur it was a long walk to the main busy areas of shops and cafes.
8
Gaurav
6 Nov 2025
·
Stayed 7 nights
Freindly staff. The rooms were a bit dated but they were kept clean.
Freindly staff. The rooms were a bit dated but they were kept clean.
6
Kristine
15 Sept 2025
·
Stayed 1 night
Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.
Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.
8
PIA
17 Aug 2025
·
Stayed 14 nights
Trevligt hotell med närhet till strand och dess promenadstråk. Dock ett stort minus till stela hårda kuddar..och uselt wifi, fungerade bara nattetid.
Trevligt hotell med närhet till strand och dess promenadstråk. Dock ett stort minus till stela hårda kuddar..och uselt wifi, fungerade bara nattetid.
6
Melanie
5 May 2025
·
Stayed 3 nights
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
6
Mark
13 Jun 2024
·
Stayed 4 nights
We hadn’t been to Sanur in over a decade and debated to go with an expensive hotel or look for value for our short 4 night stay before relocating to Legian. We ended up taking the value option and ultimately discovered you get what you pay for. The hotel is very dated and run down. Our room, albeit very clean and comfortable was literally falling apart. The side tables and benches all move when any pressure is placed on them and the 2nd floor balcony railing was loose at one end and ready to completely break. Our electronic door key failed on at least 4 occasions so we couldn’t access room resulting in staff having to bring a laptop and re-program the door. The hire bikes are old, have broken pedals and rusty chains. Breakfast is very basic, lacks flavour and the coffee (when machines aren’t malfunctioning) is disgusting. Having said all that, the location was great, pool always clean and staff were always polite, courteous and expedient in addressing any concerns or bringing amenities to room.
We hadn’t been to Sanur in over a decade and debated to go with an expensive hotel or look for value for our short 4 night stay before relocating to Legian. We ended up taking the value option and ultimately discovered you get what you pay for. The hotel is very dated and run down. Our room, albeit very clean and comfortable was literally falling apart. The side tables and benches all move when any pressure is placed on them and the 2nd floor balcony railing was loose at one end and ready to completely break. Our electronic door key failed on at least 4 occasions so we couldn’t access room resulting in staff having to bring a laptop and re-program the door. The hire bikes are old, have broken pedals and rusty chains. Breakfast is very basic, lacks flavour and the coffee (when machines aren’t malfunctioning) is disgusting. Having said all that, the location was great, pool always clean and staff were always polite, courteous and expedient in addressing any concerns or bringing amenities to room.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful across the resort. A few reviews note check-in delays, slow bar or pool service, missed requests, and occasional communication issues at reception.
Related guest reviews
6
Susan
21 Oct 2025
·
Stayed 2 nights
I had a room right at the back of the property which was disappointing considering I booked an Executive room. If you aren’t good with insects then request a room off the ground as mine had millipedes on the floor constantly. I left my charger in the room stupidly but more disappointing was that when I contacted them the say day they said that housekeeping didn’t find it, which seems impossible. The quests using the tennis court were also loud early morning so that’s another consideration. All the staff were friendly but overall the service at the bar there is super slow and inattentive, although in fairness we found that in much of Sanur.
I had a room right at the back of the property which was disappointing considering I booked an Executive room. If you aren’t good with insects then request a room off the ground as mine had millipedes on the floor constantly. I left my charger in the room stupidly but more disappointing was that when I contacted them the say day they said that housekeeping didn’t find it, which seems impossible. The quests using the tennis court were also loud early morning so that’s another consideration. All the staff were friendly but overall the service at the bar there is super slow and inattentive, although in fairness we found that in much of Sanur.
4
james
3 Jun 2025
·
Stayed 7 nights
We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check. Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day. I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...
We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check. Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day. I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...
8
Fitra
8 Dec 2024
·
Stayed 1 night
Our stay is good, all the the staff very friendly, and the receptionist when we cek in very helpful.
Our stay is good, all the the staff very friendly, and the receptionist when we cek in very helpful.
10
Cameron
13 Nov 2023
·
Stayed 8 nights
Staff were very courteous and very friendly and attended to our every need.
Staff were very courteous and very friendly and attended to our every need.
10
sahana
16 Feb 2026
·
Stayed 6 nights
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
10
John
22 Oct 2025
·
Stayed 6 nights
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
6
Julie
29 Jan 2025
·
Stayed 9 nights
Overall we were satisfied with our stay at the Mecure for the price we paid. The property itself while beautiful is tired and at the point of badly needing a makeover. Our biggest dislike was the breakfast, walking to 3 seperate locations to get your food and drinks but no proper bacon? Porters not turning up to collect our bags when we left after we asked earlier. The little things which should be automatic we often had to chase the staff up for. Stand out staff member was Reno. We dont know where the Mecure would be without him.
Overall we were satisfied with our stay at the Mecure for the price we paid. The property itself while beautiful is tired and at the point of badly needing a makeover. Our biggest dislike was the breakfast, walking to 3 seperate locations to get your food and drinks but no proper bacon? Porters not turning up to collect our bags when we left after we asked earlier. The little things which should be automatic we often had to chase the staff up for. Stand out staff member was Reno. We dont know where the Mecure would be without him.
8
judith
1 Jun 2024
·
Stayed 10 nights
Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
8
Shigeru
24 Feb 2025
·
Stayed 5 nights
とにかく居心地の良い環境です。 プールサイドで飲み物を注文。サインしてから部屋に戻ると、しばらくして電話が。サインを貰いにいく。 さっきサインしたけど？と。で、アウト時に案の定二重に。 サインは注文時点でしましょう。
とにかく居心地の良い環境です。 プールサイドで飲み物を注文。サインしてから部屋に戻ると、しばらくして電話が。サインを貰いにいく。 さっきサインしたけど？と。で、アウト時に案の定二重に。 サインは注文時点でしましょう。
6
REGINE
25 Aug 2024
·
Stayed 9 nights
Environnement extérieur verdoyant et très agréable. Equipement ds chambres (linge de toilette insuffisant). Petit déjeuner correct, sans plus. De gros efforts à fournir au niveau du service, à la réception notamment (aucune de vos demandes n'est prise en compte, les informations ne sont pas transmises : incompétence ou désintérêt ??)
Environnement extérieur verdoyant et très agréable. Equipement ds chambres (linge de toilette insuffisant). Petit déjeuner correct, sans plus. De gros efforts à fournir au niveau du service, à la réception notamment (aucune de vos demandes n'est prise en compte, les informations ne sont pas transmises : incompétence ou désintérêt ??)
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AI-generated summary based on recent guest reviews
Location
Beachfront location with a coastal walkway is a standout, and many restaurants and shops are within walking distance. Some guests find it a long walk to the busier central area or feel it is a bit remote.
Related guest reviews
2
david
4 May 2025
·
Stayed 2 nights
This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
10
george
13 Sept 2025
·
Stayed 10 nights
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
8
Lissa
14 Jul 2023
·
Stayed 3 nights
Fabulous location. Lovely staff. Excellent breakfast. Lovely pools. Right on Sanur beach. Many many eating options in close walking distance.
Fabulous location. Lovely staff. Excellent breakfast. Lovely pools. Right on Sanur beach. Many many eating options in close walking distance.
6
Lewis
25 Jun 2024
·
Stayed 9 nights
Good beach front location but a fair distance to the main shopping and dining area. Rooms are clean but very tired. Staff are happy and friendly but communication at the reception desk could be improved.
Good beach front location but a fair distance to the main shopping and dining area. Rooms are clean but very tired. Staff are happy and friendly but communication at the reception desk could be improved.
10
Aleksa
23 Jan 2026
·
Stayed 4 nights
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
10
Debbie
20 Nov 2025
·
Stayed 2 nights
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
10
george
29 Sept 2024
·
Stayed 10 nights
Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
8
Karina
11 Jul 2023
·
Stayed 6 nights
Great size room and bathroom but tiny balcony. Comfortable bed. Grounds and pools were great, but being so south in Sanur it was a long walk to the main busy areas of shops and cafes.
Great size room and bathroom but tiny balcony. Comfortable bed. Grounds and pools were great, but being so south in Sanur it was a long walk to the main busy areas of shops and cafes.
10
Anne
20 Sept 2023
·
Stayed 5 nights
Although an older establishment the Mercure was clean and well maintained. Beautiful grounds surround the accomodation. The Mercure is at the beach and central to the footpath that allows you to walk for ages. Friendly staff, clean pools and great food all add to the experience.
Although an older establishment the Mercure was clean and well maintained. Beautiful grounds surround the accomodation. The Mercure is at the beach and central to the footpath that allows you to walk for ages. Friendly staff, clean pools and great food all add to the experience.
8
Rikke
23 Apr 2023
·
Stayed 4 nights
Vi boede på 2. sal i en stor hytte. Værelset var rigtig fint og der blev serveret 4 flasker vand hver dag. Hotellet ligger i den ene ende af Sanur strand, så man kan gå den ca. 4 km lange tur til den anden ende på en boardwalk. Det er rigtig hyggeligt. Morgenmaden er et kæmpe arrangement og har alt hvad hjertet kan begære. Der er restauranter og barer direkte på Strandpromenaden man kan bruge. Der er flere pools og også strandstole tilknyttet hotellet hvor du får håndklæder udleveret. Personalet var hjælpsomme og venlige. Vælger man at gå ud er der ca. 1 km til en shopping gade. Man kan sagtens gå og ellers er det nemt at booke en Grab. Mercure er et stort resort og det var jeg ikke opmærksom på da jeg bookede det. Så ikke et hotel jeg normalt ville booke men det var fint.
Vi boede på 2. sal i en stor hytte. Værelset var rigtig fint og der blev serveret 4 flasker vand hver dag. Hotellet ligger i den ene ende af Sanur strand, så man kan gå den ca. 4 km lange tur til den anden ende på en boardwalk. Det er rigtig hyggeligt. Morgenmaden er et kæmpe arrangement og har alt hvad hjertet kan begære. Der er restauranter og barer direkte på Strandpromenaden man kan bruge. Der er flere pools og også strandstole tilknyttet hotellet hvor du får håndklæder udleveret. Personalet var hjælpsomme og venlige. Vælger man at gå ud er der ca. 1 km til en shopping gade. Man kan sagtens gå og ellers er det nemt at booke en Grab. Mercure er et stort resort og det var jeg ikke opmærksom på da jeg bookede det. Så ikke et hotel jeg normalt ville booke men det var fint.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently described as plentiful and varied, and several guests enjoyed the on-site food. Others found breakfast average or chaotic with faulty coffee machines, and some evening options such as the seafood barbecue overpriced or underwhelming.
Related guest reviews
4
Ashley
23 Jun 2025
·
Stayed 5 nights
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
8
Lissa
14 Jul 2023
·
Stayed 3 nights
Fabulous location. Lovely staff. Excellent breakfast. Lovely pools. Right on Sanur beach. Many many eating options in close walking distance.
Fabulous location. Lovely staff. Excellent breakfast. Lovely pools. Right on Sanur beach. Many many eating options in close walking distance.
8
Alison
15 Jan 2024
·
Stayed 3 nights
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
8
Debbie
13 Nov 2025
·
Stayed 4 nights
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
6
Rikke Østergård
30 Jan 2025
·
Stayed 4 nights
I want to start with the positives: The staff was always incredibly kind and helpful. Always smiling and so so nice. Also, the pools were nice and being able to enter the beach directly is a HUGE plus and these things saved the stay for me. But - there is a very noisy playground right behind the beach chairs. Constant screaming. The breakfast was chaotic and stressed me out. Too many stations to stand in line to pick up food, the coffee machines kept dysfunctioning and the quality of the food and selection was not great. It could take me 15-20 minutes to find my food and a table. And this is the low season even. The room itself was very worn down with lots damaged tiles on the floor. The shower was not great, and the bed and pillow was definitely not of the standard hotel quality even in 2-3 star hotels. Also, you can hear everything that your neighbours are doing and it gets noisy both early and late. I so wish that I could be more positive, but I would rather be honest.
I want to start with the positives: The staff was always incredibly kind and helpful. Always smiling and so so nice. Also, the pools were nice and being able to enter the beach directly is a HUGE plus and these things saved the stay for me. But - there is a very noisy playground right behind the beach chairs. Constant screaming. The breakfast was chaotic and stressed me out. Too many stations to stand in line to pick up food, the coffee machines kept dysfunctioning and the quality of the food and selection was not great. It could take me 15-20 minutes to find my food and a table. And this is the low season even. The room itself was very worn down with lots damaged tiles on the floor. The shower was not great, and the bed and pillow was definitely not of the standard hotel quality even in 2-3 star hotels. Also, you can hear everything that your neighbours are doing and it gets noisy both early and late. I so wish that I could be more positive, but I would rather be honest.
8
Martin
9 Jan 2026
·
Stayed 13 nights
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
6
Debra
21 Jun 2025
·
Stayed 14 nights
Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.
Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.
10
John
22 Oct 2025
·
Stayed 6 nights
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
8
michele
30 Apr 2023
·
Stayed 4 nights
This property has very friendly and helpful staff. The breakfast buffet was good with lots of options. This is a mid range hotel within walking distance of shopping and restaurants.
This property has very friendly and helpful staff. The breakfast buffet was good with lots of options. This is a mid range hotel within walking distance of shopping and restaurants.
10
Ellen
31 Aug 2023
·
Stayed 4 nights
I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
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AI-generated summary based on recent guest reviews
10
Pernille V.
4 weeks ago
·
Stayed 13 nights
All was perfect. We stay at same hotel in 2023
All was perfect. We stay at same hotel in 2023
8
Cherie
7 Sept 2026
·
Stayed 4 nights
Lovely old world Bali hotel, good breakfast , quiet room which could do with some upgrading, lovely pools . Need another toaster for breakfast. Lovely staff .
Lovely old world Bali hotel, good breakfast , quiet room which could do with some upgrading, lovely pools . Need another toaster for breakfast. Lovely staff .
8
Georgina
28 Jul 2026
·
Stayed 4 nights
Wonderful staff make this more than a hotel.
Wonderful staff make this more than a hotel.
8
Fabian
24 Jul 2026
·
Stayed 1 night
Rooms are old but location is great. Lots of options on breakfast buffet but taste just ok. Staff are friendly and helpful. Some amenities are not free even for hotel guest which I find not ok.
Rooms are old but location is great. Lots of options on breakfast buffet but taste just ok. Staff are friendly and helpful. Some amenities are not free even for hotel guest which I find not ok.
6
Ross
22 Jun 2026
·
Stayed 3 nights
The setting is absolutely amazing very relaxing the accommodation is very undermaintained could do with a lot off work the tiles on our floor where all loose and floating the shower was terrible taps are corroded the only thing good about the room was the airconditioner was reasonably new and efficient Don't think I would stay there again the beach barbecue everything was cold and same for the buffet breakfast only tried both once the beachfront bar meals where okay It's a shame really because the setting is very magical
The setting is absolutely amazing very relaxing the accommodation is very undermaintained could do with a lot off work the tiles on our floor where all loose and floating the shower was terrible taps are corroded the only thing good about the room was the airconditioner was reasonably new and efficient Don't think I would stay there again the beach barbecue everything was cold and same for the buffet breakfast only tried both once the beachfront bar meals where okay It's a shame really because the setting is very magical
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Mercure Resort Sanur
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited.
Is breakfast offered at the hotel?
Yes, a buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately IDR 160,000 for adults and IDR 86,000 for children.
Does the hotel allow pets?
No, pets and service animals are not allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early check-in is available for a fee of 30% of the room rate, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle service is available for a surcharge of IDR 350,000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.
Where is the hotel located in relation to key attractions?
The hotel is located in Denpasar (Sanur), just 0.8 km from Mertasari Beach and within a 15-minute drive of Sanur Beach and Waterbom Bali. It is approximately 13.9 km from Ngurah Rai International Airport.
Does the hotel have a swimming pool?
Yes, the hotel features two outdoor swimming pools, with access available from 7:00 AM to 6:00 PM. One of the pools is seasonal.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 62.19421688575745USD
- 2026-10-19: 67.88628189373017USD
- 2026-10-20: 62.34295833778381USD
- 2026-10-21: 62.19794999446869USD
- 2026-10-22: 65.16590000000001USD
- 2026-10-23: 100.88242402381897USD
- 2026-10-24: NO DATA
- 2026-10-25: 62.2085064201355USD
- 2026-10-26: NO DATA
- 2026-10-27: 62.34295833778381USD
- 2026-10-28: 62.34295833778381USD
- 2026-10-29: 62.34295833778381USD
- 2026-10-30: 57.242151745224USD
- 2026-10-31: NO DATA
- 2026-11-01: 62.34295833778381USD
- 2026-11-02: 68.53655USD
- 2026-11-03: 62.34295833778381USD
- 2026-11-04: 78.73670594406128USD
- 2026-11-05: 62.34295833778381USD
- 2026-11-06: NO DATA
- 2026-11-07: 62.34295833778381USD
- 2026-11-08: NO DATA
- 2026-11-09: 62.31917530651093USD
- 2026-11-10: 62.34295833778381USD
- 2026-11-11: 55.97932378807068USD
- 2026-11-12: 58.87947779636383USD
- 2026-11-13: 54.64648397006989USD
- 2026-11-14: 54.64648397006989USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: 58.87947779636383USD
- 2026-11-19: 58.87947779636383USD
- 2026-11-20: 58.87947779636383USD
- 2026-11-21: 58.87947779636383USD
- 2026-11-22: 58.87947779636383USD
- 2026-11-23: 58.87947779636383USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 58.87947779636383USD
- 2026-11-27: 58.87947779636383USD
- 2026-11-28: 58.87947779636383USD
- 2026-11-29: 58.87947779636383USD
- 2026-11-30: 58.87947779636383USD
- 2026-12-01: 58.87947779636383USD
- 2026-12-02: 58.87947779636383USD
- 2026-12-03: 58.87947779636383USD
- 2026-12-04: 58.87947779636383USD
- 2026-12-05: 54.64648397006989USD
- 2026-12-06: 54.64648397006989USD
- 2026-12-07: 58.87947779636383USD
- 2026-12-08: 58.87947779636383USD
- 2026-12-09: 58.87947779636383USD
- 2026-12-10: 58.87947779636383USD
- 2026-12-11: 58.87947779636383USD
- 2026-12-12: 58.87947779636383USD
- 2026-12-13: 58.87947779636383USD
- 2026-12-14: 58.87947779636383USD
- 2026-12-15: 52.806850000000004USD
- 2026-12-16: 58.87947779636383USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: IDR 200000 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Some water is reused through a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 55110, 8120218100178
- Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 86000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
- Early check-in fee: 30 percent of room rate (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 390000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Activities
Swimming pool
Tennis courts
Garden
Beach (nearby)
Scuba diving
Cycling
Playground
Canoeing
Child pool
Pool outdoor
Live music
Bicycle Tour Information
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Parking
Parking
Airport shuttle
Free parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Bicycle rental
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services