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Hotel Alter Markt - Image 1
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Hotel Alter Markt


Amenities

  • Parking

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

  • Luggage Storage

  • Designated Smoking Area

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Guest reviews

Facilities

7

Cleanliness

7

Rooms

7

Service

7

Location

7

Dining

7

6

Nicholas

EXP-logo

Apr 14, 2025

·

Stayed 2 nights

Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didn’t know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no sign or obvious spot to put your key card). And because it’s a separate entrance you can’t use the elevator after 3pm which is annoying because i was on the 4th floor. The wifi was HORRIBLE. Every few minutes it would disconnect from my phone and i would have to go into my settings, turn off wifi entirely, then turn it back on and MAYBE the wifi would reconnect. If you’re not close to the lobby then the wifi doesn’t work (even in the lobby it was slow). It was just very underwhelming and barely met the standards. Wouldn’t stay here again let’s just put it that way.
Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didn’t know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no sign or obvious spot to put your key card). And because it’s a separate entrance you can’t use the elevator after 3pm which is annoying because i was on the 4th floor. The wifi was HORRIBLE. Every few minutes it would disconnect from my phone and i would have to go into my settings, turn off wifi entirely, then turn it back on and MAYBE the wifi would reconnect. If you’re not close to the lobby then the wifi doesn’t work (even in the lobby it was slow). It was just very underwhelming and barely met the standards. Wouldn’t stay here again let’s just put it that way.

10

Dennis

IAN-logo

Apr 7, 2026

·

Stayed 2 nights

Schone kamers, goede eigen parkeer gelegenheid, zeer ujitbegreid en vers ontbijt, vriendelijk personeel en genoeg restaurants en barretjes op loopafstand.
Schone kamers, goede eigen parkeer gelegenheid, zeer ujitbegreid en vers ontbijt, vriendelijk personeel en genoeg restaurants en barretjes op loopafstand.

10

Dennis

IAN-logo

Mar 21, 2026

·

Stayed 2 nights

Schone kamer, zeer uitgebreid ontbijt en vriendelijk personeel
Schone kamer, zeer uitgebreid ontbijt en vriendelijk personeel

8

Wilko

IAN-logo

Feb 7, 2026

·

Stayed 2 nights

Zimmer sehr sauber und ordentlich. Personal sehr freundlich, hilfsbereit und zuvorkommend. Frühstück einfach, aber ausreichend.
Zimmer sehr sauber und ordentlich. Personal sehr freundlich, hilfsbereit und zuvorkommend. Frühstück einfach, aber ausreichend.

10

Jenny

IAN-logo

Nov 18, 2025

·

Stayed 1 night

Sauberes Zimmer, freundliches Personal und gutes Frühstück
Sauberes Zimmer, freundliches Personal und gutes Frühstück

Alter Markt 11a, Köpenick Altstadt, Berlin, Berlin (and vicinity), Germany

Location

Located in Treptow-Köpenick, a neighborhood in Berlin, Hotel Alter Markt is near the airport and on the waterfront. Köpenick Palace and Kindl-Buhne Wuhlheide are cultural highlights, and some of the area's notable landmarks include East Side Gallery and Berlin TV Tower. Looking to enjoy an event or a game while in town? See what's going on at Stadion An der Alten Försterei. Discover the area's water adventures with kayaking, canoeing, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 10:00


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