Name: Park Plaza Cardiff
Address: Greyfriars Rd, Cardiff, Wales, GB
Price range: 105 US$–526 US$ per night
Rating: 8.5

Hvad siger gæsterne

Park Plaza Cardiff får ros for sin centrale beliggenhed, venlige personale og rummelige værelser, men gæster nævner gentagne gange støj fra gaden om natten, upålidelig aircondition og periodiske lukninger af spa og pool, hvilket reducerer komforten og værdien af opholdet.

Flere gæster nyder poolen, fitnesscentret og morgenmaden, når de er tilgængelige, og mange fremhæver det imødekommende personale og lejlighedsvise opgraderinger. Almindelige ulemper inkluderer dyr parkering i nærheden, lejlighedsvise forsinkelser ved ankomst og værelser, der kan virke forældede eller dårligt lydisolerede. Forvent et ophold i centrum med nyttige faciliteter, men bekræft værelsesplacering og spa-status, hvis støj eller wellness er vigtigt.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Pool, dampbad og fitnesscenter er populære, men faciliteterne har gentagne vedligeholdelsesproblemer og lukninger: jacuzzi er ofte ude af drift, og poolen kan være kold. Parkering er i NCP overfor, og kan være dyr, selv med rabat.

Relaterede gæsteanmeldelser

8

Hakan

1. feb. 2025

·

Overnattede 2 nætter

Spacious standard room with big bathroom /shower, had a safe as well Bed was very comfortable. Pool was fairly large as well as the Steam room but was disappointed that there was no sauna. In the heart of Cardiff. Recommend

4

Elizabeth

20. nov. 2025

·

Overnattede 2 nætter

The hotel was cold, the atrium lobby had a wind blowing through it, the bar / restaurant was cold and my room was cold. So disappointed that this was not sorted in a 4* hotel. The only saving grace was the leisure club, pool which was sedate, calm and ... warm !! The reception staff did a lot of smiling and onedid action a heater for my room, but I felt they just didn't care about guests comfort levels on the whole.

8

kaushik

23. jun. 2025

·

Overnattede 2 nætter

Perfect location. Good facilities including heated pool and spa. Lovely breakfast. Air conditioning and one lift not working. Parking opposite very expensive.

8

Yifan

30. okt. 2025

·

Overnattede 1 nat

Great gym and pool. Room sink is not working so well ( some blockage probably).

10

Dawn

17. nov. 2025

·

Overnattede 1 nat

Clean room. Great location. Pool closed but used pool at Hilton

10

jacqueline

8. jul. 2025

·

Overnattede 1 nat

Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.

6

Adrian

22. aug. 2025

·

Overnattede 1 nat

We had 2 rooms, both nice enough but 1 room had broken air conditioning and that was not repaired during our stay. Biggest gripe was the swimming pool was out of service and that is the main reason we booked that hotel.

6

Jacqueline

3. jan. 2025

·

Overnattede 2 nætter

The hotel was ok but not 4-5 stars ,the health suite was awful, we booked this hotel because of the health suite as our son has used it before, the health suite was tired, the jacuzzi was broken and has been for 4 plus months, the steam room had either no or very little steam, and the pool was really cold way below the levels it should be (we have our own pool so know the regular temperatures) we spoke to numerous people who all said it was really cold and some were members who regularly go there

6

Chrisley

26. dec. 2024

·

Overnattede 1 nat

Hot tub not working , would have been nice to have been notified ! Pool was freezing!

10

NIKI

12. jul. 2025

·

Overnattede 1 nat

Great hotel, lovely big rooms, fantastic pool, steam and jacuzzi with a nice view. Really nice breakfast and friendly staff. Right opposite NPC car park, with a discount code from the hotel so very handy if you're driving in and it is close to the centre and Blackweir Fields!

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Rengøring

Mange anmeldelser beskriver rene værelser og fællesområder, men standarden er inkonsekvent, med rapporter om støv, vedvarende lugt af røg, skimmelsvamp og manglende rengøringsdetaljer, såsom tomme dispensere.

Relaterede gæsteanmeldelser

6

M

16. aug. 2025

·

Overnattede 1 nat

Tired hotel needs some update. Plus smell of cigarette was imminent. However the staff and cleanliness you cannot fault.

6

Karen

14. sep. 2025

·

Overnattede 1 nat

Room clean but smelt of smoke, room was cold even after turning thermostat up.

10

Karl

8. sep. 2025

·

Overnattede 1 nat

Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.

6

Caroline

2. aug. 2025

·

Overnattede 1 nat

Disappointing. Room was spacious but tired, dusty and there was mould in the bathroom. Air conditioning wasn't working so the room was hot and uncomfortable. They provided a fan instead when we complained, which didn't really help. Have previously stayed in various Park Plazas elsewhere so expected a similar standard.

6

Jane

21. jun. 2024

·

Overnattede 1 nat

No view in the twin room, was on to other rooms and dark. Carpet badly sagging and dirty. Cleanliness not up to standard, hairs in bathroom, floor not cleaned. Chair dirty and marked. Disappointing.

8

Robert

9. jan. 2025

·

Overnattede 1 nat

Rooms showing signs of needing updating, initial room didnt have A/C /heating working, so we were upgraded to a junior suite. A/C and heating worked in new room but no radiators or heating situated in the bathroom which seemed strange in this day and age. Also shower showing signs of needing a refurb quite mouldy in places. Room sofas looked well used and in need of an update. Bed wasnt the comfiest, had better recently in a Premier Inn. Lobby area and bar spotlessly clean and staff were extremely helpful in both areas as always.

8

Andrew

9. nov. 2025

·

Overnattede 1 nat

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming

4

michael

4. sep. 2025

·

Overnattede 2 nætter

An unclean bedroom that had a stock of food for someone who has stayed on a permanent basis. Raises with reception, nothing happened not comments, nothing!! Disgraceful!!

6

Magdalena

24. jul. 2023

·

Overnattede 1 nat

Quite dated and basic, not worth the price. Overall looks clean but when you look closer you can spot a lot of dust. No hand soap in a bathroom and staff still didn’t supply it after I asked few times. TV super old. Spa and pool is small but alright. Not a terrible experience but not great either, was expecting more based on reviews and star rating. I wouldn’t go back.

6

Michelle

24. mar. 2025

·

Overnattede 2 nætter

We were upgraded this was because the first room we were given had no air-conditioning and so much dust on the front of the wardrobe that you could write your name in it… I was thankful for the upgrade

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Værelser

Værelserne er generelt rummelige med komfortable senge og nyttige faciliteter som f.eks. køleskab, men trafik- og diskotekstøj påvirker nogle værelser mod gaden, og der rapporteres om gentagne problemer med HVAC-systemet. Nogle værelser virker forældede eller har mindre vedligeholdelsesproblemer.

Relaterede gæsteanmeldelser

6

Graham

17. okt. 2025

·

Overnattede 1 nat

Walls were paper thin so we could hear everything happening next door, windows didn't close properly so no sound proofing from the traffic of the road despite paying for a "tree line" room. Room was okay, nothing special especially at the price. Room service was excellent however with really tasty food. Facilities are excellent but you go to a hotel to sleep and we couldn't really do that with all the noise. From the room we were in, I wouldn't class this as a four star hotel. When we mentioned the issues, hotel staff said we should have said something during the night. What are they going to do? Come to the room and install soundproofing? Turn up at 2am with screwdrivers to fix the window? That's a blanket response to shift responsibility onto the guest because I'll guarantee despite us saying about the window nobody will have been sent to fix it before the next guest stayed in the room.

10

Agata

27. jun. 2025

·

Overnattede 1 nat

We were attending a show in New Theatre which is situated next door, it was such a convenience to get out of theatre and literally walk 2 min to our hotel. We requested queen bed and it was massive. Very good night sleep ,even that our room was facing a Main Street ,but it was lovely to look out of the window to the night life time.i was impressed with lovely light but fluffy duvets which kept us warm all night.i stayed with daughter who wakes up at 6am everyday so it was a bonus that she slept peaceful and sound till almost 8 am. Overall very good experience and very affordable for a price which we paid.

8

Brian

19. aug. 2025

·

Overnattede 1 nat

Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.

4

Anthony

18. jul. 2025

·

Overnattede 1 nat

The air conditioning does not work. The rooms were 26 degrees and windows did not open. Staff offered us fans which just moved the hot air around. Avoid at all costs in Summer.

10

Lesley

27. maj 2024

·

Overnattede 4 nætter

Central location, spacious comfortable rooms

6

Graeme

21. jun. 2025

·

Overnattede 1 nat

Air con was poor & it was noisy til 2.30am due to an event at the nearby park

8

Robert

9. jan. 2025

·

Overnattede 1 nat

Rooms showing signs of needing updating, initial room didnt have A/C /heating working, so we were upgraded to a junior suite. A/C and heating worked in new room but no radiators or heating situated in the bathroom which seemed strange in this day and age. Also shower showing signs of needing a refurb quite mouldy in places. Room sofas looked well used and in need of an update. Bed wasnt the comfiest, had better recently in a Premier Inn. Lobby area and bar spotlessly clean and staff were extremely helpful in both areas as always.

8

Rachel

20. sep. 2025

·

Overnattede 1 nat

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.

4

Paula

19. maj 2024

·

Overnattede 1 nat

We stayed in room 224 and it was facing the road, the noise from the pubs opposite was really loud. There was no air conditioning in the room.

2

Keith

13. jul. 2025

·

Overnattede 1 nat

Property lacks sufficient air conditioning for temperatures above 75 degrees. I would strongly recommend avoiding in the summer.

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Service

Personalet roses bredt for at være venligt og hjælpsomt, med flere nævnelser af opgraderinger og problemløsning. Reageringstiden kan dog til tider være mangelfuld, og nogle gæster rapporterer om langsom service i restauranten eller uløste vedligeholdelsesproblemer.

Relaterede gæsteanmeldelser

6

Carol

4. nov. 2025

·

Overnattede 3 nætter

The room was standard, slept well and the bed comfy. On arrival reception staff were polite and courteous, we were advised to book for the restaurant that evening, we did, but they were not busy so entered 15 mins before the booked time slot - this caused confusion for the staff. The food was lovely but service very slow, to the point we felt ignored - it took almost two hours for a main and desert. We were not offered a dessert menu so had to follow a member of staff to ask for one. Bery unhappy

6

Jonathan

29. jun. 2025

·

Overnattede 1 nat

Great facilities but 40 mins to check in at 3pm as rooms not available. Asked to wait in seats. Was informed after 20 minutes would be 5 minutes and then chased after a further 20. Room generally clean but stains on carpet and surfaces in the bathroom. Pool good and Hume well equipped and clean. Staff nice but need to fix check in, delays and get the carpets cleaned.

10

James

11. aug. 2025

·

Overnattede 1 nat

I had left a pair of trousers in my room and only realised when I got home. I spoke to Beth on reception and they arranged postage and returned them back to me. Excellent service!

10

Michael

5. maj 2025

·

Overnattede 1 nat

The hotel staff were excellent along with the restaurant staff.

8

Andrew

9. nov. 2025

·

Overnattede 1 nat

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming

10

Shirley

27. aug. 2025

·

Overnattede 2 nætter

Had a great stay at Park Plaza, very relaxed, very quiet. We ate in the restaurant, food was delicious and service was friendly.

6

Aled

25. aug. 2025

·

Overnattede 1 nat

The location of the hotel was good and overall the experience was fine, but I had a major issue with the air conditioning in my room. Unfortunately, it didn’t work, and despite raising it with reception, no one ever came to check it or offered me an alternative room. This meant I was stuck in an uncomfortably hot room throughout my stay, which made it difficult to relax or sleep properly. What I found most disappointing was that, when I raised the issue again in the morning, there was no apology or acknowledgment of the problem. A bit of care and accountability from the staff would have made a big difference. The hotel itself is decent, but the lack of follow-up and customer service around such a basic issue really let it down.

10

Phoebe

16. sep. 2025

·

Overnattede 2 nætter

Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were

8

Nicola

23. apr. 2024

·

Overnattede 1 nat

Hotel was lovley and well presented. It was clean and very welcoming. The front of house staff were so polite and professional and really helpful. However, when using the spa facilities we found 2 female members of the spa staff unhelpful and 1 was extremely snooty and rude. We were told when we booked in that when we go down to use the spa facilities to take our room key and card as evidence we were guests staying and to obtain our robes and slippers. Upon asking a member of staff for these items she called over another lady who has such an attitude saying that robes and slippers were not part of our hotel booking (despite being staying guests). She called reception to check our booking and frankly I found it extremely rude to hear “So these guest don’t have robes and there for they must pay correct!” All with an “I told you so” attitude! We were told we would need to pay £10 each for these! This put us off the rest of our stay in all honesty. Needless to stay we did not use the facilities the following morning. The front of house staff however were wonderful and the hotel itself is beautiful. Just check your booking for these items or take your own.

10

Lee

31. aug. 2025

·

Overnattede 2 nætter

Great staff, was really good with my dad. Upgraded me for free. Very convenient for all activities in Cardiff!

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Lokation

En central beliggenhed nær slottet, New Theatre og shopping er et stort plus. Ulempen er betydelig støj fra nærliggende barer og arrangementer om natten for nogle værelser.

Relaterede gæsteanmeldelser

10

jason

18. maj 2025

·

Overnattede 1 nat

Nice comfortable and quiet hotel in the centre of Cardiff ideally place for some shopping, bars and visiting the museum. Very nice spa and pool. Our room was directly opposite so bars and a night club which was a bit concerning, however, we didn’t hear a thing, room widows very well insulated. Parking expensive at £32.50 in the NCP directly opposite the hotel for 24 hours, but you do get a 25% reduction from reception.

8

Jon

16. apr. 2023

·

Overnattede 1 nat

Great stay in Cardiff. Great room, excellent breakfast. Brilliant location for the city centre, but I chose it for it’s excellent access to Bute Park, and the city’s quiet and beautiful neo-classical civic centre.

8

Alan

1. okt. 2023

·

Overnattede 1 nat

Excellent location for the Cardiff Half Marathon

10

SUSAN

2. maj 2024

·

Overnattede 1 nat

Great location close to castle. Friendly reception staff. Lovely comfortable bed

10

Martin

19. dec. 2024

·

Overnattede 7 nætter

A comfortable hotel in a good location. Quiet and spacious room. A bit too expensive for what you're getting.

8

Nicola

31. jan. 2025

·

Overnattede 1 nat

Opposite a noisy nightclub with lots of very drunk and loutish people. We also had to show our room keys to bouncers to gain access to the hotel in the evening.

10

Will

27. maj 2024

·

Overnattede 3 nætter

The staff were very welcoming and helpful throughout the stay. The location is excellent for the centre of town and the castle, with convenient parking across the road at the NCP. Rooms were a decent size, clean and had good facilities - nothing unexpected but everything that we needed. The bath was particularly comfortable - normally we find them a bit narrow.

8

Sophie Bowyer

14. jun. 2025

·

Overnattede 1 nat

Good location. Clean

8

David

3. aug. 2025

·

Overnattede 4 nætter

Always my choice of hotel to stay in Cardiff but not as good as previous visits , lots of noise from outside entertainment from Castle to Stadium and night clubs

10

Rose

17. mar. 2025

·

Overnattede 1 nat

Prefect location for the city centre Nice room

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Spisning

Morgenmaden vurderes ofte som meget god med et stort udvalg, selvom flere gæster har fundet emner lunkne eller gennemsnitlige. Kvaliteten af restauranten og baren er blandet, med nogle gode måltider, men også klager over kolde retter, kedelig mad og høje priser.

Relaterede gæsteanmeldelser

2

James

2. jan. 2025

·

Overnattede 1 nat

Phoned to see if all spa facilities were working and was told yes but on arrival the hot tub was out off order and another person said it has been for ages , then this morning I had a cold breakfast with an added piece of plastic, I will never stay again

6

Chris

29. nov. 2024

·

Overnattede 1 nat

A nice hotel with very friendly staff. Clean but a little dated. As an example, USB plug sockets sould be standard nowadays. Anything else is dated or being done to a budget. Its probably a good 3 star rather than a 4 star hotel. Evening meal read well on the menu, but the execution was poor and quite a disappointment. However, they were busy because of Beaujolais Day, so may have been a one off. Breakfast on the other hand was fantastic and very well stocked. Overall a pleasant experience and I would stay again.

8

Carl

22. jun. 2025

·

Overnattede 1 nat

Room was great, food was beautiful and staff were very polite and helpful.

10

jason

18. maj 2025

·

Overnattede 1 nat

Nice comfortable and quiet hotel in the centre of Cardiff ideally place for some shopping, bars and visiting the museum. Very nice spa and pool. Our room was directly opposite so bars and a night club which was a bit concerning, however, we didn’t hear a thing, room widows very well insulated. Parking expensive at £32.50 in the NCP directly opposite the hotel for 24 hours, but you do get a 25% reduction from reception.

10

c

6. feb. 2023

·

Overnattede 2 nætter

Staff helpful, room good, lovely pool. Only downside was a meal in their restaurant which arrived cold in the middle, but they dealt with it professionally.

8

Brian

19. aug. 2025

·

Overnattede 1 nat

Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.

10

Karl

8. sep. 2025

·

Overnattede 1 nat

Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.

6

Julie

27. sep. 2025

·

Overnattede 1 nat

Bartender spilled my cocktail didn't offer to remake or top up. Bathroom tap so stiff that you had to use force so then water went every wear. Breakfast was cold so had to ask for a freshly made item.

4

Jamie

23. nov. 2024

·

Overnattede 1 nat

Cocktails and ambience of bar area

8

Hannah

22. apr. 2024

·

Overnattede 1 nat

My husband and I had a lovely stay at Park Plaza. My only complaint is that we booked this hotel specifically over others because of the steam room and jacuzzi and neither were working. I dont feel the price reflected this. If we had known we would have booked The Mercure instead. Breakfast was lovely and staff friendly.

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Måned	Gennemsnitlig pris
januar	105 US$
februar	159 US$
marts	143 US$
april	139 US$
maj	134 US$
juni	199 US$
juli	169 US$
august	143 US$
september	149 US$
oktober	165 US$
november	177 US$
december	149 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $186	20 $235	21 $217	22 $141	23 $141	24 $208
25 $115	26 $127	27 $158	28 $158	29 $140	30 $140	31 $198

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $116	2 $147	3 $233	4 $210	5 $135	6 $202	7 $339
8 $111	9 $140	10 $186	11 $186	12 $151	13 $257	14 $526
15 $116	16 $151	17 $245	18 $198	19 $245	20 $222	21 $512
22 $126	23 $145	24 $169	25 $169	26 $158	27 $208	28 $240
29 $105	30 $137

Park Plaza Cardiff

Priser på Park Plaza Cardiff

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Executive-værelse - 1 kingsize-seng

Superior-værelse - 1 kingsize-seng (Tree Line View)

Superior-værelse

Gæsteanmeldelser af Park Plaza Cardiff

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

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