Name: Park Plaza Cardiff
Address: Greyfriars Rd, Cardiff, Gales, GB
Price range: 105 US$–526 US$ per night
Rating: 8.5

Opiniones de los huéspedes

Park Plaza Cardiff recibe elogios por su ubicación céntrica, su personal amable y sus habitaciones espaciosas, aunque las opiniones señalan repetidamente el ruido de la calle por la noche, el aire acondicionado poco fiable y los cierres intermitentes del spa y la piscina, lo que reduce el confort y el valor de la estancia.

Muchos huéspedes disfrutan de la piscina, el gimnasio y el desayuno cuando están disponibles, y varios destacan la amabilidad del personal y las mejoras ocasionales. Entre los inconvenientes comunes se incluyen el aparcamiento de pago en las cercanías, los ocasionales retrasos a la llegada y el hecho de que algunas habitaciones se sienten anticuadas o con un aislamiento acústico deficiente. Espere una estancia céntrica con servicios útiles, pero confirme la ubicación de la habitación y el estado del spa si el ruido o el tiempo de bienestar son importantes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina, la sala de vapor y el gimnasio son populares, pero las instalaciones sufren mantenimiento y cierres recurrentes: el jacuzzi suele estar fuera de servicio y la piscina puede estar fría. El aparcamiento se encuentra en el NCP al otro lado de la calle y puede ser caro, incluso con descuento.

Reseñas de huéspedes relacionadas

8

Hakan

1 feb 2025

·

Se alojó 2 noches

Spacious standard room with big bathroom /shower, had a safe as well Bed was very comfortable. Pool was fairly large as well as the Steam room but was disappointed that there was no sauna. In the heart of Cardiff. Recommend

4

Elizabeth

20 nov 2025

·

Se alojó 2 noches

The hotel was cold, the atrium lobby had a wind blowing through it, the bar / restaurant was cold and my room was cold. So disappointed that this was not sorted in a 4* hotel. The only saving grace was the leisure club, pool which was sedate, calm and ... warm !! The reception staff did a lot of smiling and onedid action a heater for my room, but I felt they just didn't care about guests comfort levels on the whole.

8

kaushik

23 jun 2025

·

Se alojó 2 noches

Perfect location. Good facilities including heated pool and spa. Lovely breakfast. Air conditioning and one lift not working. Parking opposite very expensive.

8

Yifan

30 oct 2025

·

Se alojó 1 noche

Great gym and pool. Room sink is not working so well ( some blockage probably).

10

Dawn

17 nov 2025

·

Se alojó 1 noche

Clean room. Great location. Pool closed but used pool at Hilton

10

jacqueline

8 jul 2025

·

Se alojó 1 noche

Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.

6

Adrian

22 ago 2025

·

Se alojó 1 noche

We had 2 rooms, both nice enough but 1 room had broken air conditioning and that was not repaired during our stay. Biggest gripe was the swimming pool was out of service and that is the main reason we booked that hotel.

6

Jacqueline

3 ene 2025

·

Se alojó 2 noches

The hotel was ok but not 4-5 stars ,the health suite was awful, we booked this hotel because of the health suite as our son has used it before, the health suite was tired, the jacuzzi was broken and has been for 4 plus months, the steam room had either no or very little steam, and the pool was really cold way below the levels it should be (we have our own pool so know the regular temperatures) we spoke to numerous people who all said it was really cold and some were members who regularly go there

6

Chrisley

26 dic 2024

·

Se alojó 1 noche

Hot tub not working , would have been nice to have been notified ! Pool was freezing!

10

NIKI

12 jul 2025

·

Se alojó 1 noche

Great hotel, lovely big rooms, fantastic pool, steam and jacuzzi with a nice view. Really nice breakfast and friendly staff. Right opposite NPC car park, with a discount code from the hotel so very handy if you're driving in and it is close to the centre and Blackweir Fields!

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Limpieza

Muchas reseñas describen habitaciones y zonas comunes limpias, pero los estándares son inconsistentes, con informes de polvo, olores persistentes a humo, moho y detalles de limpieza que se han pasado por alto, como dispensadores vacíos.

Reseñas de huéspedes relacionadas

6

M

16 ago 2025

·

Se alojó 1 noche

Tired hotel needs some update. Plus smell of cigarette was imminent. However the staff and cleanliness you cannot fault.

6

Karen

14 sept 2025

·

Se alojó 1 noche

Room clean but smelt of smoke, room was cold even after turning thermostat up.

10

Karl

8 sept 2025

·

Se alojó 1 noche

Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.

6

Caroline

2 ago 2025

·

Se alojó 1 noche

Disappointing. Room was spacious but tired, dusty and there was mould in the bathroom. Air conditioning wasn't working so the room was hot and uncomfortable. They provided a fan instead when we complained, which didn't really help. Have previously stayed in various Park Plazas elsewhere so expected a similar standard.

6

Jane

21 jun 2024

·

Se alojó 1 noche

No view in the twin room, was on to other rooms and dark. Carpet badly sagging and dirty. Cleanliness not up to standard, hairs in bathroom, floor not cleaned. Chair dirty and marked. Disappointing.

8

Robert

9 ene 2025

·

Se alojó 1 noche

Rooms showing signs of needing updating, initial room didnt have A/C /heating working, so we were upgraded to a junior suite. A/C and heating worked in new room but no radiators or heating situated in the bathroom which seemed strange in this day and age. Also shower showing signs of needing a refurb quite mouldy in places. Room sofas looked well used and in need of an update. Bed wasnt the comfiest, had better recently in a Premier Inn. Lobby area and bar spotlessly clean and staff were extremely helpful in both areas as always.

8

Andrew

9 nov 2025

·

Se alojó 1 noche

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming

4

michael

4 sept 2025

·

Se alojó 2 noches

An unclean bedroom that had a stock of food for someone who has stayed on a permanent basis. Raises with reception, nothing happened not comments, nothing!! Disgraceful!!

6

Magdalena

24 jul 2023

·

Se alojó 1 noche

Quite dated and basic, not worth the price. Overall looks clean but when you look closer you can spot a lot of dust. No hand soap in a bathroom and staff still didn’t supply it after I asked few times. TV super old. Spa and pool is small but alright. Not a terrible experience but not great either, was expecting more based on reviews and star rating. I wouldn’t go back.

6

Michelle

24 mar 2025

·

Se alojó 2 noches

We were upgraded this was because the first room we were given had no air-conditioning and so much dust on the front of the wardrobe that you could write your name in it… I was thankful for the upgrade

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Habitaciones

Las habitaciones suelen ser espaciosas, con camas cómodas y extras útiles como neveras, pero el tráfico y el ruido de las discotecas afectan a algunas habitaciones orientadas a la calle, y se señalan problemas recurrentes con el sistema de calefacción, ventilación y aire acondicionado. Algunas habitaciones se sienten anticuadas o tienen pequeñas imperfecciones de mantenimiento.

Reseñas de huéspedes relacionadas

6

Graham

17 oct 2025

·

Se alojó 1 noche

Walls were paper thin so we could hear everything happening next door, windows didn't close properly so no sound proofing from the traffic of the road despite paying for a "tree line" room. Room was okay, nothing special especially at the price. Room service was excellent however with really tasty food. Facilities are excellent but you go to a hotel to sleep and we couldn't really do that with all the noise. From the room we were in, I wouldn't class this as a four star hotel. When we mentioned the issues, hotel staff said we should have said something during the night. What are they going to do? Come to the room and install soundproofing? Turn up at 2am with screwdrivers to fix the window? That's a blanket response to shift responsibility onto the guest because I'll guarantee despite us saying about the window nobody will have been sent to fix it before the next guest stayed in the room.

10

Agata

27 jun 2025

·

Se alojó 1 noche

We were attending a show in New Theatre which is situated next door, it was such a convenience to get out of theatre and literally walk 2 min to our hotel. We requested queen bed and it was massive. Very good night sleep ,even that our room was facing a Main Street ,but it was lovely to look out of the window to the night life time.i was impressed with lovely light but fluffy duvets which kept us warm all night.i stayed with daughter who wakes up at 6am everyday so it was a bonus that she slept peaceful and sound till almost 8 am. Overall very good experience and very affordable for a price which we paid.

8

Brian

19 ago 2025

·

Se alojó 1 noche

Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.

4

Anthony

18 jul 2025

·

Se alojó 1 noche

The air conditioning does not work. The rooms were 26 degrees and windows did not open. Staff offered us fans which just moved the hot air around. Avoid at all costs in Summer.

10

Lesley

27 may 2024

·

Se alojó 4 noches

Central location, spacious comfortable rooms

6

Graeme

21 jun 2025

·

Se alojó 1 noche

Air con was poor & it was noisy til 2.30am due to an event at the nearby park

8

Robert

9 ene 2025

·

Se alojó 1 noche

Rooms showing signs of needing updating, initial room didnt have A/C /heating working, so we were upgraded to a junior suite. A/C and heating worked in new room but no radiators or heating situated in the bathroom which seemed strange in this day and age. Also shower showing signs of needing a refurb quite mouldy in places. Room sofas looked well used and in need of an update. Bed wasnt the comfiest, had better recently in a Premier Inn. Lobby area and bar spotlessly clean and staff were extremely helpful in both areas as always.

8

Rachel

20 sept 2025

·

Se alojó 1 noche

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.

4

Paula

19 may 2024

·

Se alojó 1 noche

We stayed in room 224 and it was facing the road, the noise from the pubs opposite was really loud. There was no air conditioning in the room.

2

Keith

13 jul 2025

·

Se alojó 1 noche

Property lacks sufficient air conditioning for temperatures above 75 degrees. I would strongly recommend avoiding in the summer.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad y su disposición a ayudar, con múltiples menciones de mejoras y resolución de problemas. Sin embargo, la capacidad de respuesta a veces decae y algunos huéspedes informan de un servicio lento en el restaurante o de solicitudes de mantenimiento sin resolver.

Reseñas de huéspedes relacionadas

6

Carol

4 nov 2025

·

Se alojó 3 noches

The room was standard, slept well and the bed comfy. On arrival reception staff were polite and courteous, we were advised to book for the restaurant that evening, we did, but they were not busy so entered 15 mins before the booked time slot - this caused confusion for the staff. The food was lovely but service very slow, to the point we felt ignored - it took almost two hours for a main and desert. We were not offered a dessert menu so had to follow a member of staff to ask for one. Bery unhappy

6

Jonathan

29 jun 2025

·

Se alojó 1 noche

Great facilities but 40 mins to check in at 3pm as rooms not available. Asked to wait in seats. Was informed after 20 minutes would be 5 minutes and then chased after a further 20. Room generally clean but stains on carpet and surfaces in the bathroom. Pool good and Hume well equipped and clean. Staff nice but need to fix check in, delays and get the carpets cleaned.

10

James

11 ago 2025

·

Se alojó 1 noche

I had left a pair of trousers in my room and only realised when I got home. I spoke to Beth on reception and they arranged postage and returned them back to me. Excellent service!

10

Michael

5 may 2025

·

Se alojó 1 noche

The hotel staff were excellent along with the restaurant staff.

8

Andrew

9 nov 2025

·

Se alojó 1 noche

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming

10

Shirley

27 ago 2025

·

Se alojó 2 noches

Had a great stay at Park Plaza, very relaxed, very quiet. We ate in the restaurant, food was delicious and service was friendly.

6

Aled

25 ago 2025

·

Se alojó 1 noche

The location of the hotel was good and overall the experience was fine, but I had a major issue with the air conditioning in my room. Unfortunately, it didn’t work, and despite raising it with reception, no one ever came to check it or offered me an alternative room. This meant I was stuck in an uncomfortably hot room throughout my stay, which made it difficult to relax or sleep properly. What I found most disappointing was that, when I raised the issue again in the morning, there was no apology or acknowledgment of the problem. A bit of care and accountability from the staff would have made a big difference. The hotel itself is decent, but the lack of follow-up and customer service around such a basic issue really let it down.

10

Phoebe

16 sept 2025

·

Se alojó 2 noches

Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were

8

Nicola

23 abr 2024

·

Se alojó 1 noche

Hotel was lovley and well presented. It was clean and very welcoming. The front of house staff were so polite and professional and really helpful. However, when using the spa facilities we found 2 female members of the spa staff unhelpful and 1 was extremely snooty and rude. We were told when we booked in that when we go down to use the spa facilities to take our room key and card as evidence we were guests staying and to obtain our robes and slippers. Upon asking a member of staff for these items she called over another lady who has such an attitude saying that robes and slippers were not part of our hotel booking (despite being staying guests). She called reception to check our booking and frankly I found it extremely rude to hear “So these guest don’t have robes and there for they must pay correct!” All with an “I told you so” attitude! We were told we would need to pay £10 each for these! This put us off the rest of our stay in all honesty. Needless to stay we did not use the facilities the following morning. The front of house staff however were wonderful and the hotel itself is beautiful. Just check your booking for these items or take your own.

10

Lee

31 ago 2025

·

Se alojó 2 noches

Great staff, was really good with my dad. Upgraded me for free. Very convenient for all activities in Cardiff!

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Ubicación

Su ubicación céntrica cerca del castillo, el New Theatre y las tiendas es una gran ventaja. El inconveniente es el ruido importante por la noche procedente de los bares y eventos cercanos para algunas habitaciones.

Reseñas de huéspedes relacionadas

10

jason

18 may 2025

·

Se alojó 1 noche

Nice comfortable and quiet hotel in the centre of Cardiff ideally place for some shopping, bars and visiting the museum. Very nice spa and pool. Our room was directly opposite so bars and a night club which was a bit concerning, however, we didn’t hear a thing, room widows very well insulated. Parking expensive at £32.50 in the NCP directly opposite the hotel for 24 hours, but you do get a 25% reduction from reception.

8

Jon

16 abr 2023

·

Se alojó 1 noche

Great stay in Cardiff. Great room, excellent breakfast. Brilliant location for the city centre, but I chose it for it’s excellent access to Bute Park, and the city’s quiet and beautiful neo-classical civic centre.

8

Alan

1 oct 2023

·

Se alojó 1 noche

Excellent location for the Cardiff Half Marathon

10

SUSAN

2 may 2024

·

Se alojó 1 noche

Great location close to castle. Friendly reception staff. Lovely comfortable bed

10

Martin

19 dic 2024

·

Se alojó 7 noches

A comfortable hotel in a good location. Quiet and spacious room. A bit too expensive for what you're getting.

8

Nicola

31 ene 2025

·

Se alojó 1 noche

Opposite a noisy nightclub with lots of very drunk and loutish people. We also had to show our room keys to bouncers to gain access to the hotel in the evening.

10

Will

27 may 2024

·

Se alojó 3 noches

The staff were very welcoming and helpful throughout the stay. The location is excellent for the centre of town and the castle, with convenient parking across the road at the NCP. Rooms were a decent size, clean and had good facilities - nothing unexpected but everything that we needed. The bath was particularly comfortable - normally we find them a bit narrow.

8

Sophie Bowyer

14 jun 2025

·

Se alojó 1 noche

Good location. Clean

8

David

3 ago 2025

·

Se alojó 4 noches

Always my choice of hotel to stay in Cardiff but not as good as previous visits , lots of noise from outside entertainment from Castle to Stadium and night clubs

10

Rose

17 mar 2025

·

Se alojó 1 noche

Prefect location for the city centre Nice room

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Comida

El desayuno suele ser muy bueno y con mucha variedad, aunque varios huéspedes encontraron algunos alimentos tibios o mediocres. La calidad del restaurante y el bar es variada, con algunas comidas excelentes, pero también quejas sobre platos fríos, comida insípida y precios elevados.

Reseñas de huéspedes relacionadas

2

James

2 ene 2025

·

Se alojó 1 noche

Phoned to see if all spa facilities were working and was told yes but on arrival the hot tub was out off order and another person said it has been for ages , then this morning I had a cold breakfast with an added piece of plastic, I will never stay again

6

Chris

29 nov 2024

·

Se alojó 1 noche

A nice hotel with very friendly staff. Clean but a little dated. As an example, USB plug sockets sould be standard nowadays. Anything else is dated or being done to a budget. Its probably a good 3 star rather than a 4 star hotel. Evening meal read well on the menu, but the execution was poor and quite a disappointment. However, they were busy because of Beaujolais Day, so may have been a one off. Breakfast on the other hand was fantastic and very well stocked. Overall a pleasant experience and I would stay again.

8

Carl

22 jun 2025

·

Se alojó 1 noche

Room was great, food was beautiful and staff were very polite and helpful.

10

jason

18 may 2025

·

Se alojó 1 noche

Nice comfortable and quiet hotel in the centre of Cardiff ideally place for some shopping, bars and visiting the museum. Very nice spa and pool. Our room was directly opposite so bars and a night club which was a bit concerning, however, we didn’t hear a thing, room widows very well insulated. Parking expensive at £32.50 in the NCP directly opposite the hotel for 24 hours, but you do get a 25% reduction from reception.

10

c

6 feb 2023

·

Se alojó 2 noches

Staff helpful, room good, lovely pool. Only downside was a meal in their restaurant which arrived cold in the middle, but they dealt with it professionally.

8

Brian

19 ago 2025

·

Se alojó 1 noche

Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.

10

Karl

8 sept 2025

·

Se alojó 1 noche

Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.

6

Julie

27 sept 2025

·

Se alojó 1 noche

Bartender spilled my cocktail didn't offer to remake or top up. Bathroom tap so stiff that you had to use force so then water went every wear. Breakfast was cold so had to ask for a freshly made item.

4

Jamie

23 nov 2024

·

Se alojó 1 noche

Cocktails and ambience of bar area

8

Hannah

22 abr 2024

·

Se alojó 1 noche

My husband and I had a lovely stay at Park Plaza. My only complaint is that we booked this hotel specifically over others because of the steam room and jacuzzi and neither were working. I dont feel the price reflected this. If we had known we would have booked The Mercure instead. Breakfast was lovely and staff friendly.

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Mes	Precio medio
enero	105 US$
febrero	159 US$
marzo	143 US$
abril	139 US$
mayo	134 US$
junio	199 US$
julio	169 US$
agosto	143 US$
septiembre	149 US$
octubre	165 US$
noviembre	177 US$
diciembre	149 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $186	20 $235	21 $217	22 $141	23 $141	24 $208
25 $115	26 $127	27 $158	28 $158	29 $140	30 $140	31 $198

DO	LU	MA	MI	JU	VI	SA
1 $116	2 $147	3 $233	4 $210	5 $135	6 $202	7 $339
8 $111	9 $140	10 $186	11 $186	12 $151	13 $257	14 $526
15 $116	16 $151	17 $245	18 $198	19 $245	20 $222	21 $512
22 $126	23 $145	24 $169	25 $169	26 $158	27 $208	28 $240
29 $105	30 $137

Park Plaza Cardiff

Precios para Park Plaza Cardiff

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación ejecutiva, 1 cama de matrimonio grande

Habitación superior, 1 cama de matrimonio grande (Tree Line View)

Habitación superior

Reseñas de los huéspedes sobre Park Plaza Cardiff

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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