Melia Cozumel
231 US$
/ noche
Promedio para noviembre
Precios para Melia Cozumel
Selecciona fechas para ver precios y disponibilidad
231 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Melia Cozumel, los precios por noche son de 200 US$ de media en el mes más barato (octubre) y de 742 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 238 US$ |
| febrero | 273 US$ |
| marzo | 270 US$ |
| abril | 252 US$ |
| mayo | 233 US$ |
| junio | 215 US$ |
| julio | 243 US$ |
| agosto | 742 US$ |
| septiembre | 241 US$ |
| octubre | 200 US$ |
| noviembre | 231 US$ |
| diciembre | 253 US$ |
E
F
M
A
M
J
J
A
S
O
nov · 231 US$
N
D
Más caro: agosto (aprox. 742 US$)
Más barato: octubre (aprox. 200 US$)
Acerca de esta propiedad
Resort todo incluido con 2 piscinas al aire libre, 4 restaurantes y un spa para la relajación máxima en Cozumel.
Ubicación
La instalación está ubicada en el noroeste de Cozumel, con vista a la fina arena blanca y aguas turquesas de la Playa de Santa Pilar, y está a pocos minutos del Aeropuerto Internacional de Cozumel, el puerto y la principal zona comercial y de restaurantes de la Isla. El hotel es famoso por ser uno de los mejores destinos de viaje del mundo para bucear y también tiene preciosos tesoros mayas. La mejor opción para descubrir una de las islas más bonitas del Caribe Mexicano.
Restaurante
Piscina
Sala de fitness/Gimnasio
Centro de negocios
Servicio de habitaciones
Conserje
Ubicación
Carretera Costera Norte km 5.8,77600 Cozumel,Quintana Roo,MX, Zona Hotelera Norte, San Miguel de Cozumel, Estado de Quintana Roo, México
Opciones de habitación
Double Room Premium
Melia Room Sea View (2+1)
Casa Zel Penthouse Suite Ocean Front
Premium Junior Single Suite
the Level Grand Premium (2+1)
Zel Suite Ocean Front 2 Adults
the Level Family Junior Suite
Detalles de la oferta
Junior Suite Ocean Front
Melia Garden View
Detalles de la oferta
Zel Room Ocean View
Standard Double Room (Ocean View)
Oceanfront Premium Junior Suite
Junior Quadruple Suite
Melia Ocean View
Detalles de la oferta
Premium Room (Sea View)
Deluxe Family Room
Standard Double Family Room
Zel Premier Suite Ocean Front
Room Standard
Premium Room
the Level Family Junior Suite (2+2)
Junior Family Suite
Grand Room
1 Bedroom Oceanfront Premium Junior King Suite
the Level Family Junior Suite (2+4)
Double Garden View
Standard King Room (Garden View)
Standard Suite (Ocean View)
Grand King Room
Standard King Room (Ocean View)
Quadruple Ocean View
Melia Room Garden View (2+2)
1 Bedroom Oceanfront Premium Suite
the Level Family Junior Suite (2+3)
Standard Suite (With View)
Premium Junior Suite
Zel Room Ocean View 3 Adults
Standard Room (Sea View)
Superior Room (Sea View)
Melia Room Garden View (2+1)
Zel Suite Garden View
Standard 2 Double Family Junior Suite
Meliá Room (Garden View)
Double Ocean View
the Level Grand Premium (2+2)
Melia Room Sea View (2+2)
Junior Suite
1 Bedroom Premium Suite (Sea View)
Premium Suite, 1 Bedroom, Oceanfront (2+2)
Junior Suite, Oceanfront
the Level Grand Premium
Detalles de la oferta
Zel Junior Suite Ocean Front
Zel Room Garden View
Junior Double Suite
Standard King Room (Sea View)
Oceanfront Premium Suite
Grand Double Room
Double Ocean View King Bed
Premium Suite (Sea View)
Room Standard with Ocean View
Junior Suite (Garden View)
1 Bedroom Oceanfront Premium Junior Suite
Standard 2 Double Room (Ocean View)
Meliá Room (Sea View)
Casa Zel Ocean Front
Standard Double Room (Garden View)
Junior Suite (Premium 2+1)
Double Room Garden View
Premium Suite, 1 Bedroom, Oceanfront (2+1)
Royal Suite
Premium Grand Room
Standard Suite
Double Garden View King Bed
the Level Royal Suite
Detalles de la oferta
Standard King Or 2 Double Room (Garden View)
Zel Room Ocean View 2 Adults
Junior Suite (Premium)
Detalles de la oferta
Standard Room
Standard Double Room (Sea View)
Zel Room Garden View , 2 Double Beds
Zel Suite Ocean Front
Premium Suite, 1 Bedroom, Oceanfront
Detalles de la oferta
Standard Family Room
Room Standard with Garden View
Standard Suite (Sea View)
Junior Suite (With View)
Zel Junior Suite (Ocean Front)
Double Room Sea View
Zel Room (Gardenview)
Premium Grand Double Or Twin Room
Standard Double Or Twin Room (Garden View)
Standard King Or 2 Double Family Junior Suite
Standard Double Room
Standard Triple Room (Garden View)
Room Ocean View
Junior Suite (Premium 2+2)
Premium Double Room (Sea View)
Standard Double Or Twin Room (Ocean View)
Suite with Views
Zel Room Ocean View 2+2
Zel Room Garden View 2+2
Junior Single Suite (Garden View)
Premium Double Room (Ocean View)
Standard Twin Room
Premium Double Room
1 Bedroom Oceanfront Premium King Suite
Junior Single Suite (Ocean View)
Junior 2 Double Suite
Premium One-Bedroom Suite Sea View
Premium Grand Double Or Single Room
Zel Suite Ocean Front 2+1
Standard Double Or Twin Room
Grand Quadruple Room
Standard Double Or Single Room (Sea View)
Standard Quadruple Room (Garden View)
Premium Single Room (Ocean View)
Zel Suite Garden View 2+4
Standard Double Or Twin Room (Sea View)
Premium Junior King Suite
Double Room Sea View One Bed
Double Room Sea View Economic
Standard King Or 2 Double Room (Ocean View)
Junior King Family Suite
Quadruple Garden View
Superior King Or 2 Double Room (Ocean View)
Zel Room Garden View 3 Adults
Zel Room (Gardenview) [2]
Zel Room Garden View 3+1
Zel Room (Oceanview) [1]
Junior Family Junior Suite
Premium Suite
Grand 2 Double Room
Standard Double Suite
Junior King Suite
Premium Grand King Room
Zel Junior Suite Oceanfront
Premium Grand 2 Double Room
Standard Quadruple Room (Ocean View)
Standard Family Junior Suite
Zel Room (Gardenview)
Grand Single Room
Standard Twin Room (Garden View)
Double Room Sea View 2 Beds
Standard 2 Double Room
Premium Double Or Twin Room
Standard 2 Double Room (Sea View)
Premium King Room
Double Room Garden View 2 Beds
Standard King Family Junior Suite
Standard Double Or Single Room
Zel Room Garden View 2 Adults
Junior King Or 2 Double Suite (Garden View)
Zel Room Garden View 2+1
Zel Room (Oceanview)
Standard 2 Double Room (Garden View)
Superior Room (Ocean View)
Zel Room (Gardenview) [1]
Royal King Suite
Standard Room (Ocean View)
Zel Room Garden View , 1 King Bed
Premium Room (Ocean View)
Premium King Or 2 Double Room (Ocean View)
Superior Single Room (Ocean View)
Standard Single Room (Ocean View)
Premium Grand King Or 2 Double Room
Premium Grand Double Room
Standard Double Suite (Sea View)
Standard Double Or Single Room (Garden View)
1 Bedroom Premium Suite
Standard Single Room (Garden View)
Standard King Room
Standard King Suite
Zel Room Ocean View 2+1
Standard King Suite (Ocean View)
Zel Room (Oceanview)
Standard Room (Garden View)
Standard Single Family Junior Suite
Premium Quadruple Room
Reseñas de los huéspedes sobre Melia Cozumel
8.2
Muy bueno
Basado en 346 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
50%
Familia
32%
Grupo
14%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En general, el Meliá Cozumel - All Inclusive recibe elogios por su personal amable y atento, el diseño generalmente limpio y compacto del resort, y su amplia playa de arena, aunque a veces puede aparecer algas o el agua puede estar turbia, y la calidad de la comida a menudo se describe como regular.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En general, el Meliá Cozumel - All Inclusive recibe elogios por su personal amable y atento, el diseño generalmente limpio y compacto del resort, y su amplia playa de arena, aunque a veces puede aparecer algas o el agua puede estar turbia, y la calidad de la comida a menudo se describe como regular.
Muchos huéspedes encuentran que el buffet es repetitivo y que asegurar reservas para cenar es limitado, con algunos beneficios, mejor licor y asientos en la playa reservados para la mejora a The Level. Las habitaciones son cómodas pero anticuadas, con informes frecuentes de humedad o problemas con el aire acondicionado, mientras que las vistas al océano son populares. El ambiente es relajado y familiar, con actividades y espectáculos en el lugar; la ubicación está a un corto trayecto en taxi del centro. Ideal para viajeros que valoran un ambiente relajado por encima de una gran variedad de opciones gastronómicas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Resort más pequeño con dos piscinas (incluida una zona solo para adultos), una playa amplia, espectáculos nocturnos y actividades organizadas; servicios como cabañas o servicio de playa a menudo favorecen a los huéspedes de The Level. Algunos señalan bares limitados y ocasionales fallas en los ascensores.
Reseñas de huéspedes relacionadas
10
Jessica
5 may 2024
·
Se alojó 5 noches
Food was good and service was great. Bartenders made sure you were taken care of. One of the things I liked best is there were plenty of seats by the pool and on the beach. You didn't have to set your towel on the chairs at 7am to make sure you had a seat that day. Not a lot of night time entertainment for adults but only 8 min taxi ride to the Port. I would definitely stay here again.
Food was good and service was great. Bartenders made sure you were taken care of. One of the things I liked best is there were plenty of seats by the pool and on the beach. You didn't have to set your towel on the chairs at 7am to make sure you had a seat that day. Not a lot of night time entertainment for adults but only 8 min taxi ride to the Port. I would definitely stay here again.
8
Jack
22 jul 2025
·
Se alojó 14 noches
The staff is friendly and welcoming in the hotel, bars and dining areas. The people at the front desk are incredibly helpful. The system for reserving cabanas and the staff who run it are not as helpful. We made a mistake in reserving got yelled at and then got no service on the beach for the second week of our stay.
The staff is friendly and welcoming in the hotel, bars and dining areas. The people at the front desk are incredibly helpful. The system for reserving cabanas and the staff who run it are not as helpful. We made a mistake in reserving got yelled at and then got no service on the beach for the second week of our stay.
8
Adriana Valero
28 jul 2025
·
Se alojó 6 noches
Al llegar se tenía clausurado los dos restaurantes y se improvisó el desayuno en el teatro, para el segundo día en la noche se abrieron ambos restaurantes. Tiene una área llamada level que tiene privilegios, son las misma a instalaciones pero se acordona el área, nos tumbamos en unas sillas de playa y nos pidieron retirarnos, aunque el área que no era level se llenaba. La reservación a los restaurantes a la carta se separan por semana y se llenan rápido, no puedes reservar de un día para otro, y depende de los días que te hospedes el número de veces que puedes reservar. La limpieza estaba excelente, habitación, restaurantes, incluso en la playa recogían el sargazo que llegaba. El personal es muy amable, todos en particular en los restaurantes y en el bar que aunque estaba lleno atendían con prontitud.
Al llegar se tenía clausurado los dos restaurantes y se improvisó el desayuno en el teatro, para el segundo día en la noche se abrieron ambos restaurantes. Tiene una área llamada level que tiene privilegios, son las misma a instalaciones pero se acordona el área, nos tumbamos en unas sillas de playa y nos pidieron retirarnos, aunque el área que no era level se llenaba. La reservación a los restaurantes a la carta se separan por semana y se llenan rápido, no puedes reservar de un día para otro, y depende de los días que te hospedes el número de veces que puedes reservar. La limpieza estaba excelente, habitación, restaurantes, incluso en la playa recogían el sargazo que llegaba. El personal es muy amable, todos en particular en los restaurantes y en el bar que aunque estaba lleno atendían con prontitud.
10
Robin Lynn Patton
21 jul 2025
·
Se alojó 6 noches
The property is beautiful. We stayed in the Level Up rooms on the on beach. While there was a ton of seaweed in the ocean and really not swimmable, the resort next door had none and that is where we went for snorkeling and swimming. The staff were excellent. The swim up bar was awesome, but it was closed for the last three days we were there and that was a bit disappointing but the lobby bar was open and staff made sure we had drinks when needed. The food is just okay, but we did not have high expectations so it was fine. Breakfast in the Fish House never disappointed. We all had some sort gastrointestinal issues and could have been from the buffet as it was hot and a lot of flies. I would most definitely visit again, but never again in July as it is just too hot.
The property is beautiful. We stayed in the Level Up rooms on the on beach. While there was a ton of seaweed in the ocean and really not swimmable, the resort next door had none and that is where we went for snorkeling and swimming. The staff were excellent. The swim up bar was awesome, but it was closed for the last three days we were there and that was a bit disappointing but the lobby bar was open and staff made sure we had drinks when needed. The food is just okay, but we did not have high expectations so it was fine. Breakfast in the Fish House never disappointed. We all had some sort gastrointestinal issues and could have been from the buffet as it was hot and a lot of flies. I would most definitely visit again, but never again in July as it is just too hot.
8
Annett
25 jul 2025
·
Se alojó 4 noches
It’s a small all inclusive resort. I’ve been to the Melia Cancun and Riviera Maya which is why I picked this resort for my visit to Cozumel. At first I was a bit dissapointed. It felt limited. The pools are small, limited bars, no beach service, small buffet area, only two reservation restaurants that were all booked but the longer we stayed I warmed up to it. The staff is very nice, found a nice beach area to the left of the resort. Very relaxing and family oriented .
It’s a small all inclusive resort. I’ve been to the Melia Cancun and Riviera Maya which is why I picked this resort for my visit to Cozumel. At first I was a bit dissapointed. It felt limited. The pools are small, limited bars, no beach service, small buffet area, only two reservation restaurants that were all booked but the longer we stayed I warmed up to it. The staff is very nice, found a nice beach area to the left of the resort. Very relaxing and family oriented .
8
Hazel
23 jul 2025
·
Se alojó 7 noches
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
10
Olena
22 ene 2025
·
Se alojó 10 noches
Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation
Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation
10
Andrew
7 may 2025
·
Se alojó 7 noches
Melia is a great place to stay. The restaurants, bars, pools, beach, rooms, etc. are all nice. Work out room is adequate as well. We did participate in many of the activities. Volleyball and aerobics were fun. April does a great job running her tasks. I feel like the other staff in leadership roles do not know English as well as she does. But that is my fault, as I know zero Spanish - lol. The entertainment was adequate, most of the day staff work hard to put shows on at night. The magic show was very cool, especially the shadow puppet master. The ocean in front of the resort was the only downer. The water was brown for 3 or 4 days and we snorkeled and swam at the neighboring resort. The water did clear up at the end of our trip. The snorkeling is amazing just south of the resort. The bartenders and waiters were all fantastic. My wife and I did participate in the level option. The feature is really not necessary, as the other two rooms that my family stayed in were not part of the level and we did everything together with no issues. I would go back. This is the first time staying at the Melia, but we have been to Cozumel many times. We love the beaches, San Miguel, etc. We have never had a problem staying on this island and will continue coming.
Melia is a great place to stay. The restaurants, bars, pools, beach, rooms, etc. are all nice. Work out room is adequate as well. We did participate in many of the activities. Volleyball and aerobics were fun. April does a great job running her tasks. I feel like the other staff in leadership roles do not know English as well as she does. But that is my fault, as I know zero Spanish - lol. The entertainment was adequate, most of the day staff work hard to put shows on at night. The magic show was very cool, especially the shadow puppet master. The ocean in front of the resort was the only downer. The water was brown for 3 or 4 days and we snorkeled and swam at the neighboring resort. The water did clear up at the end of our trip. The snorkeling is amazing just south of the resort. The bartenders and waiters were all fantastic. My wife and I did participate in the level option. The feature is really not necessary, as the other two rooms that my family stayed in were not part of the level and we did everything together with no issues. I would go back. This is the first time staying at the Melia, but we have been to Cozumel many times. We love the beaches, San Miguel, etc. We have never had a problem staying on this island and will continue coming.
10
Rebecca Lou
17 feb 2025
·
Se alojó 7 noches
Enjoyed the gym, Spa - had a wonderful experience w/ Janet for my massage, Emily, April and The one boy for stretching class- GREAT!! Beautiful Resort!!
Enjoyed the gym, Spa - had a wonderful experience w/ Janet for my massage, Emily, April and The one boy for stretching class- GREAT!! Beautiful Resort!!
8
Jose
2 ene 2025
·
Se alojó 2 noches
Nice hotel, but food is not that good and there is only very few restaurants. If you don’t pay level, most likely you will have trouble finding beach chairs with shadowi
Nice hotel, but food is not that good and there is only very few restaurants. If you don’t pay level, most likely you will have trouble finding beach chairs with shadowi
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de los huéspedes destacan unos terrenos muy limpios y espacios bien cuidados. Sin embargo, varias reseñas mencionan humedad y olores a humedad, ocasionales olores a moho o alcantarilla, y plagas esporádicas (por ejemplo, cucarachas o chinches) en una propiedad más antigua.
Reseñas de huéspedes relacionadas
2
Brian
2 ene 2026
·
Se alojó 1 noche
Stayed one night and couldn’t leave fast enough. The main buffet food quality was awful and the roof of the dining facility was being held together by a giant tarp that was blowing in 20mph winds. The hotel buildings were all covered in dirt and grime, they looked like they hadn’t been scrubbed and painted / refreshed in a long time. The bathroom was tiny and flooded during showers. The in-room safe was broken when we arrived. The mirror was covered in mold. Overall, this hotel is suffering from decay and lack of upkeep. We’re very disappointed at the cost as well as the experience because we’d stayed at a sister resort in Playa two years ago and had a wonderful time. Do not recommend going! Stay elsewhere
Stayed one night and couldn’t leave fast enough. The main buffet food quality was awful and the roof of the dining facility was being held together by a giant tarp that was blowing in 20mph winds. The hotel buildings were all covered in dirt and grime, they looked like they hadn’t been scrubbed and painted / refreshed in a long time. The bathroom was tiny and flooded during showers. The in-room safe was broken when we arrived. The mirror was covered in mold. Overall, this hotel is suffering from decay and lack of upkeep. We’re very disappointed at the cost as well as the experience because we’d stayed at a sister resort in Playa two years ago and had a wonderful time. Do not recommend going! Stay elsewhere
6
Angel Morales
15 feb 2024
·
Se alojó 4 noches
En la habitación me salieron cucarachas
En la habitación me salieron cucarachas
10
Petronella Maria Anna
25 nov 2025
·
Se alojó 13 noches
We loved our time at Melia Cozumel. The staff were all very courteous and friendly, with special thanks to Sandra in the dining room! Our room was great and the whole complex was always kept very clean. There were lots of activities to choose from and the beach was really nice. Any time we needed help, staff were quick to respond and very helpful. Definitely plan to go back.
We loved our time at Melia Cozumel. The staff were all very courteous and friendly, with special thanks to Sandra in the dining room! Our room was great and the whole complex was always kept very clean. There were lots of activities to choose from and the beach was really nice. Any time we needed help, staff were quick to respond and very helpful. Definitely plan to go back.
6
Keylantra
22 may 2025
·
Se alojó 5 noches
Melia is a beautiful resort. It was my first time at an all inclusive. Unfortunately, after the 2nd day there I realized that I had some bites on my foot. For this reason I avoided the beach on day 3, thinking it may be sand mites. After sleeping in the bed again I realized that these were bed bug bites. I do bot want to speak negative of this resort, because i enjoyed my time. But the cleanliness should be better.
Melia is a beautiful resort. It was my first time at an all inclusive. Unfortunately, after the 2nd day there I realized that I had some bites on my foot. For this reason I avoided the beach on day 3, thinking it may be sand mites. After sleeping in the bed again I realized that these were bed bug bites. I do bot want to speak negative of this resort, because i enjoyed my time. But the cleanliness should be better.
8
Margaret
16 ene 2024
·
Se alojó 4 noches
We had a great time during our stay at Melia Cozumel! The staff was warm, welcoming and went above and beyond for us. The resort itself was clean and had a lot of on site activities (volleyball, mini golf, game room). The only thing I would say was to be sure to make a reservation the day you arrive or else you will be eating the buffet for dinner every night. The food was your typical all inclusive resort food. The beach and pool were amazing, we had the most relaxing time.
We had a great time during our stay at Melia Cozumel! The staff was warm, welcoming and went above and beyond for us. The resort itself was clean and had a lot of on site activities (volleyball, mini golf, game room). The only thing I would say was to be sure to make a reservation the day you arrive or else you will be eating the buffet for dinner every night. The food was your typical all inclusive resort food. The beach and pool were amazing, we had the most relaxing time.
4
Ronald Darin
17 feb 2025
·
Se alojó 7 noches
Shower and beds were nice. Old beach towels for bath room towels. Fridge very small. Smell of sewage throughout property.
Shower and beds were nice. Old beach towels for bath room towels. Fridge very small. Smell of sewage throughout property.
10
Roxan Arra
14 jul 2025
·
Se alojó 7 noches
The cleanliness is top notch. Hotel staff are very friendly. There’s variety of food to choose from. If you prefer quietness away from the hustle and bustle downtown this is the place for you.
The cleanliness is top notch. Hotel staff are very friendly. There’s variety of food to choose from. If you prefer quietness away from the hustle and bustle downtown this is the place for you.
6
Cynthia Gail
8 jun 2025
·
Se alojó 4 noches
The staff are the best of any hotel I've ever stayed. The facility is clean. I like that there is an adult pool. The coffee bar is great. It's a $8 taxi ride to downtown. The alcohol containing drinks were so bad. I recommend paying the higher price package for top shelf alcohol. The food is similarl to other all inclusives. There is very little shade at the beach and the palapas that are there are always saved by someone who claims them early and then rarely even sits under them. It is probably worth it to pay the extra money to get the special drink package and additional privileges as there are more palapas for those guests in a seperate area. Our room always felt wet and smelled of mildew. When I returned home, all of my clothes, belongings and suitcase smelled of mildew. It was difficult to sleep at night due to the sensation of always feeling damp. Bathing suits and wet clothing will not dry if on the patio because it's too humid outside. They will not dry inside of the room because it is too humid. When we arrived the room smelled so strong of air freshener that we had to air it out for a few hours. My guess is this is done to cover up the smell of mildew initially so that you will not ask to change rooms. I have stayed in hotels in Cancun, Cozumel and Riviera Maya and have never experienced my room feeling wet and smelling of mildew. I would like to return to the hotel as I really like the staff but I will not do so because of condition of the rooms.
The staff are the best of any hotel I've ever stayed. The facility is clean. I like that there is an adult pool. The coffee bar is great. It's a $8 taxi ride to downtown. The alcohol containing drinks were so bad. I recommend paying the higher price package for top shelf alcohol. The food is similarl to other all inclusives. There is very little shade at the beach and the palapas that are there are always saved by someone who claims them early and then rarely even sits under them. It is probably worth it to pay the extra money to get the special drink package and additional privileges as there are more palapas for those guests in a seperate area. Our room always felt wet and smelled of mildew. When I returned home, all of my clothes, belongings and suitcase smelled of mildew. It was difficult to sleep at night due to the sensation of always feeling damp. Bathing suits and wet clothing will not dry if on the patio because it's too humid outside. They will not dry inside of the room because it is too humid. When we arrived the room smelled so strong of air freshener that we had to air it out for a few hours. My guess is this is done to cover up the smell of mildew initially so that you will not ask to change rooms. I have stayed in hotels in Cancun, Cozumel and Riviera Maya and have never experienced my room feeling wet and smelling of mildew. I would like to return to the hotel as I really like the staff but I will not do so because of condition of the rooms.
8
Ann
21 feb 2025
·
Se alojó 9 noches
Small property located on a beautiful stretch of beach. Staff was exceptional and very friendly. Rooms were very small and always damp and stinky. Food was below a average based on our past all inclusive experiences.
Small property located on a beautiful stretch of beach. Staff was exceptional and very friendly. Rooms were very small and always damp and stinky. Food was below a average based on our past all inclusive experiences.
8
Paul
23 feb 2024
·
Se alojó 7 noches
Cleanliness of room okay except for the dead cockroach in the room.
Cleanliness of room okay except for the dead cockroach in the room.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde cómodas con excelentes vistas al océano hasta anticuadas, con informes de humedad y problemas con el rendimiento del aire acondicionado; algunos mencionan ruido cerca de las áreas de la piscina o errores en la reserva. Muchas habitaciones de Level son más grandes, pero en general la decoración muestra su edad.
Reseñas de huéspedes relacionadas
6
Alejandro
12 jul 2024
·
Se alojó 4 noches
Garden view rooms it’s very noisy music in the afternoon… since loudspeakers are pointing towards the pool you get to hear all the bass coming out of the loudspeakers back which usually sound horrible.. do not recommend these rooms if you like to sleep the siesta
Garden view rooms it’s very noisy music in the afternoon… since loudspeakers are pointing towards the pool you get to hear all the bass coming out of the loudspeakers back which usually sound horrible.. do not recommend these rooms if you like to sleep the siesta
8
Heather
10 feb 2024
·
Se alojó 9 noches
Wonderful staff, very friendly and accommodating. The Level rooms could use a little updating but other than that our stay was Excellent!
Wonderful staff, very friendly and accommodating. The Level rooms could use a little updating but other than that our stay was Excellent!
10
Mariela
30 oct 2025
·
Se alojó 3 noches
Room was a little dated but the view and staff were amazing
Room was a little dated but the view and staff were amazing
6
kim
19 ago 2025
·
Se alojó 7 noches
The resort had good amenities for families, including 3 restaurants, kids pool and adult only pool, bars, indoor and outdoor activities, etc. we went as a couple for a week in August 2025 and we were disappointed to learn that one restaurant was not operating due to mosquitoes. This limited us to the main buffet restaurant and a restaurant where we could eat max 3 times during our stay and had to reserve specific evenings ahead for the week. The main buffet restaurant had poor climate control and was very hot during breakfast, lunch and dinner. Guests were looking for the coolest spots to sit, but the overall temperature was hot and sticky with loud fans trying to cool the place since the air conditioning was ineffective. The main concern was the smell in the rooms. A mixture of strong mildew and industrial cleaning products, which was unpleasant. The bedding felt damp and our clothes were also damp throughout our stay and smelled terrible upon return home. Nothing we have experienced before. The service overall was average with a few very friendly and helpful members of staff and a few most unfriendly and unhelpful - a mixed standard almost confusing they worked at the same resort. We made the most of our week by heading to the south part of the island where the beach was stunning and the waters were clear, which fortunately made for an enjoyable break.
The resort had good amenities for families, including 3 restaurants, kids pool and adult only pool, bars, indoor and outdoor activities, etc. we went as a couple for a week in August 2025 and we were disappointed to learn that one restaurant was not operating due to mosquitoes. This limited us to the main buffet restaurant and a restaurant where we could eat max 3 times during our stay and had to reserve specific evenings ahead for the week. The main buffet restaurant had poor climate control and was very hot during breakfast, lunch and dinner. Guests were looking for the coolest spots to sit, but the overall temperature was hot and sticky with loud fans trying to cool the place since the air conditioning was ineffective. The main concern was the smell in the rooms. A mixture of strong mildew and industrial cleaning products, which was unpleasant. The bedding felt damp and our clothes were also damp throughout our stay and smelled terrible upon return home. Nothing we have experienced before. The service overall was average with a few very friendly and helpful members of staff and a few most unfriendly and unhelpful - a mixed standard almost confusing they worked at the same resort. We made the most of our week by heading to the south part of the island where the beach was stunning and the waters were clear, which fortunately made for an enjoyable break.
6
Michal
3 dic 2024
·
Se alojó 5 noches
The hotel's location is inconvenient, far from local attractions. Cost of taxi to downtown is $20, one way. The best days of the rooms are already behind them, and the operational damage is very visible. The hotel beach is OK but the water is cloudy and full of seaweed. The food is monotonous and average. All drinks taste the same and are super sweet. The compensation is the hotel service, which tries their best and is of a high standard
The hotel's location is inconvenient, far from local attractions. Cost of taxi to downtown is $20, one way. The best days of the rooms are already behind them, and the operational damage is very visible. The hotel beach is OK but the water is cloudy and full of seaweed. The food is monotonous and average. All drinks taste the same and are super sweet. The compensation is the hotel service, which tries their best and is of a high standard
8
Joshua
23 mar 2025
·
Se alojó 4 noches
Love the look and feel of the resort. Room was good and ocean view was worth the premium for us. Beach Bar was open as saw swim up bar. The bummer for me was the food. The buffet was better meal than any of the ‘reservation required’ meals which were usually bad.
Love the look and feel of the resort. Room was good and ocean view was worth the premium for us. Beach Bar was open as saw swim up bar. The bummer for me was the food. The buffet was better meal than any of the ‘reservation required’ meals which were usually bad.
6
KENNETH P.
15 feb 2025
·
Se alojó 9 noches
Bathrooms were small and outdated
Bathrooms were small and outdated
6
Jennifer
29 jun 2024
·
Se alojó 5 noches
I’m sad to say that this will be our only visit to a Melia 1. We booked in October. At the time our kids were 12, 10, 7. We did not think about birthdays. Our oldest turned 13, before the trip, so she was charged as an adult and it was $500 extra. Because we were 5 it requires 2 rooms. It would be good if Expedia required you to put the date of birth for the kids and flagged any price increases. We would have thought twice about this hotel. 2. Our first room was very warm and humid, when we arrived. Giving the benefit of the doubt that it’s Cozumel and summer I gave it time to cool down. The thermostat was on 22, the room was 24, everything was damp. I called and asked for a new room. They said they would send maintenance, at this point it was 8:45PM. He finally came at 9:15. Walked in and said, “oh it’s very humid.” The front desk then called us and said that her coworker said we wanted a new room. I said, “no her coworker walked in and confirmed what we originally said, the room was not removing the humidity.” We were moved to a new room, the process took till nearly 10:45. This new room had the AC running on auto from Monday night till checkout on Saturday. It never stopped and the room ran between 22.5-24.0. It also was humid but at least the sheets were not damp. We were on the 4th floor. Our friends were on the second floor and had to sleep with their AC off most nights because it got too cold. Not once did anyone check to see if we were satisfied.
I’m sad to say that this will be our only visit to a Melia 1. We booked in October. At the time our kids were 12, 10, 7. We did not think about birthdays. Our oldest turned 13, before the trip, so she was charged as an adult and it was $500 extra. Because we were 5 it requires 2 rooms. It would be good if Expedia required you to put the date of birth for the kids and flagged any price increases. We would have thought twice about this hotel. 2. Our first room was very warm and humid, when we arrived. Giving the benefit of the doubt that it’s Cozumel and summer I gave it time to cool down. The thermostat was on 22, the room was 24, everything was damp. I called and asked for a new room. They said they would send maintenance, at this point it was 8:45PM. He finally came at 9:15. Walked in and said, “oh it’s very humid.” The front desk then called us and said that her coworker said we wanted a new room. I said, “no her coworker walked in and confirmed what we originally said, the room was not removing the humidity.” We were moved to a new room, the process took till nearly 10:45. This new room had the AC running on auto from Monday night till checkout on Saturday. It never stopped and the room ran between 22.5-24.0. It also was humid but at least the sheets were not damp. We were on the 4th floor. Our friends were on the second floor and had to sleep with their AC off most nights because it got too cold. Not once did anyone check to see if we were satisfied.
10
Aurora
16 ene 2024
·
Loved our 4 night stay at Melia. We had a very spacious room with a gorgeous ocean view. Room was clean and had all of the amenities we could want (robes, slippers, toiletries, stocked mini fridge, coffee maker, plenty of water bottles, furnished balcony). We did the Level Grand Premium room and loved the room and perks like the breakfast in the Fish House Restaurant and beach service by the adult pool. We only saw our assigned concierge at check in and never saw or heard from him again during our stay, so don’t book for the concierge (not sure what purpose he had). The expansive beach and relaxing atmosphere make it an ideal place for couples. There are plenty of cute sitting areas and gorgeous views all around. Fantastic nightly shows provide entertainment. The food was pretty good. Something like a good cruise ship buffet with a few gems. We hope to be back soon!
Loved our 4 night stay at Melia. We had a very spacious room with a gorgeous ocean view. Room was clean and had all of the amenities we could want (robes, slippers, toiletries, stocked mini fridge, coffee maker, plenty of water bottles, furnished balcony). We did the Level Grand Premium room and loved the room and perks like the breakfast in the Fish House Restaurant and beach service by the adult pool. We only saw our assigned concierge at check in and never saw or heard from him again during our stay, so don’t book for the concierge (not sure what purpose he had). The expansive beach and relaxing atmosphere make it an ideal place for couples. There are plenty of cute sitting areas and gorgeous views all around. Fantastic nightly shows provide entertainment. The food was pretty good. Something like a good cruise ship buffet with a few gems. We hope to be back soon!
10
Charles Lloyd Holbrook,
20 ene 2025
·
Se alojó 5 noches
First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.
First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como cálido, atento y servicial en todos los departamentos, con muchas felicitaciones para el servicio de conserjería y el personal de camareros. Una minoría informa confusión durante el check-in o con las reservas para cenar y ocasionales interacciones poco útiles.
Reseñas de huéspedes relacionadas
10
MARIA DEL CARMEN ROCIO
20 jun 2025
·
Se alojó 1 noche
La atención del personal, magnífica. Con la excepción de un solo empleado que desafortunadamente no se su nombre pero era el que estaba en el escritorio para hacer las reservaciones a las cenas,parecia que el las iba a pagar y pésimo su trato, como que me estaba haciendo el favor de darme de "cenar" en los restaurantes especiales
La atención del personal, magnífica. Con la excepción de un solo empleado que desafortunadamente no se su nombre pero era el que estaba en el escritorio para hacer las reservaciones a las cenas,parecia que el las iba a pagar y pésimo su trato, como que me estaba haciendo el favor de darme de "cenar" en los restaurantes especiales
10
Petronella Maria Anna
25 nov 2025
·
Se alojó 13 noches
We loved our time at Melia Cozumel. The staff were all very courteous and friendly, with special thanks to Sandra in the dining room! Our room was great and the whole complex was always kept very clean. There were lots of activities to choose from and the beach was really nice. Any time we needed help, staff were quick to respond and very helpful. Definitely plan to go back.
We loved our time at Melia Cozumel. The staff were all very courteous and friendly, with special thanks to Sandra in the dining room! Our room was great and the whole complex was always kept very clean. There were lots of activities to choose from and the beach was really nice. Any time we needed help, staff were quick to respond and very helpful. Definitely plan to go back.
8
Martin
17 ene 2025
·
Se alojó 9 noches
This appears to be an older property, but is well maintained. All the staff are very friendly and helpful. There are a lot of activities geared for children. The Mole Taco and The Fish House restaurants were very good. The buffet was decent. Not a huge selection but all food was good (except the mashed potatoes and the scrambled eggs - ugh). Beach was gorgeous.
This appears to be an older property, but is well maintained. All the staff are very friendly and helpful. There are a lot of activities geared for children. The Mole Taco and The Fish House restaurants were very good. The buffet was decent. Not a huge selection but all food was good (except the mashed potatoes and the scrambled eggs - ugh). Beach was gorgeous.
10
Ernest
19 may 2025
·
Se alojó 5 noches
Awesome service from the moment we arrived up until we departed. Definitely will return to Melia Cozumel.
Awesome service from the moment we arrived up until we departed. Definitely will return to Melia Cozumel.
10
Jennifer
10 feb 2025
·
Se alojó 7 noches
Gerardo was our concierge. He was outstanding. Diego, Ian, Arturo Willian, Santiago, and many other bartenders/servers worked hard to make our stay amazing. Zoe was a very very sweet soul to me. Dr Diego and his paramedic were also very amazing. The service at this resort was just top notch. I had an amazing time. I will be back!!!
Gerardo was our concierge. He was outstanding. Diego, Ian, Arturo Willian, Santiago, and many other bartenders/servers worked hard to make our stay amazing. Zoe was a very very sweet soul to me. Dr Diego and his paramedic were also very amazing. The service at this resort was just top notch. I had an amazing time. I will be back!!!
10
Heather LIanne
23 feb 2025
·
Se alojó 7 noches
The entire staff are so friendly and welcoming. We had a wonderful time!
The entire staff are so friendly and welcoming. We had a wonderful time!
10
Margaret Lou
11 mar 2025
·
Se alojó 7 noches
The were very happy with our stay at the Melia Cozumel. The hotel was very clean and well maintained. Gerardo was our concierge and he did an awesome job! Diego, Ian, Antonio, Daniel, Martin, Francisco, Roberto, Liliana and Rosa just to name a few did a wonderful job.
The were very happy with our stay at the Melia Cozumel. The hotel was very clean and well maintained. Gerardo was our concierge and he did an awesome job! Diego, Ian, Antonio, Daniel, Martin, Francisco, Roberto, Liliana and Rosa just to name a few did a wonderful job.
6
Teresa
21 jun 2025
·
Se alojó 5 noches
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
10
David Edward
5 jul 2024
·
Se alojó 4 noches
We had a wonderful time at the Melia for our vacation. Our concierge, Alfonso, was so helpful and amazing. He made our stay extra special. We’ve been coming to Cozumel for years, but this was our first stay at Melia and we will definitely be back.
We had a wonderful time at the Melia for our vacation. Our concierge, Alfonso, was so helpful and amazing. He made our stay extra special. We’ve been coming to Cozumel for years, but this was our first stay at Melia and we will definitely be back.
10
Jennifer
9 nov 2025
·
Se alojó 6 noches
Love this place. Keep coming back. Staff is over the top accommodating. I can’t say enough great things about this resort.
Love this place. Keep coming back. Staff is over the top accommodating. I can’t say enough great things about this resort.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno tranquilo en el extremo norte, en una amplia playa, algo alejado del centro; los taxis son comunes y el aeropuerto está a un corto trayecto. Los huéspedes a menudo caminan a lugares cercanos para disfrutar de aguas más cristalinas o un restaurante como La Langosta.
Reseñas de huéspedes relacionadas
10
Tamara ann
6 mar 2024
·
Se alojó 14 noches
There is not a lot around the area besides being able to walk to the Lobster House. But when we have walked felt safe and a nice walk.
There is not a lot around the area besides being able to walk to the Lobster House. But when we have walked felt safe and a nice walk.
8
Laura L
5 abr 2024
·
Se alojó 7 noches
We had an amazing time and it was gorgeous, we did not level up and honestly the only thing we missed out on was a nicer room with a better view. Pros: Food was good, even at the buffet. I had read a lot of reviews that said otherwise and was nervous but ended up being happily surprised. We could always find something we enjoyed at the buffet no matter what time of day. The drinks were great and the guys at the swim up bar were awesome! Honestly, all the staff were awesome! However, a standout for us was Abril, with the entertainment, she was awesome and remembered our names throughout the trip! Karaoke was our favorite night entertainment, everyone got involved and it was great! Room was always cleaned, beach was beautiful every day… and we would snorkel next door too, both were great! Cons: there aren’t many, but if I had to list something it would be the reservation process for the two restaurants on the resort. We were able to eat once at each but I had to be in line to make a reservation before 9am to make sure I could get one. When you have excursions and do a lot off the resort that makes it difficult. We didn’t really receive a tour when we arrived so a lot of it was us just finding things on our own. Outside of that, I don’t have a lot of negatives, it was a beautiful place, with great staff. I think some people that come here only focus on the few negatives or are very picky… If you decide to come here relax and enjoy paradise!
We had an amazing time and it was gorgeous, we did not level up and honestly the only thing we missed out on was a nicer room with a better view. Pros: Food was good, even at the buffet. I had read a lot of reviews that said otherwise and was nervous but ended up being happily surprised. We could always find something we enjoyed at the buffet no matter what time of day. The drinks were great and the guys at the swim up bar were awesome! Honestly, all the staff were awesome! However, a standout for us was Abril, with the entertainment, she was awesome and remembered our names throughout the trip! Karaoke was our favorite night entertainment, everyone got involved and it was great! Room was always cleaned, beach was beautiful every day… and we would snorkel next door too, both were great! Cons: there aren’t many, but if I had to list something it would be the reservation process for the two restaurants on the resort. We were able to eat once at each but I had to be in line to make a reservation before 9am to make sure I could get one. When you have excursions and do a lot off the resort that makes it difficult. We didn’t really receive a tour when we arrived so a lot of it was us just finding things on our own. Outside of that, I don’t have a lot of negatives, it was a beautiful place, with great staff. I think some people that come here only focus on the few negatives or are very picky… If you decide to come here relax and enjoy paradise!
6
Michal
3 dic 2024
·
Se alojó 5 noches
The hotel's location is inconvenient, far from local attractions. Cost of taxi to downtown is $20, one way. The best days of the rooms are already behind them, and the operational damage is very visible. The hotel beach is OK but the water is cloudy and full of seaweed. The food is monotonous and average. All drinks taste the same and are super sweet. The compensation is the hotel service, which tries their best and is of a high standard
The hotel's location is inconvenient, far from local attractions. Cost of taxi to downtown is $20, one way. The best days of the rooms are already behind them, and the operational damage is very visible. The hotel beach is OK but the water is cloudy and full of seaweed. The food is monotonous and average. All drinks taste the same and are super sweet. The compensation is the hotel service, which tries their best and is of a high standard
8
Hazel
23 jul 2025
·
Se alojó 7 noches
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
8
Melinda
18 may 2024
·
Se alojó 4 noches
Tranqil non in town option.
Tranqil non in town option.
8
Morgan
25 mar 2025
·
Se alojó 5 noches
Meliá is truly the best bang for your buck! We went for our honeymoon and they surprised us with a door decoration and a bottle of wine. All the food was great - no complaints! Only had to wait in line for breakfast at the omelette bar, but that wasn’t too bad. All the wait staff are phenomenal! They are so attentive and friendly. Room view was great! The only small complaints are that it got a little noisy at night with machinery and the spin bikes at the gym were very, very outdated. They did have a lot of activities available for both adults and families. If you don’t mind being away from downtown, this is a great spot! It’s not walkable to the shops, but the taxis are very safe and reliable. We did rent a Jeep for one day and that was really fun. They did have water sports available there, but it was very windy so we did not partake. Overall, we were very pleased because we just wanted to relax.
Meliá is truly the best bang for your buck! We went for our honeymoon and they surprised us with a door decoration and a bottle of wine. All the food was great - no complaints! Only had to wait in line for breakfast at the omelette bar, but that wasn’t too bad. All the wait staff are phenomenal! They are so attentive and friendly. Room view was great! The only small complaints are that it got a little noisy at night with machinery and the spin bikes at the gym were very, very outdated. They did have a lot of activities available for both adults and families. If you don’t mind being away from downtown, this is a great spot! It’s not walkable to the shops, but the taxis are very safe and reliable. We did rent a Jeep for one day and that was really fun. They did have water sports available there, but it was very windy so we did not partake. Overall, we were very pleased because we just wanted to relax.
8
Lisa Ann
19 feb 2024
·
Se alojó 6 noches
The staff was very very nice and accommodating. It was very relaxing and in general a nice place to stay. 10 minutes from downtown shopping, in my opinion, the perfect distance and only a $10 taxi drive.
The staff was very very nice and accommodating. It was very relaxing and in general a nice place to stay. 10 minutes from downtown shopping, in my opinion, the perfect distance and only a $10 taxi drive.
8
Misty
5 ene 2025
·
Se alojó 7 noches
The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.
The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.
8
Nancy
21 feb 2025
·
Se alojó 9 noches
This was a smaller all-inclusive property. The staff was great, the food was good, the beach was beautiful. Well within walking distance of several great restaurats.
This was a smaller all-inclusive property. The staff was great, the food was good, the beach was beautiful. Well within walking distance of several great restaurats.
10
Joseph Walter
18 ene 2025
·
Se alojó 7 noches
Liked close location to airport, 10 minute drive. Rooms were clean with good views. Not pressured to buy upgrades and other services. All the staff helpful and happy. Can always find something to eat and drinks can be upgraded if ask for a specific liquor. The beach was surprisingly nice with beautiful sand, niciest Cozumel beach seen. Would recommend the location as a higher economy resort.
Liked close location to airport, 10 minute drive. Rooms were clean with good views. Not pressured to buy upgrades and other services. All the staff helpful and happy. Can always find something to eat and drinks can be upgraded if ask for a specific liquor. The beach was surprisingly nice with beautiful sand, niciest Cozumel beach seen. Would recommend the location as a higher economy resort.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son mixtas: muchos encuentran el buffet promedio, repetitivo o frío, y las reservas para cenar limitadas; otros elogian The Fish House y algunas opciones a la carta. Las bebidas son básicas a menos que se actualice a The Level, y el servicio a la habitación puede tener un costo adicional.
Reseñas de huéspedes relacionadas
10
Will
24 jul 2025
·
Se alojó 6 noches
Lovely property and attentive staff. Good food and drinks. Couldn’t swim due to sargasso seaweed on the beach… LOTS of it. Otherwise great Eat a meal at La Langosta
Lovely property and attentive staff. Good food and drinks. Couldn’t swim due to sargasso seaweed on the beach… LOTS of it. Otherwise great Eat a meal at La Langosta
10
kimberly
20 nov 2024
·
Se alojó 3 noches
Buffet was barely ok. Restaurants were very good! Beach and location are perfect!
Buffet was barely ok. Restaurants were very good! Beach and location are perfect!
6
Thomas
3 mar 2025
·
Se alojó 7 noches
Better food
Better food
8
Dylan
3 may 2025
·
Se alojó 6 noches
Food at buffet was very hit or miss. Breakfast by far superior. Hard to get into reserved restaurants, especially for larger groups. Otherwiss stagg is excellent, grounds are well kept and nothing is far away on the resort. Smaller and quaint.
Food at buffet was very hit or miss. Breakfast by far superior. Hard to get into reserved restaurants, especially for larger groups. Otherwiss stagg is excellent, grounds are well kept and nothing is far away on the resort. Smaller and quaint.
10
Olena
22 ene 2025
·
Se alojó 10 noches
Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation
Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation
8
DENNIS JAMES
10 abr 2025
·
Se alojó 8 noches
Friendly and accommodating. Staff were friendly and helpful. Food needed more variety. It was always cold. Tough to get in restaurants that required reservations. Need another bar. Loved the beach.
Friendly and accommodating. Staff were friendly and helpful. Food needed more variety. It was always cold. Tough to get in restaurants that required reservations. Need another bar. Loved the beach.
10
Carleigh
1 jul 2025
·
Se alojó 5 noches
My husband and I truly had a wonderful time. Really the only thing that I could want to improve on would be the food at the buffet. I feel like if more authentic Cozumel/Mexican food was served that people would be more able to enjoy it. Italian night not so great and Asian night was OK. I will say there was one dish that was absolutely amazing and that was the chicken dish. It was thighs and drumsticks and a really yummy Asian sauce. We did have a delicious lunch one day with this pork and Verde sauce with cilantro rice. That was absolutely awesome! There ar
My husband and I truly had a wonderful time. Really the only thing that I could want to improve on would be the food at the buffet. I feel like if more authentic Cozumel/Mexican food was served that people would be more able to enjoy it. Italian night not so great and Asian night was OK. I will say there was one dish that was absolutely amazing and that was the chicken dish. It was thighs and drumsticks and a really yummy Asian sauce. We did have a delicious lunch one day with this pork and Verde sauce with cilantro rice. That was absolutely awesome! There ar
6
Kami
13 jun 2024
·
Se alojó 4 noches
Pros: beautiful beach, ocean view room was great, not your typical buffet food Cons: room service was unpredictable, MOLE restaurant was not good (fish house is amazing though), staff not always accommodating, rooms need attention
Pros: beautiful beach, ocean view room was great, not your typical buffet food Cons: room service was unpredictable, MOLE restaurant was not good (fish house is amazing though), staff not always accommodating, rooms need attention
10
Charles Lloyd Holbrook,
20 ene 2025
·
Se alojó 5 noches
First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.
First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.
6
Teresa
21 jun 2025
·
Se alojó 5 noches
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
mario alberto saucedo
27 feb 2023
·
Se alojó 1 noche
Bastante bueno por el precio, tiene actividades para todos y la calidad de los alimentos es buena, lo que no me gustó es que no hay servicio en la alberca, tienes que ir por tus bebidas cada vez que necesitas algo y eso es tedioso y nada práctico
Bastante bueno por el precio, tiene actividades para todos y la calidad de los alimentos es buena, lo que no me gustó es que no hay servicio en la alberca, tienes que ir por tus bebidas cada vez que necesitas algo y eso es tedioso y nada práctico
4
Alejandra
27 feb 2023
·
Se alojó 1 noche
El cuarto huele a humedad, la comida es de muy baja calidad, los empleados no son nada amigable si no eres gringo, te tratan muy mal. No me gusto para nada la estancia. No se dejen engañar por fotos.
El cuarto huele a humedad, la comida es de muy baja calidad, los empleados no son nada amigable si no eres gringo, te tratan muy mal. No me gusto para nada la estancia. No se dejen engañar por fotos.
8
Claudia Evelia
15 ene 2023
·
Se alojó 19.370 noches
El personal es muy amable. No pude hacer reservación en Los restaurants especiales por falta de cupo en ninguno de Los cuarro días q estuve ahí a pesar de q el hotel no parecía estar muy lleno.
El personal es muy amable. No pude hacer reservación en Los restaurants especiales por falta de cupo en ninguno de Los cuarro días q estuve ahí a pesar de q el hotel no parecía estar muy lleno.
8
Jason
14 mar 2023
·
Se alojó 5 noches
Beautiful beach, excellent food, friendly staff!
Beautiful beach, excellent food, friendly staff!
8
William
13 mar 2023
·
Se alojó 4 noches
Smaller resort for those who don’t like all the walking on a large resort. Close to San Miguel so a 5 min taxi to go into town. We enjoyed our stay and would consider another visit. Room was a bit dated but we didn’t spend much time in the room.
Smaller resort for those who don’t like all the walking on a large resort. Close to San Miguel so a 5 min taxi to go into town. We enjoyed our stay and would consider another visit. Room was a bit dated but we didn’t spend much time in the room.
Política del establecimiento
Entrada
Salida
Entrada a partir de la(s) 15:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: 306.76048488967893USD
- 2026-11-06: 373.71781980285647USD
- 2026-11-07: 333.4377923918152USD
- 2026-11-08: 325.7540204672241USD
- 2026-11-09: 318.7493343525696USD
- 2026-11-10: 334.81563577926636USD
- 2026-11-11: 331.552342265625USD
- 2026-11-12: 311.5857030880737USD
- 2026-11-13: 325.1465521861267USD
- 2026-11-14: 331.7301736784363USD
- 2026-11-15: 347.45795677139284USD
- 2026-11-16: 331.7301736784363USD
- 2026-11-17: 298.6170903121948USD
- 2026-11-18: 278.7732630725098USD
- 2026-11-19: 341.71205886749266USD
- 2026-11-20: 364.6933622740173USD
- 2026-11-21: 364.6933622740173USD
- 2026-11-22: 437.6440290426636USD
- 2026-11-23: 409.3641555303955USD
- 2026-11-24: 301.744559833374USD
- 2026-11-25: 294.7602626861572USD
- 2026-11-26: 294.7602626861572USD
- 2026-11-27: 287.8118938366699USD
- 2026-11-28: 318.813335901947USD
- 2026-11-29: 328.03519415405276USD
- 2026-11-30: 331.2743419390869USD
- 2026-12-01: 307.0533414990234USD
- 2026-12-02: 284.77837749710085USD
- 2026-12-03: 324.5543500163269USD
- 2026-12-04: 327.74513803939817USD
- 2026-12-05: 284.77837749710085USD
- 2026-12-06: 267.79218186950686USD
- 2026-12-07: 267.79218186950686USD
- 2026-12-08: 267.79218186950686USD
- 2026-12-09: 295.6679986418152USD
- 2026-12-10: 280.7716380242157USD
- 2026-12-11: 295.1603919030762USD
- 2026-12-12: 295.1603919030762USD
- 2026-12-13: 267.79218186950686USD
- 2026-12-14: 252.79438870033263USD
- 2026-12-15: 260.78788850715637USD
- 2026-12-16: 260.78788850715637USD
- 2026-12-17: 307.74967425796507USD
- 2026-12-18: 307.74967425796507USD
- 2026-12-19: 332.7193971990967USD
- 2026-12-20: 340.4841102507019USD
- 2026-12-21: 366.96528066741945USD
- 2026-12-22: 391.6714155839539USD
- 2026-12-23: 426.0795569824219USD
- 2026-12-24: 485.59502123794556USD
- 2026-12-25: 531.0251583837891USD
- 2026-12-26: 582.526187427063USD
- 2026-12-27: 538.5519659962464USD
- 2026-12-28: 582.526187427063USD
- 2026-12-29: 625.491240350647USD
- 2026-12-30: NO DATA
- 2026-12-31: 684.6062680178833USD
- 2027-01-01: 673.6439023159791USD
- 2027-01-02: 505.58877740066526USD
A partir del 1.° de abril de 2021, entra en vigor el VISITAX para turistas extranjeros. El pago por un importe de 224 MXN (o 10 USD por persona) puede realizarse a través del portal web http://visitax.gob.mx/. Los turistas extranjeros pueden pagar antes o durante su estancia en Quintana Roo. Deberá presentarse un justificante de pago en el aeropuerto, antes de la salida.Front desk is open 24/7.
Información importante
- Es necesario reservar con antelación las partidas de golf. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- El precio total mostrado incluye la tasa del resort.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Tarifas
Los siguientes cargos y depósitos se pagan directamente en el hotel al recibir el servicio, a la llegada o a la salida:
- Tasa por uso de Internet wifi en las habitaciones: 250 MXN por día (tarifa sujeta a cambios).
- Internet wifi en las zonas comunes: 250 MXN por día (tarifa sujeta a cambios).
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Tasas e impuestos obligatorios
Los siguientes cargos se pagan en el establecimiento:
- Servicios sanitarios: 24.18 MXN por noche.
Los siguientes cargos están incluidos en el precio general de la habitación:
- Tasa del complejo turístico
Hemos incluido todos los cargos que nos ha proporcionado el proveedor. No obstante, los cargos pueden variar dependiendo, por ejemplo, de la duración de la estancia o del tipo de habitación reservado.
Servicios populares
Restaurante
Piscina
Sala de fitness/Gimnasio
Centro de negocios
Servicio de habitaciones
Conserje
General
Servicio de habitaciones
Restaurante
Salón de belleza/Masajes
Aire acondicionado
Minibar
TV por cable/Satélite
Baño
Secador de pelo
Televisión
Salón de belleza
Jacuzzi
Servicio de masajes
Baño privado en las habitaciones
Baño privado
Club infantil
Actividades
Sala de fitness/Gimnasio
Piscina
Pistas de tenis
Jardín
Motos acuáticas
Buceo
Windsurf
Karaoke
Actividades acuáticas
Billares
Dardos
Zona de juegos
Kayaks
Piscina infantil
Piscina al aire libre
Disponibilidad de juegos
Servicios
Centro de negocios
Conserje
Mostrador turístico
Ascensor
Recepción abierta 24 h
Guardería infantil/Niñera
Sala(s) de conferencias
Cambio de divisas
Personal multilingüe
Caja fuerte
Salas de reuniones
Servicio de lavandería
Tiendas
Fotocopiadora
Servicio de reserva de entradas
Actividades y atención infantil supervisadas
Consigna de equipajes
Tiendas en el hotel
Tienda de regalos y souvenirs
Autoservicio de lavandería
Internet
WiFi