Ramada by Wyndham Serpong
Property description
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
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Guest reviews
7.5
Good
Based on 1,345 verified reviews
Facilities
6.4
Cleanliness
6.8
Service
7.8
10
Kevin
21 Sept 2024
·
Stayed 6 nights
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
10
Zulk
17 May 2024
·
Stayed 5 nights
Very satisfied
Very satisfied
4
palsung
16 Nov 2023
·
Stayed 3 nights
i never will have next stay dirty and horrible
i never will have next stay dirty and horrible
8
Glenn
19 Apr 2023
·
Stayed 5 nights
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
8
STEEVE
13 Oct 2022
·
Stayed 2 nights
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Jalan Raya Serpong No 89 Tangerang Selatan 15310, Bumi Serpong Damai, Pagedangan, South Tangerang, Tangerang Regency, Serpong, Indonesia
Location
Located in South Tangerang (Bumi Serpong Damai), Ramada by Wyndham Serpong is within a 5-minute drive of Eka Hospital and BSD Xtreme Park. This spa hotel is 13.3 mi (21.3 km) from Blok M Square and 15.9 mi (25.6 km) from Gelora Bung Karno Stadium.
Eka Hospital(1 Miles)
TerasKota(1.2 Miles)
BSD Xtreme Park(1.3 Miles)
Ocean Park(1.3 Miles)
The Breeze Shopping Center(1.6 Miles)
ITC BSD(1.9 Miles)
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