Hotel Dior

I would like to report a concerning experience with the front desk staff. Upon arrival, the receptionist was unable to locate my reservation. As I began contacting Expedia to resolve the issue, he appeared visibly impatient, occasionally sighing audibly during the process. After more than half an hour of investigation, Expedia confirmed that the reservation was indeed in the hotel's system, which was experiencing a technical glitch. Despite this delay and the fact that the issue was on the hotel's side, the receptionist did not offer an apology. This was a disappointing experience, and I hope it can be addressed to improve the guest experience in the future.

Modern facilities and staff are very helpful. Great view from the room and dining floor. Recommendable when visiting Kruje.

We enjoyed our stay even we had to argue with the staff (I guess it was manager) to get the deluxe double room we booked because they gave us the standard room first. So that was unpleasant for us. But the rooms are really nice- big restroom as well. Also great breakfast. Just some dogs barking from time to time was kinda annoying during the night. So in total I’d recommend but make sure that you’ll end up in the room you booked.

A very comfortable sleep. Staff were friendly and helpful. The restaurant on-site was excellent, so quick at serving our meals! A great view from the balcony. Walking distance to the Bazaar and Fort.

Outstanding! Now I know why this property has such a high score. Amazing location, the cleanest hotel I've ever stayed in, nice staff, great food. I can't say enough great things about this hotel.