Name: Phoenix Hotel
Address: 1-8 Kensington Garden Square, Londres, Agglomération de Londres (comté), GB
Price range: 141 $US–352 $US per night
Rating: 8.5

Ce qu'en disent des voyageurs

À l'hôtel Phoenix, les voyageurs apprécient régulièrement l'emplacement pratique dans le quartier de Bayswater/Notting Hill, à proximité du métro et des parcs, le personnel accueillant et les chambres généralement propres offrant un bon rapport qualité-prix. Les inconvénients récurrents incluent des espaces réduits, des chambres chaudes en raison de l'absence de climatisation et des ascenseurs parfois lents.

Le petit-déjeuner continental est fréquemment apprécié pour son rapport qualité-prix et sa variété, bien que certains clients le trouvent simple ou le service lent pour les boissons chaudes. Les salles de bains peuvent être extrêmement petites, les matelas parfois fermes et les coffres-forts ou réfrigérateurs en chambre sont souvent indisponibles. Attendez-vous à une base simple, bien située et offrant un service amical.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'ascenseur est décrit à plusieurs reprises comme petit et lent. Les clients apprécient le stockage gratuit des bagages et notent un petit bar sur place aux heures limitées ; les coffres-forts en chambre sont souvent absents.

Avis de voyageur à ce sujet

8

Doreen

28 nov. 2023

·

A séjourné 3 nuits

The only thing the toilet tissue holder is broken, space is just enough for one to two person . The elevator is too small and very very slow you have to wait for a long time .The place is clean, convenient to walkable bus stations and restaurants. You can hear all steps upstairs who stays there. Staff are good. My stay is pleasant.

10

Wiktor

21 févr. 2025

·

A séjourné 2 nuits

Really nice hotel close to the HydePark, so if you like morning runs, this location is perfect. A lot of dining options around. Close to two subway stations and to Paddington train station (where you can jump on the Elisabeth line that will take you to the airport). Staff really friendly and helpful (free deposit boxes at the reception). Room nice, warm and cozy. Small but you have everything you need in it. Good breakfast. I recommend this hotel for a short to medium length stay.

8

Ruthchele

11 juil. 2023

·

A séjourné 2 nuits

I like how convenient to and from train station ,I don’t like that has no fridge and no air condition.

10

Anastasia

26 mai 2024

·

A séjourné 1 nuit

Decent size of the room, quite liked the hotel and the rooms are much bigger than rooms in many other hotels in London i stayed before. Luggage storage available. Overall stay was good. Wi-Fi was very good

6

Stefian

28 août 2025

·

A séjourné 2 nuits

Reception entrance is very modern and stylish. My room was ok but very hot and humid in the evening. I had a fan but it wasn’t working properly so they replaced it with an old school van and it was a lot better. The lift was very slow and took too long to come. Breakfast options were ok, could be better. Was abit of a pain to get an uber to my locations, but I suppose that was because it was during the carnival period.

6

Elaine

14 sept. 2024

·

A séjourné 3 nuits

Location was great for restaurants, shopping and Bayswater underground. Hotel is pretty tired looking. There is a bar onsite but it wasn’t open the few times we wanted a drink. Bed was very uncomfortable and the room was very cramped. Looked nothing like the photos on the website.

10

Alexandria

16 avr. 2025

·

A séjourné 4 nuits

Great safe area for a solo traveler. The room was a great size. There was no AC but the weather was incredible so I just needed the fan. I loved the breakfast. Lots of options. You can easily stow your luggage until check in. You are right down the street from bayswater and Queensway underground. Super great area. Lots of restaurant options around. I really enjoyed my stay here.

10

Mick

31 janv. 2024

·

A séjourné 3 nuits

Excellent place for the price, good for a short stay like a citytrip we had, nice and clean and quiet, good bathroom and tv, light, interior, not too great but okay, we missed only a personal safe and a minibar, but life without this is possible

8

Janet

23 juin 2023

·

A séjourné 6 nuits

We were there for 6 days. The location was great for dining and shopping. Near the Tube and park for a run. No air conditioning!! However they did have a fan in the room and they also gave us a portable small air conditioner. The elevator was a little slow. Breakfast was also very good. Bar was small but had what we wanted.

8

Fernando

6 juin 2023

·

A séjourné 2 nuits

Nice hotel for the long weekend but please if you go there be aware of the lift as the door is not working smoothly. It like working as an old lift that need an urgently maintenance.

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Propreté

Généralement propre et bien entretenu, avec de nombreux clients soulignant des chambres impeccables et des espaces communs rangés. Des lacunes occasionnelles incluent des ventilateurs poussiéreux, des rideaux ou des serviettes sales, et de rares odeurs de fumée ou de moisi.

Avis de voyageur à ce sujet

10

Pam

14 janv. 2025

·

A séjourné 2 nuits

Great position, clean, good breakfast.

10

Stevana

4 nov. 2024

·

A séjourné 2 nuits

Clean

6

Liliana

1 déc. 2023

·

A séjourné 2 nuits

Good location, few minutes walk from the underground and hyde park. The curtains and shower were a bit dirty.

10

Lisa

26 déc. 2024

·

A séjourné 1 nuit

Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.

10

Tim

10 nov. 2023

·

A séjourné 3 nuits

A really nice hotel, close to Bayswater tube and just a short walk from Royal Oak. The staff were friendly and very helpful during my 3-night stay. My room was very clean and comfortable and the breakfast buffet was really nice, with a decent selection. Really good value. I will very happily book further stays at The Phoenix.

10

Mustafa

1 juin 2025

·

A séjourné 1 nuit

Super clean and good hotel. Highly recommend to everyone to stay here. A lot of value for your money.

8

Juan

9 avr. 2024

·

A séjourné 5 nuits

The room was not the cleanest the window curtains were pretty dirty and found some long hairs on bed and in the bathroom. Seems like the walls are very thin you can hear when people walk in the hallway and aloud bangs during the night

10

Robert

10 avr. 2024

·

A séjourné 1 nuit

Stayed here many times, it's an excellent hotel. Special mention goes to the cleaning team, I've never once thought anything except "spotless". Even the small rooms have most of the amenities you need - and you have to love the UK for kettle + tea + coffee + biscuits :) Always nice when you come in from a very long day walking around London.

4

Eldiflor

8 mars 2025

·

A séjourné 1 nuit

Stayed only 1 night in a basic room on the ground floor. The room reeked of smoke immediately. There was no central heating unit. The room included a tower fan but it was filled with dust and seemed to not been cleaned for a while. One of the bath towels was smeared with a brownish stain. The toilet paper holder was placed in the most awkward space; high above the shoulder when seated on the toilet. Couldn’t even have a proper shower since it was uncontrollably scalding hot. The best thing was that the wifi was fast. It’s possible that the rooms on the higher floors are better maintained but overall wouldn’t recommend even though it’s in a quiet neighbourhood and budget friendly.

8

Karin

19 juin 2024

·

A séjourné 3 nuits

Really enjoyed my stay at the Phoenix Hotel. It was clean, quiet, in an excellent location and breakfast was great. The shower was strong and hot. Tea, coffee and biscuits in the room were also good. I was on my own and the room and bathroom were ample for me. Had I stayed with my partner, I would have found the room and bathroom a little cosy.

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Chambres

Les chambres sont compactes avec de très petites salles de bains, des lits parfois fermes et un espace de rangement limité ; beaucoup ne disposent pas de climatisation, des ventilateurs étant fournis. Certaines chambres sont rénovées et calmes, mais du bruit provenant des couloirs ou des murs fins se produit parfois.

Avis de voyageur à ce sujet

8

Wendy

6 juil. 2025

·

A séjourné 4 nuits

Hotel staff friendly and helpful. Room size was good. They offer breakfast, which is nice. Convenient location, easy walk to food, shops, Underground station, and other nearby places. The only thing I didn’t like, was the room didn’t have A/C. It was very hot and stuffy. They do have standing fans in the room, and with the windows open, it cools off enough at night.

8

Louise

24 sept. 2023

·

A séjourné 1 nuit

The standard single room was very small, if you want a bit more space I would not recommend the single rooms. The bed was comfortable and there is no air-con. A portable fan was provided in the room which was needed even in September. The window in the room was quite big but could not be opened. There was only 1 small drawer for storage but the room was so small there was nowhere for any storage. It was a nice hotel and the staff were helpful just don't book a single room, even for 1 person, you will need to spend some extra money here.

6

Debbi

15 sept. 2023

·

A séjourné 1 nuit

Single room was tiny and the bed was uncomfortable and the pillows flat. Would not recommend at all in warm weather. Breakfast was okay. On the plus side, the location is superb.

6

Ulf

9 oct. 2024

·

A séjourné 2 nuits

Too warm room without possibility to adjust. Bed rather hard. Bathroom fan noicy

6

Darlene

14 juil. 2025

·

A séjourné 4 nuits

The hotel is in a great area. The staff is excellent. The rooms are very small without air conditioning. We were there during a heatwave and had to check out after 2 nights. It was very uncomfortable in the room. The bed wasn't comfortable, very hard. The bathroom is small with only a small shelf above the sink. There's no fridge. The price of the room is too much for what you get. We paid less for a much bigger room with a/c, fridge and more amenities in a good location. They should invest in some portable a/c units and a fridge.

8

Samantha

22 mars 2025

·

A séjourné 2 nuits

Very convenient location a short walk to trains. The room was very small with no air conditioning and a small heater that did not ever go on. A desk fan was provided along with bath gel and shampoo. There was also a window that could be opened for fresh air. Staff was friendly.

8

Kevin

21 juil. 2024

·

A séjourné 2 nuits

We had a room with 4 twin beds on fourth floor and still had ample room to move around. Room was clean and the only thing that could have made it better was a mattress pad for the twin mattress as they were squeaky and firm. Breakfast was continental and not anything to rant about.

6

Eriola

4 oct. 2024

·

A séjourné 2 nuits

Nice room but so hot I had to keep the window opened all night !!! A ridiculous waste of energy when it’s fairly cold outside. The bathroom air ventilator is so excessively loud I was woken in the early hours of the morning by somebody upstairs … it was so loud the door was vibrating!

6

Charles

7 sept. 2024

·

A séjourné 5 nuits

I've never seen a bathroom that small. I could sit on the toilet with both shoulders touching the walls beside me. I was in room 114, and the bathroom was smaller than the shower in other hotels. My shower was so small i could barely wash my legs and feet. I'm 6'5'' and the bathroom door is about 6'2''. Watch your head! The bed was smaller than a twin in the US. But the breakfast was edible and the deli meats made it better. The Phoenix is near the Bayswater tube station in a good area near Notting Hill. I got a good deal, so i can't complain too much, but that room was way too small. My friend stayed in a different room with a slightly bigger bathroom. I would consider staying there again, but never in room 114.

8

Roberta

5 juil. 2025

·

A séjourné 2 nuits

Great location for easy access to tube etc. Really clean and comfortable. Breakfast is fine if you like continental, good choice and nice fresh pastries etc. Very peculiar that you cannot get any normal terrestrial channels on tv. And the room is incredibly hot in summer and no air con. Acknowledge that there was a heat wave when we were there but because you can’t open the window wide, the heat was insane. Otherwise, lovely place to stay with very efficient and polite staff.

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Service

Le personnel est largement salué pour son amabilité, son aide et son sens du service, avec des exemples d'efforts supplémentaires. Quelques personnes notent de petits problèmes comme le débarrassage rapide des petits-déjeuners ou un accueil moins chaleureux, mais les commentaires généraux sont très positifs.

Avis de voyageur à ce sujet

10

Stephen W

26 mai 2024

·

A séjourné 9 nuits

I had an unfortunate medical emergency while staying at the Phoenix Hotel. The staff was very quick to come to my aid which relaxed me. I felt like I was with family. They got me to the hospital where I am now recovering. The hotel is saving me a room where I can recover for the next few days before my flight back to America. I highly recommend this hotel to anyone. This is my third stay there and every time has been outstanding.

10

Clare

16 juin 2023

·

A séjourné 1 nuit

Lovely hotel, friendly welcoming reception staff. Room was comfortable and had all the facilities needed for a one night stay. Very convenient location with two tube stations just around the corner. Would definitely stay again.

10

Gustavo

19 juil. 2024

·

A séjourné 2 nuits

Great service and breakfast!

10

Kelly

8 juil. 2025

·

A séjourné 3 nuits

The staff were excellent and went above and beyond for my mom in a wheelchair.

10

Tim

10 nov. 2023

·

A séjourné 3 nuits

A really nice hotel, close to Bayswater tube and just a short walk from Royal Oak. The staff were friendly and very helpful during my 3-night stay. My room was very clean and comfortable and the breakfast buffet was really nice, with a decent selection. Really good value. I will very happily book further stays at The Phoenix.

10

Rosana

7 sept. 2023

·

A séjourné 5 nuits

The location of the property was the key success of my entire trip. The walking distance to Bayswater & Queensway tube was an extra bonus for me. The hotel itself is clean and the staff were very friendly. The breakfast is superb. I would definitely recommend the Phoenix Hotel.

8

AZUMI

8 nov. 2023

·

A séjourné 3 nuits

This was my tenth time staying at this hotel, but I have yet to be disappointed! The rooms were clean and the staff were very friendly. I will definitely be staying here again. Thank you !

10

Robert

6 mars 2024

·

A séjourné 1 nuit

I stay here regularly and aim to keep staying here whenever I can in London! It's perfect for a couple nights stay for work or travel. The staff are nice, the hotel is very well located, the breakfast is more than good enough for the price of the hotel. As I've stayed in a few rooms now I could say that some mattresses are better than others, but overall it's clean, tidy, warm, and very good value considering location and ... well ... London

10

Ash

11 juil. 2023

·

A séjourné 4 nuits

For a budget hotel service was amazing. A lovely welcome. Huge continental breakfast. Many staff to attend any needs or questions. All staff were looking to say hello. Strongly recomend this hotel

10

Jean

16 juil. 2023

·

A séjourné 1 nuit

Couldn’t fault the service they went out of their way to help me in anyway they could The Manager Mary was friendly and helped me in every way possible. Would highly recommend staying there.

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Emplacement

Base excellente et accessible à pied près des stations Bayswater et Queensway, d'Hyde Park et de Kensington Gardens, avec de nombreux restaurants et boutiques à proximité. Rue calme mais pratique pour rejoindre les sites touristiques et les transports.

Avis de voyageur à ce sujet

10

Kevin

25 sept. 2024

·

A séjourné 4 nuits

The Phoenix Hotel is a very good hotel in the area near Notting Hill. Very close to transport and a nice walk to Kensington Gardens and Hyde Park. Excellent breakfast options.

10

Wiktor

21 févr. 2025

·

A séjourné 2 nuits

Really nice hotel close to the HydePark, so if you like morning runs, this location is perfect. A lot of dining options around. Close to two subway stations and to Paddington train station (where you can jump on the Elisabeth line that will take you to the airport). Staff really friendly and helpful (free deposit boxes at the reception). Room nice, warm and cozy. Small but you have everything you need in it. Good breakfast. I recommend this hotel for a short to medium length stay.

10

John

1 sept. 2025

·

A séjourné 6 nuits

This Hotel was in a great location to the Tube and it was also very walkable through Kensington Park. The room was very clean and comfortable. The included breakfast was very good. We had a daily cleaning service for our room. I would highly recommend The Phoenix Hotel for a stay in London.

10

Fiona

19 juil. 2023

·

A séjourné 4 nuits

Set in a pretty square, the Phoenix Hotel is in a great location, 3 minutes from the tube, walking distance to Kensington, and lively immediate area. Staff were friendly, efficient and helpful; my single room was small but had everything you would want and was spotlessly clean. Breakfast provided everything you would hope to find and was extremely good value. I would definitely return to the Phoenix and would certainly recommend it.

10

Rosana

7 sept. 2023

·

A séjourné 5 nuits

The location of the property was the key success of my entire trip. The walking distance to Bayswater & Queensway tube was an extra bonus for me. The hotel itself is clean and the staff were very friendly. The breakfast is superb. I would definitely recommend the Phoenix Hotel.

8

Peter

29 août 2025

·

A séjourné 3 nuits

Nice clean hotel with breakfast included. Room is a little small, but It was the ideal location for my current trip, would definitely stay there again

10

Deborah

9 oct. 2023

·

A séjourné 2 nuits

This hotel is a gem. It’s in a great location a few mins walk from Bayswater and Queensway Tube station. Only 15 min walk to Paddington station too. It’s convenient for lots of sights either on foot or via a short Tube ride. My single room was spotlessly clean with a comfortable bed and pillows. It was modern and had everything I needed, including shampoo, shower gel and soap! There was a tv as well as a kettle and tea and coffee stuff. The hairdryer was handy too. Although my room (215) was front facing as well as near the lift, I heard little noise. Lots of restaurants and bars within a five minute walk as well Westfield White City is not too far away on foot nor is Portobello Rd Market. I’d definitely recommend this hotel and intend to stay here again.

10

Joel

3 nov. 2024

·

A séjourné 1 nuit

Lovely simple hotel in a great location.

8

Ulf

24 nov. 2024

·

A séjourné 1 nuit

Close to Underground and Kensington Gardens. Great value.

10

Maria

22 mars 2025

·

A séjourné 2 nuits

The property is located in one of the best areas in London to stay at, very convenient as it is close to an underground station, next to restaurants, shops, supermarkets, bakeries, pubs. The staff was very friendly and helpful!

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Repas

Le petit-déjeuner continental est souvent salué pour son rapport qualité-prix, sa fraîcheur et son choix. Certains clients le trouvent simple ou répétitif, et le service des boissons chaudes peut être lent aux heures de pointe.

Avis de voyageur à ce sujet

8

Fabien

19 mars 2025

·

A séjourné 2 nuits

Small room but an excellent value given the convenient location. Nice breakfast.

10

Sharon

22 juil. 2023

·

A séjourné 2 nuits

Great hotel near Hyde park and close to tube stations. reception friendly and helpful. Good Continental breakfast. No A/C but multi-speed table fan available in room. Great stay. Thanks

8

Paul

8 juil. 2024

·

A séjourné 2 nuits

Good location. Breakfast was a little basic.

10

Gustavo

19 juil. 2024

·

A séjourné 2 nuits

Great service and breakfast!

10

John

1 sept. 2025

·

A séjourné 6 nuits

This Hotel was in a great location to the Tube and it was also very walkable through Kensington Park. The room was very clean and comfortable. The included breakfast was very good. We had a daily cleaning service for our room. I would highly recommend The Phoenix Hotel for a stay in London.

10

Craig

5 nov. 2023

·

A séjourné 3 nuits

I will stay again. Very enjoyable visit. The breakfast buffet is simple yet perfectly satisfying.

8

andreas

1 août 2024

·

A séjourné 2 nuits

nice staff, breakfast buffet with lots of options

8

Madeleine

24 août 2023

·

A séjourné 3 nuits

Great area to stay with convenient Tube locations. However, they always say the little things make your stay. I had two issues with the Phoenix. At breakfast, they would do better to have self serve coffee and tea. You have to wait for the staff to serve it and both days i ate breakfast i was almost finished eating before they came round. Also the bread rolls were not great. Secondly, the hair druer. It was a wall unit not mounted to the wall but in a drawer. So you had to plug in and deal with the wall fixture mount moving around while dryng your hair. And the dryer was one where you have to hold the power button pushed down while using. I know hotels love those types of dryers but they are not user friendly.Those two obstacles made it impossible to dry your hair properly. I packed very lightly and couldnot bring my own. So a better hair dryer would have nice.

8

Roberta

5 juil. 2025

·

A séjourné 2 nuits

Great location for easy access to tube etc. Really clean and comfortable. Breakfast is fine if you like continental, good choice and nice fresh pastries etc. Very peculiar that you cannot get any normal terrestrial channels on tv. And the room is incredibly hot in summer and no air con. Acknowledge that there was a heat wave when we were there but because you can’t open the window wide, the heat was insane. Otherwise, lovely place to stay with very efficient and polite staff.

8

Karen

28 avr. 2024

·

A séjourné 4 nuits

The location was excellent. Easy two block walk to the Bayswater tube station on the circle line. Easy to hail a cab. Many great restaurants and shops in easy walking distance. The rooms were very clean though the beds were very hard. I asked about changing rooms to get a different bed and was given a mattress topper, which helped slightly. Breakfast was great. It's optional but worh it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	120 $US
février	130 $US
mars	140 $US
avril	159 $US
mai	193 $US
juin	181 $US
juillet	206 $US
août	169 $US
septembre	197 $US
octobre	240 $US
novembre	171 $US
décembre	240 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $253	20 $218	21 $251	22 $151	23 $262	24 $273
25 $144	26 $141	27 $149	28 $171	29 $151	30 $239	31 $274

di	lu	ma	me	je	ve	sa
1 $147	2 $187	3 $212	4 $191	5 $196	6 $230	7 $339
8 $154	9 $160	10 $213	11 $178	12 $178	13 $235	14 $352
15 $157	16 $165	17 $187	18 $238	19 $240	20 $229	21
22 $169	23 $169	24 $213	25 $178	26 $245	27	28
29 $213	30 $247

Phoenix Hotel

Prix pour Phoenix Hotel

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À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Exécutive

Chambre Exécutive avec lits jumeaux

Chambre Standard avec lits jumeaux, 2 lits une place

Chambre Simple Standard (1 Single Bed)

Chambre Quadruple Standard, 1 chambre

Chambre Triple Standard

Chambre Double Standard, 1 lit double

Chambre Simple Exclusive (Small)

Avis des voyageurs sur Phoenix Hotel

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Politiques de l’établissement

Instructions d’arrivée

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