Name: Montcalm Piccadilly Townhouse, London West End
Address: 65-73 Shaftesbury Avenue, Londres, Angleterre, GB
Price range: 227 $US–572 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

À l'hôtel Montcalm Piccadilly Townhouse, dans le West End londonien, les voyageurs saluent l'emplacement imbattable au cœur du West End et le personnel constamment aimable et serviable. Les commentaires soulignent fréquemment la taille réduite des chambres, le bruit de la rue la nuit, ainsi que certaines limitations ou fermetures concernant les équipements sur place.

Les clients décrivent la taille et l'aménagement des chambres comme variables : certaines suites sont spacieuses, mais de nombreuses salles de bain sont petites. Des problèmes occasionnels de chauffage, de climatisation ou de Wi-Fi sont signalés, et la taille des lits est parfois inférieure à ce qui est attendu. Les expériences culinaires varient des petits déjeuners savoureux à des options limitées ou sous-traitées et à des fermetures anticipées du bar pendant les rénovations. Dans l'ensemble, attendez-vous à un établissement superbement situé, axé sur le service, idéal pour les voyageurs qui privilégient la commodité à l'espace et au calme.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont limités pour un hôtel situé au centre-ville : le spa et la salle de sport étaient fréquemment indisponibles ou en rénovation, et les horaires du bar/restaurant étaient restreints ou parfois fermés. L'ascenseur est petit et peut être lent.

Avis de voyageur à ce sujet

10

PAUL

5 nov. 2024

·

A séjourné 1 nuit

Location is excellent it is a small london hotel the rooms are very good look like they are recently refurbished The staff were very friendly helpful and efficient There are no resident bar facilities but not a problem you are right in the middle of london Would use again

6

Steven

1 mai 2025

·

A séjourné 4 nuits

The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.

6

Emily

23 nov. 2024

·

A séjourné 2 nuits

The hotel welcome was lovely and the room touches were great. Unfortunately spa facilities weren’t available and this wasn’t communicated prior to stay, the welcome email still included them. The hotel space was quite tired in places including elements in the room. Had the price reflected this it wouldn’t have been an issue at all, sadly it didn’t.

4

Martin

23 oct. 2024

·

A séjourné 1 nuit

They want too much info on arrival . We were not pre advised that there was no restaurant or bar functioning at property but still charged full price even with lack of facilities

4

Mohamad Ali

4 août 2024

·

A séjourné 2 nuits

Sinlge rooms are extremly small , cant even over my luggage , elevator is too too slow and un updated

4

Kirby

26 nov. 2024

·

A séjourné 4 nuits

The property was adequate for our purposes but overall, it was misrepresented and not as clean or amenable as was advertised. The gym and spa were under construction and we were not notified until I asked where it was located. There was mildew in the shower and stains on the carpets. Needs a deep clean and update.

10

Caroline

2 juil. 2025

·

A séjourné 1 nuit

We were welcomed with a glass of prosseco and very lovely staff. On our day of departure we were offered umbrellas. Maybe update website to tell customers the wellbeing centre was closed as we took costumes unnecessarily. Room was lovely and had all we wanted. Ideal location for London centre Would thoroughly recommend

8

Richard

18 août 2024

·

A séjourné 1 nuit

The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.

8

Jennifer

16 oct. 2024

·

A séjourné 3 nuits

The hotel is very small. The pictures make the lobby look much bigger. The rooms are like tiny bedrooms in the USA. Everything is much more dated than it looks online but it’s still clean. The staff are okay. They aren’t friendly but they aren’t rude. There is no breakfast right now as it is under renovation. The elevator is very small and very very slow. The neighborhood is a party district and it’s extremely loud all night long. There are tons of bars, clubs and restaurants nearby. If you’re coming to London to drink and club this is probably a decent place to stay. For us it was far too noisy and cramped and I wouldn’t stay there again.

8

Sarah

24 mai 2025

·

A séjourné 1 nuit

Good location but the spa was entirely out of service, which was something we were looking forward to using at the end of our trip.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres, avec du linge frais et des espaces bien rangés. Cependant, plusieurs ont signalé des problèmes tels que la poussière, la moisissure, des serviettes usées et des taches ou une usure occasionnelle.

Avis de voyageur à ce sujet

6

Kerry

9 juin 2025

·

A séjourné 1 nuit

Great location but hotel is dated, bathroom needed a deeper clean.

6

Sally

13 sept. 2025

·

A séjourné 1 nuit

Just ok- it’s old and not very clean but bed was comfortable and not noisy. Wouldn’t pay more than £200 per night. It’s a functional room and not luxury . 3 stars at best

10

Tariq

23 févr. 2025

·

A séjourné 1 nuit

Fantastic stay, room very clean, staff very helpful location perfect and very central. Will definitely stay here again when in London.

10

Rik

5 juin 2025

·

A séjourné 3 nuits

Excellent staff. Comfortable and clean rooms. Great location.

10

Hamish

18 nov. 2025

·

A séjourné 2 nuits

Staff were excellent Room was clean and well serviced

10

Sonya

24 févr. 2024

·

A séjourné 1 nuit

Hotel is charming, clean, accessible to the theatre, Covent Garden, pubs and nearby shopping. Attentive professional staff and very nice breakfast room with great coffee. The rooms are extremely clean and nicely designed. Will definitely return!

4

Kirby

26 nov. 2024

·

A séjourné 4 nuits

The property was adequate for our purposes but overall, it was misrepresented and not as clean or amenable as was advertised. The gym and spa were under construction and we were not notified until I asked where it was located. There was mildew in the shower and stains on the carpets. Needs a deep clean and update.

10

Amy

21 sept. 2025

·

A séjourné 1 nuit

Friendly and welcoming front desk staff, clean and comfortable room with a nespresso machine and mini bar, hot shower with good water pressure and a comfortable bed. Quiet even though located in the West End. Great location for theater-goers and walking distance to many of London's top sights.

6

Rosie

14 mars 2025

·

A séjourné 1 nuit

My room hadn't been cleaned properly, the towels were ripped .. no information given about facilities / breakfast / check out times

10

Susan

22 oct. 2024

·

A séjourné 1 nuit

Exceptionally clean, good size room and in a perfect location. Would definitely return.

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Chambres

Les chambres varient des studios aux suites spacieuses ; beaucoup sont petites, avec des salles de bain exiguës et certains lits plus petits que prévu. Le bruit de la rue affecte les chambres donnant sur la rue, et quelques commentaires font état de problèmes de chauffage, de climatisation ou de Wi-Fi.

Avis de voyageur à ce sujet

2

carla

6 oct. 2024

·

A séjourné 1 nuit

shockingly noisy until around 4-5 am the rooms are really bright so you literally can’t sleep beds arnt the comfiest and the bed sheets irritated my skin constantly all night will never be returning to say the least.

8

Stacey

17 juin 2024

·

A séjourné 2 nuits

My friend and I stayed here for 2 nights and we booked a Club Twin room. It was located on the third floor and we had a city view. The staff was always very welcoming with smiles. Location was great, close to Chinatown and theater area. And there are two underground stations within a 7-10 min walk. Once we were able to check in, our room had a very overwhelming perfume smell. I cracked the window and we left to grab a bite to eat. Thankfully the smell dissipated while we were gone. There has been an extra layer of windows installed to help with the street noise. On the third floor the street noise was not bad but I cannot speak to what it would be like on ground level. The bathroom was nicely updated, big fluffy towels and bathrobes to lounge in. The provided hygeine products had a very pronounced smell, kind of reminded me of my 6th grade principle's cologne. It did the job of cleansing but in my opinion, not very neutral for all genders. The beds were very firm, but I expect that anywhere in the UK. If you need to do any work or business that requires wifi, i would suggest finding a cafe near by to do it. The connection was very slow and would drop signal every ten minutes. I would consider staying here again, but would definitely bring my own bath products.

6

Amendeep

11 sept. 2024

·

A séjourné 1 nuit

Rooms are on thw small size. Asvertised as queen bed, more like a double

10

jonathan

28 déc. 2024

·

A séjourné 1 nuit

Great location. Big room, enough for my family of 4

8

Liam

23 oct. 2025

·

A séjourné 1 nuit

Overall it was a good experience with the highlights being location and service, all tye staff were amazing. The bed wasn't great and did make my sleep less good than I would like and that is the main reason for 4 stars.

8

Kerrie

26 sept. 2025

·

A séjourné 2 nuits

We loved how this boutique hotel was so centrally located to so many sites we wanted to visit in London. The service was impeccable. However, our room on the 2nd floor did not have a working HVAC, so our room was rather stifling. We were provided an oscillating fan for our second night, but it did not help with the humidity. Thus, four out of five stars.

8

Dee

17 oct. 2025

·

A séjourné 1 nuit

Can’t fault the location - smack bang in the middle of the action! 2 minute walk to Leicester Square. Excellent service - front desk were really superb. We just booked an “economy double” as at a late night party - the room was really small, much smaller than we expected and the bed looked like a small double but they assured us it was a double. OK for one but not great for two. Shower was good though! Would recommend this hotel but book the next room up on the list and spend a bit more for more comfort.

6

Lorraine

9 nov. 2025

·

A séjourné 1 nuit

Hotel looked good on photos when I booked and was classed as a deluxe room however the room was small and bathroom and shower was tiny and the condition of shower could do with updating

8

Justin

5 juil. 2024

·

A séjourné 1 nuit

The Montcalm is a nice hotel in a great location in central London. The “Deluxe” room was small but functional although the queen bed listed on Expedia was only a full/double bed which was not very easy to sleep in for a tall guy. The sound proofing was excellent though and couldn’t hear a festival outside.

8

Jennifer

29 juil. 2025

·

A séjourné 2 nuits

Montcalm Piccadilly is right in the heart of Piccadilly Circus - which is great for getting around, but not so great when it comes to noise. The room itself was great, clean, spacious and modern. But even with the window and drapes closed, be prepared for a lot of street noise. Location is great for walking - I was able to walk just about everywhere I wanted to go!

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Service

Le service est largement salué comme chaleureux, attentionné et proactif, avec des attentions particulières telles que des surclassements et des équipements de célébration. Quelques clients ont rencontré des lacunes la nuit ou des problèmes de communication en cas de problème.

Avis de voyageur à ce sujet

10

martin

13 nov. 2024

·

A séjourné 1 nuit

Best features are the location and service of the staff. I was checked in efficiently had everything explained to me and was escorted to the room and show the facilities. The location is very central within walking distance to everything I wanted. The room itself was spacious and comfortable

10

Michael

29 nov. 2025

·

A séjourné 2 nuits

Very convenient location for the theatre and hotel staff were very friendly and helpful.

10

James

4 nov. 2025

·

A séjourné 2 nuits

The hotel is an amazing location which was the main reason that we chose it in order to go to the theatre as well as the good reviews. On arrival the desk staff were extremely helpful and positive with the lobby being fully decorated for Halloween which added to the friendly feel. We were personally shown to our room which was a nice touch, the room was clean and kept well. Unfortunately my wife had developed some health and mobility issues before our trip and after staying one night in the room which only had a stand up shower we asked the night staff if it would be possible to move to a room with a bath and they said that they would be happy to accommodate this and would leave a message for the morning team. We all know that sometimes these things don't happen but when we spoke to them in the morning they said it was all sorted and that they would move our cases etc. while we went out for the day. On our return not only had this been done but we were left a card and bottle of wine hoping that my wife was feeling better. The staff at this hotel are amazing, very friendly and so considerate, I have recommended it to all my friends and we will most definitely be returning, we have never felt so looked after by a hotel team.

10

John

27 nov. 2025

·

A séjourné 1 nuit

Lovely check in, helpful staff, everyone we came into contact with had a smile and a hello. Room was comfortable, minimal noise even though it’s right in the middle of town.

4

Julie

30 mai 2024

·

A séjourné 1 nuit

Arrived to be told we would have to move to another hotel as there had been a flood. A lot of staring at computer screens and no apology until we complained after about 30 mins of just been left waiting After an hour and a half waiting we were taken to our room. We asked for a complimentary drink which we had

10

Laura

30 sept. 2025

·

A séjourné 1 nuit

What can I say an absolutely amazing stay from start to finish.Wiktoria and her team were on point from minute we stepped in to drop our bags off early. Upon checking in we were shown to our room by an amazing attendant (sorry I have forgotten your name) he showed us all the mechanisms for lighting and heating control. Our bags we had dropped earlier were in the room waiting for us. Customer service is top tier. Beds super comfy and the toiletries are to die for (London sourced & vegan). The extra touches like the suite upgrade with the gorgeous views of the courtyard behind, the free fruit and water in room, the gorgeous gifts of wine, chocolates and our goody bags made the stay extra special. 7 min walk from Leicester Square Tube right on edge of China Town and Soho. Couldn't have asked for a better service or experience. Massive thanks to Wiktoria, Tilly and the rest of the team.

10

Michael

12 août 2025

·

A séjourné 9 nuits

Staff was extremely helpful and accommodating! I needed to go on a Zoom meeting and they gave me a room downstairs with excitement wifi speeds.

10

Judith

18 nov. 2025

·

A séjourné 2 nuits

Staff were extremely friendly. Sent complimentary birthday bottle of prosecco to the room and nuts for my husband as he doesn't drink.

6

Gemma

16 janv. 2025

·

A séjourné 1 nuit

I arrived fairly later on into the evening as a lone female business traveller. On arrivial the two gentlemen on reception were polite but fairly intense, I was requested to provide ID for them to scan, as a UK resident I do not have to do that and I was not confident for that information to be kept on file. One of the young men also follwed me upto my room, opened my room for me and walked inside to show me the mini-bar, which I hadnt asked for and as a solo female traveller I found quite offputting. Not what I needed at 11pm and I did have to ask him to leave. The room was tidy but overall run down and grubby, bathroom shower and sink needed a wipe doen before use and the hotel linen had marks I guess from long-term use.Hotel is on Shaftsbury avenue which is a fairly noisy road, luckily I had my own ear plugs which helped and is something I would highly recommend. Overall this is 3 star standard, its expensive for what it is and I know of other hotels in the area that are nicer standard, less intense reception staff and overall better value money for the price I paid. Probably wont be back.

4

Gregory

7 août 2025

·

A séjourné 3 nuits

Had a bad experience and ended up moving to a different hotel for the rest of our stay. The night staff was useless. We had an overflowing shower and toilet that wouldn't stop running. The front desk person was on a personal call (we had returned about 15 minutes earlier) and wouldn't answer the phone when we called. ended up walking down to the desk and he was still on the phone. He sent up another person who said would talk to the manager. Came back 15 minutes later to say there were no other rooms available and then confessed there was no manager on duty when pressed. Also no maintenance people after 8:00pm. The morning staff and manager was very apologetic and attempted to make good on the situation by moving us to a suite etc but we had already booked a new place. They did refund the remaining nights and credited for half the first night. They did their best to address the situation which I appreciated but we already had a new place booked and weren't going to stay. We may give them a try on our next visit as they offered up discounts and upgrades to make up for the issues.

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Emplacement

Exceptionnellement central pour les théâtres, Chinatown et les transports ; idéal pour se déplacer à pied, mais le quartier animé peut être bruyant tard le soir.

Avis de voyageur à ce sujet

10

Jodi

14 oct. 2025

·

A séjourné 2 nuits

Great location! Very happy with the accomodations.

10

Lesley

12 oct. 2025

·

A séjourné 3 nuits

Very welcoming. Friendly and helpful staff. Great location.

10

Nigel

4 août 2024

·

A séjourné 2 nuits

Perfect location for theatre visit. All theatres within 5-10 minutes walk. Hotel nice and quiet, although our room overlooked Shaftesbury Avenue we were not disturbed by traffic noise.

10

Helen

14 sept. 2025

·

A séjourné 1 nuit

I loved the locale of this hotel. There were many shops, theaters and multiple restaurants to choose different cuisines. The Montcalm Piccadilly Townhouse was within walking distance of Chinatown, Leicester Square and Trafalgar Square. The staff at the hotel were extremely helpful and friendly. I would definitely stay there again.

10

Pamela B

13 janv. 2024

·

Located in the middle of everything

10

Carla P

19 janv. 2025

·

A séjourné 2 nuits

We geatly enjoyed the convenient location. It was walking distance to theaters, dining, night clubs, and even the British Museum.

8

Dee

17 oct. 2025

·

A séjourné 1 nuit

Can’t fault the location - smack bang in the middle of the action! 2 minute walk to Leicester Square. Excellent service - front desk were really superb. We just booked an “economy double” as at a late night party - the room was really small, much smaller than we expected and the bed looked like a small double but they assured us it was a double. OK for one but not great for two. Shower was good though! Would recommend this hotel but book the next room up on the list and spend a bit more for more comfort.

8

Jennifer

29 juil. 2025

·

A séjourné 2 nuits

Montcalm Piccadilly is right in the heart of Piccadilly Circus - which is great for getting around, but not so great when it comes to noise. The room itself was great, clean, spacious and modern. But even with the window and drapes closed, be prepared for a lot of street noise. Location is great for walking - I was able to walk just about everywhere I wanted to go!

8

Jennifer

9 août 2025

·

A séjourné 4 nuits

Location is great if you want to be in the middle of everything. If you’re looking for a quiet area this isn’t it. Great proximity to Piccadilly Circus, the West End and China Town.

10

Paul

13 mars 2024

·

A séjourné 2 nuits

Great location

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Repas

Les commentaires sur le petit-déjeuner sont mitigés : certains ont apprécié des options savoureuses et variées, tandis que d'autres ont reçu des bons de café limités ou ont rencontré des perturbations dues aux rénovations. Le service de bar et en chambre était parfois indisponible ou fermé tôt.

Avis de voyageur à ce sujet

10

Michelle

24 juil. 2024

·

A séjourné 2 nuits

Very central location. Everything we needed. Delicious breakfast.

6

Steven

1 mai 2025

·

A séjourné 4 nuits

The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.

6

Simon

19 nov. 2023

·

A séjourné 1 nuit

Hotrl itself is fine ...clean etc, but Breakfast was chaotic with no where near enough room which meant we had to collect our breakfast items and carry them down one floor to another, larger, restaurant ...why wasnt breakfast served there in the first place ??...seems it was geared more to convenience for the hotel rather than service to customers ...very poor.

10

Carter

3 juin 2023

·

A séjourné 2 nuits

Close to everything! Staff was friendly and helpful. Loved the breakfast!

10

Joanne

26 févr. 2025

·

A séjourné 2 nuits

Lovely hotel and perfect location. Breakfast is a voucher for the bakery next door. This is fine for a couple of days but could become monotonous if your staying for longer. Would recommend

10

Kevin

13 mai 2024

·

A séjourné 1 nuit

Reception staff were very friendly and very helpful. Had a wonderful welcome .. luggage was sent to our room whilst out ( thought that was a great touch ) never experienced that before. Bar staff also friendly and breakfast was delicious. Great variety in choice. Great location too.

8

Richard

18 août 2024

·

A séjourné 1 nuit

The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.

8

Jennifer

16 oct. 2024

·

A séjourné 3 nuits

The hotel is very small. The pictures make the lobby look much bigger. The rooms are like tiny bedrooms in the USA. Everything is much more dated than it looks online but it’s still clean. The staff are okay. They aren’t friendly but they aren’t rude. There is no breakfast right now as it is under renovation. The elevator is very small and very very slow. The neighborhood is a party district and it’s extremely loud all night long. There are tons of bars, clubs and restaurants nearby. If you’re coming to London to drink and club this is probably a decent place to stay. For us it was far too noisy and cramped and I wouldn’t stay there again.

8

Lisa

3 août 2024

·

A séjourné 2 nuits

Great location, short walking distance to theatres, Covent garden, shops etc. Very noisy during the night due to road traffic. Breakfast room very small, ok but not the best. Would stay again due to convenience but would opt for room only and eat breakfast out.

8

Michael

22 nov. 2023

·

A séjourné 6 nuits

My wife & I are 68 and 65 year old Americans. We stayed in a Club Room with Continental Breakfast for 6 nights. We enjoyed our stay in the hotel. The staff was very friendly and helpful. Breakfast was good quality with choices of eggs, meats, cereals, fruit, bread/pastries. Our room was ready early which allowed for check-in several hours in advance of the stated 2pm check-in. There was a fruit basket and complimentary bottled water in the room. The hotel is centrally located allowing you to walk to many locations (theater, shopping, British Museum, Trafalgar Square, National Gallery, etc.) The closest that I have to a complaint is that there is no grab bar in the shower. It was a very big step in and out of the tub to bathe. My wife (5'2") and I (5'10") both had to hold onto the door jam of the bathroom to be sure that we exited safely. Younger guests probably won't have the same concern, but adding a grab bar should be considered.

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Mois	Prix moyen
janvier	191 $US
février	214 $US
mars	225 $US
avril	242 $US
mai	286 $US
juin	291 $US
juillet	395 $US
août	236 $US
septembre	309 $US
octobre	294 $US
novembre	283 $US
décembre	306 $US

di	lu	ma	me	je	ve	sa
1 $243	2 $398	3 $427	4 $460	5 $330	6 $340	7 $427
8 $262	9 $321	10 $376	11 $363	12 $360	13 $324	14 $416
15 $262	16 $363	17 $423	18 $409	19 $311	20 $366	21 $572
22 $227	23 $286	24 $378	25 $388	26 $352	27	28
29 $228	30 $353

Montcalm Piccadilly Townhouse, London West End

Prix pour Montcalm Piccadilly Townhouse, London West End

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $436	21 $482	22 $287	23 $309	24 $445
25 $229	26 $298	27 $331	28 $338	29 $346	30 $331	31 $344