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Citadines South Kensington London

219 $US

/nuit

Moyenne pour octobre

Citadines South Kensington London - Image 1

Citadines South Kensington London - Chambre

Citadines South Kensington London - Chambre

Citadines South Kensington London - Salle de bain

Citadines South Kensington London - Salle de remise en forme

Prix pour Citadines South Kensington London

Sélectionnez les dates pour voir les prix et les disponibilités

219 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Citadines South Kensington London, les prix par nuit s'élèvent en moyenne à 135 $US pendant le mois le moins cher (janvier) et à 269 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Citadines South Kensington London selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	135 $US
février	145 $US
mars	163 $US
avril	193 $US
mai	228 $US
juin	263 $US
juillet	269 $US
août	207 $US
septembre	253 $US
octobre	219 $US
novembre	213 $US
décembre	239 $US

Le plus cher : juillet (env. 269 $US)

Le moins cher : janvier (env. 135 $US)

À propos de cet établissement

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.

Équipements

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et des journaux gratuits dans le hall. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner à emporter est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.

Chambres

Passez un séjour comme il se doit dans une des 92 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et une plaque de cuisson. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement, alors qu'une télévision LCD avec chaînes par satellite vous réserve des moments de détente. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Profitant d'un emplacement de choix à Londres (Centre-ville de Londres), Citadines South Kensington London est à moins de 10 minutes à pied de Royal Albert Hall et Kensington Gardens. Cet appart'hôtel se trouve à 1,1 km de Hyde Park et à 0,6 km de Kensington High Street.

À proximité

Cromwell Road(0.2 miles)
Imperial College London(0.2 miles)
Kensington Gardens(0.4 miles)
Kensington High Street(0.4 miles)
Musée d'histoire naturelle(0.5 miles)
Royal Albert Hall(0.5 miles)
Victoria and Albert Museum(0.7 miles)
Hyde Park(0.7 miles)
Kensington Palace(0.7 miles)
Holland Park (parc)(0.9 miles)
Grand magasin Harrods(0.9 miles)
Queensway(1.1 miles)
Olympia Events(1.4 miles)
Marché de Portobello Road(1.4 miles)
Sloane Square(1.5 miles)
Aéroport de Londres London City (LCY)(12.8 miles)
Aéroport de Londres Heathrow (LHR)(14.4 miles)
Aéroport de Londres Gatwick (LGW)(56.5 miles)
Aéroport de Londres Luton (LTN)(46.8 miles)
Aéroport de Londres Stansted (STN)(42.7 miles)

Chambres non-fumeurs
Chambre familiale
Centre d'affaires
Nettoyage à sec
Coffre-fort
Consigne à bagage

Emplacement

35A Gloucester Rd, Queen's Gate, Londres, Angleterre, Royaume-Uni

Cromwell Road (0.2 miles)

Imperial College London (0.2 miles)

Kensington Gardens (0.4 miles)

Kensington High Street (0.4 miles)

Musée d'histoire naturelle (0.5 miles)

Royal Albert Hall (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Appartement, 1 chambre

Détails de la chambre

1 Lit Double

et

1 Canapé-Lit

Couchages 4

431 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Studio Deluxe

Détails de la chambre

1 Lit Double

Couchages 4

301 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Studio

Détails de la chambre

1 Lit Double

Couchages 2

248 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur Citadines South Kensington London

8.3

Très bien

Basé sur 1 368 avis vérifiés

Qui séjourne ici ?

Affaires

10%

Couples

27%

Familles

48%

Groupes

9%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les voyageurs décrivent Citadines South Kensington London comme un appart'hôtel bien situé près de la station de métro Gloucester Road et des musées, avec un personnel aimable et serviable et des chambres de type appartement pratiques. Certains notent toutefois un décor daté, des problèmes d'entretien et une qualité d'entretien ou des équipements, tels que les ascenseurs, variable.

Équipements

Propreté

Chambres

Service

Emplacement

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les voyageurs décrivent Citadines South Kensington London comme un appart'hôtel bien situé près de la station de métro Gloucester Road et des musées, avec un personnel aimable et serviable et des chambres de type appartement pratiques. Certains notent toutefois un décor daté, des problèmes d'entretien et une qualité d'entretien ou des équipements, tels que les ascenseurs, variable.

Beaucoup apprécient la kitchenette dans les chambres et l'accès à la blanchisserie sur place, trouvant cet aménagement pratique pour les séjours plus longs ou en famille. Le café gratuit dans le hall d'accueil est un avantage apprécié, mais certains ont trouvé les canapés-lits inconfortables et ont signalé des particularités comme une température de l'eau instable ou des fenêtres difficiles à ouvrir. Dans l'ensemble, cet établissement convient aux voyageurs recherchant un pied-à-terre pratique à South Kensington.

Équipements

Propreté

Chambres

Service

Emplacement

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le café gratuit dans le hall d'accueil, la blanchisserie sur place et un parking occasionnel sur place ajoutent au confort. Cependant, la capacité et la fiabilité des ascenseurs ont fait l'objet de plaintes, et la machine à café était parfois en panne.

Avis de voyageur à ce sujet

10

Janet

9 avr. 2025

·

A séjourné 4 nuits

Great location and love the coffee machine in the lobby.

Great location and love the coffee machine in the lobby.

10

Anne

7 déc. 2023

·

A séjourné 1 nuit

A very clean and comfortable Hotel in an excellent location. All the Staff were very friendly with a good coffee machine in the Lobby and free fruit in the seating area. I rate this as one of the best hotels for the money in London. Our room overlooked the mews and was very quiet.

A very clean and comfortable Hotel in an excellent location. All the Staff were very friendly with a good coffee machine in the Lobby and free fruit in the seating area. I rate this as one of the best hotels for the money in London. Our room overlooked the mews and was very quiet.

4

Milla

13 août 2025

·

A séjourné 10 nuits

Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.

Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.

10

Rahul

30 juil. 2023

·

A séjourné 3 nuits

Ideal location for exploring Kensington and London. There is near by bus stop which serves most of the London hop in, hop off bus services. Onsite parking. And a free to use coffee machine in the reception which offers a selection of complimentary coffees and hot chocolate. Very enjoyable stay. Pleasant staff.

Ideal location for exploring Kensington and London. There is near by bus stop which serves most of the London hop in, hop off bus services. Onsite parking. And a free to use coffee machine in the reception which offers a selection of complimentary coffees and hot chocolate. Very enjoyable stay. Pleasant staff.

10

Marie

21 mai 2025

·

A séjourné 4 nuits

Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés. It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.

Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés. It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.

8

Philip Hjalmar Olof

26 août 2024

·

A séjourné 2 nuits

Rooms were smaller than expected but area is amazing. Nice touch with coffee and fruits in lobby

Rooms were smaller than expected but area is amazing. Nice touch with coffee and fruits in lobby

10

Matthew

26 févr. 2023

·

A séjourné 6 nuits

Great location. Helpful staff. Fresh brewed coffee every morning was a huge bonus!

Great location. Helpful staff. Fresh brewed coffee every morning was a huge bonus!

10

Irene

26 avr. 2024

·

A séjourné 8 nuits

The entire staff was so professional, friendly, and accommodating! We were greeted daily with fresh apples and delicious coffee in the hotel loɓby. Although it\'s not a "ritzy" kind of hotel, our studio room was very comfortable and contained everything we needed. The location is perfectly located just a few blocks from the beautiful Kensington and Hyde parks with easy access to several grocery stores, restaurants, and just about everywhere else via the underground station at Gloucester Rd. Despite there being many other guests at the hotel during our visit, we never had to wait for the elevator/lift and the endless VERY hot water on demand for showering was no less than amazing! Just what we needed after a long day of sightseeing on those nippy, damp London nights. Aside from the trash collection truck in the mornings, the area was quiet at night and the bed was quite comfortable, so we rested well every night. My husband and I very much enjoyed our stay and would return to The Citadines South Kensington as well as highly recommend it without hesitation.

The entire staff was so professional, friendly, and accommodating! We were greeted daily with fresh apples and delicious coffee in the hotel loɓby. Although it\'s not a "ritzy" kind of hotel, our studio room was very comfortable and contained everything we needed. The location is perfectly located just a few blocks from the beautiful Kensington and Hyde parks with easy access to several grocery stores, restaurants, and just about everywhere else via the underground station at Gloucester Rd. Despite there being many other guests at the hotel during our visit, we never had to wait for the elevator/lift and the endless VERY hot water on demand for showering was no less than amazing! Just what we needed after a long day of sightseeing on those nippy, damp London nights. Aside from the trash collection truck in the mornings, the area was quiet at night and the bed was quite comfortable, so we rested well every night. My husband and I very much enjoyed our stay and would return to The Citadines South Kensington as well as highly recommend it without hesitation.

8

Phyllis

10 avr. 2024

·

A séjourné 5 nuits

Excellent location, close to tube and busses. Great staff at front desk. Quiet property despite the busy main road. Kitchenette with utensils and cutlery very clean. Shower awkward to get in and out, no grab bars to hang on to - just one grab bar on the wall would improve safety tremendously. Complimentary coffee and water in lobby a very nice touch. All in all a good choice in this price range.

Excellent location, close to tube and busses. Great staff at front desk. Quiet property despite the busy main road. Kitchenette with utensils and cutlery very clean. Shower awkward to get in and out, no grab bars to hang on to - just one grab bar on the wall would improve safety tremendously. Complimentary coffee and water in lobby a very nice touch. All in all a good choice in this price range.

10

Keith

7 juin 2025

·

A séjourné 1 nuit

Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.

Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres, mais la qualité est inégale : certains ont signalé des meubles usés ou tachés et la présence occasionnelle de moisissures, et le service de ménage pendant le séjour est limité.

Avis de voyageur à ce sujet

6

Marie

20 avr. 2024

·

A séjourné 3 nuits

Good but nog great. Was clean, but very run down. Not at all like the pictures. Strange chemical smell in the reception. Good amount of space in the room though, comfy bed and very good location. Would come again but just be aware that there are stains in the textile, chipped paint, an old bathroom and just a general run down feeling in the rooms.

Good but nog great. Was clean, but very run down. Not at all like the pictures. Strange chemical smell in the reception. Good amount of space in the room though, comfy bed and very good location. Would come again but just be aware that there are stains in the textile, chipped paint, an old bathroom and just a general run down feeling in the rooms.

10

Monika

17 mars 2024

·

A séjourné 3 nuits

Property experience was excellent. Room was very nice, clean and quiet. There was everything we needed. Staff was very kind and helpful. Great location of the hotel. Definitely recommend.

Property experience was excellent. Room was very nice, clean and quiet. There was everything we needed. Staff was very kind and helpful. Great location of the hotel. Definitely recommend.

10

Vanessa

1 juin 2025

·

A séjourné 1 nuit

Very clean & Tidy Staff lovely & polite , nothing too much bother. Great location. Room clean / tidy , with everything you need. Very quiet

Very clean & Tidy Staff lovely & polite , nothing too much bother. Great location. Room clean / tidy , with everything you need. Very quiet

8

Luis G.

8 juil. 2025

·

A séjourné 7 nuits

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

10

Claire

28 oct. 2023

·

A séjourné 5 nuits

Fantastic location, close to the museums and Gloucester Road tube station. Staff were helpful and polite. We made good use of the coffee machine in reception. Apartment was comfortable and clean. We would definitely return.

Fantastic location, close to the museums and Gloucester Road tube station. Staff were helpful and polite. We made good use of the coffee machine in reception. Apartment was comfortable and clean. We would definitely return.

6

Pablo

13 nov. 2023

·

A séjourné 3 nuits

Very well connected with all major attractions a few underground stops away. Restaurants, cafés and supermarkets nearby. Room was OK, not great but nothing to complain about either, except maybe the rug -carpet floors are never clean-. Service was helpful but scarce (no housekeeping).

Very well connected with all major attractions a few underground stops away. Restaurants, cafés and supermarkets nearby. Room was OK, not great but nothing to complain about either, except maybe the rug -carpet floors are never clean-. Service was helpful but scarce (no housekeeping).

6

Matt

9 avr. 2024

·

A séjourné 2 nuits

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

8

Jodi

28 août 2023

·

A séjourné 1 nuit

Friendly and helpful staff. Property is in need of updating. Carpets in my room were threadbare and very outdated. Curtains did not close either. Would not rate a 4 star. Very dissappointed. Staff made up for shoddy carpets.

Friendly and helpful staff. Property is in need of updating. Carpets in my room were threadbare and very outdated. Curtains did not close either. Would not rate a 4 star. Very dissappointed. Staff made up for shoddy carpets.

10

Elena

29 mai 2025

·

A séjourné 6 nuits

Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!

Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!

2

adriana

19 mars 2025

·

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les agencements de type appartement avec kitchenettes sont pratiques ; beaucoup les ont trouvés confortables, calmes ou raisonnablement spacieux. Les inconvénients incluent des canapés-lits inconfortables, des équipements datés, des chambres parfois petites et une connexion Wi-Fi intermittente.

Avis de voyageur à ce sujet

10

Gokce

25 oct. 2025

·

A séjourné 4 nuits

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

10

Renaissant

12 mai 2025

·

A séjourné 1 nuit

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

8

Liu

30 juil. 2025

·

A séjourné 10 nuits

The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.

The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.

10

Janne

19 avr. 2024

·

A séjourné 2 nuits

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

6

Matt

9 avr. 2024

·

A séjourné 2 nuits

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

6

Sonia

4 juin 2024

·

A séjourné 1 nuit

The accommodation is ok, the room is small and simple. The location is great!

The accommodation is ok, the room is small and simple. The location is great!

8

Cathy

3 oct. 2024

·

A séjourné 2 nuits

Nice location, not comfortable sofa bed

Nice location, not comfortable sofa bed

8

David

5 nov. 2024

·

A séjourné 8 nuits

Very quiet rooms.

Very quiet rooms.

10

Vicki

13 avr. 2023

·

A séjourné 2 nuits

The location is excellent. Good sized room with kitchenette. Not a full set of crockery as bits missing e.g only two cereal bowls when the room can sleep 4. Excellent items such as washing up liquid, tea towels etc. Internet dips in and out but when working is good. Soft close toilet seat would have been great as lots of bangs when we forgot 😉. 5 minute walk to the tube and lots of options for food and Waitrose/Tesco very close.

The location is excellent. Good sized room with kitchenette. Not a full set of crockery as bits missing e.g only two cereal bowls when the room can sleep 4. Excellent items such as washing up liquid, tea towels etc. Internet dips in and out but when working is good. Soft close toilet seat would have been great as lots of bangs when we forgot 😉. 5 minute walk to the tube and lots of options for food and Waitrose/Tesco very close.

8

Sharon

10 juil. 2024

·

A séjourné 4 nuits

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, serviable et accommodant, avec une résolution rapide des problèmes et des mises à niveau occasionnelles. Quelques clients ont rencontré des réponses lentes, un manque de personnel ou une mauvaise gestion d'un relogement inattendu.

Avis de voyageur à ce sujet

10

Kelly

22 mai 2024

·

A séjourné 1 nuit

We booked this hotel as urs closest to the royal albert hall. When we arrived, reception was very friendly and advised us thar we had been upgraded foc. We had a room with 2 floors, which my daughter absolutely loved! We all slept very well.

We booked this hotel as urs closest to the royal albert hall. When we arrived, reception was very friendly and advised us thar we had been upgraded foc. We had a room with 2 floors, which my daughter absolutely loved! We all slept very well.

10

Kate

11 janv. 2025

·

A séjourné 6 nuits

Great location! Staff were responsive, courteous, and helpful.

Great location! Staff were responsive, courteous, and helpful.

10

Julia

18 juil. 2023

·

A séjourné 3 nuits

Outstanding service from reception and room staff: helpful, polite, efficient and accommodating. Convenient location. Newly refurbished, comfortable rooms. Many thanks, in particular, to Ethan.

Outstanding service from reception and room staff: helpful, polite, efficient and accommodating. Convenient location. Newly refurbished, comfortable rooms. Many thanks, in particular, to Ethan.

10

Charles

24 août 2025

·

A séjourné 7 nuits

Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.

Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.

2

Manuli

18 oct. 2025

·

A séjourné 2 nuits

We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.

We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.

10

Jason D

29 mars 2024

·

A séjourné 4 nuits

Nice little place located in South Kensington. We had a cute studio apartment it was small but cozy. Had everything we needed including a kitchen which was so convenient!!! Staff was absolutely fabulous and went above and beyond to make our stay enjoyable

Nice little place located in South Kensington. We had a cute studio apartment it was small but cozy. Had everything we needed including a kitchen which was so convenient!!! Staff was absolutely fabulous and went above and beyond to make our stay enjoyable

8

Sharon

10 juil. 2024

·

A séjourné 4 nuits

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

2

Karl

7 oct. 2023

·

A séjourné 3 nuits

Wouldnt even change our bedding

Wouldnt even change our bedding

8

Danilo

4 avr. 2024

·

A séjourné 4 nuits

The thing I didn't like is that the first room we were given smelled like someone smoked in it. We then changed to another room, and that one was good. I liked how the front desk helped us change rooms without any problems.

The thing I didn't like is that the first room we were given smelled like someone smoked in it. We then changed to another room, and that one was good. I liked how the front desk helped us change rooms without any problems.

2

adriana

19 mars 2025

·

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement à South Kensington, près de la station de métro Gloucester Road, des musées et des parcs, avec des commerces et des restaurants à proximité. Le quartier est calme et bien desservi pour se déplacer dans Londres.

Avis de voyageur à ce sujet

10

Gokce

25 oct. 2025

·

A séjourné 4 nuits

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

10

Ching Sui

28 oct. 2024

·

A séjourné 4 nuits

The hotel is located at a quiet area and close to supermarket and underground.

The hotel is located at a quiet area and close to supermarket and underground.

8

Luis G.

8 juil. 2025

·

A séjourné 7 nuits

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

10

marina

11 avr. 2023

·

A séjourné 6 nuits

Location is excellent, 5 minute walk from a tube station,

Location is excellent, 5 minute walk from a tube station,

10

Renaissant

12 mai 2025

·

A séjourné 1 nuit

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

10

Janne

19 avr. 2024

·

A séjourné 2 nuits

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

10

Peter

5 nov. 2024

·

A séjourné 4 nuits

great area, close to everything we would need. Tube station with three lines nearby.

great area, close to everything we would need. Tube station with three lines nearby.

10

Michelle

8 juin 2025

·

A séjourné 3 nuits

The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.

The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.

8

patricia

25 nov. 2024

·

A séjourné 1 nuit

Quiet and posh neighborhood, only a block away from Imperial University.

Quiet and posh neighborhood, only a block away from Imperial University.

8

Judith

15 août 2024

·

A séjourné 5 nuits

central location in London Easy to get to places of interest

central location in London Easy to get to places of interest

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Corinne

19 juin 2026

·

A séjourné 3 nuits

Bien situé dans un quartier paisible et de toute beauté. Le mobilier est un peu désuet. La chambre était confortable. Nous avons été très bien accueillis.

Bien situé dans un quartier paisible et de toute beauté. Le mobilier est un peu désuet. La chambre était confortable. Nous avons été très bien accueillis.

8

Alain

29 mars 2026

·

A séjourné 4 nuits

Très propre. Nécessaire de cuisine parfait. Assez bien insonorisé. Sauf le canapé convertible tres usé aux accoudoirs et le matelas moyennement confortable.

Très propre. Nécessaire de cuisine parfait. Assez bien insonorisé. Sauf le canapé convertible tres usé aux accoudoirs et le matelas moyennement confortable.

10

Madeleine

31 oct. 2025

·

A séjourné 4 nuits

Hôtel bien situé dans un quartier calme. Proche de la gare et diverses commodités. Chambre spacieuse et confortable. Le personnel est sympathique. À refaire

Hôtel bien situé dans un quartier calme. Proche de la gare et diverses commodités. Chambre spacieuse et confortable. Le personnel est sympathique. À refaire

10

Jun

19 oct. 2025

·

A séjourné 1 nuit

Personnel est parfait

Personnel est parfait

8

Ricardo

25 oct. 2024

·

A séjourné 4 nuits

Chambre agréable et cuisine assez bien équipée, il manque une cafetière. Tout a été très bien, cependant la cafetière du lobby a été défectueuse une grande partie du séjour et la seule offre alternative était du café instantané.

Chambre agréable et cuisine assez bien équipée, il manque une cafetière. Tout a été très bien, cependant la cafetière du lobby a été défectueuse une grande partie du séjour et la seule offre alternative était du café instantané.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

Arrivée à partir de 15:00

Avant 11:00

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Prix pour les dates à venir

octobre 2026

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un système de sécurité et des barrières de fenêtre
Cet hébergement bénéficie d’un nettoyage par des professionnels

L'entretien de cet hébergement est confié à des professionnels.

Le petit déjeuner à emporter coûte environ 10 GBP par adulte et environ 10 GBP par enfant.
Frais pour le parking en libre-service : 35 GBP par jour
Animaux de compagnie : 15 GBP par animal et par jour
Les animaux d'assistance ne sont soumis à aucuns frais.
Frais de ménage : 25 GBP par jour pouvant varier selon la durée du séjour et la taille de l’unité d’hébergement
Lit d'appoint : 50.0 GBP par séjour

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.