Name: Royal Garden Hotel
Address: 2-24 Kensington High St, Londres, Agglomération de Londres (comté), GB
Price range: 295 $US–626 $US per night
Rating: 8.6

Ce qu'en disent des voyageurs

D'après les avis, les voyageurs soulignent la situation privilégiée du Royal Garden Hotel, juste à côté des jardins de Kensington, avec un accès facile aux transports en commun, un personnel constamment aimable et des chambres très propres, souvent rénovées, dont beaucoup offrent une vue relaxante sur le parc.

Les inconvénients récurrents incluent certaines petites chambres standard, des nuisances sonores intermittentes provenant des chambres voisines ou du bar à piano, un enregistrement et une reconnaissance VIP inégaux, ainsi que des installations de fitness et de spa limitées ou décevantes. Le petit-déjeuner est fréquemment salué, et Origin et Min Jiang reçoivent des compliments pour leur cuisine, bien que des files d'attente occasionnelles, des plats tièdes, des options alimentaires limitées ou des prix plus élevés soient mentionnés. Dans l'ensemble, l'hôtel offre un séjour raffiné en ville plutôt qu'un séjour complet dans un complexe hôtelier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont mitigées : plusieurs clients ont trouvé la salle de sport/le spa limité ou indisponible, tandis que le bar à piano est agréable mais peut être source de bruit. Un parking existe mais est exigu ou coûteux, et certains clients ont trouvé la disponibilité peu claire.

Avis de voyageur à ce sujet

10

Vanessa

14 sept. 2025

·

A séjourné 2 nuits

Good quick check in. Room clean if very small but quite adequate for our needs. We wanted this location and the parking for our car was safe. Carpark is the usual for London - tight spaces but ok once you were parked! We had a lovely quiet room overlooking Kensington Gardens.

8

graham

22 sept. 2024

·

A séjourné 5 nuits

Location is excellent. The fitness facilities are poor.

2

Hallford

10 sept. 2025

·

A séjourné 1 nuit

Power sockets didn't work, lights flickering, most machines in gym out of service. Try Premier Inn before this hotel

10

Deborah

14 avr. 2025

·

A séjourné 1 nuit

Always made welcome and very comfy beds. Lovely breakfast. And enjoy a late drink in piano bar

10

Lori

17 mai 2025

·

A séjourné 6 nuits

The hotel didn’t have an area to grab a drink and relax. The piano bar should be open every day even if there’s no live music. The staff were wonderful! Very knowledgeable and extremely helpful. Centrally located so walkable to many areas and restaurants.

4

Susan

21 déc. 2024

·

A séjourné 1 nuit

DISAPPOINTING. I’ve been staying at this hotel for over 20 years and it’s normally excellent. Sadly on this occasion it was not. Extremely loud music lots of bass pounding from the room below (piano bar) until 01:00 meant I could not sleep. We should have been informed about this at check-in. This room was NOT worth over £300

6

Elizabeth

10 oct. 2025

·

A séjourné 6 nuits

Surprised there was no gym or spa for a 5 star hotel. Soundproofing also wasn’t great.

10

Sarith

7 févr. 2025

·

A séjourné 3 nuits

An excellent few days at the Royal Garden. Great VIP benefits with room upgrade and food discount and liked the Piano Bar. Unfortunately the spa was closed on the day I wanted to use it, but otherwise, courteous and helpful staff in a good hotel.

6

Christina

15 avr. 2024

·

A séjourné 1 nuit

The property and rooms are spacious and clean - I had a queen deluxe room and it was very big with lots of mirrors and good lighting. No coffee maker in the room - we stayed at this hotel last year and had one with teas, hot chocolate, coffee and biscuits. Not sure why this room didn't have it. Check in was slow because the hotel had system maintenance or something. Their systems were down. It was slower to check in, but the porter was great and brought our bags up for us which was nice. Parking is onsite and convenient. However, getting into the parking garage is VERY tight. if you're in SUV or a larger car, good luck. The ramp to the underground parking feels like 5 mins to drive down it goes so low. Park at your own risk. It's also very expensive for onsite parking, £45/night. The area is perfectly situated on Kensington High Street and you have access to the tube and amazing restaurants within minutes. We always stay in this area at the end of our England trips every year. Overall, will continue to stay here, but may also explore somewhere that has parking included in the pricing.

10

habiba

24 oct. 2025

·

A séjourné 1 nuit

The trip was great but i am disapointed by the parking. When u booked it says parking available , when i arrived the hotel doesn't have the parking so i had to find parking. It should nit advirtised as parking available .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est fréquemment saluée, de nombreux clients décrivant les chambres et les salles de bains comme impeccables et bien entretenues. Des plaintes isolées incluent un problème sérieux de parasites et des oublis occasionnels de maintenance.

Avis de voyageur à ce sujet

10

Tara

19 sept. 2025

·

A séjourné 4 nuits

Room and bed were very comfortable, great size desk for working in front of a big window, room fridge and daily (glass) bottled water, and the bathroom was modern, with incredible shower pressure, and sparkling clean!

10

Andrew

16 nov. 2025

·

A séjourné 2 nuits

Wonderfully polite, polished reception staff. Courteous and helpful. Rooms are spotlessly clean with comfortable amenities. Lovely views.

10

Ryan

2 juil. 2025

·

A séjourné 1 nuit

Very impressed with the cleanliness of the room, couldn’t find a spot of dust anywhere. The service from the staff was excellent, they very friendly and happy to help. We will definitely be staying here again.

10

andrea

1 juil. 2025

·

A séjourné 4 nuits

Excellent pristine hotel right next to Hyde Park and Kensington Palace. Room was immaculate and spacious. Everything was perfect

10

Kari

12 déc. 2025

·

A séjourné 3 nuits

I had a great stay at Royal Garden Hotel! A convenient and wonderful location. The room was spotless and clean, which is my number one concern in a hotel. One of the hotel porters was one of the friendliest people I have met, and he made my stay feel warm and welcoming. I did not try the restaurants, nor breakfast, due to food intolerance as it sometimes can feel like a hassle. I didn’t find any information online about breakfast options for people with food intolerance. But Joe & Juice almost next door has gluten free options. I would definitely stay here again.

10

Ian

4 avr. 2024

·

A séjourné 1 nuit

We had a very pleasant stay at the Royal Garden Hotel. Modern and luxurious with helpful staff. Our room overlooked Kensington Gardens and we enjoyed the proximity to the park. Lots of options for food and close to the tube.

4

Dr. Azita

8 oct. 2024

·

A séjourné 7 nuits

I have bed bugs bites on my thighs and back and I'm in terrible shape. The hotel only changedy sheets!!!! 5 stars! Change mattress,not sheets! Must refund my stay didn't bother themselves one bit. Breakfast was horrible, loud, classless, boring, poor quality

10

Gulayaz

22 févr. 2025

·

A séjourné 2 nuits

Very clean and friendly staff. Really enjoyed my stay and found the who experience brilliant

10

Christopher

16 févr. 2025

·

A séjourné 1 nuit

Very clean, welcoming staff. Nice rooms. Would highly recommend. Fantastic choice for breakfast,

10

DAVID

10 août 2025

·

A séjourné 1 nuit

Warm and comfortable and clean.

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Chambres

Les chambres sont modernes et confortables avec une vue sur le parc remarquable, mais les catégories standard ou classiques peuvent être très petites. Certains clients ont noté des bruits, des matelas fermes et de légers problèmes d'entretien ou de climatisation.

Avis de voyageur à ce sujet

10

Fatima

24 sept. 2025

·

A séjourné 2 nuits

loved the refurbished rooms

8

Todd

2 sept. 2025

·

A séjourné 3 nuits

Air conditioning system made vibrating noise intermittently and shower did not drain properly. Other than that, it was a lovely stay.

10

Vanessa

14 sept. 2025

·

A séjourné 2 nuits

Good quick check in. Room clean if very small but quite adequate for our needs. We wanted this location and the parking for our car was safe. Carpark is the usual for London - tight spaces but ok once you were parked! We had a lovely quiet room overlooking Kensington Gardens.

6

Kellan

29 janv. 2025

·

A séjourné 4 nuits

Recently renovated hotel. Kind and attentive staff. Great toiletries by Penhaligon’s. The beds very hard/not comfortable and the pillows thin and not supportive. Because they put two mattresses together to form the kings, and with no mattress topper, you feel the hard line down the middle of two edges put together. If you want a good sleep don’t look for it here. The hotel needs to replace all mattresses and pillows with more plush quality.

8

Michael

8 oct. 2025

·

A séjourné 2 nuits

Very nice staff. Nice area. The classic rooms are tiny.

10

Richard

25 août 2024

·

A séjourné 2 nuits

Really good as always, room quite small though 😫

10

Shane

30 août 2025

·

A séjourné 3 nuits

Great hotel in an amazing location, right next to Kensington Palace and Kensington Gardens. Also walking distance from Kensington High Street tube. Rooms were recently refurbished and laid out very nicely, extremely comfortable and great amenities. Would definitely recommend this hotel and would stay here again.

8

Henny

15 juin 2025

·

A séjourné 2 nuits

The standard classic room did not allow enough space between the bed and the wall, making it difficult to walk around. Also, the walls are thin and need soundproofing. But the service was excellent and the people lovely.

10

Renata

26 sept. 2025

·

A séjourné 1 nuit

Great location and large room

8

Roxanne

28 mai 2025

·

A séjourné 6 nuits

Great staff and very spacious room. Hotel was in a prime location. Sound proofing wasn’t great so the guests in the neighboring rooms kept me up most nights.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, professionnel et accommodant, avec des surclassements et des attentions particulières signalés. Cependant, l'enregistrement peut être lent ou incohérent, et certains clients ont fait état d'interactions abruptes ou de non-respect des avantages VIP.

Avis de voyageur à ce sujet

10

Nick

14 nov. 2025

·

A séjourné 3 nuits

Excellent hotel, this is my go to hotel when I visit London now. Very friendly staff, beautiful hotel, excellent location. Park next door, underground two blocks away, loads of food and coffee etc around. Last week when I stayed I booked the hotel last minute for 4 nights, I had an issue with my booking when I arrived late at night, and Alana or whoever was the front desk when I arrived late (I may have her name wrong), but she went above and beyond to fix my room booking and make sure I was comfortable and happy with my stay. That kind of service goes a long way, especially after traveling from California and being tired from travels. I'll be back.

6

Susan

23 nov. 2025

·

A séjourné 2 nuits

Poor check in could not understand a word the receptionist said. Not sure why I had to pay a £100. Deposit something about bathroom?

8

Miyuki

22 juin 2025

·

A séjourné 6 nuits

What’s great about this hotel is definitely its location. Kensington Park is right next door, and having Whole Foods and M&S nearby is very convenient. The building itself isn’t modern or new, but the rooms are clean and well maintained. The housekeeping team does an excellent job — big applause to them! However, the front desk service did not meet five-star standards. The staff were expressionless, and we never saw a smile during our stay. Upon arrival, they couldn’t find my reservation by name, and I had to provide the booking number. I had booked two separate rooms for myself and a friend, and requested that they be on the same floor, but this wasn’t initially arranged. After we pointed it out, they managed to move my room to the same floor, which we appreciated. Both restaurants offered an appealing menu, and the Kensington Garden view from Min Jiang was simply superb. At checkout, we weren’t given receipts automatically and had to ask for them. It turned out the car hire fee was incorrect, and without the receipt, we wouldn’t have caught the mistake. It was puzzling that the receptionist didn’t provide the receipt in the first place.

10

Diana

13 juil. 2024

·

A séjourné 1 nuit

The reception and concierge representatives went above and beyond! They were absolutely amazing!!!!

2

Alex

11 juil. 2025

·

A séjourné 5 nuits

This was by far the most disappointing stay I’ve experienced at an Expedia VIP hotel. The 5-star rating of this property is highly questionable. The issues began from the moment I arrived. There was no porter at the entrance to assist with luggage from the taxi. Upon departure, although a doorman was present and did help with my bags, his behaviour was far from the standard expected at a 5-star hotel. He made inappropriate comments about international guests’ (ladies from GCC) poor English and condescendingly tried to correct them in a rather snobbish manner. The so-called “VIP experience” quickly deteriorated upon entering the room. Despite being an Expedia Gold guest, no upgrade was offered. The assigned room had no view - just a rooftop of a technical building. I had requested a quiet room 2 months in advance, yet I was placed next to a bar with live music. When I approached reception to find a solution, a rather impolite staff member told me to wait until midnight when the concert would end. Only after speaking with the duty manager and Expedia support did a new room “miraculously” become available despite the hotel initially claiming to be fully booked. The new room was extremely small - even smaller than many 4-star hotels I’ve stayed in across London. It lacked basic amenities such as a coffee machine and the bathroom was noticeably dated. Overall, a truly disappointing experience that fell well short of the luxury and service one expects from a 5-star property.

10

Aaron

4 juil. 2025

·

A séjourné 1 nuit

Amazing from the second we walked in! The staff were really friendly and attentive. The room was very elegant but stylish, with an incredibly comfortable bed (the pillows could be a bit more pluffy, but I’ll let them off). But the real thing that made the stay was the service. A phone call from the front desk after being in the room for 30 minutes making sure we settled in ok, turndown service in the evening so when we go back in after seeing a show the bed was ready for sleep with the curtains drawn and water bottles placed on the nightstands. These details made my partner and I feel really looked after and we would without a doubt stay again!

10

Amy

31 mai 2025

·

A séjourné 4 nuits

Excellent service from the minute we checked in to the moment we checked out. They treated us like royalty!!

10

Ray

6 oct. 2024

·

A séjourné 2 nuits

Amazing service and staff. Was allowed to do early check in upon trying to put our luggage on hold, which was fantastic. Concierge helped schedule airport transport as well. Breakfast was great too! But the location was the cherry on top. Will return and recommend.

10

Michael

6 mai 2025

·

A séjourné 5 nuits

The breakfast buffet was truly over the top. It has everything you could want in an English breakfast. The staff was very helpful and attentive. Particularly, Monte the porter was very helpful.

6

Laurence

27 juin 2024

·

A séjourné 2 nuits

check in was terrible, very very long difficult to get cab or ubers around the hotel

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Emplacement

Excellent emplacement à Kensington, juste à côté des jardins, à proximité de la Royal Albert Hall, des boutiques et des liaisons de métro/bus. Certains clients ont noté que l'endroit semble plus éloigné des principaux sites touristiques.

Avis de voyageur à ce sujet

10

DENISE

15 juil. 2025

·

A séjourné 2 nuits

Next to Hyde Park, Royal Albert Hall and Kensington Palace, easily walkable to Harrods. Spotless, great staff, bus stop outside, big comfy bed. Ticked my boxes

10

Vanessa

14 sept. 2025

·

A séjourné 2 nuits

Good quick check in. Room clean if very small but quite adequate for our needs. We wanted this location and the parking for our car was safe. Carpark is the usual for London - tight spaces but ok once you were parked! We had a lovely quiet room overlooking Kensington Gardens.

8

Gordon

1 déc. 2025

·

A séjourné 4 nuits

Stayed before - great park side location and close to tube andbuses

10

Lori Ann

12 oct. 2024

·

A séjourné 7 nuits

The location was great - nice neighborhood with lots of shops and restaurants and close to the underground station.

10

CW

4 sept. 2024

·

A séjourné 3 nuits

Great hotel at a convenient location, right on High Street Kensington with tons of dining options and supermarkets nearby. Tube station within walking distance. Great location next to the park. Beautiful in the summer.

8

Aimee

8 sept. 2025

·

A séjourné 3 nuits

Amazing location, right outside of Hyde park and next to Kensington palace

10

Shane

30 août 2025

·

A séjourné 3 nuits

Great hotel in an amazing location, right next to Kensington Palace and Kensington Gardens. Also walking distance from Kensington High Street tube. Rooms were recently refurbished and laid out very nicely, extremely comfortable and great amenities. Would definitely recommend this hotel and would stay here again.

10

Cina

14 sept. 2025

·

A séjourné 3 nuits

The property was wonderful. Great location, easy to get around

10

Karl

23 avr. 2025

·

A séjourné 3 nuits

Great hotel in the heart of Kensington. Loved the access to Kensington Gardens and Hyde Park. The fact that it’s close to Royal Albert Hall is also a really nice bonus. All in all, this is a great place to stay.

10

Tonya

29 avr. 2025

·

A séjourné 4 nuits

Located right on Hyde Park and near tons of transportation, the hotel is in a great location. Staff was helpful. The king-sized bed was comfortable, property is clean and well-maintained.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est un point fort, avec une grande variété et une bonne qualité ; les restaurants sur place, en particulier Min Jiang et Origin, sont souvent loués. Certains clients ont mentionné des files d'attente, des plats tièdes, des options limitées ou des prix élevés.

Avis de voyageur à ce sujet

10

Paula

25 juil. 2025

·

A séjourné 3 nuits

Staff is amazing, breakfast is an experience catered to all types of different tastes, the room is very clean and comfortable. They have amazing restaurants inside the hotel for those days you don’t want to get out. Recommend this hotel for all types of travels: family, business, romantic. Close to a lot of popular brand stores and easy to move around from this location . They are surprisingly pleasant and welcoming.

10

Amanda

4 oct. 2025

·

A séjourné 1 nuit

Perfect location next to Kensington Palace with bus stop and tube station but just a short walk away. Restaurant Origin was excellent.

8

Bernard

3 oct. 2024

·

A séjourné 4 nuits

Overall a very good stay , didn’t like the breakfast lineup though as it was slow & inconvenient .

10

Kelly

7 juil. 2025

·

A séjourné 5 nuits

Great stay! Wonderful breakfast buffet, too!

10

Joanne

7 juin 2025

·

A séjourné 2 nuits

Lovely hotel, friendly service, amazing views from the rooms and the Chinese restaurant was the best in London - 5*

8

John

6 mai 2024

·

A séjourné 3 nuits

A few things were annoying-shampoo & conditioner bottles were impossible to open on 2 mornings. I finally succeeded by immersing them in a cup of boiling water! And paying £4 for a bowl of porridge with blueberries is impossible to understand when the other cereals are included in the breakfast menu!

10

Michael

6 mai 2025

·

A séjourné 5 nuits

The breakfast buffet was truly over the top. It has everything you could want in an English breakfast. The staff was very helpful and attentive. Particularly, Monte the porter was very helpful.

10

Alp

11 oct. 2024

·

A séjourné 3 nuits

Beautiful hotel with large, very comfortable in an amazing location, right next to Kensington Park. The breakfast buffet is nothing special, and very busy.

10

Lisa

6 juin 2025

·

A séjourné 3 nuits

Excellent breakfast

10

K S

17 févr. 2024

·

A séjourné 2 nuits

Upgraded upon checking-in to a newly renovated room. Consequently, in excellent condition with outstanding views over the park to the city. We dined in both Origin and Min Jiang, both a wonderful experience. We've used Min Jiang many times before and it is always good. First time in Origin but will not be the last. Presentation of food very good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	235 $US
février	218 $US
mars	271 $US
avril	253 $US
mai	279 $US
juin	382 $US
juillet	371 $US
août	336 $US
septembre	347 $US
octobre	325 $US
novembre	334 $US
décembre	366 $US

di	lu	ma	me	je	ve	sa
1 $303	2 $323	3 $312	4 $382	5 $320	6 $329	7 $332
8 $312	9 $330	10 $307	11 $400	12 $343	13 $330	14 $312
15 $330	16 $312	17 $295	18 $323	19 $312	20 $306	21 $306
22 $312	23 $312	24 $394	25 $488	26 $626	27 $443	28 $530
29 $312	30 $382

Royal Garden Hotel

Prix pour Royal Garden Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Luxe

Studio Deluxe

Chambre Deluxe avec lits jumeaux

Chambre Double Deluxe

Royal Deluxe Double

Royal Garden Deluxe

Garden Deluxe

Garden Twin

Royal Deluxe Studio, High Floor

Chambre Double Royale

Suite Luxe

Classic Double

Avis des voyageurs sur Royal Garden Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $365	21 $338	22 $336	23 $305	24 $298
25 $299	26 $298	27 $298	28 $350	29 $304	30 $304	31 $314