Name: Gem Fitzrovia Hotel
Address: 20-28 Bolsover Street, Londres, Angleterre, GB
Price range: 137 $US–750 $US per night
Rating: 8.35

Ce qu'en disent des voyageurs

L'hôtel Gem Fitzrovia est souvent salué pour son emplacement calme et central à Fitzrovia, proche des stations de métro, son personnel accueillant et ses chambres très propres. Les commentaires mentionnent régulièrement la taille compacte des chambres, les matelas fermes et le bruit occasionnel dans certaines zones.

Le petit-déjeuner est largement apprécié pour sa qualité et sa variété, bien que certains l'aient trouvé cher ou aient rencontré des confusions concernant les inclusions et le service aux heures de pointe. Les équipements sont simples, avec une salle à manger et un bar agréables ; les avis signalent des pannes d'ascenseur occasionnelles, un service de bar tardif limité, des escaliers à l'entrée et des problèmes de climatisation sporadiques. Dans l'ensemble, il convient aux voyageurs recherchant un point de chute calme, bien entretenu et offrant un accès facile aux transports en commun.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont fonctionnels, centrés sur la salle à manger et le bar, avec des touches pratiques telles que le stockage des bagages et un service d'étage occasionnel. Les clients ont signalé des pannes d'ascenseur intermittentes, un service de bar tardif limité, des escaliers à l'entrée qui influent sur l'accès et des problèmes de climatisation sporadiques.

Avis de voyageur à ce sujet

10

Bryan

28 juil. 2025

·

A séjourné 7 nuits

This was an amazing place to stay. The best part was the breakfast in the morning that was included. The staff that served breakfast were amazing. There are some stairs to get into the hotel, but after that it was accessible. Great location close to some good shopping areas. Would recommend this as a quiet location and home base while in London.

10

Carolyn

9 mai 2025

·

A séjourné 1 nuit

Flew in to London and got the express to painting then easy Tube to Great Portland Street. Hotel was a short walk. We took advantage of service to leave baggage on site before our check in time so we could wander and get lunch. Back for an early noon check in and some catch up sleep. Walked around Regents Park and up to Camden for a lovely dinner and stroll along the canal. Today we will again use the hotel to hold luggage after check out until we are ready to head back to the train station. Staff have been incredibly helpful and cheery.

10

Michael

8 juil. 2025

·

A séjourné 3 nuits

Very friendly staff. Quiet location. Nice amenities. Ordered room service after a long travel day and was delicious.

8

Jan

20 janv. 2025

·

A séjourné 2 nuits

The bedroom and bathroom were immaculate. We had one issue with the air conditioning unit in our room being clogged with dust. We reported it the next morning and were moved to another room.

8

Tisa

22 août 2025

·

A séjourné 2 nuits

My first room had poorly working air conditioning. My first night was very hot and not good for sleeping. Once they moved me to a different room, it was great! Nice breakfast and overall very nice hotel.

4

Stuart

27 oct. 2024

·

A séjourné 1 nuit

Disappointed that bar shut at around 12, whilst it should have been 24 hours! Also just one person covering the whole hotel overnight is not ideal, so no bar open no room service! Appreciate that sickness etc can happen however should be some contingency there! But otherwise a pleasant stay and good location. I stayed on the 26th of October 2024 - The employee who worked overnight that day deserves a medal and could you please apologise to him as took out my frustration on him for bar not being open, if that issue can be resolved will stay again, many thanks Stuart

8

Pierre

18 avr. 2025

·

A séjourné 3 nuits

We had a pleasant stay at this hotel. The beds were comfortable, the room clean, and the breakfast good. The only notable issues were the elevators (one of the two was frequently stopped).

8

Samantha

3 avr. 2025

·

A séjourné 1 nuit

Lovely property but could hear a lot of noise outside overnight. Beds are also quite hard. We unfortunately coilsnt get the aircon remote.to turn on in our room so it was quite warm.

8

Benjamin

5 août 2025

·

A séjourné 7 nuits

Cleanliness is top notch Wish they didn’t make distinction between continental and “hot “ breakfast ( which costs an additional 5 pounds per person ) Not sure how safe is area is - though we came home real late twice after watching West End shows without incident - bars still open close to midnight so you never know No refrigerator in the room though they offered to put one - not sure how they’re going to fit it in such a small room

10

Christina

29 oct. 2025

·

A séjourné 4 nuits

The breakfast was buffet, but fancy with full service coffee or tea, white linens, & beautiful dining room. All the food was fresh & delicious. The room was very beautiful, clean, & functional. The front desk & bar service was so friendly & amazing. Highly recommend this hotel for your stay.

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Propreté

La propreté est fréquemment saluée, de nombreux clients décrivant les chambres et les salles de bains comme impeccables. Quelques clients ont signalé des problèmes à leur arrivée (par exemple, du linge taché ou des nuisibles), mais ces cas semblent isolés.

Avis de voyageur à ce sujet

10

Louise

28 nov. 2025

·

A séjourné 2 nuits

Beautiful hotel - central location, room was spotless and cozy, staff couldn't have been nicer. Highly recommend.

10

George

12 nov. 2025

·

A séjourné 1 nuit

Had a great stay at this hotel. Staff were eager to make sure we had a comfortable stay. The rooms were spotless and extremely comfortable. Will definitely stay here again!

4

Elisha

18 sept. 2023

·

A séjourné 1 nuit

Bed hadn’t been turned over and had stains and hair inside the sheets and on the sheets!

10

Stine

4 juin 2024

·

A séjourné 2 nuits

Room was small as expected in London but very clean and quiet and we slept like babies. Very nice breakfast buffet, with the sweetest staff. Location brilliant for stations and city walks. We will be back.

10

Peter

25 nov. 2024

·

A séjourné 3 nuits

Really nice quaint hotel. Very clean, and while it has a classic look overall, is fairly modern and fresh. Stayed there twice now for business and both times were great. Very quiet hotel and really get some great sleep.

4

Ka Wing Eric

27 janv. 2025

·

A séjourné 2 nuits

Got bitten in the legs by flees or bed bugs. Everything else was fine.

10

Norma

5 sept. 2025

·

A séjourné 1 nuit

Well located for the theatre and situated in a quiet and well maintained area. The staff were very welcoming and efficient both on the reception area and in the restaurant for breakfast. There was a good choice selection for breakfast and the standard of service shown by the staff was excellent. The superior double bedroom was a good size, clean, comfortable and well laid out, the shower was powerful and well maintained. The complimentary accessories were good. I would certainly recommend this hotel and have already booked again for a few months time.

10

nicola

11 août 2025

·

A séjourné 3 nuits

The room was large and was very clean and the beds were comfortable, our bathroom was large with a bath, shower, shampoo, conditioner. shower gel, body lotion an soap. The staff were very friendly and helpful and they sorted out an air-con issue straight away. We had continental breakfast that was very good quality. We walked to most places but the tube was 5 minutes away if we needed to go a bit further. Fab hotel with very good staff

2

Vahan

26 sept. 2023

·

A séjourné 1 nuit

We had prepaid for this hotel for one night. When we arrived it took some time for someone to show up to check us in. when we went up to the room there were empty water and beer bottles on the floor in front of our door. the door was slightly open. the restroom was filthy. So we went down and said we are not staying. the manager was very very rude and refused to refund. There was no way we were going to stay in such a filthy and badly run hotel. If that is not enough we are still waiting for a full refund from Expedia. Anyone thinking of booking this hotel PLEASE DON'T. I have travelled all around the world for over 40 years and never had such a horrible experience. Don't be fooled by the photos online.

10

Stephen

17 août 2025

·

A séjourné 2 nuits

I selected this hotel via Expedia for a two day Theatre Break for my wife and I. It is in a quiet location on Bolsover Street, just a few minutes walk to Portland Street or Warren Street Tube Station. Which was ideal because within 4 stops on the Northern Line we were able to get into the heart of the West End. The hotel is also a short taxi ride away from Euston Main Railway Station. There is a Tesco Express convenience store just opposite Portland Street station, and a few places to eat if you wanted to stay local. The hotel was spotlessly clean, the hotel staff were great, and a very efficient lift in the centre of the lobby. We booked an Executive Twin Room which we were very happy with even though it was closer to the lift system than we would have liked. But it didn't interfere with our sleep one bit. The beds were very comfortable and the bathroom was immaculate with a very nice shower, and twin wash basins. Storage for clothing etc was excellent, TV, Tea and Coffee making facilities and an iron plus ironing board in the cupboard. We only used the restaurant for breakfast because we ate out for lunch and evening meals. The breakfast staff were busy, friendly and nothing was too much trouble. There was plenty of options at the breakfast, and we had no complaints. You must go and see Stranger Things - First Shadow at the Phoenix Theatre...Outstanding.

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Chambres

Les chambres vont du compact au spacieux, et beaucoup soulignent des lits très fermes. Certaines chambres sont calmes, mais les chambres au sous-sol ou près des ascenseurs peuvent être bruyantes, et il existe des préoccupations occasionnelles concernant les performances de la climatisation ; les mini-réfrigérateurs sont souvent absents.

Avis de voyageur à ce sujet

10

Richard

27 mars 2025

·

A séjourné 1 nuit

Good location, nice big room.

8

Bonnie

20 juin 2025

·

A séjourné 1 nuit

The hotel was nice and my room was a good size and very clean. The woman on the front desk when I checked in was so disinterested, barely even looked up at me. I didn’t like that when I came back after the theatre I had to buzz the intercom to get back in. There was no mini fridge in the room which was disappointing but the bed was comfy and I got a good nights sleep

8

Lisa

27 juin 2025

·

A séjourné 3 nuits

Excellent service, great breakfast but room was incredibly small!

6

Duncan

22 déc. 2024

·

A séjourné 1 nuit

Chose the hotel because of it’s location and price due to an offer. Felt the hotel was a little tired and our room was on the lower ground floor which interestingly meant we heard the tube going by.

8

Lukas

13 août 2025

·

A séjourné 1 nuit

Our Room (406) was right next to the elevator, which made it very noisy.

10

Leandro

24 févr. 2025

·

A séjourné 2 nuits

The room was spacious and comfortable. The room is also quiet, no street noise. The location is perfect, close to public transportation and it is also easy to reach a number o interesting places on foot. I would definitely recommend it!

6

Angela

17 mars 2025

·

A séjourné 1 nuit

Smooth checkin. Room was OK, small and compact but we only need the room for a night. Beds were very hard. Bathroom huge by comparison. Medicore tea tray.

8

Adam

26 juin 2025

·

A séjourné 1 nuit

A very nice hotel in a great part of the city with easy, walkable access into the busier parts. One downside (for me anyway) - the beds were very firm!!

8

Samantha

3 avr. 2025

·

A séjourné 1 nuit

Lovely property but could hear a lot of noise outside overnight. Beds are also quite hard. We unfortunately coilsnt get the aircon remote.to turn on in our room so it was quite warm.

8

Deborah c

13 sept. 2025

·

A séjourné 4 nuits

Rooms are a little small but well appointed. Shower was drenching (good), bed was good and the air con was easy to use! Street/ area was small and quieter with a few restaurants and amenities

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Service

Le service est largement décrit comme aimable, accueillant et serviable au niveau de la réception et de l'équipe du petit-déjeuner. Une minorité a signalé des lacunes ou des confusions, telles qu'un enregistrement lent ou peu aimable, des malentendus concernant les réservations ou le petit-déjeuner, ou des réponses incohérentes.

Avis de voyageur à ce sujet

10

Dorothy

15 juil. 2024

·

A séjourné 1 nuit

Great hotel, great location, and friendly/helpful staff

4

Kirsty

1 févr. 2023

·

A séjourné 1 nuit

On check in, the young lady at reception came across as quite rude, didn't make eye contact and hardly spoke. I asked a couple of questions and got very blunt responses. There isn't enough signage around the building to direct people to rooms or the restaurant. Room was clean and fine. On checking out, two young staff just stood talking to each other and didn't acknowledge me waiting, in the end I just left the card on the desk and left. Both staff saw me do this, one shouted to me to ask my room number, i gave this and then he walked off with my room key and didn't respond. I have a need for your service throughout the year and based on my experience with staff here, I will not be staying again.

2

Kristen

13 mars 2023

·

A séjourné 2 nuits

I booked this hotel as it was located in the newly popular area of Fitzrovia and near to an apartment I had been sharing with friends. As I had plans during my stay, I had very low expectations and needs for this trip that sadly were not met at all. The only things I was looking for a comfortable place to stay and one that was safe. From the check in I should have known better, as the staff was unfamiliar with the process and seemed confused..possibly they were being trained but were given no guidance. As for comfort, the bed was nice and room well appointed-I especially liked the kettle and coffee/tea set up in the room. Unfortunately the temperature controls do not work and the room was set at 78*F the entire time making it very uncomfortable to sleep. The biggest issue was that the housekeeper left my door propped open after cleaning it. Making me fearful as I was a solo traveler. The management only asked if I was sure that happened as the hskp staff "remembered closing the door". Especially terrifying as they said my rm. number several times out loud. When asking for a late check out to compensate I was met with a mini argument. Very disappointed about this, would definitely not recommend as they do not take safety in the hotel serious.

6

Debbie

18 mai 2025

·

A séjourné 1 nuit

The reception staff weren't overly friendly, although the hotel was clean, it was soulless, breakfast was average, certainly didn't reflect the amount paid

10

Derek

6 juil. 2024

·

A séjourné 5 nuits

Great hotel and if I'm back in London again I'd stay here easily. Not much more than a 5 min walk from the underground at warren street and from there well London is at your calling. Not that we needed much help or assistance but on the odd occasion we did the staff were very helpful and friendly. I've stayed in quite a few hotels over the years some good and some shall we not much more than a bed for the night but the Fitzrovia Hotel falling into the top tier bracket easily.

10

Josef

16 juin 2025

·

A séjourné 3 nuits

Amazing staff and service!

10

Cynthia

21 mars 2025

·

A séjourné 2 nuits

My daughter recommended this hotel after visiting with her family. We decided to book here too and were not disappointed. The location was perfect! Close to the train station and to major areas of London. The staff were outstanding and very welcoming. We had the breakfast and the food was delicious and fresh. Would stay here again without hesitation.

10

Iain

21 avr. 2025

·

A séjourné 1 nuit

Excellent. From the lovely doorman & check in lady to the bar & breakfast service staff, so friendly and efficient. Definitely a Gem of a hotel, First Class

10

Suzanne

24 janv. 2025

·

A séjourné 2 nuits

Wonderful, attentive staff. Great location near many quality restaurants, and near the tube as well.

4

Anthony

13 juil. 2025

·

A séjourné 1 nuit

The hotel’s area was not too bad. The hotel felt like a hostel and didn’t give its online impression. The worst was when my partner was coming into the hotel, the bartender says to him, “what do you want” in a very tone. The interaction was not pleasant. Thankfully we only stayed one night and moved on to much nicer hotel. I would never think to stay there again.

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Emplacement

Quartier calme et central de Fitzrovia avec un accès facile à pied à Oxford Circus, Regent’s Park et à de nombreuses stations de métro. Pratique pour les théâtres, les commerces et les principales liaisons ferroviaires.

Avis de voyageur à ce sujet

10

Martin

5 nov. 2023

·

A séjourné 2 nuits

Great location for London theatres

10

Neil

5 sept. 2025

·

A séjourné 1 nuit

Lovely hotel and very friendly and helpful staff. Breakfast good also. Conveniently situated. Short walk to Baker St tube.

10

Karin

12 août 2024

·

A séjourné 5 nuits

The property was great. Room was excellent size, beds were comfortable. Like a 2 block walk to the underground station. Area was nice, safe and quiet. Went to several restaurants in the area and all were amazing. Close to other amenities as well like a quick shop to get other essentials if needed. We wanted to be near but not IN the hype of some other areas. It was a beautiful and a great value for its location.

10

Tracy

16 févr. 2025

·

A séjourné 1 nuit

Literally 5 mi walk from Great Portland st tube, and 10 mins from Oxford Circus, really good location, plenty food putlets if you dont want to eat in hotel. Comfortable beds, well stocked bathroom, really good location for London sights.

10

Helga Lotta

4 sept. 2025

·

A séjourné 3 nuits

A very nice hotel with good, central location. Many restaurants, pubs and shops in the neighbourhood and yet a calm area. Approx. 10-15 min walk to Regents Park respectively Oxford Street. Friendly and helpfull staff.

10

Irvin

18 août 2025

·

A séjourné 1 nuit

Lovely quiet classy hotel in a convenient location.

8

John

22 juin 2025

·

A séjourné 2 nuits

Great location. Really handy for getting to sightseeing areas, Wembley and train stations.

10

Afshin

27 mai 2025

·

A séjourné 3 nuits

I took my daughter to London to do some shopping, this hotel is only five minutes walk from Oxford Street, there are plenty restaurants nearby. The hotel is easy to get to from Kings Cross Station, we caught the bus to the hotel but on the way back we walked to the station, it only took 20 minutes. The room was is very clean, comfortable beds, great bathroom with shower, iron and iron board in the room but no fridge, we never use the drinks provided in hotel fridges but buy our onw and keep them chilled in the fridge, we just lived without it, very quiet street even though it's so close to Oxford Circus. Staff are friendly and helpful, free continental breakfast included but you have to pay extra for full English Breakfast. Free cancellation was also included which was nice as most other hotels you have to pay extra to include free cancellation. We go to London for sort breaks regularly and would stay in this hotel again.

10

Fiona

4 janv. 2024

·

A séjourné 1 nuit

Good location to Regent Street, Carnaby street. Staff friendly and helpful. Hotel clean and rooms are nice with a very nice clean bathroom

10

Stephen

17 août 2025

·

A séjourné 2 nuits

I selected this hotel via Expedia for a two day Theatre Break for my wife and I. It is in a quiet location on Bolsover Street, just a few minutes walk to Portland Street or Warren Street Tube Station. Which was ideal because within 4 stops on the Northern Line we were able to get into the heart of the West End. The hotel is also a short taxi ride away from Euston Main Railway Station. There is a Tesco Express convenience store just opposite Portland Street station, and a few places to eat if you wanted to stay local. The hotel was spotlessly clean, the hotel staff were great, and a very efficient lift in the centre of the lobby. We booked an Executive Twin Room which we were very happy with even though it was closer to the lift system than we would have liked. But it didn't interfere with our sleep one bit. The beds were very comfortable and the bathroom was immaculate with a very nice shower, and twin wash basins. Storage for clothing etc was excellent, TV, Tea and Coffee making facilities and an iron plus ironing board in the cupboard. We only used the restaurant for breakfast because we ate out for lunch and evening meals. The breakfast staff were busy, friendly and nothing was too much trouble. There was plenty of options at the breakfast, and we had no complaints. You must go and see Stranger Things - First Shadow at the Phoenix Theatre...Outstanding.

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Repas

Le petit-déjeuner est souvent salué pour sa qualité, sa variété et son personnel attentionné. Certains clients ont trouvé l'option cuisinée chère ou peu chaude, et quelques-uns ont rencontré des confusions concernant les inclusions.

Avis de voyageur à ce sujet

10

Bev

8 août 2025

·

A séjourné 1 nuit

We had breakfast lots of variety but all cooked peices of breakfast they want very warm

8

Peter

24 août 2025

·

A séjourné 2 nuits

Liked the location and that it was close to Oxford Circus and Regent's Park etc but just far enough away to be out of the main crowded streets. I can't think of any major dislikes at all but I guess the only thing was the price of the full breakfast. It was expensive for what you got, in terms of the cooked elements. It would have been a bit better if there was a choice of eggs, rather than just scrambled, no black pudding and no sausage when I got there about 9:30. Half and hour before the advertised last servings. Staff and rest of was fine though.

8

gerard

6 janv. 2025

·

A séjourné 3 nuits

Great location and nice rooms Breakfast was excellent and staff very attentive

10

Cynthia

21 mars 2025

·

A séjourné 2 nuits

My daughter recommended this hotel after visiting with her family. We decided to book here too and were not disappointed. The location was perfect! Close to the train station and to major areas of London. The staff were outstanding and very welcoming. We had the breakfast and the food was delicious and fresh. Would stay here again without hesitation.

10

Kealy

7 avr. 2025

·

A séjourné 1 nuit

Excellent location, real food at breakfast in a calm and friendly environment. Very attentive staff. Large bathrooms, clean rooms with comfortable beds.

8

Roxanne

17 mars 2025

·

A séjourné 2 nuits

Great location, great breakfast, reasonable price, lovely staff, especially the restaurant staff

10

Tracy

18 juin 2025

·

A séjourné 1 nuit

Wonderful hotel, a few teething problems at check in , but amazing value for money, great location for theatres. More than well stocked in the bathroom toiletries etc, plenty of tea, coffee and milk and the cleanest hotel kettle I’ve ever seen …… it’s rare to find one not full of limescale, so thank you, this matters to me. High class bed linen, very comfortable bed, spotlessly clean room. Huge choice at breakfast of hot and cold food and wonderful attentive staff. Thank you, we will definitely come back

10

Michelle

1 août 2025

·

A séjourné 4 nuits

Everyone here was great! Both friendly and helpful especially since this was our first time here in London. The room was really nice, and clean and breakfast was exceptional. I’d stay here again.

8

Benjamin

5 août 2025

·

A séjourné 7 nuits

Cleanliness is top notch Wish they didn’t make distinction between continental and “hot “ breakfast ( which costs an additional 5 pounds per person ) Not sure how safe is area is - though we came home real late twice after watching West End shows without incident - bars still open close to midnight so you never know No refrigerator in the room though they offered to put one - not sure how they’re going to fit it in such a small room

10

Christina

29 oct. 2025

·

A séjourné 4 nuits

The breakfast was buffet, but fancy with full service coffee or tea, white linens, & beautiful dining room. All the food was fresh & delicious. The room was very beautiful, clean, & functional. The front desk & bar service was so friendly & amazing. Highly recommend this hotel for your stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	162 $US
février	183 $US
mars	209 $US
avril	210 $US
mai	266 $US
juin	252 $US
juillet	255 $US
août	198 $US
septembre	248 $US
octobre	235 $US
novembre	247 $US
décembre	283 $US

di	lu	ma	me	je	ve	sa
1 $137	2 $283	3 $750	4 $699	5 $298	6 $240	7 $353
8 $176	9 $247	10 $320	11 $325	12 $259	13 $256	14 $334
15 $153	16 $236	17 $283	18 $661	19 $259	20 $283	21
22 $155	23 $283	24 $285	25 $284	26 $281	27 $331	28 $460
29 $242	30 $307

Gem Fitzrovia Hotel

Prix pour Gem Fitzrovia Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Supérieure

Chambre Triple

Chambre Exécutive avec lits jumeaux

Chambre Simple Supérieure

Chambre Double Exécutive

Chambre Supérieure avec lits jumeaux

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Politiques de l’établissement

Instructions d’arrivée

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Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $432	21 $314	22 $217	23 $225	24
25 $165	26 $251	27 $718	28 $277	29 $240	30 $274	31 $214