Name: Mercure Maidstone Great Danes Hotel
Address: Hollingbourne, Leeds, Kent, GB
Price range: 61 $US–244 $US per night
Rating: 7.45

Ce qu'en disent des voyageurs

Au Mercure Maidstone Great Danes Hotel, les commentaires font souvent l'éloge du personnel accueillant et serviable, ainsi que du petit déjeuner copieux, tout en soulignant que les lieux sont vieillots, qu'il y a du bruit lié aux événements et que les chambres sont très chaudes en l'absence de climatisation.

Les clients apprécient la présence d'une piscine et d'un spa sur place, bien que plusieurs les décrivent comme usés ou parfois fermés pour des raisons de maintenance ou de fonctions privées. Les expériences en chambre varient : certains les trouvent spacieuses avec des lits confortables, mais d'autres mentionnent un nombre limité de prises électriques, une réception TV aléatoire et un manque de fonctionnalités modernes telles que des ports USB près du lit. L'entretien et le ménage sont irréguliers, avec des signalements d'articles poussiéreux ou tachés, d'odeurs de fumée ou d'humidité, et d'eau chaude intermittente. L'emplacement près du château de Leeds est un atout majeur ; dans l'ensemble, attendez-vous à des équipements pratiques avec des compromis sur la modernité et le calme.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et le spa sont appréciés, mais souvent décrits comme datés, avec des fermetures occasionnelles ou des restrictions lors de fonctions privées. L'accessibilité peut être difficile par endroits, avec des ascenseurs hors service ou un accès uniquement par les escaliers à certaines zones.

Avis de voyageur à ce sujet

8

Tony

2 août 2025

·

A séjourné 3 nuits

Accommodated on the second floor up two large flights of stairs in the old part of the complex. No lifts. Not ideal if you've got COPD and Asthma, let alone artificial hip's. Would have been helpful if this had been brought to my attention prior to arriving etc. Prices for evening meals were also on the steep side.

8

Kevin

2 oct. 2024

·

A séjourné 1 nuit

Enjoyed our stay although there was a private function meaning the bar was off limits. The room was very nice, a very big bed and plenty of pressure in the shower.

10

peter

18 déc. 2024

·

A séjourné 1 nuit

Stayed many times now as such great hotel the health club with the swimming pool is amazing

6

Carla

15 mai 2025

·

A séjourné 2 nuits

Staff were nice put property needs and upgrade Steam and sauna needed an upgrade and cleaning as did the pool!

4

Julian

17 juin 2025

·

A séjourné 1 nuit

A very tired hotel which with some investment could be lovely again. Leisure club a great addition but again desperately needs a refurb. Also closing the jakuzzi for cleaning on a busy sunday morning is not the best time.

2

Kerrie

26 oct. 2025

·

A séjourné 1 nuit

Very old and run down the spa especially. Walls paper thin so could hear everything was kept up all night due to a party right below us

6

Kingsley

3 juin 2025

·

A séjourné 1 nuit

I was turned away from using the swimming pools at 19:00 with my partner,that I found so distasteful for a great Hotel like this

4

Sharon

18 août 2023

·

A séjourné 2 nuits

The staff were excellent. Rooms were very small, beds moved knocking legs, no shelves - very little space. Corridor smelt althiugh rooms didn't. Main issue was Hoyel holding a private function in main lounge, restaurant & bar area - closed off to guests. Noise unbearable - couldn't converse in reception area. Staff worked tirelesslu to accomadate a table in the overbooked, temporary restaurant. Tiny bar had little stick. We couldn't relax in the beautiful grounds due yo thr party guests being out there. Music was unbearable. Had we known ww wouldn't have stayed. Spent the evening cooped up in our rooms. Such a shame because the Hotel, staff & grounds are lovely

4

richard

25 oct. 2025

·

A séjourné 3 nuits

NOT accessible in my opinion Platform lift out of action looks like has been for a while so in order to get from reception to lifts you had to leave the building and go around and back in a double heavy doored possibly a fire escape but not certain Please tell the chef not to incinerate the bacon and sausages Where was Basil

8

Nahum

1 avr. 2023

·

A séjourné 2 nuits

Fitness facilities and swimming pool were amazing.. Room too hot

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Propreté

Les avis sont contrastés : certaines chambres sont impeccables, tandis que d'autres signalent de la poussière, du linge et des rideaux tachés ou déchirés, des odeurs de fumée ou d'humidité persistantes et des salles de bains usées.

Avis de voyageur à ce sujet

2

Jenny

1 juin 2025

·

A séjourné 1 nuit

Very very dirty. very noisy the banging of the corridor door which was opposite my room for 301 every time some one came in or out. Requested a fan in the room as no aircon in the room which I did not realise but reception said there was one in the room which there was not had to phone to ask for one to be brought to the room the room I felt had not been cleaned for my stay with you as photos will show as I am asthmatic this dust made me feel poorly and had to use my nebuliser in the night as the fan was filthy and was just spreading the dust. I wished I had taken a photo of the fan.but they will know what this is like as it is still in the room I was told there were twin beds that I could push together so I did not roll out of the bed and fall on the floor this was not doable because of the bedside table. Why would they ring me bk and tell me this was correct in the accessible room I could push the beds together this was room 301

10

Gill

31 oct. 2025

·

A séjourné 1 nuit

Friendly staff, clean room, good breakfast

6

kenneth

29 janv. 2025

·

A séjourné 2 nuits

The curtains in the bedroom were frankly disgusting, they were ripped and torn and looked dirty.

8

Mark

18 oct. 2025

·

A séjourné 1 nuit

Nice hotel, service was great. Room was clean and comfortable.

6

MICHAEL

27 déc. 2024

·

A séjourné 1 nuit

We booked one night as we were spending Christmas with relatives near by and this hotel has a reputation for being excellent. The staff on reception were friendly but unfortunately it went down hill from there. Our room was on the second floor about as far from reception as possible. I think this must be because we booked through Expedia as we have experienced this at other hotels when booking through an agency. The lift was situated down some stairs from reception and the stair lift was out of order so not great for disabled guests. The corridors were quite nice and looked as if they had new carpets. The room was a different story quite small, which wasn't a problem, and the beds were comfortable although the duvet cover had some stains on it. The cover had been laundered so just a bit disappointing that it wasn't checked before being put on the bed. The net curtains were dirty and had a number of holes and splits in them. One of the bath towels had a big hole in it. The decor was tired and there was a lot of peeling paint around the windows. The heating was traditional radiators but we couldn't turn it off so the room was too hot. The carpet definitely needs cleaning. The wardrobe had 4 hangers with no draw or shelf space or even a stand to put a case on! Having said that, it was quiet and served the purpose. OK for one night but I wouldn't want to spend more than one night.

8

Ronald

4 janv. 2025

·

A séjourné 1 nuit

A nice clean and comfortable place with a good breakfast.

10

RGVA

10 nov. 2025

·

A séjourné 2 nuits

I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan.

4

Niamh

8 avr. 2024

·

A séjourné 3 nuits

When we arrived and were heading to bed after long journey found Bed linen was dirty with stains, blood , human hair, grit and rips. Manager came and replaced covers whilst we waited I our pyjamas. Whole process took over 1hr. Carpets filthy requested it be hoovered next day as cud not be moved as other room available was on side of building without lift which was not possible with my disability. Hotel is not disabled friendly. Majority of rooms I was told have bath showers so again not disabled friendly. Food was not good. On the positive side. Staff are really nice and friendly

4

Mark

3 janv. 2025

·

A séjourné 2 nuits

Dust on the lights above mirror in bathroom. Toothpaste on the mirror. Suspect hair in the bath. Thick dust on the bead head. Heavy staining on the bathroom pipes. Over priced breakfast . greasy burger and onion rings.

2

Wayne

3 juin 2025

·

A séjourné 1 nuit

My room was unclean upon arrival- as the hotel was full I have to accept it!

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Chambres

Les chambres varient considérablement : beaucoup sont chaudes faute de climatisation ; les tailles vont du minuscule à l'spacieux, avec un nombre limité de prises ou de ports USB près du lit et des problèmes occasionnels de réception TV. Certains clients signalent également des murs fins ou un simple vitrage laissant passer le bruit.

Avis de voyageur à ce sujet

10

Mr. Mark

9 juin 2025

·

A séjourné 1 nuit

Stayed for a night begore visiting Leeds Castle (literally next door). Room was clean and lovely view. But the only thing I would say is the room needs more sockets. None by the bed to charge phone, and I had to put the kettle and tea tray, together with the seperate coffee machine, all on the dressing table, as no plugs anywhere else to plug into. So was constantly plugging / unplugging hair straightners, lamp, kettle, coffee machine and phones. But other than that small problem, I would recommend the hotel and stay again.

10

Peter

20 sept. 2025

·

A séjourné 1 nuit

The only let down and its a very minor one in the room me and my girl friend was in unless you bring your own usb plug there was no usb socket in the plug points in the room but like i say that was to me a very minor point

10

Steve

27 juil. 2025

·

A séjourné 2 nuits

Clean hotel but a bit dated in decor. Corridors are sometimes confusing within the newer blocks added. Bathrooms clean, food excellent. Breakfast buffet well worth the £12 fee. NO air conditioning and rooms exposed to the sunny side are very warm. Fans provided but inadequate to cool the room. Would still visit again.

6

Dawn

2 nov. 2025

·

A séjourné 2 nuits

We had a nice stay ,but the two nights we stayed,at night there were youngsters running up and down the corridor banging doors didn't sleep well ,they were told about it other people complained, we usually come to Ramada for my birthday and my boyfriends this is the first time I've had to complain

6

Alastair

6 juil. 2023

·

A séjourné 1 nuit

The room was clean, but incredibly dated, like the rest of the hotel. Wasn't what I was expecting, and not up to the same standard as many of the Mercure Hotels I've stayed in previously. That said, the room was clean, and the bed was comfortable. The hotel could just do with a bit of love!

4

Richard

30 oct. 2024

·

A séjourné 1 nuit

Took 15 minutes to check in at an understaffed reception. Bedroom was like a sauna.

2

Kerrie

26 oct. 2025

·

A séjourné 1 nuit

Very old and run down the spa especially. Walls paper thin so could hear everything was kept up all night due to a party right below us

4

Victoria

23 juin 2024

·

A séjourné 1 nuit

Hotel is very dated and overpriced. Room was small and hot wirh no aircon. Room clean but very run down. Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme. Breakfast was good and staff were very friendly.

6

Richard

20 oct. 2024

·

A séjourné 2 nuits

We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly I’ll start with negatives first: We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly Now for the positives: All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great The breakfast was excellent, with a great selection and the staff were amazing Even though I wasn’t impressed with the service and staff with our meal, the food was good Overall staff were very good but a bit more TLC and modernisation needed elsewhere

6

Philip

14 juil. 2024

·

A séjourné 1 nuit

The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs. For a one night stay this was acceptable. The staff were welcoming and helpful.

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Service

Le service est fréquemment salué comme aimable et serviable dans toutes les équipes, avec des expériences d'accueil particulièrement positives. Certains clients notent un enregistrement lent, un manque de courtoisie occasionnel ou des chambres non prêtes.

Avis de voyageur à ce sujet

10

Nikki

26 août 2025

·

A séjourné 2 nuits

Lovely staff and great value

10

Gill

31 oct. 2025

·

A séjourné 1 nuit

Friendly staff, clean room, good breakfast

10

Lee

11 juin 2025

·

A séjourné 1 nuit

If it weren't for the staff, this would be a typical run-of-the-mill conference hotel. However, the staff are outstanding - I stay in hotels at least twice a week, and the reception experience from Steve was the best and friendliest I've ever had. Throughout the rest of my day, from breakfast, through to the events team I noticed such care and passion from the team, with many people pro-actively spotting when guests needed help or guidance. Really world-class service, thank you.

10

Jackie

28 avr. 2024

·

A séjourné 1 nuit

Friendly staff. Quick and easy check in.

10

Gordon

28 août 2025

·

A séjourné 4 nuits

Staff went over and above what one normally expects from a hotel in a large chain

10

Emma

26 oct. 2025

·

A séjourné 2 nuits

Lovey staff members very helpful. Food was lovely but a bit pricey. Would definitely go there again.

10

RGVA

10 nov. 2025

·

A séjourné 2 nuits

I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan.

10

Dan

8 juin 2024

·

A séjourné 1 nuit

I rang ahead as I knew I’d be late to arrive. The lady on the phone was very bubbly, polite and most of all; helpful! When I got to the hotel, the nights team were cleaning the reception area but rushed to assist me through the doors. The gentleman behind reception was very knowledgeable about local traffic and the best routes to take for my onward journey and even gave me a complimentary breakfast voucher as I didn’t know if I’d booked breakfast or if it was included or not. Don’t get me wrong, the decor is dated in places BUT it is clean and the beds are very comfortable!

10

Michael

23 janv. 2025

·

A séjourné 1 nuit

Great staff - Nina was especially helpful and kind. Room nice and restaurant food good. Nice facilities and comfy firm bed.

10

Ian

28 août 2023

·

A séjourné 2 nuits

Absolutely fabulous reception staff. Online booking site mistake resolved upon arrival. Could not thank Nina and Courtney enough for the superb service.

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Emplacement

L'emplacement, largement salué, est à côté du château de Leeds et dans un cadre pittoresque, idéalement situé à proximité de Maidstone et des attractions locales. Certains signalent du bruit lorsque les fenêtres sont ouvertes ou lors d'événements.

Avis de voyageur à ce sujet

10

Mr. Mark

9 juin 2025

·

A séjourné 1 nuit

Stayed for a night begore visiting Leeds Castle (literally next door). Room was clean and lovely view. But the only thing I would say is the room needs more sockets. None by the bed to charge phone, and I had to put the kettle and tea tray, together with the seperate coffee machine, all on the dressing table, as no plugs anywhere else to plug into. So was constantly plugging / unplugging hair straightners, lamp, kettle, coffee machine and phones. But other than that small problem, I would recommend the hotel and stay again.

8

Sara

17 juin 2025

·

A séjourné 1 nuit

But faded but good location and incredibly helpful staff, especially Steve on Reception.

10

paul

20 mai 2024

·

A séjourné 2 nuits

The hotel was great, the room was large with a great view of the grounds and lake, even had a hot air balloon experience taking off from the grounds which was brilliant to see, the staff were very friendly and helpful. The breakfast buffet had plenty of options and was good quality, nice bar area including outdoor seating. hotel was in a great location with leeds castle very close by and multiple country pubs within a 10 minute drive

8

Craig

30 oct. 2023

·

A séjourné 2 nuits

Booked the Great Danes as I would not be arriving until late on a Sunday and knew that their reception would be manned. The hotel is being refurbed at the moment so there was some inconvenience getting to my room. Once in the room, which was quiet, facing the rear carpark, there was the usual: TV, Kettle, Tea, Coffee, glasses, ample bathroom and a large bed - a bit too firm for me. The hotel location is excellent for my office which is 10 mins away. Carpark is large and no issue finding a parking spot. Staff were very friendly, as always. Food in the hotel was OK. I had Fish and Chips, which were cooked very well and tasted good.

8

Raymond

5 mai 2024

·

A séjourné 1 nuit

Located in beautiful surroundings.

8

Stuart

21 janv. 2024

·

A séjourné 1 nuit

A nice good value for price hotel out of the busy town.

8

Massimo

26 juin 2023

·

A séjourné 1 nuit

In this hotel for a weekend as a couple. The location is very convenient, beautiful, in the middle of a very nice park. Nice staff, good bar and good restaurant. The rooms are a bit dated, furniture that has had a hard time with some previous guests and may even be a few years old. Overall good experience, only problem is a little noise, because of the nearby street and when there are events in the reception room. But personally I consider it a good experience.

10

WB

9 févr. 2024

·

A séjourné 1 nuit

Great location. Nice rooms. Accommodated us with interconnecting rooms for our family plus welcomed our large breed dog. Will stay here again!

10

Rachelle

8 mars 2024

·

A séjourné 1 nuit

Easy to get to. Stay was lovely and staff were excellent and helpful. Nice having the pool for a the baby

10

Karen

17 mai 2025

·

A séjourné 1 nuit

Love staying at The Mecure hotel. Staff very friendly. Hotel in a great position for visiting lots of places in Maidstone. Right next door to Leeds castle.

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Repas

Le petit-déjeuner est souvent très bien noté, avec un large choix. Le dîner est plus mitigé, avec des signalements de service lent, d'articles limités ou indisponibles et d'une qualité variable, bien que certains clients aient apprécié des plats savoureux.

Avis de voyageur à ce sujet

8

Coral

5 nov. 2025

·

A séjourné 3 nuits

Lisa on reception who checked us in and out was very helpful and courteous. May in the dining room was very polite and friendly. Our room was a nice size. TV reception was a bit hit and miss. There were no drawers in the room to put underwear away so everything was on show on a shelf. Food was good. Buffet breakfast had plenty of choice. Dinner portions a fair size and tasty food.

4

Janet

2 juin 2025

·

A séjourné 1 nuit

Terrible service in restaurant. Never actually ate there as in quiet place with less than 5 tables in use felt invisible. Other patrons who arrived after us were served first. Also immediately canceled 2nd night we had just booked. In Room 102 could hear Terrible noises like a door moving on squeaky rollers all night. Fan didn't work in bathroom. Generally very tired decor in hotel. Only one spoon on amenity tray, very few tea bags and one pack of biscuits. On the plus side it was a nice king size bed. Certainly didn't merit star racing. I have never given such a negative review on a property. So disappointed as it has the potential to be really nice.

4

Robert

30 août 2025

·

A séjourné 1 nuit

Room tiny and my food (gammon steak),was just thickish bacon. It took 50 minutes to arrive with other tables (4) served before us when in after us. Staff were unhelpful.

10

Emma

26 oct. 2025

·

A séjourné 2 nuits

Lovey staff members very helpful. Food was lovely but a bit pricey. Would definitely go there again.

6

Glenis

21 sept. 2024

·

A séjourné 1 nuit

Hotel a little run down but the basics were fine. Extraordinary decor in places! Evening meal a disappointment. Bar noisy and uncomfortable. Pie was OK but my warm Asian ald was cold. I was told that there were no noodles so vegetables would be substituted. This turned out to be huge chunks of less-than-fresh broccoli, tough and inedible. Whoever was in the kitchen was obviously unengaged and had never tried to eat large chunks of raw broccoli! CAn't give more than three stars for this reason.

8

Home

11 juil. 2025

·

A séjourné 2 nuits

The staff are excellent. Very professional and helpful. Cleanliness is A1. Breakfast is very good with a good range in choice from full English to fruit and yogurt. With the freak UK weather air con is a must. But fully understand for the 4 days a year we get excessive weather it’s probably not worth the cost. But that said it’s a nice hotel with great Staff

6

Richard

20 oct. 2024

·

A séjourné 2 nuits

We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly I’ll start with negatives first: We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly Now for the positives: All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great The breakfast was excellent, with a great selection and the staff were amazing Even though I wasn’t impressed with the service and staff with our meal, the food was good Overall staff were very good but a bit more TLC and modernisation needed elsewhere

4

richard

25 oct. 2025

·

A séjourné 3 nuits

NOT accessible in my opinion Platform lift out of action looks like has been for a while so in order to get from reception to lifts you had to leave the building and go around and back in a double heavy doored possibly a fire escape but not certain Please tell the chef not to incinerate the bacon and sausages Where was Basil

2

Mike

9 août 2024

·

A séjourné 1 nuit

Dinner well you can’t call it that it’s all pre frozen rubbish

6

GARETH

18 sept. 2024

·

A séjourné 2 nuits

Needs a tidy up and a lick of paint, very tired and dated. Dinner service was over an hour, which was disappointing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	79 $US
février	90 $US
mars	91 $US
avril	92 $US
mai	96 $US
juin	100 $US
juillet	98 $US
août	91 $US
septembre	96 $US
octobre	89 $US
novembre	88 $US
décembre	88 $US

di	lu	ma	me	je	ve	sa
1 $61	2 $75	3 $90	4 $94	5 $72	6 $94	7 $182
8 $61	9 $71	10 $90	11 $90	12 $71	13 $80	14 $105
15 $61	16 $71	17 $90	18 $90	19 $71	20 $80	21 $99
22 $61	23 $71	24 $90	25 $90	26 $71	27 $80	28 $100
29 $61	30 $71

Mercure Maidstone Great Danes Hotel

Prix pour Mercure Maidstone Great Danes Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Privilege, Chambre, 1 lit double, vue lac, en bord de lac

Chambre Familiale, plusieurs lits (Classic)

Chambre Classique, 2 lits une place

Suite Supérieure, 1 lit double, vue lac, en bord de lac

Chambre Classique, 1 lit double

Avis des voyageurs sur Mercure Maidstone Great Danes Hotel

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $139	21 $123	22 $98	23 $108	24 $140
25 $90	26 $79	27 $76	28 $96	29 $75	30 $244	31