Name: Mottram Hall
Address: Wilmslow Rd, Mottram St Andrew, Cheshire (comté), GB
Price range: 122 $US–240 $US per night
Rating: 7.13

Ce qu'en disent des voyageurs

Mottram Hall est salué pour son magnifique parc, ses installations de spa et de golf impressionnantes, et un personnel accueillant, mais de nombreux commentaires font état de chambres vieillottes, d'une propreté et d'un service irréguliers, de frais supplémentaires pour l'accès au spa, et de problèmes occasionnels de bruit ou d'entretien.

L'accès des clients au spa et à la salle de sport est limité à certaines heures et nécessite souvent une réservation à l'avance, ce qui surprend certains. Les commentaires sur les repas sont mitigés : certains ont apprécié de bons plats et le bar Barney's, tandis que d'autres ont trouvé le petit-déjeuner froid ou limité et le service au bar lent. Dans l'ensemble, attendez-vous à un cadre agréable et des options de bien-être, mais planifiez votre séjour en fonction des horaires du spa.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le spa et la salle de sport sont populaires, et le parcours de golf et le parc sont loués. Cependant, l'accès des clients entraîne souvent des frais supplémentaires, des heures limitées et des exigences de réservation ; certains signalent une foule, des fermetures occasionnelles, des promenades à l'extérieur entre les bâtiments et des options de bar limitées ou coûteuses.

Avis de voyageur à ce sujet

6

DINO

6 nov. 2025

·

A séjourné 1 nuit

Room very hot AC very noisy and £15 to use gym as a hotel guest is not good

4

James

31 oct. 2025

·

A séjourné 1 nuit

Poor dining experience with service and cold food. Superb facilities in the gym and Spa, shame there is a £15 charge and hotel guests can only use the facilities from 5pm til 9pm which is not advertised when booking.

4

Andrew

19 oct. 2025

·

A séjourné 1 nuit

Hotel/room in tired condition. Note also-hotel guests are unable to use the pool/gym facilities etc (which are totally separate to the hotel and require their own independent booking for a considerable fee per person…). So, very pricey for a hotel in slightly scruffy condition with no pool/gym access.

10

Nicola

12 mars 2024

·

A séjourné 2 nuits

My husband and I stayed at Mottram Hall last week for two nights and we were upgraded to a lovely room but it was next to a fire door that was very noisy. We went to reception and spoke to the lovely Katy who kindly gave us another upgrade to an amazing room which was a lot quieter. The spa facilities were lovely and very clean. It has a lovely gym and pool area, unfortunately you do have to pay to use these and you are limited for times as a guest. You could use the facilities all day but at a large cost, which did not seem fair if you stayed at the hotel. Our stay was lovely and I would recommend this hotel.

6

Emily

26 nov. 2025

·

A séjourné 1 nuit

Lovely hotel, staff not so helpful, absolute rip off that guests have to pay £15 to access the pool

10

IMPACT PEOPLE

10 oct. 2025

·

A séjourné 1 nuit

Great hotel but looking a bit tired in places. Staff excellent and golf course is in great nick. Barneys bar has a great atmosphere

6

Lee

11 mars 2024

·

A séjourné 1 nuit

A one night stay re a business meeting the next day. Lovely hotel and surroundings, but beware there is aircraft noise from nearby Manchester airport planes on the flight route. Hotel doesn't have sound proofing re traditional building. Food prices were nothing short of ridiculous in the restaurant and no beers on draft. Overall lovely for a wedding not for business overnights

4

Toria

4 mars 2024

·

A séjourné 1 nuit

Hotel was lovely clean and comfortable but spa not included it is only £15 per person per day we booked on a Friday for the Saturday n Sunday so spa was fully booked once we arrived so spent the whole time in the room was even allowed to use the gym

4

Jordan

17 juil. 2025

·

A séjourné 1 nuit

No lockers available in the spa, over populated it felt like sardines in a can.

4

Alan Robert

5 juil. 2024

·

A séjourné 4 nuits

Reception and bars slow and staff appeared inexperienced and lacking warmth. Rooms adequate but rather faded glory. En-suites poorly lit and very basic shower and bath . Door locks and wristbands repeatedly failed. Expensive for quality shown . Corridors between hotel and spa locked necessitating a walk outside in the rain. Golf facilities excellent. Main hotel restaurant adequate but limited menu and expensive

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est irrégulière : beaucoup signalent des chambres et des salles de bains poussiéreuses ou sales, des moquettes tachées, des objets oubliés, de la moisissure ou des chambres non entretenues. D'autres ont trouvé des zones propres, mais les normes varient.

Avis de voyageur à ce sujet

6

Emma

5 mai 2025

·

A séjourné 1 nuit

After an anniversary stay I’ve come home with bed bug bites, there was cobwebs in the bedroom, and someone needs to look at the underside of the bathroom sink as when you are in the bath the pipe work is thick with dust! Thanks

4

michael

17 juil. 2025

·

A séjourné 2 nuits

Cleaning in the room was not great. We arrived to a dressing table covered in biscuit crumbs. After using coffee cups and rinsing in the bathroom, we found them back next to the kettle tray, but dirty with dried coffee stains in the bottom. The hotel itself is ok, it’s an old building so will have the quirks that go with that, however maintenance could be better, we have a couple of lamps with no bulbs, struggled to open and close the window. The Spa was very good, food was good. But I’d not be in a rush to return. Staff were hit and miss, some were wonderful and some really didn’t want to be there.

6

Katie

5 août 2025

·

A séjourné 1 nuit

Not as nice as you would expect of a 4* hotel. The room decor is a bit outdated with paint coming off on the windows, the corridors had clean and dirty linen piled up on the window sills, there were dirty cups just left in the corridor, a ladder seemed to be a permanent feature! When we arrived at 3:45 we were told our room wasn’t ready but that quickly changed when I said we needed to get ready and be out within the hour. Rubbish water pressure made showering tricky. Coffee granules from previous stay spilt over tray. Breakfast was cold and chaotic, not enough plates, having to ask repeatedly for coffee and slow to restock the cooked goods. Overall not up to scratch.

8

Andy

19 juil. 2025

·

A séjourné 1 nuit

Modernised rooms, great spa and golf facilities. Plenty of space. Room servicing required attention. We stayed 3 nights and the room wasn’t serviced on any day noting we paid the same for each day we expected the room to look and feel clean each day. Dirty Coffee cups and glasses were left and whilst towels were replaced once (which was fine) the servicing lacked attention to detail.

8

Francesca

3 nov. 2025

·

A séjourné 1 nuit

Lovely hotel, although very dated in parts. Room wasn't ready by 3pm but they did extend our check out until 12pm upon request. We also wasn't told anything about breakfast so think the overall check in experience could be better. Room was very basic, we paid for a suite but would not say it is worth it. It fely grubby, finger prints on glasses, tootpase on sink etc.

4

Debbie

13 août 2025

·

A séjourné 2 nuits

Thought the rooms were shabby desk in room was all scratched and bathroom floor could have been cleaner

6

Jacob

11 août 2025

·

A séjourné 1 nuit

The room was okay, hotel is in a lovely place. My room wasn’t ready for check in and I was part of a wedding so haven’t to come back wasn’t ideal, my room wasn’t entirely clean, there were dirty tissues under the sink cabinet and there were missing batteries in the remotes in my room. The dishes and glasses at breakfast were also dirty.

4

Amy

15 août 2025

·

A séjourné 2 nuits

Paid for a family room for 2 nights (2 adults, 2 children) when we arrived there were no family rooms left. We were offered 2 double rooms which meant splitting the family into 2. One of the room had empty alcohol bottles dotted around the room and behind the tv. Evidently the room hadnt been cleaned very well. My husband couldnt eat the breakfast as all the hot food were cold. We were woke at 2am to a guest shouting and screaming which in turn woke our children up. Considering the cost we paid for 2 nights the whole situation was unacceptable. The staff did try given the situation which we were greatful for. Will absolutely not be returning.

2

Nayan

28 août 2024

·

A séjourné 1 nuit

I had a number of problems with my stay at this spa hotel. The carpet in the room had multiple stains on it. The vent was full of dust in the room for the air-conditioning. Also the air-conditioning didnt even work we were absolutely roasting all night and struggle to sleep. The window was full of cobwebs and the phone in the room for room. Service had no line to it so there was basically just a phone for show. Really disappointed.

6

Peter

19 mars 2023

·

A séjourné 1 nuit

very disappointing stay at what is supposed to be a top hotel. Superior de-luxe room, very small, dust on surface's, smelt damp, not fresh and very stuffy. Bathroom floor had marks including foot prints all over and there was black mould around shower screen. Most uncomfortable ever

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreuses chambres semblent démodées ou basiques avec des problèmes d'entretien (fenêtres cassées, faible pression d'eau, climatisation bruyante ou inefficace) et certaines souffrent de bruit ou d'une mauvaise vue sur les murs ou les équipements. Plusieurs clients ont reçu des chambres confortables ou rénovées avec de grands lits.

Avis de voyageur à ce sujet

4

Matthew

17 août 2025

·

A séjourné 1 nuit

The location and facilities were good, however the bathrooms are dated, it’s very noisy with doors slamming all night, and we had security warning guests in the middle of the night they would be “chucked out” all in a very poor nights sleep

4

Becky

2 août 2025

·

A séjourné 1 nuit

Rooms are very old fashioned and dated. The window in our room was broken and therefore didn’t shut which meant be we were woken multiple times with people outside. Lovely place but very expensive for what you get

8

Rana

14 mai 2025

·

A séjourné 2 nuits

Great place to stay. The Champneys resort is enormous and the only downside was the view out of the window looking at a brick wall.

10

Michael

11 août 2024

·

A séjourné 1 nuit

Beautiful room and building. Crap shower with zero pressure.

6

Oliver

25 août 2025

·

A séjourné 1 nuit

Rooms are very dated and rundown away from the main hall. The hall its self is nice and the grounds are lovely. Shame the rooms just are not in keeping

6

Kelly

1 juin 2025

·

A séjourné 1 nuit

Lovely grounds! The room was difficult to find and needed a little TLC but overall did the job.

6

Terence

8 oct. 2024

·

A séjourné 1 nuit

We arrived at 4 to be told our room wasnt ready, and asked to wait. After a while the reception came over with a room key and card which wasnt in our name. So further delay and before coming back to ask if it was an expedia booking befor finally giving us a key. The room overlooked the hotels ventilation equipment together with the associated noise. The bed was very soft and provided little support whilst the pillows were insubstantial. On the positive side the event we attended was well run with good service and so we hive this a better rating than might otherwise have been the case.

8

Karen

25 juin 2025

·

A séjourné 1 nuit

Really lovely stay. The bedroom was large & a huge bed! Very clean, modern but classic also the added air conditioning was welcomed in the June temperatures. We added breakfast and it was yummy. Only negative from us, was the bathroom had a very strong smell of bleach. We washed down the shower area but the smell remained, even more so when we closed the door. Overall we had a great stay. Thank you

6

Helen

9 juin 2025

·

A séjourné 3 nuits

We were in room 330 paid over 500£ to look at bins!. The noise early morning or late at night was annoying. People/staff chatting around this area. Curtain in bedroom ripped. Plugs near the bed were round not normal 3pin sockets. Fan in bathroom use to turn on randomly and it rattled all the time. When we checked in receptionist was rude. Gentleman who was with her was lovely and all the waiters/bar staff were great. When I had to speak to reception again 2 ladies this time, I waited 10 minutes before they even acknowledged me. No apology just Rude! Very dated decor. Not worth the money. Nothing was included in your stay or use of pool/facilities etc that was another £15 a day to use. £26 for 2 beers and glass of wine. Food was excellent and great value for money. I wouldn’t recommend I am afraid or stay again.

6

Anna

10 mars 2024

·

A séjourné 2 nuits

Spa is spectacular and worth the visit for this. Evening meal was also beautiful- the duck was sublime- great recommendation by staff. The rooms I did feel let this hotel down, the tvs are so outdated, instant coffee is a let down and I felt the bathrooms need some TLC and renovations. The breakfast I also felt was of poor quality but I did arrive later for breakfast but felt there could be more variety and cooked to serve

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : plusieurs clients soulignent un personnel amical et accueillant, tandis que d'autres ont connu une réception et des bars lents ou non réactifs, des retards à l'enregistrement ou des erreurs d'attribution de chambre, et une mauvaise gestion des plaintes ou des surréservations.

Avis de voyageur à ce sujet

10

Luke

6 oct. 2025

·

A séjourné 1 nuit

Easy check in, clean room, good facilities, good parking.

10

Rebecca

17 août 2025

·

A séjourné 2 nuits

The service from the minute I arrived was most welcoming and to a high standard. I was a solo guest and the brilliant reception staff provided me with all the key information I needed to make my stay comfortable and enjoyable and this really put my mind at rest. Cameron at Barney’s really looked after me and enabled me to order food and take it back to my room so not have to endure dining on my own. Indi and Jack also looked after me and gave me excellent service and went above and beyond to help me when I was informed at short notice on the day that Barney’s was closed for a private function. I genuinely had the best stay and would recommend to everyone. Thank you for giving me the best break.

6

Katie

5 août 2025

·

A séjourné 1 nuit

Not as nice as you would expect of a 4* hotel. The room decor is a bit outdated with paint coming off on the windows, the corridors had clean and dirty linen piled up on the window sills, there were dirty cups just left in the corridor, a ladder seemed to be a permanent feature! When we arrived at 3:45 we were told our room wasn’t ready but that quickly changed when I said we needed to get ready and be out within the hour. Rubbish water pressure made showering tricky. Coffee granules from previous stay spilt over tray. Breakfast was cold and chaotic, not enough plates, having to ask repeatedly for coffee and slow to restock the cooked goods. Overall not up to scratch.

2

Foluso

1 juil. 2025

·

A séjourné 2 nuits

Service shockingly bad for multiple reasons: 1.Check in times not respected 2.I was billed despite having pre paid the room. 3. No housekeeping or replenishment of water I booked a total of around 70 people the week-end of June 28-30 and the consensus was just terrible lack of responsiveness all around. So glad we chose Chatsworth to host our daughter's wedding and not Mottram as originally planned. I am in hospitality and I can't stress how shockingly bad the service was.

4

Keith

6 sept. 2023

·

A séjourné 3 nuits

We booked months before the trip from the US to Champneys. We applied for early check in 2:00PM as we had been traveling over 13 hours. We were told no that 3:00PM was the check in time. We were ok with this but when we checked in again at 3:00PM we were told the room was still not ready. After another 40 mins we were told that the room we had originally booked was not available but they would "upgrade us " the upgrade was anything but it was a very tired older room nothing like the room we had booked on line. The whole place was tired looking and no where near depicted in its blog

2

Mark

11 sept. 2023

·

A séjourné 1 nuit

Room not ready at 5pm! One person on at the bar all evening, the worse breakfast service and food I've ever had the misfortune to experience. Receptionist didn't even ask 'how was your stay?'. While checking out, a party of three people were grilling the manager on their 'rubbish' weekend.

10

Lucille

5 juil. 2025

·

A séjourné 4 nuits

The staff was well-trained. Response for every request was immediate.

4

Alexandra

9 juin 2025

·

A séjourné 2 nuits

We stayed for 3 nights for a wedding in a suite. Arrived to find we had been allocated a room up 4x flights of stairs with no lift- not great with a baby & toddler. No offer of help with our bags/pushchair upon check in. The cleaners spare supplies were thrown outside our room, which remained there for the remainder of our stay. The room was large, and the beds comfy. Staff on the whole seemed disinterested, sometimes rude and most of the time not very helpful. Reception never answered the phone, so asking for fresh towels meant walking down the 4x flights of stairs. Breakfast not great, had to ask for the basics (highchair & coffee) after being ignored for 15mins with a very quiet restaurant. I visited the gym, to which I was told was a £15 charge for 35mins, otherwise I had to pay £55. Sorry, this is ridiculous! Everything seems to be an “extra charge”, the hotel clearly makes its money through ripping guests off. Honestly, save your money and stay in a Premier Inn with superior service, room standards and breakfast!

8

Ramzi

11 nov. 2025

·

A séjourné 1 nuit

Had a really nice stay at Mottram Hall - had a suite which was clean and well appointed. Staff were friendly The continental breakfast was functional. Lovely grounds - we will definitely visit again.

4

Alan Robert

5 juil. 2024

·

A séjourné 4 nuits

Reception and bars slow and staff appeared inexperienced and lacking warmth. Rooms adequate but rather faded glory. En-suites poorly lit and very basic shower and bath . Door locks and wristbands repeatedly failed. Expensive for quality shown . Corridors between hotel and spa locked necessitating a walk outside in the rain. Golf facilities excellent. Main hotel restaurant adequate but limited menu and expensive

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans un cadre pittoresque avec une ambiance campagnarde ; beaucoup ont aimé le cadre. Certains ont noté devoir marcher à l'extérieur entre les bâtiments et des bruits occasionnels d'avion ou opérationnels.

Avis de voyageur à ce sujet

2

DEREK

9 oct. 2024

·

A séjourné 1 nuit

Tired and delatipidated rooms, a spa were you have to walk 100 meters in the rain to get back too your room (no internal route form spa to hotel?) and dreadful service in the onsite Grill. not value for money in any way.

10

Georgina

2 avr. 2024

·

A séjourné 1 nuit

We thoroughly enjoyed our stay. Beautiful building and location. Impressive spa and grounds. We would love to return!

8

Helen

2 août 2024

·

A séjourné 1 nuit

Clean, comfortable room. A good night’s sleep. Enjoyed used of spa and thermal suite. Staff were courteous and helpful. Lovely location.

6

Oliver

25 août 2025

·

A séjourné 1 nuit

Rooms are very dated and rundown away from the main hall. The hall its self is nice and the grounds are lovely. Shame the rooms just are not in keeping

6

Kelly

1 juin 2025

·

A séjourné 1 nuit

Lovely grounds! The room was difficult to find and needed a little TLC but overall did the job.

6

Lee

11 mars 2024

·

A séjourné 1 nuit

A one night stay re a business meeting the next day. Lovely hotel and surroundings, but beware there is aircraft noise from nearby Manchester airport planes on the flight route. Hotel doesn't have sound proofing re traditional building. Food prices were nothing short of ridiculous in the restaurant and no beers on draft. Overall lovely for a wedding not for business overnights

10

Michael

26 mai 2025

·

A séjourné 1 nuit

A very nice hotel in a lovely setting, I would stay here again

8

Ramzi

11 nov. 2025

·

A séjourné 1 nuit

Had a really nice stay at Mottram Hall - had a suite which was clean and well appointed. Staff were friendly The continental breakfast was functional. Lovely grounds - we will definitely visit again.

6

Mark

1 avr. 2024

·

A séjourné 1 nuit

This is an average hotel. It has a large golf course and good spa and gym, however if you are not using them the hotel is very average which is very overpriced. My hotel room I had to go back outside to get to it which was painful as raining. Room was small and wallpaper peeling. Bathroom was old but had be touched up. Only came to this hotel as the Thyrington Club Hotel was fully booked.

4

Alan Robert

5 juil. 2024

·

A séjourné 4 nuits

Reception and bars slow and staff appeared inexperienced and lacking warmth. Rooms adequate but rather faded glory. En-suites poorly lit and very basic shower and bath . Door locks and wristbands repeatedly failed. Expensive for quality shown . Corridors between hotel and spa locked necessitating a walk outside in the rain. Golf facilities excellent. Main hotel restaurant adequate but limited menu and expensive

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la nourriture sont mitigés : certains ont fait l'éloge du restaurant et de Barney's, tandis que d'autres ont trouvé le petit-déjeuner froid ou limité, le service au bar lent, des choix de boissons restreints ou coûteux, et un service en chambre qui se termine tôt.

Avis de voyageur à ce sujet

10

Andrew

26 août 2025

·

A séjourné 1 nuit

Stayed overnight with my wife whilst on business in the area. Nice place - typical Champneys sort of thing. Room was fine, food in restaurant really good, nice beer in the bar. The room was actually very reasonably priced on the night we were there

6

Alan

31 août 2025

·

A séjourné 1 nuit

Food was a massive let down in Barneys, We were on a overnight golf stay, lunch was poor and the evening meal not much better. Service at the bar was very slow slow in Barneys

10

Christopher

8 nov. 2025

·

A séjourné 1 nuit

Very good restaurant

6

Caroline

19 juil. 2025

·

A séjourné 1 nuit

Room was tired and needs up grading but clean. Breakfast was disappointing for the money paid. The hot food was look warm, no choice of types of eggs. No hash browns, black pudding. Coffee was cold. The girl in the breakfast room was not interested in her job. I had to ask for cutlery, cups, tea and coffee. I had to go to the breakfast cereal are to get milk for coffee. She was not welcoming at all!!! I had a much better breakfast in the Premier inn for a lot less in price.

6

Becky

31 mai 2025

·

A séjourné 2 nuits

Staff took a while serving drinks Not much selections for breakfast this morning very poor breakfast

10

Amandeep

3 oct. 2025

·

A séjourné 1 nuit

Staff were helpful and friendly. Room was comfy and view was lovely. Spa was fantastic Room service menu is limited and only available until 9pm. In the shower, there is no shower gel bottle so had to reach over the sink to get some shower gel. If there was a soap dish, I would have put some in there and brought into the shower.

10

Rob

27 août 2025

·

A séjourné 1 nuit

Great stay, very happy. Would recommend Barney’s bar.

6

Janet

10 juin 2024

·

A séjourné 1 nuit

On arrival we went for lunch in the Champagne bar, we ordered sandwiches on brown bread and 2 pots of tea, the fire alarm went and we were sent out to the front of hotel for 5-10 minutes, on return to the bar, our tea and sandwiches were sitting on the table, the sandwiches were wrong, ( white bread!) we sent them back, had the Luke warm tea and once correct sandwiches arrived we asked for fresh tea and were given the same tea pots with same teabags and just topped up with hot water! The waiter could not have been more uninterested in us the customer service was absolutely terrible! We were then put in a room that was like a furnace was very dark and was just beside the spa so the noise was unbelievable! We had to ask for a change of room! Spa was very nice! Dinner was also very nice and service not too bad but not brilliant, however the service at breakfast was horrific! The girl serving coffee, made a face when we asked for top ups and I had to wait 15 minutes for a pot of decaffeinated tea! Will not be rushing back!

10

j

23 oct. 2024

·

A séjourné 3 nuits

Really cant fault it. Food was excellent; rooms were great.

8

Neil

20 mars 2023

·

A séjourné 1 nuit

Service in bar poor. Table filthy and unwired.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	120 $US
février	141 $US
mars	144 $US
avril	157 $US
mai	146 $US
juin	157 $US
juillet	152 $US
août	146 $US
septembre	160 $US
octobre	126 $US
novembre	129 $US
décembre	139 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $178	20 $166	21 $134	22 $132	23 $132	24 $168
25 $122	26 $122	27 $122	28 $124	29 $125	30 $171	31 $181

di	lu	ma	me	je	ve	sa
1 $149	2 $150	3 $171	4 $158	5 $134	6 $158	7 $240
8 $149	9 $135	10 $132	11 $134	12 $134	13	14 $146
15 $160	16 $144	17 $144	18 $148	19 $144	20 $171	21 $234
22 $133	23 $138	24 $134	25 $142	26 $150	27 $185	28 $185
29 $133	30 $131

Mottram Hall

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À propos de cet établissement

Emplacement

Options de chambre

Terrace Suite

Chambre Double Standard, 1 lit double

Classic Superior Zip & Link

Terrace Room

Suite Deluxe

Classic Superior Family Room

Suite Zip & Link

Chambre Standard, 1 très grand lit (Zip and Link)

Avis des voyageurs sur Mottram Hall

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