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The Westin Ottawa

246 US$

/natt

Snitt för november

The Westin Ottawa - Image 1

The Westin Ottawa - Rum

The Westin Ottawa - Rum

The Westin Ottawa - Utsikt från rummet

The Westin Ottawa - Reception

Priser för The Westin Ottawa

Välj datum för att se priser och tillgänglighet.

246 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På The Westin Ottawa är priset per natt i genomsnitt 199 US$ under den billigaste månaden (januari) och 342 US$ under den dyraste månaden (september), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på The Westin Ottawa efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	199 US$
februari	254 US$
mars	229 US$
april	279 US$
maj	337 US$
juni	316 US$
juli	223 US$
augusti	224 US$
september	342 US$
oktober	278 US$
november	246 US$
december	209 US$

Dyrast: september (ca 342 US$)

Billigast: januari (ca 199 US$)

Om detta boende

Här erbjuds bland annat inomhuspool, bubbelpool och bastu. Boendet har även gratis wi-fi, conciergetjänster och shopping på boendet.

Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice

Läge

11 Colonel By Drive, Byward Market - Parliament Hill, Ottawa, Kanada

Rideau Canal (0.1 miles)

Rogers Centre Ottawa (0.1 miles)

Rideau Centre (0.1 miles)

Ottawa Art Gallery (0.2 miles)

Galerie SAW Gallery (0.2 miles)

National War Memorial (0.2 miles)

Mer platsinformation

Rumsalternativ

6

Traditionellt rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

252 ft²

Luftkonditionering

Extrasängar (gratis)

Kylskåp

7

Premium-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

252 ft²

Luftkonditionering

Extrasängar (gratis)

Kylskåp

7

Juniorsvit - 1 kingsize-säng med bäddsoffa (View)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 3

Luftkonditionering

Extrasängar (gratis)

Kylskåp

9

Deluxe-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

252 ft²

Luftkonditionering

Extrasängar (gratis)

Kylskåp

5

Deluxe-rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 4

252 ft²

Luftkonditionering

Kylskåp

Privat badrum

5

Traditionellt rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 4

252 ft²

Luftkonditionering

Kylskåp

Privat badrum

6

Premium-rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 4

252 ft²

Luftkonditionering

Kylskåp

Privat badrum

Gästrecensioner för The Westin Ottawa

8.5

Mycket bra

Baserat på 1 089 verifierade recensioner

Vem bor här?

Företag

37%

Par

27%

Familj

26%

Grupper

5%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På The Westin Ottawa framhäver resenärer ett centralt läge med gångavstånd till Rideau Centre, vänlig personal, rymliga rum med imponerande utsikt över parlamentet och kanalen, samt användbara bekvämligheter som ett välutrustat gym. Upplevelserna kan dock variera beroende på rum och våning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På The Westin Ottawa framhäver resenärer ett centralt läge med gångavstånd till Rideau Centre, vänlig personal, rymliga rum med imponerande utsikt över parlamentet och kanalen, samt användbara bekvämligheter som ett välutrustat gym. Upplevelserna kan dock variera beroende på rum och våning.

Många berömmer restaurangerna på plats, särskilt Dalys frukost och The Shore Club. Vanliga nackdelar inkluderar slitna rum och underhållsproblem (lösa uttag, ojämnt varmt eller kallt vatten, problem med TV/telefon samt enstaka dålig lukt), väntetider eller förvirrande tangentbord för hissarna, samt en kostsam, begränsad och riskfylld parkering som delas med köpcentret. Gäster rapporterar också om störande ljud från gator, bröllop eller husdjur, och noterar synlig hemlöshet och droganvändning i närheten som vissa upplever som obehaglig. Bäst för resenärer som prioriterar läge och bekvämligheter framför en perfekt, polerad upplevelse.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gymmet är välutrustat och populärt. Däremot känns pool-/jacuzziområdet litet eller slitet med enstaka problem med renlighet eller temperatur, väntetider/tangentbord för hissarna frustrerar många, och parkeringen som drivs av köpcentret är dyr, begränsad och kan leda till böter; elbilsladdning är begränsad.

Relaterade gästrecensioner

10

Ralph

11 nov. 2025

·

Stannade 1 natt

Absolutely wonderful, great Gym as well.

Absolutely wonderful, great Gym as well.

10

leslie

23 juni 2025

·

Stannade 1 natt

The garage proximity to the main hallway. I was given a $ 98 parking ticket even though the paking fee was fully paid for a 24 hour period.

The garage proximity to the main hallway. I was given a $ 98 parking ticket even though the paking fee was fully paid for a 24 hour period.

8

Sabrina

26 aug. 2023

·

Stannade 2 nätter

We had a great stay except the elevators were almost impossible to get. Waited over 25 minutes to get one to come down with luggage.

We had a great stay except the elevators were almost impossible to get. Waited over 25 minutes to get one to come down with luggage.

8

Diego

1 jan. 2024

·

Stannade 3 nätter

It was a confusing check in process. I was told my room was not available because hotel was overbooked. For several minutes there was no solution. Then we were offered an accessible room”, without much information about how it was different from the room we had booked. So after I refused, magically a room was available. Staff was friendly, but the experience was long and frustrating nonetheless. And the elevator nightmare did not help. I see the system was “updated” some ten years ago and it was bad then and still bad today. I have exactly the same system in the building I work, and there is a very stark difference: in an office building, each person counts only as one. So at the turnstile the information of 1 person going to a specific floor is sent to the elevator. This does NOT work well in a hotel, where someone giving the command may be accompanied by 2, 3, 4 other people. It was long. Frustrating. Several times it was overcrowded and we could not get in. Then when inside, it would stop everywhere. Again, the intended “load balancing” is not adapted to only 4 elevators, a large conference and groups of people

It was a confusing check in process. I was told my room was not available because hotel was overbooked. For several minutes there was no solution. Then we were offered an accessible room”, without much information about how it was different from the room we had booked. So after I refused, magically a room was available. Staff was friendly, but the experience was long and frustrating nonetheless. And the elevator nightmare did not help. I see the system was “updated” some ten years ago and it was bad then and still bad today. I have exactly the same system in the building I work, and there is a very stark difference: in an office building, each person counts only as one. So at the turnstile the information of 1 person going to a specific floor is sent to the elevator. This does NOT work well in a hotel, where someone giving the command may be accompanied by 2, 3, 4 other people. It was long. Frustrating. Several times it was overcrowded and we could not get in. Then when inside, it would stop everywhere. Again, the intended “load balancing” is not adapted to only 4 elevators, a large conference and groups of people

8

NATALIE

25 juli 2025

·

Stannade 2 nätter

Very nice hotel pool was a little cold. Gym was very nice

Very nice hotel pool was a little cold. Gym was very nice

10

Claudia

23 mars 2024

·

Stannade 2 nätter

This hotel was lovely and looked clean. We enjoyed our stay. We used the gym, pool, and picked up our Starbucks coffee in the hotel. The walkway from the hotel led directly to the mall and made it super convenient so that we didn’t have to go outside. Only downfall is the pool and hot tub were small and looked outdated. Also, hot tub needed a good clean. Overall, a great place to stay in Ottawa.

This hotel was lovely and looked clean. We enjoyed our stay. We used the gym, pool, and picked up our Starbucks coffee in the hotel. The walkway from the hotel led directly to the mall and made it super convenient so that we didn’t have to go outside. Only downfall is the pool and hot tub were small and looked outdated. Also, hot tub needed a good clean. Overall, a great place to stay in Ottawa.

10

Shanese

13 juli 2024

·

Stannade 2 nätter

Wonderful hotel and amazing staff. Downside is parking. Not much parking closed to entrance underground had to walk a while with luggage and kids. No in and out privileges. Checked in brought kids and luggage to my room went down to grab rest of things and i had already gotten a ticket. You pretty much have to pay as soon as you get there but with people with lots of lugging and kids its impossible. I was given an extremely unfair amount of time to pay for my parking. They need a better parking system.for guests

Wonderful hotel and amazing staff. Downside is parking. Not much parking closed to entrance underground had to walk a while with luggage and kids. No in and out privileges. Checked in brought kids and luggage to my room went down to grab rest of things and i had already gotten a ticket. You pretty much have to pay as soon as you get there but with people with lots of lugging and kids its impossible. I was given an extremely unfair amount of time to pay for my parking. They need a better parking system.for guests

10

Megg

22 feb. 2026

·

Stannade 3 nätter

Best location in the city. Great gym, nice looking pool (didn’t use it). Friendly staff. Best hotel bar/restaurant. Downside. No plugs near bed or really anywhere except at the desk and they were not tight so my cords were falling out. Bathroom plugs also loose.

Best location in the city. Great gym, nice looking pool (didn’t use it). Friendly staff. Best hotel bar/restaurant. Downside. No plugs near bed or really anywhere except at the desk and they were not tight so my cords were falling out. Bathroom plugs also loose.

10

ilana

3 mars 2025

·

Stannade 1 natt

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna. The breakfast was amazing (pics are attached) and the view from the room showed the canal. Highly recommend, nothing beats this place!

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna. The breakfast was amazing (pics are attached) and the view from the room showed the canal. Highly recommend, nothing beats this place!

6

Charlie

31 aug. 2023

·

Stannade 2 nätter

Great location and large room with terrific view. However, we were not told that the Pool and Fitness Center were closed for renovation. This was a significant issue for us on vacation.

Great location and large room with terrific view. However, we were not told that the Pool and Fitness Center were closed for renovation. This was a significant issue for us on vacation.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Återkopplingen gällande rengöringen är blandad: många noterar mycket rena eller fläckfria rum, men det förekommer återkommande rapporter om starka lukter, fläckiga eller slitna möbler och handdukar, mögel eller myror, samt ojämn eller försenad städning.

Relaterade gästrecensioner

2

John

27 mars 2023

·

Stannade 1 natt

There was mold in the room and washroom

There was mold in the room and washroom

10

Judith

16 nov. 2025

·

Stannade 1 natt

The staff was very polite and courteous and our room was quiet and spotless.

The staff was very polite and courteous and our room was quiet and spotless.

2

Shannon

16 juni 2025

·

Stannade 1 natt

Our room was definitely NOT what you’d expect from a Marriott property! Room was stale, smelled of cigarette smoke, bedspread was stained as was a chair in the room. When we complained to the service team we were asked to “post the complaint on social media and perhaps they’d get the resources to fix it”. Not a good experience.

Our room was definitely NOT what you’d expect from a Marriott property! Room was stale, smelled of cigarette smoke, bedspread was stained as was a chair in the room. When we complained to the service team we were asked to “post the complaint on social media and perhaps they’d get the resources to fix it”. Not a good experience.

4

Nathalie

24 aug. 2025

·

Stannade 1 natt

Room had a smell to it and it had people dirty laundry that was left there from the previous people

Room had a smell to it and it had people dirty laundry that was left there from the previous people

2

Sharifa

28 okt. 2025

·

Stannade 1 natt

Room smelled terrible. I had to book another hotel.

Room smelled terrible. I had to book another hotel.

6

Michele

10 mars 2025

·

Stannade 2 nätter

The only downfall was the room was only cleaned upon arriving. The cleaner knocked on our door some time after lunch to replace towels. We had to ask to have the trash removed (ie: dirty diapers). The bathroom sink wasn’t wiped down- we had to wipe ourselves afterwards. We had hoped the beds could be made. The worst part was 3 different doorsteps in our hallway had leftover trays and trash from the morning still sitting there by end of day. We were perplexed how the cleaner walked by without picking it up. It sat there all morning, all afternoon, all evening. The hotel is more like a 3 star hotel. On a positive the front desk staff are welcoming and friendly.

The only downfall was the room was only cleaned upon arriving. The cleaner knocked on our door some time after lunch to replace towels. We had to ask to have the trash removed (ie: dirty diapers). The bathroom sink wasn’t wiped down- we had to wipe ourselves afterwards. We had hoped the beds could be made. The worst part was 3 different doorsteps in our hallway had leftover trays and trash from the morning still sitting there by end of day. We were perplexed how the cleaner walked by without picking it up. It sat there all morning, all afternoon, all evening. The hotel is more like a 3 star hotel. On a positive the front desk staff are welcoming and friendly.

6

ROXANNE

5 maj 2025

·

Stannade 2 nätter

The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly

The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly

6

Gord

22 aug. 2024

·

Stannade 2 nätter

Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.

Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.

4

Laurie

29 sep. 2024

·

Stannade 1 natt

When we woke up in the am- 8 floors up- ants all along ground on window side Disgusting

When we woke up in the am- 8 floors up- ants all along ground on window side Disgusting

10

Bin Bin

28 sep. 2025

·

Stannade 1 natt

The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!

The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga med bekväma sängar och fantastisk utsikt över staden eller parlamentet. Negativa aspekter inkluderar daterad inredning, begränsad tillgång till eluttag vid sängen och andra underhållsproblem (AC/TV/telefon, avlopp, vattentryck), plus ljud från gator eller evenemang och ibland bristfällig Wi-Fi.

Relaterade gästrecensioner

10

Jennifer

1 feb. 2025

·

Stannade 1 natt

While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.

While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.

10

JENNIFER

11 maj 2025

·

Stannade 1 natt

Location was excellent, views of the city were outstanding

Location was excellent, views of the city were outstanding

4

Stephane

21 nov. 2025

·

Stannade 1 natt

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL

10

Esther

9 jan. 2025

·

Love the lobby, spacious rooms

Love the lobby, spacious rooms

6

Nina

14 nov. 2025

·

Stannade 1 natt

Room - noice level was too high for a comfortable rest. It sounded like the floors were being scraped every few minutes u til about midnight and than that started again bt 6:30am. Also, early this knowing I was woken up by a loud beeping sound….unclear where it was coming from but it was outside do the room.

Room - noice level was too high for a comfortable rest. It sounded like the floors were being scraped every few minutes u til about midnight and than that started again bt 6:30am. Also, early this knowing I was woken up by a loud beeping sound….unclear where it was coming from but it was outside do the room.

6

Christine

30 dec. 2024

·

Stannade 1 natt

Great location, but the two rooms we booked (on 10th floor) smelled like strong body odour, despite running the AC, opening the window and having housekeeping spray the carpets. Rooms looking tired. Broken lamp meant the room seemed dark. Excellent location and view.

Great location, but the two rooms we booked (on 10th floor) smelled like strong body odour, despite running the AC, opening the window and having housekeeping spray the carpets. Rooms looking tired. Broken lamp meant the room seemed dark. Excellent location and view.

8

Wonkeun

16 feb. 2026

·

Stannade 1 natt

Spacious room with a great view on 14th floor

Spacious room with a great view on 14th floor

6

Chad

12 nov. 2023

·

Stannade 1 natt

Very dated. Needs an facelift.

Very dated. Needs an facelift.

6

Michel

9 juni 2024

·

Stannade 1 natt

Overall very good and we were upgraded to a suite. Smooth check in, clean, nice courtesy desert plate for celebrating a birthday. Excellent view of downtown Ottawa. Thin walls and ceiling will make sleeping tough in neighbours are noisy. Our package included breakfast and the restaurant gave me the voucher. They confirmed I could order through room service and pay with the voucher. I placed the order then got a call back saying we could not do this. Management eventually sorted it, and made the meal complimentary. Food quality was average. Overall good service and would stay again. Parking is steep at $30 for overnight.

Overall very good and we were upgraded to a suite. Smooth check in, clean, nice courtesy desert plate for celebrating a birthday. Excellent view of downtown Ottawa. Thin walls and ceiling will make sleeping tough in neighbours are noisy. Our package included breakfast and the restaurant gave me the voucher. They confirmed I could order through room service and pay with the voucher. I placed the order then got a call back saying we could not do this. Management eventually sorted it, and made the meal complimentary. Food quality was average. Overall good service and would stay again. Parking is steep at $30 for overnight.

8

Patrick

10 mars 2024

·

Stannade 2 nätter

Needs renovation

Needs renovation

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas ofta som vänlig, uppmärksam och hjälpsam i hela hotellet, med omtänksam problemlösning och ibland uppgraderingar. En minoritet rapporterar om otrevlig eller långsam incheckning, svårigheter att nå personalen eller bristande respons på problem.

Relaterade gästrecensioner

10

Susan

20 apr. 2025

·

Stannade 2 nätter

The staff at the Westin Ottawa were amazing and truly understand customer service. We had reserved 3 rooms for our family, and they not only ensured we were together but gave us all rooms with an incredible view of downtown Ottawa at no extra charge. We had an issue with the toilet and they responded to it immediately. It meant we had to change rooms. They moved all three rooms and once again made sure all of us were together. We also had a problem with the parking, which isn’t controlled by them, but for our trouble they comped us all a free breakfast! The front desk, the staff at the restaurant and the housekeeper were so hospitable. The rooms were clean and very comfortable. We will definitely return!

The staff at the Westin Ottawa were amazing and truly understand customer service. We had reserved 3 rooms for our family, and they not only ensured we were together but gave us all rooms with an incredible view of downtown Ottawa at no extra charge. We had an issue with the toilet and they responded to it immediately. It meant we had to change rooms. They moved all three rooms and once again made sure all of us were together. We also had a problem with the parking, which isn’t controlled by them, but for our trouble they comped us all a free breakfast! The front desk, the staff at the restaurant and the housekeeper were so hospitable. The rooms were clean and very comfortable. We will definitely return!

10

Ronald

3 jan. 2026

·

Stannade 2 nätter

The room was great. All staff were excellent from the valets to the front desk and housekeeping.

The room was great. All staff were excellent from the valets to the front desk and housekeeping.

10

Joanne

12 sep. 2025

·

Stannade 3 nätter

The check in staff member was snobbish and gave us a room that was not ready. It wasn’t a great way to start our experience at The Westin. After that start, everything else went well.

The check in staff member was snobbish and gave us a room that was not ready. It wasn’t a great way to start our experience at The Westin. After that start, everything else went well.

4

William

30 dec. 2025

·

Stannade 3 nätter

Check in was the very worst in my many years of staying at Westins all over the globe - the person was extremely rude and left us standing at the counter for 20m while she clearly went on break (took her water bottle with her when she had to check something in the back)

Check in was the very worst in my many years of staying at Westins all over the globe - the person was extremely rude and left us standing at the counter for 20m while she clearly went on break (took her water bottle with her when she had to check something in the back)

10

Joel

22 apr. 2025

·

Stannade 1 natt

The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details

The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details

10

Monica

22 aug. 2025

·

Stannade 1 natt

Great service - parking, desk, housekeeping, restaurant

Great service - parking, desk, housekeeping, restaurant

6

Bailey

9 juni 2024

·

Stannade 1 natt

Access to the underground parking was blocked off due to a protest but there was no notice provided from the hotel that we would have to seek parking elsewhere. Check in was at 1500, we arrived at 1600 and one of our rooms wasn’t ready yet. We requested adjoining rooms and were told our rooms were adjoining but when we went up that was not the case. The rooms themselves were clean, the beds comfortable and the front desk staff were polite and courteous

Access to the underground parking was blocked off due to a protest but there was no notice provided from the hotel that we would have to seek parking elsewhere. Check in was at 1500, we arrived at 1600 and one of our rooms wasn’t ready yet. We requested adjoining rooms and were told our rooms were adjoining but when we went up that was not the case. The rooms themselves were clean, the beds comfortable and the front desk staff were polite and courteous

2

Julian

3 juli 2024

·

Stannade 2 nätter

I felt like the staff was very unprofessional and not friendly at all. The lady the checkin desk and the manager on evening/night shift was very disrespectful. But that’s okay, I won’t be coming back there. They overcharged my card too and yet I got a refund. I see they took some charges off my card after I had gotten a refund. I was just over them so I let it go. I won’t be coming back there.

I felt like the staff was very unprofessional and not friendly at all. The lady the checkin desk and the manager on evening/night shift was very disrespectful. But that’s okay, I won’t be coming back there. They overcharged my card too and yet I got a refund. I see they took some charges off my card after I had gotten a refund. I was just over them so I let it go. I won’t be coming back there.

6

Pamela

7 juni 2024

·

Stannade 1 natt

There should be more than one person working at the front desk to check people in at 5:30 pm.

There should be more than one person working at the front desk to check people in at 5:30 pm.

10

John

17 nov. 2025

·

Stannade 4 nätter

Very well run organization, and service throughout the hotel was outstanding!

Very well run organization, and service throughout the hotel was outstanding!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Centralt läge i centrum och anslutet till Rideau Centre, med gångavstånd till parlamentet, ByWard Market, kanalen och Shaw Centre, samt bra utsikt från de övre våningarna. Flera noterar synlig hemlöshet och droganvändning i närheten som kan kännas otryggt.

Relaterade gästrecensioner

8

Katlyn

21 feb. 2025

·

Stannade 1 natt

Nice hotel, but lots of homelessness in the area

Nice hotel, but lots of homelessness in the area

10

Natasha

29 maj 2025

·

Stannade 1 natt

Located downtown Ottawa, very comfortable stay. Beautiful view of the city.

Located downtown Ottawa, very comfortable stay. Beautiful view of the city.

10

Dominique

16 jan. 2025

·

Stannade 4 nätter

Direct access to Rideau Center via third floor is a real winner. Also, within walking distance of all main attractions, museums and market. Views on the town center or the river are spectacular. The only drawback is the huge number of homeless people and small drug dealers in the surrounding streets. Problem more acute at nightfall. Police patrols on site, but still.

Direct access to Rideau Center via third floor is a real winner. Also, within walking distance of all main attractions, museums and market. Views on the town center or the river are spectacular. The only drawback is the huge number of homeless people and small drug dealers in the surrounding streets. Problem more acute at nightfall. Police patrols on site, but still.

10

Peter

20 okt. 2025

·

Stannade 2 nätter

Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.

Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.

10

Helen

17 aug. 2025

·

Stannade 1 natt

Location was in a busy hub so noisy but great for access to many popular areas.

Location was in a busy hub so noisy but great for access to many popular areas.

10

souad

3 juni 2024

·

Stannade 2 nätter

Friendly staff No waiting time Clean safe Close to the market and mall shopping

Friendly staff No waiting time Clean safe Close to the market and mall shopping

10

Kelly

25 okt. 2023

·

Stannade 1 natt

Lots of homelessness surrounding the building. Scary to walk alone.

Lots of homelessness surrounding the building. Scary to walk alone.

10

Brian

15 okt. 2025

·

Stannade 1 natt

Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.

Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.

10

Jason

16 dec. 2024

·

Stannade 1 natt

It’s right downtown and has the Rideau Centre mall right next to it and the Byward Market is also right there! Many attractions within walking distance such as Parliament Hill and The National War Memorial!

It’s right downtown and has the Rideau Centre mall right next to it and the Byward Market is also right there! Many attractions within walking distance such as Parliament Hill and The National War Memorial!

10

Michael

14 okt. 2025

·

Stannade 2 nätter

The area just around corner of hotel was deplorable. Druggies and Beggers sleeping on sidewalk and stinking the area up in General. Streets filled with trash.

The area just around corner of hotel was deplorable. Druggies and Beggers sleeping on sidewalk and stinking the area up in General. Streets filled with trash.

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Måltider

Restaurangerna på plats får starka recensioner: Dalys frukost får genomgående bra omdömen och The Shore Club är en höjdpunkt, även om priserna kan vara höga. Enstaka rapporter om en genomsnittlig eller missnöjesamling.

Relaterade gästrecensioner

8

nurjehan

21 feb. 2024

·

Stannade 3 nätter

Disappointing Dinner experience

Disappointing Dinner experience

10

Damaso

4 aug. 2024

·

Stannade 1 natt

Great friendly staff and great food and friendly service at both restaurants.

Great friendly staff and great food and friendly service at both restaurants.

10

Stephanie

6 aug. 2025

·

Stannade 1 natt

The room was nice, comfortable bed, however for the price that we paid, I would have preferred an unobstructed view of the parliament and chateau Laurier. Also, the air conditioner unit was humming that was a bit inconvenience. The food at Dalys in the hotel was wonderful. Great breakfast and excellent service from Christian - italien extraordinaire!

The room was nice, comfortable bed, however for the price that we paid, I would have preferred an unobstructed view of the parliament and chateau Laurier. Also, the air conditioner unit was humming that was a bit inconvenience. The food at Dalys in the hotel was wonderful. Great breakfast and excellent service from Christian - italien extraordinaire!

10

Susan

17 mars 2025

·

Stannade 4 nätter

Steakhouse was excellent.

Steakhouse was excellent.

10

Anne

6 dec. 2024

·

Stannade 1 natt

Loved the room and the restaurant at the hotel. Surroundings a bit seedy

Loved the room and the restaurant at the hotel. Surroundings a bit seedy

10

Stephen

17 dec. 2024

·

Stannade 2 nätter

Great breakfasts!

Great breakfasts!

10

Mary Jane

5 maj 2025

·

Stannade 2 nätter

Convenient for shopping and walking about. Price in restaurant a bit high.

Convenient for shopping and walking about. Price in restaurant a bit high.

10

Gregory

17 maj 2025

·

Stannade 1 natt

The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!

The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!

10

Mary

22 sep. 2025

·

Stannade 2 nätter

Everything from check in to check out was pleasant and professional. Breakfasts at Daly’s were generous and tasty. The Shore Club dinner was a treat. Having the Rideau Centre shopping mall attached was very convenient. Valet parking made arriving and leaving throughout our stay very easy. We’ll definitely be back

Everything from check in to check out was pleasant and professional. Breakfasts at Daly’s were generous and tasty. The Shore Club dinner was a treat. Having the Rideau Centre shopping mall attached was very convenient. Valet parking made arriving and leaving throughout our stay very easy. We’ll definitely be back

10

Jason

21 feb. 2025

·

Stannade 3 nätter

Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel. Breakfast Buffet was great too, good quality lots of choice’s. Proximity to the frozen canal skating and affordable skate rentals from hotel were great convenience.

Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel. Breakfast Buffet was great too, good quality lots of choice’s. Proximity to the frozen canal skating and affordable skate rentals from hotel were great convenience.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

8

Judith A

för 3 veckor sedan

·

Stannade 3 nätter

We were able to change our rooms without difficulty due to lack of view and it was our Wedding Anniversary. There were a couple of minor issues that were resolved quickly by helpful staff. The room we did get was lovely and clean with an amazing view. We did receive wine and cheese tray when I mentioned it was our anniversary. The hotel is in the midst of construction renovations which makes it difficult to check in and can be noisy during the day. The staff are doing the best they can under the circumstances. The breakfast restaurant, Daly's Express had a large selection of breakfast foods, a wonderful waiter and a lovely view. The hotel is next to shops and easy walking distance to many tourist sites.

We were able to change our rooms without difficulty due to lack of view and it was our Wedding Anniversary. There were a couple of minor issues that were resolved quickly by helpful staff. The room we did get was lovely and clean with an amazing view. We did receive wine and cheese tray when I mentioned it was our anniversary. The hotel is in the midst of construction renovations which makes it difficult to check in and can be noisy during the day. The staff are doing the best they can under the circumstances. The breakfast restaurant, Daly's Express had a large selection of breakfast foods, a wonderful waiter and a lovely view. The hotel is next to shops and easy walking distance to many tourist sites.

2

Kussay

för 4 veckor sedan

·

Stannade 4 nätter

I am demanding from hotels.com a refund, paying $2500 for only those four days we stayed that was not worth it because of the construction started at eight in the morning interrupted our sleep habits, the bathtub drain is blocked. We’ve mentioned it to the cleaning lady. She said they will take care of it. They never did., construction everywhere in the lobby and the temporary third-floor lobby on the ground floor everywhere on floor 17 while we stayed the floor 18, we always stayed at this hotel for the last 67 years. We never encountered this horrible experience before in the past was a wonderful place to stay at. I am demanding a refund from your company Hotels.com for the price you charged me,, $2500 was not worth it.

I am demanding from hotels.com a refund, paying $2500 for only those four days we stayed that was not worth it because of the construction started at eight in the morning interrupted our sleep habits, the bathtub drain is blocked. We’ve mentioned it to the cleaning lady. She said they will take care of it. They never did., construction everywhere in the lobby and the temporary third-floor lobby on the ground floor everywhere on floor 17 while we stayed the floor 18, we always stayed at this hotel for the last 67 years. We never encountered this horrible experience before in the past was a wonderful place to stay at. I am demanding a refund from your company Hotels.com for the price you charged me,, $2500 was not worth it.

4

J. Harry

förra månaden

·

Stannade 1 natt

We had requested amenities for 3 adults and we had to follow up with the Concierge - robes for 3 adults, wine glasses, towels, etc. The bed and pillows were not comfortable- the sheets were lacking in comfort. It was a birthday celebration. In May, when we stayed, the room and amenities were excellent. Not so, this time. We have tentatively booked for New Year’s Eve and hope the stay will be better as we were assured st check-out today that it would.

We had requested amenities for 3 adults and we had to follow up with the Concierge - robes for 3 adults, wine glasses, towels, etc. The bed and pillows were not comfortable- the sheets were lacking in comfort. It was a birthday celebration. In May, when we stayed, the room and amenities were excellent. Not so, this time. We have tentatively booked for New Year’s Eve and hope the stay will be better as we were assured st check-out today that it would.

8

Yasuhiro

25 sep. 2026

·

Stannade 3 nätter

リノベーションしていたので少し騒々しい。部屋は綺麗だがライトが少なくて暗い。立地は便利でショッピングモール直結でありがたい。

リノベーションしていたので少し騒々しい。部屋は綺麗だがライトが少なくて暗い。立地は便利でショッピングモール直結でありがたい。

4

Cyrus Dwayne

1 sep. 2026

·

Stannade 1 natt

No fault to Westin inn, there was renovation. The lobby on the 3rd floor, fresh paint fumes, It was hard for me to breath

No fault to Westin inn, there was renovation. The lobby on the 3rd floor, fresh paint fumes, It was hard for me to breath

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november 2026

sö	må	ti	on	to	fr	lö
1	2 $359	3	4 $442	5 $415	6 $337	7 $285
8 $232	9 $843	10 $291	11 $293	12 $294	13 $244	14 $207
15 $235	16 $373	17 $805	18 $937	19 $313	20 $209	21 $241
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29 $243	30 $271

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