Name: The Randolph Hotel Oxford, a Graduate by Hilton
Address: Beaumont Street, Oxford, Oxfordshire (comté), GB
Price range: 253 $US–644 $US per night
Rating: 8.5

Ce qu'en disent des voyageurs

Au Randolph Hotel Oxford, a Graduate by Hilton, les voyageurs apprécient l'emplacement central, le caractère historique et le confort des lits, tout en notant un service inégal, quelques problèmes d'entretien et de température, et que se déplacer dans le bâtiment ancien peut impliquer des escaliers et de longues allées.

Le bar, les salons et le spa sont appréciés, bien que les ascenseurs et certaines installations du spa soient parfois hors service, et que le service de voiturier soit coûteux. Les commentaires sur les repas sont mitigés, avec plusieurs signalements de petits déjeuners lents ou tièdes, aux côtés de repas positifs à The Alice et au Morse Bar. Les chambres varient de spacieuses avec vue à compactes ou bruyantes, et le confort dépend largement de lits particulièrement confortables. Attendez-vous à un séjour plein de caractère mais avec un niveau de finition variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces publics historiques et un bar et un spa agréables sont appréciés, bien que les ascenseurs et certaines installations du spa soient parfois hors service, et que le service de voiturier soit coûteux. Prévoyez des escaliers et de longs couloirs en raison de la disposition du bâtiment.

Avis de voyageur à ce sujet

8

Andrew

8 mai 2024

·

A séjourné 7 nuits

Cons: Noisy air conditioning that can't be stopped completely. Cramped public areas around reception, breakfast etc. Ancient and creaking lifts that take forever to come. Pros: Great location across the street from the Ashmoleum etc, excellent onsite parking and concierge service. Overall needs a referb and modernisation.

10

Benjamin

21 sept. 2024

·

A séjourné 3 nuits

Great location, nice cosy lobby bar.

10

Tracey

21 août 2025

·

A séjourné 2 nuits

I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend.

10

Samantha

16 mars 2025

·

A séjourné 1 nuit

Wonderful stay. Fantastic staff who made my birthday stay special with some added touches. Staff at reception and the Morse Bar really went the extra mile, thank you! We used the spa which was £20 per head, there was a bit of an odour to the changing room area and the shower in the thermal area was blocked and water over flowing. The bed was extremely comfortable and one of the best night sleeps we’ve had in a long time!

8

Joan

24 juil. 2024

·

A séjourné 2 nuits

The staff was super helpful and accomodating. The toiletries selection smell delightful. Locationwise it was super convenient for sight seeing as well as the bus station. Breakfast had so much variety. Unfortunetly half the thermal spa facilities were out of order and it would have been nice to have everything in working order.

10

Michael

11 mai 2025

·

A séjourné 2 nuits

Car Parking available. Very convenient location

4

Max

24 nov. 2025

·

A séjourné 1 nuit

We had to find staff to get service in the lounge area by the bar. Again at breakfast, had to get up to find staff to arrange drinks. Lift was broken. Long wait to check out and only found out later we were charged twice for breakfast. Took three phone calls to get that corrected. Room was great, but overall experience was disappointing.

4

Philip

26 nov. 2025

·

A séjourné 1 nuit

Lift not working and given room on 3rd floor.. no explanation or apology though they did take luggage up and down thank goodness!

4

Ravi

9 sept. 2024

·

A séjourné 1 nuit

The hotel is no better than an average 3 star. Breakfast was a disaster. Staff didn’t understand our order. Several mistakes were made and we were overcharged by a significant amount. The buffer was of poor quality. The Morse Bar is too small for a hotel this size. The decor is what would expect to find in a 1979s pub with rooms. The rooms are old, poorly ventilated, the air con doesn’t work properly and not properly noise proofed. Overall the hotel was poor value for money and needs an urgent overhaul. There should be a premier restaurant; a bigger bar; modernised bedrooms and decor generally; staff who are better trained.

8

Martin

10 oct. 2024

·

A séjourné 3 nuits

This Hotel was nice with good service, but if you are elderly be warned. The number of stairways and halls are not easy to navigate if you have lots of luggage. After we took the elevator to the first floor. We had to go up and down several stairways just to get to our room. It’s wasn’t the easiest hotel to get around.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces publics propres. D'autres ont noté des lacunes telles que des moquettes tachées, du papier peint qui se décolle, des pièces sentant le moisi, de la vaisselle sale laissée dans les couloirs et des détails de ménage occasionnellement oubliés.

Avis de voyageur à ce sujet

10

Geraldine

26 nov. 2023

·

A séjourné 4 nuits

Outstanding level of service from all the staff. The bedroom and bathroom were maintained to a very high standard throughout our stay. We would definitely return.

10

Suzanne

14 oct. 2025

·

A séjourné 1 nuit

Whilst we don’t get to visit as often as we’d like, we’d never stay anywhere else in Oxford. Always spotlessly clean, comfy beds and cosy rooms, can’t fault the staff whether it be reception, concierge or bar staff, this is just a really lovely hotel with good old fashioned values and customer service.

8

Benjamin

3 mars 2024

·

A séjourné 1 nuit

Lovely hotel, comfy bed. Bedroom freezing cold and lipstick marks on the cups in our room, but still a fun hotel

10

Gary

11 sept. 2025

·

A séjourné 2 nuits

Great location in the heart of Oxford. Hotel has been very clean and the service has been good. Its very large with many steps.

6

Mariaelena

15 mars 2025

·

A séjourné 1 nuit

This property is in walking distance from shopping, restaurants and really cool architecture. The restraint had poor and slow service. The food is overpriced for this area. The room was nice. The shower was out of soap. The housekeeping does not vacuum. No attention to detail here. Every service person we encountered seemed bothered to interact. The beds are wonderfully soft!

8

Jennifer

10 sept. 2025

·

A séjourné 2 nuits

Our connecting rooms weren’t both ready - we arrived about 20 minutes before check-in - but we were checked into one room right away - thankfully. I didn’t hear back from reception about the second room being ready (we could hear when the cleaning staff had left), but after about half an hour I called down to ask, and the second room keys were brought up promptly. A used food tray from a neighbouring room sat on the floor near our rooms (with dirty dishes and food on it) for at least two days. The rooms are decorated whimsically and the bathroom was very clean. There were several longer term maintenance issues. The dark patterned carpet had several bad stains that I didn’t notice at first. The wallpaper is peeling in several places. The towel warmer worked in one bathroom but not the other one. The electrical outlet cover by the desk was missing a screw and almost came out of the wall when I was pulling a plug. Service was inconsistent. The coffee at breakfast was terribly weak but was promptly replaced when I asked for another one. The front desk was slow at check out, with one of two staff on the phone, and the lobby did not have a card-drop box. The concierge was great and went out of his way to help us find a taxi two blocks away (the street was closed for a fair), and also helped us push our large luggage to the taxi stand. Overall the hotel is iconic, quirky, and fun but it needs some tightening up on the management side to earn a 5 star rating.

6

Stina

26 nov. 2023

·

A séjourné 2 nuits

Musty room with very poor ventilation in bathroom. Extremely noisy heating system and a lot of noise from the courtyard especially during the evening; all night it sounded like being in a room with a washing machine on the spin cycle, very difficult to fall asleep. Called the receptionist/concierge, was on hold for 25 minutes, never got through. Not up to standard.

8

Anastasios

16 août 2025

·

A séjourné 1 nuit

The building’s old charm adds to the Oxford experience, while the rooms were spotless and well kept. Staff were welcoming and helpful.

10

Carrie

20 mai 2025

·

A séjourné 3 nuits

This was my 3rd visit to the Randolph in the past year. Convenient location, friendly attentive staff, and clean. Very comfortable bed. Strong wifi. Small details- I love the towel warmer and toiletries. Negatives- this trip the hotel was full and the showers never got hot enough. The towels aren't as soft/plush as I like. The price has nearly doubled but it could've been that it was a weekend in May and Oxford was busy with graduations. If a view matters to you ask. This time my window looked at a wall.

10

Sarah

12 août 2024

·

A séjourné 2 nuits

Lovely welcome by the staff at reception. Clean room with very comfortable bed . Great location in the centre of Oxford . Would stay again .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont largement loués pour leur confort et certaines chambres sont spacieuses avec vue. Cependant, la taille et la disposition varient, avec des signalements de chambres compactes ou bruyantes et de problèmes de contrôle de la température ou de la climatisation.

Avis de voyageur à ce sujet

6

Deborah

18 juil. 2025

·

A séjourné 2 nuits

For the price I paid this was not good value for money. Expensive, small room. I needed photo ID to check in, apparently policy, although nobody could show me the policy. Luckily I had my drivers licence with me. Unpleasant desk staff and really I would not go back

2

Christopher

23 juin 2024

·

A séjourné 7 nuits

As far as I am concerned The Randolph sold me a bill of goods. As it was my wife’s birthday treat I decided that as the Randolph’s web site say - “Take in the city sights from our Graduate Deluxe King with View. These cosy spaces overlooking either The Ashmolean Museum or Martyr’s Memorial are outfitted with a plush king bed and writing desk.” Then there is the “Stretch out in a plush king bed.” Well in our Graduate Deluxe King with view we got 2 singles held together by a sheet. There was an obvious demarcation in the centre where the 2 mattresses abutted that left stretching out an uncomfortable experience. By morning there was a “trench” between the 2 mattresses. Having paid the premium price for this style of room I was very disappointed. Although each single mattress was very comfortable if we wanted to sleep in separate beds we would have booked twin beds. Front desk and especially Eric were excellent ambassadors for the hotel. Will I ever return to this hotel - no.

10

Bradley

30 juin 2025

·

A séjourné 1 nuit

The room was unbearably hot and the windows didn’t open. Besides that it was a beautiful hotel and the staff were exceptional.

8

Karen

28 août 2024

·

A séjourné 1 nuit

Fabulous hotel, only issue was the street noise which made sleeping difficult.

10

Teresa

8 juil. 2024

·

A séjourné 1 nuit

Hotel was conveniently located in the heart of Oxford University which made site-seeing and dining very nice. The hotel and room were beautifully decorated and very comfortable. Easily some of the most spacious hotel rooms in the UK. The on-site bar and restaurant were also very nice!

4

Kay

15 mai 2023

·

A séjourné 1 nuit

The rooms at this property are ridiculously small, and not as advertised on the website at all. The room was a king, but had no guest seating, and you were forced to sit on the bed as the only option. Not acceptable for a five star hotel.

10

Katie

16 nov. 2025

·

A séjourné 2 nuits

Great breakfast, really comfy bed and room was and quiet. Really friendly staff and great location.

4

Louise

23 mai 2025

·

A séjourné 1 nuit

Too expensive for the comfort. It was like a maze to get to our room. No AC.

8

John

5 août 2024

·

A séjourné 2 nuits

Somewhat to our dismay we were given a disabled room without a bath. It was more like a wet room. Our view overlooked the aircon system. The room was comfortable, well-decorated but far too warm. The air conditioning didn't work properly (it was not possible to turn the temperature below 19 degrees) and the towel rail was left on. (It was more than 30 degrees outside) We had to use the portable fans 24 hours non-stop in order to keep the room cool. The television system did not work properly. For the first two days we were unable to get BBC1, 2, ITV or Channel four. On the last day we were able to receive these channels but with no sound. We had to use subtitles. The staff were extremely helpful and polite. I was a little concerned about reception - which could be chaos. Security concerned me as people could walk in and up the stairs unchallenged. Breakfast: book in advance to save £6 per person. Food good but expensive. A service charge of £2 in the bar is a little steep when the drinks were already over priced. Tables in the bar area were very slow to be cleared.

8

Stephen

4 févr. 2025

·

A séjourné 1 nuit

A lovely hotel, and overall a good experience. The public areas are something quite special - and service is excellent. My only complaint which resists a 5 star rating was the room noise. It was quite dated, and the corridor noise was quite loud through the night and could hear another guest coughing in their room - which given the relatively high room price was a bit disappointing. I’d stay here again, but I’d ask for a better room away from traffic areas.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, accueillant et serviable. Le service peut être inégal, avec des signalements de petits déjeuners ou de départs lents ou mal organisés, des difficultés à joindre l'hôtel par téléphone et des problèmes de facturation ou de suivi.

Avis de voyageur à ce sujet

10

Geraldine

26 nov. 2023

·

A séjourné 4 nuits

Outstanding level of service from all the staff. The bedroom and bathroom were maintained to a very high standard throughout our stay. We would definitely return.

10

Jameson

28 oct. 2025

·

A séjourné 4 nuits

This was our second time staying at The Randolph. Definitely our favorite hotel in Oxford. Staff is always friendly and helpful. We will be back.

10

Rose

13 juin 2023

·

A séjourné 1 nuit

The Randolph hotel is exceptional. As an avid hotel guest across many UK and international hotels, I can say with confidence this is the best choice for a stay in Oxford. The decor and accommodation along with the spa were all beautiful. The most pleasant part of our stay was by far the service. Zoltan, Cristian at the restaurant, Manesh, and Henry all deserve to be mentioned for going above and beyond to make our stay incredibly special and wonderful. We will definitely be back and will recommend the hotel to all our friends and family.

6

Jing

4 mars 2025

·

A séjourné 1 nuit

Our room was nice but it was difficult to get to given the age of the building. The staff were friendly. The overall stay would’ve been fine had we not had an abysmal experience during breakfast. We reserved breakfast the night before. When we got down to breakfast, they told us it was about an hour wait. We wait our turn and come back, and when we went to the buffet, nearly everything was empty. We ended up leaving and asking for a refund. Definitely not what I expected of a “5 star hotel”.

10

Elaine

9 déc. 2024

·

A séjourné 5 nuits

Perfect from beginning to end. Excellent staff.

4

Max

24 nov. 2025

·

A séjourné 1 nuit

We had to find staff to get service in the lounge area by the bar. Again at breakfast, had to get up to find staff to arrange drinks. Lift was broken. Long wait to check out and only found out later we were charged twice for breakfast. Took three phone calls to get that corrected. Room was great, but overall experience was disappointing.

6

Lin

11 juin 2025

·

A séjourné 2 nuits

Service left much to be desired. After my stay, there was an unknown and unexpected charge on my credit card. The front desk was completely unresponsive when I called. The person I spoke to - Manish - never responded and no one picked up the phone after. So if you're staying at this hotel, watch your credit card for charges and hope you won't need any after-stay service.

8

Vijay

23 août 2024

·

A séjourné 3 nuits

The staff was okay. I hope they understand that the International customer's arrival time depends on the flight. I arrived at the hotel at around 10:00 am and I understand that the check in time is 3:00 pm. They made me sit actually till 3:05 pm without even offering any water or coffee, not only that I could see that others arrived after me and was given the key to the room way before me. At 3:05 pm I had to go and ask for the key. This was not the way you treat a customer.

10

Peter

13 nov. 2025

·

A séjourné 1 nuit

Great service at reception - room upgraded - 100% brilliant service and hospitality - thank you!

4

Mason

8 mars 2024

·

A séjourné 3 nuits

Unfortunately, a serious pattern of mistakes and oversights from hotel staff during our hotel stay. Always had to ask for coffee twice, waited 20 minutes to be seated in an empty restaurant, dietary restrictions forgotten, room requests dropped, etc.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central exceptionnel en face de l'Ashmolean et proche des collèges, des transports et des commerces. Certains bruits de la rue affectent les chambres orientées vers la rue.

Avis de voyageur à ce sujet

10

Michael

15 août 2025

·

A séjourné 1 nuit

Good hotel in a great location in Oxford. Plenty of college sites to explore.

10

Didier

5 oct. 2024

·

A séjourné 5 nuits

Ideally located in Oxford City Center.

10

Francis

16 mars 2025

·

A séjourné 1 nuit

Great location. Good service.

10

Eric

30 mars 2023

·

A séjourné 2 nuits

Great location

10

Gary

11 sept. 2025

·

A séjourné 2 nuits

Great location in the heart of Oxford. Hotel has been very clean and the service has been good. Its very large with many steps.

10

Timothy

23 sept. 2024

·

A séjourné 4 nuits

Excellent service. Very well situated for walking the sites in Oxford.

10

George

2 nov. 2023

·

A séjourné 1 nuit

Centrally located. Charming hotel

10

Veronic

6 juin 2024

·

A séjourné 4 nuits

The hotel is fantastic! Well located and just so charming inside and out. Great service and amenities! Highly recommend if you are staying in Oxford, every thing is close by with a bus stop around the corner which we used to visit Blenheim. The train station is also only a 10 min.

10

Karen

7 sept. 2024

·

A séjourné 4 nuits

A wonderful stay at the Randolph in Oxford. Pleasant and efficient staff. Comfortable, lovely room, great location convenient to the bus station at Gloucester Green and the Magdalen stop, plus main sights like Sheldonian Theater, Radcliff Camera, etc. Hotel is just across from the Martyr Memorial too.Also short walk to Christ Church College & Cathedral. Enjoyed the hotel's connection with the Morse TV series. Only negative was the fire alarm activated by some Rolls Royces in the hotel garage (fancy cars in for the Salon Prive auto show at Blenheim Palace), but hotel handled the situation quickly. Breakfast buffet in the pleasant Alice Restaurant at the hotel was delicious. Would highly recommend the Randolph.

10

John

5 août 2025

·

A séjourné 2 nuits

The kind of traditional fine hotel that is hard to find these days. Superb location across from the Ashmolean Museum.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur les repas sont mitigés : beaucoup ont apprécié le restaurant et le bar The Alice, ainsi que certains excellents petits déjeuners et thés de l'après-midi, tandis que d'autres ont trouvé les plats du petit déjeuner froids, le service lent ou sujet à erreurs, la qualité inégale et les prix élevés.

Avis de voyageur à ce sujet

10

Anissa

1 sept. 2024

·

A séjourné 2 nuits

Beautiful hotel. Rooms are well appointed. Hotel restaurant and bar are wonderful. Great location to Oxford and city sites.

10

James

24 mai 2024

·

A séjourné 1 nuit

It's an excellent hotel. Well located. Rooms are a good size. King bed was large and comfy. Breakfast was fabulous. Bar is nice too. Had a lovely time. Will definitely be back.

8

M J

12 déc. 2024

·

A séjourné 2 nuits

Everything was excellent apart from a couple of annoying things. Breakfast was buffet style, food was tasty but not piping hot, coffee was the same! Didn’t spoil our trip just a little frustrating! Parking expensive £48 per day at hotel.

10

Benjamin

15 janv. 2024

·

A séjourné 1 nuit

We stayed for a weekend at the Randolph and everything about the hotel was fantastic, it was by far one of the best hotel experiences I've ever had. The staff in partucular were wonderful, professional, everyone was kind and helpful throughout. We decided to do the breakfast and both the atmosphere and food were great, lots of high quality options and it was quiet and relaxed, would definitely recommend. We also did afternoon tea in the late afternoon and I think the main thing to take away is that the Randolph came across as both classy, high end and 5 star, but also has a relaxed and calm social atmosphere. We were never rushed and the staff gave just the right amount of attention, any need they were happy to accommodate. In general I would struggle to find any negative about the stay, it was fantastic.

10

Philip

29 nov. 2023

·

A séjourné 2 nuits

All excellent except breakfast. No baked beans, no black pudding and some dishes were cold, on the buffet.

6

Robin

12 sept. 2025

·

A séjourné 1 nuit

Whilst the evening service in the Alice bar was excellent the breakfast service also in the Alice was poor, staff standing together talking whilst plates pile up on tables and no interest in coffee refills, getting a clean knife from next door table etc. Rooms were extremely hot changing the settings had no impact, was it being centrally controlled?

6

Mariaelena

15 mars 2025

·

A séjourné 1 nuit

This property is in walking distance from shopping, restaurants and really cool architecture. The restraint had poor and slow service. The food is overpriced for this area. The room was nice. The shower was out of soap. The housekeeping does not vacuum. No attention to detail here. Every service person we encountered seemed bothered to interact. The beds are wonderfully soft!

4

Ravi

9 sept. 2024

·

A séjourné 1 nuit

The hotel is no better than an average 3 star. Breakfast was a disaster. Staff didn’t understand our order. Several mistakes were made and we were overcharged by a significant amount. The buffer was of poor quality. The Morse Bar is too small for a hotel this size. The decor is what would expect to find in a 1979s pub with rooms. The rooms are old, poorly ventilated, the air con doesn’t work properly and not properly noise proofed. Overall the hotel was poor value for money and needs an urgent overhaul. There should be a premier restaurant; a bigger bar; modernised bedrooms and decor generally; staff who are better trained.

8

John

2 janv. 2025

·

A séjourné 2 nuits

Breakfast was barely warm ! Shower was messy with rubber mat inside and bath mat out! Long walk from lift to shower. No coat hanging in restaurant area for outside clothing

10

Karen

7 sept. 2024

·

A séjourné 4 nuits

A wonderful stay at the Randolph in Oxford. Pleasant and efficient staff. Comfortable, lovely room, great location convenient to the bus station at Gloucester Green and the Magdalen stop, plus main sights like Sheldonian Theater, Radcliff Camera, etc. Hotel is just across from the Martyr Memorial too.Also short walk to Christ Church College & Cathedral. Enjoyed the hotel's connection with the Morse TV series. Only negative was the fire alarm activated by some Rolls Royces in the hotel garage (fancy cars in for the Salon Prive auto show at Blenheim Palace), but hotel handled the situation quickly. Breakfast buffet in the pleasant Alice Restaurant at the hotel was delicious. Would highly recommend the Randolph.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	230 $US
février	252 $US
mars	283 $US
avril	353 $US
mai	429 $US
juin	476 $US
juillet	608 $US
août	344 $US
septembre	506 $US
octobre	334 $US
novembre	269 $US
décembre	252 $US

di	lu	ma	me	je	ve	sa
1 $253	2 $274	3 $295	4 $316	5 $486	6 $644	7 $528
8 $275	9 $274	10 $327	11 $324	12 $472	13 $496	14 $485
15 $258	16 $289	17 $324	18 $348	19 $285	20 $370	21 $433
22 $253	23 $295	24 $312	25 $306	26 $327	27 $351	28 $432
29 $262	30 $274

The Randolph Hotel Oxford, a Graduate by Hilton

Prix pour The Randolph Hotel Oxford, a Graduate by Hilton

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 très grand lit et 1 canapé-lit (Oxford Suite)

Chambre, 1 lit une place

Suite Junior, 1 très grand lit

Suite, 1 très grand lit et 1 canapé-lit (Randolph Suite)

Chambre Deluxe, 1 très grand lit

Chambre, 2 lits une place

Chambre, 1 lit double

Chambre, 1 très grand lit

Chambre Deluxe, 2 lits une place

Suite, 1 très grand lit et 1 canapé-lit

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite

Chambre Familiale, plusieurs lits

Avis des voyageurs sur The Randolph Hotel Oxford, a Graduate by Hilton

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Instructions d’arrivée

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $532	20 $599	21 $467	22 $380	23 $358	24 $517
25 $316	26 $411	27 $369	28 $380	29 $327	30 $295	31 $412