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Shangri-La Golden Sands, Penang - Image 1
Shangri-La Golden Sands, Penang - Room
Shangri-La Golden Sands, Penang - Room
Shangri-La Golden Sands, Penang - View from room
Shangri-La Golden Sands, Penang - Pool

Shangri-La Golden Sands, Penang

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Practice your swing on the golf course or dip into one of the 2 outdoor pools. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Shangri-La Golden Sands, Penang is widely seen as a family-focused beachfront resort with lively pools and waterslides, but many guests note dated rooms and facilities, variable cleanliness, and beach conditions affected by erosion and jellyfish warnings.

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Facilities

Family Friendly

Cleanliness

Mixed

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Inconsistent

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6

Beng choo

IAN-logo

3 weeks ago

·

Stayed 2 nights

Rooms are clean but very dated. The hotel is centrally located and within walking to local eateries and the night market. This is good as everything inside the hotel is very overpriced. I Breakfast was ok but not worth the money if not included in the room for free. The beach is eroded which is a shame. The pool so very nice. I previously stayed at the Hard Rock and found that to be better value for money.
Rooms are clean but very dated. The hotel is centrally located and within walking to local eateries and the night market. This is good as everything inside the hotel is very overpriced. I Breakfast was ok but not worth the money if not included in the room for free. The beach is eroded which is a shame. The pool so very nice. I previously stayed at the Hard Rock and found that to be better value for money.
10

Liang Jen

IAN-logo

25 Apr 2026

·

Stayed 1 night

good breakfast
good breakfast
10

Michael

IAN-logo

14 Mar 2026

·

Stayed 3 nights

Staff very friendly. Lots of pools, shame about the beech
Staff very friendly. Lots of pools, shame about the beech
10

linda

IAN-logo

9 Mar 2026

·

Stayed 2 nights

Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
10

Arielle

IAN-logo

8 Mar 2026

·

Stayed 4 nights

If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
Jalan Batu Feringgi, Batu Ferringhi, Penang, Malaysia

Location

With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.1 mi (0.2 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This beach resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.

Ferringgi Beach(0.1 Miles)

Eden Parade Shopping Centre(0.2 Miles)

Batu Feringghi Night Market(0.4 Miles)

Moonlight Bay(1 Miles)

Miami Beach(1.5 Miles)

TeddyVille Museum(1.8 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately MYR 84 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility can be confirmed with the property prior to arrival.

The property is located 0.1 mi (0.2 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. Other nearby attractions include Eden Parade Shopping Centre (0.2 mi), Batu Feringghi Night Market (0.4 mi), and Miami Beach (1.5 mi).

Yes, there are 2 outdoor swimming pools available. The pools are operational year-round, and one of them is designated for children.

One child aged 11 years or younger stays free when occupying the parent or guardian's room using existing bedding.

The property offers rollaway beds for a fee of MYR 150 per night. Advance request or confirmation may be required for availability.

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Instant AI responses are based on hotel information

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