Dragonfly Hotel Peterborough
From
77 $US
/nuit
Prix pour Dragonfly Hotel Peterborough
Sélectionnez les dates pour voir les prix et les disponibilités
From
77 $US
/nuit
Prix moyens mensuels
À Dragonfly Hotel Peterborough, les prix par nuit s'élèvent en moyenne à 64 $US pendant le mois le moins cher (décembre) et à 76 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| mai | 76 $US |
| novembre | 65 $US |
| décembre | 64 $US |
M
N
D
Le plus cher : mai (env. 76 $US)
Le moins cher : décembre (env. 64 $US)
À propos de cet établissement
.ROOM ONLY. BED AND BREAKFAST.Total number of rooms 70: No. Number of floors (main building) 1. Double rooms 66. Junior suites 4. Accessible rooms 3..American Express: Yes. MasterCard: Yes. Visa: Yes. Visa Electrón: Yes..Wheelchair-accessib...
Emplacement
En choisissant l'tablissement Dragonfly Hotel Peterborough de Peterborough, vous sjournerez quelques kilomtres du site Cathdrale de Peterborough
Restaurant
Chambres non-fumeurs
Service en chambre
Salle de banquet
Service de réveil
Sèche-cheveux
Emplacement
Thorpe Meadows, Angleterre, Royaume-Uni
Options de chambre
1
Standard Room
258 ft²
16
Executive Double Room
1 Grand Lit Double
301 ft²
Wi-Fi (gratuit)Télévision
1
Standard Double Or Twin Room
1 Lit Double
2 Lits Simples
258 ft²
Climatisation
2
Adapted Twin Room
2 Lits Simples
280 ft²
Wi-Fi (gratuit)Télévision
16
Standard Double Room
1 Lit Double
258 ft²
Wi-Fi (gratuit)Télévision
1
Standard Double Or Twin Room (Accessible)
7
Standard Twin Room
2 Lits Simples
258 ft²
Wi-Fi (gratuit)Télévision
Standard Twin Room (Accessible)
1
Business Double Room
Avis des voyageurs sur Dragonfly Hotel Peterborough
7.9
Bien
Basé sur 2 193 avis vérifiés
Qui séjourne ici ?
Affaires
53%
Couples
29%
Familles
8%
Groupes
4%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel Dragonfly Peterborough constitue un point de départ pratique à proximité du centre-ville, et de nombreux clients apprécient le personnel accueillant, le bon rapport qualité-prix et le confort des lits, bien que plusieurs soulignent que les chambres sont vieillottes et que l'enregistrement en libre-service peut être frustrant.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel Dragonfly Peterborough constitue un point de départ pratique à proximité du centre-ville, et de nombreux clients apprécient le personnel accueillant, le bon rapport qualité-prix et le confort des lits, bien que plusieurs soulignent que les chambres sont vieillottes et que l'enregistrement en libre-service peut être frustrant.
Les salles de bains sont souvent plus récentes, avec de bonnes douches, mais l'entretien et le ménage peuvent être incohérents. Le petit-déjeuner et les repas au bar suscitent des avis mitigés, allant de copieux et savoureux à limité, sous-effectif ou servi froid. Le cadre au bord du lac et les sentiers pédestres sont largement appréciés, et le parking est facile, bien que certains signalent des problèmes d'enregistrement ou de facturation. Attendez-vous à un séjour simple avec des prestations variables.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le bar/restaurant sur place donne sur le lac et il y a amplement de places de parking ; plusieurs clients notent la présence de bornes d'enregistrement en libre-service. Certains signalent des problèmes d'enregistrement ou de facturation du parking après leur séjour.
Avis de voyageur à ce sujet
10
S
17 avr. 2023
·
A séjourné 1 nuit
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
8
D
5 oct. 2023
·
A séjourné 2 nuits
Everything is self-service. You check yourself in on a screen and print your own room card while a member of staff watches. Have to queue at breakfast to make toast on a toaster which only does two slices. Apparently, bedrooms are only serviced after five days. Great position, great water view, and easy walk along the river to the city centre
Everything is self-service. You check yourself in on a screen and print your own room card while a member of staff watches. Have to queue at breakfast to make toast on a toaster which only does two slices. Apparently, bedrooms are only serviced after five days. Great position, great water view, and easy walk along the river to the city centre
10
Jacqueline
6 nov. 2024
·
A séjourné 1 nuit
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
10
Laura
20 sept. 2024
·
A séjourné 1 nuit
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
10
Kate
11 mars 2024
·
A séjourné 2 nuits
Seemless stay. Easy parking on arrival (although GPS seems to send you to the pub around the corner). Noone on reception, self check-in. Good night sleep, no disturbance.
Seemless stay. Easy parking on arrival (although GPS seems to send you to the pub around the corner). Noone on reception, self check-in. Good night sleep, no disturbance.
8
Silvana
8 juil. 2024
·
A séjourné 1 nuit
O hotel era simples, mas a cama era confortável. Ambiente do quarto meio escuro. Tinha uma área de Happy hour de frente para uma lagoa, bastante agradável. Quanto ao café da manhã, não usufruímos. Quanto aos funcionários, foram prestativos.
O hotel era simples, mas a cama era confortável. Ambiente do quarto meio escuro. Tinha uma área de Happy hour de frente para uma lagoa, bastante agradável. Quanto ao café da manhã, não usufruímos. Quanto aos funcionários, foram prestativos.
8
Mellissa
21 déc. 2022
·
A séjourné 1 nuit
Very convenient location with easy parking
Very convenient location with easy parking
6
John
17 juil. 2024
·
A séjourné 3 nuits
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
10
Arthur
24 févr. 2023
·
A séjourné 2 nuits
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
2
Jamie
12 mars 2024
·
A séjourné 3 nuits
The hotel itself is okay, a bit pricey for the facilities but staff were helpful and polite. The nightmare started with the parking fine I received after my stay, despite registering my car at check-in. I now have an aggressive fine company wasting my time and I wish I hadn't stayed here at all. BEWARE BOOKING FOR THIS HOTEL!
The hotel itself is okay, a bit pricey for the facilities but staff were helpful and polite. The nightmare started with the parking fine I received after my stay, despite registering my car at check-in. I now have an aggressive fine company wasting my time and I wish I hadn't stayed here at all. BEWARE BOOKING FOR THIS HOTEL!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres propres et les salles de bains rafraîchies, mais plusieurs signalent des lacunes telles que des chambres non faites, du linge taché, des déchets laissés, ou des espaces de restauration nécessitant un meilleur entretien.
Avis de voyageur à ce sujet
10
Sara
9 mai 2024
·
A séjourné 1 nuit
Stay was good, room on the small side but clean and well presented
Stay was good, room on the small side but clean and well presented
10
Prajendra
6 juin 2023
·
A séjourné 1 nuit
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
8
Steve
31 déc. 2023
·
A séjourné 2 nuits
Good value for money for a two-night stay. Having booked one room for myself and a room for each of my two children, the self-service check-in required me to make a separate payment for each booked room. However, they were good-sized double rooms, with adequate facilities. I found someone else's sweet wrapper under my bed and the bath/shower taps were not very precise. There was some noise from guests noisily shutting doors after midnight on our corridor but the beds were comfortable.
Good value for money for a two-night stay. Having booked one room for myself and a room for each of my two children, the self-service check-in required me to make a separate payment for each booked room. However, they were good-sized double rooms, with adequate facilities. I found someone else's sweet wrapper under my bed and the bath/shower taps were not very precise. There was some noise from guests noisily shutting doors after midnight on our corridor but the beds were comfortable.
8
Eddie
2 avr. 2024
·
A séjourné 3 nuits
The property is very well looked after, and there's always someone cleaning
The property is very well looked after, and there's always someone cleaning
2
Peter
16 avr. 2024
·
A séjourné 1 nuit
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
8
Andrew
12 juin 2024
·
A séjourné 2 nuits
Room not cleaned, bed not made, towels not changed, coffee tea not replaced
Room not cleaned, bed not made, towels not changed, coffee tea not replaced
8
A
23 févr. 2023
·
A séjourné 1 nuit
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
4
Francesco
9 juin 2024
·
A séjourné 1 nuit
Struttura poco curata e non molto pulita
Struttura poco curata e non molto pulita
6
Lisa
9 janv. 2023
·
A séjourné 19 365 nuits
The grounds/view incredible but the tired decoration outside of the lobby/main area was disappointing. Cold room limited storage space/ bath not cleaned adequately. Doubtful if we return again
The grounds/view incredible but the tired decoration outside of the lobby/main area was disappointing. Cold room limited storage space/ bath not cleaned adequately. Doubtful if we return again
10
Lisa
21 janv. 2024
·
A séjourné 2 nuits
Very happy clean nice room and breakfast.
Very happy clean nice room and breakfast.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement simples avec des lits confortables ; plusieurs clients notent un décor démodé et une maintenance aléatoire, bien que de nombreuses salles de bains semblent avoir été rénovées avec de bonnes douches. Des problèmes occasionnels incluent du bruit de tuyauterie, des fenêtres mal isolées, peu de prises de courant, des petites surfaces ou des lits jumeaux poussés l'un contre l'autre.
Avis de voyageur à ce sujet
10
Sara
9 mai 2024
·
A séjourné 1 nuit
Stay was good, room on the small side but clean and well presented
Stay was good, room on the small side but clean and well presented
2
Stuart
8 déc. 2023
·
A séjourné 1 nuit
This hotel frequently sells twin rooms as doubles but they are poor versions of doubles and the booking system sells a double room not 2 singles pushed together. There is no attempt or effort to fill that dreadful gap down the middle, not even zipped together just a huge gap that you cant escape from all.night. They should not sell such poor twins as a double, when you buy a double you expect a double and there is.never any notification to say you might have a single pushed together - cannot be trusted
This hotel frequently sells twin rooms as doubles but they are poor versions of doubles and the booking system sells a double room not 2 singles pushed together. There is no attempt or effort to fill that dreadful gap down the middle, not even zipped together just a huge gap that you cant escape from all.night. They should not sell such poor twins as a double, when you buy a double you expect a double and there is.never any notification to say you might have a single pushed together - cannot be trusted
2
Robert
21 juil. 2024
·
A séjourné 1 nuit
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
8
Ashleigh
23 août 2024
·
A séjourné 1 nuit
Booked this trip as a girls weekend away. The hotel is beautiful, the restaurant and staff were brilliant. Checking in was smooth and the housekeeping was great. We did however have an issue with the bathroom door. The lock was broken and led to each of us becoming locked in the bathroom at some point. Even when we weren’t using the lock it would engage and was very difficult to open again. I did bring this up with reception but nobody got back into contact with me. I wouldn’t have felt safe allowing my children in the room due to the lock
Booked this trip as a girls weekend away. The hotel is beautiful, the restaurant and staff were brilliant. Checking in was smooth and the housekeeping was great. We did however have an issue with the bathroom door. The lock was broken and led to each of us becoming locked in the bathroom at some point. Even when we weren’t using the lock it would engage and was very difficult to open again. I did bring this up with reception but nobody got back into contact with me. I wouldn’t have felt safe allowing my children in the room due to the lock
10
Laura
20 sept. 2024
·
A séjourné 1 nuit
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
6
Mariusz
22 mars 2023
·
A séjourné 2 nuits
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
8
ALEXANDER
10 nov. 2024
·
A séjourné 1 nuit
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
8
Sean
4 août 2024
·
A séjourné 1 nuit
Great location, lovely breakfast, comfortable beds
Great location, lovely breakfast, comfortable beds
4
Mark
24 mars 2023
·
A séjourné 2 nuits
Unfortunately the french doors did not seal and wind constantly blow through - the iron looked like it someone had fried bacon on it - black
Unfortunately the french doors did not seal and wind constantly blow through - the iron looked like it someone had fried bacon on it - black
6
Colin
21 juil. 2024
·
A séjourné 1 nuit
Room was very noisy from the water pipework it was banging and making other noises for the whole night
Room was very noisy from the water pipework it was banging and making other noises for the whole night
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et serviable, mais le service peut être limité : l'enregistrement en libre-service remplace parfois la réception, les appels téléphoniques et les remboursements restent sans réponse, et le service du petit-déjeuner ou du bar peut être sous-effectif.
Avis de voyageur à ce sujet
8
Martin
24 avr. 2023
·
A séjourné 1 nuit
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
4
Stephen
7 nov. 2023
·
A séjourné 1 nuit
The people on reception where great, however i booked through booking and on arrival it was an automatic reception, i went through this process, and since then i was double charged by the hotel, called several times since i stayed and found out in was double charged, AND NO ANSWER! NOT ONE PERSON has answered the phone, be carful people....you maybe double charged like me.
The people on reception where great, however i booked through booking and on arrival it was an automatic reception, i went through this process, and since then i was double charged by the hotel, called several times since i stayed and found out in was double charged, AND NO ANSWER! NOT ONE PERSON has answered the phone, be carful people....you maybe double charged like me.
2
Robert
21 juil. 2024
·
A séjourné 1 nuit
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
10
Laura
20 sept. 2024
·
A séjourné 1 nuit
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
8
ALEXANDER
10 nov. 2024
·
A séjourné 1 nuit
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
8
Tina
10 déc. 2023
·
A séjourné 3 nuits
I liked the property but the weather was inclement and therefore was unable to explore the area around the property. The self check in process was a faff, and would be much easier if the receptionist sitting there was utilised in this way! One night of my 3 night stay was disturbed throughout the night by noisy guests in rooms nearby, being inconsiderate, and unaware of the impact they were having on other guests. The staff apologised the following morning, but that was all they did. Could have made the stay more comfortable following complaint.
I liked the property but the weather was inclement and therefore was unable to explore the area around the property. The self check in process was a faff, and would be much easier if the receptionist sitting there was utilised in this way! One night of my 3 night stay was disturbed throughout the night by noisy guests in rooms nearby, being inconsiderate, and unaware of the impact they were having on other guests. The staff apologised the following morning, but that was all they did. Could have made the stay more comfortable following complaint.
6
John
17 juil. 2024
·
A séjourné 3 nuits
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
8
Stewart
31 mai 2023
·
A séjourné 1 nuit
We arrived on the afternoon of a bank holiday, the place was totally understaffed and the poor 2 staff that were rostered on did a magnificent job under the circumstances, even whilst copping abuse and worse from some guests. Jamal alone in the bar to serve drinks, take meal orders, deliver meals and clean up was unbelievable and kept his composure all night. Marina on reception and various other duties was also fantastic. Rooms and establishment is very good condition, clean and tidy
We arrived on the afternoon of a bank holiday, the place was totally understaffed and the poor 2 staff that were rostered on did a magnificent job under the circumstances, even whilst copping abuse and worse from some guests. Jamal alone in the bar to serve drinks, take meal orders, deliver meals and clean up was unbelievable and kept his composure all night. Marina on reception and various other duties was also fantastic. Rooms and establishment is very good condition, clean and tidy
8
Geoff
4 mars 2024
·
A séjourné 1 nuit
Short of staff at breakfast food needed topping up
Short of staff at breakfast food needed topping up
10
Daniel
21 juil. 2024
·
A séjourné 1 nuit
Staff are friendly and accomodating...keep up the good work.
Staff are friendly and accomodating...keep up the good work.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Le cadre paisible au bord du lac avec des sentiers pédestres est largement apprécié, et l'hôtel se trouve à distance de marche ou à un court trajet en voiture du centre-ville.
Avis de voyageur à ce sujet
8
Peter
13 juin 2024
·
A séjourné 1 nuit
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
10
S
17 avr. 2023
·
A séjourné 1 nuit
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
8
Walter
10 sept. 2024
·
A séjourné 1 nuit
Good proximity to town
Good proximity to town
10
Jacqueline
6 nov. 2024
·
A séjourné 1 nuit
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
10
Laura
20 sept. 2024
·
A séjourné 1 nuit
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
6
Gul
23 oct. 2024
·
A séjourné 3 nuits
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
8
Steven
15 mai 2023
·
A séjourné 1 nuit
Clean and great place with nice view. Included full breakfast.
Clean and great place with nice view. Included full breakfast.
6
Mariusz
22 mars 2023
·
A séjourné 2 nuits
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
8
Mellissa
21 déc. 2022
·
A séjourné 1 nuit
Very convenient location with easy parking
Very convenient location with easy parking
8
Walter
22 mai 2024
·
A séjourné 2 nuits
Dam behind hotel. Peaceful walk in summer. Lovely
Dam behind hotel. Peaceful walk in summer. Lovely
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et la restauration sur place suscitent des avis mitigés : beaucoup apprécient les repas savoureux et copieux avec vue sur le lac, tandis que d'autres trouvent un choix limité, un manque de personnel, une fermeture anticipée, des ruptures de stock, ou de la nourriture servie froide ou réchauffée au micro-ondes.
Avis de voyageur à ce sujet
8
Peter
13 juin 2024
·
A séjourné 1 nuit
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
8
Martin
24 avr. 2023
·
A séjourné 1 nuit
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
10
Prajendra
6 juin 2023
·
A séjourné 1 nuit
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
6
Gul
23 oct. 2024
·
A séjourné 3 nuits
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
8
Sean
4 août 2024
·
A séjourné 1 nuit
Great location, lovely breakfast, comfortable beds
Great location, lovely breakfast, comfortable beds
2
Peter
16 avr. 2024
·
A séjourné 1 nuit
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
10
Robert
5 avr. 2024
·
A séjourné 2 nuits
Would stay again most definitely. The food was amazing, didnt expect it to b a good as it was. The staff were welcoming. Rooms where just as shown on the piks.
Would stay again most definitely. The food was amazing, didnt expect it to b a good as it was. The staff were welcoming. Rooms where just as shown on the piks.
10
stuart glen
25 juin 2023
·
A séjourné 7 nuits
The staff was absolutely amazing. Kind people throughout the hotel. We were there under unfortunate circumstances and the staff was wonderfully accommodating. The view was amazing and the food was great. We would stay again and recommend it to everyone.
The staff was absolutely amazing. Kind people throughout the hotel. We were there under unfortunate circumstances and the staff was wonderfully accommodating. The view was amazing and the food was great. We would stay again and recommend it to everyone.
10
Vince
29 avr. 2024
·
A séjourné 3 nuits
Stayed for three nights over a recent weekend to provide a base for gigs in three separate places (Bedford, London, Cambridge)...was decently priced (especially when I used one of my Hotel.com reward nights BUT I could have done better booking direct as they offered a three for the price of two deal including breakfast... I did buy breakfast on the Sunday morning BUT that was a mistake as the kitchen closed at ten (not eleven as per the website) and arriving at nine forty five I had little choice or selection - no sausages, a couple of bits of bacon and just a single scoop of beans...my bad!
Stayed for three nights over a recent weekend to provide a base for gigs in three separate places (Bedford, London, Cambridge)...was decently priced (especially when I used one of my Hotel.com reward nights BUT I could have done better booking direct as they offered a three for the price of two deal including breakfast... I did buy breakfast on the Sunday morning BUT that was a mistake as the kitchen closed at ten (not eleven as per the website) and arriving at nine forty five I had little choice or selection - no sausages, a couple of bits of bacon and just a single scoop of beans...my bad!
8
Folashade
5 août 2024
·
A séjourné 1 nuit
Location was great Breakfast fab!!!
Location was great Breakfast fab!!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Arthur
24 févr. 2023
·
A séjourné 2 nuits
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
8
A
23 févr. 2023
·
A séjourné 1 nuit
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
Arrivée à partir de 14:00
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Check-out time ends at12:00
Pets
Pets are not allowed
Children And Extra Bed Policy
Child policies:Children of all ages are welcome at this property.Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.Cribs and Extra Beds:For all room types, cribs and extra beds cannot be added.;
Fees
Deposit Policy:[Deposit]Deposit required;[Deposit Collection Methods]A fixed amount of £25.00 (approx. US$33.12) is charged.;
Équipements populaires
Restaurant
Chambres non-fumeurs
Service en chambre
Salle de banquet
Service de réveil
Sèche-cheveux
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sèche-cheveux
Douche
Petit-déjeuner en chambre
Smoke-Free Property
Wheelchair Accessible (Limited)
Connexion Internet
Wi-fi gratuit
Services
Salle de banquet
Service de réveil
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Activités
Jardin
Parcours de golf (à proximité)
Aire de jeux
Terrasse