Name: Macdonald Tickled Trout Hotel
Address: Preston New Road Samelsbury, District de South Ribble, Lancashire (comté), GB
Rating: 7.35

Ce qu'en disent des voyageurs

Au Macdonald Tickled Trout Hotel, les voyageurs soulignent un emplacement pratique au bord de la rivière, juste à côté de la M6, contrastant avec un intérieur daté et des problèmes d'entretien notables, avec des signalements d'odeurs d'humidité, de moisissures et de poussière, ainsi que quelques commentaires mentionnant des chambres spacieuses et des vues agréables.  

Le personnel est fréquemment décrit comme aimable et serviable, bien que l'enregistrement et la réactivité puissent être inégaux. Les commentaires sur les repas sont mitigés : les petits-déjeuners sont souvent limités, tièdes ou chers, tandis que les dîners varient d'agréables à des articles manquants au menu. Les aspects pratiques incluent un parking sur place payant et des bornes de recharge pour véhicules électriques, des problèmes occasionnels avec les ascenseurs ou l'accès, ainsi qu'une qualité variable du Wi-Fi et de la température des chambres. Attendez-vous à une étape pratique avec un entretien et un service inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking sur place est disponible, mais est souvent payant et nécessite un code de barrière. Des bornes de recharge pour véhicules électriques sont présentes, mais leur disponibilité et leur utilisation abusive par des véhicules non électriques sont signalées ; les clients mentionnent également parfois des odeurs, des pannes et un accès difficile à l'ascenseur.

Avis de voyageur à ce sujet

8

D

15 nov. 2023

·

A séjourné 1 nuit

Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.

8

DJ

8 juin 2024

·

A séjourné 1 nuit

This was a stopover while travelling south from Scotland to Somerset. The accommodation was just what we wanted and as the facilities include chargers we were able to start next days journey after a good breakfast and with a fully charged car.

6

Christopher

25 juin 2024

·

A séjourné 1 nuit

ok! Shower needed refreshing with stained mastic and mould on ceiling. Lift not working. I waited 15 mins or so and no-one came to take my breakfast order so left as I didn't have time to wait. Ordered a pint of Peroni at the bar and there was quite a head on it - another member of staff noticed me looking at it and topped it up. Door in the corridor near my room had a note on it asking people not to let it self close as it slammed shut very loudly - even letting go a couple of inches from closed it still made a very loud noise - why not fix it as would be very annoying in the night if your room was near. Recently stayed at Houston House near Livingston - another hotel in your chain and found the staff much friendlier.

6

Charles

30 oct. 2024

·

A séjourné 1 nuit

The hot Breakfast although plentiful was barely warm, and the EV charging a joke, 6 bays occupied by 5 petrol cars and one Ev which wasn't even plugged in, why ask for Reg no's if as you say you can't do anything about it!!!

8

Steve

3 avr. 2025

·

A séjourné 1 nuit

Nothing wrong, only downside was paying for parking as never experienced this before, the only way to get there is drive, I thought that a stupid idea,

6

Susan

23 févr. 2025

·

A séjourné 1 nuit

Hotel is good for the price but spoilt by lack of care- curtain where hanging off and light outside in the hall was off so needed to use torch on my phone to find the key whole. Also the fact that you have to pay £5 to park your car is not hi-lighted enough. Bit of a con really as the hotel is beside the motorway and no other place you can park ????

6

Ian

20 déc. 2024

·

A séjourné 2 nuits

At check in, we weren't given a code to exit the car park. We assumed the barrier was automatic. On check in, clerk only took payment for 1 night. On check out, we were informed we hadn't paid. So we had to look at the email to see if an amount was due. The shower in room 204 was faulty. I had a lukewarm shower 2 days running. It also fluctuated to cold during use. I had informed reception on the evening of the first day, but nothing was done. THIS WAS VERY UNSATISFACTORY! Not what we expect for the money paid. The hotel was clean and otherwise comfortable for our requirements.

8

Steve

28 déc. 2024

·

A séjourné 1 nuit

I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.

8

karen

25 janv. 2024

·

A séjourné 1 nuit

Well placed just off the motorway Rooms well priced I don’t like having to pay an extra £13 to ensure a refundable status for the booking The lift has a strange odour as does the 3rd floor around the lift area The atmosphere of the hotel is slightly underwhelming and the staff differ in service level provision

2

Jeremy

3 avr. 2025

·

A séjourné 1 nuit

Feels poor to have a parking charge added on arrival after paying up front on Hotel’s dot Com app. An added expense and I still think the app is just not clear enough. Not a great Customer experience and obviously you then view the hotel with different eyes. It’s tired as a facility but room was spacious but they were not ready for a 7am breakfast today so it was all a bit of a rush. Not a wonderful breakfast buffet but adequate. In total need of decorating. Good location by the Motorway.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté et l'entretien sont inégaux, avec des signalements récurrents de poussière, d'odeurs d'humidité ou de moisi, de moisissures dans les salles de bains et un manque de femme de ménage, bien que certains clients aient trouvé les chambres propres.

Avis de voyageur à ce sujet

8

Paul

2 juin 2025

·

A séjourné 2 nuits

Property very tired and in need of a good clean Staff excellent and still good value

2

Richard

29 mai 2025

·

A séjourné 1 nuit

Noisy, dirty and poor condition.

2

Robert

22 juin 2025

·

A séjourné 1 nuit

Dirty room

2

Neil

30 mai 2025

·

A séjourné 1 nuit

Awful horrible dirty staff awful

4

Karen

8 mai 2025

·

A séjourné 1 nuit

The hotel needs a make over. The carpets are thread bare. The towels have seen better days. The sink in the bathroom needs a dam good clean.

6

LOUISE

3 nov. 2024

·

A séjourné 2 nuits

Some areas particularly the bedroom could have been cleaner

2

Ryan

25 mai 2025

·

A séjourné 1 nuit

I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.

4

Sarah

18 févr. 2025

·

A séjourné 1 nuit

A last minute stay for us but not the 4* as advertised. Paper coming off the ceiling, someone else’s hair on our bathroom floor, Poor lighting in the bedroom, and wall so thin we could hear our neighbours snoring

4

Brian

30 avr. 2025

·

A séjourné 1 nuit

Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.

6

Julie

4 juin 2025

·

A séjourné 1 nuit

Very dated bedroom, two armchairs in bedroom were very old and in poor condition. The bathroom smelled very damp and foisty, there was lots of mould in the shower cubicle on the ceiling and around the tiles. The bed was comfy and the room was warm and quiet.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement datées, avec un éclairage et un contrôle de la température variables ; certaines sont spacieuses avec des lits confortables et une vue sur la rivière, tandis que d'autres souffrent du bruit de l'autoroute, de vieilles télévisions et d'un Wi-Fi peu fiable.

Avis de voyageur à ce sujet

6

Craig

16 déc. 2023

·

A séjourné 1 nuit

The staff were excellent in fact couldn’t have been better . The hotel location is fantastic for traveling up or down the m6 . I had a river view very nice . The hotel is very very tired but that was reflected in the price . I thought the dinner and wine to be London price not good value at all . My god the room temperature was so hot sauna standards couldn’t put down or open the window basically if they could put the heating down they could half the price for eating .

4

Damian

22 juil. 2024

·

A séjourné 1 nuit

Properly is old and requires renovation. Worst post was that there was no AirCon!! Room was next to motorway so you can’t even open robberies because you would hear all the noise… not worth the money..

10

Laura

3 sept. 2024

·

A séjourné 1 nuit

Just off motorway so ideal for stop off during long journey. Room was nice, comfy and quiet. Service station next door was handy, as was electric car charge point.

6

Richard

15 avr. 2025

·

A séjourné 1 nuit

The hotel has seen better days. It’s very tired, dated and needs a total refurb.

8

Keith

7 mai 2025

·

A séjourné 1 nuit

Nice hotel but had a long walk to room. Could do with more light in the room

6

Nev

24 nov. 2023

·

A séjourné 1 nuit

Wi-fi was very poor, kept dropping out and it was very frustrating when trying to work. When opening the window the 2 inches or so that was possible, it did make it very noisy as the hotel is next to a petrol station and main road/motorway. Staff & service was very good. Food was good.

10

Lee

19 avr. 2025

·

A séjourné 1 nuit

What a lovely surprise this place was. It’s a little dated but was clean and very comfortable. Staff were friendly and helpful. We have paid a lot more for a lot less. Room and en-suite were great with a lovely view of the river.

2

Hannah

18 août 2024

·

A séjourné 1 nuit

We booked this hotel as a last minute overnight trip during a long roadtrip back from Scotland. The family room was just big enough to get three of us in. The beds were comfy enough. The only lighting was a couple of spotlights by the door and a lamp at the desk so it was very dark. The window didn't open. The bathroom was tiny, not ideal for helping children to wash. The toilet flush was broken, the sink plug was broken, and I had to run the shower to get warm water to come through to the sink tap as after running it for several minutes it was still cold. The only redeeming quality for this hotel was the free parking and breakfast was fairly decent.

6

Damian

30 juin 2024

·

A séjourné 1 nuit

The bed was super comfortable. However I had the misfortune of being allocated a connecting room. Unlike modern hotels where there is two doors between the room. There is only one and you can hear everything next door. I was woken up up someone watching TV between 2 & 3 in the morning. It didn’t sound like it was turned up but I could hear it word for word. Also the shower gel was empty if I had known before I got in the shower it would not have been so bad. There was mould on the bathroom ceiling. Finally I was not at check in of departure advised of the code to exit the car park. Luckily another guest let md out which saved me going back to reception. Thd hotel was very clean and comfortable, just make sure you don’t get a connected room if you want a good nights sleep

6

Lee

26 janv. 2025

·

A séjourné 1 nuit

The room was poorly lit, very dark

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients louent le personnel aimable et serviable, et certains problèmes ont été résolus rapidement. Cependant, les expériences varient, avec des signalements d'un enregistrement lent ou sans surveillance et d'une réactivité incohérente à la réception et au restaurant.

Avis de voyageur à ce sujet

4

Steve

22 oct. 2023

·

A séjourné 1 nuit

I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.

2

Jim

10 avr. 2025

·

A séjourné 2 nuits

Dreadful, I won’t be staying there again. The welcome was terrible (made to wait whilst paperwork, not related to my stay, was completed, and then a very surly “Surname” and the key handed over without any grace at all), the bedside table was broken and clearly in danger of collapsing, no sockets anywhere near the bed (I have a sleep apnea machine, I had to sleep on the other side of the bed to enable it to reach at a real stretch) and then, despite making it very clear I was dairy intolerant (which they’d acknowledged) I was served dinner with a creamy sauce. When I queried that, and they confirmed it was full of dairy, they changed my plate and supplied a fresh potato pancake but did not offer fresh veg and did not apologise.

10

Ryan Williams, Annette Duxbury, Stephen

28 mai 2025

·

A séjourné 2 nuits

Helpful staff

2

Ryan

25 mai 2025

·

A séjourné 1 nuit

I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.

6

Ken

14 août 2023

·

A séjourné 1 nuit

We did have some issues and made a complaint. I have to say how the receptionist and management dealt with our complaint was exemplary and restored my faith in Macdonald Hotels.

6

w a

21 juil. 2024

·

A séjourné 1 nuit

I used this hotel regularly some years back Sadly this visit was not on a par with my previous visits. Staff were trying their best but under pressure with one girl almost in tears. The impact of brexit has left them short staffed and inexperienced 😔

4

George

23 déc. 2024

·

A séjourné 1 nuit

Quite a dismal experience. All started with having to phone someone to request attendance at reception so that i could check in. A member of staff was walking past seeing I was waiting and didn’t mention a word. Then when someone else arrived after five minutes or so, I was advised that it would cost £5 for parking (not detailed on booking). Get to the room past the corridors that have not seen a lick of paint of had the deteriorating wallpaper replaced and things aren’t much better. Black marks on the walls, mould on the shower grout, dust in the light fittings, a TV from 2005.. it’s endless. Upon departure the next morning the breakfast was just as dire. Continental selection barely existent and the quality of cooked breakfast definitely isn’t aware winning as per their menu. For the price point they charge, steer clear.

8

MEENA

9 mars 2025

·

A séjourné 1 nuit

The personnel were absolutely lovely and helpful. Anne was wonderful and she had organised our meal after the kitchen had closed for a function. Everyone was so cheerful including the morning breakfast staff who were absolutely run off their feet as the hotel was quite full. We loved the whole Fawlty Towers set up :)

10

Lynn

30 juin 2024

·

A séjourné 1 nuit

We stopped overnight to break up a long journey with young children. Location was ideal and staff were brilliant, i cant remember the mans name but he served us at the bar and at breakfast the next morning. Very professional, kind, friendly and helpful made my stay a pleasure even tho i hadd my hands full with the little once he was always happy to assist which even the smell things make a big difference to busy mums. Room waa very large and well equipped, beds were clean and comfy. Bathroom could have done with a couple of repairs but it is an old hotel and it was nothing major.

10

Gary

26 mai 2025

·

A séjourné 1 nuit

Very friendly staff

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique au bord de la rivière, juste à côté de la M6, idéal pour les escales et les excursions dans les environs. Certains clients notent le bruit de la circulation et un accès légèrement délicat.

Avis de voyageur à ce sujet

8

D

15 nov. 2023

·

A séjourné 1 nuit

Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.

8

Rizwana

28 avr. 2024

·

A séjourné 1 nuit

Good location

8

William

17 nov. 2024

·

A séjourné 1 nuit

Good location easy parking but you have to pay nice and clean hotel would stay again

8

Iain

3 juin 2024

·

A séjourné 1 nuit

Lovely setting on the banks of River Ribble. Very convenient being just off the M6 but despite closeness to motorway was quiet so nothing to disturb sleep.

10

Carmelia

8 juil. 2024

·

Nice hotel, conveniently located.

8

Roy

16 juin 2024

·

A séjourné 2 nuits

This is a great location to stop if on a long motorway journey.

8

Sammy

20 juil. 2024

·

A séjourné 1 nuit

Lovely little hotel right on the river ribble, so it was a nice view from our room. The room was nice, with comfortable beds & super comfy arm chairs. The hotel in general could do with a bit of tlc as it was quite dated. The only downside was the constant noise from the traffic from the motorway.

10

Conor James

1 oct. 2024

·

A séjourné 1 nuit

convienient to M6

10

Sean

5 juin 2025

·

A séjourné 5 nuits

Great location close to motorway very friendly welcome

4

Brian

30 avr. 2025

·

A séjourné 1 nuit

Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur les repas sont mitigés : les petits-déjeuners sont fréquemment décrits comme limités, tièdes ou chers, et certains articles du menu peuvent être indisponibles. Les dîners varient de satisfaisants à décevants, avec des prix au bar parfois considérés comme élevés.

Avis de voyageur à ce sujet

2

Stephen

22 sept. 2023

·

A séjourné 1 nuit

Given a room where toilet flush did not work. Moved to another room where telephone did not work, no pillow cases. Meal in the restaurant was dreadful in so many ways, and when we complained the Manager was in denial and extremely rude and unprofessional, dreadful treatment of a member of his stafff

8

David

26 mars 2024

·

A séjourné 1 nuit

The evening food menu always has at least 3 things thats not available and been like this the last 3 times i have stayed but always different things

4

Rich

17 juin 2024

·

A séjourné 2 nuits

4 star hotel maybe in 1994 but not in 2024, this hotel is seriously tired and is need in of major refurbishment and it wound seem that the housekeeping staff have also given up too as the rooms where incredibly dusty and the walls and carpets where stained. The bed sheets where clean though.

4

Steve

22 oct. 2023

·

A séjourné 1 nuit

I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.

6

Deborah

9 mai 2025

·

A séjourné 2 nuits

Hotel is very tired! Rooms were ok (website photos are very definitely photo shopped!) Rooms were really hot despite the weather not being that hot, there was a fan in the room but that did little to cool the room down. Couldn't open windowsxas bugs/flies were flying around outside. Food was really good including breakfast but the breakfast staff were more interested in hiding round the corner chatting. Coukd be a fantastic venue but definitely needs updating.

4

Lauren

13 oct. 2024

·

A séjourné 1 nuit

The breakfast took ages, the staff couldnt accommodate the amount of guests. Cooked breakfast came and slow and was plated on cold plates. Breakfast was really poor. The rooms decor was very dated, we had a double deluxe. There was only one towel for a room with two guests. The show screen didnt protect the water from running onto the bathroom floor, the bathroom floor was covered in water. The shower screen was placed on the wrong side of the bath handle.

4

Steven

29 juil. 2023

·

A séjourné 1 nuit

Massively overpriced, hardly any of the items menu in stock. I paid £20-£25 for breakfast only to find that half of the breakfast comes with an additional suppliment - you even have to pay an additional £4 for a latte at breakfast. Shame because i have stay at this hotel a lot over the years but never again.

8

Steve

28 déc. 2024

·

A séjourné 1 nuit

I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.

4

Brian

30 avr. 2025

·

A séjourné 1 nuit

Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.

6

Anthony

20 août 2024

·

A séjourné 3 nuits

Average hotel, a little dated, definitely showing signs of re vamp being needed. Restaurant food good but expensive. Room ok but bathroom needed a degree of elbow grease not seen recently. Breakfast generally cold and greasy, to the point where on our last morning we stuck to cereal and toast. Highly unlikely to return.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
mars	1 159 $US
avril	462 $US
mai	510 $US
juillet	349 $US
septembre	77 $US
octobre	94 $US
novembre	75 $US

Macdonald Tickled Trout Hotel

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À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Deluxe, 1 lit double

Chambre Standard, 1 lit double

Chambre Familiale, plusieurs lits (Standard Family Room 4)

Chambre Familiale, plusieurs lits (Standard Family Room 3)

Chambre Standard avec lits jumeaux, 2 lits une place

Avis des voyageurs sur Macdonald Tickled Trout Hotel

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