The Cascades Hotel at Sun City Resort
From
US$321
/ night
Select dates to see prices and availability
From
US$321
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this h...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Dining
Enjoy international cuisine at Peninsula, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Rooms
Make yourself at home in one of the 243 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The Cascades Hotel at Sun City Resort in Moses Kotane, you'll be within a 5-minute walk of The Gary Player Golf Course and Sun City Casino. This casino hotel is 0.3 mi (0.5 km) from The Valley of Waves and 0.3 mi (0.5 km) from Steam Train Rides Stimela.
What's nearby
The Gary Player Golf Course(0.1 Miles)
Sun City Casino(0.2 Miles)
The Valley of Waves(0.3 Miles)
Steam Train Rides Stimela(0.3 Miles)
Waterworld(0.3 Miles)
Segaetsho Cultural Village(0.7 Miles)
Moses Kotane Hospital(4.9 Miles)
Lesego Private Hospital(11.4 Miles)
Mogwase Stadium(12.2 Miles)
Mogwase Shopping Center(12.8 Miles)
Royal Bafokeng Stadium(20.6 Miles)
Lebone II - College of the Royal Bafokeng(22.1 Miles)
Tlhabane Square(26.5 Miles)
Tlhabane Shopping Centre(26.5 Miles)
Tlhabane Town Hall(26.7 Miles)
Location
R556, Sun City, Moses Kotane, South Africa
The Gary Player Golf Course (0.1 Miles)
Sun City Casino (0.2 Miles)
The Valley of Waves (0.3 Miles)
Steam Train Rides Stimela (0.3 Miles)
Waterworld (0.3 Miles)
Segaetsho Cultural Village (0.7 Miles)
Guest reviews
8.8
Fabulous
Based on 256 verified reviews
Who stays here?
Business
10%
Couple
31%
Family
46%
Group
9%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At The Cascades Hotel at Sun City Resort, guests highlight spacious, very clean rooms and generally friendly service, plus a convenient location with lush grounds and Valley of Waves access, though many note dated decor and areas needing refurbishment.
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What guests think
At The Cascades Hotel at Sun City Resort, guests highlight spacious, very clean rooms and generally friendly service, plus a convenient location with lush grounds and Valley of Waves access, though many note dated decor and areas needing refurbishment.
Breakfast is repeatedly praised for quality and variety, while other dining across the complex ranges from very good to average. Several reviews report service lapses at check-in or at the bar, and occasional maintenance or bathroom problems. Best suited to travellers prioritizing the broader Sun City experience over cutting edge style.
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AI-generated summary based on recent guest reviews
Facilities
Access to the Valley of Waves and landscaped grounds are highlights, and some guests enjoyed the nearby golf. Several reviews say the property and certain areas feel dated.
Related guest reviews
10
Kurt
6 Nov 2024
·
Stayed 5 nights
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
8
Johanna
2 Apr 2023
·
Stayed 2 nights
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
8
Olaitan
18 Sept 2025
·
Stayed 2 nights
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
10
Karen
4 Sept 2025
·
Stayed 1 night
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
8
Shaun
13 Mar 2023
·
Stayed 2 nights
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
8
Jean Luc
11 Dec 2022
·
Stayed 3 nights
Environnement vert, sentiers et jardins bien entretenus, beaute des lieux et du paysage
Environnement vert, sentiers et jardins bien entretenus, beaute des lieux et du paysage
8
Lynette
16 Oct 2024
·
Stayed 2 nights
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
10
Richard
5 Dec 2022
·
Stayed 19,326 nights
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
8
Debbi
1 Sept 2023
·
Stayed 3 nights
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
4
Rachel
23 Dec 2023
·
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and breakfast areas are generally very clean and well kept. A few guests noted bathroom odours, mould, or delayed housekeeping.
Related guest reviews
10
Kurt
6 Nov 2024
·
Stayed 5 nights
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
8
Raouf
11 May 2023
·
Stayed 2 nights
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
10
Rebecca
21 Feb 2026
·
Stayed 5 nights
O quarto sempre impecável, os funcionários em sua maioria, sempre cordiais, gentis e prestativos .
O quarto sempre impecável, os funcionários em sua maioria, sempre cordiais, gentis e prestativos .
10
Catherine
14 Nov 2025
·
Stayed 1 night
Room huge, very clean and excellent aircon
Room huge, very clean and excellent aircon
6
Anita
23 Mar 2023
·
Stayed 4 nights
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
10
Felipe
5 Feb 2026
·
Stayed 2 nights
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
4
Rachel
23 Dec 2023
·
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
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AI-generated summary based on recent guest reviews
Rooms
Rooms are large and comfortable, with strong air conditioning and good beds. Many mention dated décor or wear, and a few note maintenance issues or less comfortable sofa beds for teens.
Related guest reviews
10
peter
1 Nov 2022
·
Stayed 1 night
Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
8
Olaitan
18 Sept 2025
·
Stayed 2 nights
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
10
Catherine
14 Nov 2025
·
Stayed 1 night
Room huge, very clean and excellent aircon
Room huge, very clean and excellent aircon
6
Anita
23 Mar 2023
·
Stayed 4 nights
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
10
Catherine
20 Nov 2025
·
Stayed 1 night
Huge room, great service and excellent location
Huge room, great service and excellent location
8
Shaun
13 Mar 2023
·
Stayed 2 nights
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
10
Laurence
24 Oct 2023
·
Stayed 2 nights
Un passage obligatoire ! Seul petite deception dans la chambre : 1 adulte, 2 ados : le troisieme lit n est pas un vrai lit mais un sofa ... un peu petit pour un ado de 17 ans ! On a dû negocier pour en avoir un plus grand avec matelas et qui au final etait grincant ... on a mis le matelas au sol ( seule deception piur un hotel 5 etoiles). Tout le reste etait formidabllleeeee
Un passage obligatoire ! Seul petite deception dans la chambre : 1 adulte, 2 ados : le troisieme lit n est pas un vrai lit mais un sofa ... un peu petit pour un ado de 17 ans ! On a dû negocier pour en avoir un plus grand avec matelas et qui au final etait grincant ... on a mis le matelas au sol ( seule deception piur un hotel 5 etoiles). Tout le reste etait formidabllleeeee
10
HILLARY
5 Jul 2024
·
Stayed 1 night
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
10
Felipe
5 Feb 2026
·
Stayed 2 nights
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
4
Rachel
23 Dec 2023
·
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful. However, several reviews report poor check-in handling, unhelpful reception, or slow and problematic bar service.
Related guest reviews
10
Kurt
6 Nov 2024
·
Stayed 5 nights
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
8
Raouf
11 May 2023
·
Stayed 2 nights
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
10
Rebecca
21 Feb 2026
·
Stayed 5 nights
O quarto sempre impecável, os funcionários em sua maioria, sempre cordiais, gentis e prestativos .
O quarto sempre impecável, os funcionários em sua maioria, sempre cordiais, gentis e prestativos .
10
Karen
4 Sept 2025
·
Stayed 1 night
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
6
Anita
23 Mar 2023
·
Stayed 4 nights
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
10
Catherine
20 Nov 2025
·
Stayed 1 night
Huge room, great service and excellent location
Huge room, great service and excellent location
6
Mark
17 Nov 2023
·
Stayed 2 nights
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
10
Felipe
5 Feb 2026
·
Stayed 2 nights
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
4
Jonathan
11 Jun 2023
·
Stayed 3 nights
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
8
Debbi
1 Sept 2023
·
Stayed 3 nights
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
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AI-generated summary based on recent guest reviews
Location
Excellent location within the Sun City complex, with easy access to attractions including the Valley of Waves and nearby Pilanesberg National Park. Guests also appreciate the landscaped grounds and overall convenience.
Related guest reviews
10
Kurt
6 Nov 2024
·
Stayed 5 nights
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
8
Johanna
2 Apr 2023
·
Stayed 2 nights
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
10
Lisa
6 Jun 2022
·
Stayed 4 nights
Wonderful setting. Great staff. Rejuvenating week.
Wonderful setting. Great staff. Rejuvenating week.
8
Lisa
6 Jul 2025
·
Stayed 2 nights
Stay was comfortable and convenient. All in all a great stsy
Stay was comfortable and convenient. All in all a great stsy
10
Catherine
20 Nov 2025
·
Stayed 1 night
Huge room, great service and excellent location
Huge room, great service and excellent location
8
LUZOLO JOSEPH
20 Aug 2023
·
Stayed 2 nights
Convenience
Convenience
8
Jean Luc
11 Dec 2022
·
Stayed 3 nights
Environnement vert, sentiers et jardins bien entretenus, beaute des lieux et du paysage
Environnement vert, sentiers et jardins bien entretenus, beaute des lieux et du paysage
8
Lynette
16 Oct 2024
·
Stayed 2 nights
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
10
Richard
5 Dec 2022
·
Stayed 19,326 nights
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
8
Debbi
1 Sept 2023
·
Stayed 3 nights
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently praised for quality and variety. Other dining across the resort ranges from very good to average, with one Greek restaurant noted as disappointing.
Related guest reviews
10
Kurt
6 Nov 2024
·
Stayed 5 nights
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert.
10
peter
1 Nov 2022
·
Stayed 1 night
Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
8
Johanna
2 Apr 2023
·
Stayed 2 nights
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
10
Karen
4 Sept 2025
·
Stayed 1 night
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
6
Anita
23 Mar 2023
·
Stayed 4 nights
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
6
Mark
17 Nov 2023
·
Stayed 2 nights
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
10
Felipe
5 Feb 2026
·
Stayed 2 nights
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
Exelente hotel. Quarto grande, boa limpeza e equipe muito atenciosa e prestativa. Café da manhã legal. Entrega o que promete. Realmente muito bom.
10
Richard
5 Dec 2022
·
Stayed 19,326 nights
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
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AI-generated summary based on recent guest reviews
10
Steven
21 May 2026
·
Stayed 1 night
A very clean hotel with lovely views. Staff were all very friendly and helpful.
A very clean hotel with lovely views. Staff were all very friendly and helpful.
6
Gina
20 Apr 2026
·
Stayed 1 night
The hotel is tired and in dire need of a refresh. The bathroom in the room especially is in desperate need of an upgrade. On a positive note, the staff are friendly and helpful. The hotel offers an excellent breakfast buffet.
The hotel is tired and in dire need of a refresh. The bathroom in the room especially is in desperate need of an upgrade. On a positive note, the staff are friendly and helpful. The hotel offers an excellent breakfast buffet.
8
Saif
28 Mar 2026
·
Stayed 2 nights
Very nice
Very nice
10
Marwan
23 Feb 2026
·
Stayed 2 nights
Stay was nice and this hotel in middle of everything
Stay was nice and this hotel in middle of everything
4
katrina
29 Jan 2026
·
Stayed 4 nights
The hotel was mostly old and dated which isn’t a huge issue for me except that the bottom floor had a terrible musty smell (unsure if it was coming from inside or the stagnant looking pond outside the doors). The dining area was very dark and the food, although a large spread, wasn’t the greatest (although as a vegetarian I can’t speak to the meat options). For example, the pancakes were always hard from sitting in the warmer, the yogurt was watery and the granola was stale. It is difficult to get hot drinks and every day we did not get them until we were done our food. The tea also tasted very odd (perhaps made with unfiltered water?). We all developed some mild GI issues while staying here, unsure if it was from the food/water or something unrelated. The rooms were decent (no balcony in our room which was a big disappointment as the photos showed a balcony for our room type). Room service never replaced our one tiny bar of soap (for 4 people) and when I asked the person who came to offer towels for soap they said they didn’t have one and did not offer options to get one. The concierge service was very poor - usually no one at the desk and we would get conflicting information on activities from different staff when we did speak with them. The good things about this hotel are the pool area (one heated pool, which was nice but almost too warm, along with one unheated) and the location (directly across from the central mall. We would definitely not stay here again.
The hotel was mostly old and dated which isn’t a huge issue for me except that the bottom floor had a terrible musty smell (unsure if it was coming from inside or the stagnant looking pond outside the doors). The dining area was very dark and the food, although a large spread, wasn’t the greatest (although as a vegetarian I can’t speak to the meat options). For example, the pancakes were always hard from sitting in the warmer, the yogurt was watery and the granola was stale. It is difficult to get hot drinks and every day we did not get them until we were done our food. The tea also tasted very odd (perhaps made with unfiltered water?). We all developed some mild GI issues while staying here, unsure if it was from the food/water or something unrelated. The rooms were decent (no balcony in our room which was a big disappointment as the photos showed a balcony for our room type). Room service never replaced our one tiny bar of soap (for 4 people) and when I asked the person who came to offer towels for soap they said they didn’t have one and did not offer options to get one. The concierge service was very poor - usually no one at the desk and we would get conflicting information on activities from different staff when we did speak with them. The good things about this hotel are the pool area (one heated pool, which was nice but almost too warm, along with one unheated) and the location (directly across from the central mall. We would definitely not stay here again.
FAQs about The Cascades Hotel at Sun City Resort
Is parking available at the property?
Yes, free valet parking is available on-site.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but specific costs are not mentioned.
What accessibility features are available for guests with disabilities?
The property features elevators, wheelchair-accessible parking, and limited wheelchair-accessible paths of travel.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute walk of The Gary Player Golf Course and Sun City Casino, and is 0.3 miles from The Valley of Waves and Waterworld.
Does the property have a swimming pool?
Yes, the property features a swimming pool, including a child pool and a lazy river. Specific operational hours are not provided.
What are the policies for guests staying with children?
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: 310.0000884033203USD
- 2026-09-07: 310.0000884033203USD
- 2026-09-08: 300.5660526489258USD
- 2026-09-09: 330.39409235229493USD
- 2026-09-10: 330.39409235229493USD
- 2026-09-11: 330.39409235229493USD
- 2026-09-12: 330.39409235229493USD
- 2026-09-13: 300.5523007202148USD
- 2026-09-14: 300.5523007202148USD
- 2026-09-15: 300.5523007202148USD
- 2026-09-16: 310.0000884033203USD
- 2026-09-17: 300.5523007202148USD
- 2026-09-18: 361.72009987792967USD
- 2026-09-19: 370.0144977050781USD
- 2026-09-20: 300.54542475585936USD
- 2026-09-21: 302.26317533569335USD
- 2026-09-22: 300.54542475585936USD
- 2026-09-23: 302.05409639892576USD
- 2026-09-24: NO DATA
- 2026-09-25: 330.3903353820801USD
- 2026-09-26: 332.27870911865233USD
- 2026-09-27: 310.0000884033203USD
- 2026-09-28: 330.3903353820801USD
- 2026-09-29: 361.72009987792967USD
- 2026-09-30: 361.72009987792967USD
- 2026-10-01: 385.5848USD
- 2026-10-02: 361.72009987792967USD
- 2026-10-03: 331.77275864868164USD
- 2026-10-04: 343.98326627807614USD
- 2026-10-05: 361.72009987792967USD
- 2026-10-06: 361.72009987792967USD
- 2026-10-07: 361.72009987792967USD
- 2026-10-08: 354.2942355895996USD
- 2026-10-09: 361.72009987792967USD
- 2026-10-10: 1194.531515258789USD
- 2026-10-11: 385.5848USD
- 2026-10-12: 361.72009987792967USD
- 2026-10-13: 350.10666696777344USD
- 2026-10-14: 361.72009987792967USD
- 2026-10-15: 310.8911283203125USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 310.8911283203125USD
- 2026-10-19: 386.586351550293USD
- 2026-10-20: 386.586351550293USD
- 2026-10-21: 302.2835905700684USD
- 2026-10-22: 310.8911283203125USD
- 2026-10-23: 361.72009987792967USD
- 2026-10-24: NO DATA
- 2026-10-25: 343.98326627807614USD
- 2026-10-26: 343.33192814941407USD
- 2026-10-27: 349.00009746704103USD
- 2026-10-28: 310.8911283203125USD
- 2026-10-29: 310.8911283203125USD
- 2026-10-30: NO DATA
- 2026-10-31: 492.21013115844727USD
- 2026-11-01: 361.72009987792967USD
- 2026-11-02: 385.5848USD
- 2026-11-03: 310.8911283203125USD
- 2026-11-04: 331.46769975585937USD
- 2026-11-05: 316.0000761657715USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Popular amenities
Sauna
Elevator/Lift
Business centre
Valet parking
Multilingual staff
Safe-deposit box
Services
Business centre
Elevator/Lift
Multilingual staff
Safe-deposit box
Meeting rooms
Laundry service
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Conference Space
Eco-Friendly Cleaning Products Used
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Organic Produce
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
General
Sauna
Salon
Steam room
Childcare/Babysitting (surcharge)
Children's Club (surcharge)
Designated Smoking Areas (fines apply)
Snack Bar/Deli
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Activities
Casino
Garden
Golf course (on site)
Golf course (nearby)
Nightclubs
Playground
Tennis courts (outdoor)
Motor boating on site
Fitness facilities
Child pool
Arcade/Game Room
Bicycle Rents (on site)
Newspapers in Lobby (free)
Water Park Access (free)
Full-Service Spa
Lazy River
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Terrace
Waterslide
Parking
Valet parking
Electric car charging station
Area Shuttle (free)
Casino Shuttle (free)
Parking (Self) (free)
Internet
Free wi-fi