The Phoenix Hotel Yogyakarta - Handwritten Collection
US$61
/ night
Avg. for October
Prices for The Phoenix Hotel Yogyakarta - Handwritten Collection
Select dates to see prices and availability
US$61
/ night
Avg. for October
Monthly average prices
Nightly prices at The Phoenix Hotel Yogyakarta - Handwritten Collection average US$53 in the cheapest month (March) and US$79 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$63 |
| February | US$58 |
| March | US$53 |
| April | US$55 |
| May | US$65 |
| June | US$56 |
| July | US$79 |
| August | US$78 |
| September | US$61 |
| October | US$61 |
| November | US$65 |
| December | US$74 |
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Oct · US$61
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Most expensive: July (~US$79)
Cheapest: March (~US$53)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This Colonial hotel also features complime...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free international calls.
Location
With a stay at The Phoenix Hotel Yogyakarta - Handwritten Collection, you'll be centrally located in Yogyakarta, steps from Malioboro Street and Tugu Yogyakarta. This luxury hotel is 0.9 mi (1.5 km) from Gadjah Mada University and 1.1 mi (1.8 km) from Malioboro Mall.
What's nearby
Malioboro Street(0.1 Miles)
Tugu Yogyakarta(0.1 Miles)
Gadjah Mada University(0.6 Miles)
Galeria Mall(0.7 Miles)
Malioboro Mall(0.8 Miles)
Bringharjo Market(1.2 Miles)
Pasar Beringharjo(1.3 Miles)
Yogyakarta Presidential Palace(1.3 Miles)
Yogyakarta State University(1.3 Miles)
Fort Vredeburg Museum(1.3 Miles)
Gedung Agung(1.3 Miles)
Senopati(1.4 Miles)
Siloam Hospital Yogyakarta(1.4 Miles)
Grand Mosque/ Masjid Gede Kauman(1.5 Miles)
Bank Indonesia(1.5 Miles)
Yogyakarta (JOG-Adisucipto Intl.)(5.5 Miles)
Yogyakarta (YIA-New Yogyakarta Intl.)(27.6 Miles)
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Jalan Jend. Sudirman No.9, Gowongan, Yogyakarta, Indonesia
Malioboro Street (0.1 Miles)
Tugu Yogyakarta (0.1 Miles)
Gadjah Mada University (0.6 Miles)
Galeria Mall (0.7 Miles)
Malioboro Mall (0.8 Miles)
Bringharjo Market (1.2 Miles)
Room options
9
Deluxe Twin Room, 2 Twin Beds (Legacy)
2 Single Beds
Sleeps 2
377 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
11
Deluxe Room, 1 King Bed, Pool View (Legacy)
1 Extra-Large Double Bed
Sleeps 2
377 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
10
Executive Room, 1 King Bed (Phoenix)
1 Extra-Large Double Bed
Sleeps 2
495 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
10
Superior Twin Room
1 Large Double Bed
2 Single Beds
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
9
Suite, 1 King Bed with Sofa Bed (Legendary)
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
646 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
1
Junior Suite, 1 Double Bed
1 Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
Guest reviews of The Phoenix Hotel Yogyakarta - Handwritten Collection
8.6
Fabulous
Based on 3,414 verified reviews
Who stays here?
Business
8%
Couple
44%
Family
23%
Group
14%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe The Phoenix Hotel Yogyakarta - Handwritten Collection as a beautiful historic property with colonial character, friendly staff, and an extensive breakfast, in a convenient location for Malioboro, complemented by a pool, spa, and tour assistance.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers describe The Phoenix Hotel Yogyakarta - Handwritten Collection as a beautiful historic property with colonial character, friendly staff, and an extensive breakfast, in a convenient location for Malioboro, complemented by a pool, spa, and tour assistance.
Several reviews note dated or worn rooms and bathrooms, some maintenance issues, and traffic noise in certain street- or petrol-station-facing rooms. Breakfast is widely praised, while dinner and room service are described as average or pricey by some. Overall, expect a heritage stay that favors charm over modern polish.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight a lovely pool and pleasant spa, and several appreciated the on-site tour desk for arranging drivers and excursions. A small gym is mentioned.
Related guest reviews
8
Matthew
12 May 2024
·
Stayed 6 nights
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
8
Katy
9 Aug 2022
·
Stayed 2 nights
Très bel et ancien hôtel style colonial. Belle décoration et beaucoup de charme. Les chambres sont spacieuses, lit très confortable. La carte du restaurant est limitée, mais dans l’ensemble la cuisine est correcte. Grand buffet avec beaucoup de choix pour le petit-déjeuner. Beaucoup de possibilités d’autres restaurants à l’extérieur. Très belle piscine. Les plus belles chambres sont celles qui y font face. Grand choix de massages dans le spa de l’hôtel. L’emplacement est très bon et proche de Malioboro. Nous recommandons cet hôtel et y reviendrons certainement.
Très bel et ancien hôtel style colonial. Belle décoration et beaucoup de charme. Les chambres sont spacieuses, lit très confortable. La carte du restaurant est limitée, mais dans l’ensemble la cuisine est correcte. Grand buffet avec beaucoup de choix pour le petit-déjeuner. Beaucoup de possibilités d’autres restaurants à l’extérieur. Très belle piscine. Les plus belles chambres sont celles qui y font face. Grand choix de massages dans le spa de l’hôtel. L’emplacement est très bon et proche de Malioboro. Nous recommandons cet hôtel et y reviendrons certainement.
8
Ping Teng
16 Feb 2024
·
Stayed 6 nights
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
10
Judy
10 Jun 2025
·
Stayed 1 night
This hotel was wonderful, a cross between staying in a faded stately home and a museum! It has so much history, lovely pool and small gym. The breakfast was very extensive, served in the large internal courtyard, you can eat inside or out. The staff here couldn’t do enough for you, brilliant service. Very handy for Malioboro street. Don’t expect super plush modern rooms, they are a little dated but totally in keeping with the character of the hotel.
This hotel was wonderful, a cross between staying in a faded stately home and a museum! It has so much history, lovely pool and small gym. The breakfast was very extensive, served in the large internal courtyard, you can eat inside or out. The staff here couldn’t do enough for you, brilliant service. Very handy for Malioboro street. Don’t expect super plush modern rooms, they are a little dated but totally in keeping with the character of the hotel.
10
Andres
23 Oct 2025
·
Stayed 4 nights
A beautiful hotel very well located. The property is charming, with an exception pool to relax after visiting the amazing temples in Yogyakarta. And it has one of the best breakfast buffets we had in our trip.
A beautiful hotel very well located. The property is charming, with an exception pool to relax after visiting the amazing temples in Yogyakarta. And it has one of the best breakfast buffets we had in our trip.
10
Stephen
11 Nov 2025
·
Stayed 4 nights
Hotel with lots of character. Really helpful staff . Great spa, gym and pool area.
Hotel with lots of character. Really helpful staff . Great spa, gym and pool area.
8
Marcel
12 Aug 2023
·
Stayed 3 nights
Lovely heritage property. Good enough service in general. Very limited room service. Pool side service is non existent.
Lovely heritage property. Good enough service in general. Very limited room service. Pool side service is non existent.
10
Monica
27 May 2025
·
Stayed 2 nights
Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
10
Zak
14 Jan 2023
·
Stayed 3 nights
We booked a pool facing room. We were on the 3rd floor. We really like this hotel. The building is very impressive and the decor is a tasteful colonial-oriental blend. The room was clean and spacious with a balcony overlooking the pool. Check-in/out process and staff were great.
We booked a pool facing room. We were on the 3rd floor. We really like this hotel. The building is very impressive and the decor is a tasteful colonial-oriental blend. The room was clean and spacious with a balcony overlooking the pool. Check-in/out process and staff were great.
10
Thomas
16 Sept 2025
·
Stayed 2 nights
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms clean, but several mention worn fixtures, missed bathroom corners, or occasional issues like leaks or odors.
Related guest reviews
6
naomi
27 Aug 2025
·
Stayed 1 night
朝食の時ガムランの演奏がありとても良い、 もう少し清掃が行き届くとありがたい。
朝食の時ガムランの演奏がありとても良い、 もう少し清掃が行き届くとありがたい。
10
Yuen Teh
22 May 2025
·
Stayed 1 night
Old hotel, but very clean Service is good
Old hotel, but very clean Service is good
8
Ramona
7 Nov 2025
·
Stayed 2 nights
Fantastic staff, clean room, hotel was really interesting as it was an old colonial building. Great tile work, outdoor space, and gamelan music.
Fantastic staff, clean room, hotel was really interesting as it was an old colonial building. Great tile work, outdoor space, and gamelan music.
10
Veronica
3 Apr 2025
·
Stayed 1 night
Staff was great, room was clean and good sleeping bed with nice beddings and pillows. Warm showers. We’re hapoy staying here even for just overnight.
Staff was great, room was clean and good sleeping bed with nice beddings and pillows. Warm showers. We’re hapoy staying here even for just overnight.
6
Mario
4 Aug 2025
·
Stayed 6 nights
Warum dieses Hotel eine 5 Sterne Bewertung hat, war uns ehrlich gesagt ein Rätsel. Es ist sehr in die Jahre gekommen und bedarf einiger Renovierungen. Die Zimmer sind relativ abgenutzt und zB die Scheibe der Dusche ist völlig verkalkt. Wir hatten erst ein Queen Zimmer mit Balkon, bei dem man auf gefängnisartigen Stacheldraht geschaut hat. Das Zimmer war winzig, wir konnten aber gegen Aufpreis upgraden. Das Frühstücksbuffet ist reichhaltig und in Ordnung aber auch nicht besser als in jedem anderen (nicht 5-Sterne) Hotel, das wir in Indonesien hatten. Das nervigste ist der Pool: viel zu wenig Liegen und immer überfüllt und man muss um einen Platz kämpfen. Das Gym ist in Ordnung, als wir da waren hat aber nur 1 Laufband funktioniert. Das Personal ist freundlich und bemüht aber leider nicht immer hilfreich, da es diverse Missverständnisse gab, zB als wir das Zimmer wechselten und ewig auf den Anruf gewartet haben, nachdem ich 2x nachgefragt habe, ob sie sich melden oder wir kommen sollen (letzteres war der Fall). Auch als meine Wäsche kommen sollte, wurde mir versichert dass diese sofort gebracht wird aber als nach 30 min immer noch nichts kam, musste ich selber runter. Entschuldigt wurde sich nie. Alle Preise im Hotel sind auf europäischem Niveau, dh in lokaler Währung kosten sie ein Vermögen (egal, ob Essen, Wäsche oder Transfers). Für einen kleinen Beutel Wäsche waren 20 Euro fällig. Einiges klingt ggf nach Meckern auf hohem Niveau aber bei 5 Sternen erwartet man eben mehr.
Warum dieses Hotel eine 5 Sterne Bewertung hat, war uns ehrlich gesagt ein Rätsel. Es ist sehr in die Jahre gekommen und bedarf einiger Renovierungen. Die Zimmer sind relativ abgenutzt und zB die Scheibe der Dusche ist völlig verkalkt. Wir hatten erst ein Queen Zimmer mit Balkon, bei dem man auf gefängnisartigen Stacheldraht geschaut hat. Das Zimmer war winzig, wir konnten aber gegen Aufpreis upgraden. Das Frühstücksbuffet ist reichhaltig und in Ordnung aber auch nicht besser als in jedem anderen (nicht 5-Sterne) Hotel, das wir in Indonesien hatten. Das nervigste ist der Pool: viel zu wenig Liegen und immer überfüllt und man muss um einen Platz kämpfen. Das Gym ist in Ordnung, als wir da waren hat aber nur 1 Laufband funktioniert. Das Personal ist freundlich und bemüht aber leider nicht immer hilfreich, da es diverse Missverständnisse gab, zB als wir das Zimmer wechselten und ewig auf den Anruf gewartet haben, nachdem ich 2x nachgefragt habe, ob sie sich melden oder wir kommen sollen (letzteres war der Fall). Auch als meine Wäsche kommen sollte, wurde mir versichert dass diese sofort gebracht wird aber als nach 30 min immer noch nichts kam, musste ich selber runter. Entschuldigt wurde sich nie. Alle Preise im Hotel sind auf europäischem Niveau, dh in lokaler Währung kosten sie ein Vermögen (egal, ob Essen, Wäsche oder Transfers). Für einen kleinen Beutel Wäsche waren 20 Euro fällig. Einiges klingt ggf nach Meckern auf hohem Niveau aber bei 5 Sternen erwartet man eben mehr.
10
Arden
5 Dec 2024
·
Stayed 2 nights
Very clean and classic, a beautiful hotel. I would stay here again.
Very clean and classic, a beautiful hotel. I would stay here again.
10
Haruka
23 Oct 2023
·
Stayed 1 night
19世紀初頭に中国人富豪の邸宅として建てられたホテルだそうです。調度品や装飾品も素敵で、まるで美術館のよう。スタッフも気が利いていて、フレンドリーで、礼儀正しく、快適に過ごせました。清掃もしっかりなされていました。一つだけ、シャワールームの排水溝のにおいが少し気になりましたが、東南アジアなので、インフラの問題でしょうがないかと思います。
19世紀初頭に中国人富豪の邸宅として建てられたホテルだそうです。調度品や装飾品も素敵で、まるで美術館のよう。スタッフも気が利いていて、フレンドリーで、礼儀正しく、快適に過ごせました。清掃もしっかりなされていました。一つだけ、シャワールームの排水溝のにおいが少し気になりましたが、東南アジアなので、インフラの問題でしょうがないかと思います。
8
Sebastian
1 Jan 2026
·
Stayed 3 nights
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
10
TOMOYUKI
23 Jun 2025
·
Stayed 2 nights
古いが、綺麗に清掃されておりスタッフもとても親切。
古いが、綺麗に清掃されておりスタッフもとても親切。
4
Jacqueline
3 Sept 2023
·
Stayed 2 nights
Staff and food incredible. All the rest very poor for the value. We checked in and the room they gave us was not available and not cleaned. Had to wait until they found another room. We went there and there was no key. Finally like 40 min later we were in our room with key. The water was leaking. We had to wait a LOT for hot water, in the meantime all the water was wasted and the worst was the neighbor he talked a lot and you could hear absolutely everything. Need to improve SOON
Staff and food incredible. All the rest very poor for the value. We checked in and the room they gave us was not available and not cleaned. Had to wait until they found another room. We went there and there was no key. Finally like 40 min later we were in our room with key. The water was leaking. We had to wait a LOT for hot water, in the meantime all the water was wasted and the worst was the neighbor he talked a lot and you could hear absolutely everything. Need to improve SOON
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable—often with balconies and pleasant pool views—to dated in decor, with some street- or petrol-station-facing rooms experiencing noise. A few guests reported weak in-room Wi-Fi.
Related guest reviews
8
Aster
29 Jul 2025
·
Stayed 2 nights
The breakfast buffet has an amazing selection. The building, garden and location is absolutely enchanting. The only drawback is the deluxe room we booked is overlooking a petrol station that continuously played music all night. On the second night, they have a dog that whines throughout the night. The balcony door is not sealed. If I knew that the room viewing the city will be this noisy I would have tried to book the pool view although it was not clear through expedia if I had that option.
The breakfast buffet has an amazing selection. The building, garden and location is absolutely enchanting. The only drawback is the deluxe room we booked is overlooking a petrol station that continuously played music all night. On the second night, they have a dog that whines throughout the night. The balcony door is not sealed. If I knew that the room viewing the city will be this noisy I would have tried to book the pool view although it was not clear through expedia if I had that option.
8
Thomas
16 Nov 2025
·
Stayed 4 nights
Friendly staff, rooms and property need some renovation and up-keeping. The bedding was good, but room interior and bathrooms are dated / worn and need furnishing replacement. The rooms facing the road are very loud. All over our 4 night at the Phoenix was pleasant.
Friendly staff, rooms and property need some renovation and up-keeping. The bedding was good, but room interior and bathrooms are dated / worn and need furnishing replacement. The rooms facing the road are very loud. All over our 4 night at the Phoenix was pleasant.
8
Gustavo
21 Apr 2024
·
Stayed 2 nights
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
8
Annie
30 May 2025
·
Stayed 3 nights
This is a well located and beautiful colonial hotel. Staff very good and helpful. The rooms need a bit of a spiff, though they are spacious and beds comfortable. Bath a bit cramped but adequate. Breakfast adequate and the courtyard is lovely. Good value.
This is a well located and beautiful colonial hotel. Staff very good and helpful. The rooms need a bit of a spiff, though they are spacious and beds comfortable. Bath a bit cramped but adequate. Breakfast adequate and the courtyard is lovely. Good value.
10
Fraser J
7 Oct 2025
·
Stayed 3 nights
The room is comfortable with a nice balcony. Pool is great and interesting information in and on the hotel throughout. A/C ok , internet fine. Helpful staff to arrange tours etc. Un walkable city, traffic terrible.
The room is comfortable with a nice balcony. Pool is great and interesting information in and on the hotel throughout. A/C ok , internet fine. Helpful staff to arrange tours etc. Un walkable city, traffic terrible.
10
Sara
6 Oct 2025
·
Stayed 3 nights
The room was big and the bed was nice. Our balcony was towards a gas station which was very noisy. The food and drinks were great. The staff was very sweet and helpful.
The room was big and the bed was nice. Our balcony was towards a gas station which was very noisy. The food and drinks were great. The staff was very sweet and helpful.
8
Parinya
13 Nov 2023
·
Stayed 1 night
Classic style Some facility too old like tv, sanitary not good function
Classic style Some facility too old like tv, sanitary not good function
4
H
27 Jul 2025
·
Stayed 3 nights
Kamers zijn in slechte staat. Badkamer is klein en crappy. Alleen het bed is redelijk.
Kamers zijn in slechte staat. Badkamer is klein en crappy. Alleen het bed is redelijk.
8
Evan
26 Dec 2022
·
Stayed 19,351 nights
Hotel is very nice, other than weak Wi-Fi in the bedrooms and poor food in the restaurant
Hotel is very nice, other than weak Wi-Fi in the bedrooms and poor food in the restaurant
10
Zak
14 Jan 2023
·
Stayed 3 nights
We booked a pool facing room. We were on the 3rd floor. We really like this hotel. The building is very impressive and the decor is a tasteful colonial-oriental blend. The room was clean and spacious with a balcony overlooking the pool. Check-in/out process and staff were great.
We booked a pool facing room. We were on the 3rd floor. We really like this hotel. The building is very impressive and the decor is a tasteful colonial-oriental blend. The room was clean and spacious with a balcony overlooking the pool. Check-in/out process and staff were great.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, with standout assistance arranging tours and drivers. Some guests experienced uneven service, including confusing local transport advice, delays, or laundry mishaps.
Related guest reviews
10
Paul
22 Oct 2025
·
Stayed 3 nights
The staff was incredible. I was last minute traveler and very organized Gita arranged sunrise Borobudur on 24 hours notice (bucket list item). Can’t recommend enough. Novak my driver to Borobudur and Prambanan was awesome Too many hotels focus on glass the Phoenix must have it down on hiring and training
The staff was incredible. I was last minute traveler and very organized Gita arranged sunrise Borobudur on 24 hours notice (bucket list item). Can’t recommend enough. Novak my driver to Borobudur and Prambanan was awesome Too many hotels focus on glass the Phoenix must have it down on hiring and training
6
Mario
4 Aug 2025
·
Stayed 6 nights
Warum dieses Hotel eine 5 Sterne Bewertung hat, war uns ehrlich gesagt ein Rätsel. Es ist sehr in die Jahre gekommen und bedarf einiger Renovierungen. Die Zimmer sind relativ abgenutzt und zB die Scheibe der Dusche ist völlig verkalkt. Wir hatten erst ein Queen Zimmer mit Balkon, bei dem man auf gefängnisartigen Stacheldraht geschaut hat. Das Zimmer war winzig, wir konnten aber gegen Aufpreis upgraden. Das Frühstücksbuffet ist reichhaltig und in Ordnung aber auch nicht besser als in jedem anderen (nicht 5-Sterne) Hotel, das wir in Indonesien hatten. Das nervigste ist der Pool: viel zu wenig Liegen und immer überfüllt und man muss um einen Platz kämpfen. Das Gym ist in Ordnung, als wir da waren hat aber nur 1 Laufband funktioniert. Das Personal ist freundlich und bemüht aber leider nicht immer hilfreich, da es diverse Missverständnisse gab, zB als wir das Zimmer wechselten und ewig auf den Anruf gewartet haben, nachdem ich 2x nachgefragt habe, ob sie sich melden oder wir kommen sollen (letzteres war der Fall). Auch als meine Wäsche kommen sollte, wurde mir versichert dass diese sofort gebracht wird aber als nach 30 min immer noch nichts kam, musste ich selber runter. Entschuldigt wurde sich nie. Alle Preise im Hotel sind auf europäischem Niveau, dh in lokaler Währung kosten sie ein Vermögen (egal, ob Essen, Wäsche oder Transfers). Für einen kleinen Beutel Wäsche waren 20 Euro fällig. Einiges klingt ggf nach Meckern auf hohem Niveau aber bei 5 Sternen erwartet man eben mehr.
Warum dieses Hotel eine 5 Sterne Bewertung hat, war uns ehrlich gesagt ein Rätsel. Es ist sehr in die Jahre gekommen und bedarf einiger Renovierungen. Die Zimmer sind relativ abgenutzt und zB die Scheibe der Dusche ist völlig verkalkt. Wir hatten erst ein Queen Zimmer mit Balkon, bei dem man auf gefängnisartigen Stacheldraht geschaut hat. Das Zimmer war winzig, wir konnten aber gegen Aufpreis upgraden. Das Frühstücksbuffet ist reichhaltig und in Ordnung aber auch nicht besser als in jedem anderen (nicht 5-Sterne) Hotel, das wir in Indonesien hatten. Das nervigste ist der Pool: viel zu wenig Liegen und immer überfüllt und man muss um einen Platz kämpfen. Das Gym ist in Ordnung, als wir da waren hat aber nur 1 Laufband funktioniert. Das Personal ist freundlich und bemüht aber leider nicht immer hilfreich, da es diverse Missverständnisse gab, zB als wir das Zimmer wechselten und ewig auf den Anruf gewartet haben, nachdem ich 2x nachgefragt habe, ob sie sich melden oder wir kommen sollen (letzteres war der Fall). Auch als meine Wäsche kommen sollte, wurde mir versichert dass diese sofort gebracht wird aber als nach 30 min immer noch nichts kam, musste ich selber runter. Entschuldigt wurde sich nie. Alle Preise im Hotel sind auf europäischem Niveau, dh in lokaler Währung kosten sie ein Vermögen (egal, ob Essen, Wäsche oder Transfers). Für einen kleinen Beutel Wäsche waren 20 Euro fällig. Einiges klingt ggf nach Meckern auf hohem Niveau aber bei 5 Sternen erwartet man eben mehr.
10
Maria Zenaida
9 Mar 2025
·
Stayed 3 nights
We met the most friendly & helpful hotel reception staff like Teza & Eko as well as the housekeeping & restaurant staff, who promptly provided us our requested items to our room.
We met the most friendly & helpful hotel reception staff like Teza & Eko as well as the housekeeping & restaurant staff, who promptly provided us our requested items to our room.
8
Sebastian
1 Jan 2026
·
Stayed 3 nights
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
10
DR KALIISVARAN RAJA
15 Dec 2023
·
Stayed 3 nights
excellent and friendly staff.walking distance to malioboro plaza
excellent and friendly staff.walking distance to malioboro plaza
8
izumi
17 Feb 2024
·
Stayed 5 nights
クラシカルなホテルで居心地は良かったです。スタッフもよく対応してくれていましたが、チェックインの時20分も無駄に待たされました。それが難点かな。レストランも落ち着いていてよかったです。
クラシカルなホテルで居心地は良かったです。スタッフもよく対応してくれていましたが、チェックインの時20分も無駄に待たされました。それが難点かな。レストランも落ち着いていてよかったです。
10
Antonio
25 Nov 2025
·
Stayed 4 nights
This hotel is very good, with comfortable rooms, beautiful details and kind attention. The only complain would be that the people working at the reception don't provide any reliable information about the city. They appear to be oblivious about the way of reaching the important places, like Borobudur and Prambanan temples, close to town. It is tempting to think that this is so by design, to prevent foreigners from going their independent way. The hotel provides transportation to the temples for 10X the price of going by public transportation, My attempt of getting basic info resulted in surrealistic conversations, close to Groucho Marx: Prambanan has a train station but no train ever stops there, or Borobudur does not have a bus terminal and the schedule for the buses going to this non-existing terminal is something that nobody knows. How sweet is this nonsense!
This hotel is very good, with comfortable rooms, beautiful details and kind attention. The only complain would be that the people working at the reception don't provide any reliable information about the city. They appear to be oblivious about the way of reaching the important places, like Borobudur and Prambanan temples, close to town. It is tempting to think that this is so by design, to prevent foreigners from going their independent way. The hotel provides transportation to the temples for 10X the price of going by public transportation, My attempt of getting basic info resulted in surrealistic conversations, close to Groucho Marx: Prambanan has a train station but no train ever stops there, or Borobudur does not have a bus terminal and the schedule for the buses going to this non-existing terminal is something that nobody knows. How sweet is this nonsense!
4
Jacqueline
3 Sept 2023
·
Stayed 2 nights
Staff and food incredible. All the rest very poor for the value. We checked in and the room they gave us was not available and not cleaned. Had to wait until they found another room. We went there and there was no key. Finally like 40 min later we were in our room with key. The water was leaking. We had to wait a LOT for hot water, in the meantime all the water was wasted and the worst was the neighbor he talked a lot and you could hear absolutely everything. Need to improve SOON
Staff and food incredible. All the rest very poor for the value. We checked in and the room they gave us was not available and not cleaned. Had to wait until they found another room. We went there and there was no key. Finally like 40 min later we were in our room with key. The water was leaking. We had to wait a LOT for hot water, in the meantime all the water was wasted and the worst was the neighbor he talked a lot and you could hear absolutely everything. Need to improve SOON
10
Monica
27 May 2025
·
Stayed 2 nights
Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
10
Thomas
16 Sept 2025
·
Stayed 2 nights
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
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AI-generated summary based on recent guest reviews
Location
Generally central and convenient for Malioboro, with several guests walking to the main street. Others found traffic and crossings challenging or preferred taxis/Grab.
Related guest reviews
10
Craig
12 Jul 2025
·
Stayed 4 nights
Great staff and location. Love that it is a historic hotel with colonial character.
Great staff and location. Love that it is a historic hotel with colonial character.
10
Binal
25 Aug 2024
·
Stayed 2 nights
Beautiful hotel. Well located. Very walkable.
Beautiful hotel. Well located. Very walkable.
8
Gustavo
21 Apr 2024
·
Stayed 2 nights
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
10
Mark
2 May 2024
·
Stayed 1 night
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
10
Fernando
18 Oct 2023
·
Stayed 2 nights
El hotel hermoso y la relación precio-calidad genial. Pero el sector donde esta no es tan lindo. Pero en general todo muy bien
El hotel hermoso y la relación precio-calidad genial. Pero el sector donde esta no es tan lindo. Pero en general todo muy bien
8
Sebastian
1 Jan 2026
·
Stayed 3 nights
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
8
Ping Teng
16 Feb 2024
·
Stayed 6 nights
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
10
Fraser J
7 Oct 2025
·
Stayed 3 nights
The room is comfortable with a nice balcony. Pool is great and interesting information in and on the hotel throughout. A/C ok , internet fine. Helpful staff to arrange tours etc. Un walkable city, traffic terrible.
The room is comfortable with a nice balcony. Pool is great and interesting information in and on the hotel throughout. A/C ok , internet fine. Helpful staff to arrange tours etc. Un walkable city, traffic terrible.
10
DR KALIISVARAN RAJA
15 Dec 2023
·
Stayed 3 nights
excellent and friendly staff.walking distance to malioboro plaza
excellent and friendly staff.walking distance to malioboro plaza
8
Janina
12 Jun 2025
·
Stayed 2 nights
The hotel premises are very nice. The hotel has more traditional vibes which is cool when you are used to staying at more modern hotels. Breakfast was very good and had a lot of variety to it and the restaurant itself was partially inside and partially outside and located in an inner courtyard. So it was rather quiet, so you could really enjoy the early morning. The location of the hotel was also very good. Malioboro street can be reached within a short walk. The staff were very friendly. We did not notice any excessive questioning about our whereabouts as mentioned in some reviews. As for the rooms, they seemed a bit dated but clean. The only thing that bothered us was that our room was not very soundproof, so we were woken up before 5AM on both nights of our stay (and we are not light sleepers).
The hotel premises are very nice. The hotel has more traditional vibes which is cool when you are used to staying at more modern hotels. Breakfast was very good and had a lot of variety to it and the restaurant itself was partially inside and partially outside and located in an inner courtyard. So it was rather quiet, so you could really enjoy the early morning. The location of the hotel was also very good. Malioboro street can be reached within a short walk. The staff were very friendly. We did not notice any excessive questioning about our whereabouts as mentioned in some reviews. As for the rooms, they seemed a bit dated but clean. The only thing that bothered us was that our room was not very soundproof, so we were woken up before 5AM on both nights of our stay (and we are not light sleepers).
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality. Dinner and room service receive mixed feedback—ranging from good to average—with some noting high prices and very expensive wine.
Related guest reviews
10
Sarah
29 Sept 2025
·
Stayed 3 nights
Every nook and cranny a tribute to the history and artwork of this hotel. Ask for the 1/2 hour hotel tour offered, quite interesting. Fantastic breakfast. Good dinner at the restaurant, if not a little pricy. Staff, like all over Indonesia, such beautiful people. Will stay here again and again.
Every nook and cranny a tribute to the history and artwork of this hotel. Ask for the 1/2 hour hotel tour offered, quite interesting. Fantastic breakfast. Good dinner at the restaurant, if not a little pricy. Staff, like all over Indonesia, such beautiful people. Will stay here again and again.
8
Lucia
16 Sept 2025
·
Stayed 3 nights
The Hotel and communal area are beautiful and the service was good. All the employees are very friendly. What we didn't like was our room, the room, the furniture and the washroom really need an update. The breakfast buffet was good. A la cart menu was just Ok. We ordered a pan fried fish, snapper, and it wasn't good at all.
The Hotel and communal area are beautiful and the service was good. All the employees are very friendly. What we didn't like was our room, the room, the furniture and the washroom really need an update. The breakfast buffet was good. A la cart menu was just Ok. We ordered a pan fried fish, snapper, and it wasn't good at all.
8
Katy
9 Aug 2022
·
Stayed 2 nights
Très bel et ancien hôtel style colonial. Belle décoration et beaucoup de charme. Les chambres sont spacieuses, lit très confortable. La carte du restaurant est limitée, mais dans l’ensemble la cuisine est correcte. Grand buffet avec beaucoup de choix pour le petit-déjeuner. Beaucoup de possibilités d’autres restaurants à l’extérieur. Très belle piscine. Les plus belles chambres sont celles qui y font face. Grand choix de massages dans le spa de l’hôtel. L’emplacement est très bon et proche de Malioboro. Nous recommandons cet hôtel et y reviendrons certainement.
Très bel et ancien hôtel style colonial. Belle décoration et beaucoup de charme. Les chambres sont spacieuses, lit très confortable. La carte du restaurant est limitée, mais dans l’ensemble la cuisine est correcte. Grand buffet avec beaucoup de choix pour le petit-déjeuner. Beaucoup de possibilités d’autres restaurants à l’extérieur. Très belle piscine. Les plus belles chambres sont celles qui y font face. Grand choix de massages dans le spa de l’hôtel. L’emplacement est très bon et proche de Malioboro. Nous recommandons cet hôtel et y reviendrons certainement.
8
Sebastian
1 Jan 2026
·
Stayed 3 nights
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
10
Andres
23 Oct 2025
·
Stayed 4 nights
A beautiful hotel very well located. The property is charming, with an exception pool to relax after visiting the amazing temples in Yogyakarta. And it has one of the best breakfast buffets we had in our trip.
A beautiful hotel very well located. The property is charming, with an exception pool to relax after visiting the amazing temples in Yogyakarta. And it has one of the best breakfast buffets we had in our trip.
10
John
16 Sept 2025
·
Stayed 4 nights
A lovely heritage hotel with very helpful and friendly staff, excellent dining and a good bar
A lovely heritage hotel with very helpful and friendly staff, excellent dining and a good bar
8
John
3 Jun 2025
·
Stayed 3 nights
This hotel lived up to our expectations. A colonial hotel with beautiful furniture and artifacts. The staff were very welcoming and accommodating. The breakfast buffet was extensive, Indonesian choices, egg station and plenty of fruit, specially made juices. On a slight downside, the rooms were a bit tired and in need of refurbishment (but it is a 100 years old). The dinner buffet is not so extensive as breakfast. There is an a la carte menu which we didn’t try but maybe more choice. The transfer service from the airport was expensive compared to a taxi or Grab. Overall we really enjoyed our 3 nights here.
This hotel lived up to our expectations. A colonial hotel with beautiful furniture and artifacts. The staff were very welcoming and accommodating. The breakfast buffet was extensive, Indonesian choices, egg station and plenty of fruit, specially made juices. On a slight downside, the rooms were a bit tired and in need of refurbishment (but it is a 100 years old). The dinner buffet is not so extensive as breakfast. There is an a la carte menu which we didn’t try but maybe more choice. The transfer service from the airport was expensive compared to a taxi or Grab. Overall we really enjoyed our 3 nights here.
8
Evan
26 Dec 2022
·
Stayed 19,351 nights
Hotel is very nice, other than weak Wi-Fi in the bedrooms and poor food in the restaurant
Hotel is very nice, other than weak Wi-Fi in the bedrooms and poor food in the restaurant
10
Isabel
25 Jan 2025
·
Stayed 2 nights
We love the hotel and enjoyed the extensive breakfast buffet. We ate dinner there and the food was good. Bizarrely, wine was unbelievably expensive with the cheapest bottle being over $200. When we said that the restaurant and the front desk they said that a lot of people say that. Roaster and bear around the corner is a very good restaurant with $30 bottles of wine.
We love the hotel and enjoyed the extensive breakfast buffet. We ate dinner there and the food was good. Bizarrely, wine was unbelievably expensive with the cheapest bottle being over $200. When we said that the restaurant and the front desk they said that a lot of people say that. Roaster and bear around the corner is a very good restaurant with $30 bottles of wine.
10
Shaan Hemant
5 Apr 2025
·
Stayed 4 nights
Excellent in all regards. Very clean rooms and helpful staff. Prices at the restaurant are a bit high (more comparable to prices in North America or Europe) and the food was ok. Everything else was perfect
Excellent in all regards. Very clean rooms and helpful staff. Prices at the restaurant are a bit high (more comparable to prices in North America or Europe) and the food was ok. Everything else was perfect
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AI-generated summary based on recent guest reviews
10
Jenny
5 days ago
·
Stayed 3 nights
Gorgeous hotel. The bedrooms itself was less special, but the communal areas were outstanding - so historic and beautiful. I also loved sitting outside by the fountain for breakfast and dinner. The pool area was also lovely, and never crowded. I used the spa services a couple of times, and had some lovely treatments. Breakfast has plenty of options, and there was relaxing live music while you were eating. I ate there every evening. The local food was very good, but don't bother ordering anything with chips - they are terrible! Staff were helpful and spoke good English. Made me a pack up breakfast when I was getting up early to see the sunrise at Borobodur temple. Location is close to the train station and Malioboro Street (more impressive in the evening than during the day). ATMs and grocery stores are just a few minutes walk. I had a lovely stay and would definitely recommend this hotel to others.
Gorgeous hotel. The bedrooms itself was less special, but the communal areas were outstanding - so historic and beautiful. I also loved sitting outside by the fountain for breakfast and dinner. The pool area was also lovely, and never crowded. I used the spa services a couple of times, and had some lovely treatments. Breakfast has plenty of options, and there was relaxing live music while you were eating. I ate there every evening. The local food was very good, but don't bother ordering anything with chips - they are terrible! Staff were helpful and spoke good English. Made me a pack up breakfast when I was getting up early to see the sunrise at Borobodur temple. Location is close to the train station and Malioboro Street (more impressive in the evening than during the day). ATMs and grocery stores are just a few minutes walk. I had a lovely stay and would definitely recommend this hotel to others.
6
Riina
23 Aug 2026
·
Stayed 1 night
The common areas are beautifully decorated and in good contidition. My room however was not. There was a lot of wear and tear in the furniture and the bathroom was dirty. Shower had not been cleaned for long. Breakfast was ok.
The common areas are beautifully decorated and in good contidition. My room however was not. There was a lot of wear and tear in the furniture and the bathroom was dirty. Shower had not been cleaned for long. Breakfast was ok.
10
Siang Siang
3 Jul 2026
·
Stayed 3 nights
It was hard to leave this hotel. It was perfect!
It was hard to leave this hotel. It was perfect!
8
Khai Wor
30 Jun 2026
·
Stayed 1 night
Well managed and excellent service.
Well managed and excellent service.
8
Mario
29 Jun 2026
·
Stayed 1 night
It is a most beautiful property in a vibrant city. Worth the stay.
It is a most beautiful property in a vibrant city. Worth the stay.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 00:00
Before 12:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Phoenix Hotel Yogyakarta - Handwritten Collection
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Breakfast is available with additional fees for children aged 5 to 12 years when sharing existing bedding. Specific serving hours are not provided.
What are the standard check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of IDR 550,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Yogyakarta, just steps from Malioboro Street and Tugu Yogyakarta. It is approximately 0.9 mi (1.5 km) from Gadjah Mada University and 1.1 mi (1.8 km) from Malioboro Mall.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for an additional fee of IDR 500,000 per night. Availability is subject to confirmation and advance request is recommended.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: NO DATA
- 2026-10-17: 57.31216789207459USD
- 2026-10-18: 53.53544481315613USD
- 2026-10-19: 53.57423314132691USD
- 2026-10-20: 53.55355317630768USD
- 2026-10-21: 53.57423314132691USD
- 2026-10-22: 53.57423314132691USD
- 2026-10-23: 53.54861141471863USD
- 2026-10-24: 53.54861141471863USD
- 2026-10-25: 53.500925344085694USD
- 2026-10-26: 53.57423314132691USD
- 2026-10-27: 53.57423314132691USD
- 2026-10-28: 53.57423314132691USD
- 2026-10-29: 53.57423314132691USD
- 2026-10-30: 53.54861141471863USD
- 2026-10-31: 53.54861141471863USD
- 2026-11-01: 53.54861141471863USD
- 2026-11-02: 53.57423314132691USD
- 2026-11-03: 76.09727379112243USD
- 2026-11-04: 53.57423314132691USD
- 2026-11-05: 53.57423314132691USD
- 2026-11-06: 53.54861141471863USD
- 2026-11-07: 53.54861141471863USD
- 2026-11-08: 53.54861141471863USD
- 2026-11-09: 53.829537488746645USD
- 2026-11-10: 53.57423314132691USD
- 2026-11-11: 53.57423314132691USD
- 2026-11-12: 53.57423314132691USD
- 2026-11-13: 53.54861141471863USD
- 2026-11-14: 53.54861141471863USD
- 2026-11-15: 53.54861141471863USD
- 2026-11-16: 53.57423314132691USD
- 2026-11-17: 53.57423314132691USD
- 2026-11-18: 53.57423314132691USD
- 2026-11-19: 53.829537488746645USD
- 2026-11-20: 53.54861141471863USD
- 2026-11-21: 53.54861141471863USD
- 2026-11-22: 53.54861141471863USD
- 2026-11-23: 53.57423314132691USD
- 2026-11-24: 53.847915870094305USD
- 2026-11-25: 53.847915870094305USD
- 2026-11-26: 53.57423314132691USD
- 2026-11-27: 53.54861141471863USD
- 2026-11-28: 53.54861141471863USD
- 2026-11-29: 53.54861141471863USD
- 2026-11-30: 53.57423314132691USD
- 2026-12-01: 53.57423314132691USD
- 2026-12-02: 53.57423314132691USD
- 2026-12-03: 53.847915870094305USD
- 2026-12-04: 53.54861141471863USD
- 2026-12-05: 53.54861141471863USD
- 2026-12-06: 53.54861141471863USD
- 2026-12-07: 53.57423314132691USD
- 2026-12-08: 53.57423314132691USD
- 2026-12-09: 53.57423314132691USD
- 2026-12-10: 53.57423314132691USD
- 2026-12-11: 53.54861141471863USD
- 2026-12-12: 53.54861141471863USD
- 2026-12-13: 53.54861141471863USD
- 2026-12-14: 53.57423314132691USD
- 2026-12-15: 53.57423314132691USD
- 2026-12-16: 53.57423314132691USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.
Check-in must be done by someone who is at least 17 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: IDR 300000 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 55110, 9120008512299
- Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Billiards
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Adults only
Parking
Airport shuttle