Name: c-hotels Diplomat
Address: Via Luigi Alamanni 9, Florence, Toscane, IT
Price range: 125 $US–285 $US per night
Rating: 8.58

Ce qu'en disent des voyageurs

En face de la gare de Santa Maria Novella, l'hôtel c-hotels Diplomat est apprécié pour son emplacement ultra-pratique, à distance de marche des sites de Florence et du tramway pour l'aéroport, bien que certains clients aient trouvé les environs immédiats moins agréables la nuit.

Le personnel reçoit fréquemment des compliments pour son amabilité et son aide proactive, mais quelques clients ont occasionnellement signalé des problèmes de communication, des réponses lentes ou des formalités de départ maladroites. Les chambres sont généralement propres et confortables, mais leurs tailles varient de petites à spacieuses, et certains ont noté des nuisances sonores provenant du couloir ou du tramway, des salles de bains désuètes, une climatisation faible ou des problèmes d'entretien. Le petit-déjeuner est largement apprécié et souvent décrit comme généreux, bien que certains aient trouvé le choix limité ou le prix élevé. Dans l'ensemble, cet hôtel convient aux voyageurs qui privilégient la praticité au charme.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un ascenseur et un service de bagagerie sont disponibles et appréciés. Un parking partenaire à proximité est disponible, bien que certains notent qu'il est cher ou peu pratique.

Avis de voyageur à ce sujet

10

Luca

21 déc. 2022

·

Un hotel spettacolare e Unico , ci ritornerò. Unica pecca manca il parcheggio gratuito ma in zona sta uno convenzionato.

10

George

22 nov. 2025

·

A séjourné 1 nuit

Excellent little boutique hotel with lots of amenities and an excellent buffet breakfast.

8

Melissa

6 oct. 2023

·

Had a great stay at c-hotels diplomat in Florence recently! The staff were helpful, and the hotel is surprisingly quiet despite being in a central neighbourhood and close to the train station. There is parking in a lot right next door, though it's a bit expensive this was expected given that it's in a major city. The room was very comfortable and clean. The only major drawback was there was a faint smell of sewage in the lobby that never really went away, but both myself and my partner noted it the whole time. The hotel is located in a very central area, easy to walk to everything.

8

Simon

24 août 2025

·

A séjourné 1 nuit

Luggage storage, nice staff at front desk, good breakfast available. Slight smell in room but appreciated cleanliness and could not be any more convenient to the train station.

10

George

14 nov. 2025

·

A séjourné 1 nuit

Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed

8

Maria claudia

16 juin 2024

·

A séjourné 3 nuits

Hotel antigo e com reforma a ser feita, os carpetes tem cheiro forte de velho. Atendimento regular, apesar de ser considerado 4 estrelas, e com estacionamento disponível, tivemos que empurrar nossas malas por uma rampa muito íngreme de um estacionamento longe do hotel. Acho que deveria ser mais claro as condições.

10

Anna

24 août 2022

·

A séjourné 1 nuit

Room was very comfortable, very clean and the location was very convenient, across the street from the train station, they held my luggage all day while I went on a tour .. highly recommended

10

georgina

20 août 2023

·

A séjourné 1 nuit

Excellent location near the train station. Also close to the most espectacular and iconic church of florence. Hotel provides elevator which is very appreciated because not many hotels in Florence count with this service. Very clean and modern room, i loved the tub in room with a separate shower. I highly recommend this hotel. I rate it ⭐️⭐️⭐️⭐️⭐️.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent fréquemment l'hôtel et les chambres comme propres. Quelques clients ont signalé des odeurs ou des lacunes en matière d'entretien (par exemple, moisissures, fuites ou mobilier usé).

Avis de voyageur à ce sujet

10

Olivia

29 déc. 2024

·

A séjourné 1 nuit

So close to the train station! Large, clean room and hotel.

6

ÁGUSTA

16 oct. 2022

·

A séjourné 3 nuits

Herbergið var illa þrifið þessa daga, á þessum þremur dögum sem og sex sinnum þurfti ég aftur niður í lobby til að fá nýtt kort til að komast inn í herbergið.

10

Justin

9 oct. 2025

·

A séjourné 3 nuits

Clean room

2

Leah

18 sept. 2023

·

A séjourné 3 nuits

There was mold in the bathroom and i had a leak in my room. The hotel had a sulfur smell.

8

Wai Lun

9 nov. 2025

·

A séjourné 1 nuit

Small hotel room , but very clean and very close to train station.

8

Melissa

6 oct. 2023

·

Had a great stay at c-hotels diplomat in Florence recently! The staff were helpful, and the hotel is surprisingly quiet despite being in a central neighbourhood and close to the train station. There is parking in a lot right next door, though it's a bit expensive this was expected given that it's in a major city. The room was very comfortable and clean. The only major drawback was there was a faint smell of sewage in the lobby that never really went away, but both myself and my partner noted it the whole time. The hotel is located in a very central area, easy to walk to everything.

10

Noelia

28 oct. 2023

·

A séjourné 3 nuits

Very clean hotel

8

John Stuart

25 févr. 2025

·

A séjourné 2 nuits

God hotel som er praktisk plassert for toget og relativt kort avstand til opera og domkirken. Alt var rent og i god stand. God størrelse frokost med varm og kald mat.

10

Claire

3 juin 2024

·

Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10

Anna

24 août 2022

·

A séjourné 1 nuit

Room was very comfortable, very clean and the location was very convenient, across the street from the train station, they held my luggage all day while I went on a tour .. highly recommended

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de petites mais fonctionnelles à spacieuses et modernes, avec des lits généralement confortables. Certains signalent des bruits de couloir ou de tramway et des problèmes occasionnels de climatisation ou d'entretien.

Avis de voyageur à ce sujet

10

maria isabel

9 juil. 2025

·

A séjourné 1 nuit

Está a un lado del la estación y se escuchan los tranvías pasar

10

Olivia

29 déc. 2024

·

A séjourné 1 nuit

So close to the train station! Large, clean room and hotel.

6

Ivelisse

23 mai 2024

·

A séjourné 3 nuits

We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful

8

Schilah

24 avr. 2025

·

A séjourné 2 nuits

Super saubere schöne Unterkunft. Freundliche Mitarbeiter. Ein kleiner Minuspunkt: sehr hellhörig. Man hört im Zimmer sehr leicht die Zimmernachbarn.

10

Eugene

1 nov. 2022

·

A séjourné 1 nuit

중앙역 바로 옆에 위치, 객실은 이탈리아 여행 중 가장 크고 좋았습니다. 침구도 푹신하고 쇼파도 있고 특히 유럽 다른 호텔들과 다르게 넓은 화장실을 갖추고 있습니다.

10

Marco

8 sept. 2025

·

A séjourné 1 nuit

Bella struttura di fronte alla stazione Santa Maria Novella! Camera piccola ma molto funzionale, confortevole e pulitissima! Personale monto professionale e gentilissimo! Vivamente consigliato!

10

Julie

4 nov. 2025

·

A séjourné 3 nuits

L’hôtel est très bien, les chambres sont spacieuses et propres. Le personnel est très serviable et gentil. Le petit déjeuner est très bon et complet. Le quartier de la gare est pratique (près du centre ville à pieds, à peine 15min), néanmoins il n’est pas très bien fréquenté à certains moments de la journée. Je recommande vivement cet hôtel et reviendrai avec plaisir.

6

Nanette

3 oct. 2025

·

A séjourné 2 nuits

The hotel room is small

8

SUNG KUK

24 déc. 2022

·

A séjourné 19 349 nuits

Breakfast is very good. Room air condition is not good

6

julie

18 oct. 2025

·

A séjourné 2 nuits

Close to the train station and a short walk to the more scenic parts of town. The bed and pillows were uncomfortable. Staff are very friendly and helpful. One of the less aesthetically pleasing hotels I’ve stayed at while in Italy but functional.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse et son aide, avec plusieurs exemples d'assistance proactive. Il y a quelques plaintes occasionnelles concernant la communication, la réactivité, la vente incitative ou un départ maladroit.

Avis de voyageur à ce sujet

10

Venkat

22 sept. 2024

·

A séjourné 1 nuit

Very Helpful and Very Cooperative Staff

8

Yuki

7 nov. 2025

·

A séjourné 1 nuit

スタッフの対応はフレンドリーで素晴らしかったです！

10

Eliel

31 déc. 2025

·

A séjourné 4 nuits

Ótimo hotel, super bem localizado em frente a estação central de trens Santa Maria Novella e praticamente colado no centro histórico de Florença. Atendimento muito bom por parte dos funcionários do hotel, especialmente a recepção e os do café da manhã (restaurante). O Felipo especificamente foi muito gentil o tempo inteiro e nos ajudou com um problema que tivemos no quarto, prontamente nos acomodando em um novo quarto. O café da manhã é be satisfatório. O quarto lindamente decorado , boas roupas de cama. A cama poderia ser um pouco mais macia, mas sei que isso é muito do gosto pessoal de cada hospede.

10

Louis

24 juil. 2022

·

A séjourné 2 nuits

My stay was great. Service was excellent and the staff was quite attentive.

10

Hector Javier

21 oct. 2025

·

A séjourné 3 nuits

Excelente la atención del personal, especialmente el de Roberta

8

Jahmelah

9 oct. 2023

·

A séjourné 1 nuit

I appreciated the flexibility at check-in. When we returned to check-in (still early 2pm) the room was ready and our luggage was delivered. We didn’t read that check-out was at 11 and wasn’t informed until day of by a phone call from reception. As a hotel employee in the states we stripped the bed and straightened up the room to make it as easy as possible for our housekeeper. I would strongly suggest making people pay an incidental hold for taxes and fees at check-in. We were followed out of the hotel with an inquiry about payment and our one key card as we departed. It was embarrassing and insulting. I’ve never had to physically check-out of a hotel unless it was an early departure. I’ve also worked in the industry for 20 years and travel often.

10

veronica

15 nov. 2024

·

A séjourné 1 nuit

El hotel y desayuno muy buenos. La amabilidad del personal al ayudarnos en una crisis, ya que robaron las cartera de mi madre con el DNI y necesitabamos la copia que habían echo en el hotel para la vuelta. Y consiguieron encontrarla. Muchas gracias. Si eso hubiera sido difícil volver a España.

10

Vasanthi

20 mars 2024

·

A séjourné 2 nuits

Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.

10

Julie

4 nov. 2025

·

A séjourné 3 nuits

L’hôtel est très bien, les chambres sont spacieuses et propres. Le personnel est très serviable et gentil. Le petit déjeuner est très bon et complet. Le quartier de la gare est pratique (près du centre ville à pieds, à peine 15min), néanmoins il n’est pas très bien fréquenté à certains moments de la journée. Je recommande vivement cet hôtel et reviendrai avec plaisir.

2

Maitreyee

4 avr. 2022

·

A séjourné 5 nuits

Hotel was critically short staffed and the employees at the front desk were always rude and unhelpful. We had to go down to the front desk several times over the course of our week long stay to get things that we had run out of such as toilet paper, coffee, etc. because the staff refused to bring those items to our room when requested. The internet was very spotty. Our room was full of mosquitoes because the window had not been closed properly. Overall, we had a miserable time at this hotel, and it ruined Florence for us.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé directement en face de la gare de Santa Maria Novella et à proximité du tramway, ce qui permet de rejoindre facilement le centre à pied. Certains clients ont trouvé les environs immédiats moins agréables ou peu sûrs la nuit, et les principaux sites touristiques se trouvent à 15-30 minutes à pied.

Avis de voyageur à ce sujet

10

Eliel

31 déc. 2025

·

A séjourné 4 nuits

Ótimo hotel, super bem localizado em frente a estação central de trens Santa Maria Novella e praticamente colado no centro histórico de Florença. Atendimento muito bom por parte dos funcionários do hotel, especialmente a recepção e os do café da manhã (restaurante). O Felipo especificamente foi muito gentil o tempo inteiro e nos ajudou com um problema que tivemos no quarto, prontamente nos acomodando em um novo quarto. O café da manhã é be satisfatório. O quarto lindamente decorado , boas roupas de cama. A cama poderia ser um pouco mais macia, mas sei que isso é muito do gosto pessoal de cada hospede.

10

Mark Kevin

14 juin 2024

·

A séjourné 1 nuit

This is very convenient and near the train station. To me who loves walking, this location is good.

8

Wai Lun

9 nov. 2025

·

A séjourné 1 nuit

Small hotel room , but very clean and very close to train station.

10

jean-françois

6 mars 2024

·

A séjourné 4 nuits

Hôtel très bien situé. Desserte de l’aéroport directe par le tram. Situé à proximité du centre historique, tout se fait à pied

10

Gene

27 oct. 2025

·

A séjourné 3 nuits

Convenient to the train station. Somewhat difficult to find as of is not very clearly marked from the street. Somewhat distant to the major sites.

10

George

14 nov. 2025

·

A séjourné 1 nuit

Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed

10

Layale

9 sept. 2025

·

A séjourné 4 nuits

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.

8

Julie

29 mai 2025

·

A séjourné 3 nuits

Next to the train station. Convenient for transportation however walking around the area at night doesn’t feel safe Thanks the hotel for upgrading my room to higher level and it’s much better!

8

John Stuart

25 févr. 2025

·

A séjourné 2 nuits

God hotel som er praktisk plassert for toget og relativt kort avstand til opera og domkirken. Alt var rent og i god stand. God størrelse frokost med varm og kald mat.

10

Albert

21 sept. 2023

·

A séjourné 1 nuit

Excellent for central Florence, tram and railway station at the doorstep.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué comme savoureux et généreux, bien que certains aient trouvé le choix limité ou le prix élevé.

Avis de voyageur à ce sujet

10

George

22 nov. 2025

·

A séjourné 1 nuit

Excellent little boutique hotel with lots of amenities and an excellent buffet breakfast.

8

Javier

16 avr. 2023

·

A séjourné 2 nuits

Good option, convenient location, clean and friendly staff. Excellent breakfast

10

Marcela

19 août 2025

·

A séjourné 2 nuits

Cómodo y mas que está súper cerca de la estación de tren. El desayuno súper completo y limpio.

10

Julie

4 nov. 2025

·

A séjourné 3 nuits

L’hôtel est très bien, les chambres sont spacieuses et propres. Le personnel est très serviable et gentil. Le petit déjeuner est très bon et complet. Le quartier de la gare est pratique (près du centre ville à pieds, à peine 15min), néanmoins il n’est pas très bien fréquenté à certains moments de la journée. Je recommande vivement cet hôtel et reviendrai avec plaisir.

10

Layale

9 sept. 2025

·

A séjourné 4 nuits

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.

8

John Stuart

25 févr. 2025

·

A séjourné 2 nuits

God hotel som er praktisk plassert for toget og relativt kort avstand til opera og domkirken. Alt var rent og i god stand. God størrelse frokost med varm og kald mat.

8

Francesca

13 févr. 2022

·

A séjourné 3 nuits

Comodissima la posizione, di fronte la stazione dei treni e dove passa la tramvia che collega all'aereoporto. Bella la vista dalla camera al 5 piano, peccato che sul balconcino una delle due sedie fosse rotta e quindi impossibile da utilizzare. Colazione buona e varia, ottimo rapporto qualità prezzo

8

Yury

19 sept. 2023

·

A séjourné 2 nuits

Simple but clean hotel, breakfast with limited options. The rooms are tiny.Staff is friendly and helpful. Hotel is very conveniently located near station and the centre. I recommend this hotel for a short visit.

10

Maria Grazia

25 nov. 2024

·

A séjourné 2 nuits

Albergo in posizione strategica, a due passi dalla Stazione e vicino a Santa Maria Novella e al Centro. Io sono stata fortunata ed ho avuto una camera molto grande con un bagno parimenti spazioso (mio fratello e miei amici avevano camere piccoline .....). Uniche pecche: il prezzo alto per la notte del sabato (c'era il pienone per la Maratona) e il prezzo pagato da me con Expedia per la notte di domenica molto più alto (circa 50 euro in più) nonostante la prenotazione con molto anticipo rispetto a quello offerto ai miei amici per telefono una settimana prima ....... oltretutto con la Colazione. ..... e poi, non si può far pagare la colazione 18 euro, lo trovo spropositato!!!!

10

Lais

8 févr. 2022

·

A séjourné 1 nuit

Albergo bellissimo, camera comoda e pulita, localizzazione perfetta proprio di fronte alla stazione centrale di Firenze. La colazione era proprio fantastica

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	118 $US
février	134 $US
mars	158 $US
avril	215 $US
mai	281 $US
juin	227 $US
juillet	167 $US
août	130 $US
septembre	274 $US
octobre	258 $US
novembre	155 $US
décembre	139 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $243	17 $218
18 $164	19 $201	20 $193	21 $190	22 $152	23 $181	24 $285
25 $221	26 $249	27 $167	28 $166	29 $167	30 $193	31 $193

di	lu	ma	me	je	ve	sa
1 $175	2 $180	3 $165	4 $127	5 $175	6 $174	7 $180
8 $147	9 $153	10 $147	11 $147	12 $226	13 $231	14 $161
15 $125	16 $137	17 $165	18 $162	19 $163	20 $138	21 $161
22 $130	23 $153	24 $139	25 $251	26 $243	27 $256	28 $174
29 $125	30 $139

c-hotels Diplomat

Prix pour c-hotels Diplomat

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Classique

Smart City View

Chambre Simple

Smart

Comfy

Spacious Triple

Avis des voyageurs sur c-hotels Diplomat

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement