SpringHill Suites by Marriott Bowling Green

Incredibly kind staff willing to help at all hours of the night!! Food was decent. Rooms extremely clean and smelled nice Outdoor fire place was a great feature

Very friendly staff and great experience! The only issue is lack of snack bar options and breakfast selection

WHAT CAN I SAY? A BRAND NEW HOTEL. IT WAS GREAT

The staff was lovely and polite. The location was perfect for our small family as we wanted a quiet and safe area. We were disappointed the pool was out of commission during our stay but that was out of the staff's control so I can't complain.

New hotel.

We only stayed one night but loved our brief stay. The check-in process was smooth, parking was easy to find, the hotel smelt new, everything was clean, and the best part of it all: the beds were very comfortable. Will definitely be staying here again if we return to Bowling Green.

The room was nice but not the cleanest. The hotel itself is nice but the description is a little misleading for the amenities. You could order food from the bar once it opened, but there was not an actual restaurant, and they only had 3 options which changed regularly according to our bartender. The bar was very small and in the main lobby, with very minimal options for drinks. The breakfast was also very minimal for what was offered. No options for people who would need to be Gluten-Free besides the scrambled eggs possibly.

Pool was about the size of a Hot Tub! It was about 6-8 feet wide, not sure more than 3 people could get in it comfortably. $256 a night for this was a joke

Very new property. They still need to work out some kinks e.g. we had to use shower gel to wash our hands, no half/half creamer for coffee etc. Overall a beautiful property in a quiet area. Definitely will stay again.

The shower had hair and soap in it before we used it. We chose this hotel so that the kids could swim after a very long car ride and the pool was freezing cold. No one at all was swimming and the hotel was pretty full. Will NOT be staying at one of these again.

The staff are pleasant and welcoming. The hotel is clean. This is my second time staying there and I don’t think I would stay anywhere else in Bowling Green.

Had to change rooms because the first one was so dirty. Second one was not much better. There was what looked like an eye spa patch on the counter and dried up food crumbs all throughout.

We stayed 2 nights at this hotel. We picked the hotel because the ratings for awesome and the hotel is pretty new (6 months). We drove for 7 hours, checked in and went to dinner. When we got back from dinner we unpacked and ready to go to bed. We found a beetle bug in the shower and the sink. I went down to the front desk and let them know. They said, “thanks for letting them know”. The next day I heard nothing so late on the afternoon I stopped by the front desk and asked if they got a message done the night shift about the bugs and they said they did not. The person at the front desk said they were sorry and gave me 1000 Bonvoy bonus points. We went to dinner again and once again found another bug on the night stand light. We did not report it. I guess in a just surprised with the reaction of the hotel staff. Finding bugs in a room is not very clean facility and could hurt their reputation and reviews. My wife and I are not people that like to cause issues and leave negative reviews but when we bring some issues to the staff expecting some type actions to resolve the issue and nothing happens, it makes is very frustrated. They could have moved us to another room or at least comp’d us for for 1 night and had someone come to the room and spray for bugs. Marriott is a great company and I have stayed in many properties over the years when I traveled for my company. They have always been very proactive in making your stay the best.

Property still in new condition and our room was so nice and clean. Breakfast options was good as well. 10/10 would stay here again.

Very clean. Nice staff. Comfortable beds.

Very clean and updated. Great breakfast.

Eco friendly?!? Who cares?!? The room was dirty, hair on the floor in bathroom. Hair on my bed under pillows, son's bed had BLOOD ON SHEETS soaked through to mattress cover!! I had to change everything out! Lesson learned...Just go to a major brand hotel.

The hotel was located in a beautiful area and was looked new. There was some sort of mishap with bookings and they offered our family a second room at no charge due to the error. The room was very nice - well equipped and spacious. Housekeeping could have been better though. We were missing bedding for the pull out trundle bed, conditioner and body wash pumps were basically empty and my husband had to pull a huge wad of hair out of the shower drain to avoid flooding the whole bathroom. The sofa and trundle bed were both hard as a rock and uncomfortable even for young kids. The breakfast offerings were good, but it seemed they only had one person working f it and she could not keep items filled fast enough.

Beautiful new hotel with courteous staff and very clean.

The shower had hair and soap in it before we used it. We chose this hotel so that the kids could swim after a very long car ride and the pool was freezing cold. No one at all was swimming and the hotel was pretty full. Will NOT be staying at one of these again.

Great stay, friendly staff, comfortable. Really busy, breakfast was great, but packed with lots of guest. The bathroom was great except for poor water pressure and difficulty to keep the water temperature at a comfortable temperature.

Very nice upgraded rooms - clean and easy access

Brand new…still smell the new carpet…nice room

Very nice suite with upgraded bathroom. Polite and helpful staff. Very good breakfast. A very nice stay.

Nice hotel, in a good area. The beds are not queens they are full size beds. Overall I enjoyed the calmness of this hotel.

This was undoubtedly, one of the best hotel experiences I have ever had. The rooms were exceptionally clean, the beds extremely comfortable was in a nice location, and the staff were so helpful and friendly, and went out of their way to assist us with any needs. we hesitate to stay at another Springhill suites by Marriott. Wish I could have gotten the names of the two girls that checked us in for our stay they were the best thanks Springhill for making our overnight. Stay wonderful.

Great hotel. Staff is great. The rooms are very modern and clean. Highly recommend.

The hotel was located in a beautiful area and was looked new. There was some sort of mishap with bookings and they offered our family a second room at no charge due to the error. The room was very nice - well equipped and spacious. Housekeeping could have been better though. We were missing bedding for the pull out trundle bed, conditioner and body wash pumps were basically empty and my husband had to pull a huge wad of hair out of the shower drain to avoid flooding the whole bathroom. The sofa and trundle bed were both hard as a rock and uncomfortable even for young kids. The breakfast offerings were good, but it seemed they only had one person working f it and she could not keep items filled fast enough.

We only stayed one night but loved our brief stay. The check-in process was smooth, parking was easy to find, the hotel smelt new, everything was clean, and the best part of it all: the beds were very comfortable. Will definitely be staying here again if we return to Bowling Green.

Rooms was nice and comfortable price accordingly

The staff are pleasant and welcoming. The hotel is clean. This is my second time staying there and I don’t think I would stay anywhere else in Bowling Green.

Staff was very friendly and let us check in early.

We stayed 2 nights at this hotel. We picked the hotel because the ratings for awesome and the hotel is pretty new (6 months). We drove for 7 hours, checked in and went to dinner. When we got back from dinner we unpacked and ready to go to bed. We found a beetle bug in the shower and the sink. I went down to the front desk and let them know. They said, “thanks for letting them know”. The next day I heard nothing so late on the afternoon I stopped by the front desk and asked if they got a message done the night shift about the bugs and they said they did not. The person at the front desk said they were sorry and gave me 1000 Bonvoy bonus points. We went to dinner again and once again found another bug on the night stand light. We did not report it. I guess in a just surprised with the reaction of the hotel staff. Finding bugs in a room is not very clean facility and could hurt their reputation and reviews. My wife and I are not people that like to cause issues and leave negative reviews but when we bring some issues to the staff expecting some type actions to resolve the issue and nothing happens, it makes is very frustrated. They could have moved us to another room or at least comp’d us for for 1 night and had someone come to the room and spray for bugs. Marriott is a great company and I have stayed in many properties over the years when I traveled for my company. They have always been very proactive in making your stay the best.

Very nice suite with upgraded bathroom. Polite and helpful staff. Very good breakfast. A very nice stay.

I would have given 5 stars if it weren’t for one major issue: The biggest issue was having our door opened at 2:00 am (the safety latch was set so they did not succeed in entering the room). I called the front desk and found out it was the girl at the front desk that had checked a guest in, their key card didn’t work and instead of double checking that the guest had the correct room, she grabbed a master key and attempted entry! Not a great way to wake up in the middle of the night!

The room was clean with ample towels and soaps. Breakfast was good but staff was not very attentive. Some of the food was not hot and it seemed as if beverages and food kept running out.

This was undoubtedly, one of the best hotel experiences I have ever had. The rooms were exceptionally clean, the beds extremely comfortable was in a nice location, and the staff were so helpful and friendly, and went out of their way to assist us with any needs. we hesitate to stay at another Springhill suites by Marriott. Wish I could have gotten the names of the two girls that checked us in for our stay they were the best thanks Springhill for making our overnight. Stay wonderful.

The hotel was located in a beautiful area and was looked new. There was some sort of mishap with bookings and they offered our family a second room at no charge due to the error. The room was very nice - well equipped and spacious. Housekeeping could have been better though. We were missing bedding for the pull out trundle bed, conditioner and body wash pumps were basically empty and my husband had to pull a huge wad of hair out of the shower drain to avoid flooding the whole bathroom. The sofa and trundle bed were both hard as a rock and uncomfortable even for young kids. The breakfast offerings were good, but it seemed they only had one person working f it and she could not keep items filled fast enough.

We appreciated Andrew who was at the front desk. He offered help with our luggage AND offered to help with my Marriott points- the 1st one of all the ones we’ve stayed at!

It was the nicest and one of the cleanest hotels I have stayed in, in a long time. And everyone was so friendly.

Very nice upgraded rooms - clean and easy access

I have stayed at this location a few times now. Hotel is very well located near restraunts and stores. The property is very clean and the customer service was great.

The staff was lovely and polite. The location was perfect for our small family as we wanted a quiet and safe area. We were disappointed the pool was out of commission during our stay but that was out of the staff's control so I can't complain.

The property was clean and safe but far from anywhere to get food. You will need a car to get to and from places. The hotel was new and clean and everyone was friendly and accommodating. My only complain is the limited amount of breakfast being served. If you come later time, there will be no bananas, eggs, muffins, oatmeal: literally the only choice you have is apples and yogurt. Waffle batter also low. I tried asking for some more stuff but kitchen staff said : sorry, that’s all we have.

Nice hotel, in a good area. The beds are not queens they are full size beds. Overall I enjoyed the calmness of this hotel.

This was undoubtedly, one of the best hotel experiences I have ever had. The rooms were exceptionally clean, the beds extremely comfortable was in a nice location, and the staff were so helpful and friendly, and went out of their way to assist us with any needs. we hesitate to stay at another Springhill suites by Marriott. Wish I could have gotten the names of the two girls that checked us in for our stay they were the best thanks Springhill for making our overnight. Stay wonderful.

Friendliest and cleanest!! In a very nice area!! Definitely will stay again

Excellent place to stay. Convenient, clean, newer property and excellent breakfast.

Very nice hotel in a brand new area.

Very new property. They still need to work out some kinks e.g. we had to use shower gel to wash our hands, no half/half creamer for coffee etc. Overall a beautiful property in a quiet area. Definitely will stay again.

Great stay, friendly staff, comfortable. Really busy, breakfast was great, but packed with lots of guest. The bathroom was great except for poor water pressure and difficulty to keep the water temperature at a comfortable temperature.

Hotel is ok. Housekeeping forgot to clear my room. Breakfast few options and run out of food all the time. The hotel does not worth the cost.

Very nice suite with upgraded bathroom. Polite and helpful staff. Very good breakfast. A very nice stay.

Very clean and updated. Great breakfast.

Very friendly staff and great experience! The only issue is lack of snack bar options and breakfast selection

The property was clean and safe but far from anywhere to get food. You will need a car to get to and from places. The hotel was new and clean and everyone was friendly and accommodating. My only complain is the limited amount of breakfast being served. If you come later time, there will be no bananas, eggs, muffins, oatmeal: literally the only choice you have is apples and yogurt. Waffle batter also low. I tried asking for some more stuff but kitchen staff said : sorry, that’s all we have.

The room was clean with ample towels and soaps. Breakfast was good but staff was not very attentive. Some of the food was not hot and it seemed as if beverages and food kept running out.

Excellent place to stay. Convenient, clean, newer property and excellent breakfast.

Hotel is new. Staff very nice. Unfortunately we were in midst of secere weather and trash got blown all over the place. Poor front desk staff got ripped by "male karens" but honestly they could have went out and made an effort but its just not in this generations DNA to take any initiative. Besides the screaming yelling kids from non disciplined parents the hotel itself was great. Breakfast was good coffee was hot bed was comfy and room was new.

The room was nice but not the cleanest. The hotel itself is nice but the description is a little misleading for the amenities. You could order food from the bar once it opened, but there was not an actual restaurant, and they only had 3 options which changed regularly according to our bartender. The bar was very small and in the main lobby, with very minimal options for drinks. The breakfast was also very minimal for what was offered. No options for people who would need to be Gluten-Free besides the scrambled eggs possibly.