Name: Hotel Carlton Capri
Address: Santa Croce 595/a, Venice, Italy, Venice, Veneto, Italy
Rating: 8.2

Guest reviews

8.2

Very good

Based on 1,629 verified reviews

Who stays here?

Business

1%

Couple

58%

Family

25%

Group

11%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Carlton Capri, reviewers highlight a convenient location near Santa Lucia station and Piazzale Roma, generally clean but small, dated rooms, mostly friendly staff with some rude encounters, and a breakfast many enjoy though a few find underwhelming.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Elaine

last week

·

Stayed 2 nights

Location was great, five minute walk from the train and a close walk to everything. Room was what I expected in and old city, about average. Staff was not super friendly but were there if we needed them. I would consider staying here again if I come back.

4

Ken

2 Feb 2026

·

Stayed 3 nights

Unfortunately can't recommend this hotel. Elevator was out for around 2 days electricity kept going out (desk said in was Venice wide but others had power looking out the window. Cold showers for 2 days (they blamed the power), horrible beds (two singles, worst of my life and I've stayed in communist Cuba). Staff just blew paid lip service to the concerns.

6

Sumit

31 Dec 2025

·

Stayed 2 nights

Staffs at reception could have been more helpful on first couple of days. The staff at the last day was good. Breakfast not worth.

8

Shelley

10 Nov 2025

·

Stayed 1 night

Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.

10

gina

18 Oct 2025

·

Stayed 2 nights

clean room and helpful staff

Santa Croce 595/a, Venice, Italy

Location

Located in Venice (Santa Croce), Carlton Capri Hotel is within a 10-minute walk of Piazzale Roma and Grand Canal. This hotel is 0.7 mi (1.1 km) from Port of Venice and 0.7 mi (1.1 km) from Tronchetto Waterbus Stop.

Scuola Grande di San Giovanni Evangelista(0.1 Miles)

Scalzi Bridge(0.2 Miles)

Piazzale Roma(0.3 Miles)

Grand Canal(0.3 Miles)

Scuola Grande di San Rocco(0.3 Miles)

Basilica di Santa Maria Gloriosa dei Frari(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available at a cost of EUR 30 per day. Reservations are not required.

Breakfast is available, and guests can enjoy it in their rooms. Specific serving hours are not mentioned.

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Santa Croce, Venice, within a 10-minute walk of Piazzale Roma and the Grand Canal. It is approximately 0.7 miles from the Port of Venice and the Tronchetto Waterbus Stop.

Children are allowed at the property, and children under 10 years of age can stay for free.

Hotel Carlton Capri

Amenities

Property description

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