What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 14 for adults and EUR 24 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Venice, within a 10-minute walk of Piazzale Roma and Grand Canal. It is 0.7 mi (1.2 km) from the Port of Venice and 7 mi (11.3 km) from Lido of Venice Beaches.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and one child aged 2 years or younger can stay free when occupying the parent's or guardian's room using existing bedding.

NH Venezia Santa Lucia - Elegant Hotel in Venice

Average nightly price at NH Venezia Santa Lucia by month, last 12 months (USD)
Month	Average price
January	US$169
February	US$229
March	US$213
April	US$285
May	US$472
June	US$333
July	US$273
August	US$227
September	US$462
October	US$343
November	US$198
December	US$176

What guests think

Travellers consistently highlight NH Venezia Santa Lucia’s superb convenience next to Santa Lucia station and vaporetto stops, clean and comfortable rooms with classic Venetian style, friendly front-desk help, and a widely liked breakfast with good variety and options.

Many appreciate the hotel’s elegant historic decor and several rooms with Grand Canal or balcony views. Recurring downsides include seasonal or ineffective air conditioning leading to hot rooms and mosquitoes, occasional sewage or musty odors, noise in street-facing rooms, and inconsistent service or room assignments. A few guests reported maintenance issues such as shower drainage, bathtub stoppers, or water-temperature problems, and limited on-site dining or bar hours. Expect an extremely convenient stay with classic character and modern comforts, best for easy arrivals and departures.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a breakfast area and small bar/terrace; there is no full restaurant and the bar can be closed. Several guests report seasonal or ineffective air conditioning and occasional elevator or Wi-Fi issues.

Related guest reviews

6

Pranav

26 Jun 2025

·

Stayed 1 night

Property is close to the main ferry port, and the train terminal, and well maintained. The worst part of our stay was that the AC was not functional. The staff told us, that the Italian government has enforced some rules regarding not turning on the AC, which seemed BS, as the AC in Rome's hotel stay was working fine (we visited Rome after Venice). When I had asked the reception staff during the day about the AC not working, he suggested to open the windows, which we did. At night, we couldn't sleep due to insane number of mosquitoes entering our room. The windows don't have any nets. When I went to complain about it at night, the reception staff rudely told me not to try opening the windows due to mosquitoes. Surprising that their person had told me the opposite. He told me I should know what to expect. But again, AC not working, and windows not netted, is a BIG issue of this hotel.

6

Lewis

26 Apr 2023

·

Stayed 2 nights

Great location and Front Desk staff were very helpful. However, the room was very hot and the hotel said they were unable to run the a/c due to Italian regulations. Opening the window was an option but it was very loud and buggy. In general the room was ok but small and a bit dated.

10

Robin

28 Aug 2023

·

Stayed 2 nights

We were mostly happy with the stay. I had thought when I booked that breakfast was included, however there was an extra charge. The hotel was listed as having a restaurant and bar, however only breakfast was served, and the bar was never open. Other than that we were very satisfied, and the staff was very helpful.

4

Henry

4 May 2025

·

Stayed 3 nights

No AC. Extremely hot rooms

8

Kimberly

1 Nov 2025

·

Stayed 2 nights

Room was great and the check in was nice. Breakfast was great but not to order as was listed on description. Air conditioning didn't work but we ornedthe window.

8

Amir

21 Oct 2023

·

Stayed 3 nights

Great location. Doesn’t have a whole lot of amenities.

6

Bryan

23 Oct 2024

·

Stayed 1 night

This hotel Is convenient and close to both the train and bus station, only problem is they DO NOT have air conditioning and suggest you open the windows. Other than that the hotel is good for a quick stay!

2

JUNKO

12 Feb 2024

·

Stayed 1 night

ビジネス用の有料Wifiが使えなくて、ネット会議ができなかった。

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8

Kwan Mo

7 Apr 2023

·

Stayed 2 nights

In overall, satisfied but not impressed. The location is fantastic. The breakfast was satisfactory. It was nice the hotel upgraded my room upon my check-in, but the room is just old, not renovated. The lobby and breakfast restaurant were renovated. The elevator was not in service for the third floor where I stayed, so it was inconvenient. People were nice but somewhat indifferent. I felt not being as cared much as in other good hotels.

4

John

28 Oct 2023

·

Stayed 1 night

Elevator out of order, no air conditioning

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Cleanliness

Most guests find rooms and common areas clean and well kept. However, multiple reviews cite musty or sewage smells and some bathroom drainage problems.

Related guest reviews

10

Jorge

2 Dec 2025

·

Stayed 1 night

Clean room, friendly and efficient staff, excellent breakfast

10

Angela

17 Aug 2025

·

Stayed 1 night

Loved the location of this property. Very clean as well.

4

Ana

1 Apr 2025

·

Stayed 3 nights

Stayed 3 nights and it was a horrible smell in my room. Smells like a mould or maybe a sewer problem. I ask to get move to a different room but was refused they said it was all booked. I ended up sleeping with a mask and sprayed my expensive perfume in the room.

8

Robert

18 Jan 2025

·

Stayed 1 night

Well placed hotel, comfortable bed, clean. Only issue was slow check in not sure why and there’s a sulphur smell throughout the hotel especially in bedrooms. May just be Venice? But don’t remember that in other hotels here.

8

Lucia-Rae

10 Oct 2023

·

Stayed 2 nights

Perfect location. Located near everything you need. The only issue was the sewage. The bathroom smell was terrible. I’m not sure if this was just our room or for other rooms.

10

Mayte

16 Jul 2025

·

Stayed 2 nights

Hotel was incredibly clean including the room. Very close to the train without being far from attraction and dining. The ac actually was cold. Out of the 6 hotels we stayed at in Italy, hands down one of the best.

10

Krista

8 Feb 2024

·

Stayed 1 night

Close to train and taxi stations. Safe and incredibly clean. Amazing room/staff/location/bedding. We can't wait to stay in this beautiful hotel again!

10

Fernanda

7 Aug 2025

·

Stayed 1 night

Hotel com excelente localização, ao lado da estação Veneza Santa Lúcia, muito bonito, quarto confortável e chuveiro muito bom

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6

William

3 Nov 2025

·

Stayed 3 nights

Room was a little bit with bad odor. But is venice, great location.

6

Chymbee

25 Aug 2023

·

Stayed 1 night

Problem with shower drain, it drains so slow. The breakfast buffet is ok. Location is perfect.

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Rooms

Rooms are comfortable with classic Venetian decor; some offer canal-view balconies, while others feel small or dated and street-facing rooms can be noisy. Temperature control is a recurring issue in warm months.

Related guest reviews

10

Wai Lap

9 Apr 2023

·

The location of the hotel is very good which is next to the train station and easy finding. The buffet breakfast is also pretty nice. However, the hotel has been renovated, but we still can find that some of the furnitures are old.

4

Jennifer

23 Apr 2025

·

Stayed 2 nights

There was a musty smell in the hallway, the room was too small to open luggage, there were mosquitos in the room and there was a large step up to the bathroom - a terrible tripping hazard at night.

10

James

11 Apr 2025

·

Stayed 2 nights

Lovely hotel, large room with balcony overlooking the Grand Canal and close to the train station. Friendly staff. Comfortable bed and room temperature.

8

Mirelle

17 Nov 2025

·

Stayed 1 night

Hotel proximo a estação de trem o que facilita o transporte com mala. Muito bonito, quarto decorado e com otima vista pra Veneza. Café da manhã excelente. Único inconveniente é que não tem ar e deixam o aquecedor ligado e o quarto quando entramos estamos muito quente.

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10

Joan

16 Nov 2025

·

Stayed 1 night

Perfect location - We had large suitcases and it would have been very difficult to navigate any further into the city with the cobblestone streets and large bridges. The hotel itself was also stunning - high ceilings, brilliant glasswork, and excellent water pressure in the shower. Will recommend to anyone

8

Janette

17 Nov 2023

·

Stayed 2 nights

Very convenient for the rail station and waterbuses, although quite a walk to get to the airport buses. It would have been comfortable except that the room was unbearably hot at 27 degrees and no air conditioning in November. We opened the windows but were then plagued by mosquitoes waking us. A good breakfast. Having decaffeinated coffee available without having to ask would be better.

6

Christian

26 Mar 2022

·

Stayed 2 nights

Hôtel très bien situé mais éviter les chambres du 5e étage, on se cogne régulièrement la tète au plafond et on doit prendre sa douche assis ou à genou puisque ce sont les combles.

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2

Sheri

13 Apr 2024

·

Stayed 2 nights

Our room faced the front street and they don’t put the air conditioning on until late May so we were forced to leave the window open. We got no sleep what’s so ever as extremely loud late until the night and again early morning. We asked to move and they made no effort said they were full, but then we seen a tour show up next day so they could have moved just didn’t want too.

8

Mark

18 Sept 2024

·

Stayed 2 nights

The NH hotel is in the perfect location, right next to the Venice train station. I was so thankful not to have to drag my luggage throughout Venice. Massimiliano greeted us at the front desk when we arrived. He was super nice and helpful. We went to him on several occasions with tourist type questions which he graciously answered. THANK YOU sir! The hotel itself is very nice and stylish in the lobby. Our room was nice, the bathroom was decent size. The only negative was we had a terrible view. We saw ally rooftops and construction. For over $500 dollars US, I hoped for something a little better. Good news, we were only in the room to sleep. We loved our time in Venice!

8

Wei

7 Sept 2023

·

Stayed 1 night

Good location, walkable to lots of shopping, attractions and transportation. Don't expect great views if not paid for it.

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Service

Staff are frequently praised as friendly, helpful, and efficient, assisting with luggage and transport. Several guests, however, report rude interactions, missed upgrades or benefits, and inconsistent handling of problems.

Related guest reviews

10

Jorge

2 Dec 2025

·

Stayed 1 night

Clean room, friendly and efficient staff, excellent breakfast

6

Alekssandra

23 Jan 2023

·

Stayed 3 nights

Hotel com boa localização, mas tivemos problemas... a funcionária ao fazer o check-in nos afirmou que a estadia não estava paga e me induziu a pagar lá no momento , senão não faria o nosso check -in. Estávamos exaustos, ela estava tão "certa" da sua verdade, me sentí acuada e efetuei o pagamento ,porém não conformada, busquei meus recibos e mostrei na recepçao, e a mesma reconheceu o erro (abusivo digamos) cometido. Ela fez o pedido do estorno ao cartao, porém qdo este estorno veio (sim, a cobrança indevida da hospedagem caiu no meu cartão!!! ), e o valor do estorno foi bem menor do que o pago lá indevidamente no check- in. Decepcionante...um lugar lindo, tudo pra ser perfeito e a desatenção desta funcionária, nos causou grande estresse e prejuizo. Outro problema... a garrafa de vinho, a qual tínhamos direito conforme descrito na compra por sermos membros Silver, nem sequer foi honrada e oferecida... e indagamos o porque não nos entregaram a garrafa ... e outro funcionário que estava na recepção ,nos disse que na reserva , o HOTELS .COM, não tinha informado sobre o vinho à eles... enfim, 3 transtornos e prejuízo que nunca imaginaríamos passar, por se tratar de um NH.

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2

Kathleen

7 Aug 2024

·

Stayed 1 night

Front desk clerk was very rude. She argued with me about my reservations. She insisted that I had changed my reservation from the day before. I told her I made my reservation on the train over there. She had pulled up the wrong file. Room was unbearably hot. Waited 3 hours with no relief. Asked for a fan. She looked down her nose at me and said I was wrong. Temperature was fine. She had not been to the room. Maintenance man came up and said I should request another room. New male desk clerk was equally rude and disrespectful to me. I checked out after 4 hours of Hellish environment. Went to another hotel.

10

Nina

20 Sept 2025

·

Stayed 3 nights

NH Hotel is in an outstanding location, close to everything. We took a boat from airport to the dock in front of the hotel. The train station is on the same side as the hotel with 5-minute walk. We enjoyed a beautiful balcony room with great amenities. Staff were very friendly and helpful.

10

Jeanette

9 Sept 2025

·

Stayed 2 nights

Right next to train station was so nice! We were beat. Also right next to the water bus that we utilized a lot! Staff was great! We asked to move our room due to the bed being up stairs and they were able accommodate us. This made our stay so much better. They even moved our luggage for us

10

David

5 Nov 2024

·

Stayed 1 night

They were excellent and very kind.. Room was clean and very classy. Staff was supportive and answered any questions I had. They stored my bags the day we arrived in the morning and the day when we were set to leave but there was a train strike and we were delayed and stuck in town for a few extra hours. If I come back to Venice. I would stay here again.

2

Nusrat

3 Aug 2024

·

Stayed 1 night

Un helpful and RUDE staff.

6

Rachel

26 Sept 2025

·

Stayed 3 nights

Room upgrade did not happen or bottle of wine. When asked at reception just got a shrug. Room smelt very musty and had to open windows but this let mosquito in so got bitten a lot. Breakfast was nice though and hotel in a good location.

10

Luise

2 Feb 2025

·

Stayed 2 nights

Very easy to locate on arrival at train station and close to bus station. Tourist info office close by. Great base for exploring Venice. Reception staff very welcoming and helpful with local information. Comfortable rooms, nicely fitted bathrooms and quality towels. I had a couple of problems with my room (TV and internal phone), to which the staff responded swiftly and happily. I was moved to a new room! The safe battery needed replacing during my stay and again the maintenance person resolved this quickly. Would stay again.

10

Dr. Joseph

29 Jun 2024

·

Stayed 3 nights

Staff was excellent & helpful. Andrea at the front desk went out of his way to help us.

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Location

Outstanding location steps from Venezia Santa Lucia station, vaporetto stops, and water taxis, making arrivals with luggage easy. It is a longer walk to St Mark's, but transport links nearby simplify sightseeing.

Related guest reviews

10

Enrique

7 Oct 2025

·

Stayed 1 night

Ubicación inmejorable. Cercana a la estación del tren. A 20 minutos caminando de la Plaza San Marcos.

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8

Elsa

20 Apr 2025

·

Stayed 3 nights

Convenient to train station.

10

Julio

3 Oct 2025

·

Stayed 1 night

Great Hotel, close to Train Terminal.

10

Brian

30 Sept 2025

·

Stayed 1 night

Perfect location for a Venice stay. Very short walking distance from the train station means you can check in or leave bags upon arrival. Water buses nearby to whisk you to center of Venice or other locations. 10 minute walk to autobus station (with a stair-filled bridge) for a 10 euro ride to or from the airport. Hotel itself is lovely. With a welcoming staff. Even the “cheap” rooms had nice views, big beds, and a good bathroom. I would definitely use this as my Venice home base in the future.

10

Rachel

26 Apr 2025

·

Stayed 1 night

Near train station, walkable to all areas in Venice

10

Ken

21 Jul 2025

·

Stayed 1 night

Superbly located just steps away from the central station, this hotel makes an excellent “base camp” for exploring Venice, while affording a little more tranquility compared to areas near tourist attractions.

10

Odette

30 Aug 2023

·

Stayed 3 nights

The location if travelling by train is excellent. The vaporetto was in front of hotel, dining options were great. A supermarket next door. Couldn't fault it

10

Oscar

15 Feb 2024

·

Stayed 2 nights

Great location next to the train, bridges, vaporetto!

10

Barbara

10 May 2025

·

Stayed 1 night

20 steps from train station. Beautiful hotel

10

yelena

12 Apr 2024

·

Stayed 2 nights

Great location

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Dining

Breakfast is widely praised for its variety and quality. Some note it can be crowded or just average at times, and there is no full restaurant beyond breakfast.

Related guest reviews

8

Susan

18 May 2025

·

Stayed 5 nights

NH Hotel Santa Lucia is located just steps from the train station, the Ferrara ( train station) vaporetto stop and the tourist office, all of which make it a perfect choice to get around car-free Venezia. Staff were exceptionally helpful, and made every effort to make my stay with them as pleasant as possible. Beds were among the most comfortable of my entire trip around Italy. Regret there are some negatives, which I hope the NH Hotels management will remedy, because Santa Lucia could be a great hotel. Rooms were too small, especially with a king bed taking up a disproportionate amount of space. Although the bathrooms were new and lovely, the room decor was drab and unappealing. And the mod furniture, tech lighting and especially oversized headboards, were just wrong. Maybe some beautiful printed wallpaper and more traditional furniture would help? The bar and common rooms were better, with their spectacular Murano glass chandeliers; however, again, the mod furniture just does not work. Breakfast buffet offered a variety of choices, but also could be better. That said, I enjoyed my stay at the Santa Lucia and thank the staff for making it special.

10

Jorge

2 Dec 2025

·

Stayed 1 night

Clean room, friendly and efficient staff, excellent breakfast

10

Hey Eun

14 Oct 2023

·

Stayed 1 night

The restaurant for breakfast was so packed and staff was very short for guests. It was difficult to find the dishes and uncomfortable to have breakfast. They should improve this.

10

Liliana

14 Jul 2025

·

Stayed 2 nights

The location, close to both the train and bus stations, makes it extremely convenient to reach. While Venice can be overwhelming—especially for first-time visitors—the warm and welcoming reception staff ensure that every moment of your stay is enjoyable. The breakfast was delicious, offering a wide variety of options, and the staff were consistently helpful and attentive.

6

JMP

2 Feb 2026

·

Stayed 3 nights

All ok. Except paid for breakfast and the restraurant was shut all stay.

10

Vanda

1 Mar 2025

·

Stayed 1 night

Easy check-in procedure and helpful staff. Lovely breakfast with healthy options. Great location. Beautiful murano glass through out the hotel. A lovely outside square when the weather permits. Fabulous.

10

Zujeily

1 Sept 2025

·

Stayed 3 nights

Beautiful property with excellent location. Breakfast was good. Totally recommended.

10

João Cesar

17 Mar 2025

·

Stayed 2 nights

Próximo a estação de trem, excelente quarto amplo, assim como o banheiro, roupas de cama e banho muito boas e limpas. O café da manhã muito bom, servido num amplo espaço. Trata-se de um hotel muito confortável e moderno, mesmo dentro de um patrimônio histórico, conseguiram aliar o conforto com a história. Os funcionários maravilhosos desde a recepção.

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10

Claude

30 May 2024

·

Stayed 2 nights

Nice breakfast

6

Chymbee

25 Aug 2023

·

Stayed 1 night

Problem with shower drain, it drains so slow. The breakfast buffet is ok. Location is perfect.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $183	14
15 $181	16 $155	17 $158	18 $188	19 $158	20 $211	21 $304
22 $150	23 $157	24 $179	25 $157	26 $155	27 $190	28 $166
29 $139	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
		1 $186	2 $160	3 $161	4 $225	5 $240
6 $176	7 $168	8 $166	9 $157	10 $164	11 $186	12 $163
13 $144	14 $146	15 $156	16 $172	17 $156	18 $164	19 $193
20 $149	21 $156	22 $154	23 $169	24 $161	25 $234	26 $231
27 $216	28 $170	29 $275	30 $326	31 $375

NH Venezia Santa Lucia

Prices for NH Venezia Santa Lucia

Monthly average prices

About this property

Location

Room options

Premium Room

Family Room (Adjoining Room, 2Ad+2Ch)

Premium Room with Canal View

Superior Room (Extra Bed 3 Adults)

Standard Room

Superior Room (Extra Bed 2 Adults + 1 Child)

Superior Room

Premium Room (Extra Bed 3 Adults)

Superior Room (View)

Premium Room (Extra Bed 2 Adults + 1 Child)

Guest reviews of NH Venezia Santa Lucia

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Venezia Santa Lucia

Prices for upcoming dates

Business details