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SureStay InnSuites Phoenix Hotel & Suites by Best Western

106 US$

/nat

Gennemsnit for oktober

SureStay InnSuites Phoenix Hotel & Suites by Best Western - Image 1

SureStay InnSuites Phoenix Hotel & Suites by Best Western - Værelse

SureStay InnSuites Phoenix Hotel & Suites by Best Western - Værelse

SureStay InnSuites Phoenix Hotel & Suites by Best Western - Pool

SureStay InnSuites Phoenix Hotel & Suites by Best Western - Badeværelse

Priser på SureStay InnSuites Phoenix Hotel & Suites by Best Western

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106 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På SureStay InnSuites Phoenix Hotel & Suites by Best Western ligger prisen pr. nat i gennemsnit på 64 US$ i den billigste måned (juli) og 170 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på SureStay InnSuites Phoenix Hotel & Suites by Best Western pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	144 US$
februar	145 US$
marts	170 US$
april	115 US$
maj	86 US$
juni	66 US$
juli	64 US$
august	67 US$
september	86 US$
oktober	106 US$
november	113 US$
december	106 US$

Dyrest: marts (ca. 170 US$)

Billigst: juli (ca. 64 US$)

Om dette overnatningssted

Sørg for at nyde de rekreative faciliteter, der inkluderer en udendørs pool, et boblebad og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og tv på fællesarealer.

Parkering
Spa/Jacuzzi
Swimmingpool
Ikkerygerværelser
Forretningscenter
Golfbane (i nærheden)

Lokation

1615 East Northern Avenue, Phoenix, Arizona, USA

Phoenix Mountains Preserve (2.1 mil)

Wrigley Mansion (3 mil)

Arizona Biltmore Resort - Adobe Course (3 mil)

Arizona Biltmore Country Club (3.1 mil)

Arizona Biltmore Resort - Links Course (3.1 mil)

Biltmore Fashion Park (4.1 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

2

Suite - 1 dobbeltseng - ikke-ryger (Living Room)

Værelsesoplysninger

1 Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

3

Standardværelse - 1 kingsize-seng - handicapvenligt - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

3

Standardværelse - 2 queensize-senge - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

2

Standardværelse - 1 kingsize-seng - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

2

Standardværelse - 2 dobbeltsenge - ikke-ryger

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

2

Suite - 1 kingsize-seng - ikke-ryger (Living Room;Larger Room; Sofabed)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

1

Suite - 1 queensize-seng - ikke-ryger (Living Room;with Sofabed)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

2

Suite - 1 queensize-seng - ikke-ryger (Living Room)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser af SureStay InnSuites Phoenix Hotel & Suites by Best Western

7.7

God

Baseret på 1.006 verificerede anmeldelser

Hvem overnatter her?

Business

25%

Par

23%

Familie

34%

Gruppe

9%

Solorejsende

7%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På SureStay InnSuites Phoenix Hotel & Suites by Best Western fremhæver rejsende en bekvem beliggenhed og venligt personale, sammen med slidte værelser, ujævn rengøring og vedligeholdelsesproblemer. Der er blandede oplevelser med poolen, boblebadet og morgenmaden.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På SureStay InnSuites Phoenix Hotel & Suites by Best Western fremhæver rejsende en bekvem beliggenhed og venligt personale, sammen med slidte værelser, ujævn rengøring og vedligeholdelsesproblemer. Der er blandede oplevelser med poolen, boblebadet og morgenmaden.

Wi-Fi på værelserne er ofte langsomt eller utilgængeligt, og nogle nævner støj fra trafik eller poolen. Personalet er ofte venligt, men bemandingen i receptionen, rengøringen og genopfyldningen af basale fornødenheder kan være ujævn. Forvent et simpelt ophold i motel-stil med visse kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Udendørs pool og boblebad får blandede anmeldelser – nogle gæster nød dem, mens andre rapporterede uklart vand, lukninger eller vedligeholdelsesproblemer. Der er ingen elevator, og lejlighedsvis parkeringsarbejde eller begrænset adgang forstyrrede nogle ophold.

Relaterede gæsteanmeldelser

10

Karline

17. maj 2025

·

Overnattede 4 nætter

Everything was great except the jacuzzi had a layer of dirt on the bottom that kicked up if you turned it on and turned it all brown

Everything was great except the jacuzzi had a layer of dirt on the bottom that kicked up if you turned it on and turned it all brown

10

Matt

26. jun. 2025

·

Overnattede 1 nat

Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay

Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay

4

Kurt

15. feb. 2025

·

Overnattede 2 nætter

Our room was facing the busy road. Road traffic was very noisy and annoying. After arriving, we asked for an extra blanket and they told us that the housekeeping staff wasn’t working and that they didn’t have any blankets available. Pool looked like it hadn’t been cleaned recently. Plastic bottle on bottom of the pool.

Our room was facing the busy road. Road traffic was very noisy and annoying. After arriving, we asked for an extra blanket and they told us that the housekeeping staff wasn’t working and that they didn’t have any blankets available. Pool looked like it hadn’t been cleaned recently. Plastic bottle on bottom of the pool.

8

Dayanara

19. nov. 2024

·

Overnattede 3 nætter

My go to hotel in phoenix . Affordable and clean, pool and hot tub is a good touch too.

My go to hotel in phoenix . Affordable and clean, pool and hot tub is a good touch too.

10

Mavis

30. jun. 2023

·

Overnattede 3 nætter

The jacuzzi was closed.

The jacuzzi was closed.

6

Kayla

18. mar. 2025

·

Overnattede 5 nætter

Old, outdated. Shower curtain stayed open both ends. No new towels, washcloths in 5 days. Swimming pool same exact temp as hot tub. No elevator. Not worth $200/night!

Old, outdated. Shower curtain stayed open both ends. No new towels, washcloths in 5 days. Swimming pool same exact temp as hot tub. No elevator. Not worth $200/night!

6

Susan

31. okt. 2024

·

Overnattede 2 nætter

Room was clean and adequate. However, parking lot was being re-paved when we arrived, ON A SATURDAY, and there was no parking. We had to park next door. Quite a trek carrying bags to room for these senior citizens. Why would anyone pick a Saturday to do this? Since hotel not in a business area, should have done mid week when fewer guests. Also, breakfast buffet was completely out of cereal and hour before it ended. Probably won't be back.

Room was clean and adequate. However, parking lot was being re-paved when we arrived, ON A SATURDAY, and there was no parking. We had to park next door. Quite a trek carrying bags to room for these senior citizens. Why would anyone pick a Saturday to do this? Since hotel not in a business area, should have done mid week when fewer guests. Also, breakfast buffet was completely out of cereal and hour before it ended. Probably won't be back.

10

Joel

26. apr. 2024

·

Overnattede 4 nætter

No elevator for 2nd floor.

No elevator for 2nd floor.

4

Holly

14. okt. 2024

·

Overnattede 3 nætter

Parking lot was blocked off. No close to the room parking and blocked access to the facility. No towels for pool or extra towels for rooms, no wash cloths in room. Street access very limited.

Parking lot was blocked off. No close to the room parking and blocked access to the facility. No towels for pool or extra towels for rooms, no wash cloths in room. Street access very limited.

10

Carlos

2. jan. 2025

·

Overnattede 1 nat

Nice, pool was heated, jacuzzi was just right. Friendly staff.

Nice, pool was heated, jacuzzi was just right. Friendly staff.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Rengøringen er ujævn: mange værelser rapporteres rene, men andre nævner beskidte badekar, støv eller hår, lugtgener og affald udendørs. Rengøringsfrekvensen og genopfyldningen var upålidelige for nogle ophold.

Relaterede gæsteanmeldelser

6

Charmania

21. mar. 2025

·

Overnattede 1 nat

The room was filthy. Property was dark and felt unsafe.

The room was filthy. Property was dark and felt unsafe.

8

Maureen

20. jul. 2025

·

Overnattede 1 nat

My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.

My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.

4

Andria

21. jul. 2025

·

Overnattede 3 nætter

Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.

Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.

4

Regina

14. jan. 2023

·

Overnattede 1 nat

The location was good. We checked in last, so we didn’t have much interaction with staff. The room was gross! Carpet crusty in some spots, both chairs in the room was dirty and falling apart. The lamp was dusty and dirty, the bathroom wood counters was banged up, there was something really gross on the wall in the bathroom by the mirror. The toilet area had black hairs on the floor and the bathtub was cracked up. Faucets were hard to turn on. The corners of the floor in the bathroom were dirty. The wall was falling apart behind the door. The sheets, blankets, and pillows were clean. We slept and left. Would not stay here again.

The location was good. We checked in last, so we didn’t have much interaction with staff. The room was gross! Carpet crusty in some spots, both chairs in the room was dirty and falling apart. The lamp was dusty and dirty, the bathroom wood counters was banged up, there was something really gross on the wall in the bathroom by the mirror. The toilet area had black hairs on the floor and the bathtub was cracked up. Faucets were hard to turn on. The corners of the floor in the bathroom were dirty. The wall was falling apart behind the door. The sheets, blankets, and pillows were clean. We slept and left. Would not stay here again.

10

kimberly

16. apr. 2024

·

Overnattede 1 nat

Nice clean rooms. Easy check in. Clean. Good strong showers. Phone didnt work, When I went to office, they said they were working on it.

Nice clean rooms. Easy check in. Clean. Good strong showers. Phone didnt work, When I went to office, they said they were working on it.

8

JOHN

27. jan. 2025

·

Overnattede 2 nætter

Overall cleanliness was good, though when I checked in I found a visible spill on one of the nightstands that had not been cleaned up (I cleaned it up). The biggest problem was in the second night, my sleep was interrupted at 3 a.m. by the smoke alarm chirping (indicating a low battery), and I wasn't able to get back to sleep for a couple of hours. Fortunately I didn't have to be anywhere that morning, so I was able to sleep some more and checked out later than I had originally planned. Other than these problems, my stay was o.k., and I will probably stay there again next time I'm in north central Phoenix. The neighborhood is nice, convenient to where I needed to be, and I haven't had any problems during previous stays there.

Overall cleanliness was good, though when I checked in I found a visible spill on one of the nightstands that had not been cleaned up (I cleaned it up). The biggest problem was in the second night, my sleep was interrupted at 3 a.m. by the smoke alarm chirping (indicating a low battery), and I wasn't able to get back to sleep for a couple of hours. Fortunately I didn't have to be anywhere that morning, so I was able to sleep some more and checked out later than I had originally planned. Other than these problems, my stay was o.k., and I will probably stay there again next time I'm in north central Phoenix. The neighborhood is nice, convenient to where I needed to be, and I haven't had any problems during previous stays there.

4

Heidi

8. maj 2024

·

Overnattede 3 nætter

This is a motel not hotel. I waited forever for someone to check me in. Upon entering my room I found crumbs on the floor, a dirty towel, beds were not neatly made, and a light cover missing in the bathroom. Second room I tried also did not have a neatly made bed, a TON of caulk surrounding the bathtub, and a bathmat in the bathtub that was all black. There was a homeless man crawling into the dumpster on the property grounds (I’d post a picture if I could). I will say the staff was pleasant about canceling my reservations and refunding me. Overall, this motel is not safe or clean.

This is a motel not hotel. I waited forever for someone to check me in. Upon entering my room I found crumbs on the floor, a dirty towel, beds were not neatly made, and a light cover missing in the bathroom. Second room I tried also did not have a neatly made bed, a TON of caulk surrounding the bathtub, and a bathmat in the bathtub that was all black. There was a homeless man crawling into the dumpster on the property grounds (I’d post a picture if I could). I will say the staff was pleasant about canceling my reservations and refunding me. Overall, this motel is not safe or clean.

6

Susan

9. sep. 2024

·

Overnattede 4 nætter

We have stayed at this hotel before, and found it to be a good value. We were rather disappointed this time. There was no coffee available over the weekend, and the complimentary breakfast was paltry - they ran out of everything before 8am, and didn't replenish it. The pool was decent, although the towels provided were kind of a joke. The entire facility could use some TLC. I'll think twice before I stay here again.

We have stayed at this hotel before, and found it to be a good value. We were rather disappointed this time. There was no coffee available over the weekend, and the complimentary breakfast was paltry - they ran out of everything before 8am, and didn't replenish it. The pool was decent, although the towels provided were kind of a joke. The entire facility could use some TLC. I'll think twice before I stay here again.

6

Amy

15. maj 2023

·

Overnattede 2 nætter

Good convenient location, but that's where the good ends. Buildings not in great condition, outside were piles of towels and equipment, just all over, not welcoming around the grounds when we see that going up and down the stairs. Very noisy, and uncomfortable bed.

Good convenient location, but that's where the good ends. Buildings not in great condition, outside were piles of towels and equipment, just all over, not welcoming around the grounds when we see that going up and down the stairs. Very noisy, and uncomfortable bed.

6

Tina

6. aug. 2024

·

Overnattede 2 nætter

The front desk people were very nice. The breakfast was very good. The room was clean and everything worked well. It wasn’t very close to freeways. There were no walkable dining options. My biggest issue was that the pool was pretty green. On the second day it was shocked but it still wasn’t swimmable.

The front desk people were very nice. The breakfast was very good. The room was clean and everything worked well. It wasn’t very close to freeways. There were no walkable dining options. My biggest issue was that the pool was pretty green. On the second day it was shocked but it still wasn’t swimmable.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er basale og slidte visse steder, med varierende komfort og tilbagevendende støj fra nærliggende veje eller airconditionanlæg. Wi-Fi er ofte langsomt eller utilgængeligt på værelserne, selvom nogle gæster fandt dem rummelige og komfortable.

Relaterede gæsteanmeldelser

6

Anthony

16. nov. 2025

·

Overnattede 2 nætter

Room was very nice, though when I walked in for the first time the temp was set to 50. Yes, FIFTY! That was unpleasant. Second problem was that the internet speed was in the range of <100kbps. That's KILOBYTES. Not even 1/2 a megabyte. Called to ask about it and was told that they had to ask the manager if they could restart the router. Then the next day was told that the manager was "talking to the internet company about getting a little more speed." Never got that "little more." Apparently I'm the only person who stayed there who wanted more than dial-up speed. On the plus side, the price was good, the room was very spacious and comfortable, and the exercise room, to my surprise, was reasonably well acquitted.

Room was very nice, though when I walked in for the first time the temp was set to 50. Yes, FIFTY! That was unpleasant. Second problem was that the internet speed was in the range of <100kbps. That's KILOBYTES. Not even 1/2 a megabyte. Called to ask about it and was told that they had to ask the manager if they could restart the router. Then the next day was told that the manager was "talking to the internet company about getting a little more speed." Never got that "little more." Apparently I'm the only person who stayed there who wanted more than dial-up speed. On the plus side, the price was good, the room was very spacious and comfortable, and the exercise room, to my surprise, was reasonably well acquitted.

6

Nicholas

13. maj 2025

·

Overnattede 1 nat

Just an average dated hotel with a very noisy in room air conditioner.

Just an average dated hotel with a very noisy in room air conditioner.

6

Grace

21. feb. 2025

·

Overnattede 2 nætter

The hotel is a bit tired looking. Our room layout was awkward making anything other than sleeping uncomfortable.

The hotel is a bit tired looking. Our room layout was awkward making anything other than sleeping uncomfortable.

8

Laura

29. aug. 2024

·

Overnattede 1 nat

No Wi-Fi in rooms. Disappointed not to be able to do some work while away.

No Wi-Fi in rooms. Disappointed not to be able to do some work while away.

6

Margaret

7. nov. 2025

·

Overnattede 1 nat

Room was clean and decent size for our one night stay but wifi was very very slow.

Room was clean and decent size for our one night stay but wifi was very very slow.

10

David

4. sep. 2024

·

Overnattede 1 nat

Comfortable room. Spacious. Good mattress

Comfortable room. Spacious. Good mattress

8

Christine Lynn

15. mar. 2025

·

Overnattede 4 nætter

Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.

Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.

8

Karin

14. feb. 2025

·

Overnattede 2 nætter

Hot breakfast buffet breakfast which was fine, enough variety that no one should go hungry. Rooms are small but comfortable. You can hear all the passer by conversations easily and if the neighbor lets the door slam your windows rattle. Generally a fine facility but perhaps a little pricey for quality. Easy drive to airport.

Hot breakfast buffet breakfast which was fine, enough variety that no one should go hungry. Rooms are small but comfortable. You can hear all the passer by conversations easily and if the neighbor lets the door slam your windows rattle. Generally a fine facility but perhaps a little pricey for quality. Easy drive to airport.

6

Joseph

10. jun. 2025

·

Overnattede 1 nat

Hotel room was pretty basic, not anything fancy. Lots of parking. Surrounding area is okay. Breakfast was pretty bad with almost no options available. Pool area is okay.

Hotel room was pretty basic, not anything fancy. Lots of parking. Surrounding area is okay. Breakfast was pretty bad with almost no options available. Pool area is okay.

6

Mark

22. mar. 2024

·

Overnattede 9 nætter

This is an mediocre property in a great area of Phoenix. Close to the Mountain Preserve with tons of good hiking as well as the Biltmore area for great food and shopping. The place is more of a Motel.... We had a pool-facing room and I would advise against it. Probably better to be on the back side of the building. Staff were helpful but not friendly. Room had a humid feeling and while fairly clean you could still smell old cigarette. For budget conscious travelers, it does the job. Just don't expect anything more than a Motel 6 as far as amenities and service.

This is an mediocre property in a great area of Phoenix. Close to the Mountain Preserve with tons of good hiking as well as the Biltmore area for great food and shopping. The place is more of a Motel.... We had a pool-facing room and I would advise against it. Probably better to be on the back side of the building. Staff were helpful but not friendly. Room had a humid feeling and while fairly clean you could still smell old cigarette. For budget conscious travelers, it does the job. Just don't expect anything more than a Motel 6 as far as amenities and service.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Mange gæster roser venligt og imødekommende personale, men konsistensen varierer. Rapporter omfatter lange ventetider eller fraværende receptionister, fejl ved indtjekning, uvillige interaktioner og manglende rengøring eller imødekommelse af ønsker.

Relaterede gæsteanmeldelser

6

Roseann

18. mar. 2024

·

Overnattede 1 nat

Lobby door lockedwhen I arrived. Person was looking at me as I tried to open door abd did not even inquire who I was until I tried two different doors three times. We arrived at 6:35pm and was told after doors were lookeed at 6pm. She was very unfriendly and then I requested first floor because no elevator and even offered to change room type and she refused. So a 80 & 77 yr old dragged luggage to second floor b

Lobby door lockedwhen I arrived. Person was looking at me as I tried to open door abd did not even inquire who I was until I tried two different doors three times. We arrived at 6:35pm and was told after doors were lookeed at 6pm. She was very unfriendly and then I requested first floor because no elevator and even offered to change room type and she refused. So a 80 & 77 yr old dragged luggage to second floor b

10

Paul

4. maj 2025

·

Overnattede 2 nætter

Was able to check in a little early with no problems. Staff was quick and friendly.

Was able to check in a little early with no problems. Staff was quick and friendly.

8

Yuriko

5. jun. 2025

·

Overnattede 2 nætter

The hotel is conveniently located for our visit and the room was clean & comfortable. I rated poorly on staff & service because our check-in process was enitely unprofessional.

The hotel is conveniently located for our visit and the room was clean & comfortable. I rated poorly on staff & service because our check-in process was enitely unprofessional.

4

Sarah

5. sep. 2024

·

Overnattede 4 nætter

Not too happy with my stay. Check in was rushed as the front desk help was on a personal call and quickly checked us in without any questions or answers other than to say there was no WiFi. Very inconvenient to not have that available in rooms and yet be part of our cost. Also only programed our room keys for one night and we had to get it reactivated again for the rest of our stay. Just do it right the first time. And with 2 adults we need 2 keys why give us attitude when we asked for another key? The room was ok. Why were there dirty shoe marks in the bathtub? At least the room floors didn’t have too much dirt as my socks weren’t too dirty after walking around in the room. For the cost, I’m disappointed though. I hated going back to the hotel. It wasn’t cleaned the first day we were there, probably because we were only checked in for first night, not sure. Never had nice warm water for the morning shower. At least the air conditioning unit worked and the pillows were nice. And why weren’t there any napkins available during breakfast? Anyway, wouldn’t recommend this place.

Not too happy with my stay. Check in was rushed as the front desk help was on a personal call and quickly checked us in without any questions or answers other than to say there was no WiFi. Very inconvenient to not have that available in rooms and yet be part of our cost. Also only programed our room keys for one night and we had to get it reactivated again for the rest of our stay. Just do it right the first time. And with 2 adults we need 2 keys why give us attitude when we asked for another key? The room was ok. Why were there dirty shoe marks in the bathtub? At least the room floors didn’t have too much dirt as my socks weren’t too dirty after walking around in the room. For the cost, I’m disappointed though. I hated going back to the hotel. It wasn’t cleaned the first day we were there, probably because we were only checked in for first night, not sure. Never had nice warm water for the morning shower. At least the air conditioning unit worked and the pillows were nice. And why weren’t there any napkins available during breakfast? Anyway, wouldn’t recommend this place.

10

Matt

28. jun. 2025

·

Overnattede 1 nat

They do a great job here. Staff is super accommodating.

They do a great job here. Staff is super accommodating.

10

BRENDA

29. jan. 2024

·

All staff was great from front desk, to breakfast prep-persons and room cleaning crews. Cleanliness in the form of outside area and parking lot could use attention. We stayed 5 nights and the outside trash near the pool was over flowing all 5 days(I even pushed it down twice) and garbage laying around lot(coffee cup, banana peels). First impressions matter and as good as the staff was, sometimes going the extra mile and taking a general look around and if you see something out of place, take care of it. I must also say, how professional the staff was when a situation arose with a tenants fighting-staff escorted off site.

All staff was great from front desk, to breakfast prep-persons and room cleaning crews. Cleanliness in the form of outside area and parking lot could use attention. We stayed 5 nights and the outside trash near the pool was over flowing all 5 days(I even pushed it down twice) and garbage laying around lot(coffee cup, banana peels). First impressions matter and as good as the staff was, sometimes going the extra mile and taking a general look around and if you see something out of place, take care of it. I must also say, how professional the staff was when a situation arose with a tenants fighting-staff escorted off site.

10

Robert

26. jan. 2025

·

Overnattede 4 nætter

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.

4

Matt

11. maj 2025

·

Overnattede 6 nætter

The room was not serviced regularly, and we had to have our cards re-keyed almost every night, whic was an inconvenience when returning later in the evening. Evening desk attendant was unenthusiastic and I felt as if I was inconveniencing him askonf for help.

The room was not serviced regularly, and we had to have our cards re-keyed almost every night, whic was an inconvenience when returning later in the evening. Evening desk attendant was unenthusiastic and I felt as if I was inconveniencing him askonf for help.

2

Christine

16. mar. 2024

·

Overnattede 1 nat

We arrived early early morning from our flight and were given a room with 2 beds which we booked. Upon keying into the first room it was occupied and thankfully they had the latch secured. I’m glad they didn’t do anything rash. Very scary and embarrassing. Went back to check in and the young lady was having difficulties with switching our reservation to a different type and now there weren’t any 2 bed rooms left and we had 3 people and an infant. We were offered a king with sleepable couch which at this point we said yes because it was 1:30AM. Got in the room and it was a queen and there was urine dried on the toilet rim along with black hair in the tub. Pulled the bedding back and more black hair. The phone in the room didn’t work so I had to call with my cell phone. We were extremely understanding due to the infant just needing to get to sleep. We were given a third room king with couch. At least this room appeared to be clean. I went to the lobby later that morning to see what they were willing to do for us. All they came up with was a $50 reduction on the room after all that. During the entire scenario managers were called at least 5 times and no one would answer the call to help the reservation agent. Very disappointed in how they handled this!

We arrived early early morning from our flight and were given a room with 2 beds which we booked. Upon keying into the first room it was occupied and thankfully they had the latch secured. I’m glad they didn’t do anything rash. Very scary and embarrassing. Went back to check in and the young lady was having difficulties with switching our reservation to a different type and now there weren’t any 2 bed rooms left and we had 3 people and an infant. We were offered a king with sleepable couch which at this point we said yes because it was 1:30AM. Got in the room and it was a queen and there was urine dried on the toilet rim along with black hair in the tub. Pulled the bedding back and more black hair. The phone in the room didn’t work so I had to call with my cell phone. We were extremely understanding due to the infant just needing to get to sleep. We were given a third room king with couch. At least this room appeared to be clean. I went to the lobby later that morning to see what they were willing to do for us. All they came up with was a $50 reduction on the room after all that. During the entire scenario managers were called at least 5 times and no one would answer the call to help the reservation agent. Very disappointed in how they handled this!

8

Marcia

1. maj 2025

·

Overnattede 6 nætter

I cannot let go the opportunity to thank Felix, who works at the front desk, and was super helpful, nice and supportive. I had no idea how to use the measure app to see if my luggage fit the airline standards. I asked Felix for his help, and he was super friendly and nice and solved my problem! Thank you Felix !

I cannot let go the opportunity to thank Felix, who works at the front desk, and was super helpful, nice and supportive. I had no idea how to use the measure app to see if my luggage fit the airline standards. I asked Felix for his help, and he was super friendly and nice and solved my problem! Thank you Felix !

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Bekvem beliggenhed tæt på motorveje, lufthavn og det centrale Phoenix/Scottsdale, og mange gæster følte sig trygge. Dog er trafikstøj almindelig, og de fleste spisesteder eller butikker kræver kørsel.

Relaterede gæsteanmeldelser

8

Ellen

28. dec. 2024

·

Overnattede 3 nætter

It is located near the airport.

It is located near the airport.

8

Claire

26. aug. 2023

·

Overnattede 3 nætter

Nice area, close to highway, near Phoenix. Good breakfast and good service.

Nice area, close to highway, near Phoenix. Good breakfast and good service.

10

Reynaldo

27. jun. 2024

·

Overnattede 3 nætter

Conveniently located to the major roads around Phoenix.

Conveniently located to the major roads around Phoenix.

8

Matthew

8. dec. 2024

·

Overnattede 1 nat

Good overnight stay with comfortable bed and clean room. Sometimes that is a challenge with even high-end hotels. Good value and nice central location with short driving distance to Scottsdale and more.

Good overnight stay with comfortable bed and clean room. Sometimes that is a challenge with even high-end hotels. Good value and nice central location with short driving distance to Scottsdale and more.

8

Christine Lynn

15. mar. 2025

·

Overnattede 4 nætter

Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.

Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.

8

Manoj

30. maj 2025

·

Overnattede 1 nat

Nice and quite hotel. Conveniences were a bit far

Nice and quite hotel. Conveniences were a bit far

8

Mary

14. apr. 2025

·

Overnattede 2 nætter

This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.

This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.

8

Raju

2. okt. 2023

·

Overnattede 1 nat

Quiet and safe neighborhood, no major restaurants in walkable distance.

Quiet and safe neighborhood, no major restaurants in walkable distance.

8

Brian

20. feb. 2025

·

Overnattede 1 nat

Nice place to sleep and location was great for our plans

Nice place to sleep and location was great for our plans

10

Elizabeth

24. feb. 2024

·

Overnattede 6 nætter

This hotel is easy to get to and we were showing horses at Westworld so only about 20 mins away. They have a great free breakfast as well. Close to main roads so sometimes noisy at night. Overall a good place to stay.

This hotel is easy to get to and we were showing horses at Westworld so only about 20 mins away. They have a great free breakfast as well. Close to main roads so sometimes noisy at night. Overall a good place to stay.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Den inkluderede morgenmad svinger fra god til skuffende; flere anmeldelser nævner, at tingene løber ud, og at kaffe- og juiceautomaterne er ude af drift. Den overordnede kvalitet og organisation er ujævn.

Relaterede gæsteanmeldelser

10

marilyn

19. okt. 2024

·

Overnattede 2 nætter

Good breakfast. Fast and friendly service.

Good breakfast. Fast and friendly service.

10

Craig

9. maj 2025

·

Overnattede 1 nat

Nice Lobby. Good breakfast included

Nice Lobby. Good breakfast included

8

Herman

24. jan. 2025

·

Overnattede 3 nætter

Good value with free, reasonable breakfast buffet

Good value with free, reasonable breakfast buffet

6

Christopher

19. apr. 2025

·

Overnattede 1 nat

Bed was fine, not great. Room was clean. No hand soap? There was body wash and shampoo conditioner in the shower but not bar of soap to wash your hands after the restroom. Good thing we had hand sanitizer. Breakfast was inedible, really poor quality. Overall fine for a quick overnight stay but don’t expect much.

Bed was fine, not great. Room was clean. No hand soap? There was body wash and shampoo conditioner in the shower but not bar of soap to wash your hands after the restroom. Good thing we had hand sanitizer. Breakfast was inedible, really poor quality. Overall fine for a quick overnight stay but don’t expect much.

4

bruce

23. dec. 2024

·

Overnattede 5 nætter

disappointing for a best western. Worst breakfast ever. waffle iron out of order. juice machine out of order. Came to breakfast one day an hour before closing, no bacon no eggs, they said five minutes the bacon they put out was almost raw. Staff was not friendly. I checked in and asked for a quiet room not on the busy street, and she replied you only asked for a room on the 1st floor, and then gave me a room on the busy street. The hotel was not even busy during our stay. I will not be back to this best western.

disappointing for a best western. Worst breakfast ever. waffle iron out of order. juice machine out of order. Came to breakfast one day an hour before closing, no bacon no eggs, they said five minutes the bacon they put out was almost raw. Staff was not friendly. I checked in and asked for a quiet room not on the busy street, and she replied you only asked for a room on the 1st floor, and then gave me a room on the busy street. The hotel was not even busy during our stay. I will not be back to this best western.

8

MEHMOOD

29. nov. 2024

·

Overnattede 3 nætter

It was clean. Breakfast could be better. Juice machine was broken and was not fixed for our duration of stay.

It was clean. Breakfast could be better. Juice machine was broken and was not fixed for our duration of stay.

8

Lauren

26. okt. 2024

·

Overnattede 2 nætter

Hotel was great! Great continental breakfast vut bad wifi throughout the hotel so if youre looking to not use data that wont help

Hotel was great! Great continental breakfast vut bad wifi throughout the hotel so if youre looking to not use data that wont help

8

John

19. jan. 2025

·

Overnattede 3 nætter

Stay was good. The breakfast was not so good. It is disorganized. The set up is just wrong. There is only one toaster that doest work very well and is not enough to serve all the guests.

Stay was good. The breakfast was not so good. It is disorganized. The set up is just wrong. There is only one toaster that doest work very well and is not enough to serve all the guests.

6

Daniel

9. sep. 2024

·

Overnattede 4 nætter

Maybe I caught them on a bad week. The reviews you're seeing about no wi-fi in the rooms are accurate as of 9/5/24, and cell reception there is poor, so even turning your phone into a hotspot may not work. One of the hotel staff assured me that problem is going to be resolved within a week. The other thing that I frankly have never seen anywhere was that the breakfast setup -- which was actually well above average on my first morning -- had NO coffee or juice to drink (other than cranberry juice) for two consecutive days. The only choices were cranberry juice (does ANYONE like cranberry juice?) or water. Disappointing. Finding anyone at the front desk was a hit or miss proposition. And the reason I know that is because I had to go back to the desk THREE times in four days to get my room key reset. I'm very careful not to store the key/card near my cell phone, so the failure was not mine. I will look elsewhere next time. Which is too bad, because it's a superb location -- easy in, easy out, close to major highways, the neighborhood seemed OK, VERY comfortable bed and pillows, and the property was quiet at night. Generally speaking, I've had decent stays at Best Westerns (I work for a non-profit and am always seeking moderately priced locations); perhaps I just caught this particular one on a bad week. But if you need wi-fi in your room, MAKE SURE TO CALL AHEAD and see if they have resolved that problem.

Maybe I caught them on a bad week. The reviews you're seeing about no wi-fi in the rooms are accurate as of 9/5/24, and cell reception there is poor, so even turning your phone into a hotspot may not work. One of the hotel staff assured me that problem is going to be resolved within a week. The other thing that I frankly have never seen anywhere was that the breakfast setup -- which was actually well above average on my first morning -- had NO coffee or juice to drink (other than cranberry juice) for two consecutive days. The only choices were cranberry juice (does ANYONE like cranberry juice?) or water. Disappointing. Finding anyone at the front desk was a hit or miss proposition. And the reason I know that is because I had to go back to the desk THREE times in four days to get my room key reset. I'm very careful not to store the key/card near my cell phone, so the failure was not mine. I will look elsewhere next time. Which is too bad, because it's a superb location -- easy in, easy out, close to major highways, the neighborhood seemed OK, VERY comfortable bed and pillows, and the property was quiet at night. Generally speaking, I've had decent stays at Best Westerns (I work for a non-profit and am always seeking moderately priced locations); perhaps I just caught this particular one on a bad week. But if you need wi-fi in your room, MAKE SURE TO CALL AHEAD and see if they have resolved that problem.

6

Susan

9. sep. 2024

·

Overnattede 4 nætter

We have stayed at this hotel before, and found it to be a good value. We were rather disappointed this time. There was no coffee available over the weekend, and the complimentary breakfast was paltry - they ran out of everything before 8am, and didn't replenish it. The pool was decent, although the towels provided were kind of a joke. The entire facility could use some TLC. I'll think twice before I stay here again.

We have stayed at this hotel before, and found it to be a good value. We were rather disappointed this time. There was no coffee available over the weekend, and the complimentary breakfast was paltry - they ran out of everything before 8am, and didn't replenish it. The pool was decent, although the towels provided were kind of a joke. The entire facility could use some TLC. I'll think twice before I stay here again.

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2

G

for 3 uger siden

·

Overnattede 1 nat

Couldn’t return money, even though my room wasn’t ready order it 1 hour before trying to cancel.

Couldn’t return money, even though my room wasn’t ready order it 1 hour before trying to cancel.

10

Marcia

for 3 uger siden

·

Overnattede 9 nætter

O tamanho do quarto é ótimo, super confortável, com tudo aquilo que julgo necessário: frigobar e micro-ondas. O ar condicionado funciona super bem e deixa o quarto gelado, o que é muito importante, uma vez que em Phoenix as temperaturas são altíssimas. O quarto estava limpo, arrumado, e de acordo com os padrões. A equipe de funcionários chama atenção pela simpatia, disposição, boa vontade e extrema cortesia: Felix ( que eu conheço já de várias hospedagens anteriores ) é o cartão de visitas do Stay Inn Suites, Jesse é super atencioso, simpático e uma ótima aquisição para a equipe, bem como Yvette, que é sorridente, bem humorada e sempre disposta a ajudar. Esse trio merece os parabéns. Keep up with the excellent work. O café da manhã é bom, com waffles, bagels, pães doces, cream cheese, geléias, café, leite e cereais. O wi-fi é muito bom e funciona bem.

O tamanho do quarto é ótimo, super confortável, com tudo aquilo que julgo necessário: frigobar e micro-ondas. O ar condicionado funciona super bem e deixa o quarto gelado, o que é muito importante, uma vez que em Phoenix as temperaturas são altíssimas. O quarto estava limpo, arrumado, e de acordo com os padrões. A equipe de funcionários chama atenção pela simpatia, disposição, boa vontade e extrema cortesia: Felix ( que eu conheço já de várias hospedagens anteriores ) é o cartão de visitas do Stay Inn Suites, Jesse é super atencioso, simpático e uma ótima aquisição para a equipe, bem como Yvette, que é sorridente, bem humorada e sempre disposta a ajudar. Esse trio merece os parabéns. Keep up with the excellent work. O café da manhã é bom, com waffles, bagels, pães doces, cream cheese, geléias, café, leite e cereais. O wi-fi é muito bom e funciona bem.

10

Stephanie

for 3 uger siden

·

Overnattede 1 nat

stayed here for 2 nights. I felt safe. the location is convenient. getting into the parking lot can be tricky, but overall it was a good experience. will definitely stay here again.

stayed here for 2 nights. I felt safe. the location is convenient. getting into the parking lot can be tricky, but overall it was a good experience. will definitely stay here again.

8

Robin

28. sep. 2026

·

Overnattede 2 nætter

Easy access to highway. Clean. Typical breakfast. Pool. Ice Machines did not work while we were there. No elevator, but only 2 story so the stairs were not bad.

Easy access to highway. Clean. Typical breakfast. Pool. Ice Machines did not work while we were there. No elevator, but only 2 story so the stairs were not bad.

8

Matthew

27. sep. 2026

·

Overnattede 1 nat

The room was good size and what you would expect from this tier of hotel. The AC would come on in short bursts. On , off, on, off. The toilet needed to have plunger held down to flush correctly and then pulled back up. No lotion but shampoo, conditioner, and body wash. Conditioner wall mount was broken. Room has refrigerator, microwave, and coffee machine.

The room was good size and what you would expect from this tier of hotel. The AC would come on in short bursts. On , off, on, off. The toilet needed to have plunger held down to flush correctly and then pulled back up. No lotion but shampoo, conditioner, and body wash. Conditioner wall mount was broken. Room has refrigerator, microwave, and coffee machine.

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