Name: Hotel Los Gatos
Address: 210 East Main Street, Los Gatos, California, United States of America, Los Gatos, California, US
Price range: $218–$810 per night
Rating: 8.57

What guests think

Hotel Los Gatos is a charming, walkable boutique stay with Mediterranean style and amenities like a heated pool, hot tub, and gym, appealing to travelers visiting downtown Los Gatos and nearby attractions.

Service is frequently described as warm and helpful, though a number of reviews note check-in delays, uneven front desk training, and occasional inflexibility. Rooms feel spacious and comfortable with balconies or fireplaces in some, but noise from adjacent areas and intermittent maintenance issues such as hot water, lighting, or aging fixtures are reported. The light continental breakfast tends to disappoint and can run out early, while the well-regarded on-site restaurant keeps limited hours and does not offer room or poolside service. Expect a comfortable boutique stay with great access to town, but fewer full-service touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the heated pool, hot tub and gym, plus convenient parking with some EV chargers and available spa services; however, some report hot tub or gym maintenance issues and limited pool seating.

Related guest reviews

10

Jill

Apr 28, 2024

·

Stayed 1 night

Beautiful hotel just a short walk from the town center Reception staff were so helpful Pool area was clean and heated we went in March and could easily get into outdoor pool best hotel on our road trip for very little more

8

Jocelyn

Sep 10, 2025

·

Stayed 2 nights

Comfortable room, great AC and king size bed. We enjoy a free breakfast and they had toast, egg bites, pasties and yogurt as well as 2 coffee machines and juice! And water! One of the outlets on one side of the bed was not working, and there was a leak under the sink which we didn’t notice and wet our stuff. But not a huge deal. Would have been nice to have more time to use the amenities a little later (pool, hot tub, fitness center). It was a very comfortable stay, and we would definitely visit Los Gatos again!

8

Johnnie

Jul 28, 2025

·

Stayed 1 night

Convenient location and very nice room. Parking was easy and having EV chargers was very helpful. Breakfast was a big disappointment. Not much selection and I would expect much better quality.

10

Alissa

Sep 6, 2025

·

Stayed 1 night

pet friendly, pool

10

Laila

Aug 7, 2025

·

Stayed 2 nights

Clean and safe: parking was a little hard.

10

Asa

Nov 26, 2025

·

Stayed 4 nights

Location is excellent. Loved the jacuzzi and the gym. Nice w. Complimentary light breakfast (omelett muffins, toast, yoghurt, juice and coffee)

6

mark

Jul 10, 2023

·

Stayed 3 nights

parking was easy. walkable area, very nice. layout of room was amazingly well thought out. there were actually not enough lounge chairs around the pool. no AC in 'exercise room" which was really just a few machines. Shower pressure pretty bad. AC did work great. toilet clogged and suspect this is a chronic problem. after clearing it maintenance did not call anyone to clean the bathroom which was strange. we were told late checkout was possible but then told suddenly "there is a waiting list due to holiday and not enough staff" which we felt we should have been put on the list when we first asked, then. also not great to have "not enough staff" at these room prices!

10

Adrian

Sep 13, 2023

·

Stayed 1 night

It was a really fun room , very spacious and a nice fitness center .

8

mary

Sep 10, 2025

·

Stayed 1 night

Lovely suite, very comfortable and charming decor.Nice pool , no jets in hot tub that could be turned on ?? Chose this location to attend Mountain Winery concert. Perfect

8

Donald

Jun 8, 2025

·

Stayed 1 night

Pool area chairs are limited and apparently taken by locals who pay monthly membership. It’d be nice to have a chair and space by pool.

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Cleanliness

Reviews consistently describe the property and rooms as very clean and well kept, though a few note missed details like moldy grout, musty odors, or inadequate vacuuming.

Related guest reviews

10

Lara

Aug 22, 2025

·

Stayed 1 night

We were very pleased with this hotel. Aside from the fact that it was extremely clean, it was also very secure. You could not enter the buildings without a key card, even from the parking garage. Would definately stay here again.

10

Cathleen

Nov 16, 2025

·

Stayed 1 night

The room was spotless, and the staff were very friendly and helpful. Although we were told a light breakfast was included with the room, I found it to be delicious and plentiful. Loved the mini crustless quiches!

10

Richard

Sep 12, 2024

·

Stayed 2 nights

One of the cleanest hotels I have stayed in.The hotel is in excellent condition.

10

Jose

Feb 25, 2025

·

Stayed 3 nights

Clean & well decorated hotel. Our room was ample and well distributed, but poorly located between a kitchen & a bathroom. One room balcony faced the parking lot where the trash bins are - so it is **very** noisy very early when trash is picked up

10

Corinna

Aug 30, 2024

·

Stayed 1 night

The hotel is beautiful and located in a great neighborhood with walking distance to the Sunday Farmers Market The room was very clean, the bed was the most comfortable hotel bed I have ever slept in

6

Cheryl

May 26, 2025

·

Stayed 2 nights

We stayed at this style hotel as we were in town for a wedding. We had stayed here before and were happy with the accommodations and our overall experience. This time was different. The front desk personnel are inexperienced and more than a bit clueless. Our check-in was rocky as our room wasn't ready. The clerk told us to come back later, but was unable to check us in and notify when the room was available. Just a short, "come back." When we did return, a different clerk told us room was still not ready, and when informed of prior clerk's "come back" directions, he kept telling us over and over that he was just coming on duty and knew nothing. Trouble was that the room HAD been ready all along, but housekeeping had neglected to status it correctly and the first clerk didn't check with them. Room was generally good, but the tile grout in the bath was a moldy. They need to have better attention to detail as it was very noticable. Being a holiday weekend, we knew we had limited options, so put up with it. Upon checkout, when asked for a copy of my folio showing zero due, the clerk on duty was again clueless and kept telling me I had booked through a 3rd party and she couldn't do that. After I instisted on this receipt (since they had swiped my card for amenities I never used), she finally asked someone for help and they got me what I needed. It's obious this hotel doesn't have very high customer service standards, good training, or both. For what we pay, I expect five star.

10

Roslyn

Jul 2, 2025

·

Stayed 5 nights

Property was well kept and clean. We stayed 5 nights and it was lovely.

6

jeremy

Jan 11, 2023

·

Stayed 19,363 nights

unfortunately we lost power at the property for a bit. The hot tub was not working. The room wasn't properly vacuumed. The staff didn't mention anything about our VIP booking. We had to ask about the wine. When checking out. We called and asked for a late check out. We got a phone call at the normal check out that we need to check out. I reminded them we already called earlier for late check out. And got approved. She said she has notes about it. And wasn't friendly. Instead of apologizing and saying “no problem” she was trying to get us to leave. The property was not at capacity hardly anyone there. The pull out bed is extremely uncomfortable. There was no sheets in the room for it or on the mattress. Only a pad blanket that is suppose to serve as a mattress protector? Not sanitary at all. The water in the shower did not hold heat either. After 5 mins would go cold. We had to leave the faucet water running to get hot water.

6

Paul

Jan 2, 2024

·

Stayed 2 nights

We stayed here over new years of 2023 -2024; the hotel and room is nice; but it had so many niggles that’s it’s hard to recommend outright. There is an underground garage to park in, what they didn’t tell you is that there is a steep ramp going into it, my regular sedan car going slowly bottomed out. For sure I’m not the first to have this happen to. The staff on check in should disclose this problem; and frankly it should be fixed. The room is nicely appointed but lacks interior lighting, it’s really dim when the sun goes down. The shower is made unnecessarily narrow with shower doors handles that encroach on your space. Yes I hit my elbow a couple times. Additionally for such a nice place the mounted shampoo, conditioner and body wash makes this place feel more like cheap hotel. Additionally the drain didn’t work properly and the shower head was disconnected from the wall. The grout in shower is not cleaned well, there was mold formations. The towels were nice. The bed was quite comfortable; the pillows too were good. The dried blood spots on the sheets, not so great and that should have been noticed and not put on the bed. I personally didn’t see it straight away because it was under the duvet and appeared in am when the cover was pulled back. The room had large modern tv, but it lacks the ability to stream from your device to the monitor a bit of a let down. Last point The front desk lacked knowledge on how to split pay at checkout and no mgr was there to help.

10

Ann-Marie

May 26, 2025

·

Stayed 1 night

Beautiful Mediterranean style hotel in a great location in Los Gatos. Walking distance to lots of great shops and restaurants. Room was clean and comfortable. Very quiet. Also ate at Dio Deka, the restaurant on site. Delicious! Would definitely return. 😊

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with Mediterranean decor, some offering fireplaces, balconies or pool access. Several reviews mention noise from adjacent areas and occasional issues like dim lighting, firm beds or limits on thermostat settings.

Related guest reviews

2

Ekta

Dec 3, 2024

·

Stayed 1 night

Second stay. Will not return. Expensive and out dated. Closed hotel restaurant and room next to noisy kitchen. ...that too on a slow Mon night.

6

Adrienne

Oct 22, 2023

·

Stayed 2 nights

The room wasn’t as big as I thought and definitely needs more lighting

10

JoAnn N

Sep 10, 2025

·

Stayed 3 nights

The room was clean, comfy bed, french-doors leading out to pool.

10

Jose

Feb 25, 2025

·

Stayed 3 nights

Clean & well decorated hotel. Our room was ample and well distributed, but poorly located between a kitchen & a bathroom. One room balcony faced the parking lot where the trash bins are - so it is **very** noisy very early when trash is picked up

6

John

Jun 2, 2025

·

Stayed 1 night

The bed was extremely hard as were the pillows! Ouch !..

8

Christina

Oct 26, 2025

·

Stayed 2 nights

The staff was very helpful. The balcony was lovely and the AC worked well.

8

Anne

Dec 31, 2023

·

Stayed 3 nights

THe hotel is beautiful, the rooms are so nicely decorated and not your standard layout. Our room was extremely hot and we could not turn the air below 68 degrees. Staff was friendly, continental breakfast was nice, but could have included more fruit, different types. The hotel is walking distance to any restaurants, shops, anything you need.

6

Robert

May 30, 2023

·

Stayed 2 nights

We had paid for a deluxe room but our room had not balcony. The lighting in the room was poor. Needed better electrical outlets - one of the plug sockets did not work. Property is charming but some things need to be upgraded to make it a great property.

10

Theresa

Jul 7, 2025

·

Stayed 1 night

What a beautiful upscale experience! The room was so spacious! Loved the Mediterranian style.

6

Alicia

Jun 2, 2025

·

Stayed 1 night

The water heater went out. Would’ve been nice to take a shower before our dinner reservation. Woke up in the morning to people above us running and stomping loud. For the price we paid, wasn’t worth it. Staff was accommodating and helpful. However, wouldn’t stay again. We stayed in the King Grand suite.

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Service

Staff are often praised as friendly and helpful, with several shoutouts to front desk team members. Recurring complaints include slow or confusing check-in, inconsistent training, and uneven handling of requests or elite benefits.

Related guest reviews

10

melissa

Aug 22, 2023

·

Stayed 1 night

Ashley who checked us in was very nice. We walked to shopping and restaurants. Very nice place to stay at. I would definitely come back.

10

Annie

Mar 8, 2025

·

Stayed 1 night

We were greeted with a lovely smile by Ashley at the front desk. I can’t remember the name of the other gentleman at the front desk but both were very lovely people and helpful. By far the hotel is gorgeous so you feel as though you are in Paris or Europe somewhere. We had everything we needed right there. Rooms were clean, well stocked with toiletries and much more. In hotel restaurant unique and quite fancy. If you are a hamburger sort of person you might want to eat elsewhere. But the food is very good. The prices are reasonable and won’t break the bank.

6

Heidi

Mar 27, 2024

·

Stayed 1 night

The check in was the worst. Waited over 30 minutes to be helped because there is only one computer and the person in front of us had an issue with their reservation. Instead of pulling them aside to check in me and those behind me, they just made us wait standing there with no communication or eye contact. Super poor service.

4

Ulrich

Nov 5, 2024

·

Stayed 1 night

Check in room assignment: did not follow the requested room with balcony, assigned room w balcony, however located the farthest from T He elevator. I am handicapped using a walker. For a highly rated hotel there was no help with luggage. My wife had to push a luggage cart to the elevator and down a long hallway. Receptionist should have recognized that we are elderly in need for some help. Do not plan to use this hotel again. During the last 2 years we stayed at Hotel Los Gatos oabout 50+ nights.

6

Cheryl

May 26, 2025

·

Stayed 2 nights

We stayed at this style hotel as we were in town for a wedding. We had stayed here before and were happy with the accommodations and our overall experience. This time was different. The front desk personnel are inexperienced and more than a bit clueless. Our check-in was rocky as our room wasn't ready. The clerk told us to come back later, but was unable to check us in and notify when the room was available. Just a short, "come back." When we did return, a different clerk told us room was still not ready, and when informed of prior clerk's "come back" directions, he kept telling us over and over that he was just coming on duty and knew nothing. Trouble was that the room HAD been ready all along, but housekeeping had neglected to status it correctly and the first clerk didn't check with them. Room was generally good, but the tile grout in the bath was a moldy. They need to have better attention to detail as it was very noticable. Being a holiday weekend, we knew we had limited options, so put up with it. Upon checkout, when asked for a copy of my folio showing zero due, the clerk on duty was again clueless and kept telling me I had booked through a 3rd party and she couldn't do that. After I instisted on this receipt (since they had swiped my card for amenities I never used), she finally asked someone for help and they got me what I needed. It's obious this hotel doesn't have very high customer service standards, good training, or both. For what we pay, I expect five star.

6

Elaine

Mar 6, 2023

·

Stayed 2 nights

The staff is not friendly or accommodating. My husband arrived at the hotel first and they told him he couldn’t check in. Poor guy was on a call for work and had to take it in the lobby. When I called to talk to them about it, they put me on hold for several minutes. Also, we tried to grab a bottle of water from the gym on our way out for a walk and the cleaning lady made us put them back. She said they were for customers of the gym. The refrigerator in our suite also was not cold

10

Dr Richard

Sep 29, 2023

·

Stayed 1 night

Really great little place in central Los Gatos. Wonderful room. Front desk clerk (Ashley) went to truly great efforts to return a couple of jackets I left behind, which really raises their value in my book. Will definitely stay there again (close to one of our favorite CA wineries).

10

christina

Sep 9, 2024

·

Stayed 1 night

The staff is excellent! Thank you

10

Charbel

Jan 3, 2025

·

Stayed 1 night

Beautiful property, very clean and well maintained. Ashley, who checked us in, was beyond kind and friendly. She was so welcoming and made us feel at home, so shoutout to her. Definitely staying here again!

8

elmira

Mar 14, 2024

·

Stayed 2 nights

The stuff needs to be more friendly but I was very happy with Ashly. They are always late few minutes to set up the breakfast. The rooms with connecting door are NOT quiet.

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Location

Walkable to downtown Los Gatos shops and restaurants and convenient for Mountain Winery visits and highway access.

Related guest reviews

10

Rachel

Nov 19, 2024

·

Stayed 1 night

The location is excellent and very walkable to nearby shops and restaurants.

10

Charles

Feb 3, 2025

·

Stayed 1 night

This hotel is located just outside of downtown Los Gatos and it is walkable distance to most of the downtown shops and restaurants. Downtown Los Gatos is very cute with numerous good shopping and dining options.

8

sunil

Jan 8, 2023

·

Stayed 19,358 nights

Beautiful property. Walking distance to great shops and restaurants

10

david

Apr 12, 2024

·

Stayed 4 nights

Great location to town

10

Mark

Mar 4, 2024

·

Stayed 3 nights

Great place! Welcoming people and walking distance to the town.

10

Jamie Tyler

Dec 12, 2024

·

Stayed 1 night

The rooms were spacious and clean, and if staying in Los Gatos, a convenient option that's walking distance to the main drag.

10

Patrick

Sep 5, 2025

·

Stayed 4 nights

Nice and quiet boutique hotel inside a residential area. Easy access to highway.

10

Robert

Jul 20, 2024

·

Stayed 7 nights

Nice patio area. Clean and spacious rooms. Walking distance to shops.

10

Gregory

Dec 28, 2023

·

Stayed 7 nights

Terrific hotel, very well cared for and a short walk to downtown.

10

Tai-Rica

Sep 4, 2025

·

Stayed 2 nights

Gorgeous hotel and amazing location in downtown Los Gatos. One of our favorites as visitors who used to be residents of the town!

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AI-generated summary based on recent guest reviews

Dining

Complimentary continental breakfast is commonly viewed as limited and can run out early. The on-site Dio Deka restaurant is well regarded but keeps limited hours and there is no room or poolside service.

Related guest reviews

8

Johnnie

Jul 28, 2025

·

Stayed 1 night

Convenient location and very nice room. Parking was easy and having EV chargers was very helpful. Breakfast was a big disappointment. Not much selection and I would expect much better quality.

8

George

Aug 10, 2024

·

Stayed 24 nights

Bed was great after they placed a mattress topper. Bad customer service at front desk. Housekeeping very good. Breakfast is continental only in the lobby, not a cafe or restaurant setting. Separate formal dinner restaurant is expensive Greek food.

10

Cathleen

Nov 16, 2025

·

Stayed 1 night

The room was spotless, and the staff were very friendly and helpful. Although we were told a light breakfast was included with the room, I found it to be delicious and plentiful. Loved the mini crustless quiches!

10

Lizette

Aug 3, 2024

·

Stayed 1 night

This property is my new favorite spot for staycations. I LOVED everything about this location. The ONLY thing missing was the ability to order food and drink at the pool (one could order food to be delivered). The restaurant was only open after 5:00 PM. However, the restaurant/bar is exceptional. I would definitely stay there again. The only thing confusing to me is having "VIP access", but I never receive any of the benefits.

10

Michelle

Sep 27, 2025

·

Stayed 2 nights

Everything was wonderful I was a little disappointed that we couldn’t order room service from the restaurant that is on the hotel grounds. Other than that all was great!!!

10

Asa

Nov 26, 2025

·

Stayed 4 nights

Location is excellent. Loved the jacuzzi and the gym. Nice w. Complimentary light breakfast (omelett muffins, toast, yoghurt, juice and coffee)

10

Alena

Aug 7, 2025

·

Stayed 3 nights

Nice place. Breakfast is not good …

8

EDDIE

Jul 21, 2024

·

Stayed 5 nights

The hotel is well located, within walking distance of the center. The room was comfortable, but nothing more. On the other hand, it's really unacceptable that a 4-star hotel can't offer a real breakfast buffet worthy of the name.

10

Alena

May 29, 2025

·

Stayed 1 night

Property perfect ! But, breakfast not good…

10

Ann-Marie

May 26, 2025

·

Stayed 1 night

Beautiful Mediterranean style hotel in a great location in Los Gatos. Walking distance to lots of great shops and restaurants. Room was clean and comfortable. Very quiet. Also ate at Dio Deka, the restaurant on site. Delicious! Would definitely return. 😊

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AI-generated summary based on recent guest reviews

Month	Average price
January	$204
February	$283
March	$242
April	$220
May	$281
June	$290
July	$234
August	$277
September	$286
October	$252
November	$220
December	$206

Su	Mo	Tu	We	Th	Fr	Sa
				1 $404	2	3
4 $234	5 $272	6 $376	7 $403	8 $311	9	10 $506
11 $300	12 $372	13 $596	14	15 $300	16 $435	17
18 $481	19 $377	20 $456	21	22 $347	23 $417	24 $384
25 $218	26 $295	27 $339	28 $344	29 $292	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $730	17	18 $437	19 $810
20 $607	21 $302	22 $459	23	24	25	26
27 $233	28 $332	29 $499	30 $446

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Double Room Disability Access

Suite

One-Bedroom Suite

Executive Suite

King Room Disability Access

Standard Double Suite

Junior Suite

King Room

Deluxe Double Room

King Suite

King Suite with Balcony

Deluxe King Room

Presidential Suite

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Los Gatos

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Prices for upcoming dates