Name: Laguna Inn and Suites
Address: 28742 Camino Capistrano, San Juan Capistrano, California, United States of America, San Juan Capistrano, California, US
Price range: $73–$353 per night
Rating: 7.27

What guests think

At Laguna Inn and Suites, travelers describe basic, good-value stays with many clean rooms and notably friendly staff, but a recurring drawback is significant noise from the adjacent freeway and train, which disrupts light sleepers despite some guests coping fine.

Rooms are generally simple and sometimes spacious, though several note hard mattresses, minimalist furnishings, and occasional maintenance issues. There is no breakfast and many rooms lack coffee makers, and on-site parking can be tight or limited. The setting is convenient for highway access and quick meals with places like In-N-Out and Popeyes next door. Expect a straightforward, budget-minded stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with an elevator and covered parking, but on-site parking is often tight or limited.

Related guest reviews

8

MICHAEL

Jan 12, 2026

·

Stayed 2 nights

Air was fine. Parking was a bit tight. Asked for a first floor room for medical conditions only to realize there is no first floor it is parking. They did put me very near elevator

4

Karsten

Mar 21, 2024

·

Stayed 1 night

The property is located between two freeways, which naturally generates a lot of traffic noise. The room which was generally OK, was a bit tired and could use a refurbishment, and the windows were dirty. So I probably will not come back to this property. that said, the free parking under the property and the In-N-Out Burger literally next-door was a convenience that I enjoyed.

10

Jenn

Aug 25, 2025

·

Stayed 1 night

Easy check in, friendly staff, elevator, ice and vending machine. Nothing fancy but perfect for a place to sleep and shower. AC worked, had little refrigerator. Front desk answered the phone and answered questions prior to arrival. Next to two food places you can walk to. Easy parking. Spacious compared to comparable hotels. Is next to train tracks, did not hear any noise.

10

NANCY

Nov 13, 2025

·

Stayed 2 nights

Easy covered parking. Easy check-in with nice staff. Elevator available next to office. Room on 3rd floor was clean, everything worked (no clock). Easy plugins next to bed. Only 1 hanger. Room refreshed with towels and bed change. Temperature controlled from ac heat along wall. There is highway sound and a train comes past a couple times at night. Once in awhile a slight tremor from the train. Conveniently located to lots of places and 15. Inures from beach. Felt very safe. Popeye’s next door. Yum. Good price on Truvago. Recommend. Bring a fan for white noise.

6

Darci

Feb 24, 2025

·

Stayed 2 nights

Nice hotel. Customer service was GREAT. Not ideal for us moving forward but once they were made aware of our issues (very loud location. Very little to no sleep all weekend) they were willing to move our room to another location. It’s located between two freeways, and sandwiched between an In-N-Out and a Popeyes. So early deliveries at the restaurants were not unnoticed. Comfortable bed, clean room and again the management was very kind and willing to move our room to accommodate the noise and local train that runs alongside the hotel. Minimal parking available on site and if none is available then it’s a “find parking in the street at your own risk” unfortunately. Fortunately, I was able to find parking, however it is limited.

6

Shadrick

Aug 1, 2024

·

Stayed 2 nights

- felt the accommodations were subpar for the price I paid. - felt the staff were very nice and cordial, even bringing me 2 complimentary cold waters. 👍 -the parking situation is not good. There are more rooms than there are parking spaces so a lot of people had to park on the busy street. That infuriated my mother (whose car we were using on our trip). -in my room, the AC unit did well to keep the room cool, but it is directly under the window and blows air up. That kept pushing the curtains open all through the nights. Flapping curtains are not conducive to good sleep.

8

Jennifer

Jan 21, 2025

·

Stayed 3 nights

It was very clean and comfortable. No coffee maker in the room 😞 Like the covered semi underground parking! The train made sleeping a bit hard. The tracks couldn't be any closer! Right off the 5 freeway, very convenient. I booked our stay here for the jetted spa bathtub but. Found out later only the rooms with 1 king bed have them. That wasn't going to work being that we were in town for my son's baseball tournament. Overall I would stay here again!

6

Michelle

Jul 24, 2024

·

Stayed 1 night

Limited parking

10

Kalen

Apr 5, 2025

·

Stayed 1 night

I liked the convenience of this property in regards to the location of the venue we were attending. It is also very close to the freeway and easy to access. Staff is very nice and helpful. Parking is limited on the property, but we managed to always get a spot. There is additional parking across the street for overflow. The hotel is a bit outdated and with all due respect is just a higher end motel. Especially for the area. Still, we had a nice stay and everything worked as intended.

6

caprina

Jun 9, 2024

·

Stayed 1 night

Clean and check in hoid free covered parking lot but situated geteeen in and out burger and Popeyes fried chicken and under freeway but common other side of in and out So didn’t smell aroma

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean or spotless, while others reported issues such as pests, hair on linens, lingering odors, or mold and bathroom concerns. Housekeeping quality appears inconsistent across stays.

Related guest reviews

2

Marcia R

Aug 23, 2024

·

Stayed 1 night

Never agian! Walls were thin, the bathroom was filthy (mold) and the toilet clogged. When we called, the front desk, he spent too much time trying to figure out why it clogged, then said they don\'t have a "Maid" to come with the plunger so my husband had to go get it, and we unclogged the toilet. Note to front desk: it doesn\'t have to be a maid. Put a sign up stating you will be right back and go figure it out.

10

David

Dec 8, 2025

·

Stayed 3 nights

Great property. Extra clean room, comfy bed, and great towels.

4

Brian

Nov 18, 2023

·

This place was not clean. There was hair everywhere. The remote control to the tv only had 1 battery so that you couldn’t even watch tv if you wanted. The noise from the cars in the street over was noticeably loud.

6

Katelyn

Jul 10, 2025

·

Stayed 1 night

Could hear the traffic and train, bed was pretty hard, bathroom was as still dirty

10

Jason

Nov 5, 2025

·

Stayed 1 night

Was very pleased. Very nice room and clean.

2

Richard

Dec 29, 2023

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Stayed 1 night

#302, it appeared that the bed was made after the last rental with out changing the sheets. After pulling the sheets back, approximately 5 hours of being there, we noticed a couple different types of hair on the sheets and 1 small alive spider, even a plastic wrapper of some sort. I killed the spider and we ended up leaving shortly after. Very disappointed stay. Typically we stay 1 or 2 times a month. I didnt report it to the front desk when i left, no one was at the window when i dropped my key in the box. I dont want a refund or anything, may just look for a new place to stay at from now on.

10

Rheta

May 18, 2024

·

Stayed 4 nights

The room was clean, had everything I needed, was comfortable. It was perfect.

10

Ella

Dec 15, 2025

·

Stayed 1 night

The room was very clean. Staff was pleasant.

10

Richard M

Sep 25, 2025

·

Stayed 2 nights

Clean room and bathroom. Bed is comfortable, AC works great, I enjoy a cold night sleep. Manager is a great guy always greets you coming and going. I always feel safe at this property, can't say that at others I've been too

4

Olivia

Oct 21, 2025

·

Stayed 2 nights

I stayed here for two nights, and overall, I wouldn’t stay again. Check-in was quick and easy, but the location wasn’t great — right by the freeway and not in the nicest area, with some homeless activity nearby. The biggest issue was cleanliness. We actually found a cockroach in our room, which was really disappointing, especially considering how expensive the stay was. On the positive side, there’s a great diner nearby that we really enjoyed. For the price, I expected a much better experience and a cleaner room. Unfortunately, I can’t recommend this hotel.

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Rooms

Rooms are simple and sometimes sizable for the price, with firm beds and sparse furnishings reported by several guests. Noise from the freeway and nearby train is frequent, and some rooms show wear or minor maintenance issues.

Related guest reviews

8

Daniel

Aug 26, 2025

·

Stayed 1 night

The bed was extremely comfortable. Great water pressure in the shower. In-N-Out right next to the property. The hotel is located between a freeway and the train tracks. Bring sleep meds or earplugs.

8

Jennifer

Dec 12, 2025

·

Stayed 2 nights

room was big and comfortable

10

NANCY

Nov 13, 2025

·

Stayed 2 nights

Easy covered parking. Easy check-in with nice staff. Elevator available next to office. Room on 3rd floor was clean, everything worked (no clock). Easy plugins next to bed. Only 1 hanger. Room refreshed with towels and bed change. Temperature controlled from ac heat along wall. There is highway sound and a train comes past a couple times at night. Once in awhile a slight tremor from the train. Conveniently located to lots of places and 15. Inures from beach. Felt very safe. Popeye’s next door. Yum. Good price on Truvago. Recommend. Bring a fan for white noise.

8

Dawn

Apr 21, 2025

·

Stayed 2 nights

Room was okay for the price. Needs some updating. Bed was spacious but very hard and uncomfortable. Must not have boxspring like laying on a piece of wood. Weekend price not worth the stay. Breakfast should be included for the price of room.

6

Deborrah

Apr 20, 2024

·

Stayed 1 night

Very clean, no frills, between the freeway and the train tracks.

8

Vanessa

Mar 28, 2025

·

Stayed 1 night

I liked that the checking in process was easy and straight to the point. I also liked that the parking was easy access. The negative part of this hotel was that the freeway noise is loud and can interrupt your sleep if your window is facing it :( also the property condition could be better.

6

Ed

Aug 25, 2024

·

Stayed 1 night

Actually the 2 room suite was as immaculate as it could get given what it consists of, the towels were soft and the bed comfortable. Bring earplugs for the freeway and train NOISE. We chose least expensive in the area for a one nite stay and guess what, you get what you pay for.

6

Mario

Feb 18, 2025

·

Stayed 1 night

Room 204 clean and quiet, jacuzzi jets weak didn't give good jacuzzi massage, wifi in this room not good both our phone's, fyi no television in separate sitting area, in bed room only

6

D'Elena

Jun 11, 2025

·

Stayed 1 night

Reasonable to cheap motel room that was fairly clean, but be prepared to rock in your bed from the train and two freeways it sits between. Free parking, situated in between In & Out, and Popeyes, so there are some benefits. If you can sleep with traffic noise this is the place for you!

8

Sean

Nov 29, 2025

·

Stayed 2 nights

Super clean and functional, manager is nice, vending machine is great, and no freeway noise despite the freeway... But the train! Light sleepers beware. Train runs until about 1am and starts up again around 7am.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with quick check-in and occasional complimentary upgrades; a few guests reported rude or unhelpful interactions.

Related guest reviews

10

Tomohiko

May 29, 2025

·

Stayed 4 nights

we enjoyed staying! Staff was nice!

10

karina

May 26, 2025

·

Stayed 1 night

Check in was easy, staff was excellent! Upgraded room For free!

10

NANCY

Nov 13, 2025

·

Stayed 2 nights

Easy covered parking. Easy check-in with nice staff. Elevator available next to office. Room on 3rd floor was clean, everything worked (no clock). Easy plugins next to bed. Only 1 hanger. Room refreshed with towels and bed change. Temperature controlled from ac heat along wall. There is highway sound and a train comes past a couple times at night. Once in awhile a slight tremor from the train. Conveniently located to lots of places and 15. Inures from beach. Felt very safe. Popeye’s next door. Yum. Good price on Truvago. Recommend. Bring a fan for white noise.

10

James

Aug 13, 2025

·

Stayed 2 nights

After a harrowing day of air travel, it was refreshing to be greeted by such a cheerful, helpful attendant who could not have been more gracious. My room had everything I needed except scissors and tape to wrap a wedding gift and he took care of that too! I would stay at the Laguna Inn again. Jim

4

Jerri

Aug 3, 2024

·

Stayed 1 night

Manager and clerk NOT helpful. Asked for 2nd night same or similar room, jacked the price up by $80. Cut off key card 1 full hour before checkout time. NOT COOL

10

Ashley

Oct 8, 2024

·

Stayed 2 nights

The staff were very friendly and went above and beyond for guests. We felt safe and cared for and would definitely come back again!

2

Juliana

Jan 30, 2025

·

Stayed 1 night

Front desk guy was rude.

10

ana

Dec 16, 2024

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Stayed 2 nights

The staff is the most humble people I know. They made me and my family feel so you're welcome. We've gone to five star hotels in the staff there are pricks and rude. But this place is more than 10 star to me. Not big it's very small the family who owns it . And I most humble people and they know how to treat people. Thank you so much can't wait to book again when I'm going back to that side of town. 7 minutes from the San Juan Capistrano the mission's and the old town. 👍👍👍👍👍

10

Fernando

Jun 11, 2023

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Stayed 1 night

Ted was very friendly and welcoming. When he noticed I was using crushers, he gave us a free upgrade so that we would be closer to the elevator! Thank You, Ted!

10

Marc

Jan 4, 2026

·

Stayed 1 night

Great staff, actually had a sense of humor! Room was perfect as it was just me, myself and I. Disappointed only by the fact Popeye’s next door was closed at 8:30 PM on a Friday night?! That aside, definitely staying here next time I’m in town.

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AI-generated summary based on recent guest reviews

Location

Convenient for access to I-5 and nearby dining like In-N-Out and Popeyes; close to San Juan Capistrano and area beaches. Some guests disliked the immediate area and the setting between the freeway and train tracks.

Related guest reviews

8

Daniel

Aug 26, 2025

·

Stayed 1 night

The bed was extremely comfortable. Great water pressure in the shower. In-N-Out right next to the property. The hotel is located between a freeway and the train tracks. Bring sleep meds or earplugs.

4

Karsten

Mar 21, 2024

·

Stayed 1 night

The property is located between two freeways, which naturally generates a lot of traffic noise. The room which was generally OK, was a bit tired and could use a refurbishment, and the windows were dirty. So I probably will not come back to this property. that said, the free parking under the property and the In-N-Out Burger literally next-door was a convenience that I enjoyed.

10

Lindsay

Mar 15, 2024

·

Stayed 1 night

We stayed one night for a volleyball tournament. The location was perfect. In and Out right next door was a plus! The hotel room was clean and very spacious with free parking. The gentlemen who checked us in and out were very nice. It isn’t fancy, but it is an excellent value for the price and we would definitely stay here again on a quick trip.

10

Kalen

Apr 5, 2025

·

Stayed 1 night

I liked the convenience of this property in regards to the location of the venue we were attending. It is also very close to the freeway and easy to access. Staff is very nice and helpful. Parking is limited on the property, but we managed to always get a spot. There is additional parking across the street for overflow. The hotel is a bit outdated and with all due respect is just a higher end motel. Especially for the area. Still, we had a nice stay and everything worked as intended.

10

philip

Apr 17, 2025

·

Stayed 2 nights

Great location and price, convenient food options within walking distance.

8

Heather

Jul 24, 2023

·

The property was perfect to stay at with my son I was nervous it would be loud because it is next to a freeway and the Amtrak train. However, once inside the room, you couldn’t hear either the freeway or the trains and the trains don’t run through the night so I was pleasantly surprised . The room was very nice inside and clean. The staff was very helpful and kind. we enjoyed our stay here. I would highly recommend it …. the only thing that I wish is I wish the room had a coffee maker, but otherwise it is a great place to stay especially if you’re just sleeping at the hotel and out and about during the day.

8

Vincent

Jan 2, 2025

·

Stayed 1 night

Easy drive to San Juan Capistrano downtown area.

10

Nisha

Dec 22, 2024

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Stayed 2 nights

Short distance to saddleback college. Easy access to the freeway. Several food choices in the area. Hotel manger was super friendly and had great customer service..

6

Cindy

Apr 26, 2024

·

Stayed 1 night

Nice location close to the beach. However noisy due to being right next to the freeway

4

Olivia

Oct 21, 2025

·

Stayed 2 nights

I stayed here for two nights, and overall, I wouldn’t stay again. Check-in was quick and easy, but the location wasn’t great — right by the freeway and not in the nicest area, with some homeless activity nearby. The biggest issue was cleanliness. We actually found a cockroach in our room, which was really disappointing, especially considering how expensive the stay was. On the positive side, there’s a great diner nearby that we really enjoyed. For the price, I expected a much better experience and a cleaner room. Unfortunately, I can’t recommend this hotel.

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AI-generated summary based on recent guest reviews

Dining

No on-site breakfast and many rooms lack coffee makers; occasional lobby coffee is mentioned. Fast-food and casual options next door make meals easy.

Related guest reviews

10

Phil

Dec 27, 2024

·

Stayed 1 night

Older motel well maintained. Freeway close but noise did not bother us. 👎No coffee pot in room!☹️

10

Diana

Oct 15, 2025

·

Stayed 11 nights

There is no breakfast or coffee at the property but a corner place has coffee and food.

8

Leslie J

Aug 9, 2025

·

Stayed 4 nights

Accommodations were fine. Beds were comfortable, no breakfast with our stay.

8

Tina

Dec 23, 2025

·

Stayed 1 night

It was a good place to stay for an overnight stay. It was clean , bed was good. Biggest downside was no coffee pot or coffee in the morning.

10

Sylvia

Nov 9, 2024

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Stayed 1 night

Nice room. Very good service and hospitality from the office manager. The beds are heaven! One thing of note was the chipping paint in the tub floor. I personally didn't mind it but other people might. Lastly, the biggest plus is the location! Inn N Out and Popeyes on either side.

6

William

Dec 27, 2024

·

Stayed 3 nights

Too close to freeway! No coffee in room! Generally clean overall!

10

philip

Apr 17, 2025

·

Stayed 2 nights

Great location and price, convenient food options within walking distance.

8

Heather

Jul 24, 2023

·

The property was perfect to stay at with my son I was nervous it would be loud because it is next to a freeway and the Amtrak train. However, once inside the room, you couldn’t hear either the freeway or the trains and the trains don’t run through the night so I was pleasantly surprised . The room was very nice inside and clean. The staff was very helpful and kind. we enjoyed our stay here. I would highly recommend it …. the only thing that I wish is I wish the room had a coffee maker, but otherwise it is a great place to stay especially if you’re just sleeping at the hotel and out and about during the day.

10

Dillon

Jul 21, 2024

·

Stayed 2 nights

Room was nice, coffee was available in the am overall a good experience!

4

Michael

Oct 19, 2025

·

Stayed 1 night

Tiny lobby with bulletproof glass. I expect more for that price. No glasses in room. NO GLASSES. No coffee maker in room! Huh?

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$105
March	$115
April	$114
May	$126
June	$135
July	$147
August	$136
September	$131
October	$113
November	$102
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $121	16 $103	17 $93	18 $182	19 $200
20 $73	21 $73	22 $74	23 $74	24 $95	25 $210	26 $353
27 $229	28 $95	29 $93	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $138	3 $146
4 $92	5 $92	6 $92	7 $92	8 $92	9 $120	10 $128
11 $91	12 $92	13 $92	14 $93	15 $92	16 $120	17 $120
18 $92	19 $92	20 $92	21 $92	22 $94	23 $120	24 $120
25 $93	26 $94	27 $94	28 $92	29 $93	30 $122	31 $122

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Monthly average prices

About this property

Location

Room options

Two Queen Beds

Economy Room, 1 King Bed

Economy Room, 1 King Bed, Jetted Tub

Accessible, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Laguna Inn and Suites

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Considering this hotel for your San Juan Capistrano trip?

Prices for upcoming dates