Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately IDR 178,000 for adults and children.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a fee of IDR 1,000,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in the business district of Medan, within a 5-minute drive of Vihara Borobudur and Sun Plaza. It is approximately 2.7 miles from Maimun Palace and the Great Mosque of Medan.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available seasonally.

What are the policies regarding children staying at the hotel?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of IDR 400,000 per night, and advance request or confirmation is required.

Grand Mercure Medan Angkasa Hotel in Medan

Average nightly price at Grand Mercure Medan Angkasa by month, last 12 months (USD)
Month	Average price
January	US$46
February	US$46
March	US$47
April	US$51
May	US$50
June	US$51
July	US$51
August	US$44
September	US$42
October	US$45
November	US$47
December	US$47

What guests think

At Grand Mercure Medan Angkasa, guests often praise friendly service, spacious comfortable rooms (some newly updated), and a varied, tasty breakfast, while recurring negatives include aging bathrooms and fixtures, inconsistent cleanliness, noise, and an early pool closing time.

Room quality varies, with some guests citing dated fittings, weak water pressure or noisy plumbing, and light or road noise affecting sleep. Several reviews note a central location, but a couple mention limited nearby restaurants and early-morning mosque calls. Breakfast seating can feel crowded at peak times, and a few items may not stay hot. Overall, expect friendly, good-value stays with occasional maintenance and noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is available but closes early around 19:00. Mentions of other facilities are limited, with mixed feedback on the gym.

Related guest reviews

8

hakhee

17 Jan 2022

·

Stayed 3 nights

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

10

Michael

28 Oct 2023

·

Stayed 2 nights

No convenience shop

10

johanna

27 Sept 2023

·

Stayed 1 night

I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.

10

Jari-Pekka

11 Feb 2026

·

Stayed 1 night

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 Dec 2024

·

Stayed 1 night

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Erika

25 Sept 2025

·

Stayed 1 night

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Piero

30 Jan 2024

·

Stayed 7 nights

Hotel avec piscine agréable. (À savoir toutefois : cette dernière n'est ouverte que jusqu'à 19:00.)

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Cleanliness

Cleanliness feedback is mixed: several reports of dirty or moldy bathroom grout, rust, or missed spots contrast with comments about clean rooms.

Related guest reviews

8

IRENE

6 Oct 2024

·

Stayed 3 nights

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 Jan 2022

·

Stayed 3 nights

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

3 Jan 2022

·

Stayed 3 nights

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Tom

4 Mar 2025

·

Stayed 3 nights

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.

8

Mariam

3 Dec 2024

·

Stayed 3 nights

The bed sheet is not clean n toilet not clean up properly

6

Kathrin

20 Sept 2023

·

Stayed 1 night

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

6

Bindu

30 Dec 2024

·

Stayed 1 night

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Fiona

21 Jul 2023

·

Stayed 2 nights

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

8

Peter

5 Jul 2025

·

Stayed 4 nights

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

6

Erika

25 Sept 2025

·

Stayed 1 night

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

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AI-generated summary based on recent guest reviews

Rooms

Many guests describe rooms as spacious and comfortable, with some newly renovated. Others report dated furnishings, weak water pressure or noisy plumbing, light or road noise, and occasional practical issues like limited hangers or overly cold AC.

Related guest reviews

8

IRENE

6 Oct 2024

·

Stayed 3 nights

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

10

Jari-Pekka

11 Feb 2026

·

Stayed 1 night

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

8

nancy

4 Feb 2023

·

Stayed 1 night

Déçu, la première fois la chambre était correcte cette fois ci l'ensemble était trés vétuste le robinet d'eau chaude de la salle de bain ne fonctionnait pas

10

Kadjairi Rudy

15 Oct 2025

·

Stayed 2 nights

The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.

10

Yuen Teh

21 May 2025

·

Stayed 2 nights

Very comfortable, room is renewed, and I really enjoyed staying there

8

Peter

5 Jul 2025

·

Stayed 4 nights

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

10

johanna

17 Sept 2023

·

Stayed 1 night

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Purnama

27 May 2025

·

Stayed 1 night

Air minum sedikit. Ac terlalu dingin

6

Erika

25 Sept 2025

·

Stayed 1 night

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Daniel yuen

14 Aug 2024

·

Stayed 5 nights

The hotel room is old and need to renew.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and efficient, with smooth check-in/out and thoughtful touches like birthday decorations. A few guests noted limited English proficiency or process issues at check-in and billing.

Related guest reviews

8

william

30 Dec 2024

·

Stayed 7 nights

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

10

Setiawan

1 Jan 2026

·

Stayed 1 night

Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.

10

Aqiludeen Nurul Aqilah

20 Oct 2025

·

Stayed 2 nights

Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!

10

Jari-Pekka

11 Feb 2026

·

Stayed 1 night

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

10

John

21 Mar 2025

·

Stayed 3 nights

Efficient and friendly service. Great value for the price, and good central location.

6

Christine

5 Jan 2025

·

Stayed 3 nights

None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.

10

John

28 Jun 2025

·

Stayed 1 night

My second time staying here. Good value, wonderful service.

6

Bindu

30 Dec 2024

·

Stayed 1 night

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Setiawan

1 Jan 2026

·

Stayed 1 night

Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.

10

johanna

17 Sept 2023

·

Stayed 1 night

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

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AI-generated summary based on recent guest reviews

Location

Several reviews cite a central location with easy transport access. Some mention limited nearby dining options and early-morning mosque calls.

Related guest reviews

8

william

30 Dec 2024

·

Stayed 7 nights

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

IRENE

6 Oct 2024

·

Stayed 3 nights

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 Jan 2022

·

Stayed 3 nights

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

15 Mar 2022

·

Stayed 5 nights

숙박비에 비해 시설이 양호하고 특히 아침 뷔폐식이 매우 좋은 편임. 단지 주변에 외식할 만한 식당이 없어 아쉬움

10

John

21 Mar 2025

·

Stayed 3 nights

Efficient and friendly service. Great value for the price, and good central location.

10

Fiona

21 Jul 2023

·

Stayed 2 nights

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, including vegetarian options and good coffee. Some guests found peak times crowded with occasional lukewarm items or wished for more day-to-day variation.

Related guest reviews

8

william

30 Dec 2024

·

Stayed 7 nights

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

Leonard

25 Feb 2024

·

Stayed 8 nights

Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.

8

hakhee

3 Jan 2022

·

Stayed 3 nights

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Santo

28 Jul 2023

·

Stayed 2 nights

Everything went smooth hotel is great breakfast awesome

10

Jari-Pekka

11 Feb 2026

·

Stayed 1 night

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 Dec 2024

·

Stayed 1 night

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Kathrin

20 Sept 2023

·

Stayed 1 night

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

10

Fiona

21 Jul 2023

·

Stayed 2 nights

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

10

johanna

17 Sept 2023

·

Stayed 1 night

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Erika

25 Sept 2025

·

Stayed 1 night

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $51
18 $45	19 $45	20 $35	21 $38	22 $38	23 $31	24 $38
25 $38	26 $38	27 $38	28 $38	29 $38	30 $38	31 $38

Su	Mo	Tu	We	Th	Fr	Sa
1 $38	2 $87	3 $76	4 $38	5 $38	6 $38	7 $38
8 $38	9 $38	10 $38	11 $38	12 $38	13 $38	14 $38
15 $38	16 $38	17 $42	18 $42	19 $42	20 $42	21 $42
22 $42	23 $42	24 $43	25 $42	26 $42	27 $42	28 $42
29 $42	30 $42

Grand Mercure Medan Angkasa

Prices for Grand Mercure Medan Angkasa

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Junior Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Executive Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Premier Room, 1 King Bed

Premier Room, 2 Twin Beds

Guest reviews of Grand Mercure Medan Angkasa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Mercure Medan Angkasa

Prices for upcoming dates