Name: Arlo Washington DC
Address: 333 G Street Northwest, Northwest, Washington D.C., District of Columbia, USA, Washington D.C., District of Columbia, US
Price range: 192 $–1.262 $ per night
Rating: 9.2

Was Gäste sagen

Das Arlo Washington DC wird für seine sauberen, modernen Zimmer, das freundliche Personal und die gute Lage in der Nähe der Metro und der Capital One Arena gelobt, obwohl einige Gäste von kleineren Zimmern, Partylärm von der Dachterrasse und zusätzlichen städtischen Gebühren berichten.

Viele schätzen das gut ausgestattete Fitnesscenter und die lebhaften Dachterrassen, erwähnen aber einen kleinen oder überfüllten Pool, gelegentliche Schließungen, langsame oder überlastete Aufzüge und Parkbeschränkungen nach Mitternacht. Der Service ist oft herzlich und aufmerksam, jedoch kann die Kommunikation hinsichtlich Gutscheinen, Abrechnungen, Reinigungsservice sowie Check-in- oder Check-out-Zeiten inkonsistent sein. Die Zimmer sind modern und komfortabel, einige mit Terrassen oder Aussicht, obwohl einige Gäste Wi-Fi-Ausfälle oder Probleme mit der Klimaanlage bemängelten. Erwarten Sie einen stilvollen Aufenthalt in der Stadt mit gelegentlichem Trubel von der Dachterrassen-Szene.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind modern und umfangreich, mit einem herausragenden Fitnesscenter und lebhaften Dachterrassen; der Pool auf dem Dach ist jedoch klein und manchmal geschlossen, die Aufzüge können langsam oder überfüllt sein und die externe Tiefgarage ist von Mitternacht bis 6 Uhr morgens geschlossen.

Reinigung

Bewertungen loben häufig die sehr sauberen Zimmer und öffentlichen Bereiche; eine geringere Anzahl wies auf Versäumnisse des Reinigungspersonals oder isolierte Probleme wie schmutzige Bettwäsche, anhaltende Gerüche oder Schädlingsbefall hin.

Zimmer

Die Zimmer sind modern und komfortabel mit Optionen wie Terrassen oder Suiten; einige empfinden sie als klein mit begrenztem Stauraum oder Arbeitsplatz, und es gibt einige Berichte über Wi-Fi-Ausfälle oder Probleme mit der Klimaanlage.

Dienstleistung

Das Personal wird oft als freundlich und hilfsbereit mit schnellen Antworten auf Textnachrichten beschrieben, aber der Service kann inkonsistent sein, mit Berichten über langsamen oder verwirrten Check-in, Streitigkeiten über Gutscheine oder Rechnungen, Verzögerungen beim Reinigungsservice und Schwierigkeiten, telefonisch jemanden zu erreichen.

Ähnliche Gästebewertungen

4

Mikhail

30. März 2025

·

Aufenthalt am 1 Nacht

It's a nice hotel with a lack of management. Many people don't understand their responsibilities. Technology that doesn’t work in hospitality. You can not speak to the front desk from the room phone; you talk with an automated machine with no result.

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10

Jennifer

30. Nov. 2025

·

Aufenthalt am 3 Nächte

The staff was amazing and were so helpful. Great hotel and location!

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6

Holly

11. Aug. 2025

·

Aufenthalt am 2 Nächte

The front desk staff were always so super nice. The rooms were nice and so was the bathroom. Everything was in very nice condition and clean. I hate how much resort fees can be and urban fees on top of that too lol. The only thing we didn’t like is that front desk and email confirmation said that checkout was 12pm but cleaning staff said it was 11am and we had to check out immediately because it was a bit past 11am. So I don’t know what is right. But I’m going off of the confirmation messages/emails and front desk. Something is out of sync there

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4

julie

28. Okt. 2025

·

Aufenthalt am 2 Nächte

I was put on 2nd floor, directly above entrance door. This hotel has night club. 11:15 pm it was so loud outside it sounded like people were in my room. Called front desk and told they weren’t responsible for outside people. No but they were responsible for comfort of guests. In morning aske to switch. I was told I would have to wait until 4pm for decision. At 4 was told to go my room and they would come up with a new room key and a dolly to move luggage.I waited 1 hour and called twice. Finally a guy came up with a key and no dolly. I had to lug 3 suitcase up 3 floors. I was in tears. Next room was smaller but not over entrance. Horrible service

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10

Chris

25. Sept. 2025

·

Aufenthalt am 2 Nächte

This hotel is a winner--customer service at the front desk was outstanding, rooms were neat as a pin and nicely designed. It wasn't in a super exciting part of town--mostly big office buildings, but easy access to parking garage, a Tatte around the corner for breakfast, and close to the Judiciary Square Metro stop that made it easy to get around. Highly recommend!

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10

Mariela

27. Aug. 2025

·

Aufenthalt am 2 Nächte

My stay at the Arlo Washington DC was absolutely wonderful, far exceeding my expectation. The hotel’s location was within walking distance of popular landmarks. The room was spacious, very comfortable, and impeccably clean aside from the modern features. What stood out the most to me was the friendliest welcome I received from Troy at the front, which was something needed after a long day and drive before arriving there late at night. Troy was very helpful and that hospitality was very much appreciated. Thank you so much and I will definitely be staying here again next time in DC!

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6

Tanja

9. Mai 2025

·

Aufenthalt am 3 Nächte

We couldn't check into our room until after 9pm even though we dropped off our bags earlier in the day and were told that our room would be ready by 3pm. Staff were not compassionate and only offered free drinks/breakfast vouchers after I complained. Shame as the hotel itself is very nice but the service seriously lacking.

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8

Shikha

19. Juli 2025

·

Aufenthalt am 1 Nacht

Comfortable Stay with Seniors, but Disrespectful Service Moments I stayed one night at Arlo Washington DC with my senior citizen parents. As an Expedia Blue Premium member, I expected a smoother and more respectful experience. While there were some positives, multiple service gaps left us disappointed. Positives: • Smooth check-in • Room and washroom were clean • Housekeeping was helpful, despite a language barrier (staff spoke Spanish; I speak English) • Restaurant staff was polite and professional • A 30-minute late checkout was granted, and a short grace period was appreciated Issues That Shouldn’t Be Overlooked: • The room had very limited walking space and did not meet expectations • AC wasn’t working at check-in; after it was fixed, a technician oddly returned again • The hotel’s AI phone system made real communication difficult • A $15 restaurant discount was honored at the restaurant but rejected at checkout, which felt disrespectful and dismissive — it was only honored after cross-verification • I’m still disputing a 20% tax charged on restaurant food, which feels excessive • Luggage assistance took 25 minutes after checkout, during which time the room’s AC had been shut off, making the wait extremely uncomfortable for me and my elderly parents Inconsistent communication at the front desk — I received an email confirming a 12 PM checkout, but was told at check-in that it was a mistake. Although it was eventually honored, the situation was poorly hand

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6

Carla D

3. Okt. 2025

·

Aufenthalt am 3 Nächte

Had issues trying to get a cab to pick me up. Two separate young women who were supposed to provide service fell extremely short. The manager took my concerns after the first issue and offered me a free drink. I didn’t bother to report the second one but I will say this. Customer service means to engage in a meaningful and positive manner with the guest from the start of the transaction until the request is met. I doubt if I will stay there again.

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4

Seyedehsan

25. Jan. 2025

·

Aufenthalt am 3 Nächte

I booked a stay at Arlo Hotel in DC through Expedia, and while the hotel has potential, my experience left much to be desired. The positives: The hotel is new, the rooms are very clean, and the design is modern and appealing. The negatives: The billing process was chaotic. I noticed several incorrect and unexplained charges. The back-and-forth communication to resolve these issues was exhausting, and while the hotel admitted errors, it shouldn’t take this much effort to get clarity. While Expedia might have contributed to some of the miscommunication, the primary issue lies with the hotel’s billing and customer service processes. The hotel might improve with time, but I can’t recommend staying here in the near future. I won’t be returning for my next trip.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Fußläufig zur Metro, der Capital One Arena und den wichtigsten Sehenswürdigkeiten, wobei viele Gäste die Gegend ruhig finden; einige stellten fest, dass das Viertel geschäftsorientiert oder außerhalb der Stoßzeiten weniger lebhaft ist.

Gastronomie

Das Feedback zum Essen ist gemischt: mehrere Gäste genossen das Restaurant, das Café und die Dachterrasse vor Ort, während andere die Auswahl als begrenzt, teuer oder vorübergehend geschlossen empfanden und Gutschriften/Gutscheine nicht immer für das Frühstück verwendet werden konnten.

Monat	Durchschnittspreis
Januar	145 $
Februar	177 $
März	265 $
April	277 $
Mai	274 $
Juni	300 $
Juli	181 $
August	148 $
September	223 $
Oktober	239 $
November	189 $
Dezember	146 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $394	18 $384	19 $322
20 $192	21 $254	22 $1.262	23 $510	24 $305	25 $255	26 $370
27 $255	28 $444	29 $460	30 $343

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $300	2 $267	3 $261
4 $229	5 $283	6 $361	7 $362	8 $334	9 $309	10 $309
11 $570	12 $915	13	14 $490	15 $311	16 $328	17 $335
18 $267	19 $285	20	21 $479	22 $425	23 $285	24 $283
25 $277	26 $283	27 $358	28 $361	29 $282	30 $216	31 $243

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett, barrierefrei

Zimmer, 1 Schlafzimmer, barrierefrei, Terrasse (ADA Terrace 1-Bedroom)

Zimmer, 1 King-Bett, Balkon

Studio, 1 King-Bett, barrierefrei

Premier-Zimmer, 1 King-Bett

Suite, 1 Schlafzimmer, Terrasse

Studio, 1 King-Bett

Zimmer, 1 King-Bett, Stadtblick

Junior-Suite

Deluxe-Zimmer, 1 King-Bett, Stadtblick

Zimmer, 2 Queen-Betten

Zimmer, 2 Queen-Betten, Terrasse

Zimmer, 2 Queen-Betten, barrierefrei

Suite (Arlo)

Zimmer, 2 Queen-Betten, Stadtblick

Zimmer, 1 King-Bett

Zimmer, 2 Queen-Betten, barrierefrei, Stadtblick

Gästebewertungen

Super

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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