Name: BEST WESTERN Santakos Hotel
Address: J. Gruodzio g. 21, Old Town Kaunas, Kaunas, Lithuania, Kaunas, Kaunas County, LT
Price range: US$84–US$143 per night
Rating: 8.43

What guests think

Reviews of BEST WESTERN Santakos Hotel highlight a central, walkable location and very friendly staff, with many praising spacious rooms, while recurring drawbacks include dated decor and mixed breakfast quality.

Room quality varies: some are comfortable and quiet, but others suffer from small or separate toilets, top-floor machinery noise, patchy Wi-Fi, and temperature control issues. Parking is free but tight, and parts of the building involve stairs or limited lift access that can challenge guests with mobility needs. If you value location and solid basics over modern finishes, this hotel can suit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is appreciated, though spaces are tight and limited. Some guests mention many stairs and limited lift access that can be challenging for those with mobility needs.

Related guest reviews

8

Fabio

15 Jul 2025

·

Stayed 1 night

Ho avuto molta difficoltà a raggiungere l'hotel, anche con il navigatore, perché mi indicava di transitare in una strada con divieto d'accesso. Sarebbe comodo che, dopo la prenotazione, venisse inviata una cartina con indicato il percorso da seguire per raggiungere il parcheggio. Per il resto, tutto OK.

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10

Jaroslaw

1 Dec 2025

·

Stayed 1 night

Dobry hotel, z bezpłatnym parkingiem. Czajnik i lodówka w pokoju. Śniadania niestety słabe - mały wybór dań i produkty spożywcze niskiej jakości.

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8

Luis Eduardo

22 Nov 2023

·

Stayed 1 night

La habitación muy bien con una vista padrísima, el desayuno bueno, lo malo es que si te toca en el piso 5 el elevador ya no llega asi que tienes que subir cargando con todas las maletas, el estacionamiento es gratis y seguro

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8

Sven

17 Dec 2023

·

Stayed 1 night

Schön Zentral von Kaunas gelegenes Hotel. Recht große Zimmer, welche allerdings ein wenig in die Jahre gekommen sind. Frühstück war in Ordnung aber nichts besonderes. Recht verbautes Gebäude und beengte Parkmöglichkeiten, allerdings Parken kostenfrei im Hof. Alles in allem ein normales Hotel welches ich wieder buchen würde.

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8

Jaroslaw

11 Nov 2025

·

Stayed 1 night

Dobry hotel, wyposażenie pokoi trochę przestarzałe, pora na remont. Śniadania dość słabe. Czajnik w pokoju. Bezpłatny parking.

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4

andrea

21 Apr 2025

·

Stayed 1 night

The rooms furniture, bathroom are dated '80s or even older. The shower was almost broken. The position of the hotel is perfect, car parking Is for free

8

Martin L

1 Sept 2023

·

Stayed 1 night

Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows "hard", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not "facilities". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.

8

Martin

1 Aug 2025

·

Stayed 1 night

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.

4

John

5 Oct 2025

·

Stayed 1 night

The hotel does not have good access for disabled people. There are steps into the reception area. And there is a further set of stairs to the elevator. Going into the building there are 2/3 steps. But no handrail. I also had to miss breakfast as the dinning room is also down a flight of stairs. For this reason, i would not recommend it to people with difficulties walking. Also the room was very dated and definitely needs a re-fit.

10

Martin L

28 Oct 2023

·

Stayed 1 night

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.

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Cleanliness

Generally clean rooms and public areas, but maintenance issues appear in some rooms, including worn fixtures, a broken shower, musty odours, and dirty skylight windows.

Related guest reviews

10

Norma

5 Feb 2024

·

Stayed 3 nights

Clean and very good value. Just a quick walk to the restaurants and bars.

6

Thomas

1 Oct 2025

·

Stayed 2 nights

Mein Eindruck ist, dass bei einer Buchung mit Expedia zuzüglich erhaltener Rabatte ein Zimmer mit mindestens einer Kategorie schlechter geboten wird, als bei einer direkten Buchung zu den selben Konditionen. Das Hotelzimmer war Ok, es hätte aber schon vor Jahren eine grundlegende Renovierung erhalten müssen. Auch waren die Dachfenster mit reichlich Vogelkot ausgestattet

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8

Adam

3 Oct 2023

·

Stayed 1 night

Dated but ok. Good breakfast.

6

Weihua

9 Oct 2022

·

Stayed 1 night

The standard room is big, but it was so old and had smell (mode probably) filling the room.

8

Annika

11 May 2025

·

Stayed 1 night

Hotellet var helt ok, lite äldre men rent och trevligt. Separat toa och badrum. Vi hade ett extra rum som vi aldrig använde. Skön säng och bra frukost i den pittoreska källarvalven. Bra läge

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4

andrea

21 Apr 2025

·

Stayed 1 night

The rooms furniture, bathroom are dated '80s or even older. The shower was almost broken. The position of the hotel is perfect, car parking Is for free

6

JOSE ANGEL

20 Oct 2023

·

Stayed 1 night

El hotel necesita renovar las habitaciones y sobre todo los baños. Buena ubicación y es acogedor pero necesita un buen cambio en las habitaciones y baños

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6

Thomas

15 Nov 2025

·

Stayed 1 night

The quality of rooms is varied to say the least. On some occassions, excellent, but this time, whilst the room had character, it was in quite a sad (and potentially dangerous) state. I think the hotel was overbooked, as breakfast was very chaotic too.

10

Carlos

1 Aug 2023

·

Stayed 1 night

Todo fue magnífico, mucho mejor de lo que esperábamos. La habitación muy amplia y limpia. Desayuno muy completo. Personal amable. Y nos permitieron dejar las maletas desde el check-out hasta que nos fuimos de la ciudad por la tarde.

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8

Britta

23 Feb 2025

·

Stayed 4 nights

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.

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Rooms

Rooms are often spacious and comfortable, but decor is dated and quality varies between stays. Recurring issues include very small or separate toilets, top-floor machinery noise, patchy Wi-Fi, and hard-to-adjust heating or cooling.

Related guest reviews

10

Ian

28 Nov 2025

·

Stayed 3 nights

Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.

6

Hans

8 Oct 2023

·

Stayed 4 nights

Rummet bra stort och rent, men dålig värme. Kallt som faan

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10

Eva

30 May 2025

·

Stayed 5 nights

Her şey çok güzeldi fakat kabul etmemelerine rağmen internet aşırı derecede yavaştı ve zor durumlar yaşattı bana bir görüntülü görüşme bile yapamadım.

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6

Roberto

28 Nov 2025

·

Stayed 1 night

Struttura che avrebbe bisogno di ristrutturazione. Mi hanno cmq assegnato una camera confortevole

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8

Jaroslaw

11 Nov 2025

·

Stayed 1 night

Dobry hotel, wyposażenie pokoi trochę przestarzałe, pora na remont. Śniadania dość słabe. Czajnik w pokoju. Bezpłatny parking.

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8

Laure

27 Oct 2025

·

Stayed 1 night

The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.

8

Martin L

1 Sept 2023

·

Stayed 1 night

Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows "hard", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not "facilities". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.

8

Martin

1 Aug 2025

·

Stayed 1 night

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.

8

Jaakko

18 Nov 2025

·

Stayed 2 nights

Top floor room was really noisy, because of the air conditioning or some machine that was giving up..

4

Peter

27 Jul 2023

·

Stayed 1 night

Dejligt hotel, har været her flere gange tidligere. Men fik værelse 502 oppe under loftet - ekstremt støjende hele natten på grund af aircon på taget.

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Service

Staff are frequently described as friendly, helpful, and efficient. A few guests reported poor responses to problems or an unfriendly bar staff member.

Related guest reviews

2

Cem

11 Mar 2023

·

Stayed 1 night

Unnecessarily expensive and you don't get what you pay for. It's a very old hotel, the beds are not comfortable at all, there is no water in the rooms, there is no room service, everything in the hotel is very old. The only positive side is the smiling lady at the reception. The breakfast is very poor

10

Ian

28 Nov 2025

·

Stayed 3 nights

Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.

6

Karen Nagstrup

15 May 2023

·

Stayed 4 nights

Meget slidte værelser. Trænger til renovering men alt fungerede. Søde receptionister men sur aftentjener. Rigtig god beliggenhed.

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8

Olof

10 Jan 2023

·

Stayed 2 nights

Hotellet är lite gammalt men allt fungerar. Nära den stora gågatan. Frukost över förväntan. Trevlig personal.

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8

Martin

20 Apr 2025

·

Stayed 1 night

Yes, it was Easter weekend, but what 4 star (fully booked) hotel closes the bar at 2200hrs on a Saturday evening. Also our room lost electricity in the (enclosed no windows) toilet and the bathroom at 0600hrs and no one working over the weekend to fix it. Thus we had to use the communal toilets near reception, whilst other toilets had no locks on the doors. All we got was a shrug and a sorry for the inconvenience. And.. for the past 8 years still the swimming pool is being "renovated".

10

Martin

18 Oct 2025

·

Stayed 2 nights

Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.

8

Laure

27 Oct 2025

·

Stayed 1 night

The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.

8

Jason

13 Sept 2025

·

Stayed 1 night

Very efficient staff

10

Carlos

1 Aug 2023

·

Stayed 1 night

Todo fue magnífico, mucho mejor de lo que esperábamos. La habitación muy amplia y limpia. Desayuno muy completo. Personal amable. Y nos permitieron dejar las maletas desde el check-out hasta que nos fuimos de la ciudad por la tarde.

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10

Martin L

28 Oct 2023

·

Stayed 1 night

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.

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Location

Central, walkable base near the pedestrian area, restaurants, and both old and new town sights. Several guests found it tricky to reach by car due to one-way systems and road restrictions.

Related guest reviews

8

Fabio

15 Jul 2025

·

Stayed 1 night

Ho avuto molta difficoltà a raggiungere l'hotel, anche con il navigatore, perché mi indicava di transitare in una strada con divieto d'accesso. Sarebbe comodo che, dopo la prenotazione, venisse inviata una cartina con indicato il percorso da seguire per raggiungere il parcheggio. Per il resto, tutto OK.

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10

Teddy

15 Jul 2025

·

Stayed 2 nights

Great location for major tourist attractions

8

Sven

17 Dec 2023

·

Stayed 1 night

Schön Zentral von Kaunas gelegenes Hotel. Recht große Zimmer, welche allerdings ein wenig in die Jahre gekommen sind. Frühstück war in Ordnung aber nichts besonderes. Recht verbautes Gebäude und beengte Parkmöglichkeiten, allerdings Parken kostenfrei im Hof. Alles in allem ein normales Hotel welches ich wieder buchen würde.

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8

Annika

11 May 2025

·

Stayed 1 night

Hotellet var helt ok, lite äldre men rent och trevligt. Separat toa och badrum. Vi hade ett extra rum som vi aldrig använde. Skön säng och bra frukost i den pittoreska källarvalven. Bra läge

Translate

10

Martin

18 Oct 2025

·

Stayed 2 nights

Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.

10

Martin L

13 Dec 2024

·

Stayed 1 night

A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.

10

John

15 Oct 2023

·

Stayed 1 night

Excellent hotel, well located!

10

SPYRIDON

4 Feb 2024

·

Stayed 3 nights

Πολυ μεγαλο δωματιο με ανετο κρεβατι, ζεστο ολη την ημερα,μπανιερα στο μπανιο και αφθονο ζεστο νερο. Πολυ καλο πρωινο. Τοποθεσια κεντρικη μεν,αλλα στο κατω μερος του μεγαλο κεντρικου πεζοδρομου της πολης. Ευκολη προσβαση με τα ποδιαστο εμπορικο κεντρο Ακροπολις και την Ζαλγκιριο Αρενα ακριβως απεναντι στο νησακι...

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10

Martin L

28 Oct 2023

·

Stayed 1 night

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.

8

Britta

23 Feb 2025

·

Stayed 4 nights

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.

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Dining

Breakfast feedback is mixed: many praise it as good or varied, while others find the selection limited or quality lacking.

Related guest reviews

2

Cem

11 Mar 2023

·

Stayed 1 night

Unnecessarily expensive and you don't get what you pay for. It's a very old hotel, the beds are not comfortable at all, there is no water in the rooms, there is no room service, everything in the hotel is very old. The only positive side is the smiling lady at the reception. The breakfast is very poor

10

Ian

28 Nov 2025

·

Stayed 3 nights

Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.

10

Jaroslaw

1 Dec 2025

·

Stayed 1 night

Dobry hotel, z bezpłatnym parkingiem. Czajnik i lodówka w pokoju. Śniadania niestety słabe - mały wybór dań i produkty spożywcze niskiej jakości.

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10

VICTOR E

8 Jul 2025

·

Stayed 1 night

Amplios espacios, muy cómoda habitación Excelente el estacionamiento y el desayuno.

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6

Guido

17 Jul 2025

·

Stayed 1 night

Das Hotel liegt sehr zentral, wir hatten ein Junior Suite, die im Vergleich mit anderen Hotels in Litauen und Lettland etwas teuer war. Downside hat das Frühstück, alle Früchte sind aus Dosen, das Brot aus Tüten, im Vergleich mit anderen Hotels war dieses Frühstück etwas armselig, auch wir es in einem dunklen und etwas engen Untergeschoss serviert.

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8

Jaroslaw

11 Nov 2025

·

Stayed 1 night

Dobry hotel, wyposażenie pokoi trochę przestarzałe, pora na remont. Śniadania dość słabe. Czajnik w pokoju. Bezpłatny parking.

Translate

8

Laure

27 Oct 2025

·

Stayed 1 night

The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.

8

Martin

1 Aug 2025

·

Stayed 1 night

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.

10

Carlos

1 Aug 2023

·

Stayed 1 night

Todo fue magnífico, mucho mejor de lo que esperábamos. La habitación muy amplia y limpia. Desayuno muy completo. Personal amable. Y nos permitieron dejar las maletas desde el check-out hasta que nos fuimos de la ciudad por la tarde.

Translate

10

Martin L

28 Oct 2023

·

Stayed 1 night

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.

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Month	Average price
January	US$83
February	US$81
March	US$92
April	US$92
May	US$98
June	US$95
July	US$96
August	US$89
September	US$100
October	US$98
November	US$86
December	US$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $143	21 $120	22 $120	23 $140	24 $122	25 $131	26
27 $91	28 $91	29 $105	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $84	3 $84
4 $84	5 $84	6 $84	7 $84	8 $88	9 $84	10 $84
11 $84	12 $86	13 $86	14 $86	15 $86	16 $86	17 $85
18 $86	19 $85	20 $86	21 $85	22 $87	23 $86	24 $89
25 $87	26 $88	27 $85	28 $86	29 $85	30 $88	31 $89

BEST WESTERN Santakos Hotel

Prices for BEST WESTERN Santakos Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 Twin Bed

Standard Room, 2 Twin Beds

Suite, Multiple Beds, Smoking (Living Room)

Suite, 1 King Bed

Guest reviews of BEST WESTERN Santakos Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about BEST WESTERN Santakos Hotel

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