Name: Quality Hotel & Suites
Address: 100 Trans Canada Highway, Gander, Canada, Gander, Newfoundland and Labrador, CA
Price range: US$121–US$191 per night
Rating: 8.18

What guests think

At Quality Hotel & Suites, travellers most often highlight friendly, accommodating staff, generally clean rooms, and a handy location off the Trans-Canada near the airport and amenities, delivering a straightforward, comfortable stopover for road trips and early flights.

Breakfast is included and praised by many, though others report limited variety and crowding at peak times. Facilities draw mixed feedback: the on-site restaurant and bar are popular, while the pool is sometimes closed or needs cleaning, and elevators can be slow or out of service. Rooms are older with variable bed comfort, occasional HVAC noise, and periods of hallway noise from youth teams. It suits travellers seeking a straightforward, no-frills base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar earn frequent praise, and parking with some drive-up room access is convenient. The pool's availability and cleanliness are inconsistent, and several guests noted elevator issues.

Related guest reviews

6

Kim

24 Sept 2025

·

Stayed 2 nights

Room was a bit dated…. Beds were definitely worn down… no microwave in room… we were thrilled to see a coffee maker, but it turned out not to work. I requested another one… it too, was broken! Staff didn’t ask us whether we got the coffee pot or anything about it. Didn’t even ask how our stay was. We went to go use the pool and it too was closed… maintenance… this was not mentioned on the website, nor at check in… the only saving grace was Wanda in the Alcock and Brown restaurant!! She was amazing and very kind! She made us feel like family and not hotel patrons! This hotel needs some updating… we left disillusioned…

10

Christine

8 Sept 2025

·

Stayed 1 night

The room was very clean. The bed and pillows were comfortable. We enjoyed sitting out in the courtyard and relaxing in the evening. The onsite restaurant was good for dinner and breakfast. The location is excellent for airport access. This hotel was perfect for us for one night before our flight out in the morning. The staff is friendly and helpful. We were very happy with our stay.

8

Mona Maureen

9 Jun 2025

·

Stayed 7 nights

The location was excellent for having it as a "home-base" for the week A few disappointments with the pool being closed for maintenance during our stay. That was one of the reasons we chose Quality! And the other small issues were resolved immediately with the attentive and very friendly staff! They are there for you!!!

6

Wayne

11 Jun 2025

·

Stayed 1 night

Hotel is full pool under maintenance in the summer. 14 Day trip only night with a pool could nt use

6

Neil

14 Aug 2025

·

Stayed 1 night

Staff were friendly and efficient and accommodating. Items needed repair: elevator buttons repaired with tape, bathroom bulb burned out, one elevator out of service.

8

Lou

13 Aug 2024

·

Stayed 1 night

We were very happy with the room. It has a microwave and large fridge. The 2 beds were fine. The breakfast and pool were very good. We just had a small problem with adding a day (my fault ?)

10

Lindsay

29 Jul 2023

·

Stayed 1 night

Excellent customer service. Pool was perfect for my boys 10 and 5.

8

Regina

15 Jul 2023

·

Stayed 2 nights

We enjoyed the location and the staff were very helpful and accomodating. We were disappointed that the pool was not accessible, access to the pool deck was but to the pool itself was only a ladder and not very sturdy either.

4

Fabian

14 Aug 2025

·

Stayed 1 night

Room was ok. Towels are from 1980. Pool was extremely dirty. From cloudy water, hair floating and to a film of grim along the whole wall of the water line. Breakfast “buffet” was a joke. Not even edible.

8

Suzie

12 Aug 2025

·

Stayed 2 nights

The onsite restaurant was not only convenient very good!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms as clean, but reviews also cite recurring odors, stained carpets, and occasional missed housekeeping or maintenance details. A few mention stronger issues like mold or traces of previous guests.

Related guest reviews

2

Carrie

5 May 2023

·

Stayed 1 night

There was black mould in the bath tub and mould spores in the exhaust vent. If I had anywhere else to stay I would've left, but all the other hotels in town were already booked up. Can't believe this place can justify charging almost $200/night. Towels and toilet paper are like sandpaper. The bed was fine.

10

Christine

8 Sept 2025

·

Stayed 1 night

The room was very clean. The bed and pillows were comfortable. We enjoyed sitting out in the courtyard and relaxing in the evening. The onsite restaurant was good for dinner and breakfast. The location is excellent for airport access. This hotel was perfect for us for one night before our flight out in the morning. The staff is friendly and helpful. We were very happy with our stay.

10

Ashley

23 Nov 2025

·

Stayed 2 nights

Clean room

8

Nancy

25 Aug 2025

·

Stayed 1 night

The bathroom had a horrible urine smell. It was musky. The outside appearance was very nice.

10

Delaney

27 May 2025

·

Stayed 1 night

Gander was just an overnight stop on our way from Rocky Harbour to Bonavista, but the Quality Inn was just what we needed. Clean and comfy bed, nice bathroom. Our room did smell pretty strongly of body odour...so we left the window open while we went to the museum and for dinner and it helped a little. We also got a pack n play for our toddler, and it had a banana slice in it, so maybe not cleaned well. Overall, it was a fine stay. Food at the restaurant was delicious and breakfast was all we needed. Pool was closed during our stay.

8

Donna

17 Aug 2025

·

Stayed 2 nights

Good location. Price way too high for quality of this hotel. Breakfast was ok but limited choices. Staff were accommodating. It was quiet considering the hotel was full. The bed was nice and we had an older love seat in the room could use an upgrade. No daily room service and you have to call the front desk if you need anything.

8

linda

26 Aug 2025

·

Stayed 1 night

Hotel was fine after I requested a room change as they very obviously forgot to vacuum after the last guest. I was disappointed that they were not apologetic at all for the inconvenience. I mentioned it again at check out and after some discussion was offered a small reduction in cost. Other than this all was good.

8

Sheila

18 Jun 2024

·

Stayed 2 nights

Two nights . Central and east to find as on the side of highway #1. The pool was not working- total disappointment for us. The room had an outside access to unload and load up the car- bonus. Downside- “tired” furniture, very stained carpet between the two beds, long black hairs around the bathtub. I had to clean it before using the shower. Thin towels. Upside was the staff at the desk and in the dining room. Good many choices and delicious food, large portions.

2

Nicola

2 Nov 2025

·

Stayed 1 night

Stayed here recently while in town for a family funeral. The room appeared clean at first glance, and the sheets themselves looked fresh. However, the bed had a strong, unmistakable smell of urine that couldn’t be ignored. Unfortunately, it was very late when I went to bed and noticed it. Due to the reason I was staying in Gander, I didn’t have the bandwidth to pack up the full room in the middle of the night to try to get the room switched. I ended up changing out of my pajamas, which now also smelled of urine, and slept on top of the bedclothes. In the morning, I spoke with the front desk to alert them about the situation. They were very polite and understanding, but said there was nothing they could do since the room had been booked through Expedia. Overall, while the staff were kind, the condition of the bed was completely unacceptable. I honestly don’t know how the bed could have been made without noticing! Clean sheets don’t make up for an unclean mattress. Hopefully, management takes this feedback seriously and addresses it for future guests.

8

John

19 Jul 2025

·

Stayed 2 nights

The Staff in both the hotel and Alcock restaurant were amazing. Very helpful, pleasant manners and never hesitate, even during their busiest times, to ask where you’re from and how you are doing. The housekeeping staff do a wonderful job cleaning. Unfortunately the carpet in the room held all the previous occupants’ oodours. Our room in particular smelled of cigarette smoke and dirty feet!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are older and basic, with mixed bed comfort and some small layouts. Noise can be an issue during busy team events, and several guests report loud or finicky HVAC and dated in-room amenities.

Related guest reviews

6

Hunter

10 Feb 2025

·

Stayed 1 night

The property is older but quaint. I didn't end up using the restaurant facilities but it's nice they were there. The TV in my room was incredibly small and the reception was almost unwatchable (due to the age of the set I assume). The channel selection and entertainment options were far below average for the price I paid.

6

Mr Christopher D

7 Sept 2025

·

Stayed 2 nights

After tye furst night I was very satisfied. Unfortunately, on the second night much of the hotel was occupied by children (aged approx 8 to 12) and their parents/coaches for a sports event. Sadly, the 'responsible adults' allowed their charges to run around the corridors until 11.30pm. I have led many school and youth group trips with children aged 11 to 18 to everything from campsites to 4-star hotels, we set clear rules in areas where they were likely to interact with the public. They were made well aware of the consequences of complaints or disrespectful behaviour. It's a shame that no-one took charge of this situation last night. I also didn't appreciate the smell of pot drifting up through the air con vents from the outside social area.

8

Eliza

2 Jun 2024

·

Stayed 1 night

The room is small with a double bed only, not worth for such price!

8

Marianne

20 Aug 2024

·

Stayed 1 night

We have stayed at a number of hotels in the past weeks. Can’t think of one where the air conditioning was not exceptionally loud

6

Donna

28 Aug 2024

·

Stayed 1 night

Needs updating. The mattress really needed to be changed.

6

Nicole

1 Sept 2025

·

Stayed 1 night

The nightly rate was very expensive. $450+ per night for this hotel in this location is more than I’ve experienced in larger cities and of a better quality. During our stay, there were many groups of kids for various athletic competitions (swimming and baseball) and the noise during the early and late evening was absolutely ridiculous. They were running up and down the halls, yelling and screaming and stomping. This did not lit up until after 11 PM.

6

Louise

9 Aug 2025

·

Stayed 1 night

Beds were very soft (saggy) and they also creaked with every movement. Otherwise the room was comfortable and quiet. Breakfast bar is too crowded with all options on one counter resulting in long lines.

10

marcus

21 May 2023

·

Stayed 1 night

Very nice property. Had beautiful view of the river. Next to Tim hortons

8

Jo-Ann

14 Jun 2023

·

Stayed 1 night

Beds were comfortable. Friendly staff. Did not like that I could hear the noisy family above me all night long.

8

Debra

28 Aug 2023

·

Stayed 1 night

Quality Hotel is located on the TransCanada in Gander but it it very quiet at night. The rooms were large and we were able to park directly infront of our room door. Breakfast was great for us, and we loved making our own waffles. The Aviation Museum is practically across the street. A variety of fast food outlets are close by and there is a restaurant in the hotel that serves decent food. Wifi was a bit slow. The staff is EXCELLENT and very helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff across the hotel and restaurant are frequently praised as friendly, helpful, and accommodating. However, some experienced slow or delayed check-in, poor late-night responsiveness, and limited flexibility or communication when problems arose.

Related guest reviews

8

Kenneth

13 Jul 2024

·

Stayed 1 night

Inflexible in altering reservation. Had reservation for two consecutive nights, reserved, at different times. Asked to have the first room for the second night. Was told that wasn’t possible so we had to check out then check in again.

8

Susan

29 Aug 2023

·

Stayed 1 night

Our check in was not good. We checked in about 50 minutes past the check in time and our rooms were not clean or ready. We were told that they could not give us a time of when they would be ready. The staff went to speak to the manager, who at no point, came out to speak to us, apologize, offer any options, etc. We waited for about 20-25 minutes in the lobby, with our luggage, when the manager came out and “checked in our rooms”. They were then ready for us. Check in time was 4:00. We did not get into our room until approximately 5:15-5:20, to which we had to postpone our supper reservation. Other than that the room and our stay was fine but the checkin process was not very pleasant.

4

Michelle

24 Nov 2023

·

Stayed 1 night

Ive stayed here before with no issues but this time, there was no heat in my room on check-in. It was only 56F (13C) in the room. The thermostat wasnt working. Rather than move me, front desk clerk called maintenance who showed up 35 minutes later, after i made a 3rs trip to the front desk. He came, left and came back with batteries for the digital thermostat. It took over 2 hours to warm up my room with the baseboard heater. I sat in my coat and boots in my room until bed time and then slept in my sweater. On check-out, the clerk inquired about whether the heater was fixed but no appology was made, no discount on room due to 3rd party booking. There is also dog food in the heater.

10

Karen

5 Sept 2025

·

Stayed 1 night

Very convenient location to shopping, sights, restaurants and the highway. Front desk staff were very accommodating and friendly and letting us know everything that was included with our stay.

4

Ronald

7 Sept 2025

·

Stayed 2 nights

Friendly staff during the day, particularly in the morning breakfast and evening dining room. No answer to three calls to the front desk between 10:00 pm and 11:30 pm when the hallway outside our room was very noisy with young people interacting.

10

Jolene

17 Feb 2025

·

Stayed 2 nights

Fantastic stay! Best desk service I have ever received. Amazing and helpful staff.

4

Kevin

8 Jul 2023

·

Stayed 1 night

Check-in was a zoo. We showed up at 3:45; check-in was at 4. At 4:30 I was told it would be just 10 more minutes; finally got the room at 5. There are two elevators; one was out of order. The hotel was fairly full; we were on the fourth floor. Loads of waiting time to get up and down. Even the vending machine didn't work. Not a happy experience. There are, however, few alternatives in Gander.

10

Sabrina

7 Jul 2025

·

Stayed 1 night

Staff was amazing. Moved some things around to make sure my elderly parents were next door to my room. Very appreciative of that consideration.

10

Crystal

24 Jun 2024

·

Stayed 2 nights

The front desk staff are super friendly and helpful. The restaurant servers are above and beyond. Enjoyed every meal there!

2

Terry

20 Jul 2023

·

Stayed 1 night

Check in process is so slow. Always takes 10 minutes plus and still have issues. Need better technology to speed up the process checkout is even worse

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient just off the Trans-Canada and close to the airport, museum, dining, and shops; many found it quiet despite the highway, though a few highway-facing rooms heard traffic.

Related guest reviews

10

Tracy

14 Sept 2024

·

Stayed 3 nights

Quality in is in good location. Gander is beautiful to visit. A crew of us from PEI came here for a ball tournament. Very friendy community and has everything ya need within a walk or short drive.

10

Denise

7 Sept 2024

·

Stayed 1 night

Great for overnight stay and close to airport.

8

Dave

28 Aug 2024

·

Stayed 1 night

Nice location.

10

John

24 Jul 2024

·

Stayed 1 night

Convenient location right on the highway but also noisy if your room faces the highway. It’s in need of some renovation and modernization. Great staff

8

Dana

14 Aug 2023

·

Stayed 2 nights

Location from the highway was ideal for travelling through

8

Dan

25 Jun 2023

·

Stayed 1 night

It was convenient for getting to the ferry to Fogo next morning and to visit the 9/11 memorial and Aviation Museum

10

Colette

19 May 2025

·

Stayed 1 night

Trails across from hotel and close to anemities

10

tony

25 Jul 2024

·

Stayed 1 night

very convenient location right on trans canada highway

8

KATHLEEN

26 Aug 2024

·

Stayed 3 nights

We were visiting Gander for the Come From Away experience and enjoyed it all immensely. Quality Hotel & Suites is clean, convenient and close to the airport and everything in town. The staff there is friendly and helpful! Breakfast on-site is enjoyable and the dining room is spacious and bright. The Visitor's Center is just down from the hotel and a Tim Horton's and gas station are right across the street. We got to see the play at the Smallwood Theater, the World Trade steel at all three sites, and were Screeched-In at the Legion Hall with Beulah, Oz and Brian. And we drove up the highway a bit to The Silent Witness Memorial - that is so very special. The people of Gander truly are open, hospitable and caring.

10

Suzanne

16 Jun 2025

·

Stayed 1 night

Very convenient off hey 1 yet quiet; comfy bed; free parking; good breakfast; pleasant staff

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant receives repeated compliments for tasty dinners and warm service. The included breakfast is appreciated but commonly described as limited in variety and crowded at peak times.

Related guest reviews

10

Kathy

26 Jul 2023

·

Stayed 1 night

The staff were so friendly at this hotel. It had a great breakfast, and the rooms were clean and comfortable. Good place to stay!

10

Kevin

6 Aug 2025

·

Stayed 2 nights

Wonderful hotel with friendly and helpful staff. Rooms were clean and spacious. Breakfast was terrific.

10

Christine

8 Sept 2025

·

Stayed 1 night

The room was very clean. The bed and pillows were comfortable. We enjoyed sitting out in the courtyard and relaxing in the evening. The onsite restaurant was good for dinner and breakfast. The location is excellent for airport access. This hotel was perfect for us for one night before our flight out in the morning. The staff is friendly and helpful. We were very happy with our stay.

6

Doreen

13 Sept 2025

·

Stayed 1 night

Need More fruit at buffet,more cereal options , more options in general at buffet In our travels across Canada and Newfoundland this hotel had the most unappealing buffet Rooms were adequate.

8

Caitlin

23 Mar 2024

·

Stayed 1 night

Facilities offered not big enough for the amount of guests. Tiny buffet style breakfast area had a lineup out to main door.

8

Jason

23 Nov 2025

·

Stayed 1 night

Room was clean, parking was easy. Breakfast was limited would be nice to have a larger menu

10

John

13 Jul 2025

·

Stayed 1 night

The king bed was so comfy, sheets, pillow so clean and soft. Great complimentary breakfast with perfect fresh made in front of you waffles, so good.

6

Faron

20 Sept 2025

·

Stayed 4 nights

The staff were very friendly and the hotel was clean. Although breakfast came with the room, it was limited in scope. Walkable to downtown.

10

Judy

2 Sept 2025

·

Stayed 1 night

the only disappointment was the breakfast options. they should expand and have other meat and maybe add some cheese, fruit etc.

8

Suzie

12 Aug 2025

·

Stayed 2 nights

The onsite restaurant was not only convenient very good!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$103
March	US$109
April	US$113
May	US$129
June	US$176
July	US$175
August	US$175
September	US$137
October	US$114
November	US$100
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $163	2 $132	3 $133
4 $126	5 $137	6 $157	7 $153	8 $138	9 $121	10 $125
11 $135	12 $148	13 $154	14 $148	15 $159	16 $144	17 $147
18 $137	19 $138	20	21	22	23	24 $185
25 $138	26 $141	27 $154	28 $156	29 $153	30 $155	31 $136

Quality Hotel & Suites

Prices for Quality Hotel & Suites

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Suite, 1 Queen Bed with Sofa Bed

Standard Room, 2 Queen Beds

Room, 1 Double Bed

Standard Room, 1 King Bed with Sofa Bed

Guest reviews of Quality Hotel & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Hotel & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $191	23 $178	24 $165	25 $178	26 $178
27 $168	28 $139	29 $165	30 $157